I.

INTRODUCTION Drugstore is a common American term for a type of store, centrally

featuring a pharmacy. Drugstores sell not only medicines, but also miscellaneous items such as candy, cosmetics, and magazines, as well as light refreshments. The main goal of our business is to provide prescription medications for our customers at the lowest prices on the market. We will be able to sell prescriptions at reduced prices by carefully maintaining efficiencies in our operations and by targeting a specific segment of the market - those customers who pay for their prescription medications themselves. By focusing on this segment it gives us additional efficiencies - we avoid disruptions in cash flow often associated with insurance payments and we can eliminate unnecessary services for the type of knowledgeable, repeat customer taking maintenance-type medication. We will also dispense medicines or drugs with good quality, effectively and safety and lastly to educate consumer or client with medicine or drug information counseling. Kind of Business Retail Drugstore Location: Brgy. 46 Nalbo, Laoag City - Laoag City General Hospital

II.

ORGANIZATIONAL STRUCTURE

MANAGER/OWNER
is responsible for assuring that all prescription drugs and controlled

substances are safe and secure in the pharmacy. developing a system of inventory record keeping and control to detect any shortages or discrepancies in controlled substances at the earliest possible time control of all keys to the pharmacy as well as the ultimate security of the pharmacy
preparing

plan

to

safeguard

prescription

records

and

pharmaceuticals in the event of a natural disaster such as a floods.

separating from the dispensing stock all pharmaceuticals over 6

months out of date. reporting to the Board any deaths due to drugs dispensed through the pharmacy PHARMACIST
the primary responsibility of a pharmacist is to safely and properly

dispense medication to patients within the regulations of state pharmacy boards.

must record all the details of each transaction, including the date,

time, amount of medication and the purpose of the prescription. responsible in checking medication expiration
help the manager to purchase medicines.

PHARMACY ASSISTANT
responsible for the dispensing and distribution of medicine under the

supervision of a qualified pharmacist.

dispensing

of stock which includes duties like pre-packing of

tablets/capsules, taking stock, filling of containers and labeling,

dilution and packing of antiseptics and disinfectants and ordering of stock for pharmacy from bulk pharmacy stores.
computerization, where a computerized dispensing system exists, the

assistants must be able to update the medicine profile, the production of a label, a copy prescription and reference to the drug interaction file.
responsible in ordering drugs or medicine.

dispensing of readymade or pre-packed medicines which includes duties like dispensing of medicine to outpatients, checking, monitoring and assembling orders or pre-packed medicines for internal and external clinic's and/or departments. CASHIER
in-charge of the collection of payment. make sure that the drugs being released is the same as to the

receipt.
double check the quantity and the products. make sure that money is genuine, that the charge released is correct

and released official receipt. BOOKKEEPER

in-charge of the accounting books of the pharmacy. keeps the book of account and work on the legal papers needed for

renewal and any matters related to payment of the business. The drugstore is open for 24 hours for 7 days. The pharmacist duty is 12 hours with good compensation rate. The owner is always present in the morning shift. Pharmacy assistant have an 8 hours duty in a day. All the employer-employee compensation will be based on the DOLE policy. This is to assure that the employee will receive what is due as a laborer. The salary

and benefits will be given to them as well. The manager and pharmacist must work together in purchasing the medicines. This is to assure that there will be no over-stocking of orders. The pharmacist will make a report on the fast-moving medicines so that the management will take note of that drug to be in the list orders. The manager will check the customer relationship of his employee. Because our customer is the reason why we put our business. We must treat them with respect, courtesy and patience. They are the reason why we have income. All staff of the drugstore will set up promos so that there will be an easy movement of medicines and the customer will ride on the promos. Because life nowadays, money is difficult. In order for them to help , the pharmacy will make promos, and free B.P monitor so that once a customer buy medicine, offer them for B.P check-up, this is one way to show how you care your customer. Another strategy is giving them discount. Senior citizen is entitled to a 20% discount, it is in the law. The pharmacy will provide them 20% discount as long as the requirement document is complete. Not all medicines are discounted. For senior citizen, all the maintenance drugs only are discounted. For the non-senior citizen, we can give them discount depending on the company of the drugs. In the business world, there should be a give and take relationship between the consumer and producer. Its true that it will take years for you to say that your pharmacy will generate income. It will take too long for a 1box of a drugs to be sold and it is only 5-10 % mark up you are giving to each drugs. If you think your strategy needs modification, try to work it out and the owner must be open-minded to accept criticism and negative. This will help us to grow better and develop much better way to compete the business world.

I.

CONCLUSION In a business set up, you cannot say that everyone likes everybody.

To lessen such misunderstanding, the drugstore must provide a policy or rulings to be implemented inside the working area. Open-forum is the best way. Conduct regular meetings and always open-up for any problems between the employer-employee relationships. Each of them must develop trust because half of their lives they are working with the company, they must show their dedication and loyalty. To assume the safety of the place as well as the employee inside the working area, a Closed-Circuit Televisions (CCTVs) must be available. This is helpful to monitor if everybody is working, monitor who do bad things as well as if someone tries to rob your place. An extinguisher and fire exit must be present. So that just in case of fire, safety of the people is being counted. Present of security guard is needed if there are instances of robbery. And it is needed because the establishment is open for 24 hours. Checking of belongings for the employee to be conducted before entering the premises and when leaving. This is to assume that no product is being lost. Telephone with contact numbers for financial department, police department, must be noted. Just in case there is problem, you will know whom to report it immediately when you need help. Take money is everywhere. The owner will provide a money detector machine. This is to monitor that the pharmacy or the employee is receiving true money. Every move they will do, they must consult to the owner/manager most likely when they are not present. The owner/manager is authorized to do the transactions.

FLOWCHART/DIAGRAM

OWNER/MANAGER

PHARMACIST

PHARMACIST

PHARMACY ASSISTANT

PHARMACY ASSISTANT

PHARMACY ASSISTANT

PHARMACYASSIST ANT

CASHIER