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10 Fatal Mistakes That Kill Conversations
10 Fatal Mistakes That Kill Conversations
Conversations
And how to avoid them.
T hink about the people you enjoy talking to most. They make
everyone feel better — a little smarter, a little calmer.
Now think about the ones you enjoy talking to least. It feels like a
chore. The entire time, you just want it to end.
Don’t ask for anything. Even if you’re talking to someone you want
something from, don’t ask. Wait for them to offer.
Get comfortable with asking questions, and saying, “I’m not sure.”
Faking expertise loses way more respect than taking on the role of
a novice. Besides, that’s how you become an expert in the first
place.
Don’t walk into a conversation with the goal of telling your favorite
stories or sharing your most precious knowledge.
Let a conversation follow its own path. Let other people talk and
tell their stories. Responses will pop into your head. If you
remember a story or some piece of information in the moment,
that’s the thing you should share. It should come spontaneously.
The problem is when you get so focused on your good news, you
assume nobody else has ever done anything meaningful with their
lives. You assume up front they won’t be happy for you. That’s
when you immediately try to downplay the big news you just
shared. Trying to be humble usually comes off as arrogant and
condescending.
If you have good news, just spit it out. Humble bragging doesn’t
work because it’s false modesty, and therefore a form of bullshit.
Remember that advice for writers — show don’t tell? Well, the
opposite applies to conversation.
Actually pause. Take a breath every now and then. See point #7. If
someone opens their mouth, and you’ve been talking a lot, then
wrap up your story and let them interject something.
If you can’t think of anything to say, then just stay quiet and listen.
Trying too hard is what kills a conversation.
State the super obvious to yourself inside your head. Wait for
something with a little more depth.
Just listen and prompt them for details. If you have a suggestion,
then preface it by saying, “Have you tried X?”
Wait for them to actually ask for advice, or say something like “I
just don’t know what to do.”
If you really want to help someone having a rough time, then offer
to talk to them more about it later. Be modest. Say something like,
“I’ve been through something similar, and I’d be happy to tell you
what worked for me.” That last part is crucial — it’s what worked
for you.
It’s not the first question you ask, it’s the follow ups — the five Ws
(who, what, when, where, why). Get the other person to expand
and elaborate. Why is it their favorite drink? When they did first
try it? Then you tell them your favorite drink. Before you know it,
you’ve learned a lot about someone in just an hour — more than
you thought possible.