Summary

The Food Corporation of India (FCI) General Manager

requires a solution to monitor the sales and safety of the
food grains stored in different parts of a country.

Summary

The General Manager wants to know every aspect that

could impact the food grains distribution across the
country. He/she needs to deploy this system to every FCI
warehouse to analyze the safety and distribution of the
food grains. For example, if there is some decaying food
grains in the warehouse, it needs to be notified. This would
help him to manage these grains by changing the
temperature of the warehouse or even replacing them
avoiding further decay of other food grains. He/she can
analyze the data across the country to decide the dynamic
prices based upon the factors like availability and demand.
They can digitally maintain the operation and buffer of food
grains.
Persona Template – Hypothetical photo of S N Singh

[S.N Singh]

[FCI warehouse manager]

[“I like to manage things according to time and
situation and do something extraordinary to
avoid the crisis”]

About
• 55,married ,15 years as the warehouse Manager
• Being the person who’s responsible for the management
of food grains and their distribution
• Managing multiple things ranging from food grain safety to
their transportation
• I work with other warehouse staffs and members

Responsibilities Main Goals

• Proper placement of food grains
to ensure their safety
• Managing their transportation
schedules
• Coordination with other
warehouses across the city
• Attend various meeting to
understand the pricing needs
• Being the person who distributes
the task and takes decisions
based upon various requirements
• Management of transportation
and storage facility
• Optimizing time and money to
ensure safety of the food grains

Needs
• I always needs someone on the
warehouse to monitor things for
me when I’m not there
• I mostly on the move managing
various activities at a time
• I need a dynamic tool which can
allow me to see things
transparently and more easily
Pain Points
• Pen and paper requires a lot of
time to record and analyze
• Require tools to participate more
in high level tasks
• With these complexity it is very
hard to maintain timesheet on
the go.
User Experience Journey Template: Managing warehouse and transportation

This journey demonstrates the daily problem, solution and situation of warehouse manager.
Enter Analyze Solution found Communicate Attend
warehouse Data with other meetings
Apply solution warehouses
Look at Identify Provide your
ACTIONS different problem Fix the problem Manage warehouse
activities transportation status
Schedule Give
suggestions

Note down the How to solve Ok what’s next Ah its done and Today’s
status of each the problem? on my checklist now let’s go for work is
block next almost done
Check previous Mark it secure for Let’s check
MINDSET Take a look on data different blocks warehouse
transportation of warehouses again
schedule

Nice morning Tensed Exited Work’s almost

FEELING done
Relaxed

Datasheet Old data Schedule Schedule Datasheet

Datasheets
Transportation
TOUCH sheets
POINTS
Hand-drawn and paint mockup For Warehouse Management app

This diagram is an abstract view what we can do. We can extract quantity of each block in
warehouse to fully utilize the capacity monitor each block for decay issue to ensure safety. Thus
various warehouses data can be combined together to analyze huge amount of data and further led
to many use cases. This data can be used to monitor performance of each warehouse. With this we
store these data to a cloud platform to effective use of the accounting system. There can be no loop
holes and we can easily add more functionalities. Note in these example we also include IOT in
transportation to make effect use of transportation system and monitor each vehicles dynamically in
real time.

Give me suggestions to improve Thank You (Name-Abhilekh Kumar)