SC3500 English Tech

SC3500
COMPUTER INTERFACE
TECHNICAL MANUAL
Version 1.0
February 1998
Copyright : 1998 Riso Kagaku Corporation

All Rights Reserved. This Technical Manual was prepared
and written for the exclusive use of RISO International
Group Certified Dealers. Reproduction and/or transmittal of
this material in any form or by any means, including photo-
copying or recording of the information is strictly prohibited
without the consent of a member of RISO International
Group.
RISO INTERNATIONAL GROUP

RISO KAGAKU CORPORATION (JAPAN) RISO DEUTSCHLAND GMBH (GERMANY)
RISO, INC. (U.S.A.) RISO FRANCE (FRANCE)
RISO EUROPE LIMITED (U.K.) RISO IBERICA (SPAIN)
RISO HONG KONG (HONG KONG) RISO CANADA (CANADA)
RISO UK (U. K.) RISO CHINA (HONG KONG)
RISO THAILAND LIMITED (THAILAND) RISO AFRICA (SOUTH AFRICA)
Trademark Credits
- IBM and IBM PC are trademarks of International Business Machines Corporation.
- Macintosh, Power Macintosh, QuickDraw, Mac OS, Macintosh System7.5,
LocalTalk and AppleTalk are trademarks of Apple Corporation. They are simply referred to as
Macintosh, Power Macintosh, QuickDraw, Mac OS, Macintosh System7.5, LocalTalk and
AppleTalk, respectively in this manual.
- MS-DOS and WindowsVersion 3.1 are trademarks of Microsoft Corporation. They are referred to
as MS-DOS and Windows 3.1 in this manual.
- The other brand and product names may be registered marks or trademarks of their respective
holders.
SC3500(Version 1.0)
PREFACE
This manual provides Technical Service Information for the RISO SC3500 Computer
Interface.
This manual is published as a reference guide for use by RISO Group (RISO Kagaku
Corp./RISO,INC./RISO EUROPE Ltd.) Certified Technical Representatives experienced
in duplicator repair and service.
This manual also provides procedures for removing and installing major components.
Following these procedures will minimize machine malfunctions. This information and
format will also increase technical representatives' awareness and experience regarding
repairs necessary to insure end-user satisfaction.
If assistance is required, please contact one of the following:
[ RISO Kagaku Corp.]

Overseas Technical Section, Technical Support Department
2-5-1, Akanehama, Narashino-shi, Chiba 275, JAPAN
TEL: (0474)52-4111 FAX: (0474)52-3106
[ RISO EUROPE Ltd.]

Solar House, 305 Ballards Lane, North Finchley, London N12 8NP, United Kingdom
TEL: (0181)446-1188 FAX: (0181)343-9408
[ RISO, INC. ]
NOTE : Before attempting to correct machine malfunctions, study the Technical
Manual and make sure all questions and/or concerns have been satisfied.
If necessary, please use the Technical Hotline:
TECHNICAL HOTLINE
800-578-7476
(Emergency Technical Assistance Only!!!)
REFERENCE ADDRESSES FOR
A RISO, INC. Technical Support Operations

Tech. Support Center Correspondence and
310 Andover Street Technical Training
Danvers, MA 01923
B RISO,INC. REPAIR DEPT. Repairs and Warranty

310 Andover Street Claims
Danvers, MA 01923
SC3500(Version 1.0)
!! WARNING !!
Important Safety Precautions
1. Always disconnect electrical supply before placing hands in the

machine.
I. To avoid injuries:
Be sure to disconnect the electrical power before disassembling, assembling,
or when making adjustments on the machine.
II. Protection of the machine:

Make sure to turn OFF the power to the machine before plugging or unplugging
the electrical connectors, or when connecting a Meter.
2. Always connect electrical connectors firmly.
I. To avoid electrical failure:

The connectors must be connected firmly together and onto the PCBs.
II. Protection of the electrical components:

The electrical components may be damaged due to short circuits caused by
a loose connector.
General Precautions
Whenever handling PCB or any electronic device or circuit, you should take
precautions to avoid static damage. If you do not take precautions, static damage
will occur. This may mean instant failure of components or a reduction in life of
components and future problems.
- Discharge yourself to ground by touching an earthed part of the machine or

unit.
- Use a grounded wrist strap and earth this correctly.
- Keep components and PCBs in antistatic bags until ready for fitting.
- Do not hold PCBs in contact with ungrounded or non-conductive objects.
Every non-earthed or non-conductive object can carry a static charge, including

youself.
Just walking across a carpet can give you a charge of 15,000 volts or more.
You should discharge yourself to ground, but not through the components!
SC3500(Version 1.0)
CONTENTS
CHAPTER 1: SPECIFICATION
1. Specifications
SC3500 Hardware Specification .................................................................. 1-1
SC3500 Interface Specification .................................................................. 1-1
2. Comparison Chart .......................................................................................... 1-4
3. Applicable Risograph model ......................................................................... 1-5
CHAPTER 2: HARDWARE INSTALLATION

1. Hardware Installation
1-1. Checking Your SC3500 Package ............................................................. 2-1
1-2. Computer System Requirements ............................................................. 2-1
1-3. Risograph System Requirements ............................................................. 2-2
1-4. Preparing the Risograph .......................................................................... 2-2
1-5. Preparing the SC3500 (Including Expanding RAM module) .................... 2-2
1-6. Connecting the Cables ............................................................................. 2-4
CHAPTER 3: FIRMWARE PROGRAM

1. Firmware Program Version Check ................................................................. 3-1
2. Firmware Program Upgrading
1. Upgrading on Windows 3.1 ......................................................................... 3-2
2. Upgrading on Windows 95 .......................................................................... 3-4
3. Upgrading on MS-DOS ................................................................................ 3-6
CHAPTER 4: TROUBLESHOOTING TIPS

1. Error Indicator on Front Panel ....................................................................... 4-1
2. Operation Troubles ......................................................................................... 4-2
3. Hardware Troubleshooting Flowchart .......................................................... 4-5
CHAPTER 5: APPENDIX
1. Description of LED Display ............................................................................ 5-1
2. Description of Panel Button ........................................................................... 5-2
3. Inside Constraction ......................................................................................... 5-3
4. Theory of Data Processing ............................................................................. 5-4
5. SC3500 Main PCB ............................................................................................ 5-5
6. How to Remove the Main PCB ....................................................................... 5-6
7. Parts List .......................................................................................................... 5-7
8. Test Print .......................................................................................................... 5-8
9. Technical Support ........................................................................................... 5-9
SC3500 (Version 1.0)

CHAPTER 1: SPECIFICATION
CONTENTS
1. SPECIFICATIONS
SC3500 Hardware Specifications ............................................................... 1-1
SC3500 Interface Specifications ................................................................. 1-1
2. COMPARISON CHART .............................................................................. 1-4
3. APPLICABLE RISOGRAPH MODEL .......................................................1-5

CHAPTER1:SPECIFICATIONS
1.SPECIFICATIONS
1. SPECIFICATIONS
SC3500 Hardware Specifications
Item
Interface UnitType External box
Dimensions (W x D x H) 200 x 233 x 80(mm) [Horizontaly set]
7.87 x 9.17 x 3.15(inch) [Horizontaly set]
Power Requirements 100 to 240VAC, 50/60Hz
Power Consumption 20W
Operation Temperature 41F to 104F(5C to 40C)
Operation Humidity 40% to 70%(No dew condensation)
Weight Approx. 4.4lb (2.0kg)
Resolution Input: 400 dpi/ Output: 400dpi
Input Interface IEEE 1284 Compatible
Mac SERIAL
Control Button START, STOP and FUNCTION (3 buttons)
Indicator(LED) READY/DATA, PAGE STANDBY and ERROR (3 LEDs)
Rear Panel Connectors Host (PARALELL), Host (SERIAL), Printer (RISOGRAPH)
Margin Assignment Top/bottom and left/right : 3mm(0.118 inch) or greater [Depends
on Model of Risograph]
Paper Size Range Max. 297 x 432mm or 11.693 x 17.008 inch
Min. 10 x 10mm or 0.394 x 0.394 inch
(The paper sizes which are available for printing vary with the
model of Risograph.)
SC3500 Interface Specifications

A. Host (SERIAL) connector
- CN3 : MAC (SERIAL)
Mac printer cable system : 57.6K bps
LocalTalk cable system : 230.4K bps
- Input/output specifications
Input : RS-422 receiver or equivalent
Output : RS-422 driver or equivalent
- Pin configuration
(No link file)
NOTE : Timing and other details are not published.
1-1 SC3500 (Version 1.0)

1.SPECIFICATIONS
B. Host (PARALLEL) connector

- Pin configuration
18 1
36 19
- Interface signals(Centronics interface specifications)

Pin No. Signal Source Function
1 DATASTROBE/ H Data read synchronizing signal. When this signal is LOW, the
SC3500 takes in data.
2 DATA1 Bi-Di Represents data bit 1.
10 ACK/ P Indicates that all data have been acknowledged when LOW.
11 BUSY P Indicates that the SC3500 is busy and cannot receive data
when HIGH.
12 PE P Indicates the absence of paper in the printer when HIGH.
13 SELECT P Indicates whether the SC3500 is selected or not.
14 AF H Reserved for future expansion.
15 NC* Underfined or reserved for future expansion.
16 GND Signal ground
17 FG Frame ground
18 5V P +5V power supplied from the SC3500 through a 4.2k½ resistor.
19 GND nStrobe signal ground
20 GND Data 1 signal ground
28 GND nAck signal ground
29 GND Busy signal ground
30 GND pError signal ground
31 INPUT PRIME/ H Restores the SC3500 into the initial status (compatibility mode)
when HIGH.
32 FAULT/ P Notifies the presence or absence of an error in the SC3500 to
the external device(host).
36 SELECT IN/ H Used by the external device (host) to select the SC3500. When
this signal is LOW, the SC3500 is selected.
NC* stands for no connection
H stands for Host and P means the SC3500
1-2 SC3500 (Version 1.0)

1.SPECIFICATIONS
-Timing Charts
When the power is turned on;
Power ON
BUSY
ACK/ (No link file)
When data is received;

BUSY signal
ACK signal
STB signal
DATA 1 to 8
T setup T hold (No link file)

T strobe
- Electrical Characteristics
Signal Circuit Remarks
nAck +5V
Busy -Open collector LS06 or equivalent
pError
1.8k½
Select -IEEE 1284 level 1 or equivalent
nFault (No link file)
Peripheral Connected to the +5V source within the

+5V
Logic Hight SC3500 through a 4.2k½ resistor
4.2k½
(No link file)
nStrobe +5V -Schmidt buffer LS14 or equivalent

Data 1 to 8
nInt
-IEEE 1284 level 1 or equivalent(input
nAutoFd 1.2k½
capacity varies)
nSelection
(No link file)
C. Printer(RISOGRAPH)connector
- Pin configuration
18 1
(No link file)

36 19
NOTE : This interface is dedicated to the RISOGRAPH printer.
1-3 SC3500 (Version 1.0)

2.COMPARISON CHART
2. Comparison Chart
SPECIFICATION SC3500 SC3000
Compatibility PC Standard Standard
Macintosh(*1) Standard Standard
Microprocessor/speed AM29202(20.2MHz) AMD29205(13.3MHz)
Memory: Standard RAM 8MB 4MB
Maximum RAM 40MB(*2) 20MB
I/O ports: Standard IEEE1284 Parallel IEEE1284 Parallel
LocalTalk LocalTalk
RS422 RS422
Port Autoswitching Yes Yes
Language RisoRinc RisoRinc
Emulation Printers No No
Resident fonts No No
Functions Print Print
Computer set copy count Yes Yes
Computer set printer's function Yes Yes
180 degree rotate image Yes No
Printer Resolution 300x300dpi Yes Yes
300x400dpi Yes No(*3)
400x400dpi Yes Yes
600x600dpi Yes(*4) Yes(*5)
Software:Print Drivers Win3.1 Yes Yes
Win95 Yes Yes
WinNT4.0 Yes No
Mac QD Yes Yes
Paper Editor Yes Yes
Above specifications may change without notice
(*1) System 7.1 or 7.x only (No System 8 supported)

(*2) When installed 32MB optional RAM which only available for SC3500
(*3) The Problem (Image shrinkage) will be occured
(*4) We may need to install the optional RAM depends on the file
(*5) We must install 16MB optional RAM to print by 600dpi Risograph
1-4 SC3500 (Version 1.0)

3. APPLICABLE RISOGRAPH MODEL
3. Applicable Risograph Model

SC3500 can be connect with the Risograph listed below.
Risograph Rom version

Risograph Panel ROM System ROM
Other condition
newer than newer than
RG2500 Not Compatible
RC4000 Not Compatible

RC5600D Not Compatible
RA4050 Compatible RA49/V2.00 Interface kit III or IIIS must be in-

RA4200 Compatible RA49/V2.00 stalled.
RA4300 Compatible RA59/V1.03
GR1700 Compatible RL/V1.00 Interface kit III or IIIS must be in-

GR1750 Compatible RL/V1.00 stalled.
GR2700 Compatible RS/V1.00C
GR2710 Compatible RL/V1.00
GR2750 Compatible RP/V1.00 RM/V1.00
GR3710 Compatible RP/V4.01 RM/V7.00C
GR3750 Compatible RP/V1.00 RM/V1.00
GR3770 Compatible RP/V.4.01 RH/V.1.09 Interface kit III or IIIS must be in-
stalled.
TR1510 Compatible SS/V1.00 Option PCB must be installed.

TR1530 Compatible SS/V1.00
1-5 SC3500 (Version 1.0)

CHAPTER 2: HARDWARE INSTALLATION
CONTENTS
1-1. Checking Your SC3500 Package 2-1
1-2. Computer System Requirements 2-1
1-3. Risograph System Requirements 2-2
1-4. Preparing the Risograph 2-2
1-5. Preparing the SC3500 (Including Expanding RAM module) 2-2
1-6. Connecting the Cables 2-4

CHAPTER 2: INSTALLATION
1. HARDWARE INSTALLATION
1. Checking Your SC3500 Package
Check that your SC3500 package contains the SC3500 unit and the cartonwhich should
contain the items mentioned below.
- SC II cable (10m) 1 pce
- Power cord 1 pce
- User's guide 2 copies
(diskette)
- For SC3500 unit
- For Print Drivers
- 3 1/2" Diskette (for Windows 3.1) 1 pce
- 3 1/2" Diskette (for Windows 95) 1 pce
- 3 1/2" Diskette (for Macintosh QD) 1 pce
- 3 1/2" Diskette (for Windows NT4.0) 1 pce (rubberfoot)
- Rubber foot 4 pcs.
(unitpicture)
(rubberfoot)
(scllcable) (powercord)
[ NOTE ]
In addition to the SC3500 package contents the interface board corresponding to the Risograph
model to be connected, i.e. RA, GR or TR, is required separately.
2. Computer System Requirements

- Windows platform
- IBM PC or compatible
> Centronics or IEEE1284 parallel port [ nibble and byte modes for bi-directional ]
> Floppy disk drive 3 1/2"
> Hard disk with minimum 256 kB free space for the SC3500 software
> Windows 3.1 or Windows 95 or Windows NT4.0 installed
- Macintosh platform
- Apple Macintosh
> Hard disk with minimum 256 kB free space for the SC3500 softwares
> Minimum 12 MB Installed Memory (RAM)
> Minimum 60 MB memory available with Installed Memory (RAM) and Extended (Virtual)
Memory
> System 7.1 or 7.X Mac OS installed
> QuickDraw installed and enabled
- Apple Power Macintosh
> Hard disk with minimum 256 kB free space for the SC3500 softwares
> Minimum 16 MB Installed Memory (RAM)
> Minimum 60 MB memory available with Installed Memory (RAM) and Extended (Virtual)
Memory
> System 7.1 or 7.X Mac OS installed
> QuickDraw installed and enabled
2-1
3. Risograph System Requirements

The SC3500 can be connected to the following Risograph models : (See Chapter 1-5 for detail)
- All RA models
- All GR models
- All TR models
[ NOTE ]
If the Risograph whose resolution is 300dpi, i.e."300x400dpi" or "300x300dpi", has the System
ROM whose I/F version is "Rev.4.xx" installed, the page data developed in the SC3500, i.e.
"400x400dpi", is automatically adjusted 300dpi data for the Risograph by picking off image data
in a certain pattern. If its I/F version is "Rev.5.xx", however, the page data is automatically
developed in the 300dpi format in the SC3500.
4. Preparing the Risograph

1. Turn off the Main power and unplug the power cord of the Risograph.
2. Remove the Back cover.
3. Install the corresponding Interface board into the Risograph, as instructed by the enclosed
Installation guide.
4. Lead the wire-harnesses packed in the Interface board carton inside the Risograph, as
instructed by the enclosed Installation guide.
5. Replace the Back cover.
[ NOTE ]
Be careful not to damage the wire-harnesses. Avoid wire-harnesses from touching the sharp
edges of the machine and the drive mechanism by binding the wire harnesses to the machine
frames where necessary. Take care not to pinch the wire-harnesses when placing the Back cover
on the machine.
5. Preparing the SC3500

- Attaching Rubber Feet
Peel the sheets off the rubber feet (which come with the package) and attach them on the
corresponding panel of the SC3500 according to its installation direction.
Attachment position when installed laid down
(rubberfeet)
Rubber feet
(unitrubbervrt)
(unitrubberhrz)
Attachment position when installed upright
2-2 SC3500 (Version 1.0)

- Expanding Memory Volume
8MB DRAM is installed as standard on the Main PCB in the SC3500. This memory space is used
for developing the print data transmitted from the personal computer into page data.
This standard 8MB memory is enough memory to develope an A3-size document in 600dpi
resolution.
This memory volume can be expanded up to 40MB by installing an optional SIMM (32MB) on the
Main PCB in order to increase the page data volume which can be stored inside the SC3500
simultaneously.
1. Turn off the power on the SC3500 and then

unplug the power cord.
If the SC3500 is already connected to other
equipment, remove all connected cables.
2. Ground yourself and remove the Upper body

(unitrear)
cover from the SC3500 unit by removing the
upper two screws on the rear panel and sliding Remove these two screws.
the cover backwards.
3. Install the optional SIMM (32MB) into CN1 socket

on the Main PCB.
Front Panel side

To install a SIMM, hold it at about 60 degree angle
against its socket and press its edge connector
firmly into the slot running through the center of CN1
the socket. Then pivot the SIMM up.
You will hear a click as the plastic tabs at each end LED
of the socket snap into place around the SIMM and

< Main PCB >
then the small plastic projection snap into the holes
at each end of the SIMM.
SIMM (Back side view)
(ram)
(ramslot)
4. Replace the Upper body cover on the SC3500 unit. (ramclose)
2-3 SC3500 (Version 1.0)

6. Connecting the cables

Connect the cables of the SC3500 properly while referring to the figure shown below. Be sure to turn
off the personal computer, SC3500, and the Risograph when connecting the cables.
- With IBM PC or compatible PC
Risograph's rear panel SC3500 rear panel
To the external interface

connector To the printer connection on
a personal computer
Printer cable
To AC outlet
Power cord
(pcconnect)
SC II cable
[ NOTE]
Purchase a commercially available printer cable for connecting between the SC3500 and the
personal computer.
- With Apple Macintosh or compatible computer

To the printer port or modem
Risograph's rear panel SC3500 rear panel
port on a personal computer
To the external interface
connector
Printer cable or
LocalTalk cable
To AC outlet
Power cord
SC II cable (macconnect)
[ NOTE]
Purchase a commercially available printer cable or LocalTalk cable for connecting between the
SC3500 and the personal computer.
If the printer port on the Macintosh is already occupied with the LocalTalk cable, use the LocalTalk
network for cable connection or connect the printer cable to the modem port.
2-4 SC3500 (Version 1.0)

CONTENTS
1. Firmware Program Version Check .......................................................... 3-1

1. Upgrading on Windows 3.1 .................................................................... 3-2
2. Upgrading on Windows 95 ..................................................................... 3-4
3. Upgrading on MS-DOS .......................................................................... 3-6

1. FIRMWARE PROGRAM VERSION CHECK
1. Firmware Program Version Check

The version number of the firmware program can be checked in two different ways, according to the
difference of the version number itself, as given below.
1) Check the version number by 7 LED's on the Main PCB

- When the version number is "2.11" ;
1) Turn off the power and remove the Upper body cover.
2) Check the illumination sequence of the green LEDs on the Main PCB when turning on the
power.
0 1 2 3 4 5 6 7
LED
CN1
Front Panel side

< LED >
LED 0 to LED 3
Indicate the numeric value of the version
number by the 4-digit binary system with
LED 0 as the 1st digit.
< Main PCB >
LED 4 to LED 7
Indicate the digit place of the numeric value.
LED 7 as 2nd digit below the decimal point.
[ Ex. : LED illumination sequence when the version number is "2.11" ]

Sequence Version No. LED0 LED1 LED2 LED3 LED4 LED5 LED6 LED7 Version Digit Place
1st 0 OFF OFF OFF OFF ON OFF OFF OFF 2nd place over 0
2nd 2 OFF ON OFF OFF OFF ON OFF OFF 1st place over 0
3rd 1 ON OFF OFF OFF OFF OFF ON OFF 1st place below 0
4th 1 ON OFF OFF OFF OFF OFF OFF ON 2nd place below 0
2) Check the version number by 3 LED's on the Front Panel

- When the version number is "2.11" ;
1) Turn on the power, pressing down the FUNCTION button on the front panel, and keep it
pressed down untill all 3 LED's on the front panel start flashing.
2) Release the FUNCTION button. The indicators flashes three times and then indicate the
version number through their illumination.
3) The first illumination combination of the indicators < Indicator Illumination for Digit Display>
indicates the 1st over-zero digit of the version no. Digit ERROR READY/DATA PAGE STANDBY
4) Press the FUNCTION button again. Next, they
indicate the 1st below-zero digit of the same 0 OFF OFF OFF
version no. 1 OFF OFF ON
5) When the FUNCTION button is pressed the third 2 OFF ON OFF
time, then, the 2nd below-zero digit of the number 3 OFF ON ON
is indicated by them. 4 ON OFF OFF
6) If the FUNCTION button is pressed once more at
5 ON OFF ON
this stage, the version number can be checked
again from the 1st over-zero digit, as described 6 ON ON OFF
in the step 3 above. 7 ON ON ON
NOTE : The version number is also available on a
Test Print.
3-1 SC3500 (Version 1.0)
2. FIRMWARE PROGRAM UPGRADING

The firmware program which controls the operation of the SC3500 is stored in the Flash memory on
the Main PCB inside. This program can be upgraded by downloading a new (upgraded) one, which
will be supplied on a floppy disk whwn required, from the personal computer.
1) Upgrading on Windows 3.1

(1) Confirm the SC3500 is securely connected to the personal computer which is to be used for
program upgrading procedure.
(2) Turn on the SC3500, pressing down the STOP button and the FUNCTION button on the front
panel together, and keep them pressed down until all 3 indicators on the front panel are
illuminated and then the ERROR indicator (orange) goes off among them.
Release the buttons.
(3) Turn on the personal computer and start Windows 3.1.
(4) Insert the floppy disk which contains an upgraded firmware program into the floppy disk drive
on the personal computer.
NOTE : The utility software which downloads file data is also contained in this floppy disk.
(5) Click on [File] in the menu bar in the "Program
Manager" window and then on [Run...] in the [File]
menu. The [Run] dialog box then appears.
(6) Enter "a: \ writemeu.exe" into the [Command Line]
box. (If the "C" drive is assigned as floppy disk
drive, enter "c: \ writemeu.exe" into this box.)
The above-mentioned file name can be selected
(Up31prom)
from the file name reference list which can be
opened by clicking on the [Browse...] button in the
[Run] dialog box.
(7) Confirm the entered file name is correct and click
on the [OK] button.
The "downloader" program runs and then the
[Program Downloader] dialog box appears. (Up31run)
(8) Click on the [OK] button in this dialog box.

The [Open] dialog box then appears.
(9) Select "rincsram.rin" from the file name list in

(Up31down)
this dialog box. In "rincsram.rin", the upgraded
firmware program is contained.
(If this file name isn't displayed in the file name
list, select "All Files (*.*)" from the [List Files of
Type] box in this dialog box.)
(10) Confirm "rincsram.rin" is displayed in the
[File Name] box and click on the [OK] button in
this dialog box.
(Up31open)
The [Editor] dialog box then appears.
3-2 SC3500 (Version 1.0)

(11) Select the port to which the SC3500 is connected,

normally "LPT1", and click on the [OK] button in
this dialog box.
The message box "Downloading" appears while
the READY/DATA indicator (green) on the front
panel of the SC3500 is flashing.
(12) When it is confirmed the firmware program has (Up31edit)
been downloaded successfully into the SC3500,

the READY/DATA indiactor stop flashing and the
PAGE STANDBY indicator starts flashing, while
the [Mini Editor] dialog box appears, informing
the program has been successfully downloaded.
(Up31mied)
(13) Click on the [OK] button in this dialog box.
Turn off the SC3500 and then remove the floppy
disk from the floppy disk drive on the personal
computer.
[ NOTE ]
- It is recommended that the version number of the installed firmware program be checked
when it is upgraded.
- If the ERROR indicator (orange) is illuminated during the firmware program upgrading
procedure, repeat the procedure from the beginning.
3-3 SC3500 (Version 1.0)

2. Upgrading on Windows 95
(2) Turn on the SC3500, pressing down the STOP button and the FUNCTION button on the front
panel together, and keep them pressed down until all 3 indicators on the front panel are
(3) Turn on the personal computer and start Windows 95.
(4) Insert the floppy disk which contains an upgraded firmware program into the floppy disk drive
on the personal computer.
(5) Click on [Start] button in the Desk Top window and then on [Run...] in the menu. The [Run]
dialog box then appears.
(6) Enter "A:\Writemeu.exe" into the box. (If the "C" drive is assigned as floppy disk drive, enter
"C:\Writemeu.exe" into this box.)
The above-mentioned file name can be selected from the file name reference list which can
be opened by clicking on the [Browse...] button in the [Run] dialog box.
(7) Confirm the entered file name is correct and click on the [OK] button.
(8) Click on the [OK] button in the [Program Downloader] dialog box.
The [Open] dialog box then appears.
(rundial)
(run)
(programdown)
3-4 SC3500 (Version 1.0)

(9) Select "rincsram.rin" from the file name list in this dialog box. In "rincsram.rin", the upgraded
firmware program is contained.
(If this file name isn't displayed in the file name list, select "All Files(*.*)" from the [List files of
type] box in this dialog box.)
(10)Confirm "riscram.rin" is displayed in the [File name] box and click on the [OK] button in this
dialog box.
The [Editor] dialog box then appears.
(open)
(11)Select the port to which the SC3500 is connected, normally "LPT1", and click on the [OK]
button in this dialog box.
The message box "Downloading" appears while the READY/DATA indicator (green) on the
front panel of the SC3500 is flashing.
(Minieditor)
(Editor)
(12) When it is confirmed the firmware program has been downloaded successfully into the
SC3500, the READY/DATA indiactor stop flashing and the PAGE STANDBY indicator starts
flashing, while the [Mini Editor] dialog box appears, informing the program has been
successfully downloaded.
(13) Click on the [OK] button in this dialog box. Turn off the SC3500 and then remove the floppy
disk from the floppy disk drive on the personal computer.
[ NOTE ]
3-5 SC3500 (Version 1.0)

3. Upgrading on MS-DOS
(2) Turn on the SC3500, pressing down the STOP button and the FUNCTION button on the
front panel together, and keep them pressed down until all 3 indicators on the front panel are
(3) Turn on the personal computer.
(4) Insert the floppy disk which contains an upgraded firmware program into the floppy disk
drive on the personal computer.
(5) Change the current directory to the root directory of the floppy disk drive.
Ex. If the root directory of the floppy disk drive is the "A" drive;
1. Enter "A:" and Press the Enter key.
2. Enter "CD \" and Press the Enter key.
(6) Enter "SC3KU" and press the Enter key.
The following message is then displayed.
<<<<<< SC3000 / Program Transmission >>>>>> [ Ver. 1.00 ]

File Name = RINCSRAM. RIN
READY? ( [ 0 ] : START, 1 : JOB END ) =
In "RINCSRAM. RIN", the upgraded firmware program is contained.

(7) Enter "0" and press the Enter key.
The upgraded firmware program then starts to be downloaded, while the displayed value of
"Byte Count" keeps increasing and the READY/DATA indicator on the front panel of the
SC3500 is flashing.
To interrupt this downloading operation, enter "1" and press Enter key.
(8) When it is confirmed the firmware program has been downloaded successfully into the
SC3500, the READY/DATA indiactor stops flashing and the PAGE STANDBY indicator starts
flashing, while the message "Completed ..... hit RETURN/ENTER key!" appears at the
bottom of the screen.
Press the Enter key. The following message then appears again.
<<<<<< SC3000 / Program Transmission >>>>>> [ Ver. 1.00 ]

File Name = RINCSRAM. RIN
READY? ( [ 0 ] : START, 1 : JOB END ) =
(9) Enter "1" and press the Enter key.

Turn off the SC3500 and then remove the floppy disk from the floppy disk drive on the
personal computer.
[ NOTE ]
3-6 SC3500 (Version 1.0)
CONTENTS
1. Error Indicator on Front Panel ................................................................. 4-1

2. Operation Troubles ................................................................................... 4-2
3. Hardware Troubleshooting Flowchart .................................................... 4-5

1. ERROR INDICATOR ON FRONT PANEL
1. Error Indicator on Front Panel
1. If an error or a user's maintenance request

("Replace Master Roll" or "Empty Disposal Box"
message) occurs in the Risograph, interrupting
its operation, the ERROR indicator on the front
panel is illuminated.
(sc35front)
2. When the Risograph becomes ready for

operation, the PAGE STANDBY indicator starts
flashing, indicating the Risograph is waiting to
be restarted.
There are several ways available for restarting
the Risograph, as described below, according to
the interrupted operation status. (sc35front)
- When an error occurred during printing

process;
> Press the START button (or the I/F key on the
Risograph) to keep on printing the current
page.
> Press the STOP button to proceed to make a
master for the following page without printing
the remaining copies of the current page.
(sc35front)
- When an error occurred during master-making process;

> Press the START button (or the I/F key on the Risograph) to remake a master for the current
page.
> Press the STOP button to proceed to make a master for the following page without printing the
current page.
- When a user's maintenance request message, i.e. "Replace Master Roll" or "Empty
Disposal Box", was displayed on the control panel of the Risograph after master-making
process;
> Specify the number of copies required for the current page with numeric keys on the control
panel of the Risograph and press the Start key on the Risograph to keep on printing the
current page.
> Press the START button (or the I/F key on the Risograph) to remake a master for the current
page.
> Press the STOP button to proceed to make a master for the following page without printing the
current page.
3. The ERROR indicator on the front panel flashes in the following cases;
> The Risograph is not powered on.
> The SCII cable is not securely connected between the SC3500 and the Risograph.
> Another person is using the Risograph off-line.
4-1 SC3500 (Version 1.0)

2. OPERATION TROUBLES
2. Operation Troubles
1. The READY/DATA indicator doesn't flash even after the print job finishes in the application
software.
CAUSE The SC3500 cannot receive print data from a personal computer.
1) The printer cable is not securely connected between the SC3500 and the personal
computer.
2) The personal computer's system is not set up for the SC3500, e.g. the [RISO
SC3500] printer driver is not selected for the print job in question.
3) The page memory of the SC3500 is filled with the preceding print data and has no
space for the print data in question.
Wait until the print data filling the page memory is output from the SC3500 to
the Risograph.
2. The READY/DATA indicator keeps on flashing slowly without any printer's operation even
after the print job finishes in the application software.
CAUSE The SC3500 cannot output the print data received from a personal computer to the
Risograph while the latter is ready to receive it from the former.
1) The printer cable or LocalTalk cable was removed just after a print job started in the
application software. [Printing] is displayed in the Print Manager or "Print queue"
dialog box in this case.
Connect the printer cable or LocalTalk cable and cancel the current print job in
the Print Manager or "Print queue" dialog box. Then turn off the SC3500.
2) The print job was suspended by the personal computer's system. [Pause] or [Hold]
is displayed as printer status in the Print Manager or "Print queue" dialog box.
Select the file name in question and click on the [Restart] button in the Print
Manager or the [Resume] button in the "Print queue" dialog box to resume the
suspended print job.
3) The print job may have been canceled on the way in the application software on the
personal computer.
Turn off the SC3500.
4) The printer settings (paper size, print orientation, printer driver, etc.) in the
application software don't match those in the SC3500 printer driver, i.e. the
[RISO SC3000 Setup] dialog box. < only on the Windows 3.1 platform >
Change the printer settings in the application software to make them identical
with those in the printer driver or vice versa, and repeat the print job in question
from the application software.
3. A print job has been suspended and the PAGE STANDBY indicator is flashing.
CAUSE A "Pause" command was recognized in the SC3500 during the print job and the
SC3500 is requesting an instruction on what to do next.
Press one of the following buttons to resume operation according to the suspended
condition : START button (or I/F key on the Risograph), STOP button or FUNCTION
button.
4. Page image is not centered or is clipped at an edge.

CAUSE The print condition settings are not correct.
1) The paper size setting in the application software or the [Page Setup] dialog box is
not identical with the actual paper size on the Risograph.
2) The paper feed direction setting in the [Options] or [Page Setup] dialog box doesn't
match the actual one on the Risograph.
4-2 SC3500 (Version 1.0)

CAUSE The print area specified in the application software is beyond the maximum print area
of the Risograph.
>Increase the border margins in the application software to contain the page image
within the printable area of the Risograph.
CAUSE There is something wrong with the Print drum in the Risograph.
5. A custom paper size registered in the [Paper Sizes Registration] or [SC3500 Paper Editor]
dialog box doesn't appear in the [Standard Paper Size] list in the [RISO SC3500 Setup]
dialog box or in the pop-up list of the [Paper Type] field in the [Page Setup] dialog box.
CAUSE The [Paper Sizes Registration] dialog box wasn't closed by clicking on the [OK] button,
or the [SAVE] button was not selected in the [SC3500 Paper Editor] dialog box before
clicking on the [Exit] button
6. Master-making process is repeated for each copy of the idetical page when printing a
single page file.
CAUSE The [Collate Copies] check box is
checked in the [Print] dialog box in the
application software.
If the [Collate Copies] check box is
checked, print data is sent to the
SC3500 every time the corresponding
(pmpr)
page is printed on the Risograph,
leading the Risograph to make a master
in the same times as a specified
number of copies.
(Worddpri)
7. A master is made for the following page just after it is made for the current one when
printing a multi-page file.
CAUSE The [Collate Copies] check box is checked in the [Print] dialog box in the application
software.
If the [Collate Copies] check box is checked, the following page data is not kept in the
page memory of the SC3500 until the specified number of copies are printed for the
current page but is output to the Risograph, requesting a new master for it,
immediately after a master is made for the current one.
4-3 SC3500 (Version 1.0)

8. Certain files cannot be printed or some fonts in certain files cannot be printed properly.
CAUSE The [RISO SC3500 RisoRinc] printer driver was
not selected as "Default Printer" in the application
software whencreating or printing the files.
Some application softwares create files according
to the type of the printer to be used in printing
them. If a different printer driver is selected,
therefore, strange printer codes are sent to the
SC3500, which prevents the files from being (pmpr)
printed or some fonts from being downloaded to it.
(Worddpri)
CAUSE A page data of the preceding print job remains in the page memory of the SC3500
because it has been canceled before completed.
In this case, the READY/DATA indicator on the front panel is flashing slowly.
Turn off the power on the SC3500 to clear the remaining page data and then turn it
again.
9. The typefaces of some characters in a file printed through the SC3500 are not the same as
when it is printed on another brand of printer.
CAUSE The file in question is set to use printer's fonts when being printed.
If the "Use printer's fonts" check box is checked and the printer in use has resident
fonts, character codes are output to the printer, in place of bit map data, to use the
fonts installed in the printer itself when printing the corresponding file. If the printer has
no font installed, like SC3500, in this case, however, the bit map data of the fonts
created inside a personal computer is output regardless of selection of the "Use
printer's fonts" option.
If the typefaces of the resident fonts are not the same as those created inside the
personal computer, therefore, an identical file are printed differently between on the
SC3500 and on a printer with resident fonts.
4-4 SC3500 (Version 1.0)

3. HARDWARE TROUBLESHOOTING FLOWCHART
3. Hardware Troubleshooting Flowchart

1. The SC3500 doesn't operate.
Are the indicators on the front YES
Go to the flowchart 2 below.
panel illuminated?
NO
Is the power cord connected NO Connect the power cord
securely? securely.
YES
Is the cooling fan operating? NO Turn off the power switch, remove the Upper
(Check the wind sound) case and turn on the power switch again.
YES
Replace the Main PCB. 5V power is supplied at the
fan connector. YES
NO
Replace the cooling
fan.
Is the connector between Main NO
PCB & Power Supply PCB Connect the connector
securely connected? securely.
YES
Replaced the Power Supply

PCB.
2. Normal images are not reproduced on printed copies.
Is the result of "Test print" NO Check the SCII cable and its
good? connection.
YES
Is the printer cable between NO
the personal computer and Replaced the printer cable.
the SC3500 good?
YES
Are normal images available NO
Check the personal computer.
on another printer?
YES
Check the printer driver and/or
reinstall the latest printer driver.
Are normal images available NO Replaced the Main PCB or

on printed copies through the
SC3500 unit.
SC3500?
4-5 SC3500 (Version 1.0)

CHAPTER 5:APPENDIX
CONTENTS
1. Description of LED Display 5-1

2. Description of Panel Button 5-2
3. Inside Constraction 5-3
4. Theory of Data Processing 5-4
5. SC3500 Main PCB 5-5
6. How to Remove the Main PCB 5-6
7. Parts List 5-7
8. Test Print 5-8
9. Technical Support 5-9

CHAPTER 5:APPENDIX
1.DESCRIPTION OF LED DISPLAY
1. Description of LED Display

These three LEDs indicates the current status of SC3500 and Risograph.
ERROR : This LED indicates error on the Risograph.
READY/DATA : This LED indicates the data receiving condition from the
computer.
PAGE STANDBY : This LED indicates the completion of 1 page data processing.
Also this LED indicates that the unit is in stand by mode waiting
for the next command.
ERROR READY/DATA PAGE STANDBY

LED
STATUS (Orange) (Green) (Yellow)
Right after the Power turned ON ON ON ON

Ready for operation
OFF ON OFF
(Waiting for the data)
Data processing in prgress Flashing
OFF OFF
(Receiving the data) (Fast)
Data processing in progress Flashing

OFF (Slow) OFF
(No data receiving)
Page data completed ON
No error on Risograph OFF
An error on Risograph
ON
(Jam error, Service call, etc.)
An error on Risograph
Flashing
(No power, Time limit over error)
Waiting for next operation
OFF Flashing
command
: Depends on each conditions
Orange Green Yellow
(sc35front)
5-1
CHAPTER 5:APPENDIX
2.DESCRIPTION OF PANEL BUTTON
2. Description of Panel Button

Use 3 buttons to operate the SC3500 and Risograph.
STOP BUTTON : Pressed to stop the print job or to start the Master-making of the
next page.
START BUTTON : Pressed to start the print job or to continue a suspended job.
FUNCTION BUTTON : Pressed to redo the Master-making of the current page.
BUTTON FUNCTION
STOP Button START Button FUNCTION Button
STATUS +STOP Buttons
Power turned ON with Executes a Test Print Enters in to
the button pressed program transfer
mode
During the Idle condition Indicates a binary Indicates the binary Push after release.
number of the number of the page Lights off all LED's on
allocated page memory size(MB) the Main PCB
quantity by the on the Main PCB
selected paper size LED. (*2)
on the Main PCB
LED (*1)
Stand by mode after first Starts Master-making Starts the printing Re-starts the Master-
print when Auto Print off of the next page (*3) making of the current
mode page
During Master-making If the Auto Print is
active, the Risograph
stops after the
completion of the
Master-making and
goes into stand by
mode.
(Ref. #1 below)
During Printing Stops the printing
and goes into stand
by mode
(Ref.#2 below)
Stand by mode after the Starts Master-making Starts the printing Re-starts the Master-
Risograph stops during of the next page (*3) making of the current
the Master-making (#1) page
Stand by mode after the Starts Master-making Re-starts the printing
Risograph stops during of the next page (*3)
the printing (#2)
Stand by mode after the Starts Master-making Re-starts the Master-
error during the Master- of the next page making of the current
making page
Stand by mode after the Starts Master-making Re-starts the printing
error during the printing of the next page (*3)
(*1) : SC3500 has 8MB page memory installed as standard and will be able to process one A3 size page(600dpi) data.
(*2) : 8MB Standard, Maximum 40MB page memory with 32MB expansion RAM.
(*3) : Same as pressing I/F button on the Risograph panel.

5-2
CHAPTER 5:APPENDIX
3.INSIDE CONSTRACTION
3. Inside Constraction
The input port of the SC3500 receives the data which has been sent from a Personal
Computer. Then the data is stored in the input buffer.
At the same time, the SC3500 does the command analysis of the message data.
And develops a data of 1 page share in the page memory(Bit map memory) according to a
command.
After the data development, Risograph checks whether the Master-making is in a possible
state by the two way communication of the Risograph Video I/F port. SC3500 then outputs
bit map data, and starts the Master-making on the Risograph.
SC3500
Personal Input Port
Computer (PIO)
(PC) CPU OTHERS
Driver
(P/S CONV.)
Input Buffer Page Memory
Personal Memory (DRAM)
Input Port
Computer (SRAM)
(SIO)
(Macintosh) Memory Risograph Video
Expansion I/F port
(SIMM) (SIO)
Risograph
PIO : Parallel Input/Output

SIO : Serial Input/Output
SRAM : Static Ram
DRAM : Dynamic Random Access Memory
SIMM : Single In-Line Memory Module
P/S CONV. : Parallel/Serial Converter

5-3
CHAPTER 5:APPENDIX
4.THEORY OF DATA PROCESSING
4. Theory of Data Processing

The SC3500 is equiped standard with a 8MB RAM as a Page data memory, which can be
expanded to maximum 40MB.
8MB RAM will be able to process one A3 size page (600dpi).
297mm
11.7inch
3mm 3mm
margin margin
5mm
margin
1234567890123456789
1234567890123456789
1234567890123456789 A full A3 size 600dpi image equals to 67,068,000 dots(bit).
1234567890123456789
1234567890123456789
1234567890123456789
1234567890123456789
1234567890123456789 Which is equal to
1234567890123456789
1234567890123456789 (11.5inch X 600dpi) X (16.2inch X 600dpi) = 67,068,000
1234567890123456789
A3
1234567890123456789
1234567890123456789
1234567890123456789
1234567890123456789
1234567890123456789
420mm
16.5inch
[No count for the area of margin]
Since
1234567890123456789
1234567890123456789
1234567890123456789 8 bit = 1 byte,
1234567890123456789
1234567890123456789
1234567890123456789
1234567890123456789 67,068,000 bit / 8 / 1,024= 8,187kbyte / 1,024 = 7.99MB
3mm
margin
If A4 (600dpi) is selected as the paper size, the A4 (600dpi) size area is half that of the A3 (600dpi)
size, so two A4 (600dpi) pages can be processed in one operation.
Which means, "Two allocated pages".
If A5 (600dpi) is selected as the paper size, the allocate pages are four.
The page memory data is processed within SC3500 when the data is first sent to SC3500 from the
Print Manager of the Computer.
(The paper size information is the first data on the data transmitted, the allocated page quantity is
the first item to be processed.)
The Master-making on the Risograph starts when the data processing for one page is completed.
At the same time, the data processing of the second page will start if the allocated page quantity is
two or more.
If the allocated page quantity is one, the data processing of the second page will not start until the
Master-making is completed and the printing starts and the page memory is cleared.
Therefore, the smaller the paper size, or larger the memory(RAM) size, the faster the data transfer
is from the computer to SC3500, and will be an advantage if the page data file is in several pages.
Since SC3500 does not start processing the next file until the Master-making and printing of the
present file is completed, even though a print command is given for two or more files and the first
file is not using the full allocated page memory.

5-4
CHAPTER 5:APPENDIX
5.SC3500 Main PCB
5. SC3500 Main PCB

PCB OVERVIEW
0
1
2
3
4
5
6
7
LED U38
JP1
U22 CN8 SERIAL PORT
U33 (for Macintosh)
LTC1323
U21 U39 U40 U32
U28 U31
STOP CN1 AM85C30
SW1
SW
U29 U3 PARALLEL PORT
TE6135E
U16
U23 U18
U17
MBF29F200T
EPM7032 (for IBM compatible)
START
SW2
SW U41 U19
U12 U36
U5
U9
FUNCTION MBF29F200B U41 U37
SW4 U30 U20
SW U13
U4 U24
ORANGE ERROR U8
MBF29F200B
LED U14 U26
U1
AM29202 RISOGRAPH
OSC1
GREEN READY/ U15 U6 U7 VIDEO I/F
LED DATA OSC2
U25
YELLOW PAGE/ U35 U43 U27

LED STANDBY CN7
FROM
POWER
SUPPLY PCB
1 4
Bk Bk Rd Rd
GND +5V
FUNCTION OF MAIN COMPONENTS

Circuit ID No. Part Name Function
U1 AM29202 32bitRISC CPU Central Processing Unit
U3 MBF29F200 ROM(Flash) Storing Program
U4,U5 MBF29F200 ROM(Flash) Storing program and Setting for default mode
U6,U7,U8,U9 N341024SJ RAM(SRAM) Working Memory
U12,U13,U14,U15 M417800 RAM(DRAM) Frame Memory
U31 AM85C30 SI02 MAC (Serial/LocalTalk)
U17 TE6135E PI01 IEEE 1284 Bi-Centronics compatible
U21 74HCT273 For Panel LED's
U22 74HCT273 For Version indicator LED's
U38 LS19 For Panel SW's
CN1 for SIMM A Slot for RAM expansion(32MB)

5-5
CHAPTER 5:APPENDIX
6.How to Remove the Main PCB
6. How to remove the Main PCB

A. Remove Upper Case
A-1. Remove two screws on the rear panel.
E
E
A A
A-2. Push off the Upper Case by a little aback, and take it off while lifting it aloft.
B. Disconnect the Connector of the Wire-Harness;Main-Power

C. Disconnect the Connector of the Cooling Fan.
D. Remove two screws located on the front side of the Main PCB.
D D
Panel Front Cover
Main PCB Top View
E. Remove two screws located on the Back Plate.

F. Pull the Main PCB from the unit.
Please pay attention not to damage components on the PCB during this procedure.

5-6
CHAPTER 5:APPENDIX
7.Parts List
7. SC3500 Parts List

2
17 9
13 14
8
11
7
15 6 1
5
16
10
(sc35partlist)
12 16
4
Fig. Part No. Part Name SC3000

Compatibility
1 101-55000-002 1 SCII Cable(Video Cable); 10m Yes
2 488-00014-100 1 Power Cord;US Yes
2 488-00015-106 1 Power Cord;EU Yes
3 101-51014-009 1 Main PCB;SC3500 New for SC3500
4 101-55010-008 1 Power Switch w/Wire-Harness Yes
5 101-55011-101 1 Inlet Terminal w/Wire-Harnwss Yes
6 101-55005-101 1 Wire-Harness;Main-Power Yes
7 101-55006-108 1 Cooling Fan Yes
8 101-18001-104 1 Chassis Yes
9 101-18002-003 1 Back Plate Yes
10 101-18003-107 1 Lower Case Yes
11 101-18004-006 1 Upper Case Yes
12 101-18016-004 1 Panel Front Cover; SC3500 New for SC3500
13 101-18008-109 1 Bracket;Cooling Fan Yes
14 101-18009-008 1 Blind Plate Yes
15 101-51001-004 1 Power Supply PCB;SC3000 Yes
16 101-18010-006 4 Rubber Foot Yes
17 101-80043-000 1 SC3500 Printer Driver;Win3.1(V.2.00) New for SC3500
17 101-80044-006 1 SC3500 Printer Driver;Win95(V.2.00) New for SC3500
17 101-80045-002 1 SC3500 Printer Driver;WinNT4.0(V.2.00) New for SC3500
17 101-80046-009 1 SC3500 Printer Driver;Mac QD (V2.00) New for SC3500
101-51015-005 32MB SIMM RAM (*)New for SC3500
(*)- 32MB SIMM RAM can be used only for SC3500, can not use for SC3000.

5-7
CHAPTER 5:APPENDIX
8.Test Print
8. Test Print
The SC3500 then forwards the internally equipped image data to Risograph directly, and
does the Master-making and Printing.
When an error occurs, we can judge from this Test Print whether or not the Risograph is
in a normal condition.
If the test prints come out correctly, the Risograph is in a good condition.
The Test Print image is in A4 size (400x400dpi resolution).
Procedures for the Test Print

1) Confirm the connection between the SC3500 and Risograph, and then turn ON the
Risograph.
2) Pressing the "START" key of the SC3500, turn ON the power of the SC3500, and keep the
"START" key pressed until the Orange and Yellow LEDs goes off.
3) The Green LED lights up while the Test Print image data within the SC3500 is being
processed.
4) The Yellow LED lights up when the Test Print data processing is completed. The Risograph
starts the Master-making, followed by a proof print and the first print.
(sc35testprint)
Resolutin setting: 400x400dpi

Important Notice:
>A model name SC3500 not shown on the Test Print.
It shows SC3000 series instead.
>The Test Page prints differently (Shift image, Different size of image) if you select
different resolution settings such as 300x300dpi, 300x400dpi, 600x600dpi.
>The Test Print image may change without notice.

5-8
CHAPTER 5:APPENDIX
9.TECHNICAL SUPPORT
9. Technical Support
Be sure to fill and send this format when you need a technical support from us.
Please mark which

PC customer using
Please mark which

port customer using
Please mark which

Risograph option
customer connecting
Please put detailed informations

such as;
*Step by step customer operations

*Application software name and
version(Language)
*What did customer try to print
(TIFF file,Text file, etc.)
*Customer's computer system(in
figure)
*Etc.
(sctechsupport)

5-9
Technical Support Request Sheet(SC series)
Date Reference No.
Name of Company Person Name
SC series Computer Interface
Model Name Firmware Version
Serial Number Printer Driver Version
RAM size installed
Risograph
Model Name Serial Number
System Rom Version Panel Rom Version
Total Counter Master Counter
Computer System
Hardware
IBM-PC Macintosh Others
Model Name
CPU HDD RAM
Software
Operating System
Application Software
Font/size/style selected
Interface port
Parallel port Serial port Network/Others
Others
Option connect with Risograph
Sorter SF3000 Key Card Counter Others
Description of Trouble(in detail)
Print samples Yes . No pages. enclosed

RISO KAGAKU CORPORATION

SC3500 English Tech

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SC3500

Copyright : 1998 Riso Kagaku Corporation

RISO INTERNATIONAL GROUP

If assistance is required, please contact one of the following:

[ RISO Kagaku Corp.]

[ RISO EUROPE Ltd.]

REFERENCE ADDRESSES FOR

A RISO, INC. Technical Support Operations

B RISO,INC. REPAIR DEPT. Repairs and Warranty

Important Safety Precautions

1. Always disconnect electrical supply before placing hands in the

II. Protection of the machine:

2. Always connect electrical connectors firmly.

I. To avoid electrical failure:

II. Protection of the electrical components:

- Discharge yourself to ground by touching an earthed part of the machine or

Every non-earthed or non-conductive object can carry a static charge, including

CHAPTER 2: HARDWARE INSTALLATION

CHAPTER 3: FIRMWARE PROGRAM

CHAPTER 4: TROUBLESHOOTING TIPS

SC3500 (Version 1.0)

SC3500 (Version 1.0)

SC3500 Interface Specifications

(No link file)

NOTE : Timing and other details are not published.

1-1 SC3500 (Version 1.0)

B. Host (PARALLEL) connector

- Interface signals(Centronics interface specifications)

1-2 SC3500 (Version 1.0)

ACK/ (No link file)

When data is received;

T setup T hold (No link file)

Peripheral Connected to the +5V source within the

(No link file)

nStrobe +5V -Schmidt buffer LS14 or equivalent

(No link file)

1-3 SC3500 (Version 1.0)

Above specifications may change without notice

(*1) System 7.1 or 7.x only (No System 8 supported)

1-4 SC3500 (Version 1.0)

3. Applicable Risograph Model

Risograph Rom version

RC4000 Not Compatible

RA4050 Compatible RA49/V2.00 Interface kit III or IIIS must be in-

GR1700 Compatible RL/V1.00 Interface kit III or IIIS must be in-

TR1510 Compatible SS/V1.00 Option PCB must be installed.

1-5 SC3500 (Version 1.0)

SC3500 (Version 1.0)

2. Computer System Requirements

3. Risograph System Requirements

4. Preparing the Risograph

5. Preparing the SC3500

Attachment position when installed laid down

Attachment position when installed upright

2-2 SC3500 (Version 1.0)

- Expanding Memory Volume

1. Turn off the power on the SC3500 and then

2. Ground yourself and remove the Upper body

3. Install the optional SIMM (32MB) into CN1 socket

Front Panel side

of the socket snap into place around the SIMM and

SIMM (Back side view)

2-3 SC3500 (Version 1.0)