Professional Documents
Culture Documents
SC7500 English Tech
SC7500 English Tech
Technical Manual
Version 2.0
This manual provides Technical Service information for the RISO SC7500 Computer Interface.
You are advised to use this together with the SC7500 User Manual and Administrator Manual.
You are advised to keep this information up to date by referencing Technical Bulletins and
other technical support materials.
This manual is published as a reference guide for use by RISO Group (RISO Kagaku Corp./
RISO Inc/RISO Europe Ltd) certified Technical representatives experienced in the repair and
service of RISO products.
This manual also provides procedures for removing and installing major components. Following
these procedures will minimize machine malfunctions. This information and format will also
increase technical representatives' awareness and experience regarding repairs necessary to
ensure end-user satisfaction.
RISO INC.
Technical Support Center
310 Andover Street
Danvers MA 01923
Technical Hotline Tel: 800-578-7476 (Emergency Technical Assistance only)
NOTE: Before attempting to correct machine malfunctions, study the Technical Manual and
make sure all questions and/or concerns have been satisfied. Do not attempt to
service the SC7500 unless you have received training from an authorised RISO
representative.
WARNING
i) To avoid injuries:
Make sure the power to the machine is turned OFF before plugging or unplugging the
electrical connectors, or when connecting a meter.
Check the rear panel of the SC7500 unit for the correct power setting - 100 V or 230 V.
Set the switch to the correct voltage before connecting to power.
The connectors must be connected firmly together and on to the PCBs. Press on the
ends of the connectors and then in the middle to ensure a firm fit.
The electrical components may be damaged due to short circuits caused by a loose
connector.
General Precautions
Whenever handling PCBs or any electronic device or circuit, you should take precautions to
avoid static damage. If you do not take precautions, static damage will occur. This may mean
instant failure of components or a reduction in life of components, and future problems.
Every non-earthed or non-conductive object can carry a static charge, including yourself.
Just walking across a carpet can give you a charge of 15,000 volts or more. Therefore it is
important you observe electrostatic precautions.
CONTENTS
SECTION 2 INSTALLATION
SECTION 6 TROUBLESHOOTING
1. Isolating Fault Area ........................................................... 6-1
2. Audio Error Signals ........................................................... 6-5
APPENDICES APPENDIX 1
1. Minimum System Requirements .................................................. 1
APPENDIX 2
1. Location after installation WIN95 ................................................. 2
2. Location after installation WIN3.1X .............................................. 3
3. Location after installation DOS ..................................................... 3
4. Location after installation Macintosh ............................................ 4
APPENDIX 3
1. PPD File Names ........................................................................... 5
2. PPD Naming Scheme Macintosh ................................................. 5
3. PDF File Names ........................................................................... 6
4. Printer Drivers Version.................................................................. 6
APPENDIX 4
SC7500 Circuit Diagram .................................................................. 7
APPENDIX 5
Jump Settings for SC7000/SC7500 Hardware ........................................... 8
APPENDIX 6
SC7500 Parts List ............................................................................. 10
SECTION 1 Specifications
1-1
1. SPECIFICATIONS
SPECIFICATIONS
COMPATIBILITY
• Host Compatibility Macintosh compatible, IBM compatible1.
• Operating Systems Mac OS 7 (7.1 or above / QuickDraw), DOS, Windows 3.1, Windows95,
WindowsNT 4.0.
• Interface Ports Serial (DB9 plug), Parallel (DB25 receptacle), Ethernet (RJ45, BNC,
AUI), and SCSI II for scanning (DB50 high density receptacle) Adaptec2
or Mac SCSI for scanning.
• Protocol RS 232C, IEEE 1284 (compatibility bidirectional modes), EtherTalk phase
II support, TCP/IP (LPR protocol), and SCSI II (SCSI for scanning only).
• Autoswitching Printing port and protocol.
• Printer Languages Adobe PostScript Level 2, HP PCL 5 and HP PCL 5e.
• Language Autoswitching Yes.
• Resource saving Yes.
• Printer Emulation HP LaserJet 4V/III
• Resident Fonts 35 Adobe PostScript Latin, 50 Agfa PCL Latin scaleable, 7 Agfa PCL
Latin Bitmap, 2 Adobe PostScript Kanji (SC7500J only)
HARDWARE:
• Processor speed AMD K5, Pentium equivalent 100 MHz
• RAM 16 MB standard and two free slots. (possible maximum 128 MB).
• Hard Disk 850 MB3 disk capacity. Minimum 350 MB available for user.
• Interface Unit Type Box.
• Dimensions 171 mm x 425 mm x 356 mm (WxDxH)
• Power Requirements 100 - 120V / 200 - 240V (manually switchable), AC 4/2.5A 50/60 Hz.
• Operating temperature 5ºC - 40ºC
• Storage temperature -20ºC - 60ºC
• Humidity Operation: 40% RH to 70% RH non-condensing
Storage: 20% RH to 90% RH non-condensing
• Weight Unit 9.2 kg (shipping 11 kg)
• Controls One multi-function reset key and a power switch.
• LEDS RISOGRAPH connection status, SC7500 power, SC7500 status
(three colour multi-functional LED).
OUTPUT
• Resolution 400 x 400 and 600 x 600 dpi (automatically detected from connection to
RISOGRAPH during switch on)
• Printing Paper Size Same as RISOGRAPH connected.
• Printing Image Area Same as RISOGRAPH drum (checked during switch on) Margins;
Lead edge 5 mm, side 3 mm, tail 2 mm, approximately.
• Scanning Paper Size Same as RISOGRAPH connected
4
• Scanning Image Area A3 maximum width. Tabloid maximum length
• Scanning file formats TIFF for scanning to disk (DOS and Windows only), plus TWAIN
compatible for scanning to application software (Windows and Mac only).
1-2
1. SPECIFICATIONS
5
SUPPLIED SOFTWARE
• Macintosh Installer program, PS Printer driver version 8.3.1, Screen fonts, PPDs,
Twain compatible scan driver, Utility software.
• WIN 3.1 and WIN95 Setup file, Adobe PS Printer installer, PS Printer Driver (version 4.1.1
for WIN95, version 3.0.1 for WIN3.1), PPDs, PCL Driver, Utility
software, Uninstall file. Scan utility, Twain compatible scan driver.
• WIN NT 4.0 As for WIN95 except WindowsNT 4.0 standard PS driver used with
supplied INF file.
Copy count, Speed, Density, Auto Print , Sorter, Confidential, (photo, line and duo mode for scanning,
scan density).
On screen messaging6, Font Downloading, Pause before master (to allow operation of RISOGRAPH
in multi-pass jobs), odd, even and all pages print, rotate 180º ( to reverse lead and trail edges) Choice
of Error recovery modes, Choice of Screening techniques, multiple proof pages, stored custom defaults,
software and hardware diagnostics, drum size matching7, automatic detection of drum size and resolution
at start-up, and colour.
Scan preview, choice of selectable scan region, invert image, TWAIN compatible, multiple page scan.
APPROVALS
Notes:
1 other platforms may work (any with correct port and driver), however RISO do not guarantee support as some
features will not be available.
2 RISO recommends Adaptec cards 1542P, 1542CF, or 2940, or Mac SCSI.
3 RISO may increase the size of the hard disk without notice.
4 A RISOGRAPH not capable of A3 printing has the maximum scan area reduced by 24 mm on the left hand edge.
5 supplied on CD ROM
6 available where hardware, printer driver and OS support bidirectional communication.
7 PPD feature
1-3
SECTION 2 Installation
Contents
1. Unpacking .................................................................................................... 1
INSTALLATION
1. UNPACKING
The SC7500 Package
A. SC7500 Carton
A B. SC7500
C. Parallel Cable
B
D. SCII Cable
E. Accessories Boxes
F. Power Cable
D G. CD
H. Technical Administrators and
C User Manual
E I. Licence and declaration of
conformity (not shown)
E F
Note: The items required for
installation of the RISOGRAPH
G must be arranged separately -
H See the next section
Important Note
b) Switch on and check LEDS, then switch off and proceed as below.
2-2
2. INSTALLATION
3. The RISOGRAPH
a) RISOGRAPH Installation
In addition, if not already fitted an I/F PCB must be installed to allow connection to the
SC7500 using the SCII cable. The I/F PCB will be ordered as a separate part depending
on the RISOGRAPH. Check the latest information.
Instructions for the installation of the I/F PCB are included in the kit.
Check information on EPROM compatibility and replace the EPROM if necessary (check
the latest Technical Bulletin).
2-3
2. INSTALLATION
i) Connect the SC7500 to the RISOGRAPH using the SCII cable provided
○ ○
○ ○ ○
○
RISOGRAPH
○ ○ ○ ○ ○ ○ ○
SC7500
SCII Cable
iii) Switch on the SC7500 and when the start beep is heard hold the reset key for ~10
secs until the upper RED LED flashes RED
v) After the test page all LEDs on the SC7500 should be green.
Note: If the test page is not printed refer to the troubleshooting section.
2-4
2. INSTALLATION
The cables required depend on the computer system. The chart below acts as a guide.
A D D I T I O N A L I T E MS R E Q U I R E D
Apple Mac
Printing
√
Apple Mac
Scanning
√
IBM Scanning √ √
The software to be installed depends on the operating system used. Please refer to the
Technical Administrator’s Manual for details. The supplied software is detailed in the
table below.
SOFTWARE SUPPLIED
Macintosh system 7
S C 7500 S C 7500 S C 7500
(7.1and above)
HP LaserJet Adobe PS Use PS S ca n
III or Driver Driver multiple
Comments
4V Emulation Supplied by TIFF files to
OS d i sk
Always switch off any equipment before connecting or disconnecting any cables.
3. Switch on computer (in case of a network check with the network administrator)
2-6
2. INSTALLATION
2-7
SECTION 3 System Overview
Contents
SYSTEM OVERVIEW
1. CONNECTION OVERVIEW
A B A RISOGRAPH
B I/F PCB Kit
C SCII Cable
D SC7500
E Printer Cable
F SCSI Cable
G Ethernet Cable
H Computer Software on CD for
Printing and Scanning
D E
G
C F
SC7500
à F2
à
á
H
A RISOGRAPH
The correct I/F PCB kit must be used for the RISOGRAPH model. When the kit is installed
there is an external connector at the rear of the RISOGRAPH for connection to the
SC7500.
C SC II Cable (Supplied)
This special cable carries print data to the RISOGRAPH, scan data to the SC7500, print
and scan commands to the RISOGRAPH and RISOGRAPH status information to the
SC7500.
D SC7500 (supplied)
3-2
3. SYSTEM OVERVIEW
The Parallel cable supplied is a D25 m-m 1:1 IEEE 1284 twisted cable for connection of
the SC7500 to a standard PC printer port. This is an IEEE 1284 compliant cable. Parallel
connection is recommended when using a single PC.
A Serial cable can also be used to print or send instructions to the SC7500. The Serial
cable is not supplied but should have a 9 pin D type socket at the SC7500 end. For more
information on connecting to a PC see the Technical Administration Manual.
Both the Parallel and Serial connection will allow bidirectional communication if supported
by the PC and the operating system.
Necessary for scanning. Transfers scan commands to the SC7500 and scan data and
status to the computer. Connected to the SC7500 via 50 pin high density connector.
The SCSI cable from the SC7500 SCSI port should be connected to a SCSI port on the
computer which will be used for scanning.
In the case of Macintosh a SCSI port is supplied with the Macintosh as standard. In the
case of a non Macintosh PC more usually a SCSI card must be installed (not supplied),
along with an ASPI driver (software normally supplied with the card). For more information
on the requirements of the SCSI connection see the Technical Administrators Manual.
3-3
3. SYSTEM OVERVIEW
Printer Drivers (supplied - see below) are required for printing and should be installed on
each computer that will be used for printing. Utility software should be installed on every
computer which is used for any of the following functions:
For more information on the use of the utility software see the Technical Administrators
Manual.
Scanning software should be installed on the computer which will be used to control and
receive scan data. Only one computer can be used for this function and it must be the one
with the SCSI connection to the SC7500. For more information on the installation of the
above software see the Technical Administrators Manual.
SOFTWARE SUPPLIED
PS & INF & TWAIN S can
Operating System PCL Driver Print Utility Comments
PPD s PPD s Driver Utility
Macintosh system 7
S C 7500 S C 7500 S C 7500
(7.1 and above)
HP LaserJet Adobe PS Use PS S ca n
III or Driver Driver multiple
Comments
4V Emulation Supplied by TIFF files to
OS d i sk
3-4
3. SYSTEM OVERVIEW
A Fan vent
B B Power output
C C Power selector
D D Power input
E Parallel input
E
F Serial input
F
G SCSI connection
H RISOGRAPH connection
G
Network/Macintosh connections
I(1) RJ45 LED
H I(2) RJ45 Port
I(1) I(3) AUI Port
I(2) I(4) BNC Port
I(3)
I(4)
A Fan Vent
There are several air venting holes around the SC7500 covers of which this is the main
outlet.
Caution: All surfaces of the SC7500 should be kept clear and space allowed for
unrestricted airflow.
B Power Output
This can be set to 230 V or 115 V. This should be checked before connecting power and
should be set to:
Caution: Check that this switch is set correctly before connecting power to the
SC7500.
3-5
3. SYSTEM OVERVIEW
D Power Input
For connection of power to the SC7500 use a connector (supplied) similar to that used for
a computer.
Caution:
♦ ensure that power connection confirms to local safety standards
♦ ensure the input power selector is correctly set before connecting (see
above)
♦ do not connect power if any of the covers are damaged or are not fixed correctly
- seek technical advice.
♦ do not connect power if the unit is wet
♦ isolate power if the unit makes abnormal noise or emits fumes or odours - seek
technical advice.
E Parallel Port
A 'D' type 25 pin plug for connection using a Parallel cable (supplied) to the LPT port
(parallel port) of the computer
F Serial Port
A 'D' type 9 pin receptacle for connection using an RS 232 Serial cable (not supplied) to
the COM port (serial port) of the computer.
A SCSI II 50 pin high density connector for connection using a SCSI cable (not supplied)
to the SCSI port of the computer for scanning. The SC7500 should be at the end of any
SCSI chain and terminator resistors are installed as standard internally in the SC7500.
For more information on the SCSI port characteristics please see the Technical
Administrators Manual.
H RISOGRAPH Connection
For connection of the SC7500 to the RISOGRAPH's Interface PCB port (supplied
separately) using the 10 m SC II cable (supplied).
3-6
3. SYSTEM OVERVIEW
I Network/Macintosh connections
1) RJ45 LED
Illuminated when a connection is made using the RJ45 connector
2) RJ45 Port
For connection using 10baseT cabling (not supplied) to an Ethernet/EtherTalk system.
3) AUI Port
For connection using 10Base5 cabling (not supplied) to an Ethernet/EtherTalk system.
4) BNC Port
For connection using 10Base2 cabling (not supplied) to an Ethernet/EtherTalk system.
A On/Off Switch
B Reset Switch
C Data/Error
D Power
E RISOGRAPH Power
B
C
D
E
A Power Switch
When the unit is switched off all incomplete jobs or fonts downloaded to RAM are lost,
but defaults and fonts downloaded to the SC7500's internal hard disk are retained.
When the unit is switched on it takes approximately 35 seconds before it is ready for use.
B Reset Switch
3-7
3. SYSTEM OVERVIEW
Used to print a test page, reset to factory defaults during startup, cancel print jobs or
restart the SC7500 when pressed during normal running. See the SC7500 User Guide
for more details of the use of the key.
C Data/Error LED
The data error LED indicates the status of the SC7500 during initialisation, processing of
jobs, during standby and in the case of errors.
The LED has three possible colours, Red, Yellow and Green, and two flashing rates.
These are combined to indicate several states.
Please see the SC7500 User Guide for a detailed list of modes for this LED.
D Power LED
This LED lights when power is supplied to the SC7500 and the unit has been switched on.
The bottom LED lights when the SC7500 receives a 5V connection to the RISOGRAPH.
This means the SCII cable between the SC7500 and the RISOGRAPH must be correctly
connected and the RISOGRAPH must be on.
3-8
3. SYSTEM OVERVIEW
3-9
SECTION 4 Description of Operation
Contents
DESCRIPTION OF OPERATION
C
A
F H
A Mother Board
B RAM and RAM Expansion Slots
I C Parallel Card
D SCSI PCB
E Output Interface PCB (OIF PCB)
J
F Ethernet PCB
G Processor and Fan
H Speaker
I Power Supply Unit (PSU)
J Hard Disk Drive (HDD)
A Mother Board
This has the same function as the Mother Board (or System Board) in a PC. However the
Mother Board is specially configured to work with the components in the SC7500. All
other components are connected via the Mother Board.
RAM chips are installed at the factory to a value of 16MB (2 x 8MB) for all SC7500
models.
Two free expansion slots are provided for extra RAM chips to be added if required.
Additional chips must be added in a pair.
4-2
4. DESCRIPTION OF OPERATION
For standard Parallel communication. Transfers parallel data between Parallel cable
and Mother Board.
D SCSI PCB
Used during scan operation. Connected via PCI slot to Mother Board. Transfers
scanning commands to Mother Board from the computer and transfers status and scan
data from Mother Board to the computer via SCSI connection.
For communication between the SC7500 and the RISOGRAPH. The OIF PCB is a
specially designed interface card for use with RISOGRAPH interface technology.
Scan data, print data commands and status are all transferred via the OIF PCB to the
Mother Board using an ISA slot.
F Ethernet PCB
Transfers TCP/IP or EtherTalk data from the Ethernet connection to the Mother Board
via the ISA slot.
The processor manages the flow and processing of all data via the Mother Board. The
processor has a dedicated cooling fan.
H Speaker
The speaker is used to sound an audio signal during initialisation while in non-print test
mode or in the case of an error. The number of pulses in the signal depends upon the
situation or error. For a list of audible codes see Section 6 Troubleshooting
Transfers the input power voltage and AC current into 12 V and 5 V DC. For use by all
of the components in the SC7500.
The hard disk is used to store the system software of the SC7500 as well as the
resident fonts and any fonts downloaded to the hard disk by the user from a computer.
4-3
4. DESCRIPTION OF OPERATION
A
B
C
D G
E
J K
L M
A Parallel PCB power connection from Power Supply (at rear of data
connection).
B Power inputs to Mother Board from Power Supply (lower connector with
orange colour cable).
C Parallel PCB data connection to Mother Board
D Serial communication connection from Serial connector to Mother Board.
E IDE connection from Mother Board to internal hard disk (connected to
primary IDE connector).
F Connection from OIF to front panel reset key and LEDs.
G ON/OFF switch connection from front panel to power supply.
H Fan power supply.
I Connection to speaker from Mother Board.
J Power supply output connection.
K Hard disk IDE connection to Mother Board.
L Power supply output connection.
M Hard disk power input connection from power supply.
4-4
4. DESCRIPTION OF OPERATION
4-5
SECTION 5 Disassembly and Re-assembly
Contents
3. RAM ............................................................................................................. 3
1. EXTERNAL COVERS
Caution i) Isolate the power supply from the SC7500 before removing
external covers to avoid the danger of shock
3
2
5-2
5. DISASSEMBLY AND RE-ASSEMBLY
2. PARALLEL PCB
5-3
5. DISASSEMBLY AND RE-ASSEMBLY
3. RAM
If exchanging memory:
5-4
SECTION 5 Disassembly and Re-assembly
Contents
3. RAM ............................................................................................................. 3
g) Use a free slot to add more memory using the procedure described in (f) above.
Note: because the cards have to be angled down to be removed and replaced it is
best to remove memory from the bottom slot up and replace from the top slot
downwards so that the slot below the one on which you are working is always free.
Important note
The allowable configuration depends on the Mother Board type. For more information
please refer to the latest technical bulletin.
Expansion options: Slots 1 and 2, and slots 3 and 4 must contain the same size
memory cards. Maximum configuration four x 32 MB.
4. SCSI PCB
5. OIF PCB
Important Note
5-6
5. DISASSEMBLY AND RE-ASSEMBLY
6. ETHERNET PCB
5-7
SECTION 5 Disassembly and Re-assembly
Contents
3. RAM ............................................................................................................. 3
7. MOTHER BOARD
b) Disconnect all the connectors from the Mother Board. Note the position and orientation
of all connectors before removal for reconnection.
5-8
5. DISASSEMBLY AND RE-ASSEMBLY
5-9
5. DISASSEMBLY AND RE-ASSEMBLY
ê ê
Important note.
i) The Hard Disk is paired with the OIF PCB and if replaced must be replaced together.
The Hard Disk and the OIF PCB are supplied as one spare part. If they are not
replaced together the SC 7500 will not work, see Section 6 Troubleshooting. (See 5
above for OIF PCB removal procedure).
ii) A new Hard Disk will contain the standard resident fonts only. Any fonts which the
user downloaded to the Hard Disk will have to be downloaded again. The Hard Disk
may contain revisions to the system software. Check to see if the revision of the Hard
Disk requires new computer software and/or operator training (check the latest technical
information).
iii) If the Hard Disk is changed the serial number of the Hard Disk will no longer match
that of the SC 7500 unit. The serial number of the Hard Disk is printed on the test
pages and the serial number of the unit is marked on the rear cover of the unit. Always
quote the serial number on the rear cover in correspondence.
5-10
5. DISASSEMBLY AND RE-ASSEMBLY
9. POWER SUPPLY
a) Remove the external covers (see 1
above).
è ç
5-11
5. DISASSEMBLY AND RE-ASSEMBLY
Note: Do not remove screws from the Power Supply unit apart from retaining screws.
The cover of the Power Supply unit should not be removed as this invalidates warranty.
Caution: Removal of the Power Supply unit cover may increase risk of fire or
electrical shock.
5-12
5. DISASSEMBLY AND RE-ASSEMBLY
5-13
SECTION 6 Troubleshooting
Contents
TROUBLESHOOTING
E
D F G
A B
C
SOFTWARE G4
DRIVER G3
OPERATING G2
SYSTEM
HARDWARE G1
A RISOGRAPH
B I/F PCB
C SCII Cable
D SC7500
E SCSI Cable
F Print Connection
G Computer System
G1 Computer hardware - printer port (and SCSI Port for scanning)
G2 Operating System
G3 Driver - printer driver (and aspi driver for scanning with IBM
compatible)
G4 Software - RISO Utility software or application software (with
TWAIN for scanning).
Try to make tests which will eliminate areas as possible causes of any fault.
Read Section 7 of the Technical Administrators Manual. The following is a guide to checking
the system by area.
6-2
6.6.TROUBLESHOOTING
TROUBLESHOOTING
a) Area A:
The RISOGRAPH may be tested on its own to determine if the RISOGRAPH is the
cause of any print or scan error.
RISOGRAPH Test Modes
The RISOGRAPH has several test modes for checking the stand-alone function of the
print engine and scanner. Refer to the RISOGRAPH Technical Manual.
If Area A is found to cause the fault carry out normal RISOGRAPH service by referring to
the RISOGRAPH manual.
b) Areas A,B,C,D:
If the "Power of RISOGRAPH" LED is off, or the I/F key can not be selected on the
RISOGRAPH then this indicates a basic connection problem.
The lower LED of the SC7500 will only light if 5V from the RISOGRAPH is detected by
the OIF PCB via the SCII cable connection. The RISOGRAPH must be switched on and
connected.
Also the communication between the SC7500 and the RISOGRAPH can be tested by
holding the reset key of the SC7500 during switch on to make a test page.
Check the connection of the I/F PCB and the SCII cable. Check the OIF PCB of the
SC7500.
c) Area D:
During switch on the SC7500 checks the cards internal components. If everything is
okay, the internal speaker will sound within the first few seconds. Then the unit will boot
up through the normal LED sequence. See "Audio Error Signals".
Refer to Page 6-4 for the meaning of audible codes. Check the Technical Administrator
Manual for the meaning of LED modes.
If the SC7500 does not function correctly it may be a hardware, or configuration problem.
Check both. Use this manual to check the hardware. Refer to the Technical Administrator's
Manual to check the configuration.
6-3
6. TROUBLESHOOTING
d) Area D,F,G:
If the SC7500 is connected via serial or parallel with Windows 95 or Windows NT, or via
Ether Talk with a Macintosh it is possible to read the configuration and contents of the
hard disk using the RISO Utility Software. (See the Technical Administrator's Manual).
If the SC7500 is restarted with the RISOGRAPH connected and on it should be possible
to print a test page from the SC7500 utility even if the print connection is only unidirectional.
The utility software can be used to print the following test pages:
Please see the Technical Administrators Manual for details of the test pages.
If a problem occurs during these tests the most likely problem area is G. To check D and
F try different cables or different connection ports. If the SC7500 is connected via a
network try connecting to a local port of one computer. To check Area G refer to the
Technical Administrator's Manual, and refer to the software and hardware vendor or
support personnel of the computer.
If a problem is suspected with the network then it is important to refer the problem to the
network administrator.
e) Area D,E,G:
The SCSI connection can be checked by using the "Status" menu item in the scan utility
software.
With the SCSI cable connected the SCSI connection can be checked using the Status
menu. The status of the hard disk is read back to the computer via the SCSI connection.
(Refer to the Technical Administrator's Manual).
6-4
6. TROUBLESHOOTING
If the scan function cannot be used then the software may not be installed properly. If
using the stand-alone scan utility (DOS or Windows) then refer to the Technical
Administrator's Manual or if using a TWAIN compatible application (Windows or Mac),
check that it is installed and configured correctly (refer to the software vendor).
If the status is accessed but an error message is received when it is used then there is
a connection problem. In this case check the SC7500 SCSI PCB, or the SCSI cable, or
ask the hardware (computer and PC SCSI card) vendor or support person to check the
computer. If an IBM compatible PC is used check that the SCSI card has an ASPI
driver installed - ask the computer support person.
6-5
6. TROUBLESHOOTING
The Mother Board generates signals for the speaker to indicate problems, mainly during
boot up.
If all is okay a short tone will be heard and the boot-up sequence will continue. How-
ever if the Mother Board detects an error the speaker will sound with several 'beeps'. In
this case the boot-up will halt.
The problem may be with the Mother Board, the processor, RAM or any device attached
to the board.
In addition to the Mother board audio codes the following specific codes are used by the
SC 7500:
a) ••• ••• ••• ••• ••• (for one minute) Output Interface Error (while printing,
additional error message on backchannel)
6-6
6. TROUBLESHOOTING
6-7
Appendices
Contents
APPENDIX 1
1. Minimum System Requirements ............................................................................. 1
APPENDIX 2
SC7500 Utility and TWAIN-Driver Installation
1. Location after installation WIN95 ............................................................................ 2
Added lines in WIN.INI ..................................................................................... 2
2. Location after installation WIN3.1X ......................................................................... 3
Added lines in WIN.INI ..................................................................................... 3
3. Location after installation WIN NT 4.0 .................................................................... 4
Added Lines in WIN.INI .................................................................................... 4
4. Location aftere installation DOS ............................................................................. 5
5. Location after installation Macintosh ....................................................................... 5
APPENDIX 3
1. PPD File Names ...................................................................................................... 7
PPD Nameing Scheme PC............................................................................... 7
2. PPD Naming Scheme Macintosh............................................................................ 8
3. PDF Files ................................................................................................................ 8
4. WPD Files ............................................................................................................... 8
APPENDIX 4
1. PCL Printer Driver Installation ................................................................................ 9
Printer Driver Installtion WIN95 ........................................................................ 9
Printer Driver Installtion WIN3.1x ..................................................................... 9
Added Lines in WIN.INI .................................................................................... 10
2. PostScript Printer Driver Installation ....................................................................... 10
Printer Drivers Version Numbers...................................................................... 10
APPENDIX 5
SC7500 Circuit Diagram ............................................................................................... 11
APPENDIX 6
Jumper Settings for SC7000/Sc7500 Hardware ........................................................... 12
APPENDIX 7
SC7500 Parts List .............................................................................................. 14
APPENDIX
APPENDIX 1
3
Appendices
Contents
APPENDIX 1
1. Minimum System Requirements ............................................................................. 1
APPENDIX 2
SC7500 Utility and TWAIN-Driver Installation
1. Location after installation WIN95 ............................................................................ 2
Added lines in WIN.INI ..................................................................................... 2
2. Location after installation WIN3.1X ......................................................................... 3
Added lines in WIN.INI ..................................................................................... 3
3. Location after installation WIN NT 4.0 .................................................................... 4
Added Lines in WIN.INI .................................................................................... 4
4. Location aftere installation DOS ............................................................................. 5
5. Location after installation Macintosh ....................................................................... 5
APPENDIX 3
1. PPD File Names ...................................................................................................... 7
PPD Nameing Scheme PC............................................................................... 7
2. PPD Naming Scheme Macintosh............................................................................ 8
3. PDF Files ................................................................................................................ 8
4. WPD Files ............................................................................................................... 8
APPENDIX 4
1. PCL Printer Driver Installation ................................................................................ 9
Printer Driver Installtion WIN95 ........................................................................ 9
Printer Driver Installtion WIN3.1x ..................................................................... 9
Added Lines in WIN.INI .................................................................................... 10
2. PostScript Printer Driver Installation ....................................................................... 10
Printer Drivers Version Numbers...................................................................... 10
APPENDIX 5
SC7500 Circuit Diagram ............................................................................................... 11
APPENDIX 6
Jumper Settings for SC7000/Sc7500 Hardware ........................................................... 12
APPENDIX 7
SC7500 Parts List .............................................................................................. 14
APPENDIX
APPENDIX 2
The CD-ROM contains the windows utilities in a compressed form. During installation the
following files are copied to the selected hard disk. The table below shows the standard
installation.
The installer allows the user to change the name of the application directory (default C:/
RISO). A start menu entry RISO is created containing the SC7500 utility application, the
RISO Scan standalone scanning application and the readme file.
(RISO)
TWAIN16=C:\WINDOWS\TWAIN\RISO\RISO16.DS
TWAIN32=C:\WINDOWS\TWAIN\RISO\RISO32.DS
4
APPENDIX
The CD-ROM contains the windows utilities in a compressed form. During installation the
following files are copied to the selected hard disk. The table below shows the standard
installation.
The installer allows the user to change the name of the application directory (default C:/
RISO). A program group RISO is created containing the SC7500 utility application, the RISO
Scan standalone and the readme file.
(RISO)
TWAIN16=C:\WINDOWS\TWAIN\RISO\RISO16.DS
5
APPENDIX
The CD-ROM contains the windows utilities in a compressed form. During installation the following
files are copied to the selected hard disk. The table shows the standard installation.
The installer allows to change tne name of the application directory (default C:\RISO).
A start menu entry RISO is created containing the SC7500 utility application, the RISO Scan standalone
scanning utility and the readme file.
7
APPENDIX
Control
8
Appendices
Contents
APPENDIX 1
1. Minimum System Requirements ............................................................................. 1
APPENDIX 2
SC7500 Utility and TWAIN-Driver Installation
1. Location after installation WIN95 ............................................................................ 2
Added lines in WIN.INI ..................................................................................... 2
2. Location after installation WIN3.1X ......................................................................... 3
Added lines in WIN.INI ..................................................................................... 3
3. Location after installation WIN NT 4.0 .................................................................... 4
Added Lines in WIN.INI .................................................................................... 4
4. Location aftere installation DOS ............................................................................. 5
5. Location after installation Macintosh ....................................................................... 5
APPENDIX 3
1. PPD File Names ...................................................................................................... 7
PPD Nameing Scheme PC............................................................................... 7
2. PPD Naming Scheme Macintosh............................................................................ 8
3. PDF Files ................................................................................................................ 8
4. WPD Files ............................................................................................................... 8
APPENDIX 4
1. PCL Printer Driver Installation ................................................................................ 9
Printer Driver Installtion WIN95 ........................................................................ 9
Printer Driver Installtion WIN3.1x ..................................................................... 9
Added Lines in WIN.INI .................................................................................... 10
2. PostScript Printer Driver Installation ....................................................................... 10
Printer Drivers Version Numbers...................................................................... 10
APPENDIX 5
SC7500 Circuit Diagram ............................................................................................... 11
APPENDIX 6
Jumper Settings for SC7000/Sc7500 Hardware ........................................................... 12
APPENDIX 7
SC7500 Parts List .............................................................................................. 14
APPENDIX
APPENDIX 3
1. PPD Filenames
9
APPENDIX
3. PDF Files
4. WPD Files
10
Appendices
Contents
APPENDIX 1
1. Minimum System Requirements ............................................................................. 1
APPENDIX 2
SC7500 Utility and TWAIN-Driver Installation
1. Location after installation WIN95 ............................................................................ 2
Added lines in WIN.INI ..................................................................................... 2
2. Location after installation WIN3.1X ......................................................................... 3
Added lines in WIN.INI ..................................................................................... 3
3. Location after installation WIN NT 4.0 .................................................................... 4
Added Lines in WIN.INI .................................................................................... 4
4. Location aftere installation DOS ............................................................................. 5
5. Location after installation Macintosh ....................................................................... 5
APPENDIX 3
1. PPD File Names ...................................................................................................... 7
PPD Nameing Scheme PC............................................................................... 7
2. PPD Naming Scheme Macintosh............................................................................ 8
3. PDF Files ................................................................................................................ 8
4. WPD Files ............................................................................................................... 8
APPENDIX 4
1. PCL Printer Driver Installation ................................................................................ 9
Printer Driver Installtion WIN95 ........................................................................ 9
Printer Driver Installtion WIN3.1x ..................................................................... 9
Added Lines in WIN.INI .................................................................................... 10
2. PostScript Printer Driver Installation ....................................................................... 10
Printer Drivers Version Numbers...................................................................... 10
APPENDIX 5
SC7500 Circuit Diagram ............................................................................................... 11
APPENDIX 6
Jumper Settings for SC7000/Sc7500 Hardware ........................................................... 12
APPENDIX 7
SC7500 Parts List .............................................................................................. 14
APPENDIX
APPENDIX 4
11
APPENDIX
12
Appendices
Contents
APPENDIX 1
1. Minimum System Requirements ............................................................................. 1
APPENDIX 2
SC7500 Utility and TWAIN-Driver Installation
1. Location after installation WIN95 ............................................................................ 2
Added lines in WIN.INI ..................................................................................... 2
2. Location after installation WIN3.1X ......................................................................... 3
Added lines in WIN.INI ..................................................................................... 3
3. Location after installation WIN NT 4.0 .................................................................... 4
Added Lines in WIN.INI .................................................................................... 4
4. Location aftere installation DOS ............................................................................. 5
5. Location after installation Macintosh ....................................................................... 5
APPENDIX 3
1. PPD File Names ...................................................................................................... 7
PPD Nameing Scheme PC............................................................................... 7
2. PPD Naming Scheme Macintosh............................................................................ 8
3. PDF Files ................................................................................................................ 8
4. WPD Files ............................................................................................................... 8
APPENDIX 4
1. PCL Printer Driver Installation ................................................................................ 9
Printer Driver Installtion WIN95 ........................................................................ 9
Printer Driver Installtion WIN3.1x ..................................................................... 9
Added Lines in WIN.INI .................................................................................... 10
2. PostScript Printer Driver Installation ....................................................................... 10
Printer Drivers Version Numbers...................................................................... 10
APPENDIX 5
SC7500 Circuit Diagram ............................................................................................... 11
APPENDIX 6
Jumper Settings for SC7000/Sc7500 Hardware ........................................................... 12
APPENDIX 7
SC7500 Parts List .............................................................................................. 14
APPENDIX
APPENDIX 5
Circuit Diagram
13
Appendices
Contents
APPENDIX 1
1. Minimum System Requirements ............................................................................. 1
APPENDIX 2
SC7500 Utility and TWAIN-Driver Installation
1. Location after installation WIN95 ............................................................................ 2
Added lines in WIN.INI ..................................................................................... 2
2. Location after installation WIN3.1X ......................................................................... 3
Added lines in WIN.INI ..................................................................................... 3
3. Location after installation WIN NT 4.0 .................................................................... 4
Added Lines in WIN.INI .................................................................................... 4
4. Location aftere installation DOS ............................................................................. 5
5. Location after installation Macintosh ....................................................................... 5
APPENDIX 3
1. PPD File Names ...................................................................................................... 7
PPD Nameing Scheme PC............................................................................... 7
2. PPD Naming Scheme Macintosh............................................................................ 8
3. PDF Files ................................................................................................................ 8
4. WPD Files ............................................................................................................... 8
APPENDIX 4
1. PCL Printer Driver Installation ................................................................................ 9
Printer Driver Installtion WIN95 ........................................................................ 9
Printer Driver Installtion WIN3.1x ..................................................................... 9
Added Lines in WIN.INI .................................................................................... 10
2. PostScript Printer Driver Installation ....................................................................... 10
Printer Drivers Version Numbers...................................................................... 10
APPENDIX 5
SC7500 Circuit Diagram ............................................................................................... 11
APPENDIX 6
Jumper Settings for SC7000/Sc7500 Hardware ........................................................... 12
APPENDIX 7
SC7500 Parts List .............................................................................................. 14
APPENDIX
APPENDIX 6
Note: any settings other than Factory Settings are not guaranteed to work.
Gigabyte GA-586ATV Mainboard
JP6,7: CPU Power Select Jumper
Pin No. Function Factory Settings
Close Pin 1-2 For single 3.3V processor ü
Close Pin 2-3 For single 2.8V / 3.3V processor (Ex. P55C)
PCI-SC200 SCSI-Card
14
APPENDIX
15
Appendices
Contents
APPENDIX 1
1. Minimum System Requirements ............................................................................. 1
APPENDIX 2
SC7500 Utility and TWAIN-Driver Installation
1. Location after installation WIN95 ............................................................................ 2
Added lines in WIN.INI ..................................................................................... 2
2. Location after installation WIN3.1X ......................................................................... 3
Added lines in WIN.INI ..................................................................................... 3
3. Location after installation WIN NT 4.0 .................................................................... 4
Added Lines in WIN.INI .................................................................................... 4
4. Location aftere installation DOS ............................................................................. 5
5. Location after installation Macintosh ....................................................................... 5
APPENDIX 3
1. PPD File Names ...................................................................................................... 7
PPD Nameing Scheme PC............................................................................... 7
2. PPD Naming Scheme Macintosh............................................................................ 8
3. PDF Files ................................................................................................................ 8
4. WPD Files ............................................................................................................... 8
APPENDIX 4
1. PCL Printer Driver Installation ................................................................................ 9
Printer Driver Installtion WIN95 ........................................................................ 9
Printer Driver Installtion WIN3.1x ..................................................................... 9
Added Lines in WIN.INI .................................................................................... 10
2. PostScript Printer Driver Installation ....................................................................... 10
Printer Drivers Version Numbers...................................................................... 10
APPENDIX 5
SC7500 Circuit Diagram ............................................................................................... 11
APPENDIX 6
Jumper Settings for SC7000/Sc7500 Hardware ........................................................... 12
APPENDIX 7
SC7500 Parts List .............................................................................................. 14
APPENDIX
Part Description
A. Pentium-Board Gigabyte<101-51010-003>
17
APPENDIX
20