GRADE 7 School Lecheria Integrated School Grade Level 10

DAILY Teacher Jennifer A. Manzanero Learning Area TLE

LESSON November 16, 2022
Teaching Date
9:10-10:00 / 10:20:11:10 Quarter Second
LOG and Time 1:00-1:50 / 1:50-2:40
Wednesday
Date: November 16, 2022
I. OBJECTIVES
The learner demonstrates an understanding of providing effective housekeeping
A. Content Standards
services to house guests
The learner independently demonstrates an understanding of providing effective
B. Performance Standards
housekeeping services to house guests.
C. Learning Competencies/Objectives Provide guest orientation on house rules and use of hotel tools, materials,
(Write the LC Code for each.) equipment, and other amenities (TLE_HEHK9-12HS-Ia-e-2)

At the end of the learning session, students should be able to:

II. CONTENT
III. LEARNING RESOURCES
A. References
1. Teacher’s Guide pages
2. Learner’s Material pages
3. Textbook pages
4. Additional Materials from Learning
Resource (LR) portal
B. Other Learning Resources
IV. PROCEDURES
A. Reviewing previous lesson or presenting
the new lesson
B. Establishing a purpose for the lesson
1.define the following:
Percolator
Potpourri
Fax Machine
2. provide guest orientation on house rules and use of hotel tools, materials,
equipment, and oter amenities
3. appreciate the importance of providing guest orientation
Provide Guest Orientation On House Rules And Use Of Hotel Tools,
Materials, Equipment, And Other Amenities
p.9
Housekeeping 10
a.Prayer
b.Greetings
c.Classroom Rules
d.Checking of the learner’s attendance
Define the following :
a.Front Office Diary
b. Wake up Call Sheet
c. Housekeeping Attendant’s Daily assignment Sheet
d. Maintenance Request Form
e. Work Order Form
f. Guest room Checklist
g. lost and Found Slip
h. Room Status
Distribute to the class a copy of a sample conversation when dealing with guests.
Call at least 5 partners in class to show how to deliver properly the given sample
conversation with confidence.

Ask the class to say something about the learning they had in the activity.
C. Presenting examples/instances of the new Present the lesson about Guest Orientation On House Rules And the Use Of
lesson Hotel Tools, Materials, Equipment, And Other Amenities.
D. Discussing new concepts and practicing Discuss the following:
new skills #1
Handling Guest Request
Telephone Etiquette
Answer Telephone Calls
E. Discussing new concepts and practicing
new skills #2

F. Developing Mastery The following tips should be considered when answering the phone call
(Leads to Formative Assessment) 1. Smile. This will reflect on your voice and the caller will be able to sense it.
2. Keep the voice friendly. The caller may recognize the personality of a
 housekeeping attendant on the other line with the way he or she projects
his or her voice.
3. Speak loud enough but not to be surely heard by the other party.
4. Do not assume. Ask for more details when necessary but do not annoy the
caller.
5. Project a good image of the hotel by being professional in dealing with the
telephone.

G. Finding practical applications of By answering the phone properly, you show the caller that you respect them and
concepts and skills in daily living care about what they have to say.

Communicating
H. Making generalizations and abstractions
about the lesson

effectively is important
in housekeeping service.
It is a must for a
housekeeping
attendant to be
knowledge on how to
use the available
communication tools at
the workplace
such as telephones, fax
machines, and e-mail
Communicating effectively is important in housekeeping service. It is a must for a
housekeeping attendant to be knowledgeable on how to use the available
communication tools at the workplace such as telephones, fax machines, and e-
mail

I. Evaluating learning Give 5 items formative test

J. Additional activities for application or
remediation
V. REMARKS
VI. REFLECTION
A. No. of learners who earned 80% on the There are __________ out of ____________ students who earned 80% in the
formative assessment evaluation.
B. No. of learners who require additional There are __________ out of ____________ students who earned below 80% in
activities for remediation the evaluation and required additional activities.
C. Did the remedial lessons work? No. of
learners who have caught up with the ________ YES (_______ students) _________ NO (_________ students)
 lesson
D. No. of students who continue to require There are __________ students who continue to undergo remediation.
E. Which of my teaching strategies worked
well? Why did these work?
F. What difficulties did I encounter which
my principal or supervisor can help me
solve?
G. What innovation or localized materials
did I use/discover which I wish to share
with other teachers?

Prepared by: JENNIFER A. MANZANERO

Teacher II

Checked by: REMELYN P. VILLANUEVA

Head Teacher I

Noted by: CHARLENE C. ANGELES

Principal II