Dell EMC PowerEdge R640 New

Dell EMC PowerEdge R640
Installation and Service Manual
Regulatory Model: E39S Series

Regulatory Type: E39S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2017 - 11
Rev. A01
Contents
1 PowerEdge R640 system overview................................................................................................................ 8

Supported configurations for PowerEdge R640............................................................................................................8
Front view of the system.................................................................................................................................................10
Left control panel view............................................................................................................................................... 11
Right control panel view............................................................................................................................................ 14
Back view of the system................................................................................................................................................. 16
NIC indicator codes.................................................................................................................................................... 17
Power supply unit indicator codes............................................................................................................................18
Drive indicator codes....................................................................................................................................................... 20
LCD panel.......................................................................................................................................................................... 21
Viewing Home screen................................................................................................................................................22
Setup menu................................................................................................................................................................ 22
View menu.................................................................................................................................................................. 22
Locating Service Tag of your system.............................................................................................................................23
2 Documentation resources............................................................................................................................ 24
3 Technical specifications............................................................................................................................... 26
System dimensions.......................................................................................................................................................... 27
Chassis weight................................................................................................................................................................. 28
Processor specifications................................................................................................................................................. 28
PSU specifications........................................................................................................................................................... 28
System battery specifications........................................................................................................................................ 28
Expansion bus specifications..........................................................................................................................................29
Memory specifications.................................................................................................................................................... 29
Storage controller specifications....................................................................................................................................29
Hard drive specifications.................................................................................................................................................29
Drives...........................................................................................................................................................................29
Optical drive................................................................................................................................................................30
Ports and connectors specifications............................................................................................................................. 30
USB ports................................................................................................................................................................... 30
NIC ports......................................................................................................................................................................31
Serial port.....................................................................................................................................................................31
VGA ports.................................................................................................................................................................... 31
IDSDM/vFlash card................................................................................................................................................... 32
Environmental specifications.......................................................................................................................................... 32
Standard operating temperature..............................................................................................................................33
Expanded operating temperature............................................................................................................................ 34
Particulate and gaseous contamination specifications..........................................................................................36
4 Initial system setup and configuration.......................................................................................................... 38

Setting up your system................................................................................................................................................... 38
Contents 3
iDRAC configuration........................................................................................................................................................ 38
Options to set up iDRAC IP address........................................................................................................................38
Log in to iDRAC.......................................................................................................................................................... 39
Options to install the operating system.........................................................................................................................39
Methods to download firmware and drivers...........................................................................................................39
Downloading drivers and firmware.......................................................................................................................... 40
5 Pre-operating system management applications.......................................................................................... 41

Options to manage the pre-operating system applications.........................................................................................41
System Setup....................................................................................................................................................................41
Viewing System Setup.............................................................................................................................................. 42
System Setup details................................................................................................................................................. 42
System BIOS...............................................................................................................................................................43
iDRAC Settings utility................................................................................................................................................. 61
Device Settings.......................................................................................................................................................... 62
Dell Lifecycle Controller...................................................................................................................................................62
Embedded system management............................................................................................................................. 62
Boot Manager...................................................................................................................................................................62
Viewing Boot Manager..............................................................................................................................................62
Boot Manager main menu........................................................................................................................................ 63
One-shot BIOS boot menu....................................................................................................................................... 63
System Utilities...........................................................................................................................................................63
PXE boot...........................................................................................................................................................................63
6 Installing and removing system components................................................................................................ 64

Safety instructions...........................................................................................................................................................64
Before working inside your system................................................................................................................................ 64
After working inside your system...................................................................................................................................64
Recommended tools........................................................................................................................................................65
Front bezel (optional)...................................................................................................................................................... 65
Removing the optional front bezel...........................................................................................................................65
Installing the optional front bezel............................................................................................................................. 66
System cover....................................................................................................................................................................67
Removing the system cover..................................................................................................................................... 67
Installing the system cover....................................................................................................................................... 68
Backplane cover...............................................................................................................................................................69
Removing the backplane cover................................................................................................................................69
Installing the backplane cover.................................................................................................................................. 70
Inside the system.............................................................................................................................................................. 71
Air shroud.......................................................................................................................................................................... 74
Removing the air shroud........................................................................................................................................... 74
Installing the air shroud..............................................................................................................................................75
Cooling fans...................................................................................................................................................................... 76
Removing a cooling fan............................................................................................................................................. 76
Installing a cooling fan................................................................................................................................................77
System memory............................................................................................................................................................... 78
4 Contents
General memory module installation guidelines......................................................................................................80
NVDIMM-N memory module installation guidelines .............................................................................................80
Mode-specific guidelines.......................................................................................................................................... 80
Removing a memory module.................................................................................................................................... 82
Installing a memory module...................................................................................................................................... 83
NVDIMM-N battery.........................................................................................................................................................84
Removing the NVDIMM-N battery..........................................................................................................................84
Installing the NVDIMM-N battery............................................................................................................................85
Processors and heat sinks.............................................................................................................................................. 86
Removing a processor and heat sink module......................................................................................................... 86
Removing the processor from the processor and heat sink module................................................................... 87
Installing the processor into a processor and heat sink module...........................................................................89
Installing a processor and heat sink module............................................................................................................ 91
Expansion cards and expansion card risers.................................................................................................................. 92
Expansion bus specifications....................................................................................................................................93
Removing an expansion card riser........................................................................................................................... 98
Installing an expansion card riser............................................................................................................................ 100
Removing an expansion card from the expansion card riser...............................................................................103
Installing an expansion card into expansion card riser......................................................................................... 106
IDSDM/vFlash card (optional)......................................................................................................................................109
Removing the micro SD card.................................................................................................................................. 109
Installing the micro SD card..................................................................................................................................... 110
Removing the optional IDSDM/vFlash card.......................................................................................................... 110
Installing the optional IDSDM/vFlash card..............................................................................................................111
Network daughter card.................................................................................................................................................. 112
Removing the network daughter card....................................................................................................................112
Installing the network daughter card...................................................................................................................... 113
Integrated storage controller card.................................................................................................................................114
Removing the integrated storage controller card..................................................................................................114
Installing the integrated storage controller card.................................................................................................... 116
Drives................................................................................................................................................................................ 117
Removing a drive blank.............................................................................................................................................117
Installing a drive blank............................................................................................................................................... 118
Removing a drive carrier.......................................................................................................................................... 119
Installing a drive carrier............................................................................................................................................ 120
Removing the drive from the drive carrier............................................................................................................. 121
Installing a drive into the drive carrier.....................................................................................................................121
Drive backplane...............................................................................................................................................................122
Removing the drive backplane ...............................................................................................................................122
Installing the drive backplane.................................................................................................................................. 124
Removing the 2.5 inch drive backplane (rear)......................................................................................................125
Installing the 2.5 inch drive backplane (rear)........................................................................................................ 126
Cable routing............................................................................................................................................................. 128
Rear drive cage...............................................................................................................................................................132
Removing the rear drive cage.................................................................................................................................132
Contents 5
Installing the rear drive cage................................................................................................................................... 133
System battery................................................................................................................................................................134
Replacing the system battery................................................................................................................................. 134
USB module.................................................................................................................................................................... 135
Removing the USB module..................................................................................................................................... 135
Installing the USB module....................................................................................................................................... 136
Internal USB memory key (optional)............................................................................................................................ 137
Replacing optional internal USB memory key....................................................................................................... 138
Optical drive (optional).................................................................................................................................................. 138
Removing the optical drive......................................................................................................................................138
Installing the optical drive........................................................................................................................................ 139
Power supply units......................................................................................................................................................... 140
Hot spare feature..................................................................................................................................................... 140
Removing a power supply unit blank......................................................................................................................140
Installing a power supply unit blank.........................................................................................................................141
Removing a power supply unit.................................................................................................................................141
Installing a power supply unit.................................................................................................................................. 142
Wiring instructions for a DC power supply unit.................................................................................................... 143
System board.................................................................................................................................................................. 145
Removing the system board................................................................................................................................... 145
Installing the system board......................................................................................................................................146
Trusted Platform Module...............................................................................................................................................148
Replacing the Trusted Platform Module................................................................................................................ 149
Initializing TPM for BitLocker users........................................................................................................................149
Initializing the TPM 1.2 for TXT users....................................................................................................................150
Control panel...................................................................................................................................................................150
Removing the left control panel............................................................................................................................. 150
Installing the left control panel.................................................................................................................................151
Removing the right control panel........................................................................................................................... 152
Installing the right control panel..............................................................................................................................153
7 Using system diagnostics........................................................................................................................... 155

Dell Embedded System Diagnostics.............................................................................................................................155
Running the Embedded System Diagnostics from Boot Manager.................................................................... 155
Running the Embedded System Diagnostics from the Dell Lifecycle Controller..............................................155
System diagnostic controls..................................................................................................................................... 156
8 Jumpers and connectors ............................................................................................................................157

System board jumper settings...................................................................................................................................... 157
System board jumpers and connectors....................................................................................................................... 158
Disabling forgotten password........................................................................................................................................159
9 Getting help................................................................................................................................................ 161

Receiving automated support with SupportAssist .................................................................................................... 161
Contacting Dell................................................................................................................................................................ 161
Documentation feedback.............................................................................................................................................. 162
6 Contents
Accessing system information by using QRL.............................................................................................................. 162
Quick Resource Locator for R640..........................................................................................................................162
Contents 7
1
PowerEdge R640 system overview
The PowerEdge R640 is a 1U rack server that supports up to:
• Two Intel Xeon Processor Scalable Family processors

• 8 x 2.5 inch hard drives or 4 x 3.5 inch hard drives on the front panel, or 10 x 2.5 inch hard drives on the front panel with optional
support for 2 X 2.5 inch hard drives on the back panel
• 24 DIMM slots
• Two AC or DC redundant power supply units
NOTE: All instances of SAS, SATA hard drives, SSDs, NVMe drives are referred to as drives in this document, unless specified
otherwise.
Topics:
• Supported configurations for PowerEdge R640

• Front view of the system
• Back view of the system
• Drive indicator codes
• LCD panel
• Locating Service Tag of your system
Supported configurations for PowerEdge R640

The PowerEdge R640 system supports the following configurations:
8 PowerEdge R640 system overview

Figure 1. Supported configurations for PowerEdge R640
PowerEdge R640 system overview 9

Front view of the system
The front view displays the features available on the front of the system.
Figure 2. Front view of 8 x 2.5 inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description

1 Left control panel N/A Contains the system health and system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only on

certain configurations.
• Status LED: Enables you to identify any failed hardware

components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For more
information, see the Status LED indicators section.
• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.
The Quick Sync feature is optional. This feature allows
management of the system by using mobile devices. This feature
aggregates hardware or firmware inventory and various system
level diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
2 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.

Item Ports, panels, and slots Icon Description
NOTE: DVD devices are data only.
3 USB port (optional) The USB port is USB 3.0 compliant.
4 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specifications section.
5 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and
the iDRAC Direct status LED.
6 Drive slots N/A Enable you to install hard drives that are supported on your system.
For more information about hard drives, see the Technical
specifications section.
Left control panel view
Figure 5. Left control panel with optional iDRAC Quick Sync 2.0 indicator
Table 2. Left control panel
Item Indicator or button Icon Description

1 Status LED indicators N/A Indicate the status of the system. For more information, see the
Status LED indicators section.
2 System health and system Indicates the system health. For more information, see the System
ID indicator health and system ID indicator codes section.
3 iDRAC Quick Sync 2 Indicates if the iDRAC Quick Sync 2 wireless option is activated. The
wireless indicator (optional) Quick Sync 2 feature allows management of the system using mobile
devices. This feature aggregates hardware/firmware inventory and
various system level diagnostic/error information that can be used in
troubleshooting the system. You can access system inventory, Dell
Lifecycle Controller logs or system logs, system health status, and
also configure iDRAC, BIOS, and networking parameters. You can also
launch the virtual Keyboard, Video, and Mouse (KVM) viewer and
virtual Kernel based Virtual Machine (KVM), on a supported mobile
device. For more information, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.

Status LED indicators
NOTE: The status LED indicators are always off and only turns on to a solid amber if any error
occurs.
Table 3. Status LED indicators and descriptions
Icon Description Condition Corrective action

Drive indicator The indicator turns solid amber if • Check the System Event Log to determine if the drive
there is a drive error. has an error.
• Run the appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics (ePSA).
• If the drives are configured in a RAID array, restart the
system, and enter the host adapter configuration
utility program.
Temperature The indicator turns solid amber if the Ensure that none of the following conditions exist:
indicator system experiences a thermal error
• A cooling fan has been removed or has failed.
(for example, the ambient
temperature is out of range or there is • System cover, air shroud, memory module blank, or
back filler bracket is removed.
a fan failure).
• Ambient temperature is too high.
• External airflow is obstructed.
If the problem persists, see the Getting help section.
Electrical indicator The indicator turns solid amber if the Check the System Event Log or system messages for the
system experiences an electrical error specific issue. If it is due to a problem with the PSU,
(for example, voltage out of range, or check the LED on the PSU. Reseat the PSU. If the
a failed power supply unit (PSU) or problem persists, see the Getting help section.
voltage regulator).
Memory indicator The indicator turns solid amber if a Check the System Event Log or system messages for the
memory error occurs. location of the failed memory. Reseat the memory
module. If the problem persists, see the Getting help
section.
PCIe indicator The indicator turns solid amber if a Restart the system. Update any required drivers for the
PCIe card experiences an error. PCIe card. Reinstall the card. If the problem persists, see
the Getting help section.
NOTE: For more information about the

supported PCIe cards, see the Expansion card
installation guidelines section.

System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of your system.
Figure 6. System health and system ID indicators
Table 4. System health and system ID indicator codes
System health and system ID indicator code Condition

Solid blue Indicates that the system is turned on, system is healthy, and system
ID mode is not active. Press the system health and system ID button
to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health
and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists,
see the Getting help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System
Event Log or the LCD panel, if available on the bezel, for specific error
message. For more information about error messages, see the Dell
Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
iDRAC Quick Sync 2 indicator codes

iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.
Figure 7. iDRAC Quick Sync 2 indicators
Table 5. iDRAC Quick Sync 2 indicators and descriptions
iDRAC Quick Sync 2 indicator Condition Corrective action

code
Off (default state) Indicates that the iDRAC Quick Sync 2 If the LED fails to turn on, reseat the left control panel
feature is turned off. Press the iDRAC Quick flex cable and check again. If the problem persists,
Sync 2 button to turn on the iDRAC Quick see the Getting help section.
Sync 2 feature.
Solid white Indicates that iDRAC Quick Sync 2 is ready If the LED fails to turn off, restart the system. If the
to communicate. Press the iDRAC Quick problem persists, see the Getting help section.
Sync 2 button to turn off.

iDRAC Quick Sync 2 indicator Condition Corrective action
code
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indefinitely, see the
Getting help section.
Blinks white slowly Indicates that firmware update is in If the indicator continues to blink indefinitely, see the
progress. Getting help section.
Blinks white five times rapidly and Indicates that the iDRAC Quick Sync 2 Check if iDRAC Quick Sync 2 feature is configured to
then turns off feature is disabled. be disabled by iDRAC. If the problem persists, see the
Getting help section. For more information, see
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals or Dell
OpenManage Server Administrator User’s Guide at
Dell.com/openmanagemanuals.
Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see the
mode. Getting help section.
Blinking amber Indicates that the iDRAC Quick Sync 2 Restart the system. If the problem persists, see the
hardware is not responding properly. Getting help section.
Right control panel view
Figure 8. Right control panel
Table 6. Right control panel

1 Power button Indicates if the system is turned
on or off. Press the power
button to manually turn on or off
the system.

NOTE: Press the power

button to gracefully shut
down an ACPI-compliant
operating system.
2 USB port The USB ports are 4-pin, 2.0-

compliant. These ports enable
you to connect USB devices to
the system.
3 iDRAC Direct LED N/A The iDRAC Direct LED indicator

lights up to indicate that the
iDRAC Direct port is actively
connected to a device. For more
information, see the iDRAC
Direct LED indicator codes
section.
4 iDRAC Direct port The iDRAC Direct port is micro

USB 2.0-compliant. This port
enables you to access the iDRAC
Direct features. For more
information, see the iDRAC
User’s Guide at Dell.com/
idracmanuals.
iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The
following table describes iDRAC Direct activity when the iDRAC Direct port is active:
Table 7. iDRAC Direct LED indicator codes
iDRAC Direct LED Condition

indicator code
Solid green for two seconds Indicates that the laptop or tablet is connected.
Flashing green (on for two Indicates that the laptop or tablet connected is recognized.
seconds and off for two
seconds)
Turns off Indicates that the laptop or tablet is unplugged.

Back view of the system
The back view displays the features available on the back of the system.
Figure 9. Back view of 2 x 2.5 inch drives with 1 PCIe expansion slot
Figure 10. Back view of system with 3 PCIe expansion slots
Figure 11. Back view of system with 2 PCIe expansion slots
Figure 12. Back view of the system with full height riser
Figure 13. Back view of the system with 2 risers

Table 8. 2 X 2.5 inch drive system with 1 PCIe expansion slot
Item Ports, panels, or slots Icon Description

1 PCIe expansion card slot(s) N/A The expansion slot(s) enable you to connect PCI Express expansion
cards. For more information on the expansion cards that are supported
on your system, see the Expansion card guidelines.
2 Drive slots N/A Enable you to install hard drives that are supported on your system. For
more information about hard drives, see the Technical specifications
section.
3 Power supply unit (2) N/A For more information about the PSU configurations, see the Technical
Specifications section
4 NIC port (4) The NIC ports that are integrated on the network daughter card (NDC)
provide network connectivity. For more information about the supported
configurations, see the Technical specifications section.
5 USB 3.0 port The USB ports are 9-pin and 3.0-compliant. These ports enable you to
connect USB devices to the system.
6 VGA port Enables you to connect a display device to the system. For more
7 Serial port Enables you to connect a serial device to the system. For more
8 iDRAC9 Enterprise port Enables you to remotely access iDRAC. For more information, see the
iDRAC User’s Guide at Dell.com/idracmanuals.
9 CMA power port N/A The Cable Management Arm (CMA) power port enables you to connect
to the CMA.
10 System identification button The System Identification (ID) button is available on the front and back of
the systems. Press the button to identify a system in a rack by turning on
the system ID button. You can also use the system ID button to reset
iDRAC and to access BIOS using the step through mode.
NIC indicator codes

Each NIC on the back panel has indicators that provide information about the activity and link status. The activity LED indicator indicates if
data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 14. NIC indicator codes
1 link LED indicator 2 activity LED indicator

Table 9. NIC indicator codes
Status Condition
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and
data is being sent or received.
Link indicator is amber and activity indicator is blinking The NIC is connected to a valid network at less than its maximum port
green speed and data is being sent or received.
Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed and
data is not being sent or received.
Link indicator is amber and activity indicator is off The NIC is connected to a valid network at less than its maximum port
speed and data is not being sent or received.
Link indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility.
Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs have an LED that serves as
an indicator. The indicator shows whether power is present or a power fault has occurred.
Figure 15. AC PSU status indicator
1 AC PSU status indicator/handle
Table 10. AC PSU status indicator codes
Power indicator codes Condition

Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If
firmware update is interrupted, the PSUs do not function.
Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This
indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage.

CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of
PowerEdge servers is not supported, even if the PSUs have the same power rating. This results
in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator.
Swapping the PSU to make a matched pair can result in an error condition and unexpected
system shutdown. To change from a high output configuration to a low output configuration or
vice versa, you must turn off the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium
PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they
can output different wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum
output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
Figure 16. DC PSU status indicator
1 DC PSU status indicator
Table 11. DC PSU status indicator codes

Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU mismatch
with respect to efficiency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations
of PowerEdge servers is not supported, even if the PSUs have the same power rating. This
results in a PSU mismatch condition or failure to turn the system on.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High Output configuration to a Low Output
configuration or vice versa, you must turn off the system.
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
Drive indicator codes

Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of
the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power
condition of the drive.
Figure 17. Drive indicators
1 Drive activity LED indicator 2 Drive status LED indicator

3 Drive
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 12. Drive indicator codes
Drive status indicator code Condition

Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for removal.
NOTE: The drive status indicator remains off until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.
Flashes green, amber, and then turns off Predicted drive failure.

Drive status indicator code Condition
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds, and Rebuild stopped.
then turns off after six seconds
LCD panel
The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires
attention. The LCD panel can be used to configure or view the system’s iDRAC IP address. For more information about error messages, see
the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
The LCD panel is available only on the optional LCD bezel. The optional LCD bezel is hot pluggable.
The statuses and conditions of the LCD panel are outlined here:
• The LCD backlight is white during normal operating conditions.

• When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether
the system is turned on or off.
• When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on
the LCD to turn it on.
• If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the Getting help section.
• The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.
Figure 18. LCD panel features
Table 13. LCD panel features
Item Button or display Description

1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.

During message scrolling:
• Press and hold the right button to increase scrolling speed.

• Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity, the display starts scrolling.
4 LCD display Displays system information, status, and error messages or iDRAC IP address.

Viewing Home screen
The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when
there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five
minutes of inactivity. Press any button on the LCD to turn it on.
1 To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2 To navigate to the Home screen from another menu, complete the following steps:
a Press and hold the navigation button till the up arrow is displayed.
b Navigate to the Home icon using the up arrow .

c Select the Home icon.
d On the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next
action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you
to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplified user-friendly description. For more information about
error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu section for the options and
option items that can be set as the default on the Home screen.
View menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next
action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set
home submenu of the Setup menu.

Option Description
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set
home submenu of the Setup menu.
Locating Service Tag of your system

You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to
view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini
Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate
personnel.
Figure 19. Locating Service Tag of your system
1 information tag (top view) 2 information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label
5 Service Tag

2
Documentation resources
This section provides information about the documentation resources for your system.
Table 14. Additional documentation resources for your system

Task Document Location
Setting up your system For more information about installing and securing Dell.com/poweredgemanuals
the system into a rack, see the rack documentation
included with your rack solution.
For information about setting up and turning on the Dell.com/poweredgemanuals

system, see the Getting Started Guide document
that is shipped with your system.
Configuring your system For information about the iDRAC features, Dell.com/idracmanuals
configuring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
For information about installing the operating Dell.com/operatingsystemmanuals

system, see the operating system documentation.
For information about understanding Remote Dell.com/idracmanuals

Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM Command Line Reference Guide
for iDRAC.
For information about updating drivers and To download drivers: Dell.com/support/drivers

firmware, see the Methods to download firmware
and drivers section in this document.
Managing your system For information about systems management Dell.com/openmanagemanuals

software offered by Dell, see the Dell OpenManage
Systems Management Overview Guide.
For information about setting up, using, and Dell.com/openmanagemanuals

troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
For information about installing, using, and Dell.com/openmanagemanuals

troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
For information about installing and using Dell Dell.com/serviceabilitytools

SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
For understanding the features of Dell Lifecycle Dell.com/idracmanuals

Controller, see the Dell Lifecycle Controller User’s
Guide.
24 Documentation resources
Task Document Location
For information about partner programs enterprise Dell.com/openmanagemanuals
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
Working with the Dell For information about understanding the features Dell.com/storagecontrollermanuals
PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
Understanding event and error For information about checking the event and error Dell.com/openmanagemanuals > OpenManage
messages messages generated by the system firmware and software
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide.
Troubleshooting your system For information about identifying and Dell.com/poweredgemanuals

troubleshooting the PowerEdge server issues, see
the Server Troubleshooting Guide.
Documentation resources 25
3
Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Topics:
• System dimensions
• Chassis weight
• Processor specifications
• PSU specifications
• System battery specifications
• Expansion bus specifications
• Memory specifications
• Storage controller specifications
• Hard drive specifications
• Ports and connectors specifications
• Environmental specifications
26 Technical specifications
System dimensions
Figure 20. System dimensions
Table 15. Dimensions
System Xa Xb Y Za (with Za (without Zb* Zc

bezel) bezel)
4 x 3.5 inch 482.0 mm 434.0 mm 42.8 mm 35.84 mm 22.0 mm 733.82 mm 772.67
or (18.97 (17.08 inches) (1.68 inches) (1.41 inches) (0.87 inches) (29.61 inches) mm
inches) (30.42
10 x 2.5 inches inches)
8 x 2.5 inch 482.0 mm 434.0 mm 42.8 mm 35.84 mm 22.0 mm 683.05 mm 721.91

(18.97 (17.08 inches) (1.68 inches) (1.41 inches) (0.87 inches) (26.89 inches) (28.42
inches) inches)
Technical specifications 27
Chassis weight
Table 16. Chassis weight
System Maximum weight (with all hard drives/SSDs)

PowerEdge R640 21.9 kg
(48.28 lbs)
Processor specifications
The PowerEdge R640 system supports two Intel Xeon Processor Scalable Family processors.
PSU specifications
The PowerEdge R640 system supports up to two AC or DC power supply units (PSUs).
Table 17. PSU specifications
PSU Class Heat dissipation Frequency Voltage

(maximum)
495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W AC Titanium 2843 BTU/hr 50/60 Hz 200–240 V AC, autoranging
750 W Mixed Mode 2891 BTU/hr 50/60 Hz 100–240 V AC and 240 V DC

HVDC (for China
only)
1100 W DC Gold 4416 BTU/hr 50/60 Hz –(48–60) V DC
1100 W Mixed Mode Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC and 200–380 V DC
HVDC (for China
and Japan only)
1600 W AC 6000 BTU/hr 50/60 Hz 100–240 V AC, autoranging
NOTE: If a system with 1100 W AC or HVDC PSU operates from 100 to 120V, the power rating per PSU is derated to 1050 W.
NOTE: If a system with 1600 W PSUs operates from 100 to 120 V, then the power rating per PSU is derated to 800 W.
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 230 V.
System battery specifications

The PowerEdge R640 system supports CR 2032 lithium coin cell system battery.
Expansion bus specifications
The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using
expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
Memory specifications
Table 18. Memory specifications
DIMM Single processor Dual processors

DIMM type DIMM rank capacity Minimum RAM Maximum RAM Minimum RAM Maximum RAM
LRDIMM Quad rank 64 GB 64 GB 768 GB 128 GB 1536 GB
RDIMM Single rank 8 GB 8 GB 96 GB 16 GB 192 GB

RDIMM Dual rank 16 GB 16 GB 192 GB 32 GB 384 GB
RDIMM Dual rank 32 GB 32 GB 384 GB 64 GB 768 GB
Not supported Not supported RDIMM: 192 GB RDIMM: 384 GB

NVDIMM-N Single rank 16 GB with single with single
NVDIMM-N: 16 GB NVDIMM-N: 192 GB
processor processor
NOTE: 8 GB RDIMMs and NVDIMM-N must not be mixed.
NOTE: Minimum of two CPUs are required for any configuration that supports NVDIMM-
N.
Storage controller specifications

The PowerEdge R640 system supports:
• Internal storage controller cards: PowerEdge RAID Controller (PERC) H330, PERC H730P, PERC H740P, HBA330, S140, and Boot
Optimized Server Storage (BOSS-S1).
• External storage controller cards: PERC H840 and 12Gbps SAS HBA.
Hard drive specifications

The PowerEdge R640 supports SAS, SATA, Nearline SAS hard drives or solid state drives and an optional optical drive.
Drives
The PowerEdge R640 system supports SAS, SATA, Nearline SAS hard drives or SSDs.
Table 19. Supported drive options for the PowerEdge R640 system
Ten drive systems with two rear drives Up to ten 2.5 inch, hot swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS hard
drives with up to 2 x 2.5 inch hot swappable SAS, SATA, SAS/SATA SSD, or Nearline
SAS hard drives supported at the back of the system.
Eight drive systems Up to eight 2.5 inch, hot swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS
hard drives
Four drive systems with two rear drives Up to four 3.5 inch, hot swappable hard drives with up to 2 x 2.5 inch hot swappable
SAS, SATA, SAS/SATA SSD, or Nearline SAS hard drives supported at the back of
the system.
Optical drive
Certain configurations of the system support one optional SATA DVD-ROM drive or DVD+/-RW drive.
NOTE: The optical drive is supported in both 4 x 3.5 and 8 x 2.5 inch hard drive systems.
Ports and connectors specifications

The PowerEdge R640 supports USB ports, NIC ports, VGA ports, serial connector, and an IDSDM/vFlash card that supports an optional
flash memory card and one internal dual SD module.
USB ports
The PowerEdge R640 system supports:
• USB 2.0-compliant port on the front panel

• Micro USB 2.0-compliant port in the front panel
NOTE: The micro USB 2.0-compliant port on the front panel can only be used as an iDRAC Direct or a management port.
• USB 3.0-compliant ports on the back panel
NOTE: One optional USB 3.0-compliant port on the front panel for 4 x 3.5 and 8 x 2.5 inch hard drive systems.
• Internal USB 3.0-compliant port
The following table provides more information about the USB specifications:
Table 20. USB specifications
System Front panel Back panel Internal

Four hard drive systems One 4-pin, USB 2.0-compliant Two 9-pin, USB 3.0-compliant N/A
ports ports
One 5-pin micro USB 2.0 N/A N/A

management port
Eight hard drive systems One 4-pin, USB 2.0-compliant Two 9-pin, USB 3.0-compliant N/A
ports ports

management port
Ten hard drive systems One 4-pins, USB 2.0-compliant Two 9-pin, USB 3.0-compliant One 9-pin, USB 3.0-compliant
port ports ports

management port
NIC ports
The PowerEdge R640 system supports four Network Interface Controller (NIC) ports on the back panel, which are available in the
following configurations:
• Four RJ-45 ports that support 10, 100 and 1000 Mbps
• Four RJ-45 ports that support 100 M, 1 G and 10 Gbps
• Four RJ-45 ports, where two ports support maximum of 10 G and the other two ports maximum of 1 Gbps
• Two RJ-45 ports that support up to 1 Gbps and 2 SFP+ ports that support up to 10 Gbps
• Four SFP+ ports that support up to 10 Gbps
• Two SFP28 ports that support up to 25 Gbps
NOTE: You can install up to three PCIe add-on NIC cards.
Serial port
The PowerEdge R640 system supports one serial port on the back panel. This port is a 9-pin connector, Data Terminal Equipment (DTE),
16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R640 system supports one 15-
pin VGA port on the front and back of system.
Video specifications
The PowerEdge R640 system supports integrated VGA controller with 4 MB SPI capacity.
Table 21. Supported video resolution options
Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60, 70 8, 16, 32
800 x 600 60, 75, 85 8, 16, 32
1024 x 768 60, 75, 85 8, 16, 32
1152 x 864 60, 75, 85 8, 16, 32
1280 x 1024 60, 75 8, 16, 32
1440 x 900 60 8, 16, 32
1920 x 1200 60 8, 16, 32
IDSDM/vFlash card
The PowerEdge R640 system supports Internal Dual SD module (IDSDM) and vFlash card. In the 14th generation of PowerEdge servers,
IDSDM and vFlash card are combined into a single module, and are available in the following options:
• vFlash or
• vFlash and IDSDM
The IDSDM/vFlash card can be connected in a Dell-proprietary PCIe x1 slot using a USB 3.0 interface to host. IDSDM/vFlash module
supports two micro SD cards for IDSDM and one card for vFlash. Micro SD cards capacity for IDSDM are 16, 32, or 64 GB, while for vFlash
the microSD card capacity is 16 GB.
NOTE: One IDSDM card slot is dedicated for redundancy.
NOTE: It is recommended to use Dell branded micro SD cards associated with the IDSDM/vFlash configured
systems.
Environmental specifications
NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/
environmental_datasheets.
Table 22. Temperature specifications
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
ft)
NOTE: Maximum of 205 W, 28 core processor is supported in
systems with eight 2.5 inch processor direct attached PCIe SSD
drives, and three PCIe slot chassis.
NOTE: Certain configurations may have ambient temperature

restrictions. For more information see the Ambient temperature
limitations section.
Fresh air For information about fresh air, see Expanded Operating Temperature
section.
Maximum temperature gradient (operating and storage) 20°C/h (68°F/h)
Table 23. Relative humidity specifications
Relative humidity Specifications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be
non-condensing at all times.
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point.
Table 24. Maximum vibration specifications
Maximum vibration Specifications

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Table 25. Maximum shock specifications
Maximum shock Specifications

Operating Six consecutively executed shock pulses in the positive and negative x, y,
and z axes of 6 G for up to 11 ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y,
and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
Table 26. Maximum altitude specifications
Maximum altitude Specifications

Operating 3048 m (10,000 ft)
Storage 12,000 m (39,370 ft)
Table 27. Operating temperature de-rating specifications
Operating temperature de-rating Specifications

Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m
(3,117 ft).
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m
(3,117 ft).
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m
(3,117 ft).
Standard operating temperature

Table 28. Standard operating temperature specifications
Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
ft)
Expanded operating temperature
Table 29. Expanded operating temperature specifications
Expanded operating temperature Specifications

Continuous operation 5°C–40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C–35°C),

the system can operate continuously in temperatures as low as 5°C
and as high as 40°C.
For temperatures between 35°C–40°C, de-rate maximum allowable
temperature by 1°C per 175 m above 950 m (1°F per 319 ft).
≤ 1% of annual operating hours –5°C–45°C at 5% to 90% RH with 29°C dew point.

NOTE: Outside the standard operating temperature (10°C–35°C),
the system can operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum allowable
temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD panel
and in the System Event Log.
Expanded operating temperature restrictions

• Do not perform a cold startup below 5°C.
• The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft).
• 150 W/8 C, 165 W/12 C and higher wattage processor(TDP>165 W) are not supported.
• Redundant power supply unit is required.
• Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.
• PCIe SSD is not supported.
• 3DX Point DIMMs and NVDIMMs-N are not supported.
• Rear installed drives are not supported
• Tape backup unit is not supported.
Thermal restrictions
The following table lists the configurations required for efficient cooling.
Table 30. Thermal restrictions configuration
Configuration Number Heatsink Processor/ DIMM Maximum number of Fan

of DIMM blank blanks DIMM blanks
processo
rs
PowerEdge 1 One 1U standard heat Not required Required for 11 blanks Five standard fans
R640 (2.5 inch sink for CPU ≤ 165 W processor 1
hard drives x
One 1U 2-pipe heat sink Required Eight high performance
10)
for CPU=200/205 W fans
and 150 W/165 W FO*
2 Two 1U standard heat Not required Eight standard fans

sink for CPU ≤ 165 W
Two 1U 2-pipe heat sink Required 22 blanks Eight high performance

for CPU=200/205 W fans
and 150 W/165 W FO*
PowerEdge 2 Two 1U standard heat Not required Required 22 blanks Eight high performance
R640 (2.5 inch sink for CPU ≤ 165 W fans
hard drives x 10
Two 1U 2-pipe heat sink
with NVMe
for CPU=200/205 W
drives)
and 150 W/165 W FO*
PowerEdge 1 One 1U standard heat No Required for 11 blanks Five standard fans
R640 sink for CPU ≤ 165 W processor 1
(2.5 inch hard One 1U 2-pipe heat sink
drives x 8)
for CPU=150 W/165 W
(3.5 inch hard FO*
drives x 4)
One 1U 2-pipe heat sink
for CPU=200/205 W
2 Two 1U standard heat

sink for CPU ≤ 165 W
Two 1U 2-pipe heat sink Yes Eight high performance

for CPU=150 W/165 W fans
Two 1U 2-pipe heat sink No Required 22 blanks Eight standard fans

for CPU=200/205 W
Eight high performance
fans
NOTE: *165 W and 150 W FO includes Intel Xeon Gold 6146 and 6144 processors.
Ambient temperature limitations
The following table lists configurations that require ambient temperature less than 35°C.
NOTE: The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor throttling, which
may impact system performance.
Table 31. Configuration based ambient temperature restrictions
System Front Backplane Processor Thermal Processor Heat Sink Fan Type Ambient Restriction
Design Power
PowerEdge R640 10 x 2.5 inch SAS/ 200 W, 205 W 2 pipe 1U high High performance 30°C
SATA hard drives performance fan
8 x 2.5 inch SAS/SATA
hard drives
4 x 3.5 inch SAS/SATA

hard drives
10 x 2.5 inch SAS/ 165 W, 200 W, 205 2 pipe 1U high High performance 30°C
SATA and NVMe W performance fan
drives(4, 8, or 10)
Particulate and gaseous contamination specifications

The following table defines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If
the levels of particulate or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to
rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.
Table 32. Particulate contamination specifications
Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a
95% upper confidence limit.
NOTE: This condition applies to data center environments only. Air

filtration requirements do not apply to IT equipment designed to be
used outside a data center, in environments such as an office or
factory floor.
NOTE: Air entering the data center must have the MERV11 or
MERV13 filtration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive
particles.
NOTE: This condition applies to data center and non-data center

environments.
Corrosive dust • Air must be free of corrosive dust.

• Residual dust present in the air must have a deliquescent point less than
60% relative humidity.
Particulate contamination Specifications
NOTE: This condition applies to data center and non-data center

environments.
Table 33. Gaseous contamination specifications
Gaseous contamination Specifications

Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
4
Initial system setup and configuration
Setting up your system
Complete the following steps to set up your system:
1 Unpack the system.

2 Install the system into the rack. For more information about installing the system into the rack, see your Rail Installation Guide at
Dell.com/poweredgemanuals.
3 Connect the peripherals to the system.
4 Connect the system to its electrical outlet.
5 Turn the system on by pressing the power button or by using iDRAC.
6 Turn on the attached peripherals.
For more information about setting up your system, see your Getting Started Guide shipped with your system.
Related link
iDRAC configuration
Options to set up iDRAC IP address
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the
need for physical access to the system.
Options to set up iDRAC IP address

You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC.
You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings, including setting up DHCP or a static IP
for iDRAC. You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
utility
Dell Deployment See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals

Toolkit
Dell Lifecycle See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals

Controller
CMC Web interface See Dell Chassis Management Controller Firmware User’s Guide at Dell.com/esmmanuals
Chassis or Server See the LCD panel section

LCD panel
38 Initial system setup and configuration

Interfaces Document/Section
iDRAC Direct and See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
Quick Sync 2
(optional)
NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC
through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system
Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root and
calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
Options to install the operating system

If the system is shipped without an operating system, install the supported operating system by using one of the following resources:
Table 34. Resources to install the operating system
Resources Location
Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals
Lifecycle Controller Dell.com/idracmanuals
OpenManage Deployment Toolkit Dell.com/openmanagemanuals
Dell certified VMware ESXi Dell.com/virtualizationsolutions
Supported operating systems on PowerEdge systems Dell.com/ossupport
Installation and How-to videos for supported operating systems on Supported Operating Systems for Dell PowerEdge Systems
PowerEdge systems
Methods to download firmware and drivers

You can download the firmware and drivers by using any of the following methods:
Initial system setup and configuration 39

Table 35. Firmware and drivers
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC Dell.com/idracmanuals
with LC)
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
Downloading drivers and firmware

Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
Prerequisite
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1 Go to Dell.com/support/drivers.
2 In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click
Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect your
Service Tag, or click View products, and navigate to your product.
3 Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4 Download the drivers to a USB drive, CD, or DVD.
40 Initial system setup and configuration

5
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Topics:
• Options to manage the pre-operating system applications

• System Setup
• Dell Lifecycle Controller
• Boot Manager
• PXE boot
Options to manage the pre-operating system

applications
Your system has the following options to manage the pre-operating system applications:
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• Preboot Execution Environment (PXE)
Related link
System Setup
Dell Lifecycle Controller
Boot Manager
PXE boot
System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by using two methods:
• Standard graphical browser—The browser is enabled by default.

• Text browser—The browser is enabled by using Console Redirection.
Related link
System Setup details
Viewing System Setup
Pre-operating system management applications 41

To view the System Setup screen, perform the following steps:
1 Turn on, or restart your system.

2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related link
System Setup

The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to configure BIOS settings.
iDRAC Settings Enables you to configure the iDRAC settings.

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
Device Settings Enables you to configure device settings.
Related link
System Setup
iDRAC Settings utility
Device Settings
42 Pre-operating system management applications

System BIOS
You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the SATA and
PCIe NVMe RAID mode, and enable or disable USB ports.
Related link
System BIOS Settings details
Boot Settings
Network Settings
System Information
Memory Settings
Processor Settings
SATA Settings
Integrated Devices
Serial Communication
System Profile Settings
Miscellaneous Settings
Device Settings
System Security
Viewing System BIOS
Viewing System BIOS

To view the System BIOS screen, perform the following steps:

F2 = System Setup
3 On the System Setup Main Menu screen, click System BIOS.
System BIOS Settings details

The System BIOS Settings screen details are explained as follows:
Option Description
System Information Specifies information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Specifies information and options related to the installed memory.
Processor Settings Specifies information and options related to the processor such as speed and cache size.
SATA Settings Specifies options to enable or disable the integrated SATA controller and ports.
NVMe Settings Specifies options to change the NVMe settings. If the system contains the NVMe drives that you want to
configure in a RAID array, you must set both this field and the Embedded SATA field on the SATA Settings menu
to RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set this field
to Non-RAID mode.
Boot Settings Specifies options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

Option Description
Network Settings Specifies options to manage the UEFI network settings and boot protocols.
Legacy network settings are managed from the Device Settings menu.
Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options.
Serial Specifies options to manage the serial ports, its related features and options.
Communication
System Profile Specifies options to change the processor power management settings, memory frequency.
Settings
System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.
Redundant OS Specifies the options to configure the Redundant OS settings.
Settings
Miscellaneous Specifies options to change the system date and time.
Settings
System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version.
Viewing System Information

To view the System Information screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click System Information.
System Information details

The System Information screen details are explained as follows:
Option Description
System Model Specifies the system model name.
Name
System BIOS Specifies the BIOS version installed on the system.
Version
System Specifies the current version of the Management Engine firmware.
Management
Engine Version
System Service Tag Specifies the system Service Tag.

Option Description
System Specifies the name of the system manufacturer.
Manufacturer
System Specifies the contact information of the system manufacturer.
Manufacturer
Contact
Information
System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware.
Version
UEFI Compliance Specifies the UEFI compliance level of the system firmware.
Version
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system
memory testing and node interleaving.
Viewing Memory Settings

To view the Memory Settings screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Memory Settings.
Memory Settings details

The Memory Settings screen details are explained as follows:
Option Description
System Memory Specifies the memory size in the system.
Size
System Memory Specifies the type of memory installed in the system.
Type
System Memory Specifies the system memory speed.
Speed
System Memory Specifies the system memory voltage.
Voltage
Video Memory Specifies the amount of video memory.
System Memory Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This
Testing option is set to Disabled by default.
Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi
Mode Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default.

Option Description
NOTE: The Memory Operating Mode option can have different default and available options based on
the memory configuration of your system.
NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This
mode can be used by an operating system that supports the feature to load critical applications or
enables the operating system kernel to maximize system availability.
Current State of Specifies the current state of the memory operating mode.
Memory Operating
Mode
Node Interleaving Specifies if Non-Uniform Memory Architecture (NUMA) is supported. If this field is set to Enabled, memory
interleaving is supported if a symmetric memory configuration is installed. If the field is set to Disabled, the system
supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default.
Opportunistic Self- Enables or disables opportunistic self-refresh feature. This option is set to Disabled by default.
Refresh
Persistent Memory This field controls Persistent Memory on the system.
Persistent Memory details

The Persistent Memory screen details can be found in the NVDIMM-N User Guide at Dell.com/poweredgemanuals.
Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization
technology, hardware prefetcher, logical processor idling, and opportunistic self-refresh.
Viewing Processor Settings

To view the Processor Settings screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Processor Settings.
Processor Settings details

The Processor Settings screen details are explained as follows:
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.
CPU Interconnect Enables you to govern the frequency of the communication links among the CPUs in the system.
Speed

Option Description
NOTE: The standard and basic bin processors support lower link frequencies.
The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data rate
by default.
Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by
the processors. You can also select specific frequencies that the processors support, which can vary.
For best performance, you should select Maximum data rate. Any reduction in the communication link frequency
affects the performance of non-local memory accesses and cache coherency traffic. In addition, it can slow access
to non-local I/O devices from a particular CPU.
However, if power saving considerations outweigh performance, you might want to reduce the frequency of the
CPU communication links. If you do this, you should localize memory and I/O accesses to the nearest NUMA node
to minimize the impact to system performance.
Virtualization Enables or disables the virtualization technology for the processor. This option is set to Enabled by default.
Technology
Adjacent Cache Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Line Prefetch Enabled by default. You can disable this option for applications that need high utilization of random memory
access.
Hardware Enables or disables the hardware prefetcher. This option is set to Enabled by default.
Prefetcher
DCU Streamer Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.
Prefetcher
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Sub NUMA Cluster Enables or disables the Sub NUMA Cluster. This option is set to Disabled by default.
Logical Processor Enables you to improve the energy efficiency of a system. It uses the operating system core parking algorithm and
Idling parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.
X2APIC Mode Enables or disables the X2APIC mode. This option is set to Disabled by default.
Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set to Disabled.
Turbo
NOTE: Depending on the number of installed CPUs, there might be up to four processor listings.
Number of Cores Controls the number of enabled cores in each processor. This option is set to All by default.
per Processor
Processor Core Specifies the maximum core frequency of the processor.
Speed
Processor n
NOTE: Depending on the number of CPUs, there might be up to four processors listed.
The following settings are displayed for each processor installed in the system:
Option Description
Family-Model- Specifies the family, model, and stepping of the processor as defined by Intel.
Stepping
Brand Specifies the brand name.
Level 2 Cache Specifies the total L2 cache.

Option Description
Option Description
Level 3 Cache Specifies the total L3 cache.
Number of Cores Specifies the number of cores per processor.
SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your
system.
Viewing SATA Settings

To view the SATA Settings screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click SATA Settings.
SATA Settings details

The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to Off, AHCI, or RAID modes. This option is set to AHCI by default.
Security Freeze Sends Security Freeze Lock command to the embedded SATA drives during POST. This option is applicable only
Lock for AHCI mode. This option is set to Enable by default.
Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disable by
default.
Port n Sets the drive type of the selected device.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.

Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
• UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The
interface consists of data tables with platform related information, also boot and runtime service calls that are available to the operating
system and its loader. The following benefits are available when the Boot Mode is set to UEFI:
• Support for hard drive partitions larger than 2 TB.
• Enhanced security (e.g., UEFI Secure Boot).
• Faster boot time.
• BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility.
Viewing Boot Settings

To view the Boot Settings screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Boot Settings.
Boot Settings details

The Boot Settings screen details are explained as follows:
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is
not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows
compatibility with non-UEFI operating systems. This option is set to UEFI by default.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu.
Boot Sequence Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
Retry the system re-attempts the boot sequence after 30 seconds. This option is set to Enabled by default.
Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The devices are selected in the Hard-
Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first hard
drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in
the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. This option
is set to Disable by default.
Boot Option Configures the boot sequence and the boot devices.
Settings
BIOS Boot Settings Enables or disables BIOS boot options.

Option Description
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options.

The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
Choosing system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating system:
• BIOS boot mode is the standard BIOS-level boot interface.

• UEFI boot mode (the default), is an enhanced 64-bit boot interface.
If you have configured your system to boot to UEFI mode, it replaces the system BIOS.
1 From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2 Select the UEFI boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in
the same boot mode.
3 After the system boots in the specified boot mode, proceed to install your operating system from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems
do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
Changing boot order

About this task
You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you
have selected BIOS for Boot Mode.
Steps
1 On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot
Sequence.
2 Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.
3 Click Exit, and then click Yes to save the settings on exit.
Network Settings
You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available
only in the UEFI mode.
NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the option ROM of the network
controllers handles the network settings.

Viewing Network Settings
To view the Network Settings screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Network Settings.
Network Settings screen details

The Network Settings screen details are explained as follows:
Option Description
PXE Device n (n = 1 Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device.
to 4)
PXE Device n Enables you to control the configuration of the PXE device.
Settings(n = 1 to 4)
HTTP Device n (n = Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the device.
1 to 4)
HTTP Device n Enables you to control the configuration of the HTTP device.
Settings (n = 1 to 4)
UEFI iSCSI Settings

You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode.
BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller
handles the network settings.
Viewing UEFI iSCSI Settings

To view the UEFI iSCSI Settings screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Network Settings.
5 On the Network Settings screen, click UEFI iSCSI Settings.

UEFI iSCSI Settings details
The UEFI iSCSI Settings screen details are explained as follows:
Option Description
iSCSI Initiator Specifies the name of the iSCSI initiator (iqn format).
Name
iSCSI Device1 Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.
iSCSI Device1 Enables you to control the configuration of the iSCSI device.
Settings
Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller,
integrated RAID controller, and the USB ports.
Viewing Integrated Devices

To view the Integrated Devices screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Integrated Devices.
Integrated Devices details

The Integrated Devices screen details are explained as follows:
Option Description
User Accessible Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting
USB Ports All Ports Off disables all front and back USB ports; selecting All Ports Off (Dynamic) disables all front and back
USB ports during POST and front ports can be enabled or disabled dynamically by authorized user without
resetting the system.
The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the
selection. After the boot process is complete, the USB ports will be enabled or disabled as per the setting.
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID Enables or disables the integrated RAID controller. This option is set to Enabled by default.
Controller
Integrated Network Enables or disables the integrated network card (NDC). When set to Disabled, the NDC is not available to the
Card 1 operating system (OS). This option is set to Enable by default.

Option Description
NOTE: If set to Disabled (OS), the Integrated NICs might still be available for shared network access by
iDRAC.
I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to
accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the feature.
Embedded Video Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the
Controller Embedded Video Controller will be the primary display even if add-in graphic cards are installed. When set to
Disabled, an add-in graphics card will be used as the primary display. BIOS will output displays to both the primary
add-in video and the embedded video during POST and pre-boot environment. The embedded video will then be
disabled right before the operating system boots. This option is set to Enabled by default.
NOTE: When there are multiple add-in graphic cards installed in the system, the first card discovered
during PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the
slots in order to control which card is the primary video.
Current State of Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
Embedded Video option is a read-only field. If the Embedded Video Controller is the only display capability in the system (that is, no
Controller add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display
even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to
Enable Disabled by default.
Internal SD Card Enables or disables the internal SD card port of the Internal Dual SD Module (IDSDM). This option is set to On by
Port default.
Internal SD Card Configures the redundancy mode of the Internal Dual SD Module (IDSDM). When set to Mirror Mode, data is
Redundancy written on both SD cards. After failure of either card and replacement of the failed card, the data of the active card
is copied to the offline card during the system boot.
When Internal SD Card Redundancy is set to Disabled, only the primary SD card is visible to the OS. This option is
set to Disabled by default.
Internal SD Primary When Redundancy is set to Disabled, either one of the SD card can be selected to present itself as mass storage
Card device by setting it to be primary card. By default primary SD card is selected to be SD Card 1. If SD Card 1 is not
present, then the controller will select SD Card 2 to be the primary SD card.
OS Watchdog If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
Timer option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any effect on the system.
Memory Mapped Enables or disables the support for the PCIe devices that need large amounts of memory. Enable this option only
I/O above 4 GB for 64-bit operating systems. This option is set to Enabled by default.
Memory Mapped When set to 12 TB, the system will map MMIO base to 12 TB. Enable this option for an OS that requires 44 bit
I/O above Base PCIe addressing. When set to 512 GB, the system will map MMIO base to 512 GB, and reduce the maximum
support for memory to less than 512 GB. Enable this option only for the 4 GPU DGMA issue. This option is set to
56 TB by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration
of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed peripheral card
prevents booting into the operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled. Only slots that are present on the system will be available for control.

Option Description
Table 36. Slot Disablement

Option Description
Slot 1 Enables or disables the PCIe slot 1. This option is set to
Enabled by default.
Slot 3 Enables or disables or only the boot driver is disabled

for the PCIe slot 3. This option is set to Enabled by
default.

default.

default.
Slot Bifurcation Allows Platform Default Bifurcation, Auto discovery of Bifurcation and Manual bifurcation Control. The default
is set to Platform Default Bifurcation. The slot bifurcation field is accessible when set to Manual bifurcation
Control and is grayed out when set to Platform Default Bifurcation or Auto discovery of Bifurcation.
Table 37. Slot Bifurcation
Option Description
Slot 1 Bifurcation X4 or X8 or X4X4X4X8 or X8X4X4 Bifurcation
Slot 3 Bifurcation X4 or X8 or X4X4X4X8 or X8X4X4 Bifurcation
Slot 4 Bifurcation X16 or X4 or X8 or X4X4X4X8 or X8X4X4 Bifurcation
Slot 5 Bifurcation X4 Bifurcation or X8 Bifurcation
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Viewing Serial Communication

To view the Serial Communication screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Serial Communication.

Serial Communication details
The Serial Communication screen details are explained as follows:
Option Description
Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can
Communication also be enabled, and the port address can be specified. This option is set to Auto by default.
Serial Port Address Enables you to set the port address for serial devices. This option is set to Serial Device1=COM2, Serial Device
2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within
the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial
Device 1.
External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Connector Device by using this option. This option is set to Serial Device 1 by default.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL,
configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within
the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.
Remote Terminal Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.
Type
Redirection After Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Boot Enabled by default.
System Profile Settings

You can use the System Profile Settings screen to enable specific system performance settings such as power management.
Viewing System Profile Settings

To view the System Profile Settings screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click System Profile Settings.

System Profile Settings details
The System Profile Settings screen details are explained as follows:
Option Description
System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically
sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.This option is
set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
NOTE: All the parameters on the system profile setting screen are available only when the System
Profile option is set to Custom.
CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand-
Management Based Power Management.
Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specific
speed. This option is set to Maximum Performance by default.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.
C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
Write Data CRC Enables or disables the Write Data CRC. This option is set to Enabled by default.
Memory Patrol Sets the memory patrol scrub frequency. This option is set to Standard by default.
Scrub
Memory Refresh Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Rate
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
The optimization of the uncore frequency to either save power or optimize performance is influenced by the
setting of the Energy Efficiency Policy option.
Energy Efficient Enables you to select the Energy Efficient Policy option.
Policy The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings.
Number of Turbo
NOTE: If there are two processors installed in the system, you will see an entry for Number of Turbo
Boot Enabled Cores
Boost Enabled Cores for Processor 2.
for Processor 1
Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by
default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does
not impact the system power or performance.
CPU Interconnect Enables or disables the CPU Interconnect Bus Link Power Management. This option is set to Enabled by default.
Bus Link Power
Management

Option Description
PCI ASPM L1 Link Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default.
Power
Management
System Security
You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling
the power button.
Viewing System Security

To view the System Security screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click System Security.
System Security Settings details

The System Security Settings screen details are explained as follows:
Option Description
In-Band When set to Disabled, this setting will hide the Management Engine's (ME), HECI devices, and the system's IPMI
Manageability devices from the operating system. This prevents the operating system from changing the ME power capping
Interface settings, and blocks access to all in-band management tools. All management should be managed through out-of-
band. This option is set to Enabled by default.
NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to
be operational. This setting needs to be set to Enabled to avoid updating errors.
Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not
installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security
NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can
only modify the TPM Status, TPM Activation, and the Intel TXT fields if the TPM Status field is set to either On
with Pre-boot Measurements or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
TPM Status Specifies the TPM status.

Option Description
TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to
Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated. When
set to Clear, all the contents of the TPM are cleared. This option is set to None by default.
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect
booting to the operating system.
This field is read-only when TPM Security is set to Off. The action requires an additional reboot before it can take
effect.
Intel(R) TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off
by default.
Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.
AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery Sets the time delay for the system to power up after AC power is restored to the system. This option is set to
Delay Immediate by default.
User Defined Delay Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected.
(60 s to 240 s)
UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
Access accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables are
protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure
Boot Policy. Secure Boot is set to Disabled by default.
Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certificates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key and
certificates. Secure Boot policy is set to Standard by default.
Secure Boot Policy Specifies the list of certificates and hashes that secure boot uses to authenticate images.
Summary
Secure Boot Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom option.
Custom Policy
Settings
Creating a system and setup password

Prerequisite
Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.
For more information, see the System board jumper settings section.
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need
not provide the system password to boot the system.
Steps
1 To enter System Setup, press F2 immediately after turning on or rebooting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, verify that Password Status is set to Unlocked.
4 In the System Password field, type your system password, and press Enter or Tab.
A message prompts you to reenter the system password.
5 Reenter the system password, and click OK.
6 In the Setup Password field, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.

7 Reenter the setup password, and click OK.
8 Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Using your system password to secure your system

About this task
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
Steps
1 Turn on or reboot your system.
2 Type the system password and press Enter.
Next step
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You
have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message
that the system has stopped functioning and must be turned off. Even after you turn off and restart the system, the error
message is displayed until the correct password is entered.
Deleting or changing system and setup password

Prerequisite
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
Steps
1 To enter System Setup, press F2 immediately after turning on or restarting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, ensure that Password Status is set to Unlocked.
4 In the System Password field, alter or delete the existing system password, and then press Enter or Tab.
5 In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and
setup password, a message prompts you to confirm the deletion.
6 Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
Operating with setup password enabled

If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.
Even after you turn off and restart the system, the error message is displayed until the correct password is typed. The following options are
exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password.
For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.

NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Redundant OS Control
You can use the Redundant OS Control screen to set the redundant OS info for redundant OS control. It enables you to set up a physical
recovery disk on your system.
Viewing Redundant OS Control

To view the Redundant OS Control screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Redundant OS Control.
Redundant OS Control screen details

The Redundant OS Control screen details are explained as follows:
Option Description
Redundant OS Enables you to select a backup disk from the following devices:
Location
• None
• IDSDM
• SATA Ports in AHCI mode
• BOSS PCIe Cards (Internal M.2 Drives)
• Internal USB
NOTE: RAID configurations and NVMe cards not are included as BIOS does not have the ability to
distinguish between individual drives in those configurations.
Redundant OS
NOTE: This option is disabled if Redundant OS Location is set to None.
State
When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is
disabled and is not visible to the boot list and OS. This option is set to Visible by default.
NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.
Redundant OS Boot
NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is set
to Hidden.
When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled, BIOS
preserves the current boot list settings. This option is set to Enabled by default.

Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system
date and time.
Viewing Miscellaneous Settings

To view the Miscellaneous Settings screen, perform the following steps:

F2 = System Setup
4 On the System BIOS screen, click Miscellaneous Settings.
Miscellaneous Settings details

The Miscellaneous Settings screen details are explained as follows:
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.
Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by
default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
Error includes keyboard errors.
Load Legacy Video Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
Option ROM controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
Dell Wyse P25/P45 Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default.
BIOS Access
Power Cycle Enables or disables the Power Cycle Request. This option is set to None by default.
Request

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Related link
Device Settings
System BIOS
Device Settings
Device Settings enables you to configure device parameters.
Related link
System BIOS

Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration,
update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified
Extensible Firmware Interface (UEFI) applications.
Related link
Embedded system management
Embedded system management

The Dell Lifecycle Controller provides advanced embedded system management throughout the system’s lifecycle. The Dell Lifecycle
Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle
Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system,
see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.
Related link
Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related link
Boot Manager main menu
System BIOS
Viewing Boot Manager

About this task
To enter Boot Manager:
Steps
Enter the result of your step here (optional).
2 Press F11 when you see the following message:
F11 = Boot Manager

If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system
and try again.
Related link
Boot Manager

Menu item Description
Continue Normal The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the
Boot system continues with the next item in the boot order until the boot is successful or no more boot options are
found.
One-shot Boot Enables you to access boot menu, where you can select a one-time boot device to boot from.
Menu
Launch System Enables you to access System Setup.
Setup
Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
Controller
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.
Related link
Boot Manager
One-shot BIOS boot menu

One-shot BIOS boot menu enables you to select a boot device to boot from.
Related link
Boot Manager
System Utilities
System Utilities contains the following utilities that can be launched:
• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System
Related link
Boot Manager
PXE boot
You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely.
To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS
Setup. It does not pull any menu or allows managing of network devices.

6
Installing and removing system components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the
system cover can result in component damage.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the
system.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a
component or a blank.
Before working inside your system

Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Turn off the system, including any attached peripherals.
2 Disconnect the system from the electrical outlet and disconnect the peripherals.
3 If applicable, remove the system from the rack.
For more information, see the Rack Installation Guide at Dell.com/poweredgemanuals.
4 Remove the system cover.
After working inside your system

Prerequisite
Steps
1 Install the system cover.
2 If applicable, install the system into the rack.
For more information, see the Rack Installation Guide at Dell.com/poweredgemanuals.
3 Reconnect the peripherals and connect the system to the electrical outlet.
4 Turn on the system, including any attached peripherals.
64 Installing and removing system components

Recommended tools
You need the following tools to perform the removal and installation procedures:
• Key to the bezel lock

The key is needed only if your system includes a bezel.
• Phillips #1 screwdriver
• Phillips #2 screwdriver
• 1/4 inch flat head screwdriver
• Torx #T30 screwdriver
• Wrist grounding strap
You need the following tools to assemble the cables for a DC power supply unit.
• AMP 90871-1 hand-crimping tool or equivalent

• Tyco Electronics 58433-3 or equivalent
• Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Front bezel (optional)

An optional metal bezel is mounted on the front of the system to display system branding. A lock on the bezel is used to protect
unauthorized access to the hard drives. There are two versions of bezel available:
• With LCD panel

• Without LCD panel
For bezels with LCD panel, the system status can be viewed on the LCD panel. For more information, see the LCD panel section.
Removing the optional front bezel

The procedure to remove the optional front bezel with the LCD panel and the front bezel without the LCD panel is the same.
Prerequisite
Steps
1 Unlock the bezel by using the bezel key.
2 Press the release button, and pull the left end of the bezel.
3 Unhook the right end, and remove the bezel.
Installing and removing system components 65

Figure 21. Removing the optional front bezel with the LCD panel
Related link
Installing the optional front bezel

The procedure to install the optional front bezel with the LCD panel and the front bezel without the LCD panel is the same.
Prerequisite
Steps
1 Locate and remove the bezel key.
NOTE: The bezel key is part of the LCD bezel package.

2 Align and insert the right end of the bezel onto the system.
3 Press the release button and fit the left end of the bezel onto the system.
4 Lock the bezel by using the key.

Figure 22. Installing the optional front bezel with the LCD panel
System cover
System cover provides security for the entire system and also helps in maintaining proper air flow inside the system.
Removing the system cover

Prerequisites
1 Follow the safety guidelines listed in Safety instructions.

2 Turn off the system, including any attached peripherals.
3 Disconnect the system from the electrical outlet and disconnect the peripherals.
Steps
1 Using a flat or a Phillips head screwdriver, rotate the latch release lock counter clockwise to the unlocked position.
2 Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system.
3 Hold the cover on both sides, and lift the cover away from the system.

Figure 23. Removing the system cover
Installing the system cover

Prerequisites

2 Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.
Steps
1 Align the tabs on the system cover with the guide slots on the system.
2 Push the system cover latch down.
The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch
locks into place.
3 Using a flat or Phillips head screwdriver, rotate the latch release lock clockwise to the locked position.

Figure 24. Installing the system cover
Next steps
1 Reconnect the peripherals and connect the system to the electrical outlet.
2 Turn on the system, including any attached peripherals.
Backplane cover
Removing the backplane cover

Prerequisites

2 Follow the procedure listed in Before working inside your system.
Steps
1 Slide the backplane cover in the direction of the arrows marked on the backplane cover.
2 Lift the backplane cover away from the system.

Figure 25. Removing the backplane cover
Installing the backplane cover

Prerequisite
Steps
1 Align the backplane cover with the guide slots on the system.
2 Slide the backplane cover toward the front of the system until the cover locks into place.

Figure 26. Installing the backplane cover
Next step
Follow the procedure listed in After working inside your system.
Inside the system

NOTE: Components that are hot swappable are marked orange and touch points on the components are marked blue.

Figure 27. Inside the system - 1 PCIe expansion riser
1 right control panel cable cover 2 hard drive cage

3 optical drive 4 optical drive release latch
5 backplane release latch 6 cabling latch
7 cooling fan (8) 8 air shroud
9 processor and DIMM blank 10 processor 2 slot
11 rear hard drive module 12 expansion riser 1
13 IDSDM/vFlash module slot 14 integrated storage controller card
15 processor 1 16 intrusion switch
17 cabling latch 18 hard drive backplane
19 left control panel cable cover

Figure 28. Inside the system - 2 PCIe expansion risers

3 backplane release latch 4 NVDIMM-N battery
5 cabling latch 6 cooling fan (8)
7 air shroud 8 processor and DIMM blank
9 processor 2 slot 10 IDSDM/vFlash module slot
11 expansion riser 2 B 12 expansion riser 1 B
13 PCIe shroud 14 integrated storage controller card
15 processor 1 16 intrusion switch
17 cabling latch 18 SAS expander board
19 hard drive backplane 20 left control panel cable cover

Figure 29. Inside the system - 3 PCIe expansion risers

3 backplane cover 4 backplane release latch
5 cabling latch 6 cooling fan (8)
7 air shroud 8 processor and DIMM blank
9 processor 2 slot 10 IDSDM/vFlash module slot
11 expansion riser 2 A 12 network daughter card
13 expansion riser 1 A 14 PCIe shroud
15 integrated storage controller card 16 processor 1
17 intrusion switch 18 cabling latch
19 hard drive backplane 20 left control panel cable cover
Air shroud
The air shroud directs the airflow across the entire system. Air shroud prevents the system from overheating and is used to maintain
uniform airflow inside the system.
Removing the air shroud

Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in
shutdown of the system and loss of data.


Step
Hold the air shroud at both ends and lift it away from the system.
Figure 30. Removing the air shroud
Next step
If applicable, install the air shroud.
Installing the air shroud

Prerequisites

2 If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch.
Steps
1 Align the tabs on the air shroud with the slots on the system.
2 Lower the air shroud into the system until it is firmly seated.
When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.

Figure 31. Installing the air shroud
Next step
1 Follow the procedure listed in After working inside your system.
Cooling fans
The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide
cooling for the processors, expansion cards, and memory modules.
Your system supports up to eight standard or high performance cooling fans.
NOTE:
• High performance fans can be identified by a blue label on top of the cooling fan.
• Mixing of standard and high performance cooling fans is not supported.
• Each fan is listed in the systems management software, referenced by the respective fan number. If there is a problem with a
particular fan, you can easily identify and replace the proper fan by noting the fan number on the system.
Removing a cooling fan

The procedure for removing standard and high performance fans is identical.
Prerequisites
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time.

2 Remove the air shroud.

Steps
1 Holding the touch points on the cooling fan, lift the fan to disconnect the connector on the fan from the connector on the system
board.
2 Lift the fan out of the system.
Figure 32. Removing the cooling fan
Next step
If applicable, install the cooling fan.
Related link
Installing a cooling fan

The procedure for installing standard and high performance fans is identical.
Prerequisites
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time.
Steps
1 Holding the touch points on the cooling fan, align the connector on the cooling fan with the connector on the system board.
2 Push the cooling fan, by pressing on the touch point, till the fan is firmly seated on the connector.

Figure 33. Installing the cooling fan
Next step
Install the air shroud.
System memory
The system supports DDR4 registered DIMMs (RDIMMs), load reduced DIMMs (LRDIMMs) and non-volatile dual in-line DIMM-Ns
(NVDIMM-Ns). System memory holds the instructions that are executed by the processor.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 2666 MT/s, 2400 MT/s, or 2133 MT/s depending on the following factors:
• DIMM type (RDIMM or LRDIMM)

• Number of DIMMs populated per channel
• System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])
• Maximum supported DIMM frequency of the processors
Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into six
channels. In each channel, the release tabs of the first socket are marked white, and the second socket black.

Figure 34. System memory view
Memory channels are organized as follows:
Table 38. Memory channels
Proces Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5

sor
Proces Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12
sor 1
Proces Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12
sor 2

General memory module installation guidelines
NOTE: If your system's memory configurations fail to observe these guidelines, your system might not boot, might stop
responding during memory configuration, or might operate with reduced memory.
The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural
configuration. The following are the recommended guidelines for installing memory modules:
• RDIMMs and LRDIMMs must not be mixed.

• x4 and x8 DRAM based memory modules can be mixed. For more information, see the Mode-specific guidelines section.
• Up to two RDIMMs can be populated per channel regardless of rank count.
• Up to two LRDIMMs can be populated per channel regardless of rank count.
• If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or
slower depending on the system DIMM configuration.
• Populate memory module sockets only if a processor is installed. For single-processor systems, sockets A1 to A12 are available. For dual-
processor systems, sockets A1 to A12 and sockets B1 to B12 are available.
• Populate all the sockets with white release tabs first, followed by the black release tabs.
• When mixing memory modules with different capacities, populate the sockets with memory modules with the highest capacity first. For
example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the sockets with white release tabs
and 8 GB memory modules in the sockets with black release tabs.
• In a dual-processor configuration, the memory configuration for each processor should be identical. For example, if you populate socket
A1 for processor 1, then populate socket B1 for processor 2, and so on.
• Memory modules of different capacities can be mixed provided other memory population rules are followed (for example, 8 GB and 16
GB memory modules can be mixed).
• Mixing of more than two memory module capacities in a system is not supported.
• Populate six memory modules per processor (one DIMM per channel) at a time to maximize performance.
NVDIMM-N memory module installation guidelines

The following are the recommended guidelines for installing NVDIMM-N memory modules:
• Each system supports memory configurations with 1, 2, 4, 6, or 12 NVDIMM-Ns.

• Supported configurations have dual processors and a minimum of 12x RDIMMs.
• LRDIMMS and NVDIMM-Ns must not be mixed.
• Maximum of 12 NVDIMM-Ns can be installed in a system.
For more information on the supported NVDIMM-N configurations, see the NVDIMM-N User Guide at Dell.com/poweredgemanuals.
Mode-specific guidelines
Six memory channels are allocated to each processor. The configurations allowed depend on the memory mode selected.

Memory optimized (independent channel) mode
This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any
specific slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in BIOS menu of System Setup.
Table 39. Memory sparing
Memory sparing (Single Rank) Memory sparing allocates one rank per channel as a spare. If
excessive correctable errors occur in a rank or channel, they are
moved to the spare area while the operating system is running to
prevent errors from causing an uncorrectable failure. Requires
population of two ranks or more per channel.
Memory sparing (Multi Rank) Memory sparing allocates two ranks per channel as a spare. If
excessive correctable errors occur in a rank or channel, they are
moved to the spare area while the operating system is running to
prevent errors from causing an uncorrectable failure. Requires
population of three ranks or more per channel.
With single rank memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For
example, in a dual-processor configuration with twenty four 16 GB dual-rank memory modules, the available system memory is: 3/4 (ranks/
channel) × 24 (memory modules) × 16 GB = 288 GB, and not 24 (memory modules) × 16 GB = 384 GB. This calculation changes based on
if it is single rank sparing or multi rank sparing. For multi rank sparing, the multiplier changes to 1/2 (ranks/channel).
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
Memory mirroring
Memory mirroring offers the strongest memory module reliability mode, providing improved uncorrectable multi-bit failure protection. In a
mirrored configuration, the total available system memory is one half of the total installed physical memory. Half of the installed memory is
used to mirror the active memory modules. In the event of an uncorrectable error, the system switches over to the mirrored copy. This
ensures Single Device Data Correction (SDDC) and multi-bit protection.
The installation guidelines for memory modules are as follows:
• Memory modules must be identical in size, speed, and technology.

• Memory modules must be populated in sets of 6 per CPU to enable memory mirroring.
Table 40. Memory population rules
Processor Configuration Memory population Memory population information

Single CPU Optimizer (Independent channel) 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Populate in this order, odd amount
population order allowed.
Mirror population order {1, 2, 3, 4, 5, 6}, {7, 8, 9, 10, 11, 12} Mirroring is supported with 6 or 12
DIMMs per CPU.
Single rank spare population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Populate in this order, odd amount
allowed. Requires two ranks or more
per channel.

Processor Configuration Memory population Memory population information
Multi rank spare population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Populate in this order, odd amount
allowed. Requires three ranks or more
per channel.
Fault resilient population order {1, 2, 3, 4, 5, 6}, {7, 8, 9, 10, 11, 12} Supported with 6 or 12 DIMMs per
CPU.
Dual CPU (Starting with Optimized (Independent channel) C1{1}, C2{1}, C1{2}, C2{2}, C1{3}, Odd amount of DIMMs per CPU
CPU1, CPU1 and CPU2 population order C2{3}... allowed.
population should
Mirroring population order C1{1, 2, 3, 4, 5, 6}, C2{1, 2, 3, 4, 5, Mirroring is supported with 6 or 12
match)
6}, C1{7, 8, 9, 10, 11, 12}, C2{7, 8, DIMMs per CPU.
9, 10, 11, 12}
Single rank sparing population order C1{1}, C2{1}, C1{2}, C2{2}, C1{3}, Populate in this order, odd amount per
C2{3}... CPU allowed. Requires two ranks or
more per channel.
Multi rank spare population order C1{1}, C2{1}, C1{2}, C2{2}, C1{3}, Populate in this order, odd amount per
C2{3}, C1{4}, C2{4}, C1{5}, CPU allowed. Requires three ranks or
C2{5}... more per channel.
Fault resilient population order C1{1, 2, 3, 4, 5, 6}, C2{1, 2, 3, 4, 5, Supported with 6 or 12 DIMMs per
6}, C1{7, 8, 9, 10, 11, 12}, C2{7, 8, CPU.
9, 10, 11, 12}
Removing a memory module

The procedure for removing a memory module and NVDIMM-N is identical.
Prerequisites

CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs
on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before removing the NVDIMM-N battery.
3 If applicable, remove the air shroud.
WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
2 Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.
3 Lift and remove the memory module from the system.

Figure 35. Removing a memory module
Next steps
1 Install the memory module.

2 If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank
is similar to that of the memory module.
Related link
Installing a memory module
Installing a memory module

The procedure for installing a memory module and NVDIMM-N is identical.
Prerequisites
CAUTION: Ensure that you install the NVDIMM-N battery if you are using NVDIMM-N.
CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on
NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or
flex the memory module. You must insert both ends of the memory module simultaneously.
2 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
3 Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module
in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory
module evenly.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in
only one orientation.

4 Press the memory module with your thumbs until the socket levers firmly click into place.
Figure 36. Installing a memory module
Next steps
1 If applicable, install the air shroud.

3 To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >
Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed
memory.
4 If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly
seated in the memory module socket.
5 Run the system memory test in system diagnostics.
Related link
NVDIMM-N battery
NVDIMM-N battery can be installed on the SAS expander board.
Removing the NVDIMM-N battery

Prerequisites

CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are turned
off before removing the NVDIMM-N battery.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.
3 Disconnect the cables from the NVDIMM-N battery.

Steps
1 Using the Phillips #2 screwdriver, loosen the screw securing the NVDIMM-N battery.
2 Holding the edges, lift the NVDIMM-N battery away from the system.
Figure 37. Removing the NVDIMM-N battery
Next step
1 Install the NVDIMM-N battery.
Related link
Installing the NVDIMM-N battery
Installing the NVDIMM-N battery

Prerequisite

CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are turned
off before removing the NVDIMM-N battery.
removing a battery.
Steps
1 Holding the edges, align the NVDIMM-N battery with the battery connector on the system board
2 Connect the cables to the NVDIMM-N battery.
3 Using the Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery.

Figure 38. Installing the NVDIMM-N battery
Next step
Processors and heat sinks

The processor controls memory, peripheral interfaces, and other components of the system. The system can have more than one
processor configurations.
The heat sink absorbs the heat generated by the processor, and helps the processor to maintain its optimal temperature level.
Removing a processor and heat sink module

Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to
cool before removing it.

Steps
1 Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below:
a Loosen the first screw three turns.
b Loosen the second screw completely.
c Return to the first screw and loosen it completely.
NOTE: It is normal for the heat sink to slip off the blue retention clips when the screws are partially
loosened, continue to loosen the screw(s).
2 Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) out of the system.
3 Set the PHM aside with the processor side facing up.

Figure 39. Removing the processor and heat sink module
Next step
Install the PHM.
Related link
Installing a processor and heat sink module
Removing the processor from the processor and heat sink

module
Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to
cool before removing it.

4 Remove the processor and heat sink module.
Steps
1 Place the heat sink with the processor side facing up.
2 Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal
paste seal.
3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink.

Figure 40. Loosening the processor bracket
4 Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray.
5 Flex the outer edges of the bracket to release the processor from the bracket.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
Figure 41. Removing the processor bracket
Next step
Install the processor into the processor and heat sink module.
Related link
Installing the processor into a processor and heat sink module

Installing the processor into a processor and heat sink module
Prerequisite
Steps
1 Place the processor in the processor tray.
NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
2 Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing
the bracket on the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray before you install the heat sink.
Figure 42. Installing the processor bracket
3 If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
4 Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the
processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the
processor socket.
NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.

Figure 43. Applying thermal grease on top of the processor
5 Place the heat sink on the processor and push down until the bracket locks onto the heat sink.
NOTE:
• Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.
• Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat
sink onto the processor and bracket.

Figure 44. Installing the heat sink onto the processor
Next steps
1 Install the processor and heat sink module.

2 Install the air shroud.

Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to
maintain proper thermal conditions.

2 If installed, remove the processor/DIMM blank and CPU dust cover.
The procedure to remove the processor/DIMM blank is similar to that of the memory module.
Steps
1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the
processor socket.
CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink
fins.
NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.
2 Push the blue retention clips inward to allow the heat sink to drop into place.
3 Supporting the heat sink with one hand.

4 Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below:
a Partially tighten the first screw (approximately 3 turns).
b Tighten the second screw completely.
c Return to the first screw and tighten it completely.
If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM:
a Loosen both the heat sink screws completely.
b Lower the PHM on to the blue retention clips, follow the procedure described in step 2.
c Secure the PHM to the system board, follow the procedure described in step 4.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35 N.m
or 12 in-lbf).
Figure 45. Installing a processor and heat sink module
Next step
Expansion cards and expansion card risers

An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or riser card to add
enhanced functionality to the system through the expansion bus.
NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your
system from turning on. However, if F1/F2 pause occurs and an error message is displayed.

Expansion bus specifications
The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using
expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
Expansion card installation guidelines

Depending on your system configuration, the following PCI Express (PCIe) generation 3 expansion cards are supported:
Table 41. Expansion card riser configurations
Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width
Riser 1A Slot 1 Processor 1 Low Profile Half Length x16
Slot 2 Processor 1 Low Profile Half Length x16
Riser 2A Slot 3 Processor 2 Low Profile Half Length x16
Riser 1B Slot 1 Processor 1 Low Profile Half Length x16
Riser 2B Slot 2 Processor 2 Full Height Three-fourth Length x16
Riser 1B Slot 1 Processor 1 Low Profile Half Length x16
NOTE: The expansion card slots are not hot-swappable.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with
the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card
priority and slot priority order.
Table 42. Riser configurations: 1B
Card Type Slot Priority Form Factor

HWRAID BOSS (ODM) 1 Low Profile
NVMe PCIe SSD (Dell design) 1 Low Profile
Infiniband HCA EDR (Mellanox) 1 Low Profile
100G NICs (Mellanox) 1 Low Profile
Omni-Path HFI (Intel) 1 Low Profile
Infiniband HCA FDR (Mellanox) 1 Low Profile
40G NICs (Intel) 1 Low Profile
FC32 HBA (QLogic) 1 Low Profile
FC32 HBA (Emulex) 1 Low Profile
25G NICs (Broadcom) 1 Low Profile
25G NICs (QLogic) 1 Low Profile

Card Type Slot Priority Form Factor
10Gb NICs (Broadcom) 1 Low Profile
10Gb NICs (Intel) 1 Low Profile
10Gb NICs (Mellanox) 1 Low Profile
10Gb NICs (QLogic) 1 Low Profile
10Gb NICs (Solarflare) 1 Low Profile

Adapter RAID (Dell design) 1 Low Profile
External RAID (Dell design) 1 Low Profile
Non-RAID (Dell design) 1 Low Profile
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 43. Riser configurations: 1A + 2A
Card type Slot priority Form factor

HWRAID BOSS (ODM) 1, 2, 3 Low Profile
NVMe PCIe SSD (Dell design) 1, 2, 3 Low Profile
Infiniband HCA EDR (Mellanox) 1, 2, 3 Low Profile
100G NICs (Mellanox) 1, 2, 3 Low Profile
Omni-Path HFI (Intel) 1, 2, 3 Low Profile
Infiniband HCA FDR (Mellanox) 1, 2, 3 Low Profile
40G NICs (Intel) 1, 2, 3 Low Profile
FC32 HBA (QLogic) 1, 2, 3 Low Profile
FC32 HBA (Emulex) 1, 2, 3 Low Profile
25G NICs (Broadcom) 1, 2, 3 Low Profile
25G NICs (QLogic) 1, 2, 3 Low Profile

FC16 HBA (Emulex) 1, 2, 3 Low Profile
10Gb NICs (Broadcom) 1, 2, 3 Low Profile
10Gb NICs (Intel) 1, 2, 3 Low Profile
10Gb NICs (Mellanox) 1, 2, 3 Low Profile
10Gb NICs (QLogic) 1, 2, 3 Low Profile
10Gb NICs (Solarflare) 1, 2, 3 Low Profile
FC8 HBA (Emulex) 1, 3 Low Profile
1Gb NICs (Broadcom) 1, 2, 3 Low Profile
1Gb NICs (Intel) 1, 2, 3 Low Profile

External RAID (Dell design) 1, 2, 3 Low Profile
Non-RAID (Dell design) 1, 3 Low Profile
Table 44. Riser configurations: 1B + 2B

HWRAID BOSS (ODM) 1 Low Profile
NVMe PCIe SSD (Dell design) 1 Low Profile
Infiniband HCA EDR (Mellanox) 1 Low Profile
Omni-Path HFI (Intel) 1 Low Profile
Infiniband HCA FDR (Mellanox) 1 Low Profile
40G NICs (Intel) 1 Low Profile
25G NICs (Broadcom) 1 Low Profile
25G NICs (QLogic) 1 Low Profile

10Gb NICs (Mellanox) 1 Low Profile
10Gb NICs (QLogic) 1 Low Profile
10Gb NICs (Solarflare) 1 Low Profile
External RAID (Dell design) 1 Low Profile

HWRAID BOSS (ODM) 2 Full Height
Infiniband HCA EDR (Mellanox) 2 Full Height
100G NICs (Mellanox) 2 Full Height
Omni-Path HFI (Intel) 2 Full Height
40G NICs (Intel) 2 Full Height
FC32 HBA (QLogic) 2 Full Height
FC32 HBA (Emulex) 2 Full Height
25G NICs (Broadcom) 2 Full Height
25G NICs (QLogic) 2 Full Height
10Gb NICs (Broadcom) 2 Full Height
10Gb NICs (Intel) 2 Full Height
10Gb NICs (Mellanox) 2 Full Height
10Gb NICs (QLogic) 2 Full Height
10Gb NICs (Solarflare) 2 Full Height
1Gb NICs (Broadcom) 2 Full Height
1Gb NICs (Intel) 2 Full Height
External RAID (Dell design) 2 Full Height
Non-RAID (Dell design) 2 Full Height
Low-end Vedio (Dell design) 2 Full Height

Table 45. Riser configurations:1A


HWRAID BOSS (ODM) 1, 2 Low Profile
NVMe PCIe SSD (Dell design) 1, 2 Low Profile
Infiniband HCA EDR (Mellanox) 1, 2 Low Profile
100G NICs (Mellanox) 1, 2 Low Profile
Omni-Path HFI (Intel) 1, 2 Low Profile
Infiniband HCA FDR (Mellanox) 1, 2 Low Profile
40G NICs (Intel) 1, 2 Low Profile
FC32 HBA (QLogic) 1, 2 Low Profile
25G NICs (Broadcom) 1, 2 Low Profile
25G NICs (QLogic) 1, 2 Low Profile
10Gb NICs (Broadcom) 1, 2 Low Profile
10Gb NICs (Intel) 1, 2 Low Profile
10Gb NICs (Mellanox) 1, 2 Low Profile
10Gb NICs (QLogic) 1, 2 Low Profile
10Gb NICs (Solarflare) 1, 2 Low Profile
1Gb NICs (Broadcom) 1, 2 Low Profile
1Gb NICs (Intel) 1, 2 Low Profile
External RAID (Dell design) 1, 2 Low Profile

Removing an expansion card riser

Prerequisites

3 Before removing the expansion card riser 2A, remove the expansion card from the riser, if installed.
4 Disconnect any cables connected to the expansion card.
Step
Hold the touch points, and lift the expansion card riser, from the riser connector, on the system board.
NOTE: While removing the riser 1B, press the tabs and hold the touch point to lift the expansion card riser from the
system board.
Figure 46. Removing the expansion riser 1B

Figure 47. Removing the expansion riser 1A
Figure 48. Removing the expansion riser 2A

Figure 49. Removing the expansion riser 2B
Next step
Install the expansion card riser.
Related link
Installing an expansion card riser

Prerequisites

2 Before installing the expansion card riser 2A, install an expansion card into the riser, if applicable.
Steps
1 If removed, install the expansion cards into the expansion card riser.
2 Holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board.
NOTE: While installing riser 1 B, press the tabs and hold the touch point to align the expansion card riser and the riser
guide pin on the system board.
3 Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.

Figure 50. Installing the expansion riser 1A
Figure 51. Installing the expansion riser 1B

Figure 52. Installing the expansion riser 2A
Figure 53. Installing the expansion riser 2B
Next steps

2 Install any device drivers required for the card as described in the documentation for the card.
Related link
Installing expansion card into expansion card riser

Removing an expansion card from the expansion card riser
Prerequisites

3 If applicable, disconnect the cables from the expansion card.
NOTE: When removing a card from the riser 1, open the PCIe card holder latch. If applicable, remove the PCIe guide and then
remove the expansion card.
Steps
1 If applicable, lift the expansion card latch(es) out of the slot.
2 Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector
on the riser.
Figure 54. Removing an expansion card from riser 1A

Figure 55. Removing an expansion card from riser 1B
Figure 56. Removing an expansion card from riser 2A

Figure 57. Removing an expansion card from riser 2B
3 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion
card latch.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper
cooling and airflow inside the system.
Figure 58. Installing a filler bracket into riser 1A

Figure 59. Installing a filler bracket into riser 2B
4 Insert the expansion card latch into the slot to secure the bracket.
Next step
Install expansion card into expansion card riser.
Installing an expansion card into expansion card riser

Prerequisites

2 Unpack the expansion card and prepare it for installation.
NOTE: For instructions, see the documentation accompanying the card.
NOTE: When installing a card into the riser 1, open the PCIe card holder latch. If applicable, open the PCIe guide and then install
the expansion card.
Steps
1 If applicable, lift the expansion card latch and remove the filler bracket.
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.

Figure 60. Removing the metal filler bracket on Riser 2B
Figure 61. Removing the metal filler bracket on Riser 1A
2 Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser.
3 Insert the card edge connector firmly into the expansion card connector until the card is fully seated.
4 Close the expansion card latch.

Figure 62. Installing an expansion card into the expansion riser 1B
Figure 63. Installing expansion cards into the expansion riser 1A

Figure 64. Installing an expansion card into the expansion riser 2A
Next steps
1 After installing a card into the riser 1, close the PCIe card holder latch. If applicable, close the PCIe guide after installing the expansion
card.
3 Install any device drivers required for the card as described in the documentation for the card.
IDSDM/vFlash card (optional)

The IDSDM/vFlash card combines the IDSDM and/or vFlash features into a single module.
Removing the micro SD card

Prerequisites

Steps
1 Locate the SD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot.
2 Hold the SD card and remove it from the slot.
NOTE: Temporarily label each SD card with its corresponding slot number after removal.
Next step
Install a micro SD card.
Related link
Installing the micro SD card

Prerequisites
NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
NOTE: Re-install the micro SD cards into the same slots based on the labels you had marked on the cards during removal.
Steps
1 Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and insert the contact-pin end of the
card into the slot.
NOTE: The slot is keyed to ensure correct insertion of the card.

2 Press the card into the card slot to lock it into place.
Next step
Follow the procedure listed in After working inside your system.
Removing the optional IDSDM/vFlash card

Prerequisites

3 If you are replacing the IDSDM/vFlash card, remove the micro SD cards.
NOTE: Temporarily label each micro SD card with its corresponding slot number after removal.
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash, see the System board jumpers and connectors section.
2 Holding the pull tab, lift the IDSDM/vFlash card out of the system.

Figure 65. Removing the optional IDSDM/vFlash card
Next step
Install the optional IDSDM/vFlash card.
Related link
Removing the rear drive cage
Removing the micro SD card
Installing the optional IDSDM/vFlash card

Prerequisite
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash, see the System board jumpers and connectors section.
2 Align IDSDM/vFlash card with the connector on the system board.
3 Push IDSDM/vFlash card until it is firmly seated on the system board.

Figure 66. Installing the optional IDSDM/vFlash card
Next steps
1 Install the micro SD cards.
NOTE: Re-install the micro SD cards into the same slots based on the labels you had marked on the cards during
removal.
Related link
Installing the rear drive cage
Network daughter card

The network daughter card (NDC) is a small, removable mezzanine card, which provides the flexibility of selecting different network
connectivity options.
Removing the network daughter card

Prerequisites

3 Remove the expansion card riser 2 or the rear hard drive cage, depending on the configuration of your system.

Steps
1 Using a Phillips #2 screwdriver, loosen the captive screws that secure the network daughter card (NDC) to the system board.
2 Hold the NDC by the edges on either side of the touch points, and lift to remove it from the connector on the system board.
3 Slide the NDC towards the front of the system until the Ethernet connectors are clear of the slot in the back panel.
Figure 67. Removing the network daughter card
Next step
Install the NDC.
Related link
Installing the network daughter card

Prerequisite
Steps
1 Orient the NDC so that the Ethernet connectors fit through the slot in the chassis.
2 Align the captive screws at the back-end of the card with the screw holes on the system board.
3 Press the touch points on the card until the card connector is firmly seated on the system board connector.
4 Using a Phillips #2 screwdriver, tighten the captive screws to secure the NDC to the system board.

Figure 68. Installing the network daughter card
Next steps
1 Install the expansion card riser 2 or the rear hard drive cage, depending on the configuration of your system.
Related link
Integrated storage controller card

Your system includes a dedicated expansion card slot on the system board for the primary storage controller card. The storage controller
card provides the storage subsystem for internal hard drives of your system. The controller supports SAS and SATA hard drives and also
enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller.
Removing the integrated storage controller card

Prerequisites

Steps
1 Using Phillips #2 screwdriver, loosen the screws that secure the integrated storage controller cable to the connector on the system
board.
2 Lift the integrated storage controller cable to disconnect it from the connector on the system board.

Figure 69. Removing the integrated storage controller cable
3 Lift one end of the card and angle it to disengage the card from the card holder on the system board.
4 Lift the card out of the system.
Figure 70. Removing the integrated storage controller card

Next step
Install the integrated storage controller card.
Installing the integrated storage controller card

Prerequisite
Steps
1 Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board.
2 Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system
board.
NOTE: Ensure that the slots on the system board align with the screw holes on the integrated storage controller card
connector.
Figure 71. Installing the integrated storage controller card
3 Route the integrated storage controller card cable along the wall of the system.
4 Align the screws on the integrated storage controller card cable with the screw holes on the connector.
5 Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the card connector on the
system board.

Figure 72. Installing the integrated storage controller card cable
Next steps

Drives
Drives are supplied in hot swappable drive carriers that fit in the drive slots.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage
controller card to ensure that the host adapter is configured correctly.
CAUTION: Do not turn off or restart your system while a drive is being formatted. Doing so can cause a drive
failure.
When you format a drive, allow enough time for the formatting to complete. Be aware that high-capacity drives can take a long time to
format.
Removing a drive blank

The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisites

2 If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.

CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Press the release button, and slide the drive blank out of the drive slot.
Figure 73. Removing a drive blank
Next steps
• Follow the procedure listed in After working inside your system.
• Install a drive or a drive blank.
Related link
Installing a drive blank
Installing a drive blank

The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisite
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.
Figure 74. Installing a drive blank
Next step
If removed, install the front bezel.

Related link
Removing a drive carrier

Prerequisites
1 Follow the safety guidelines listed in .

2 If applicable, remove the front bezel.
3 Using the management software, prepare the drive for removal.
If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the
drive is ready for removal. For more information, see the documentation for the storage controller.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the
storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation
supplied with your operating system.
Steps
1 Press the release button to open the drive carrier release handle.
2 Holding the handle, slide the drive carrier out of the drive slot.
Figure 75. Removing a drive carrier
Next steps

2 Install a drive carrier.
3 If you are not replacing the drive immediately, insert a drive blank in the empty drive slot to maintain proper system cooling.
Related link
Installing a drive carrier

Prerequisites
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage
controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and attempting to
lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation
supplied with your operating system.
CAUTION: When a replacement hot swappable hard drive is installed and the system is powered on, the hard drive automatically
begins to rebuild. Ensure that the replacement hard drive is blank or contains data that you wish to overwrite. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.
1 Follow the safety guidelines listed in .

2 If applicable, remove the drive blank.
Steps
1 Press the release button on the front of the drive carrier to open the release handle.
2 Insert the drive carrier into the drive slot and slide until the drive connects with the backplane.
3 Close the drive carrier release handle to lock the drive in place.
Figure 76. Installing a drive carrier
Next step
If applicable, install the front bezel.
Related link

Removing the drive from the drive carrier
Prerequisite
Steps
1 Using Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.
2 Lift the drive out of the drive carrier.
Figure 77. Removing the drive from the drive carrier
Next step
If applicable, install the drive into the drive carrier.
Related link
Installing a drive into the drive carrier

Prerequisite
CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.
Steps
1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.
2 Align the screw holes on the drive with the screws holes on the drive carrier.
When aligned correctly, the back of the drive is flush with the back of the drive carrier.
3 Using the Phillips #1 screwdriver, secure the drive to the drive carrier with screws.

Figure 78. Installing a drive into the drive carrier
Drive backplane
Depending on your system configuration, the drive backplanes supported in PowerEdge R640 are listed here:
Table 46. Supported backplane options for PowerEdge R640 systems
System Supported drives options

2.5 inch (x8) SAS, SATA, or NVMe backplane
2.5 inch (x10) SAS, SATA, or NVMe backplane

PowerEdge R640 2.5 inch (x10) SAS, SATA, or NVMe backplane and 2.5 inch (x2)
SAS or SATA backplane (back)
3.5 inch (x4) SAS or SATA backplane
NOTE: Mixing of 2.5 inch 10K or 15K SAS drives with 2.5 inch 7.2K SATA or Nearline SAS drives on the same backplane is not
supported. You can mix solid state drives with hard drives on the same backplane.
Removing the drive backplane

Prerequisites
CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane.
CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can replace them
in the same location.
NOTE: The procedure to remove the backplane is similar for all backplane configurations.

4 Remove the backplane cover.

5 Remove all drives from the front bay.
6 Disconnect all the cables from the backplane.
Step
Press the blue release tabs and lift the backplane to disengage the backplane from the hooks on the system.
NOTE: If your backplane has an expander board, then loosen the screws on the expander board before you remove the
backplane.
Figure 79. Removing drive backplane
Figure 80. 8 X 2.5 drive backplane
1 release tab (2) 2 SAS cable A connector

3 backplane signal cable connector 4 backplane
5 SAS cable B connector 6 power cable connector

Figure 81. 10 X 2.5 drive backplane
1 release tab (2) 2 NVMe cable connector

3 NVMe cable connector 4 NVMe cable connector
5 NVMe cable connector 6 power cable connector
7 NVMe cable connector 8 backplane to expander board cable connector
9 backplane to expander board cable connector
Next step
Install the drive backplane.
Related link
Installing the drive backplane
Installing the drive backplane

Prerequisite
NOTE: The procedure to install the backplane is similar for all backplane configurations.
Steps
1 Use the hooks on the system as guides to align the slots on the backplane with the guides on the system.
2 Lower the drive backplane until the blue release tabs snap into place.
NOTE: If you are installing a backplane with an expander board, then tighten the captive screws after installing the
backplane.

Figure 82. Installing drive backplane
Next steps
1 Connect all the cables to the backplane.

2 Install all the drives.
3 Install the backplane cover.
Related link
Removing the 2.5 inch drive backplane (rear)

Prerequisites
CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the
backplane.
CAUTION: You must note the number of each drive and temporarily label them before removal so that you can replace them in
the same locations.

3 Remove all the drives from the rear drive cage.
4 Disconnect all the cables from the backplane.
5 Remove the rear drive cage

Steps
1 Using Phillips #2 screwdriver, remove the screws that secure the drive backplane to the rear drive cage.
2 Disengage the backplane from the hooks on the rear drive cage, and remove it from the rear drive cage.
Figure 83. Removing the 2.5 inch drive back plane (rear)
Figure 84. 2 X 2.5 rear drive backplane
1 power connector 2 backplane signal connector

3 SAS cable connector 4 NVMe cable connector
Next step
Install the rear 2.5 inch drive backplane.
Related link
Removing the drive from the drive carrier
Installing the 2.5 inch drive backplane (rear)
Installing the 2.5 inch drive backplane (rear)

Prerequisite

Steps
1 Use the hooks on the rear drive cage as guides to align the drive backplane.
2 Lower the backplane into the system until it is firmly seated.
3 Using Phillips #2 screwdriver, replace the screws to secure the backplane to the rear drive cage.
Figure 85. Installing the 2.5 inch drive backplane (rear)
Next steps
1 Install the rear drive cage.

3 Connect all the cables to the backplane.
Related link

Cable routing
Figure 86. Cable routing - 10 x 2.5 hard drive backplane and 2 x 2.5 rear hard drive backplane with mini PERC
1 backplane 2 backplane expander

3 backplane signal cable 4 cable routing clip
5 backplane power cable 6 backplane expander power cable
7 SAS cable (SAS A1 and SAS B1) 8 SAS cable (SAS A0 and SAS B0)
9 rear backplane power cable 10 rear backplane signal cable
11 rear backplane 12 PCIe expansion card
13 PCIe cable 14 mini PERC card
15 system board 16 SAS cable
17 SAS cable 18 cable routing clip

Figure 87. Cable routing - 10 x 2.5 hard drive backplane with mini PERC
1 backplane 2 backplane expander

3 backplane signal cable 4 cable routing clip
5 backplane power cable 6 backplane expander power cable
7 SAS cable (SAS A1 and SAS B1) 8 SAS cable (SAS A0 and SAS B0)
9 mini PERC card 10 system board

1 hard drive backplane 2 cable routing clip

3 system board 4 backplane power cable
5 backplane signal cable 6 mini PERC card


3 backplane signal cable 4 backplane power cable
5 mini PERC card 6 system board

Figure 90. Cable routing - 8 x 2.5 hard drive backplane with onboard SATA

3 backplane signal cable 4 backplane power cable
5 system board 6 SATA cable
7 cable routing clip
Rear drive cage

The rear drive cage supports up to two 2.5 inch drives.

Prerequisites

3 Remove all the drives.
4 Disconnect all the cables from the rear drive backplane.
Steps
1 Using Phillips #2 screwdriver, loosen the screws that secure the drive cage to the system.
2 Pull and hold the screws to lift the drive cage away from the system.

Figure 91. Removing the rear drive cage
Next step
Install the rear drive cage.
Related link

Prerequisite
Steps
1 Align the screws on the drive cage with the screw holes on the system chassis.
2 Lower the drive cage into the system until it is firmly seated and the screws locks into place.
3 Using Phillips #2 screwdriver, tighten the screws.

Figure 92. Installing the rear drive cage
Next steps
1 Reconnect all the disconnected cables to the rear drive backplane.

Related link
System battery
The system battery is used for low-level system functions such as powering the real-time and date settings of the system.
Replacing the system battery

Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your
system.

3 If applicable, disconnect the power or data cables from expansion card(s) in the expansion card riser 1A.
4 Remove the expansion card riser 1A.
Steps
1 Locate the battery socket. For more information, see the System board jumpers and connectors section.
removing a battery.
2 Use a plastic scribe to pry out the system battery as shown in the following illustration:

Figure 93. Removing the system battery
3 To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.
4 Press the battery into the connector until it snaps into place.
Figure 94. Installing the system battery
Next steps
1 Install the expansion card riser 1A.

2 If applicable, connect the cables to the expansion card(s) in the expansion card riser 1A.
4 While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.
5 Enter the correct time and date in the System Setup Time and Date fields.
6 Exit the System Setup.
Related link
USB module
An additional USB port can be added to the front of the system. Depending on the configuration of your system, you can add either a USB
3.0 or USB 2.0 module. The USB module cable connects to the internal USB port on the system board.
Removing the USB module

Prerequisites

3 Remove the backplane cover.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these cables
properly when you replace them to prevent them from being pinched or crimped.
NOTE: The procedure to remove the USB 3.0 and USB 2.0 modules is similar.
Steps
1 Disconnect the USB cable from the USB connector on the system board. For more information, see the System board jumpers and
connecters section.
2 Using Phillips #1 screwdriver, remove the screws on the USB module.
3 Slide the module out of the system until it is free of the USB module slot on the front panel.
Figure 95. Removing the USB module
Next step
Install the USB module.
Related link
Installing the USB module

Prerequisite
NOTE: The procedure to install the USB 3.0 and USB 2.0 modules is similar.
Steps
1 Route the USB cable on the USB module, through the USB slot on the front panel.
2 Insert the USB module into the slot on the front panel.
3 Align the screw on the module with the screw hole on the system.
4 Using the Phillips #1 screwdriver, replace the screw to secure the module to the system.

5 Route the USB cable and connect it to the USB connector on the system board. For more information, see the System board jumpers
and connecters section.
Figure 96. Installing the USB module
Next steps

2 Install the backplane cover.
Related link
Internal USB memory key (optional)

An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. To boot from
the USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in
System Setup.
An optional USB memory key can be installed in the internal USB 3.0 port and can be used as a boot device, security key or mass storage
device.
The internal USB port is on the system board.
NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
For configurations that support USB 3.0 module, the USB 3.0 module cable connects to the internal USB port on the system board. In this
scenario, the default internal USB port is available under the backplane cover. The position of the default internal USB port may vary
depending on the configuration of your system.

Replacing optional internal USB memory key
Prerequisites
CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory
key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.

Steps
1 Locate the USB port or USB memory key on the system board.
To locate the USB port, see the Internal USB memory key (optional) section.
2 If installed, remove the USB memory key from the USB port.
3 Insert the replacement USB memory key into the USB port.
Next steps

2 While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Optical drive (optional)

Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be categorized into two basic types: optical
disc readers and optical disc writers.
Removing the optical drive

Prerequisites

3 Disconnect the power and data cables from the connectors on the optical drive.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them
from the system board and drive. Route these cables properly when you replace them to prevent them from being
pinched or crimped.
Steps
1 Press the release tab to release the optical drive.
2 Slide the optical drive out of the system until it is free of the optical drive slot.
3 If you are not adding a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as
the optical drive.

Figure 97. Removing optical drive
Next step
Install an optical drive.
Related link
Installing the optical drive
Installing the optical drive

Prerequisite
Steps
1 Align the optical drive with the optical drive slot on the front of the system.
2 Slide in the optical drive until the release tab snaps into place.
Figure 98. Installing the optical drive
Next steps
1 Connect the power and data cables to the connector on the optical drive and the connector on the system board.
NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.

Power supply units

The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system.
Your system supports one of the following:
• Two 1600 W, 1100 W, 750 W, or 495 W AC PSUs

• Two 1100 W DC PSUs
• Two 1100 W or 750 W Mixed Mode HVDC PSUs
NOTE: For more information, see the Technical specifications

section.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power
Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have
the same power rating. Mixing PSUs will result in mismatch condition or failure to turn the system on.
NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without redundancy) is
configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is
disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system utilization is low in order to
maximize efficiency.
NOTE: If two PSUs are used, they must be of the same maximum output power.
Hot spare feature

Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU)
redundancy.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of
the system load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU. If the output
voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU.
The default PSU settings are as follows:
• If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched to the active
state.
• If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep
state.
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at
Removing a power supply unit blank

Prerequisite
Step
If you are installing a second PSU, remove the PSU blank in the bay by pulling the blank outward.

CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant
configuration. Remove the PSU blank only if you are installing a second PSU.
Figure 99. Removing a power supply unit blank
Next step
Install the PSU blank.
Related link
Installing a power supply unit blank

Prerequisites

2 Install the power supply unit (PSU) blank only in the second PSU bay.
Step
Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.
Figure 100. Installing a power supply unit blank
Removing a power supply unit

The procedure for removing AC and DC PSUs is identical.
Prerequisites
CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and
replace only one PSU at a time in a system that is powered on.

2 Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the
strap on the PSU handle.
3 Unlatch and lift the optional cable management arm if it interferes with the PSU removal.
For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals.
Step
Press the orange release latch and slide the PSU out of the system by using the PSU handle.
Figure 101. Removing a power supply unit
Next step
Install the PSU or the PSU blank.
Related link
Installing a power supply unit

The procedure for installing AC and DC PSUs is identical.
Prerequisites

2 For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output
power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Step
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.

Figure 102. Installing a power supply unit
Next steps
1 If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack
documentation at Dell.com/poweredgemanuals.
2 Connect the power cable to the PSU, and plug the cable into a power outlet.
CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU
is discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the
PSU is functioning properly.
Wiring instructions for a DC power supply unit

Your system supports up to two –(48–60) V DC power supply units (PSUs).
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire Gauge (AWG) wire rated
minimum 90ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit over-current protection rated 50
A for DC with a high interrupt current rating.
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC source (reliably
grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V DC source is efficiently secured to earth (ground).
NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring.
Input requirements
• Supply voltage: –(48–60) V DC

• Current consumption: 32 A (maximum)
Kit contents
• Dell part number 6RYJ9 terminal block or equivalent (1)
• #6-32 nut equipped with lock washer (1)
Required tools
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Required wires
• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC].
• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return).
• One UL 10 AWG, 2 m maximum, green with a yellow stripe, stranded wire (safety ground).
Assembling and connecting safety ground wire

Prerequisite
Steps
1 Strip the insulation from the end of the green or yellow wire, exposing approximately 4.5 mm (0.175 inch) of copper wire.
2 Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue terminal (Jeeson Terminals Inc., R5-4SA
or equivalent) to the green and yellow wire (safety ground wire).
3 Connect the safety ground wire to the grounding post on the back of the system by using a #6-32 nut equipped with a locking
washer.
Assembling DC input power wires

Prerequisite
Steps
1 Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch) of copper wire.
WARNING: Reversing polarity when connecting DC power wires can permanently damage the power supply or the
system.
2 Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a Phillips
#2 screwdriver.

WARNING: To protect the power supply from electrostatic discharge, the captive screws must be covered with the
rubber cap before inserting the mating connector into the power supply.
3 Rotate the rubber cap clockwise to fix it over the captive screws.
4 Insert the mating connector into the power supply.
System board
A system board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect
different components or peripherals of the system. A system board provides the electrical connections to the components in the system to
communicate.
Removing the system board

Prerequisites
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system
board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on
your hard drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed,
it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the
cryptographic binding, and it cannot be re-installed or installed on another system board.

3 Remove the following:
a Air shroud
b Power supply unit(s)
c All expansion card risers
d Integrated storage controller card
e vFlash/IDSDM module
f Internal USB key (if installed)
g USB 3.0 module (if installed)
h Processors and heat sink modules
i Processors and memory blanks (if applicable)
CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you
cover the processor socket with the processor protective cap.
j Memory modules and memory module blanks
k Network daughter card
Steps
1 Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
2 Holding the system board holder, loosen the release pin, slightly lift the system board, and then slide it toward the front of the chassis.
Sliding the system board toward the front of the chassis disengages the connectors from the back of the chassis slots.
3 Lift the system board out of the chassis.

Figure 103. Removing the system board
Next step
Install the system board.
Related link
Removing a power supply unit
Removing the optional IDSDM/vFlash card
Replacing optional internal USB memory key
Installing the system board

Prerequisite
Steps
1 Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
2 Holding the system board holder and release pin, insert the system board into the system.
3 Holding the system board holder, push the system board toward the back of the system until the release pin clicks into place.

Figure 104. Installing the system board
Next steps
1 Install the Trusted Platform Module (TPM).
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in
module is provided for all system board replacements, where a TPM plug-in module was installed.
2 Replace the following:
a Integrated storage controller card
b Internal USB key (if applicable)
c USB 3.0 module (if applicable)
d IDSDM/vFlash module card
e All expansion card risers
f Processors and heat sink modules
g Processors and memory blanks (if applicable)
h Memory modules and memory module blanks
i Network daughter card
j Air shroud
k Power supply unit(s)
3 Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing
bracket.
5 Ensure that you:
a Use the Easy Restore feature to restore the Service Tag. For more information, see the Easy restore section.
b If the Service Tag is not backed up in the backup flash device, enter the Service Tag manually. For more information, see the
Restoring the Service Tag by using the Easy Restore feature section.
c Update the BIOS and iDRAC versions.
d Re-enable the Trusted Platform Module (TPM). For more information, see the Replacing the Trusted Platform Module section.

6 Import your new or existing iDRAC Enterprise license.
For more information, see iDRAC User's Guide, at Dell.com/idracmanuals.
Related link
Replacing the Trusted Platform Module
Entering the system Service Tag by using System Setup

If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
1 Turn on the system.

2 Press F2 to enter System Setup.
3 Click Service Tag Settings.
4 Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5 Click Ok.
6 Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Restoring the Service Tag by using the Easy Restore feature

By using the Easy Restore feature, you can restore your Service Tag, license, UEFI configuration, and the system configuration data after
replacing the system board. All data is automatically backed up in a backup flash device. If BIOS detects a new system board and the
Service Tag in the backup flash device, BIOS prompts the user to restore the backup information.
1 Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS displays the Service Tag, the
status of the license, and the UEFI Diagnostics version.
2 Perform one of the following steps:
After the restore process is complete, BIOS prompts to restore the system configuration data.
3 Perform one of the following steps:
• Press Y to restore the system configuration data.
• Press N to use the default configuration settings.
After the restore process is complete, the system restarts.
Trusted Platform Module

Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices.
Software can use a TPM to authenticate hardware devices. Because each TPM chip has a unique and secret RSA key which is embedded
during the manufacture of the TPM, it is capable of performing platform authentication operation.

Replacing the Trusted Platform Module
Prerequisites

NOTE:
• Ensure that your operating system supports the version of the TPM module being installed.
• Ensure that you download and install the latest BIOS firmware on your system.
• Ensure that the BIOS is configured to enable UEFI boot mode.
Steps
1 Locate the TPM connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board jumpers and connectors section.
2 Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3 Slide the TPM module out from its connector.
4 Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5 Pull the plastic rivet out of its slot on the system board.
6 To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
7 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
8 Press the plastic rivet until the rivet snaps into place.
Figure 105. Installing the TPM
Next steps
1 Install the system board.

Related link
Initializing TPM for BitLocker users

Initialize the TPM.
For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx.

The TPM Status changes to Enabled, Activated.
Initializing the TPM 1.2 for TXT users

1 While booting your system, press F2 to enter System Setup.
2 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3 From the TPM Security option, select On with Pre-boot Measurements.
4 From the TPM Command option, select Activate.
5 Save the settings.
6 Restart your system.
7 Enter System Setup again.
8 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
9 From the Intel TXT option, select On.
Control panel
A control panel allows you to manually control the inputs to the server.
Your system supports:
• Left control panel: Left control panel contains status LEDs, system ID button, and iDRAC Quick Sync 2 (optional).
• Right control panel: Right control panel contains power button, USB 2.0 ports,, micro USB for iDRAC Direct, and status LED for iDRAC
Direct.
Removing the left control panel

Prerequisites

NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
4 For ease of removal of the left control panel, remove the cooling fan #1 to access the cable latch.
Steps
1 Pull the cable latch and disconnect the control panel cable from the system board connector.
2 Using Phillips #1 screwdriver, remove the screws that secure the cable cover.

Figure 106. Removing the cable cover
3 Using Phillips #1 screwdriver, remove the screws that connect the control panel to the system.
Figure 107. Removing left control panel
4 Holding the control panel by its sides, remove the control panel away from the system.
Next step
Install the left control panel.
Related link
Installing the left control panel
Installing the left control panel

Prerequisite
Steps
1 Route the control panel cable through the side wall of the system.
2 Align the control panel with the control panel slot on the system and attach the control panel to the system.
3 Connect the control panel cable to the system board connector and secure it using cable latch.
4 Using Phillips #1 screwdriver, install the screws that secure the control panel to the system.

Figure 108. Installing the left control panel
5 Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system.
Figure 109. Installing the cable cover
Next steps

2 If applicable, install the cooling fan #1.
Related link
Removing the right control panel

Prerequisites

NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
3 For ease of removal of the right control panel, remove the cooling fan #8 to access the cable latch.

Steps
1 Pull the cable latch and disconnect the control panel cable from the system board connector.
2 Using Phillips #1 screwdriver, remove the screws that secure the cable cover.
Figure 110. Removing the cable cover
3 Using Phillips #1 screwdriver, remove the screws that connect the control panel to the system.
Figure 111. Removing right control panel
4 Holding the control panel by its sides, remove the control panel away from the system.
Next step
Install the right control panel.
Related link
Installing the right control panel
Installing the right control panel

Prerequisite

Steps
1 Route the control panel cable through the side wall of the system.
2 Align the control panel with the control panel slot on the system and attach the control panel to the system.
3 Connect the control panel cable to the system board and secure it using cable latch.
4 Using Phillips #1 screwdriver, install the screw that secures the control panel to the system.
Figure 112. Installing the right control panel
5 Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system.
Figure 113. Installing the cable cover
Next steps
1 If applicable, install the cooling fan #8.


7
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of
running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix
the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
• Run tests automatically or in an interactive mode

• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
Running the Embedded System Diagnostics from Boot

Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
1 When the system is booting, press F11.

2 Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3 Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell

Lifecycle Controller
1 As the system boots, press F10.
2 Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Using system diagnostics 155

System diagnostic controls
Menu Description
Configuration Displays the configuration and status information of all detected devices.
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.
156 Using system diagnostics

8
Jumpers and connectors
This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and
describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup
passwords. You must know the connectors on the system board to install components and cables correctly.
Topics:
• System board jumper settings

• System board jumpers and connectors
• Disabling forgotten password
System board jumper settings

For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section.
Table 47. System board jumper settings
Jumper Setting Description

PWRD_EN The BIOS password feature is enabled.
The BIOS password feature is disabled. iDRAC local access is

unlocked at next AC power cycle. iDRAC password reset is enabled
in F2 iDRAC settings menu.
NVRAM_CLR The BIOS configuration settings are retained at system boot.
The BIOS configuration settings are cleared at system boot.
Jumpers and connectors 157

System board jumpers and connectors
Figure 114. System board jumpers and connectors
Table 48. System board jumpers and connectors
Item Connector Description

1. P_RG1_CP Right panel connector
2. J_WS_PWRBTN Power button connector
3. J_INTRUSION_DET1 Intrusion switch connector
4. J_FAN1U_2 Cooling fan connector
5. CPU2 Processor socket 2
6. J_BATT_SIG Battery signal connector
7. J_BATT_PWR Battery power connector
158 Jumpers and connectors

Item Connector Description
8. CP Left control panel connector
9. B6, B12, B5, B11, B4, B10, B7, B1, B8, B2, B9, B3 Memory module sockets
10. J_ODD Optical drive connector
11 J_BP_SIG1 Backplane signal connector 1
12 J_BP1 Backplane connector 1
13 J_BP2 Backplane connector 2
14 J_STORAGE_M4 SAS connector 4

18 J_SATA_C SATA connector
19 J_USB_INT Internal USB port
20 J_IDSDM_vFLASH IDSDM/vFlash module connector
21 J_RISER2 Riser 2 connector
22 J_NDC Network Daughter Card connector
23 J1 SATA connector
24 J_SATA_B SATA connector
25 J_SATA_A SATA connector
26 J_BP_SIG0 Backplane signal connector 0
27 J_BPO Backplane power connector
28 J_R1_SS82_2 Riser 1 connector
29 J_TPM_MODULE1 TPM module connector
30 BATTERY Battery connector
31 J_VGA VGA connector
32 J_STORAGE1 Mini PERC controller connector
33 J_USB_INT1 USB connector
34 CPU1 Processor socket 1
35 A6, A12, A5, A11, A4, A10, A7, A1, A8, A2, A9, A3 Memory module sockets
Disabling forgotten password

The software security features of the system include a system password and a setup password. The password jumper enables or disables
password features and clears any password(s) currently in use.
Prerequisite
Jumpers and connectors 159

Steps
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3 Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a
new system and/or setup password, you must move the jumper back to pins 2 and 4.
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new
password(s) the next time it boots.
5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
6 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
8 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
10 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
11 Assign a new system and/or setup password.
160 Jumpers and connectors

9
Getting help
Topics:
• Receiving automated support with SupportAssist

• Contacting Dell
• Documentation feedback
• Accessing system information by using QRL
Receiving automated support with SupportAssist

Dell SupportAssist is an optional Dell Services offering that automates technical support for your Dell server, storage, and networking
devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits:
• Automated issue detection — SupportAssist monitors your Dell devices and automatically detects hardware issues, both proactively
and predictively.
• Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell Technical Support.
• Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue.
• Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about
SupportAssist, go to Dell.com/SupportAssist.
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:
1 Go to Dell.com/support.
2 Select your country from the drop-down menu on the lower right corner of the page.
3 For customized support:
a Enter your system Service Tag in the Enter your Service Tag field.
b Click Submit.
The support page that lists the various support categories is displayed.
4 For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5 For contact details of Dell Global Technical Support:
a Click Global Technical Support.
b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Getting help 161

Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your
feedback.
Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system. The QRL is located on the
top of the system cover and provides access to generic information about your system. If you want to access information specific to the
system service tag, such as configuration and warranty, you can access QR code located on the system Information tag.
Prerequisites
Ensure that your smart phone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• A direct link to Dell to contact technical assistance and sales teams
Steps
1 Go to Dell.com/QRL and navigate to your specific product or
2 Use your smart phone or tablet to scan the model-specific Quick Resource (QR) code on your PowerEdge system or in the Quick
Resource Locator section.
Quick Resource Locator for R640
Figure 115. Quick Resource Locator for PowerEdge R640
162 Getting help

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Installation and Service Manual

Regulatory Model: E39S Series

1 PowerEdge R640 system overview................................................................................................................ 8

4 Initial system setup and configuration.......................................................................................................... 38

5 Pre-operating system management applications.......................................................................................... 41

6 Installing and removing system components................................................................................................ 64

7 Using system diagnostics........................................................................................................................... 155

8 Jumpers and connectors ............................................................................................................................157

9 Getting help................................................................................................................................................ 161

• Two Intel Xeon Processor Scalable Family processors

• Supported configurations for PowerEdge R640

Supported configurations for PowerEdge R640

8 PowerEdge R640 system overview

PowerEdge R640 system overview 9

Figure 2. Front view of 8 x 2.5 inch drive system

Figure 3. Front view of 4 x 3.5 inch drive system

Figure 4. Front view of 10 x 2.5 inch drive system

Table 1. Features available on the front of the system

Item Ports, panels, and slots Icon Description

NOTE: The iDRAC Quick Sync 2 indicator is available only on

• Status LED: Enables you to identify any failed hardware

10 PowerEdge R640 system overview

NOTE: DVD devices are data only.

3 USB port (optional) The USB port is USB 3.0 compliant.

Left control panel view

Table 2. Left control panel

Item Indicator or button Icon Description

PowerEdge R640 system overview 11

Table 3. Status LED indicators and descriptions

Icon Description Condition Corrective action

If the problem persists, see the Getting help section.

NOTE: For more information about the

12 PowerEdge R640 system overview

Figure 6. System health and system ID indicators

Table 4. System health and system ID indicator codes

System health and system ID indicator code Condition

iDRAC Quick Sync 2 indicator codes

Figure 7. iDRAC Quick Sync 2 indicators

Table 5. iDRAC Quick Sync 2 indicators and descriptions

iDRAC Quick Sync 2 indicator Condition Corrective action

PowerEdge R640 system overview 13

Right control panel view

Figure 8. Right control panel

Table 6. Right control panel

14 PowerEdge R640 system overview

NOTE: Press the power

2 USB port The USB ports are 4-pin, 2.0-

3 iDRAC Direct LED N/A The iDRAC Direct LED indicator

4 iDRAC Direct port The iDRAC Direct port is micro

iDRAC Direct LED indicator codes

Table 7. iDRAC Direct LED indicator codes

iDRAC Direct LED Condition

Turns off Indicates that the laptop or tablet is unplugged.

PowerEdge R640 system overview 15

Figure 10. Back view of system with 3 PCIe expansion slots

Figure 11. Back view of system with 2 PCIe expansion slots

Figure 13. Back view of the system with 2 risers

16 PowerEdge R640 system overview