Candidate Seat no………….

CHAROTAR UNIVERSITY OF SCIENCE & TECHNOLOGY

Seventh Semester of B. Tech (ME) Examination
Nov.-Dec. 2019
ME 441 Quality Engineering and Assurance
Date: Time: Maximum Marks: 70
Instructions:
1. The question paper comprises two sections.
2. Section I and II must be attempted in separate answer sheets.
3. Make suitable assumptions and draw neat figures wherever required.
4. Use of scientific calculator is allowed.

SECTION – I

Q-1(a) Define following. (Each carries one mark) [05]

(1) Concurrent Engineering (2) OHSAS 18001 (3) M.T.B.F

(4) Redundancy (5) Reliability Improvement Factor

Q-1(b) "What is the difference between "voice of the customer" (VOC) and customer needs? If [02]
the customer says they need some feature, isn't that good enough to guide developers?"

Q-2(a) How QFD can be applied in manufacturing industries? [06]

OR
Q-2(a) What is FMEA? Prepare FMEA worksheet and explain any two contents of it. [06]

Q-2(b) What are the characteristics of Total Quality Control concept? How TQM can be [08]
implemented effectively?
OR
Q-2(b) Explain following concepts of TQM- [08]
(1) Quality for Profit (2) Right First Time or Zero Defect

Q-3(a) Two units of system, A & B have reliabilities of 0.9 and 0.5 respectively. Determine the [06]
reliability for the following configurations-
(a) A & B are cascaded
(b) A & B are cascaded and is redundant
(c) A & B are cascaded and only B as redundant

Q-3(b) Explain in details. (Any two) [08]

(1) ISO 9001 (2) ISO 14000 (3) ISO/TS 16949

Page 1 of 3
 SECTION – II

Q-4 (a) Answer following multiple choice questions. (Each carries one mark) [05]
(1)

(2)

(3)

(4)

(5)

Q-5 (a) [04]

Q-5 (b) [04]

Q-5 (b) [04]

Q-5 (c) [05]

Q-6 (a) [06]

Q-6 (b) [06]

*****

Page 2 of 3