Micro Perspective of Tourism and Hospitality Industry

Identification: Identify what is being asked in the following sentences.

1. It is defined as the movement of the people from one to another place outside their comfort
zone for exploration or travel to remote areas, exotic and possibly hostile areas. Adventure
Tourism
2. Defined as an industry that provides for the movement, comfort and enjoyment of people.
Transportation
3. These are any people or groups who have an interest (or stake) in decisions being made by a
management agency. Stakeholders
4. It refers as the ultimate actor in making sustainable tourism a reality. Tourist
5. It refers to any kind of occasion where multiple people come together with a particular interest
in mind often for businesses. Meetings
6. What type of community in which a group of people may not live in the same area but whoshare
significant aspects of common life such as customs, manners, tradition, language, or profession?
Functional Community
7. This establishments provide food and drink, which is primarily eaten on the premises.
Restaurant
8. It is one of the most important characteristics of the tourism industry in which products/services
in the tourism and travel industry are consumed as they are produced. Perishability
9. This accommodation are suitable for formal sorts of staying and are much expensive compared
to regular room services. Suites
10. This sector includes a wide range of establishments that operate facilities or provide services to
meet varied cultural, entertainment, and recreational interests of their patrons. Recreation

Multiple Choice

1. It provides assistance and convenience to people travelling to different parts of the country and
the world. A
A. Travel Agencies
B. Tourist Boards
C. Stakeholders
D. National Government
2. These are commercial foodservice restaurants that compete for customers who look to garner
quick snacks, drinks, and meals. C
A. Catering Services
B. Fine Dining Restaurant
C. Quick-service Establishments
D. Bars and Café
3. A form of outdoor accommodation, which makes use of temporary shelter, usually in the form
of a tent. D
A. Agri-Tourism Accommodation
B. Hostels
C. Motel
 D. Camping
4. It starts with the production of food. Apart from production, food transportation and storage
also make part of this division. A
A. Food Management
B. Food Presentation
C. Beverages
D. Tourism Enterprises
5. The most popular form of accommodation for tourists and offer overnight stays on a short-term
basis. B
A. Motel
B. Hotel
C. Hostels
D. Bed and Breakfast
6. These adventures involve some risk and requires strenuous physical exertion on part of the
participant. B
A. Soft Adventure
B. Hard Adventure
C. Recreation
D. Entertainment
7. It is a place of interest where tourists visit, typically for its inherent or exhibited natural or
cultural value, historical significance, natural or built beauty, offering leisure, adventure,
amusement and medical services for the travelers. D
A. Restaurants
B. Accommodations
C. Conventions
D. Attractions
8. These are a group of people who live in the same area or community. B
A. Functional Community
B. Geographical Community
C. Local Government
D. National Government
9. It is consisting of a private room, or may be a room that is shared with other guest using the
facility at the same time. A
A. Shared Accommodations
B. Timeshare Accommodation
C. Bed and Breakfast
D. Hostels
10. They are offer organized tours of a location, which will typically consist of them taking a group of
people to some of the important attractions or tourist sites nearby. A
A. Tour Guide
B. Tourist Board
C. Restaurant Manager
D. Tourist
 11. These services can enable tourists or travelers to actually get to their chosen destination in the
first place, but many customers use them after they have arrived, as they provide a greater
amount of freedom for exploration than relying on public transport. D
A. Tourism Services
B. Catering Services
C. Coach Services
D. Car Rental Services

12. It is made up of the organizations, associations, government agencies and companies that specialize
in serving the needs of the tourism industry. C
A. Coach Services
B. Car Rental Services
C. Tourism Services
D. Food and Beverage Services
13. It is the company that provides air transport services for travelling passengers and freight. A
A. Airline
B. Cruise
C. Railway
D. Car Rental
14. It is a bath in which mineral or sea water is used for medicinal treatment. B
A. Wellness
B. SPA
C. Event
D. Conventions
15. It refers to any planned public or social occasions. A
A. Event
B. Meetings
C. Concert
D. Exhibits
16. These establishments stay open until late at night and combine music with alcohol sales. D
A. Restaurants
B. Casino
C. Cafe
D. Nightclubs
17. These establishments provide a relaxed environment for travelers to eat and drink. They serve hot
drinks and light snacks. B
A. Bars
B. Café
C. Casino
D. Nightclubs
18. These are similar to meetings as they also have a common interest, topic or reason for exchange,
generally larger and often are spread over multiple days. A
A. Conferences
B. Events
C. Incentives
D. Meetings
19. M.I.C.E. stands for? B
A. Meetings, Incentives, Concert, Events
 B. Meetings, Incentives, Conferences, Events
C. Meetings, Incentives, Conferences, Exhibits
D. Meetings, Inventions, Conferences, Events
20. These institutions provides healthcare for both the mind and the body. D
A. SPA
B. Incentives
C. Events
D. Wellness Centers

TRUE or False: Choose True if the statement is correct and False if the statement is wrong.
1. Hospitality comprises the activities of persons travelling to and staying in places outside their
usual environment for not more than one consecutive year for leisure, business and other
purposes. F
2. The tourist is the ultimate actor in making sustainable tourism a reality. T
3. National governments usually set the framework for tourism development and biodiversity
conservation through policy and legislation. T
4. A travel agency is an area that provides information to the tourists about the attractions of the
area, lodge, etc. F
5. A tourism ministry is an official government body that handles the issues pertaining to tourism.
T
6. The local community comprises people of different economic classes, clans or family groups,
ethnic groups, both genders, and various special interest groups. T
7. A cruise company is a company that operates cruise voyages across the sea travelling to
8. different destinations around the world. T
9. Shared accommodation refers to accommodation where ownership is shared between multiple
different people, with usage rights being allocated to each owner at a different time of the year.
F
10. Rail services are especially popular with domestic travelers, due to their convenience and
regularity. T
11. SPA or Sanus Per Aquam means health by or through water. T
12. Hotels are classed as both a form of transportation and a form of accommodation. F
13. Outbound operators play a critical role - they can ensure a steady flow of tourists and can
influence consumer choices, often even determining how much tourists will pay. T
14. People that work in the tourist offices make reservations for accommodations, tours,
transportation, food and beverage and/or for attractions. F
15. Resorts bring you close to nature and give you a necessary break from your normal routines. T
16. Catering Businesses provides food and beverage catering services for any special occasion –
from weddings to birthday parties and everything in between. T
17. Hotels cannot change their capacities quickly enough to react on spontaneous fluctuations in
demand. T
18. In the hospitality industry, service can be stored because they are highly perishable. F
19. Soft adventure is less risky, less strenuous, and requires little or no participation. T
20. Tourism Services is made up of the organizations, associations, government agencies and
companies that specialize in serving the needs of the tourism industry. T