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Before Writing Your Scope

Of Work

A well-written scope of work enables your business to get

the most out of their contracts, helps build customer

goodwill and earns you respect as the consummate

professional. Using a Scope of Work for every project can

help you establish credibility, and your clients will come to

trust that your work is always transparent and fairly priced.

Before you sit down to write your Scope of Work, you’ll

want to use these guidelines:


 Use a template for your Scope of Work. You’ll

want to adapt this template a bit to reflect the

style of language your company uses.

 Spend time looking at a Scope of Work example.

There are many of them all over the web, but

you’ll want to find one that’s specific to your

industry.

 Take the time to understand your customer’s

requirements, as well as their expectations as far

as project goals, deadlines, and deliverables. If

you are preparing a Scope of Work for a

government agency, you may need to use the


information from their RFP to write a clear

document.

 Share the information with all of your team

members that will be involved in the project.

Make sure to pay attention to their concerns and

seek their input on any milestones or deadlines.

 Describe the work in clear details, and don’t leave

anything out. You need to be thorough, and

give complete outline of the project, as well as

how the project will be deployed and managed.

Include information on policies and procedures

that may affect the project.


 If your client is not familiar with Scope of Work

documents, you may want to show them a Scope

of Work example from past projects. This will help

them understand why their specifications are so

important, and let them know you have the

capacity to handle complex projects with

professionalism.

 Make sure to mention any technical support,

warranty terms, maintenance agreements and

other important terms and conditions. Make sure

that if you offer a warranty, you are specific when

describing what can void the warranty.

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