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Abstract
Each Strategy formulation in different organizations and sectors of society is a response
to the developments that are taking place in various fields, especially in the field of
economics and industry. In today's world, what makes managers and service
organizations different and victorious in the competition is the effective strategic
formulating of planning. Despite the numerous organizations and their complex
competition in today's Iran economy, these institutions' management requires
managers to have suitable strategic skills to interact properly with the organization's
internal and external environment. This requires knowledge of managers from the
strengths, weaknesses, opportunities and threats. In this research, in order to design a
model for formulating the strategy of the oil and gas industry, using a descriptive-
analytical research method in the initial phase, after studying the company's mission
statement, internal and external factors affecting the company's performance were
identified and by examining strengths, weaknesses, threats and opportunities, Internal
Factors Evaluations matrices (IFE) and external factors evaluation matrices (EFE)
were formed. After examining the matrices, we used the internal and external factor
matrix (IE) to determine the strategy type. The study in this survey has been done in
Mazandaran Gas Company. After evaluation, we concluded that centralized strategies
could be used to maintain the current condition.
Key words: strategic planning, internal factors, external factors, oil and gas industry.
1. Introduction
In the 21st century, managers face major challenges. The tendency to globalization and the
advent of technology, customer-orientation, product life reduction, and diversity intensity
has increased the competition between organizations. Success in today's organizations will
not be possible just by knowing the domestic markets. There is also a must to be able to
work in foreign markets and against unfamiliar competitors. The increasing tendency
towards globalization stems from the enormous power of technology and overshadows the
competition. These two forces, globalization and technology, along with the customer-
orientation challenge, need a new form of leadership. Nowadays, the ever-rising changes
have altered organizations to a great extent. Hence, the best tool to ensure organizations'
success without acquiescing in the changes is strategic management, because this factor
allows organizations to act in creative and innovative ways and be prudent and flexible
concerning their future. One of the available solutions to manage organizations' affairs and
achieve success would be analyzing that organization and the manager’s suitable
interaction with the internal and external environment.
Today's dramatic changes that have overshadowed all organizations and systems are the
explosive technological changes. Communication and information have, in fact, created a
single world, and the ascendant pace of change is to some extent, that organizations must
constantly fight to maintain it. An effective solution in the realm of speed and technology
would be providing high-quality services. These conditions require strategic planning and
selection of suitable strategic management for organizations as a tool to struggle with the
mentioned challenges.
The strategic management process can be imagined as a process of a specific decision or
problem-solving composed of a general view from the planning stages to implementation
and evaluation. In other words, the strategic management process is presented in the
framework of a common and acceptable model as follows: strategy formulation, strategy
implementation, strategy evaluation. Scholars have cited several reasons for the need to
implement strategic management in organizations, including changes in the world of today,
increasing the risk of error, high cost of mistakes, economic problems, scarcity of
resources, the need for governments to increase revenue sources, reduce dependence on
revenues from the export of materials.
In this research, in order to design a model for formulating the guideline and strategy of the
oil and gas industry, using a descriptive-analytical research method in the initial stage,
after studying the company's mission statement, internal and external factors affecting the
company's performance were identified and by evaluating the weaknesses, threats and
opportunities an evaluation matrix of internal and external factors was formed. After
examining the evaluation matrix of internal and external factors in order to prioritize key
internal and external factors, we use the quantitative QSPM model to evaluate the
performance of managers of Mazandaran Gas Company. This article is considered
practical in terms of purpose and adaptive in terms of nature and method to formulate and
adjust the most suitable strategic solution for excellence in the organizational field in the
coming years for this industry after the similarities and differences are identified.
Writing papers requires word 2003 software in windows XP, and A4 paper is needed. In
preparing the main text consider using the (Times New Roman 12pt) font and single line
spacing.
Step 1. After examining the external factors, list the known factors. Write between 10 to 20
factors that include factors that create opportunities or threaten the organization. Write down
the factors that create the opportunity and the situation, and then the ones that threaten the
organization. Be as accurate as possible and use comparable percentages, ratios and numbers
if possible.
Step 2. Give weight or coefficient to these factors. These coefficients are from zero
(insignificant) to one (very important). Coefficient indicates the relative importance of a
factor (in terms of the success of the organization in the industry). Often, the factors that
cause the opportunity or situation are given a higher coefficient than the threatening factors,
but if the threatening factors are also severe, they should be given a high coefficient. Weights
or coefficients can be determined by comparing successful competitors with unsuccessful
ones or after group discussion and member agreement. The sum of the coefficients must be
one.
Step 3. Rate each factor that contributes to success on a scale of one to four, and these
numbers indicate the effectiveness of the company's current strategies in responding to that
factor. The number four means that the reaction was excellent, the number three means that
the reaction is above average, the number two means that the reaction is moderate, and the
number one means that the reaction is poor. These rankings are determined by the
effectiveness of the organization's strategies. The rankings within the organization and the
coefficients (which are determined in step two) are determined according to the industry.
Step 4. Multiply the coefficient of each factor in the corresponding rank to get the final score.
Step 5. Get the sums of these scores belonging to each of the variables to determine the sum
of the organization scores. In the external factors evaluation matrix, regardless of the number
of factors that cause the company opportunity or threat, the total final scores for an
organization never reaches more than four and never less than one. If this number reaches
four, it means that the organization responds very well to the factors that cause threats and
opportunities. In other words, it successfully uses the available opportunities in its strategies
and minimizes the effect of the factors that cause the threat. Number one indicates that the
company in formulating its strategies has not been able to take advantage of the factors that
create opportunities or avoid the factors that create threats.
3.0 2.0
4.0
The final score of the
I II III
evaluation matrix
external factors
3.0
(EFE)
IV V VI
2.0
VII VIII IX
1-3. Strengths and weaknesses of the company in the field of internal factors
Acquiring knowledge about the internal environment of the company and evaluating its
strengths and weaknesses are among the important factors for formulating suitable
strategies and executive plans for the company. Accordingly, following the studies
conducted in the field of internal factors and by holding brainstorming sessions and after
obtaining the opinion of company managers, a list of strengths and weaknesses in various
areas of the company's internal environment has been presented. A list of strengths and
weaknesses is provided by the following areas.
2-3. Opportunities and threats of the gas company through the scope of external factors
One of the most important parts of the strategic planning process for the company is the
identification and analysis of external environmental conditions. Understanding the
factors affecting the company's external environment is a prelude to achieving
environmental opportunities and threats, so that strategies and guidelines can be adopted
to minimize the threats and provide the necessary ground for the optimal use of
opportunities. The list of opportunities and threats is presented in the following areas.
1 Financial situation
1.1. Diversity of financial resources and the possibility of using
0.04 2 0.02
external financing sources
0.06 2 0.03 1.2. Improving trends in claims control
1.3. Improving the profitability process
0.01 1 0.01
1 Financial weaknesses
0.12 4 0.03 2.2. Low morale, belonging, motivation and responsibility of employees
0.12 3 0.04 2.3. Excessive involvement of managers in the executive affairs of the company
0.15 3 0.05 3.3. Weak interaction and proper communication between organizational units
4.1. Lack of specialized work force in the field of systems and methods and
0.12 2 0.06
information technology
5.2. High waste of resources (energy, consumables, etc.) and low efficiency of
0.14 2 0.07
resources
5.3. Wide disparity between some technical indicators and international
0.14 2 0.07
standards
2.66 1 Total
Table 3: External Factor Evaluation Matrix (EFE)
Final Main external factors
Score Coefficient
score Opportunities of the Organization
0.01 1 0.01 1.1. Allocation of special government funds for deprived provinces
0.01 1 0.01 1.2. Providing conditions for competition in the domestic market
0.16 4 0.04 1.3. Government economic policies based on privatization of the oil industry
0.04 2 0.02 2.2. Expand economic activities in areas that have a competitive advantage
0.08 2 0.04 3.1. Rapid growth of technological developments in the oil industry
0.2 4 0.05 3.3. Provide better customer service by utilizing new technologies
5 Customer opportunities
0.02 1 0.02 5.1. The growing trend of industry subscribers
6 Supplier opportunities
0.04 2 0.02 7.2. Clarification of the position of the distribution sector in the oil industry
7.3. Creating the necessary incentives to move towards reducing losses and
0.12 4 0.03
managing consumption
0.12 3 0.04 1.2. Increasing gas consumption per capita in the country
0.01 1 0.01 2.3. Unfavorable climatic, geographical and climatic conditions in the region
5 Customer threats
0.04 2 0.02 5.1. Increasing per capita gas consumption in the region
5.2. The risk of reducing the share of energy exports to neighboring countries
0.09 3 0.03
due to foreign competition
6 Supplier threats
6.1. Inadequacy of specialized human resources in the central management
0.03 3 0.01
company
6.2. Existence of few consultants and contractors in the oil industry due to the
0.02 2 0.01
growth of development projects
0.04 2 0.02 6.3. Dependence on foreign parts and equipment in the oil industry
0.01 1 0.01 7.3. Uncertainty and failure to determine the full assignment of current assets
2.86 1 Total
3.0 2.0 1.0
4.0
factors evaluation
The final score of
I II III
matrix (EFE)
the external
3.0 V
IV (2.66, 2.86) VI
2.0
VII VIII IX
Considering the coordinates of the position of the final scores obtained from the internal and
external factor evaluation matrices on the internal and external factor matrix diagram,
strategies should be implemented that aim to maintain the status quo. In these units, market
penetration and product development strategies are very common.
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