MAKERERE INSTITUTE FOR SOCIAL DEVELOPMENT

DEPARTMENT OF SOCIAL SCIENCES

A REPORT ON FIELD ATTACHMENT/ INTERNSHIP AT UGANDA REDCROSS
SOCIETY- KAMPALA NORTH BRANCH
FROM 16TH JANUARY – 10TH FEBRUARY 2023

BY

AKALIMWINE JACKLINE
UBB187/2022/B/D/M/418

FIELD ATTACHMENT REPORT SUBMITTED TO THE UGANDA BUSINESS

AND TECHNICAL EXAMINAITION BOARD IN PARTIAL FULFILLMENT OF

THE REQUIREMENTS FOR THE AWARD OF DIPLOMA OF SOCIAL WORK

AND SOCIAL ADMINISTRATION

FEBRUARY, 2023
 DECLARATION

I AKALIMWINE JACKLINE, a student of Makerere Institute For Social Development,

Department of Social Sciences, declare that the information in this field attachment report is
entirely a result of my effort and I have fully written this report based on the truth and cited all
activities and duties that I undertook during my field attachment training for the period of six
weeks with Uganda Red Cross Society, Kampala North Branch and it has never been submitted
to any institution of higher learning by anyone else.

Signature Date
............................ …………………………………..
AKALIMWINE JACKLINE
UBB187/2022/B/D/M/418

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 APPROVAL

This is to certify that this internship report by AKALIMWINE JACKLINE has been submitted with my
approval as the authorized and nominated supervisor.

Signature : ……………………………… Date: ………………………………………….

MR. KATUNGI IMAM

SESSION SUPERVISOR

SIGNATURE............................... (STAMP AND DATE)

FIELD SUPERVISOR
(Uganda Red Cross Society-Kampala North Branch)

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 DEDICATION

To produce a report of this kind requires a lot of guidance, encouragement and material. It also

calls for determination cooperation and self-sacrifice. Therefore, this internship report is

dedicated to my family members my parents Mr. Kunya Daniel and Kasewa Alice, not forgetting

my friends Jaguru Betty, Achomo Shilla and Nyoke Rebecca who have supported me and

tirelessly inspired me to struggle up to this academic echelon.

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 ACKNOWLEDGEMENT

First and foremost, I thank the Almighty God who enabled me to finish my fieldwork well without
any disruption. Secondly, I extend my sincere gratitude to my lecturers at who have equipped me
with academic knowledge and skills which has bestowed upon me great confidence to face the
fieldwork challenges courageously. To the utmost, I appreciate my supervisors Mr Katungi Imam,
Mr. Odongo Andrew Julius and the entire Staff of Uganda Red Cross Society-Kampala North
branch for the relentless guidance, advice and for a very close supervision of my work which has
helped me gain hands on experience. For this case, I credit them for the efforts they have invested in
me for my fieldwork to be successfully done. Finally, with at most humbleness, I extend special
thanks to my family members for their support, not disregarding my colleagues that I worked with in
the field since it was such a great experience as we shared and overcame several challenges together.

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 LIST OF ABBREVIATIONS

AIDS: ………………..Acquired Immune Deficiency Syndrome

CPR:…………………Cardiac Pulmonary Resuscitation

DR.CAB: ……………Danger Response Circulation Airway Breath

FRC:………………… Federation of Red Crescent

HIV: ………………….Human immunodeficiency Virus

ICRC: ………………..International Committee of Red Cross

IHL: ………………...International Humanitarian Law

URCS:………………. Uganda Red Cross Society

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 TABLE OF CONTENTS

DECLARATION.................................................................................................................................i

APPROVAL........................................................................................................................................ii

DEDICATION...................................................................................................................................iii

ACKNOWLEDGEMENT.................................................................................................................iv

LIST OF ABBREVIATIONS.............................................................................................................v

ABSTRACT.....................................................................................................................................viii

CHAPTER ONE..................................................................................................................................1

GENERAL INTRODUCTION TO FIELD ATTACHMENT............................................................1

1.0 Introduction.................................................................................................................................1

1.1 Background to the Internship Exercise.......................................................................................1

1.2 Objectives of the Internship Programme.....................................................................................1

1.3 Background of the Organization.................................................................................................2

1.3.1Mission, Goal, Objectives, Vision, Motto...................................................................................5

1.3.2Policies, Programs, Funding, Organization Structure.................................................................6

1.4 Activities of the organization......................................................................................................7

CHAPTER TWO...............................................................................................................................10

FIELD ATTACHMENT ACTIVITIES............................................................................................10

2.0 Introduction...............................................................................................................................10

2.1 Objectives of the Organization..................................................................................................10

2.2.1 Community-based activities...............................................................................................12

CHAPTER THREE...........................................................................................................................13

LESSONS LEARNT, EXPERINECES AND SKILLS GAINED....................................................13

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3.0 Introduction...............................................................................................................................13

3.1 Lessons learnt............................................................................................................................13

3.2 Skills gained..............................................................................................................................13

3.3 Relevance of the theories learnt in class to the internship exercise..........................................15

3.4 How the student intends to utilize the skills learnt for professional development....................16

3.5 Personal Contribution to the organization................................................................................16

3.6.1Problems Encountered Within the Organization.......................................................................17

CHAPTER FOUR:............................................................................................................................19

SUMMARY, CONCLUSION AND RECOMMENDATIONS.......................................................19

4.0 Summary of Findings................................................................................................................19

4.1 Conclusion.................................................................................................................................19

4.2 Recommendations.....................................................................................................................20

REFERENCES..................................................................................................................................21

APPENDICES...................................................................................................................................22

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 ABSTRACT
This report is the completion of the office work. It relates the theories that I learnt in class and
practical work done in the field, it contains preliminary pages of the report. Chapter one which talks
about the background, mission, vision, goals of the organization and importance of the field work and
the general organization chart with the deferent departments which include youth and development
organization department.

Chapter two which explains the actives under taken by the internee like community mobilization for
blood donation, visiting community, collecting food for the vulnerable, first aid training. Chapter
three which talks about the lesions learnt, experience attained, skills gained.
Chapter four which explains the conclusion and recommendation to the institute and the organization

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i
 CHAPTER ONE
GENERAL INTRODUCTION TO FIELD ATTACHMENT

1.0 Introduction
This chapter presents the background to the internship exercise, objectives of the
internship programme, background of the organization and the activities of the organization and
its clients.

1.1 Background to the Internship Exercise

Internship is a practical course that enables the student to apply what he or she learnt in the class
theoretically into practical part. The intention of the internship exercise was basically to
introduce the student to a supervised training in order to apply theoretical knowledge into
practical work in the working environment. It also intended to offer the student an opportunity to
gain relevant work experience for career development purposes and also get familiar with the
organization environment and culture. At Uganda Red Cross Society where the student obtained
a placement, they deal much in humanity and the student have been accorded well-deserved
training that is relevant to her profession. The student have been engaged in different activities
such as administering first aid during emergency situations, empowering youth for self-
development, disseminating information about common diseases i.e. HIV, cholera, Malaria &
TB, Maternal and child health promotion, sanitation and environmental health promotion, blood
donor mobilization and recruitment. The said activities which the student successfully undertook
in different environments not only helped the intern gain hands on experience and skills but also
motivate and inspire the student to continue working with people of different cultures and
diversities.
1.2 Objectives of the Internship Programme

1. To introduce the student to work in applied settings so that she becomes familiar with the
organization environment and culture.
2. To offer student an opportunity to gain relevant work experience for career development
purposes.
3. To help the student gain understanding of the profession as practiced.

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 1.3 Background of the Organization
The Red Cross Movement started as a result of war on the 24 th June 1859 when the Austrian troops

had occupied the Northern part of Italy. The Italians wanted to get their independence and decided to

seek military assistance from the French.

On that fateful day of the 24th June 1859, the Italians attacked the Austrians in their base and they

went into a large scale war, the Italians fighting alongside the French against the occupying

Australians.

It was during that same period that Dunant a Swiss businessman had planned his journey to meet the

emperor Napoleon III in France. He found that war had just ended and had lasted for 16 hours and

within that short time 15,000 soldiers were left dead and 25,000 were wounded. He decided to

mobilize women and children to provide first aid to the wounded while taking notes about the

information of where the soldiers had come from. And after that he decided to abandon his journey

and went back to his country in Switzerland where he wrote a book called “THE MEMORY OF

SOLFERINO” which he completed in 1862.

In that book he had two ideas namely

I. Proposal for countries to have national relief societies which are impartial in nature and

character that can identify, recruit and train volunteers during peace times so that in Situation

of emergency, those are the volunteers who can provide the necessary humanitarian

assistance.

II. Countries should come up with some set of laws which they can agree upon and ratify so that

these laws can be used to regulate the use of weapons during warfare.

After completing the book, he distributed it to different people like Philanthropists, some lawyers,

generals and doctors but it caught the attention of one very powerful man who was the president of

the Geneva welfare society who was called Gustavo Moynier. The gentleman looked for Henry
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Dunant and asked him to form a committee office members which formed an International

Committee for the war wounded in February 1862 and also decided to strategize to see how to meet

the president of Switzerland at that time to convince him to call a meeting of heads of state so that

those matters that were in Solferino could be discussed which was a success in October 1863 where a

diplomatic conference of 16 heads of state met in Geneva Switzerland. They debated on those issues

and agreed to identify this relief institution and it was done through the reverse of the Swiss flag

which was a white cross on a red background which gave birth to the Red Cross on a white

background and was adopted in 1864.

That is what gave birth to the International Committee of the Red Cross.

Uganda Red Cross Society is the leading voluntary humanitarian Organization in Uganda. Since its

inception in 1939 as a small women’s emergency organization, Uganda Red Cross society has

developed over the years into a formidable well-respected humanitarian agency. In 1941, it became a

branch of the British Red Cross. In 1964, the Uganda Red Cross society was recognized by ‘Act of

Parliament of Uganda’ as an auxiliary to the government of Uganda in provision of humanitarian

services. In 1965, it became a member of the International Federation of Red Cross and Red Crescent

Movement.

The Uganda Red Cross society operates through 51 branch offices spanning the whole of Uganda.

National Society has over 360,000 registered members and volunteers, with one and half million

beneficiaries of its interventions. As a member of the International Red Cross and Red Crescent

Movement comprising of the International Federation of the Red Cross (IFRC) and the International

Committee of the Red Cross (ICRC), Uganda Red Cross society works with several partners in the

execution of its mission. These include the government of Uganda, Corporate bodies; United Nations

Agencies, Non-Governmental Organizations (NGOs) and partner Red Cross National Societies. Over

the years, Uganda Red Cross society has witnessed an increase in the number of partners and
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partnerships not only nationally but internationally including private and civil Society Organizations.

The number of community served by Uganda Red Cross society has also tremendously increased, as

well as the scope of activities to meet the overgrowing needs of the vulnerable people in Uganda.

Uganda Red Cross society mandate aims at saving lives and alleviating human suffering.

Principle of Uganda Red Cross Society

 Humanity

The Red cross, born of a desire to bring assistance without discrimination to the wounded in different
emergencies it could be a war, an accident among others endeavors in its international and national
capacity to prevent and alleviate human suffering wherever it may be found. Its purpose is to protect
lives and health and also ensure respect for human being. It also promotes mutual understanding,
friendship, cooperation and lasting peace among all peoples.
 Impartiality

It makes no discrimination as to nationality, race, religious beliefs, class or political opinions. It

endeavors to relieve the suffering of individuals and to give priority to the most urgent case of
distress.
 Neutrality

In order to continue to enjoy the confidence of all, the Red Cross may not take sides in hostilities or
engage at any time in controversies of a political, racial, religious, or ideological nature.
 Independence.

The Red Cross is independent. The national societies, while auxiliaries in the humanitarian services
of their government and subject to the laws of their respective countries, must always maintain their
autonomy so that they may be able at all times to act in accordance with the Red Cross principles.
 Voluntary Service

The Red Cross is a voluntary relief movement not prompted in any manner by desire for gain.
 Unity.

There can be only one Red Cross Society in any one country. It must be open to all on its
humanitarian work throughout its territory.

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  Universality.

The Red Cross is a worldwide institution in which all societies have equal status and share equal
responsibilities and duties in helping each other

1.3.1 Mission, Goal, Objectives, Vision, Motto

Mission

To fulfill the Uganda Red Cross society mandate and obligation in delivering quality and sustainable

humanitarian assistance.

Goal

To save life and alleviate human suffering of the most vulnerable communities in Uganda with key

focus to health and community empowerment.

Objectives

 To promote effective governance, sustainable operations and strategic partnerships.

 To strengthen branch and membership management.

 To improve corporate relations for stronger sustainable resource mobilization.

 To carryout responsive programming and interventions to save lives, protect livelihoods and

strengthen recovery from disasters and crises.

 To promote increased access to safe blood for emergency transfusion in Uganda.

 To reduce the spread and mitigate the impact of common diseases among the infected and

affected individuals and communities in targeted areas.

 To increase access to safe and adequate water supply, sanitation, hygiene and water catchment

conservation practices in targeted areas.

 To promote practice and improve access to reproductive health services among the vulnerable

communities in targeted areas.

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  To empower communities for preparedness, management and response to disease outbreaks

and fatal injuries

Vision

To be a partner of choice in Uganda in saving lives, supporting livelihoods and promoting human

dignity.

Motto

Serve One Another / Saving lives

1.3.2 Policies, Programs, Funding, Organization Structure

Policies

 Uganda Red Cross society Finance and Accounting Policy.

 Human Resource Policy and Manual.

 Supply Chain Policy.

 Risk Management Policy.

 Communication Policy.

 Branch and Membership Policy.

 Volunteer Policy.

 Youth Policy.

 Disaster Management and Standard Operating Procedures.

 Resource Mobilizations Strategy.

 Whistle Blower Policy.

Programs

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  Disaster Risk and Management (DRM).

 Health Care and Social Services.

 Emergency Preparedness and Response.

 Emergency Health and First Aid Services.

 Restoration of Family Links.

 Supporting Communities for Resilience.

 Water Sanitation and Hygiene.

 Organizational development, Volunteer Management and Youth Development.

 Strengthening branch Management and Governance.

 Membership engagement Volunteers engagement.

 Youth development.

ORGANIZATION STRUCTURE OF UGANDA RED CROSS SOCIETY KAMPALA

The organization structure shows the flow of information that is to say who reports to whom in the
organization. It also shows the various positions according to the responsibilities each person has.
This is illustrated below;

ENROLLED MEMBER BRANCH GOVERNING BOARD

BRANCH YOUTH COUNCIL

YOUTH MEMBER

BRANCH MANAGER

BRANCH FOCAL PERSONS

EMERGENCY FIRST AID DISSEMINATION AND ACCOUNTS

PREPAREDNESS AND MEMBERSHIP
RESPONSE FOCAL PERSON

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 VOLUNTEERS VOLUNTEERS VOLUNTEERS VOLUNTEERS

1.3 Activities of the organization

Public relations
The relations function aims at increasing public knowledge, understanding and good will for the
societies. This involves establishing and maintaining partnerships with different publics, enhancing
the visibility and images of the society especially through media publicity among with a host of other
activities
Advocacy
This mainly focuses on sensitizing the community about Red Cross and emblem which members of
the Red Cross use for protection and identity. Advocacy does create a bond between URCS and
communities where the later are able to own and protect projects implementation by the national
society.
Blood donor recruitment
Working closely with Uganda blood transfusion services [UBTS]. URCS recruits blood donors
throughout the country through originations of special donation drives.
Water and sanitation
This aims at increasing access to safe and adequate water, sensitizing communities on proper hygiene
and sanitation transformation (PHAST)
First aid, road safety and emergencies health. Provision of first aid service in emergencies and
public functions, proving first aid training to various clients, under taking road safety activities and
interviewing in emergency health related disaster.
HIV/ AIDS control initiatives. Provision of health education for control of HIV/AIDS home care
and support
Mobilization for routine immunization. Mobilization of communities to control vaccine
preventable diseases and participate in national supplementary immunization campaigns for killer
diseases including measles, polio and tetanus among others. This is collaboration with the ministry of
health.
Dissemination. This component focuses on building effective communication and dissemination of
international humanitarian law. (IHL), the principles and ideals of red cross movement. It seeks to
promote the understanding of Red Cross crescent movement, its respective mandates, activities and
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humanitarian values. The Red Cross Crescent / Red Crescent movement comprises of national
societies like URCS, International Committee of the Red Cross and Red Crescent and the
International Federation of the Red Cross and Red Crescent Societies.
Disaster preparedness, prepositioning of emergency stock and equipment hazard risk mapping and
contingence planning, human resource development and coordination.
Community based disaster management (CBDM) This is the new approach in which the disaster
preparedness and response program puts emphasis on community resilience and ability to manage
disaster preparedness and response program puts emphasis on community resilience and ability to
manage disaster at gross root level.
Disaster response, Quick response to emergencies, both natural and manmade diseases outbreaks like
cholera which are the most common emergencies the program responds.

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 CHAPTER TWO
FIELD ATTACHMENT ACTIVITIES

2.0 Introduction
This chapter presents the organization objectives, activities of the department and the designation
of the person heading it, description of the responsibilities assigned to the student, names of the
officers the student worked with and their responsibilities and role of the workplace supervisor.

2.1 Objectives of the Organization

The organization has the following objectives:
a. To increase access to safe and adequate water supply, sanitation, hygiene and water
catchment conservation practices in targeted areas.
b. To promote practice and improve access to reproductive health services among the
vulnerable communities in targeted areas.
c. To reduce the spread and mitigate the impact of common diseases among the infected and
affected individuals and communities in targeted areas.
d. To promote increased access to safe blood and blood products for emergency transfusion
in Uganda.
e. To empower communities for preparedness, management and response to disease
outbreaks and fatal injuries.

2.2 Activities undertaken

The following activities were under taken by the intern during internship training.
Orientation:
I reported on 16th of January, 2023 and received the Orientation in office of Uganda Red Cross
Society Kampala North Branch. I was briefed about the organization culture code of conduct and I
was introduced to the staff and to the different department within the organization which involved the
human resource department, finance department, sales department and store department among other.

This was done with guidance of field supervisor with the aim of making me to know more about the
organization and creating more confidence with me and the employees plus the entire organization.
This activity was done in first week and the intern was oriented in all the department of the agency.
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Dissemination:
This activity involved giving out information about Uganda Red Cross Society its activities and
importance of becoming a member. Dissemination is offered to different groups such as individuals,
community groups, Schools, Corporates, institution, religious, authority’s parent’s business people,
Companies and organizations. I engaged in dissemination at Kawempe division and this was done
orally in different languages basically English
First Aid training
The activity was receiving training in first aid. This activity involved first aid training theory and
practices so that I acquire skills in saving lives and to be more efficient. The training was carried out
by a focal person by names of Mr. Muwonge Wilson who is a staff of Uganda Red Cross Society
North Branch.

Hand washing training

The activity was to acquire information about hand washing and hand hygiene. This activity was
carried out at the office and I participated in the steps and procedures of hand washing which being
used globally.

Mobilizing community for blood donation

Working closely with Uganda blood transfusion services [UBTS]. URCS recruits blood donors
throughout the country through originations of special donation drives. This was to encourage
community to participate in blood donation.

Entrepreneurship skills. We were trained in liquid soap making. These skills of soap making were
meant to help youths overcome challenges as they grow up other than keeping idle looking for jobs
which are not available. The training took place at the branch offices and all the internees were to be
part of it, this was done by a responsible person Mr.Abasi Bogere the branch chairperson.

HIV and mental health counseling. This was tough from the Uganda Red Cross office and this was
taught by Asina Rose who explained to us on each and every step on HIV and mental health where by
this instilled hope to some of our fellows that may have experienced such a problem.

Report writing

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I was required to write a weekly report of what was tough during the training period after every week
and record activities done, I received tips to write an effective internship report.
Evaluation
This activity was done at the office to assess the paper work which was put down during the field
activities; this was intended so that interns complete an evaluation which provides feedback about
orientation to our internship and this was done by the branch supervisor Mr. Odongo Andrew Julius

2.2.1 Community-based activities

Soliciting food for the vulnerable children
Soliciting food was carried out at Kalerwe, Nakawa markets in order to collect food to take to the
vulnerable people in different organizations who were in need. This activity not only involved
collecting only food staffs but also material things like money, clothes and other basic needs as
required by the needy. It was done by Uganda Red Cross in partnership with Haba Na Haba
organization and we managed to collect plenty of food, fruits, vegetables clothes, soap among others
and was taken to the organizations.

Sorting food staffs and other basics.

After the activity of collecting foods and others basic needs from the market, everything was taken to
the collection center to be sorted accordingly depending on the type and that is, fruits alone, food,
vegetables, clothes, soap alone respectively and put in different sacks and the perishable were put in
the baskets to avoid them from being damage.

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 CHAPTER THREE

LESSONS LEARNT, EXPERINECES AND SKILLS GAINED

3.0 Introduction

This chapter presents the major lessons learnt, and are discussed in order of knowledge, skills
gained, relevance of the theories learnt in class to the internship exercise, how the student intend
to use the new things learned for professional development, student’s contribution to the
organization as well as problems identified or encountered during the internship.

3.1 Lessons learnt

• Through the first aid training that student went through, she obtained knowledge on how
to administer first aid. For example, the student is now aware of how to attend to victims
of heart attack, heat stroke, distress, choking, burns, diabetic emergency, broken bone,
bleeding, asthma attack, allergies, head injury, poisoning, epilepsy, strain and
stings/bites.
• Blood donor mobilization and recruitment exercise helped the student gain knowledge on
who is supposed to donate, why donating and how to donate blood.
• Through the road safety training that student went through, she gained knowledge on
different road safety signs like speed limit sign, no U-turn sign and yield signs among
others.
• The student obtained knowledge about the history of Red Cross, what it does, how it
sources its fund and its different emblems and there meaning for example the Red
Crystal, the Red Crescent and the Red Cross.
• The community service and hygiene promotion exercise the student conducted in
different places for example in market areas like Kalerwe helped her to obtain
entrepreneurship knowledge since I was exposed to different businesses people carry out
in the community.

3.2 Skills gained

First Aid skills.

I acquired first aid skills in the field during the first aid training at Uganda Red Cross Society

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office, first aid is the immediate help given to a causality that has suddenly fallen ill before taking
him or her to the hospital

Self-awareness skill
Through community service, hygiene promotion and blood donor mobilization exercise, the
student was able to appreciate her strong and weak points. Here the student discovered that she is
good at influencing and inspiring people to do what she want them to do.

Coping with emotional skills

During road safety awareness, dissemination, blood donor mobilization, community service and
condom use sensitization, the student was abused by some clients (community member) most
especially the bodaboda cyclists who kept on uttering annoying comments but the student was
able to effectively manage her emotions.

Leadership skills

Through the leadership role that was accorded to the student for example during community
service and hygiene promotion at Kazo Parish, the student was able gain skills of inspiring others
to work towards achieving organization goals.

Assertive skills

The engagement in organization activities like dissemination, condom drives, and community
service and blood donor mobilization helped the student to develop assertive skill where she
could openly express her feelings in a respective manner.

Skills of friendship formation

During internship with the organization, the student was able to form friends for support and
guidance.

Effective Communication skills

The activities the student was involved in like dissemination of information about Red Cross,
blood donor mobilization, community service and condom drives helped the student learn how to
communicate effectively.

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Skills of knowing and living with others

While working with the organization, the student learnt how to co-live with other members
within and outside the organization.

Skills of curiosity and consultation

The student learnt to appreciate what she do not know and seek knowledge from someone who
knows.

3.3 Relevance of the theories learnt in class to the internship exercise

Local government and service delivery studied in class at the institute helped the intern to
convey developmental ideas to the community for example; the intern was able to disseminate
information on common diseases such as malaria, cholera, HIV/AIDS among others with the
intension of promoting good welfare in the community.

The communication skills studied in class theoretically helped the intern communicate
effectively with community members while implementing activities like cholera sensitization,
blood donor mobilization, membership recruitment, and road safety awareness exercise and
sanitation and hygiene promotions.

The management of social services studied in class was relevant in the implementation of
community service for it guided the intern on how to engage the community in the
implementation of the exercise.

The community mobilization theory studied at the institute was relevant in the implementation of
activities like blood donor mobilization and community service. The theory made the intern to be
in position to mobilize community members to conduct community service and also to donate
blood. This is because the intern was equipped with mobilization skills.

Gender and Minority interest studied in class guided the intern in the implementation of activities
like environmental health and hygiene promotions. This was through inculcating the spirit of
voluntarism in the intern.

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Social learning theory assumes that Modeling and imitation are processes where people can learn
new behavior or change their current behavior by observing the behavior of others. Modeling
behavior can have three distinct effects on observing Individuals. When someone engages in a
behavior, it may invoke an imitative response in which observing individuals repeat the same
behavior, strengthen or weaken a previously learned behavior, or prompt a previously acquired
response behavior (Bandura & Walters, 1963). The theory was very influential in our
intervention more especially in areas where we conducted community service. This is because
the activity relied heavily on demonstrations which gave the community opportunity to imitate
what they had observed thus the theory was in line with the activity.

3.4 How the student intends to utilize the skills learnt for professional development.

The entrepreneurship skills the student obtained during community service, she intends to use
it in setting up businesses like agricultural production and trade.

The student also intends to use the first aid knowledge acquired to help those in emergencies.

The student intends to use Effective communication skills in facilitations this will help her
maintain and improve on my communication skills.

The skills of friendship formation and knowing and living with others, will help the student
relate effectively with people in the community, at place of work and at home as well as in
networking thus professional development.

3.5 Personal Contribution to the organization

The student contributed to the funding of the organization through paying first aid training fee of
130,000

The student also helped in saving lives through administering first aid during emergencies.

The intern helped in the promotion of heath through conducting blood donor mobilizations and
recruitment.

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 Through community service and hygiene promotion exercises the student engaged in, she helped
in the promotion of health thus saving lives.

The student also helped in the promotion of road safety awareness, through road safety
awareness exercises. This also helped to save lives of the road users.

Likewise through condom use sensitization exercise the student was involved in at Kabuusu, she
helped in combating sexually transmitted diseases like HIV/AIDs. This also helped in the
promotion of health.

3.6 Challenges encountered during field attachment exercise

3.6.1 Problems Encountered Within the Organization

Working with new people

In first days of work, the student had challenges of mixing up with the staff but nonetheless she
was able to overcome the challenge.

Abrupt programs

Since Uganda Red Cross Society is an emergency humanitarian organization, some programs
were abrupt thus making the student spend beyond her daily budget.

Absence of supervisor due to official engagements

The student’s supervisor would at some time have official engagements leading to limited time
with the student yet she always needed him for consultancy and work allocation. Nevertheless,
whenever he was around gave the student full attention and guidance.

Poor time management

Although there was a policy for time management at the organization like daily recording of time
in and out, the student noticed that some employees as well as interns report late at work. This
affected daily programs.

Weak security

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The student noticed that the security officers at the organization are not strict since they used not
to verify what was in the people’s bags thus being negligent to security issues.

3.6.2 Problems Encountered Outside the Organization (With Clients)

In the community, the student was regarded as a medical practitioner yet she had insufficient
knowledge about health issues this made student vulnerable to the questions posed by some
clients.

Hostility of some community members

Some community members were hostile as they used abusive language during our interaction
with them most especially the cyclists who kept on uttering annoying comments. However to
overcome the challenge the student applied the social work principle such as acceptance and
controlled her emotions.

Language barrier

During blood donor mobilization exercise, dissemination and sensitization on condom use, the
student found it challenging to communicate to those who couldn’t understand English and
Luganda. Nevertheless the student called for assistance from the team members thus overcoming
the challenge.

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 CHAPTER FOUR:
SUMMARY, CONCLUSION AND RECOMMENDATIONS

4.0 Summary of Findings

The internship training the student carried out at Uganda Red Cross Society- Kampala North
Branch from 16th January to 10th February 2023 intended to help the student apply theoretical
knowledge into practical work in the working environment. It also intended to offer the student
an opportunity to gain relevant work experience for career development purposes and also get
familiar with the organization environment and culture.

Uganda Red Cross Society not only gave the student a well-deserved training of first aid to the
student, but also engaged the student in different activities within and outside the organization,
the activities included administering first during emergency situations, sanitation and
environmental health promotion, blood donor mobilization and recruitment, dissemination of
information on common disease such as cholera malaria & TB, road safety awareness among
others. The mentioned activities added a lot of value to the student and made more sense of what
the student studied at the university.

The organization also enabled the student to acquire relevant knowledge and skills like first aid
knowledge, knowledge on road safety, knowledge on blood donor recruitment drives as well as
knowledge on health and hygiene promotion not disregarding skills like effective communication
skills, self-awareness skills, curiosity and consultation skills, leadership skills, assertive skills,
friendship formation skills, skills of knowing and living with others as well as skills of coping
with emotions.

Despite the substantial benefits the student obtained while working with the organization, the
student experienced some challenges these include the absence of the supervisor due to
official engagements, poor time management by some colleagues, abrupt programs and
provocative community members.

The student therefore, recommended the organization to plan in advance to redesign the schedule
for the interns and appreciate the work done by the interns through facilitating them where
possible.
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 4.1 Conclusion

It can be concluded that working with Uganda Red Cross Society mainly Kampala North Branch
has been a valuable experience for the student since the organization gave him a conducive
atmosphere that enabled the student to acquire relevant knowledge and skills like first aid
knowledge, knowledge on road safety, knowledge on blood donor recruitment drives, knowledge
on health and hygiene promotion as well as skills like effective communication skills, self-
awareness skills, curiosity and consultation skills, leadership skills, assertive skills, friendship
formation skills, skills of knowing and living with others as well as skills of coping with
emotions. However the challenges, limitations and disappointments like absence of the
supervisor due to official engagements, poor time management by some colleagues, abrupt
programs and provocative community members the student faced while working with the
organization were disheartening but the student strongly believe that the organization will rectify
them with proper measures and policies.

4.2 Recommendations

To Makerere institute for social development

There is a need for the institute to create links with organizations so as to smoothen the students’
process of obtaining fieldwork placements.

The student recommends the institute to introduce a policy where students are supposed to
contribute a small percentage internship fee on quarter, semester or annual basis such that this
money is refunded to them during internship period for use. This will help to address the issue of
students’ financial constraints during internship.
To Uganda Red Cross Society- Kampala North Branch

The student recommends the organization to plan in advance to redesign the schedule for interns
and discuss how to appreciate the work they do by facilitating them where possible.

There is a need for the organization to put more emphasis on dissemination since the community
is less aware of the real activities of Uganda Red Cross Society and the services it offers.

The student recommends the agency to provide free first aid training to whoever is willing to be
trained this will help to increase the number of first aiders in the country hence saving lives.

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 REFERENCES
Uganda red cross society: Human resource manual
Makerere institute for social development Internship guide

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 APPENDICES
APPENDIX I: MAP SHOWING THE LOCATION OF THE UGANDA RED CROSS
SOCIETY KAMPALA NORTH BRANCH

22
WEEK DATE PROGRAM ACTIVITIES OBJECTIVES LOCATION DUR
N
1 16th – 20th Orientation Introduction to To learn about KNB 2Day
Jan URCS in general URCS
2 23rd – 27th Dissemination training Learning about Red To disseminate KNB 4 Day
of January Cross general information
2023 about Red
Cross
3 30th – 3rd of Blood donor Mobilization of the To encourage Wandegeya 4 day
February recruitment community members the community Kawempe
for blood donation people in blood Kalerwe
donation Kikoni

4 6th – 10th  Community  Sanitation  To Wandegeya 4 Day

February service and hygiene create
 HIV awareness  Giving out awarene And
condoms to ss on
youths good Bwaise III
hygiene
and
sanitati
on.
 To
sensitiz
e about
HIV

5 13th – 17th First Aid training To gain experiences First aid, KNB 2 day
February in handling emergencies
2023 emergencies handling
Every Operational meetings To review weekly Evaluation of KNB week
Monday activities the weekly
activities
6 20th – 24th Report writing and To enrich my KNB Acqu
February compilation knowledge on the know
Red Cross activities. and
opera
the U
Red C
Socie
APPENDIX II: WORK PLAN FOR INTERNSHIP AT UGANDA RED CROSS SOCIETY,
KAMPALA NORTH BRANCH FROM JANUARY TO FEBRUARY.
23
APPENDIX III:
Visiting community

24
Mobilizing community for blood donation

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