0851 - 5685 - 2836

rizkiadewanti@gmail.com
Rizkia Dewanti
March 10th, 1998 Karunilah
Perumahan Jordan 4 Block 23, Mampang,
Pancoran Mas, Kota Depok, Jawa Barat
Wahab
16433, Indonesia Staff Administration or
Administration

SUMMARY EXPERIENCE

An enthusiastic Office Administrator with a Online's Marketing (Marketplace)

proven track record of 6 years in managing all PT. SANTA GREAT INDUSTRY
activities within the office. My diligent role 03/2022 - Present
includes day-to-day tasks such as writing Handleing PO from Marketplace like Shopee, Tokopedia,
multiple reports and various important Lazada, Bli‑Bli, JD.ID, and Tiktok Shop.
document creation for enterprise customers,
Handleing all chat and a complaint from Customer.
while answering 100+ calls and emails, and
doing the best I can to keep customers up to interact with Relationship Manager from Shopee, Tokopedia,
date. Bli‑Bli, JD.ID, or Tiktok. The usual discussion we talked is
about how to join a promo or champain which they offer.
Handleing promo or champain from seller center, like In Shop
Flash Sale, In Shop Voucher, etc.
SKILLS Joining a zoom meeting with Relationship Manager from
each Marketplace.
Joining a live sale with a team to make a purchase up.
MS Word Advanced
MS Excel Intermediate Sales & Marketplace Administration Staff
Adobe Photoshop Advanced PT Armada Mandiri Sukses
05/2019 - 10/2021
Adobe Premiere Beginner
Make a delivery order and invoices for customers both online
Ibis Paint Beginner and offline using a program called Ipos.
Social Media Intermediate Generate sales and fund revenue reports from customers
every month and provide them to the top at the end of each
month.
Make reports for any items that are out of stock or needed by
LANGUAGES customers to the purchasing staff.
Reply to all incoming messages from the marketplace, email,
Whatsapp, and pick up incoming phone calls from customers.
English Intermediate Understand how to use a marketplace platform like Shopee,
Tokopedia, Bukalapak, and Lazada.
Do a reminder for customers when their payment has entered
the due date.
E D U C AT I O N
Sales & Finance Administration Staff
Broadcasting TV CV Gerak Mandiri
Broadcast TV MAHARDHIKA 04/2017 - 01/2019
2016 Type of documents such as delivery order, invoice, or
High School purchase order as a form of proof when delivery or purchase
Get the best grade for making short films and of items.
PSA commercials Make reports for sales results, income, and expenditure of
Can use Adobe Photoshop to edit photos or funds and report them to superiors every 3 months.
create a simple design. Manage payments for BPJS for Health, BPJS for Employment,
Understand how to work behind the tv. also Taxes such as VAT and PPH21 Taxes.
6 Months experience at Ants Production Do a reminder for customers when their payment has entered
House as Script Writer's Assistant the due date.