MTTM 004 Previous Year Question Papers by Ignouassignmentguru

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No. of Printed Pages : 2
-7r
MASTER'S IN TOURISM MANAGEMENT
00 Term-End Examination
T1"
June, 2011
O
MTM-4 : INFORMATION MANAGEMENT
SYSTEMS IN TOURISM
Time : 3 hours Maximum Marks : 100
Note : Attempt any five questions. Each questions carry equal

marks.
1. Discuss the relationship between data, information

and knowledge. Discuss their significance in
tourism industry. 10+10=20
2. What do you know about application software ? 20

Explain database management.
3. Write about 300 words each on any two of the

following. 10+10=20
(a) Advantage of Computerisation.
(b) Value of Information.
(c) Critical Success Factor.
4. Define 'system'. Explain the 'system life cycle'. 20
MTM-4 1 P.T.O.
Download More:- https://www.ignouassignmentguru.com/papers
\,Alhat an you a naerstand by ..-mag,ernent 20

.nformation System 7 explain the framework for
understanding MIS.
6. Write short notes on the following. 5+5+5+5=20

(a) IRS.
(h) Legal aspects of buying and using computer.
(c) Secondary memory of computer.
(d) Data Processing.
7. Who is a System Analyst and what role does he or 20

she play in decision making of an organisation ?
8. What do you understand by perverse software ? 20

Discuss the anti - virus measures.
9. Discuss the relationship between Information 20

Technology and Tourism Promotion.
10. Critically analyse the impact of computers on 20

society.
MTM-4 2
No. of Printed Pages : 2 I MTM-4

..0
N MASTER OF ARTS (TOURISM MANAGEMENT)
Term-End Examination
O
December, 2011

SYSTEMS IN TOURISM

Note : Attempt any five questions.
1. Explain the meaning of data and describe their 20

types, nature and properties.
2. Elaborate the role of computer-aided decision - 20

making in management of an organisation. What
are its advantages and limitations ? Discuss.
3. Describe the importance and role of computers 20

in Management Decision - Making.
4. Describe Local Area Network and its 20

characteristics and uses in a travel company.

MTM-4 1 P.T.O.
5. Describe the various information needs of a tour 20

company. Also devise an information economics
model for the tour company.
6. What do you understand by "Management 20

Information Systems (MIS)" ? Also discuss the
status of MIS in organisations.
7. "Internet is a key to successful tourism". 20

Comment.
8. Critically analyse the role of latest information 20

technology in the tourism sector.
9. Define computer virus and its characteristics.

Also highlight the measures to be taken for
protection and treatment from viruses. 10+10=20
10. Write short notes on any two of the following : 20

(a) Perverse software
(b) Computers and living styles
(c) Patents and copyright of computer
programmes
MTM-4 2
No. of Printed Pages : 2 MTM-4
MASTER OF ARTS (TOURISM MANAGEMENT)

June, 2012
O
SYSTEMS IN TOURISM

Note : Attempt any five questions.
1. Discuss the types of information available for use 20

in tourism. Why data and informations are
important in the changing business scenario ?
Discuss.
2. Discuss the various modes through which 20

information is generated.
3. What do you mean by Information Systems ? 20

Discuss conceptual and physical structures of
information systems.
4. Elaborate the significance of computerisation for 20

efficient management decision making at the
corporate level.
MTM-4 1 P.T.O.
5. Describe computer hardware and computer 20

software ?
6. Write down an essay on System Analysis. 20
7. What is Network? Describe LAN and its 20

characteristics.
8. Discuss the role of computers in management of 20

travel services in a travel agency.
9. Discuss the legal dimensions of computerisation. 20
10. Write short notes on any two of the following :

(a) Forms of Information 10+10=20
(b) Role of MIS at various management levels.
(c) Internet : Key to future tourism.
MTM-4 2

December, 2012
O
SYSTEMS AND TOURISM

Note : Attempt any five questions. All questions carry equal
marks.
1. Define Management Information System (MIS) 20

and discuss various characteristics expected of a
good MIS.
2. Distinguish between data, information and 20

knowledge with illustrative examples.
3. Explain the legal aspects of use of computers in 20

India. Support your answer with suitable
examples.
4. What do you understand by computer hardware 20

and computer software ? Explain with the help
of examples.
MTM-04 1 P.T.O.
5. What is Local Area Network (LAN) ? List some 20

of its characteristics.
6. Explain the role of computers in various fields of 20

travel services.
7. Discuss "Media : An information tool of tourism." 20

Cite examples.
8. What do you understand by perverse software ? 20

Explain the characteristics of computer viruses.
9. Define any two of the following in about

300 words each. 10x2=20
(a) Communication gap
(b) MIS
(c) Micro computers
10. What is information ? Explain the types of 20

information.
MTM-04 2

tr)
O Term-End Examination
wzr
O June, 2013

SYSTEMS AND TOURISM
Note : Attempt any five questions in about 600 words each.
All question carry equal marks.
1. List the advantages of computerisation. How has 20

it revolutionised the tourism sector ?
2. Write short note in about 300 words on any two

of the following : 10x2=20
(a) CPU
(b) RAM
(c) MIS
3. What do you understand by hacking ? What 20

precautions can be adopted against hackers ?
4. What is personal computers (PCs) ? List some of 20

its uses.
MTM-04 1 P.T.O.
5. Discuss "Internet : Key to future tourism". 20

Explain with suitable examples.
6. Write short note in about 300 words each on

any two of the following : 10x2=20
(a) Value of information
(b) Data
(c) Communication
7. Describe briefly 'generation of computers'. Enlist 20

briefly key features of each generation.
8. Explain the Input and Output devices of 20

computer.
9. List characteristics of MIS. 20
10. Explain the various fields of travel services using 20

computers.
MTM-04 2

December, 2013

SYSTEMS AND TOURISM

Note : Attempt any five questions. Each questions carry equal
marks.
1. Define information. What are the various types

of information ? Also mention the barriers to
information. 5+10+5=20
2. Enumerate the managerial function areas affected 20

by computer aided decision making process.
3. Write a note explaining the various components 20

of computer hardware.
4. What do you understand by Computer

Network ? Explain the classification of computer
network structures. 8+12=20

(a) Linkage between Data, Information and
Knowledge 10x2=20
(b) Information Economics
(c) System Analysis
MTM-04 1 P.T.O.
6. Write a note, discussing the evolution and 20

classification of computers.
7. Explain the role and importance of MIS in the 20

management of an organisation.
8. What do you understand by Computer Virus ?

How does it effect the Computer System ? 8+12=20
9. What are the legal aspects to consider while using 20

a computer ?
10. Critically analyse the role of Information 20

Technology in all the aspects of Tourism
Operations.
MTM-04 2
0442
MTM-04
Total No. of Questions : 10] [Total No. of Printed Pages : 2

Master of Arts (Tourism Management)
June, 2014
SYSTEMS AND TOURISM
Time : 3 Hours] [Maximum Marks :100
Note :—Attempt any Five questions.

1. Discuss the various modes of generating information for
tourism and hospitality industry.
20
2. Write an essay on role of computers in management.
20
3. What is computer hardware ? What should be the ideal
configuration of hardware for a tour operator company ? 20
4. Write short notes on the following :
(a) MIS
(b) Language Translators.
20
5. Describe Local Area Network (LAN) and its characteristics.
What are the various kinds of network typologies ? 20
6. Media is playing a crucial role is boosting the Indian
Tourism Sector. Do you agree with the statement ?
Justify your answer. 20
MTM-04 Turn Over

( 2 )
7. How do you manage information resources ? Discuss. 20

8. What do you understand by System Design (Logical) ? 20
Describe the System Design (Logical) stages in the life
cycle of a CBIS. 20
9. Explain why internet will hold the key for future business
transactions. 20
10. Define any two of the following :
(a) Perverse Software
(b) Information Storage Devices
(c) Tortious Liabilities and Privacy 10x2=20
MTM-04

MASTER OF ARTS IN TOURISM
MANAGEMENT (MTM)
01561 December, 2014
MTM-4 : INFORMATION MANAGEMENT SYSTEMS

IN TOURISM

Note : Attempt any five questions in about 600 words
each. All questions carry equal marks.
1. Write a short note on Data. Also explain the

linkage between data, information and
knowledge. 8+12=20
2. What are the various forms of information ? Also
explain the various modes of generating
information. 10+10=20
3. Explain the functions of any two commonly used
computer application softwares. 20
4. What do you understand by computer network ?
What are the types of network topologies ? 8+12=20

2x10=20
(i) Characteristics of Information
(ii) Critical Success Factor
(iii) System Life Cycle
MTM-4 1 P.T.O.
6. Critically analyse the linkage between

Information Technology and management of
tourism operations. 20
7. Enumerate the impact of using computers on an

individual and on society. 20
8. What do you understand by computer virus ?

How does it affect the computer system ? 8+12=20
9. Enumerate the desirable characteristics of MIS.

Also explain the role of MIS at various
management levels. 10+10=20
10. Write a note on the evolution and classification of

computers. 10+10=20
MTM-4 2 3,500
MASTER OF ARTS
00 (TOURISM MANAGEMENT)
r
June, 2015

SYSTEMS AND TOURISM
Note : (i) Attempt any five questions.

(ii) All questions carry equal marks.
1. Define information and discuss its properties. Also

mention the barriers to information. 15+5=20
2. Explain the meaning of data and describe their 20

types, nature and properties.
3. What are the strategic issues in computer - aided 20

decision making ?
4. Discuss the most common types of software used 20

for management applications on personal
computers.

(a) Super computer 10x2=20
(b) LAN
(c) Information Economics
MTM-04 1 P.T.O.
6. Define Management Information System (MIS).

How can MIS be useful in Tourism Business ? 6+14=20
7. Write a note on the system Life Cycle. 20
8. "Computerisation has changed the way tourism 20

business was being done". Comment. Justify your
answer with the help of suitable examples.
9. What are the legal aspects involved in the sale 20

and purchase of computers ?

(a) System Analysis 10x2=20
(b) Computer Virus
(c) Desirable characteristics of MIS
MTM-04 2
No. of Printed Pages : 2 MTM-04 1

MASTER OF ARTS
(TOURISM MANAGEMENT)
December, 2015
SYSTEMS AND TOURISM

1. Discuss the relationship between data, 20

information and knowledge. Discuss their
significance in the tourism industry.
2. Discuss the various modes of generating

information. Which ones are relevant for tourism
business ? 15+5=20
3. What do you understand by Information

Systems ? What are the elements and structures
of Information Systems ? 8+12=20
4. What are the physical units of a Computer's 20

Hardware ? Discuss.
MTM-04 1 P.T.O.

(a) Advantages of computerisation in tourism
(b) MIS 10x2=20
6. Explain with diagrams the various types of

Network Typologies. Which one is best suited for
a mid-sized tourism organisation ? 15+5=20
7. Write a note on Management of Information 20

Resources and Control systems.
8. "Internet is the new way of doing tourism 20

business". Comment. Justify your answer with the
help of suitable examples.
9. Discuss the impact of computerisation on an 20

individual and on the society.

(a) Critical Success Factor (CSF) 10x2=20
(b) Peverse Software
(c) Patents and Copyright
MTM-04 2
No. of Printed Pages : 2 I MTM-041

‘0,
if) MASTER OF ARTS
0
(TOURISM MANAGEMENT)
June, 2016

SYSTEMS AND TOURISM
Note : Attempt any five questions. Each question carries equal

marks.
1. Define Data. Describe nature and properties of 20

data.
2. How is information generated ? Explain the

various modes of information generation. 8+12=20
3. What do you know about Operating Systems ?

Write a note on language translators. 10+10=20
4. Write a note on the operating elements of an

information system. Explain different types of
information systems. 10+10=20
5. Explain the development of MIS function in an 20

organisation on the basis of Nolan's Stage Growth
Hypothesis Model.
MTM-04 1 P.T.O.
6. Write a note on applications of computers in 20

management decision-making.
7. Write short note on any two of the following :

10+10=20
(a) LAN and its uses
(b) Data Flow Diagram
(c) Patents and Copyright
8. Discuss the impact of computers on the society. 20
9. What is perverse software ? Mention various 20

measures for protection and treatment of your
computer from virus attacks.
10. Explain the use of computers in the hotel industry 20

of today.
MTM-04 2
No. of Printed Pages : 2 MTM-004/ MTTM-004

MASTER OF ARTS
TOURISM MANAGEMENT (MTM)/MASTER
v OF TOURISM AND TRAVEL MANAGEMENT
•7t' (MTTM)
December, 2016
MTM-004/MTTM-004 : INFORMATION
MANAGEMENT SYSTEMS AND TOURISM
Note : Attempt any five questions. Each question carries
equal marks.
1. Discuss the role of information and knowledge in 20

the socio-economic developments in the world.
2. What are the characteristics of information ?

Enumerate the various forms in which
information may appear. 8+12=20
3. What is meant by system software ? Explain the

various system software used in computers. 5+15=20
4. Define MIS. Discuss the role of top management

in MIS activities in an organisation and the need
for a corporate MIS plan. 5+15=20
5. What is a network topology ? Explain different

network topologies. 5+15=20
6. Explain the various stages in the System Life Cycle 20

of a Computer Based Information System (CBIS).
MTM-004/ MTTM-004 1 P.T.O.

7. Mention the legal aspects involved in the 20

purchase and sale of computers.

(a) Hacking and its prevention 10+10=20
(b) OSI Reference Model
(c) Information and Reservation System (IRS)
9. Discuss the use of computers in tour services by 20

tour operators and travel companies.
10. Analyse the beneficial and harmful impacts of 20

computers on organisations especially in tourism
sector.
MTM-004/MTTM-004 2
No. of Printed Pages : 2 I MTM-004/ MTTM-004

MASTER OF ARTS
TOURISM MANAGEMENT (MTM)/ MASTER
O OF TOURISM AND TRAVEL MANAGEMENT
CO
CV (MTTM)
CV
June, 2017
MTM-004/MTIM-004 : INFORMATION
1. Discuss the relationship between data, 20

information and knowledge. Also explain their
significance in Tourism Industry.
2. Elaborate the role and importance of computer 20

aided decision making process in the management
of an organisation. Discuss both its advantages
and limitations.
3. Critically Analyse the role and influence of 20

Information Technology on Tourism operations.
Explain with the help of suitable examples.
4. What do you understand by Computer 20

Network ? Explain the classification of computer
network structures.
MTM-004/MTTM-004 1 P.T.O.

(a) MIS 2x10=20
(b) Internet and Tourism
(c) System Design
6. Explain with the help of examples the legal 20

dimensions of computerisation and digitalisation.
7. What is the difference between computer 20

Hardware and Software ? Also enumerate the
various components of Computer Hardware.
8. What is meant by information economics ? 20

Elaborate with the help of examples the value of
such information.
9. What are the characteristics of computer virus ? 20

What are the various measures taken for the
protection and treatment from computer virus ?

(a) Hacking 2x10=20
(b) Micro Computers
(c) System Life Cycle
MTM-004/MTTM-004 2
No. of Printed Pages : 2 MTM-004/ MTTM-004

MASTER OF ARTS
(TOURISM MANAGEMENT) (MTM)/MASTER
.14
a, OF TOURISM AND TRAVEL MANAGEMENT
'714 (MTTM)
December, 2017
Note : Attempt any five questions in about 600 words.
All questions carry equal marks.
1. Distinguish between data, information and 20

knowledge with illustrative examples.
2. What are the advantages of computerisation in 20

an organisation ? How has computerisation
revolutionised the tourism sector ?
3. Discuss the importance and role of computers in 20

Management Decision Making process.
4. What do you understand by Local Area Network 20

(LAN) ? Describe its uses in a travel company or
a hospitality organisation.

(a) Data Life Cycle 2x10=20
(b) Media and Tourism
(c) Computerised Reservation System (CRS)
MTM-004/ MTTM-004 1 P.T.O.

6. Discuss with the help of suitable examples the 20

effect of computerisation on the society.
7. What are the softwares commonly used for 20

management applications on personal
computers ?
8. Define system. What is System Analysis ? What 20

is the need of System Analysis in an
organisation ?
9. What do you understand by Hacking ? How can 20

we prevent our data from hacking ?

(a) Perverse software 2x10=20
(b) Super Computer
MTM-004/MTTM-004 2
No. of Printed Pages : 2 I MTM-004/ MTFM-004

MASTER OF ARTS
(TOURISM MANAGEMENT) (MTM)/MASTER
0C OF TOURISM AND TRAVEL MANAGEMENT
(MITM)
June, 2018
MT'M-004/MTTM-004 : INFORMATION
1. What are different types of information ? Discuss 20

the barriers to information flow.
2. Discuss the role of an organisation in tourism 20

industry as an information processing unit. Give
examples.
3. What is meant by a computer network ? Discuss 20

different network structures with diagrams.
4. What is Systems Analysis and why is it 20

important ? Discuss its uses, activities involved
and tools used.
5. Write short note on any two of the following :10x2=20

(a) Meaning, nature and properties of Data.
(b) Tortious liabilities in the use of computers.
(c) Hacking and its prevention.
MTM-004/ MTTM-004 1 P.T.O.

6. What do you understand by MIS ? Discuss its 20

relevance in context of tourism industry.
7. Discuss the impact of computerisation on the 20

functioning of a modern tourism organisation.
8. What do you understand by computer 20

software ? Discuss its categories with suitable
examples.
9. Write short note on any two of the following : 10x2=20

(a) CRS
(b) RAM
(c) LAN
10. "Media has proved to be a useful information tool 20

for tourism". Discuss with examples.
MTM-004/MTTM-004 2
No. of Printed Pages : 2 I MTM-04/M'rTM-04

MASTER OF ARTS IN TOURISM
MANAGEMENT (mix) / MASTER OF TOURISM
AND TRAVEL MANAGEMENT (MTTM)
6, December, 2018
MTM-04/MTTM-04 : INFORMATION MANAGEMENT

SYSTEMS IN TOURISM
Note : Attempt any five questions in about 600 words

each. All questions carry equal marks.
1. Describe various forms of information. Discuss

the areas of application of information in
tourism industry. 20
2. What is meant by a computer network ? Discuss

the applications of computer networks in case of
a tourism organisation. 20
3. What is MIS ? Discuss in detail any one

framework for the understanding of MIS. 20
4. What is meant by software applications ?

Discuss any one software application and its use
in tourism industry. 20
MTM-04/MTTM-04 1 P.T.O.
5. Write short notes on any two of the

following : 2x10=20
(a) Data Life Cycle
(b) Value of Information
(c) Generations of Computers
. What is System Analysis ? Discuss System Life

Cycle. 20
7. Elaborate on the role of information technology

in the promotion of travel and tourism industry. 20
8. Discuss various legal aspects related to the use

of computers. 20
9. Describe a computer virus and its areas of

infection. What are the preventive measures
that can be taken against a virus attack ? 20
10. "Internet has revolutionised the tourism

industry." Discuss with the help of suitable
examples. 20
MTM-04/MTTM-04 2 4,000
No. of Printed Pages : 2 MTM-004/MTTM-004.

0 PP
MASTER OF ARTS TOURISM MANAGEMENT
(MTM) / MASTER OF TOURISM AND TRAVEL
MANAGEMENT (MTTM)
Term End Examination, 2019
-
MTM-04/MTTM-04 : INFORMATION MANAGEMENT

SYSTEMS AND TOURISM
Time : 3 Hours] [Maximum Marks : 100
Note : Answer any five questions in about 600 words each. All
questions carry equal marks.
1. What is the meaning of Data ? Describe the properties

and scope of data. [8+12=20]
2. Discuss different channels and modes of generation and

dissemination of information. [20]
3. Explain any two frameworks for understanding MIS.

[10+10=20]
4. What is meant by a system and systems analysis ? List

the uses of systems analysis and discuss why it is
important. [8+12=20]
MTM-004/MTTM-004 (1) [P.T.O.]

5. What is an Applications Software •? Explain various

applications software used in computers today. Also
highlight their usefulness. [5+15=20]
6. Discuss how computers and internet have revolutionised

the hotel industry and its services. [20]
7. Critically analyse the social dimensions and the impact

of computers on an individual and the society. [20]

[10+10=20]
(a) Value of Information
(b) LAN and its characteristics
(c) Critical Success Factor
9. Discuss the legal aspects involved in the purchase and

sale of computers. [20]
10. What are the various causes for loss of data on

computers ? Elaborate ways to prevent data loss and
protect information in computers. [10+10=20]
MTM-004/MTTM-004 (2) 4000

No. of Printed Pages : 2 MTM-004/MTTM-004
MASTER OF ARTS (TOURISM

MANAGEMENT) (MTM)/MASTER OF
TOURISM AND TRAVEL
MANAGEMENT (MTTM) .
Tenn-End Examination
Time : 3 Hours] [Maximum Marks :100

Note: Attempt any five questions in about 600 words.
All questions carry equal marks.
1. Define data. Discuss the nature properties and

scope of data. 20
2. Define MIS. Explain the strategic issues of

computer-aided decision-making process. 20
3. Explain the terms Computer Hardware and

Software. Give examples of both. 20
4. What are the advantages of Personal Computers?

How has personal computer influence the modern
tourism business? Explain. 20
5. Write short notes on: 5x4=20

a. Knowledge
b. Super Computer
c. Critical Success Factor
d. Language translator
6. How would you classify networks based on their

structures? Explain with the help of illustration. 20
7. What is meant by Information Economics? What

are the information needs of a tour company? How
. would you device an information economics model
for a Jour company? 20
8. Critically analyse the role of internet and social

media in tourism promotion. Substantiate your
answer with suitable examples. 20
9. Define computer virus and its characteristics. What

measures need to be taken for the protection and
treatment from the viruses? 20
10. Write short notes on any two: 2x10=20

a. Impact of computers on society.
b. System Analysis.
c. MIS
-X -

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No. of Printed Pages : 2

Time : 3 hours Maximum Marks : 100

Note : Attempt any five questions. Each questions carry equal

1. Discuss the relationship between data, information

2. What do you know about application software ? 20

3. Write about 300 words each on any two of the

4. Define 'system'. Explain the 'system life cycle'. 20

\,Alhat an you a naerstand by ..-mag,ernent 20

6. Write short notes on the following. 5+5+5+5=20

7. Who is a System Analyst and what role does he or 20

8. What do you understand by perverse software ? 20

9. Discuss the relationship between Information 20

10. Critically analyse the impact of computers on 20

No. of Printed Pages : 2 I MTM-4

MTM-4 : INFORMATION MANAGEMENT

Time : 3 hours Maximum Marks : 100

1. Explain the meaning of data and describe their 20

2. Elaborate the role of computer-aided decision - 20

3. Describe the importance and role of computers 20

4. Describe Local Area Network and its 20

5. Describe the various information needs of a tour 20

6. What do you understand by "Management 20

7. "Internet is a key to successful tourism". 20

8. Critically analyse the role of latest information 20

9. Define computer virus and its characteristics.

10. Write short notes on any two of the following : 20

No. of Printed Pages : 2 MTM-4

MASTER OF ARTS (TOURISM MANAGEMENT)

Time : 3 hours Maximum Marks : 100

1. Discuss the types of information available for use 20

2. Discuss the various modes through which 20

3. What do you mean by Information Systems ? 20

4. Elaborate the significance of computerisation for 20

5. Describe computer hardware and computer 20

6. Write down an essay on System Analysis. 20

7. What is Network? Describe LAN and its 20

8. Discuss the role of computers in management of 20

9. Discuss the legal dimensions of computerisation. 20

10. Write short notes on any two of the following :

No. of Printed Pages : 2 MTM-04

MASTER OF ARTS (TOURISM MANAGEMENT)

Time : 3 hours Maximum Marks : 100

1. Define Management Information System (MIS) 20

2. Distinguish between data, information and 20

3. Explain the legal aspects of use of computers in 20

4. What do you understand by computer hardware 20

5. What is Local Area Network (LAN) ? List some 20

6. Explain the role of computers in various fields of 20

7. Discuss "Media : An information tool of tourism." 20

8. What do you understand by perverse software ? 20

9. Define any two of the following in about

10. What is information ? Explain the types of 20

No. of Printed Pages : 2 MTM-04

MASTER OF ARTS (TOURISM MANAGEMENT)

MTM-04 : INFORMATION MANAGEMENT

1. List the advantages of computerisation. How has 20

2. Write short note in about 300 words on any two