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1.SITXWHS003 Student Assessment Tasks 1
1.SITXWHS003 Student Assessment Tasks 1
1.SITXWHS003 Student Assessment Tasks 1
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Trainer’s Name:
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Reassessment date
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Feedback to candidate on overall performance during assessment:
Assessor declaration
☐ I hereby certify that this student has been assessed by me and that the
assessment has been carried out according to the required assessment
procedures.
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Student Declaration:
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Student Email:
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Introduction
Welcome to the Student Assessment Tasks for SITXWHS003 Implement and monitor work health
and safety practices. These tasks have been designed to help you demonstrate the skills and
knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Hospitality Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.
Assessment Task 1: Knowledge questions – You must answer all questions correctly.
Assessment Task 2: WHS project – You are required to implement and monitor a range of
WHS activities.
Blue Healer Café WHS Administration Policy and Procedure (Assessment Task 2)
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Once you have read through the assessment tasks and are satisfied that you are clear on the
requirements and submission dates, complete and sign a Student Assessment Agreement. Your
assessor will countersign the agreement and keep it on file. You will find a Student Assessment
Agreement in Appendix B of your Hospitality Works Student User Guide or your RTO will provide
you with one.
Remember to check your Hospitality Works Student User Guide for information about:
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review the advice to students regarding answering knowledge questions in the Hospitality
Works Student User Guide
comply with the due date for assessment which your assessor will provide
i Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Hospitality Works Student User Guide. Refer to the appendix for information
on:
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Questions
1. Identify five examples of actions that a business needs to take to be legally compliant under
WHS legislation.
Answer: Here are the five examples of actions that a business needs to take be legally under
WHS legislation:
Conduct risk assessments: A business needs to identify and assess any potential
risks and hazards in the workplace that could harm its employees, customers, or
visitors. This includes conducting regular inspections and assessments of equipment,
machinery, and work processes to ensure they are safe.
Provide adequate training: A business needs to provide its employees with adequate
training and supervision to ensure they are aware of any potential risks and hazards in
the workplace and how to manage them safely. This includes providing training on
safe work practices, use of protective equipment, and emergency procedures.
Consult with employees: A business needs to consult with its employees on WHS
matters to ensure they are aware of any potential risks and hazards in the workplace
and have a say in how to manage them safely. This includes encouraging employees
to report any safety concerns and taking action to address them.
Satisfactory ☐ ☐ Not
satisfactory
Identify and control workplace hazards: Employers have a responsibility to identify potential
hazards and risks in the workplace and take steps to control or eliminate them. This may
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Provide training and instruction: Employers are responsible for providing their employees
with appropriate training and instruction on how to work safely, use equipment safely, and
how to respond in the event of an emergency. Training should be provided to new
employees and regularly refreshed for all employees.
Consult and communicate with employees: Employers are required to consult and
communicate with employees about matters of health and safety in the workplace. This
involves sharing information on hazards, risks, and safety procedures, and encouraging
employees to report any safety concerns or incidents. Employers should also encourage
employee participation in safety initiatives and seek their feedback and suggestions for
improvement.
Satisfactory ☐ ☐ Not
satisfactory
3. Identify four responsibilities employees have to ensure a safe workplace for themselves, their
colleagues and others who attend the workplace.
Answer: Four responsibilities employees have to ensure a safe workplace for themselves, their
colleagues and others who attend the workplace are:
Follow safety procedures and protocols: Employees have a responsibility to follow all
safety procedures and protocols established by their employer. This includes following safe
work practices, using PPE, and reporting any safety concerns to their employer.
Report any unsafe conditions or practices: Employees have a responsibility to report any
unsafe conditions or practices to their employer as soon as possible. This includes
reporting hazards, risks, or unsafe behaviors that could lead to injury or illness.
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Take care of themselves and others: Employees have a responsibility to take care of
themselves and others in the workplace. This includes ensuring they are not under the
influence of drugs or alcohol while on the job, following safe work practices, and reporting
any injuries or incidents that occur while on the job. Additionally, employees should
encourage their colleagues to work safely and report any safety concerns they may have.
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satisfactory
4. List three reasons businesses are required to consult with the workforce on WHS matters.
Answer: Three reasons businesses are required to consult with the workforce on WHS matters
are:
Improved safety outcomes: Consulting with the workforce on WHS matters can lead to
improved safety outcomes in the workplace. Employees are often the ones who are most
familiar with the risks and hazards associated with their work and are therefore in a
position to identify areas where safety improvements can be made.
Better risk management: Consultation with the workforce can help to identify potential risks
and hazards before they become serious issues. This allows businesses to proactively
manage risks and take steps to prevent incidents from occurring in the first place.
Greater engagement and commitment: Consultation with the workforce can lead to greater
engagement and commitment from employees towards WHS matters. When employees
feel their opinions are valued and their input is being used to improve safety in the
workplace, they are more likely to take ownership of the safety culture and work proactively
to identify and manage risks. This can lead to a positive safety culture in the workplace,
which ultimately benefits both the business and its employees.
Satisfactory ☐ ☐ Not
satisfactory
5. Name the four occasions when employers are required by WHS legislation to consult with the
workforce.
Answer: Four occasions when employers are required by WHS legislation to consult with the
workforce are:
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When identifying hazards and assessing risks: Employers are required to consult with
their workforce when identifying hazards and assessing risks in the workplace. This
includes seeking input from employees on potential hazards, risks, and safety
concerns associated with their work.
When developing and reviewing safety procedures: Employers are required to consult
with their workforce when developing and reviewing safety procedures. This includes
seeking input from employees on the practicality and effectiveness of safety
procedures and ensuring that safety procedures are communicated effectively to all
employees.
When making decisions that may affect health and safety: Employers are required to
consult with their workforce when making decisions that may affect the health and
safety of their employees. This includes seeking input from employees on the potential
impact of decisions and taking into account any safety concerns raised by employees.
When conducting WHS training: Employers are required to consult with their
workforce when conducting WHS training. This includes seeking input from
employees on their training needs and ensuring that training is effective and relevant
to their work. Employers should also provide opportunities for feedback and address
any issues raised by employees.
Satisfactory ☐ ☒ Not
satisfactory
6. Identify who the employers are required to consult with regarding WHS issues.
Answer: Employers are required to consult with their employees and any relevant health and safety
representatives regarding WHS issues. This includes employees who are directly affected by the
issue or who have the relevant knowledge or expertise to provide input on the issue. Health and
safety representatives are elected by the workforce to represent their interests on WHS matters
and can provide a channel for employees to raise and discuss WHS issues with their employer.
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In addition to employees and health and safety representatives, employers may also need to
consult with other stakeholders who are directly affected by WHS issues in the workplace. This
may include contractors, visitors, or customers who may be exposed to workplace hazards or risks.
Consultation with these stakeholders is important to ensure that their safety is taken into account
when developing and implementing WHS policies and procedures.
It is important that employers provide all stakeholders with adequate information about the WHS
issues and seek their input in a meaningful way. This may involve providing training or other
resources to ensure that stakeholders have the knowledge and skills to contribute effectively to the
consultation process. Employers should also provide opportunities for feedback and address any
issues or concerns raised by stakeholders in a timely and effective manner.
Satisfactory ☐ ☐ Not
satisfactory
7. Complete the box below by briefly explaining how each option operates to enable effective
consultation on WHS issues.
Answer:
Satisfactory ☐ ☐ Not
satisfactory
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Fact sheets about WHS rights and Fact sheets about WHS rights and responsibilities can
responsibilities. be a useful tool for enabling effective consultation on
WHS issues by providing employees with information
about their rights and responsibilities regarding
workplace safety. Here's how it operates to enable
effective consultation on WHS issues:
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Formal WHS representatives and The use of formal WHS representatives and
committees. committees can be an effective way to enable
effective consultation on WHS issues. Here's how
they operate:
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Formal meetings with agendas, Formal meetings with agendas, minutes, and action
minutes and action plans. plans can be an effective way to facilitate consultation
on WHS issues. Here's how it operates to enable
effective consultation on WHS issues:
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Informal meetings with notes. Informal meetings with notes can be an effective way
to enable effective consultation on WHS issues.
Here's how it operates to enable effective consultation
on WHS issues:
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WHS discussions with employees WHS discussions with employees during the course
during the course of a business of a business day can be an effective way to enable
day. effective consultation on WHS issues. Here's how it
operates to enable effective consultation on WHS
issues:
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Regular staff meetings that involve Regular staff meetings that involve WHS discussions
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Seeking staff suggestions for Seeking staff suggestions for the content of WHS
content of WHS policies and policies and procedures can be an effective way to
procedures. enable effective consultation on WHS issues. Here's
how it operates to enable effective consultation on
WHS issues:
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consultation process.
Staff handbook containing WHS A staff handbook containing WHS information can be
information. an effective way to enable effective consultation on
WHS issues. Here's how it operates to enable
effective consultation on WHS issues:
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8. Explain the role and responsibilities of health and safety representatives. In your answer, also
discuss requirements in regards to how they are appointed.
Answer:
Health and safety representatives (HSRs) play a crucial role in ensuring workplace safety. Their
role and responsibilities include:
Identifying and assessing hazards: HSRs have the responsibility to identify and assess any
hazards in the workplace. They can conduct workplace inspections and risk assessments
to identify any potential safety risks.
Investigating incidents and accidents: HSRs are responsible for investigating any incidents
or accidents that occur in the workplace. They can identify the cause of the incident and
make recommendations for preventing it from happening again.
Liaising with the employer: HSRs liaise with the employer to ensure that WHS policies and
procedures are effective, and that appropriate action is taken to address any safety
concerns or hazards identified.
HSRs are appointed in accordance with the WHS legislation. The requirements for
appointment include:
Training: HSRs must complete training to understand their role and responsibilities, and to
develop the skills necessary to effectively represent the interests of employees in the
workplace.
Employer consultation: The employer must consult with employees to determine the
number of HSRs required, and to ensure that there are sufficient resources to support them
in their role.
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Time off work: HSRs are entitled to take time off work to carry out their duties. This
includes attending training, conducting workplace inspections, and investigating incidents
or accidents.
Overall, the role and responsibilities of HSRs are critical in ensuring workplace safety. Their
appointment is an important requirement of the WHS legislation, and ensures that employees have
a voice in matters that affect their health and safety in the workplace.
Satisfactory ☐ ☐ Not
satisfactory
9. Identify three obligations an employer has to their health and safety representative.
Answer: An employer has a number of obligations to their health and safety representative (HSR)
to support them in their role. Here are three obligations an employer has to their HSR:
Provide access to relevant information: The employer must provide the HSR with access to
all relevant information regarding workplace health and safety. This includes information on
hazards and risks in the workplace, incident and accident reports, and WHS policies and
procedures. The HSR needs this information to effectively carry out their duties and
represent the interests of employees.
Allow time off for training: The employer must allow the HSR to take time off work to attend
training to develop the necessary skills and knowledge to carry out their role effectively.
The training should cover topics such as WHS legislation, hazard identification and risk
assessment, incident investigation, and communication and consultation skills.
Provide support and resources: The employer must provide the necessary support and
resources to enable the HSR to carry out their role effectively. This may include providing
access to safety equipment and personal protective equipment, as well as funding for
training and other resources required to carry out their duties.
By fulfilling these obligations, the employer can help to ensure that the HSR is able to effectively
represent the interests of employees regarding workplace health and safety, and make a valuable
contribution to improving safety in the workplace.
Satisfactory ☐ ☐ Not
satisfactory
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10. List three roles and responsibilities of workplace Health and Safety Representatives.
Answer: The three roles and responsibilities of a workplace Health and Safety Representative
(HSR) are:
Representing employees: One of the key roles of an HSR is to represent the interests of
employees on matters related to workplace health and safety. This involves identifying and
raising safety concerns, advocating for safer work practices, and liaising with management
to ensure that the workplace is safe for employees.
Identifying and assessing workplace hazards: HSRs are responsible for identifying and
assessing potential hazards in the workplace, and working with management to implement
controls and measures to eliminate or minimize these hazards. This can involve conducting
regular safety inspections, reviewing incident and accident reports, and providing feedback
and recommendations on safety-related issues.
Overall, the role of an HSR is to ensure that the workplace is safe for employees and that they are
not exposed to unnecessary risks. They act as a link between employees and management,
providing a voice for employees on matters related to health and safety. By fulfilling their roles and
responsibilities, HSRs can help to create a safer and healthier workplace for everyone.
Satisfactory ☐ ☐ Not
satisfactory
11. List five occasions that WHS hazard identification would need to take place.
Answer: WHS hazard identification is an ongoing process that involves identifying and assessing
potential hazards in the workplace. Here are five occasions when WHS hazard identification would
need to take place:
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identify any potential hazards associated with it. This can help to prevent incidents and
accidents from occurring as a result of the new process or equipment.
By conducting hazard identification on these occasions, employers can help to ensure that the
workplace is safe for employees and that potential hazards are identified and addressed in a timely
manner.
Satisfactory ☐ ☐ Not
satisfactory
12. List three categories of workplace hazards that must be identified when undertaking workplace
hazard identifications.
Answer: Here are three categories of workplace hazards that must be identified when undertaking
workplace hazard identification:
Physical hazards: Physical hazards are hazards that can cause injury or harm to
employees through physical means. Examples of physical hazards include slips, trips, and
falls, exposure to hazardous materials, electrical hazards, and manual handling.
Chemical hazards: Chemical hazards are hazards that can cause harm to employees
through exposure to hazardous chemicals or substances. Examples of chemical hazards
include exposure to toxic chemicals, dust, fumes, and gases.
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Biological hazards: Biological hazards are hazards that can cause harm to employees
through exposure to infectious agents or other biological substances. Examples of
biological hazards include exposure to viruses, bacteria, fungi, and other microorganisms.
By identifying these categories of hazards, employers can develop appropriate control measures to
eliminate or minimize the risk of harm to employees.
Satisfactory ☐ ☐ Not
satisfactory
13. List five acceptable ways in which workplace hazard identification might occur.
Answer: Here are five acceptable ways in which workplace hazard identification might occur:
Risk assessments: Risk assessments involve identifying hazards and evaluating the
likelihood and potential severity of harm. Risk assessments can be conducted for specific
tasks, processes, or equipment.
Incident and accident reporting: Reporting incidents and accidents can help to identify
hazards and the underlying causes of incidents. This information can then be used to
develop control measures to prevent similar incidents from occurring in the future.
Consultation with employees: Consulting with employees can help to identify hazards and
potential control measures. Employees can provide valuable information on the hazards
they face in the workplace and can help to identify gaps in current control measures.
Review of safety data sheets: Safety data sheets provide important information on the
hazards associated with chemicals and other hazardous substances used in the
workplace. Reviewing safety data sheets can help to identify hazards and appropriate
control measures to protect employees from harm.
By using these acceptable methods, employers can effectively identify workplace hazards and
implement control measures to minimize the risk of harm to employees.
Satisfactory ☐ ☐ Not
satisfactory
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Answer: Here are three acceptable practices inherent in workplace risk assessment:
Identification of hazards: The first step in a risk assessment is to identify potential hazards
in the workplace. This can be done through workplace inspections, consultation with
employees, or review of safety data sheets.
Evaluation of risks: Once hazards are identified, the next step is to evaluate the level of risk
associated with each hazard. This involves considering the likelihood and potential severity
of harm, as well as the number of employees who are exposed to the hazard.
Implementation of control measures: After hazards have been identified and risks
evaluated, control measures must be implemented to minimize the risk of harm to
employees. Control measures can include engineering controls (e.g. installing safety
guards), administrative controls (e.g. training employees), or personal protective equipment
(e.g. gloves or safety glasses).
By following these acceptable practices, employers can effectively assess the risks associated with
workplace hazards and implement appropriate control measures to protect employees from harm.
Satisfactory ☐ ☐ Not
satisfactory
15. List the six classifications of risk controls provided for in the ‘Hierarchy of Risk Controls’.
Answer: The Hierarchy of Risk Controls is a system used to identify and prioritize measures for
controlling hazards in the workplace. The hierarchy includes six classifications of risk controls,
listed here in order of priority:
Elimination: The most effective way to control a hazard is to eliminate it completely. This
involves removing the hazard from the workplace, for example, by redesigning a process
or replacing hazardous equipment with safer alternatives.
Substitution: If elimination is not feasible, the next best option is to substitute the hazardous
substance or process with a less hazardous one. For example, replacing a hazardous
cleaning chemical with a safer alternative.
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Administrative controls: Administrative controls involve changing the way work is organized
or performed to reduce the risk of harm. Examples include training employees,
implementing safe work procedures, and conducting regular safety audits.
Personal protective equipment (PPE): PPE involves providing employees with protective
equipment such as safety glasses, gloves, or respirators to minimize the risk of harm.
By following the Hierarchy of Risk Controls, employers can effectively identify and prioritize
measures for controlling hazards in the workplace, minimizing the risk of harm to employees.
Satisfactory ☐ ☐ Not
satisfactory
16. List five requirements’ organisations need to comply with in relation to WHS record keeping.
Answer: Here are five requirements that organizations need to comply with in relation to WHS
record-keeping:
Incident reporting and investigation: Organizations must have a system in place for
reporting and investigating workplace incidents, accidents, and near-misses. This includes
recording details of the incident, conducting investigations, and identifying and
implementing control measures to prevent reoccurrence.
Hazard identification and risk assessment: Organizations must keep records of the hazards
identified in the workplace, the level of risk associated with each hazard, and the control
measures that have been implemented to minimize the risk.
Health monitoring: Organizations must keep records of health monitoring for employees
who are exposed to certain hazards, such as noise, vibration, or hazardous substances.
This includes records of medical assessments, test results, and any measures that have
been taken to prevent harm.
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Training and competency: Organizations must keep records of the training provided to
employees to ensure they are competent in their roles and able to perform their work
safely. This includes records of training courses attended, competency assessments, and
refresher training.
Compliance and inspections: Organizations must keep records of inspections, audits, and
compliance activities to demonstrate they are meeting their legal obligations under WHS
legislation. This includes records of workplace inspections, safety audits, and any actions
taken to rectify any identified issues.
Satisfactory ☐ ☐ Not
satisfactory
17. List three requirements’ organisations need to comply with in relation to acceptable record
keeping mechanisms.
Answer: Here are three requirements that organizations need to comply with in relation to
acceptable record-keeping mechanisms:
Legibility: Records must be legible, and the information contained within them must be
clear and easy to read. This ensures that the records are accurate and can be easily
interpreted by those who need to access them.
Accessibility: Records must be readily accessible to those who need them, including
employees, supervisors, health and safety representatives, and regulatory authorities. This
requires organizations to have effective record-keeping systems in place, such as
databases, filing systems, or digital records management tools.
Retention: Records must be retained for the required period of time as specified by
relevant legislation or regulations. This includes records related to incidents, injuries,
training, hazard identification, and risk assessments. The retention period varies depending
on the type of record, but it is essential that organizations keep the records for the required
period to demonstrate their compliance with WHS legislation.
By complying with these record-keeping requirements, organizations can ensure that their records
are accurate, accessible, and up-to-date, which in turn supports effective WHS management and
enables them to meet their legal obligations.
Satisfactory ☐ ☐ Not
satisfactory
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18. Explain the requirement an employer is under to provide workplace WHS training to
employees.
Answer:
Employers are required to provide workplace health and safety (WHS) training to employees as
part of their legal obligations under WHS legislation. The aim of WHS training is to provide
employees with the knowledge and skills they need to work safely, identify hazards, and implement
control measures to reduce the risk of workplace injuries and illnesses.
The specific requirements for WHS training may vary depending on the nature of the work and the
associated risks. However, in general, employers are required to:
Provide training on WHS policies and procedures: Employers must ensure that employees
understand their roles and responsibilities in relation to WHS policies and procedures. This
includes providing training on reporting incidents, identifying hazards, and implementing
control measures.
Provide training on hazard identification and risk assessment: Employers must provide
training on how to identify hazards in the workplace, assess the associated risks, and
implement control measures to minimize the risks.
Provide training on the safe use of equipment and machinery: Employers must ensure that
employees are trained in the safe use of any equipment or machinery they will be using as
part of their work. This includes providing training on how to use the equipment safely, as
well as any associated risks and control measures.
By providing employees with the appropriate training, employers can help to ensure that
they are able to work safely and effectively, and are able to respond appropriately to any
WHS-related issues that may arise in the workplace.
Satisfactory ☐ ☐ Not
satisfactory
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Answer: Employees have an important role to play in maintaining a safe and healthy workplace.
Some of their key responsibilities in relation to participating in established WHS practices and
training include:
Participating in WHS training: Employees must participate in any WHS training provided by
their employer. This includes attending training sessions, asking questions if they do not
understand something, and applying what they have learned to their work practices.
By actively participating in established WHS practices and training, employees can help to
create a safer and healthier workplace for themselves and their colleagues. This can help to
reduce the risk of workplace incidents, injuries, and illnesses, as well as improve overall
productivity and job satisfaction.
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satisfactory
20. Identify ten possible ramifications for employers who fail to observe OHS or WHS laws and
COPs.
Answer: The ramifications for employers who fail to observe OHS or WHS laws and COPs can be
significant, and may include:
Legal action: Employers who breach OHS or WHS laws and COPs may face legal action
from regulatory authorities, including fines and penalties.
Civil lawsuits: Employers may also face civil lawsuits from employees who have been
injured or made ill as a result of workplace hazards.
Increased insurance costs: Employers who do not comply with OHS or WHS laws and
COPs may find that their insurance costs increase as a result of the higher risk of
workplace incidents.
Reputation damage: Failure to comply with OHS or WHS laws and COPs can damage an
employer's reputation and brand, which can lead to a loss of customers and business
opportunities.
Loss of productivity: Workplace incidents can lead to lost productivity as employees may
need to take time off work to recover from injuries or illnesses.
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Increased absenteeism: Employees may be more likely to take sick leave or other forms of
leave if they feel that the workplace is unsafe.
High staff turnover: Employees may leave a workplace that they perceive as unsafe,
leading to high staff turnover and associated recruitment and training costs.
Workplace investigations: Employers who breach OHS or WHS laws and COPs may be
subject to workplace investigations, which can be time-consuming and expensive.
Criminal charges: In some cases, employers who breach OHS or WHS laws and COPs
may face criminal charges, which can result in fines, penalties, and even imprisonment.
Loss of business license: In some industries, employers may have their business license
revoked or suspended if they fail to comply with OHS or WHS laws and COPs, which can
have a significant impact on their ability to operate.
Satisfactory ☐ ☐ Not
satisfactory
21. Detail comprehensive details of the Safe Work Australia Model Code of Practice ‘Hazardous
manual tasks.
Answer: The Safe Work Australia Model Code of Practice 'Hazardous manual tasks' provides
detailed guidance on how to manage the risks associated with hazardous manual tasks in the
workplace. Some of the key elements of the code include:
Hazard identification: The code outlines a process for identifying hazardous manual tasks
in the workplace, which involves identifying the tasks that are most likely to cause injury or
harm to workers.
Risk control: The code provides guidance on how to control the risks associated with
hazardous manual tasks, including implementing control measures such as redesigning
the task, providing training and instruction, and using mechanical aids.
Consultation: The code highlights the importance of consulting with workers and their
representatives when identifying and managing hazardous manual tasks in the
workplace.Training and supervision: The code emphasizes the need for employers to
provide appropriate training and supervision to workers who undertake hazardous manual
tasks, as well as monitoring and reviewing the effectiveness of these measures.
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Record keeping: The code requires employers to keep records of their risk assessments,
control measures, and other activities related to managing hazardous manual tasks in the
workplace.
Review and continuous improvement: The code emphasizes the importance of regularly
reviewing and improving risk management processes for hazardous manual tasks, to
ensure that they remain effective and up-to-date.
Overall, the Safe Work Australia Model Code of Practice 'Hazardous manual tasks' provides a
comprehensive framework for managing the risks associated with hazardous manual tasks in
the workplace, with a focus on prevention and continuous improvement. By following the code,
employers can help to ensure the health and safety of their workers and prevent workplace
injuries and illnesses.
Satisfactory ☐ ☐ Not
satisfactory
22. List three methods of receiving updated information on OHS or WHS laws and Code of
practice.
Answer: Three methods of receiving updated information on OHS or WHS laws and code of
practice are:
Government websites: The websites of government agencies such as Safe Work Australia,
WorkSafe, and the Occupational Safety and Health Administration (OSHA) provide up-to-
date information on OHS or WHS laws and codes of practice.
Industry associations: Industry associations often provide members with access to the
latest information on OHS or WHS laws and codes of practice, as well as training and
support to help them comply with these requirements.
Training courses and seminars: Professional training courses and seminars can be an
effective way to stay up-to-date on changes to OHS or WHS laws and codes of practice, as
well as to learn about best practices and new developments in the field. These courses can
be offered online or in-person, and may be provided by government agencies, industry
associations, or other training providers.
Satisfactory ☐ ☐ Not
satisfactory
23. Complete the table by providing a reason for each time that hazard identification must be
carried out.
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Answer:
Satisfactory ☐ ☐ Not
satisfactory
Before premises are used for the first Hazard identification must be carried out
time. before premises are used for the first time to
ensure that all potential hazards have been
identified and appropriate control measures
are put in place to prevent harm to workers
and others in the workplace. This is an
important step in creating a safe working
environment and complying with OHS or WHS
laws and codes of practice. By identifying
hazards before the workplace is used for the
first time, employers can prevent accidents and
injuries from occurring, and create a culture of
safety that prioritizes the wellbeing of workers
and the wider community.
Before and during the installation or Hazard identification is important before and
alteration of any plant, machinery or during the installation or alteration of any plant,
equipment. machinery, or equipment to ensure that
potential hazards associated with these
activities are identified and controlled before
they can cause harm to workers or others. This
is especially important in cases where the
installation or alteration of the plant,
machinery, or equipment involves new or
unfamiliar processes, materials, or technology,
as these may introduce new hazards that were
not previously present. By identifying and
controlling hazards before and during these
activities, employers can help to ensure that
workers are able to carry out their duties safely
and with a reduced risk of injury or illness.
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When any new information relating to Hazard identification must be carried out when
health and safety risks becomes any new information relating to health and
available. safety risks becomes available because
workplaces are constantly changing
environments, and new risks may emerge over
time as a result of changes in processes,
equipment, or materials used in the workplace.
Therefore, it is important to regularly review
and update hazard identification processes to
ensure that all potential risks are identified and
appropriate controls are put in place to prevent
accidents and injuries. Additionally, new
information on health and safety risks may
come from a variety of sources, such as
changes in legislation, research findings, or
incidents that have occurred in similar
workplaces, making it important to remain
vigilant and aware of potential risks to health
and safety at all times.
24. List five possible inclusions in workplace WHS record keeping systems.
Answer: Five possible inclusions in workplace WHS record keeping systems are:
Incident reports: Incident reports document any incidents that have occurred in the
workplace, such as accidents, injuries, near misses, or hazardous occurrences. These
reports should include information such as the date and time of the incident, a description
of what happened, any injuries or damage that resulted, and any actions taken to address
the situation.
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Risk assessments: Risk assessments document the results of hazard identification and risk
assessment processes. These records should include information on the potential hazards
identified, the likelihood and severity of the risks, and the control measures implemented to
prevent or mitigate the risks.
Training records: Training records document the training and development activities
undertaken by employees and supervisors to ensure that they have the necessary
knowledge and skills to perform their work safely. These records should include
information on the type of training, the date and location of the training, and the names of
the participants.
Inspection reports: Inspection reports document the results of workplace inspections and
audits, which are conducted to identify potential hazards and ensure that control measures
are in place and effective. These records should include information on the areas
inspected, the hazards identified, and any recommendations or actions taken to address
the hazards.
Policies and procedures: Policies and procedures outline the processes and protocols in
place for managing health and safety risks in the workplace. These records should include
information on the policies and procedures in place, the dates of review and updates, and
any relevant legislation or industry standards that the policies and procedures are based
on.
Satisfactory ☐ ☐ Not
satisfactory
Minutes of meetings: These records document the key points and decisions made during
workplace health and safety meetings, including any matters discussed, the names of the
participants, and any recommendations or actions to be taken. These records serve as
evidence of consultation and can be used to demonstrate compliance with WHS
consultation requirements.
Suggestion box records: These records document any suggestions or feedback received
from workers through suggestion boxes, which are used to facilitate consultation on
workplace health and safety matters. These records should include the date and time of
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each suggestion, the name of the worker who submitted the suggestion, and any actions
taken or recommendations made in response to the suggestion.
Consultation logs: These records document the frequency and nature of workplace health
and safety consultations, including the topics discussed, the dates and times of the
consultations, and the names of the participants. These records serve as evidence of
consultation and can be used to demonstrate compliance with WHS consultation
requirements.
Satisfactory ☐ ☐ Not
satisfactory
26. Identify three hazard identification records that need to be maintained in a workplace.
Answer: Three hazard identification record that need to be maintained in a workplace are:
Hazard registers: These records list all identified hazards within a workplace, including
details such as the location of the hazard, the potential risks associated with the hazard,
and any control measures implemented to mitigate the risks.
Risk assessment reports: These records document the findings of a risk assessment,
which typically involves identifying hazards, assessing the risks associated with each
hazard, and implementing control measures to mitigate those risks.
Incident reports: These records document any incidents that occur within a workplace,
including details such as the date and time of the incident, the location of the incident, any
injuries or damages sustained, and the cause of the incident. These records are important
for identifying any hazards that may have contributed to the incident, as well as for
implementing control measures to prevent future incidents.
Satisfactory ☐ ☐ Not
satisfactory
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27. Identify five examples of ‘notifiable incidents’ where a person has been impacted that need to
be reported.
Answer: Under Australian WHS legislation, certain types of work-related incidents are considered
'notifiable incidents' and must be reported to the relevant regulatory body. Some examples of
notifiable incidents include:
Fatalities: Any work-related incident that results in the death of a worker or any other
person.
Serious injuries or illnesses: Any work-related incident that results in a serious injury or
illness, such as amputation, serious head injury, or permanent blindness.
Dangerous incidents: Any work-related incident that exposes a person to a serious risk to
their health or safety, such as an explosion, fire, or chemical spill.
Incidents involving hazardous substances: Any work-related incident that involves the
release or escape of a hazardous substance, or the exposure of a person to a hazardous
substance.
Incidents involving plant or equipment: Any work-related incident involving the collapse,
failure, or malfunction of any plant or equipment that could have resulted in a serious injury
or illness.
It is important for employers to ensure that they are aware of the legal requirements surrounding
notifiable incidents, and to have a system in place for reporting such incidents to the relevant
authorities. Failing to report a notifiable incident can result in significant penalties and fines.
Satisfactory ☐ ☐ Not
satisfactory
28. List five examples of ‘notifiable incidents’ where a person has not been impacted or injured
that need to be reported.
Answer: Under Australian WHS legislation, certain types of work-related incidents are considered
'notifiable incidents' and must be reported to the relevant regulatory body, even if no one has been
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physically injured. Some examples of notifiable incidents where a person has not been impacted or
injured include:
Near-misses: Any work-related incident that could have resulted in a serious injury or
illness, but did not.
Safety hazards: Any work-related incident that exposes a person to a serious risk to their
health or safety, such as a failure of safety equipment or a dangerous work practice.
Structural failures: Any work-related incident involving the collapse or failure of a structure,
such as a building or bridge.
It is important for employers to ensure that they are aware of the legal requirements surrounding
notifiable incidents, and to have a system in place for reporting such incidents to the relevant
authorities. Failing to report a notifiable incident can result in significant penalties and fines.
Satisfactory ☐ ☐ Not
satisfactory
Answer: WHS statistics need to be reviewed and reported on to identify patterns or trends in
workplace accidents, injuries, and illnesses. This information can be used to make informed
decisions about the risks and hazards in a workplace and develop strategies to prevent future
incidents. It also enables employers and managers to monitor the effectiveness of their WHS
policies and procedures, identify areas that require improvement, and make adjustments as
necessary. Furthermore, reporting and reviewing WHS statistics is a legal requirement in
many jurisdictions, and failure to do so can result in penalties or legal action.
Satisfactory ☐ ☐ Not
satisfactory
30. Discuss how the following are used when developing monitoring reports and making
recommendations for change:
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agendas for and minutes of meetings: Agendas and minutes of meetings play an
important role in developing monitoring reports and making recommendations for change
in a workplace. Agendas are used to outline the topics to be discussed during a meeting,
while minutes are used to record the decisions made and actions to be taken. By
reviewing the agendas and minutes of previous meetings, workplace health and safety
committees can track the progress of ongoing projects, identify areas that require further
attention, and determine what action needs to be taken to address any issues that have
been identified.
consultation decisions and follow-up actions: When developing monitoring reports and
making recommendations for change, consultation decisions and follow-up actions are
used to evaluate the effectiveness of the consultation process. This involves reviewing
the decisions that were made during the consultation process, identifying any follow-up
actions that were agreed upon, and assessing whether those actions were completed
within the agreed timeframe. The consultation decisions and follow-up actions can be
used to identify areas of the WHS program that require improvement or additional
support, as well as identify areas where there may be resistance to change.
diaries of meetings: Diaries of meetings are a useful tool in developing monitoring reports
and making recommendations for change as they provide a record of the discussions,
decisions, and actions taken during meetings related to WHS issues. The diaries allow for
the identification of key issues discussed and any progress made in addressing those
issues. They can also help to identify any barriers to progress and provide a timeline for
the implementation of any agreed-upon actions. Diaries of meetings can be used to hold
individuals accountable for their actions and help to ensure that agreed-upon actions are
completed on time.
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important to ensure that all personnel have access to up-to-date WHS information,
including policies, procedures, and training materials. This information enables them to
identify and report hazards, follow safe work practices, and use appropriate personal
protective equipment. It also allows personnel to understand the consequences of non-
compliance with WHS policies and procedures. Providing WHS information to personnel
can also help to promote a culture of safety in the workplace, where everyone is
committed to maintaining a safe and healthy work environment. This culture of safety can
reduce the likelihood of accidents, injuries, and illnesses, and ultimately, lead to a more
productive and profitable workplace.
risk controls: The effectiveness of risk controls implemented to manage hazards in the
workplace needs to be monitored regularly to ensure that they are still effective and
relevant. Risk controls can be evaluated by reviewing incident reports, conducting
workplace inspections, and assessing feedback from workers. Based on this information,
recommendations can be made to improve or modify risk controls to enhance their
effectiveness in managing hazards.
safe work practices: Safe work practices provide workers with the necessary guidance
and direction to perform their work in a safe manner. These practices should be
developed in consultation with workers and reviewed on a regular basis to ensure their
continued effectiveness. By monitoring compliance with safe work practices and
conducting regular audits, it is possible to identify areas where improvements can be
made, and recommendations can be developed to enhance the safety of the workplace.
Satisfactory ☐ ☐ Not
satisfactory
31. Identify three reasons there is a need for workplaces to establish and maintain records
regarding risk assessments including risk control actions that have been implemented.
Answer: There are several reasons why workplaces need to establish and maintain records
regarding risk assessments and risk control actions. Three of these reasons are:
Compliance: Records of risk assessments and risk control actions are often required to
comply with legal obligations and industry standards. Workplaces need to provide evidence
that they have assessed and controlled risks in a systematic and effective manner.
Records help to demonstrate that the workplace has taken appropriate steps to protect the
health and safety of workers.
Monitoring and evaluation: Records of risk assessments and risk control actions can be
used to monitor and evaluate the effectiveness of the control measures. The records can
be reviewed to ensure that the control measures are still effective and identify any areas
where improvements can be made.
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Continual improvement: The records of risk assessments and risk control actions can be
used to identify areas for improvement in the workplace. By reviewing the records, the
workplace can identify trends and patterns in incidents and hazards and take proactive
steps to prevent them from happening in the future. The records can also help to identify
areas where further training or resources are needed to improve the workplace's safety
culture.
Satisfactory ☐ ☐ Not
satisfactory
32. Identify five examples of details that need to be maintained regarding WHS training plans
developed by an organisation for their employees.
Answer: Five examples of details that need to be maintained regarding WHS training plans
developed by an organisation for their employees are:
Employee Details: The names, positions, and roles of employees who received WHS
training, along with the date of the training.
Training Topics: A list of the topics covered during the WHS training, including details on
any specific risks or hazards associated with the employee's role.
Training Duration: The duration of the WHS training, including any breaks or practical
components, should be recorded.
Training Materials: Details of the materials used during the training, including any handouts
or visual aids, should be recorded.
Trainer Details: The name of the trainer and their qualifications, along with any feedback or
evaluations of their performance, should be included in the record.
These details will help the organization to track the progress of their employees and identify areas
that may require additional training or improvement. It will also help in maintaining compliance with
the relevant regulations and standards.
Satisfactory ☐ ☐ Not
satisfactory
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33. List five examples of details that need to be maintained regarding WHS training undertaken by
employees of an organisation.
Answer: The following are five examples of details that need to be maintained regarding WHS
training undertaken by employees of an organization:
Training content: The details of the training program undertaken by employees, including
the content covered, duration of the program, and any learning materials provided, must be
maintained. This ensures that the employees have received the necessary training to
perform their job safely.
Attendance: A record of attendance must be maintained for all employees who have
completed the training. This includes their name, date of attendance, and the training
program they have completed. This record ensures that all employees have received the
required training.
Trainer information: The details of the trainer who delivered the training program, including
their name, qualifications, and contact information, must be maintained. This information
ensures that the trainer is appropriately qualified and experienced to deliver the training
program.
Evaluation results: The results of any evaluation conducted at the end of the training
program must be maintained. This includes the employee’s performance during the training
program, and any feedback provided by the trainer. This information helps the organization
to identify areas for improvement in the training program.
Satisfactory ☐ ☐ Not
satisfactory
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Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Question 15
Question 16
Question 17
Question 18
Question 19
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Question 20
Question 21
Question 22
Question 23
Question 24
Question 25
Question 26
Question 27
Question 28
Question 29
Question 30
Question 31
Question 32
Question 33
Assessor signature:
Assessor name:
Date:
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o https://www.safeworkaustralia.gov.au/media-centre/fun-exciting-and-safe-whs-major-
events
the WHS Policies and Procedures from the training kitchen’s WHS Management System
(WHSMS) and the kitchen’s hazard inspection checklist
review the advice to students regarding responding to written tasks in the Hospitality Works
Student User Guide
comply with the due date for assessment which your assessor will provide
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i Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Hospitality Works Student User Guide. Refer to the appendix for information
on:
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.
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Activities
Complete the following activities.
You are to assume that you are the manager of a café or food business called the
Blue Healer Café.
You will make use of the Blue Healer Café documentation included in the student
resources folder along with the WHS Policy and Procedures from the WHSMS for
the training kitchen of your RTO for this assessment.
As the manager, it is your responsibility to implement and monitor the work health
and safety practices of the employees (your classmates).
You now need to review some key documents as preparation for the next steps:
Make the assumption that items 1,2 and 5 of the action plan have already been
completed.
Prepare to undertake action items 3, 4 and 6 of the action plan by preparing a
briefing session for staff that will ensure these items are completed.
Set up folder systems on your local drive on your computer as outlined in the WHS
Administration Policy and add the relevant soft copy documents to this. You will be
using this folder system throughout this assessment.
You are required to develop three health and safety information handouts, which
are to be provided to, and discussed with, your team at a WHS briefing.
Read the requirements for each of the handouts below and then conduct research
using the Internet to identify the information needed for each of the handouts and
include information from the kitchen’s WHS Policy and Procedures, and reference
this as required in your handouts.
The format and style for the handouts are as follows:
Create clear and concise one (1) page handouts using computer software. You
can develop these in any program available to you such as Word, Publisher or
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Use simple and clear language that takes into account social and cultural
diversity. For, example, use simple English and avoid colloquial language or
slang.
Ensure that the handouts you create use the same layout, font, colours and
style so they are consistent in their approach.
You will be required to present the handouts that you have developed at an WHS
briefing session soon. Print one copy of each handout for the training session but
save soft copies to your WHS filing system on your device.
Submit a copy of each handout to your assessor prior to the meeting.
Handout 1: Legislation
The purpose of this handout is to clearly and simply explain important information
about legislation. Your handout should:
Explain the purpose of Work Health and Safety legislation, including the
function of a WHS Act, WHS regulation and Code of Practice
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procedure.
You should also explain why it is important for a business to conduct WHS
communication and consultation.
Include the details of the college’s WHS representative or committee.
In the next activity step, you will run your WHS briefing session. In line with
procedure, and as outlined in action item 6, you are required to conduct a hazard
inspection using the relevant form from the WHSMS. Your assessor will set up the
room prior to you conducting the inspection.
Complete the checklist in full using a pen and make sure it is accurate and legible.
You will also be required to record recommended corrective actions as well as
future risk control measures.
You will be assessed on whether you have correctly identified the hazards and
suitable corrective actions and risk control measures.
When you have identified a hazard, implement procedures to control the risks
involved. Give a verbal commentary on what you are doing, so your assessor can
follow the thinking behind your actions. In particular, your commentary should
demonstrate how you are using the hierarchy of control to determine the best
procedures to implement.
Submit your completed HIC to the assessor prior to the next step.
Introduce and explain the WHS procedures and information on safe work
practices for the kitchen including the location of policies, templates and forms
as well as the location of the first aid kit onsite.
Introduce and summarise the handouts you created and let staff know you will
be emailing these out and they will also be located on the intranet as part of
the WHSMS.
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café or the actual business you are basing this assessment on.
During the presentation, demonstrate effective communication skills including:
Immediately after the meeting, write a management report for the owner outlining
what took place at the meeting along with the training suggestions from staff and
what you believe will be best to focus on immediately and for the future. Include the
relevant data gathered from the meeting and identify any non-compliance with
procedure and outline the actions you are going to take immediately to address
this.
Use the WHS Management Report template as a guide and complete all sections.
Add these actions to the Action Plan with clear dates and time for this to proceed
(consult with your assessor when this training can take place and use that date and
time in your report). Ensure you also mark other items you have addressed as
completed.
Complete risk management reporting and risk assessment for the proposed training
activities – current and future.
Use Risk Management Plan template as a guide and complete all sections.
Submit the following to your assessor:
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Run the training session as you have planned for in your action plan.
While running this training, participate but also observe the following:
How staff are reacting and if there is any need for additional training or
changes to procedures or training
The effectiveness of the WHS practice – are current practices ensuring the
health, safety and security of all employees and customers?
After the training, your assessor will take each student aside to run through a
scenario with you individually and then you will split back into your group you were
in for activity step 5 and conduct a debrief session asking employees for their
feedback and thoughts on how the drill went and to make suggestions for the
future.
How staff reacted during the training and if there is any need for additional
training or changes to procedures or training
The effectiveness of the WHS practice – are current practices ensuring the
health, safety and security of all employees?
General feedback from staff and any issues they may have raised.
At least one future improvement to the procedure you would like to make and
your reasons for this.
9. Address non-compliance
It has come to your attention that one of the staff members failed to complete
hazard identification and reporting when he was the team leader for the first shift
yesterday. On top of that, a hazardous incident did occur and the register was not
completed either. One of the other staff members advised you about the matter
later yesterday afternoon.
Meet with the non-compliant staff member (your assessor) to discuss the issue and
provide the necessary training.
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During the meeting, you will need to demonstrate effective communication skills
including:
Counsel the employee and let them know the severity of the situation
Ensure the employee understands the procedure and the seriousness of the
issue.
Submit:
10. Develop a solution for the deficiency and draft of an email to the owner
Now that you have completed the counselling/training session and have new
information, develop a solution for the deficiency and draft of an email to the owner
to have the changes implemented immediately. Make sure your draft email is warm
and friendly but also professional.
Submit the draft email or send it to your assessor. Save a copy in the WHS filing
system on your device.
Show your assessor your folder formats and all the files within the structure.
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Completed
successfully? Comments
Responding to questions as
required
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Assessor signature:
Assessor name:
Date:
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Student name:
Assessor name:
Date:
Unit name:
Qualification name:
Result
Feedback
I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
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