create a business requirement document for kfc website?

Business Requirement Document for KFC Website

Introduction
KFC is one of the most popular fast food restaurants worldwide. The purpose of this
business requirement document is to outline the features and functionalities
required for the new KFC website. The new website should be designed to improve the
customer experience and increase sales.

Scope
The new KFC website will be a comprehensive online platform that will allow
customers to order food online, access nutritional information, view menu items,
and find nearby KFC locations. The website will be accessible on desktop and mobile
devices.

Functional Requirements
3.1 Online Ordering System:
The website should have a user-friendly online ordering system that allows
customers to easily place an order for pick-up or delivery. The system should have
the following features:

Menu: The menu should be easy to navigate, and customers should be able to view
item descriptions, pricing, and nutritional information.
Customization: Customers should be able to customize their orders by selecting
options such as the size of their meals, adding toppings, or removing certain
ingredients.
Payment: Customers should be able to pay for their orders online through various
payment methods such as credit/debit cards, online wallets, and cash on delivery.
Order tracking: Customers should be able to track the status of their orders from
placement to delivery.
3.2 Nutritional Information:
Customers should be able to access detailed nutritional information for all menu
items, including calories, fat, and sodium content. This information should be
displayed prominently on the website.

3.3 Location Finder:

The website should have a location finder tool that allows customers to find the
nearest KFC restaurant based on their location. The tool should provide the
address, contact information, and operating hours of the nearest restaurant.

3.4 User Account:

Customers should be able to create user accounts on the website to save their
personal information, view order history, and receive exclusive offers and
promotions.

3.5 Customer Support:

The website should have a customer support system that allows customers to contact
KFC support via email or phone in case of any issues or queries related to their
orders.

Non-functional Requirements
4.1 Performance:
The website should be designed to handle a large volume of traffic and orders
without any lag or downtime.
4.2 Security:
The website should have a secure payment gateway and use SSL encryption to ensure
that customer data is protected.

4.3 User Interface:

The website should have an intuitive and user-friendly interface that is easy to
navigate.

Assumptions and Constraints

5.1 Assumptions:
The website will be designed to comply with local laws and regulations.
The website will be available in English and other local languages.
The website will integrate with KFC's existing inventory and order management
system.
5.2 Constraints:

The website development and deployment will be completed within the allocated
budget and timeline.
The website should be compatible with various devices and browsers.
Conclusion
The new KFC website will provide a comprehensive online platform for customers to
order food, access nutritional information, and find nearby KFC locations. The
website will be designed with a user-friendly interface and built to handle a large
volume of traffic and orders. The project will be completed within the allocated
budget and timeline.