P ARETO

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Total Procent Procent

din total cumulat


[%] [%] CUMULATIV PROCENT
OD12 41 0,080 0,080 1 41 41 8.07
OD10 40 0,078 0,158 2 40 81 15.94
OD11 39 0,076 0,234 3 39 120 23.62
45
OD5 38 0,074 0,308 4 38 158 31.10
OD6 37 0,072 0,380 5 37 195 38.39 40
OD15 36 0,070 0,450 6 36 231 45.47 35
OD8 35 0,068 0,518 7 35 266 52.36 30
OD14 34 0,066 0,584 8 34 300 59.06
25
OD9 33 0,064 0,648 9 33 333 65.55
20
OD4 32 0,062 0,710 10 32 365 71.85
OD2 31 0,061 0,771 11 31 396 77.95 15
OD7 30 0,059 0,830 12 30 426 83.86 10
OD3 29 0,057 0,887 13 29 455 89.57 5
OD13 28 0,055 0,942 14 28 483 95.08
0
OD1 25 0,049 1,000 15 25 508 100.00 1 2 3 4 5 6 7 8

N um be r o f c o m pla ints

C um ula tiv e pe r c e nt
500

400

300

200

100

0
1 2 3 4 5 Complaint
6 7 8 Type
9 10

500 10

90

400 80

70
500 10

90

400 80

70

300 60

50

200 40

30

100 20

10

0 0.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
45 120.00
40
100.00
35
30 80.00
Column
25 E
60.00
20 Column
F
15 40.00
10
20.00
5
0 0.00
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

100.00
90.00
80.00
70.00
60.00
50.00
40.00
30.00
20.00
10.00
0.00
2 3 4 5 Complaint
6 7 8 Type
9 10 11 12 13 14 15

100.00

90.00

80.00

70.00
100.00

90.00

80.00

70.00

60.00

50.00

40.00

30.00

20.00

10.00

0.00
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