1396 - No Titleمطالعه شناخت وضعیت موجود مسئولیت اجتماعی دانشگاه مبتنی بر الگوی والایس بر اساس دیدگاه اعضای هیئت علمی (مورددانشگاه تهران)

Journal of Economic and Social Development (JESD), Vol. 4, No.
2, September2017
Editor
Marijan Cingula, University of Zagreb, Faculty of Economics and Business, Zagreb, Croatia
Co-editors
Fran Galetic, University of Zagreb, Faculty of Economics and Business, Zagreb, Croatia
Goran Kozina, University North, Koprivnica, Croatia
Marina Klacmer Calopa, University of Zagreb, Faculty of Organization and Informatics, Varazdin, Croatia
Members of the International Editorial Boad

Ayuba A. Aminu, University of Maiduguri, Department of Management, Faculty of Management Sciences, Maiduguri,
Nigeria; Lidija Bagaric, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, Croatia; Leonid K.
Bobrov, Novosibirsk State University of Economics and Management, Novosibirsk, Russia; Marina Dabic, University of
Zagreb, Faculty of Economics and Business, Zagreb, Croatia;Ivica Filipovic, University of Split, University Center for the
Vocational Studies, Split, Croatia; MarliGonanBozac, Juraj Dobrila University of Pula, Faculty of Economics and Tourism,
Pula; Miryam de la Concepción González-Rabanal, National Distance Education University (UNED), Faculty of Economics
and Business Administration, Madrid, Spain; Anica Hunjet, University North, Croatia; Irena Jankovic, Belgrade University,
Faculty of Economics, Belgrade, Serbia; Hacer Simay Karaalp, Pamukkale University, Faculty of Economics and
Administraive Sciences, Denizli, Turkey; Dafna Kariv, School of Business Administration, Department of Strategy and
Entrepreneurship - Center of Entrepreneurship, Rishon Lezion, Israel; Kaarel Kilvits, Tallinn University of Technology,
School of Economics and Business, Tallinn, Estonia; Marina Klacmer Calopa, University of Zagreb, Faculty of Organization
and Informatics, Varazdin, Croatia; Robert A. Lewis, Les Roches Gruyère University of Applied Sciences, Switzerland;
Francesca Mandanici, University of L'Aquila, Coppito, L’Aquila, Italia; Marjana Merkac Skok, Faculty of Commercial and
Business Sciences, Celje, Slovenia; Marin Milkovic, University North, Croatia; Claudia Ogrean, Lucian Blaga University of
Sibiu, Sibiu, Romania; Mislav Ante Omazić, University of Zagreb, Faculty of Economics and Business, Zagreb, Croatia,
Nikolai Ostapenko, University of the District of Columbia, Washington, D.C.,USA; Ivan Pavic,University of Split, Faculty of
Economics, Split, Croatia; Vojko Potocan, University of Maribor, Faculty of Economics and Business, Maribor, Slovenia;
Kerry J. Redican, Virginia Tech University, Department of Population Health Sciences, Blacksburg, Virginia, USA; Souhaila
Abdullah Saieed, Al Zaytoonah University, Amman, Jordan; Armando Javier Sánchez Díaz, University of Sinaloa, Sinaloa,
Mexico; Olga Sirotina, Novosibirsk State University of Economics and Management, Novosibirsk, Russia; Aziz Sunje, School
of Economics and Business, University of Sarajevo, Sarajevo, Bosnia and Herzegovina; Darko Tipuric,University of Zagreb,
Faculty of Economics and Business, Zagreb, Croatia
Journal of Economic and Social Development (JESD) publishes scientific papers in the field of Economics and Social
Development. The Journal is published two times a year.Online journalis open access and peer-reviewed. Authors are
responible for the linguistic and technical accuracy of their contributions.
Indexing/abstracting: Journal is regularly indexed and abstracted by ProQuest, DOAJ, ERIH PLUS, ECONBIZ, DRJI, SIS,
Citefactor, J-Gate, Hrcak, ResearchBib, OCLC WorldCat, EZB, WCOSJ, ROAD, DAIJ, WZB and Kubon & Sagner databases. It is
available in a PDF format from the Journal of Economic and Social Developmentwebsite: http://www.jesd-online.com
Publisher: Varazdin Development and Entrepreneurship Agency, Mihanoviceva 4, Varazdin, Croatia

Co-publisher: University North, Koprivnica, Croatia
© Varazdin Development and Entrepreneurship Agency, Varazdin, Croatia. All rights reserved.
ISSN 1849-3327 (online version)

1849-6628 (print version)
UDC 33:316
EDITORIAL
Finishing the fourth year of existence, our Journal of Economic and Social
Development meets the new challenges, respecting the need for
permanent improving of academic standards. Together with papers from
our scientific conferences, editors included some papers that were
directly offered to reviewersin this issue, without previously being
presented to the delegates of ESD Conferences. Next year, we plan to
start a new scheme, dominantly open to the authors for direct publishing,
without prior presentation at the conference at all. Our double-blind peer
review and open access principle will remain in order to keep the best
interest of audience and the publisher.
Marijan Cingula
Editor
Journal of Economic and Social Development – Vol 4. No 2., September 2017 I
TABLE OF CONTENTS
A THEORETICAL REVIEW OF A TERMINOLOGICAL CONFUSION: CHARACTER, IDENTITY,

IMAGE OR REPUTATION?........................................................................................................... 1
Volkan Yuncu, Celil Koparal
LABOUR PRODUCTIVITY, REAL WAGES AND UNEMPLOYMENT: AN APPLICATION OF BOUNDS

TEST APPROACH FOR TURKEY.................................................................................................. 11
Hacer Simay Karaalp-Orhan
AID SELECTIVITY PRACTICE AND AID EFFECTIVENESS IN SUB-SAHARAN AFRICA .................... 23

Adeniyi Jimmy Adedokun, Abiodun O. Folawewo
SMART CITY SERVICES DRIVEN BY IOT: A SYSTEMATIC REVIEW.............................................. 40

Marko Mijac, Darko Androcec, Ruben Picek
ARCHITECTURE IMPACT IN IMPROVING THE QUALITY OF SERVICES IN RETAIL PHARMACIES:

CASE STUDY PRISHTINA, KOSOVO ........................................................................................... 51
Arta Jakupi, Arianit Jakupi
CORRUPTION AND FORMS OF GOVERNMENT ........................................................................ 63

Ronald D. Francis, Anona F. Armstrong
Journal of Economic and Social Development – Vol 4. No 2., September 2017 1
A THEORETICAL REVIEW OF A TERMINOLOGICAL CONFUSION:CHARACTER,

IDENTITY, IMAGE OR REPUTATION?
Volkan Yuncu
Afyon Kocatepe University, Afyonkarahisar, Turkey
vyuncu@aku.edu.tr
CelilKoparal
Anadolu University, Eskisehir, Turkey
ckoparal@anadolu.edu.tr
ABSTRACT
The concept of corporate reputation draws academic attention from numerous areas of
social sciences. Depending on the perspective, reputation can mean rather different things. It
can be considered from the point of view of each stakeholder. Mainly, scholars conceptualize
the term corporate reputation from either an economics/managerial paradigm that consider
corporate reputation as internal and external stakeholders’ expectations and estimations of
certain organizational attributes or as an impression that reflects the perception of a
collective stakeholder group. In particular, strategic management perspective entitles
reputation as a valuable asset that helps to sustain the organization and its competitive
advantage over the course of its life time and a substantial tool that organizations use in
order to protect themselves in turbulent times. However, given that corporate reputation is a
complex construct, understanding corporate reputation is complicated owing to the
interdependence and interrelatedness of its component parts; identity, image and character.
Hence, marking out these analogous terms explicitly within theoretical perspective has
become a “sine qua non”. Thus, instead of bringing forward new definitions into the
definitional landscape, the main purpose of this paper is, to depict the theoretical
backgrounds and approaches towards the terms corporate identity, corporate image,
corporate character and corporate reputation in a framework that reflects the
terminological confusion within an inductive methodology.
Keywords: Corporate Reputation, Image, Identity, Reputation Management
A THEORETICAL REVIEW OF A TERMINOLOGICAL CONFUSION:CHARACTER, IDENTITY, IMAGE
2 OR REPUTATION?
1. INTRODUCTION
The last few decades have witnessed significant growth in interest, conceptual development
and empirical research in the topics of corporate identity, corporate image and corporate
reputation (Abratt and Kleyn, 2012) in the scope of various disciplines including
management, marketing, economic, finance, accounting and public relations paradigms.
“Research on corporate reputation has identified the benefits of good reputation in
explaining how a high-tech firm may benefit and best strategically position itself through its
reputation” (Wang, 2013). Higher customer retention rates, increased sales, higher product
selling prices, and reduced operating costs are suggested as some of these advantages of a
good reputation. Particularly in managerial perspective, reputation is seen as an important
asset that can be used for sustaining competitive advantage and for increasing performance.
In this respect “a good reputation is identified as an intangible resource which may provide
a firm with a basis for sustaining competitive advantage due to its valuable and hard to
imitate characteristics” (Roberts and Dowling, 2002). However, despite the broad consensus
in the importance of corporate reputation as a strategic asset and its great potential to
impact corporate strategy success, corporate reputation as a research object still lacks
deeper conceptualizing both in theoretical and empirical approaches (Adeosun and Ganiyu,
2013). This could mainly be attributed to “muddy” nature of the concept as several
scholars emphasize noting that the terms identity and image are often used interchangeably
with corporate reputation (Melewar and Jenkins, 2002). Considering the term corporate
character that was suggested by Davies et al. (2003) together with the aforementioned
terms, the need for an extensive review of the terminological confusion in which all these
terms are investigated theoretically has arisen.
2. METHODOLOGY
With the objective to investigate the theoretical confusion regarding the terms corporate
identity, corporate image, corporate character and corporate reputation, an extensive
review of the corporate reputation literature offered in various databases was conducted.
As a part of the design of the survey, rather than suggesting a new conceptual approach or a
definitional framework, publications from a wide variety of disciplines including
management, marketing, economics, finance, accounting and public relations paradigms
have been analyzed systematically and viewed here inductively.
3. LITERATURE REVIEW
3.1. Corporate Identity
“There are divergent views within the literature as to what is meant by corporate identity”
says Van Riel and Balmer (1997) and refer to three main paradigm graphic design,
integrated corporate communication and multidisciplinary approach respectively. They
assert that the topic has gained popularity among management, marketing, organizational
behavior, human resources, strategic movement, graphic design, and public relations
academics. Judging by the number of publications for the past decades, they have ultimately
proven to be righteous.
Corporate identity has traditionally referred to the physical ways an organization defines
itself. “These can include logos, typography, colors, signage, packaging, annual reports and
uniforms amongst others” (Dalton and Croft, 11). Marketing paradigm, for instance, readily
accepts this definition and use the term identity to refer to “brand imagery and often to
visual identity, a product’s get-up and logo” (Burke et al., 2011:47). But from the viewpoint
of strategic management paradigm, the idea that corporate identity is merely the visual
elements of a corporation and it is only these visual elements which could distinguish one
organization from another is a bit facile for a number of reasons. First and perhaps the most
important reason is that the term corporate identity is the shared perceptions an
organization’s members hold, in particular those central, distinctive and enduring qualities
that guide behavior (Burke et al., 2011). “Identity is akin to the concept of identity in
mathematics, a representation of the firm that equates to its current state. It is not
identifying with a firm, but rather, the identity of the firm” (Barnett et al. 2006:33). It affects
the way managers interpret and react to environmental circumstances, and is a product of
the shared values and assumptions within cultural context and certain shared principles as
organizational ethos, aims and values that create a sense of individuality differentiates a
company from the others and help organizational stakeholders associate such certain
genuine features with a certain company (Martin and Hetrick, 2006:93). Davies (2006:12)
refers to this originalization as “saluting the flag” and asserts that “each organization need a
defined and clear identity, partly to distinguish them from other organizations and partly to
rally support”. Apparently he bases his conceptualization on the traditionally repeated idea
that certain aspects of an organization’s identity, such as its history, products and services it
offers are enduring and unique.
He and Balmer(2007),on the other hand, have brought forward four sub-perspectives for
corporate identity. These are visual identity, corporate identity, organization’s identity,
organizational identity. Among these terms they differentiate two seemingly similar
concepts out of common and by addressing the term organization’s identity as the most
central, defining, enduring, basic characteristics of an organization perceived by the
organization’s numerous stakeholders about the organization whereas defining the term
organizational identity as the identity of people within the organization. It has been
discussed in many disciplines such as marketing, management, organizational studies,
industrial psychology and consequently the notion of organizational identity has been
defined as what members perceive, feel, and think about their organization (Hatch and
Schultz, 1997). Indeed, though such an effort to mark out these analogous terms explicitly
brings a new dimension to the identity concept, various new publications do not seem to
have indigenized the differentiation as a “sine qua non”.
As for corporate identity, within the frame of marketing discipline, Abratt and Kleyn (2011)
describes it as the “strategic choices made by the organization including the organization’s
mission, vision, strategic intent, values and corporate culture and, secondly the corporate
expression”. This approach coincides largely with management view according to which a
“company’s identity shape a firm’s business practices, as well as the kinds of relationships
that managers establish with key stakeholders” (Fombrun and Van Riel, 1997:8). Creating
alignment with such external stakeholders requires a fundamental understanding of their
beliefs about the organization.”The term corporate visual identity, on the other hand,
consists of the corporate name, logotype and/or symbol, typography and color” (Melewar
and Saunders 1998, 291). In other words, visual identity refers to various visual cues and/or
anything else that is related to graphic design and is a part of corporate communications
4 OR REPUTATION?
policy (Abrat and Kleyn, 1051). Such visual cues, elements or symbols are widely utilized on
an organization’s business offices, vehicles, corporate clothing and as mentioned above
previously, marketing discipline embraces this identity perspective substantially.
That is probably why some researchers use the term visual identity synonymously with the
term reputation. However, using visual identity and reputation interchangeably would
practically not be true with respect to controllability as changing visual identity via graphic
design to refresh or update a tired perception of stakeholders is not the same as changing
reputation. “Reputation is externally perceived, and therefore largely outside the direct
control of firms’ managers” (Fombrun and Shanley, 1990).
3.2. Corporate Image

Similar to terms corporate identity and corporate character, corporate image is another
focal point within reputation management and various researchers from divergent
perspectives embrace the term in a relatively distinct way. For the most part, corporate
image is generally defined as “the mental picture of the company held by its audience what
comes to mind when one sees or hears the corporate name or sees its logo” (Gray and
Balmer, 1998) or the view of the company held by external stakeholders, especially that
held by customers (Davies et al., 2001). In addition to scholars above, Chun (2005) and
Walker (2010) also emphasize on “ the perceptions of external stakeholders” explicitly. On
the other hand, Whetten (1997:27) rejects such an approach on the grounds that “If image
is what organizations want external stakeholders to know, then it emanates from within the
organization and is not based on the perceptions of external stakeholders”.Briefly, though
many seem to have agreed on the definitions, the term has still not been marked out clearly
within the scope of reputation management terminology. Actually, this could partly be
attributed to divergent theoretical approaches in the pursuit of reputation management.
According to Balmer (1998) for example, there are three distinct disciplinary approaches to
corporate image and these are the psychological paradigm, the graphic design paradigm,
and the marketing and public relations paradigm.
Furthermore, in-depth analysis of literature corroborates that the term corporate image is
another problematic topic along with the concept of identity, as some scholars take it as a
separate notion, others use it synonymously with reputation. Indeed, even those scholar of
the same conceptional category have not been able to reach a consensus. The survey of
Gotsi and Wilson (2001), for example, indicates that “conceptualization efforts for image
and reputation could be broadly merged into two dominant schools of thought”. First one is
the analogous school of thought in which image and reputation is regarded the same and
used synonymously. Second one, on the other hand, is the differentiated school of thought
that considers the terms to be different but interrelated. Here authors note that the former
could have been affected the by the popularity of image notion as a part of terminological
fashion. Nonetheless, this argument could only be partly valid today as many marketing
paradigm scholars avoids using the term corporate reputation on purpose. When it comes
to the latter one; differentiated school of thought, approaches vary greatly even within
itself. According to Gotsi and Wilson (2001) there are three dominant views here. First one,
which seems to have lost its validity, is that corporate reputation and corporate image are
different and separate concepts. The second view asserts that reputation is a building stone
of corporate image whereas the third view advocates vice versa. Another relatively novel
systematic categorization regarding the term corporate image is done by Cian and Cervai
(2014) who individuate the terms corporate image, construed image and organizational
projected image.
They also assume the “projected image” and “corporate image” have the cognitive, the
emotive, and the symbolic dimensions. Based on this new differentational viewpoint,
corporate image is composed of perceptions of external stakeholders reflecting observers‘
beliefs and feelings. In other words, the “image”, as a construct, is supposed to be
composed of emotional and functional elements, in which the emotional side seems to be
the prevalent one (Palacio et al., 2002). Construed image, however, does not reflect the
way external stakeholders see the company, but rather how they are assumed to perceive
the company by internal stakeholders (Radomir et all.,2014:226 ). According to the authors,
this construct also takes place in literature under the names of “construed external image”,
“perceived external prestige”, “perceived organizational prestige” and “reflected stakeholder
appraisal”. Lastly, they define organizational projected image as what is projected outside
the company by its internal stakeholders or is how the organization would like to be
perceived by its customers.
3.3 Corporate Character

Another term within reputation management is corporate character. It has been asserted by
Gary Davies and his colleagues (Davies et al., 2003), who entitle organizational reputation as
“the alignment of identity and external image”. They base their argument on the assertion
that reputation is “the collective term referring to all stakeholders’ views of corporate
reputation” including internal (organizational) identity and external image and they entitle
this two-way interaction as corporate character. Indeed, judging from the literature view,
the number of scholars recognizing that this two-way interaction (between employees’ and
customers’ views of the company) is not few. But we should note here that what Davies et
al.(2003) refer to as organizational identity is defined as organization’s identity by He and
Balmer’s (2007) conceptualization above. Davies et al.(2003) spent a few years in order to
develop a corporate character scale which is able to assess the reputation of an organization
from the perspectives of employees and customers and consequently they developed five
major and two minor dimensions of corporate character that employees and customers can
use to evaluate an organization’s identity, image and reputation (Martin and Hetrick,
2006:101).
Table following on he next page

6 OR REPUTATION?
Table 1. Major and Two Minor Dimensions of Corporate Character
Source: Martin and Hetrick, 2006:101
3.4. Corporate Reputation

Of all the terms that have been mentioned so far, corporate reputation is probably the most
complicated and diverse one as getting the insights of it is almost impossible without
theoretical backgrounds of such elements as identity, image and character in advance. This
theoretical significance also affected the design of this paper. Moreover, “despite universal
acknowledgment of the importance of corporate reputation as a strategic asset and its
large-scale potential to influence corporate strategy success, the notion of corporate
reputation still lacks deeper conceptualizing”(Adeosun and Ganiyu, 2013). In fact, the
interdisciplinary nature of earlier work on corporate reputation which is repeatedly
emphasized in literature has caused terminological difficulties to define corporate
reputation (Chun, 2005). According to Chu-Chen and Otubanjo (2013) who suggest a
framework of six paradigmatic uses of corporate reputation these disciplines are
Management paradigm, Marketing and strategy paradigm, Economic paradigm, Finance
and Accounting Paradigm and Public Relations Paradigm.Despite this variety of
perspectives, however, corporate reputation is traditionally defined as a “perceptual
representation of a company’s past actions and future prospects that describes the firm’s
overall appeal to all of its key constituents” when compared to other leading rivals, or a
stakeholder’s global assessment of a company based on performance characteristics salient
to that stakeholder (Fombrun, 1996). However, not all scholars in literature readily adopt it
as a bare fact and instead, they propose their own definitions. Lange et al. (201:163)
attribute this diversification to theoretical pluralism claiming that “Corporate reputation is a
multidimensional construct in part because it is shared by scholars from different academic
fields that represent varied theoretical perspectives”. Hence, within the scope of this review
we have focused more on the theoretical background than on definitions. Having reviewed,
analyzed and evaluated prior definitional statements of corporate reputation to explain
such diversified perspectives, Barnett et al. (2006) determined three key points central to
the concept of corporate reputation. The first point defines reputation as a state of
awareness. The second point identifies reputation as an assessment in which reputation
functions as a judgment, estimate or evaluation of the particular organization. And the third
point describes corporate reputation as an asset in whicha reputation functions as an
intangible resource and economic asset. Likewise, in another survey conducted by Lange et
al. (2011) three primary reputation conceptualizations were identified. These are being
known, being known for something and generalized favorability. According to the authors,
within being known view, if awareness of the firm is broader and if perceivers have a more
distinctive perceptual representation of the firm, irrespective of judgment or evaluation,
corporate reputation is stronger. As for being known for something view, however, here
judgement is a central feature and of vital importance. Love and Kraatz (2009:317) entitles
this dimension as “technical efficacy” and emphasizes the evaluation of audience of the
firm’s ability to meet the audience’s needs, which means that reputation is closely
associated with tangible organizational outputs. Because as well as acting at a macroscopic
level, affecting markets and shareholders, reputation also operates at an individual level and
consumers do appear to care about and value the satisfaction of their own immediate needs
(Dalton and Croft, 10). The final conceptualization generalized favorability entails perceiver
judgments regarding the firm which are based on aggregated multiple organizational
attributes rather than being dependent on a given audience’s expectations for specific
organizational outcomes (Fischer and Reuber, 2007; Lange et al 201:159). Indeed, being
known and generalized favorability are broad perceptions of a company but, being known
for something provides us with a dimensional basis for reputation measurement.
8 OR REPUTATION?
4. CONCLUSION
Based on the adopted perspective, the term reputation bears several connotations and it
can mean different things to different people and various stakeholder groups. It can be
regarded as the perception of an organization’s ability to satisfy the demands of its
stakeholders, or as a general assessment of the performance of an organization or as a
strategic asset, intangible resource used for sustaining competitive advantage and to
increase performance. Nevertheless, this paper indicates that there has been a confusion
concerning the use of the term reputation and its building blocks corporate identity,
corporate image and corporate character mostly because of the interdependent and
interrelated nature of such notions which are observed to have been used interchangeably
in certain contexts. Apparently, theoretical pluralism leading to quite a few diversifications
is another underlying reason for this confusion. Moreover, literature analysis demonstrates
that even categorized school of thought has not reached an utter consensus within
themselves. Namely, what is defined as image by a group of researcher fits to other’s
definition of reputation or what is described as identity by a scholar is the same as some the
other’s definitions of image and even reputation. There are also scholars who claim that
reputation is only a part of corporate character or who avoid using the term corporate
reputation on purpose and using the term image instead. Consequently, all these reveal that
the reputational landscape still lacks deeper conceptualizing both in theoretical and
empirical approaches.
LITERATURE:
1. Abratt, R. and Kleyn, N. (2012) Corporate identity, Corporate Branding and Corporate
Reputations: Reconciliation and Integration. European Journal of Marketing, 46, 7, pp.
1048-1063.
2. Adeosun L. P. K. and Ganiyu R. A. (2013). Corporate Reputation as a Strategic Asset,
International Journal of Business and Social ScienceVol. 4 No. 2
3. Balmer, J.M.T. (1998) Corporate identity and the advent of corporate marketing. Journal
of Marketing Management, 14(8), 963-996.
4. Barnett, M.L.; Jermier, J.; Lafferty, B. (2006). Corporate Reputation: The Definitional
Landscape. Corporate Reputation Review, Vol. 9, No. 1.
5. Burke, R.J.; Martin, G.; Cooper, C.(2011). Corporate Reputation:Managing Opportunities
and Threats. Surrey: Gower Publishing
6. Chen, C. and Otubanjo, O. (2013). A Functional Perspective to the Meaning of Corporate
Reputation, The Marketing Review, Vol. 13, No. 4, pp. 329-345
7. Cian, L., Cervai, S., (2014),Under the reputation umbrella: An Integrative and
Multidisciplinary Review for Corporate Image, Projected Image, Construed Image,
Organizational Identity, and Organizational Culture, Corporate Communications: An
International Journal, 19 (2): 182-199.
8. Chun, R. (2005). Corporate Reputation: Meaning and Measurement. International
Journal of Management Reviews, 7(2): 91-109.
9. Dalton, J. and Croft S. (2003). Managing Corporate Reputation. London:Thorogood
10. Davies, G., Chun, R. and da Silva, R.V. (2001) ‘The personification metaphor as a
measurement approach for corporate reputation’, Corporate Reputation Review, 4(2),
113-127.
11. Davies, G., Chun, R., Vinhas Da Silva, R., and Roper, S. (2003). Corporate Reputation and
Competitiveness. London: Routledge.
12. Davies, G.; Chun, R.; Da Silva, R. V.; Roper, S. (2004). A corporate character scale to
assess employee and customer views of organization reputation, Corporate Reputation
Review, 7 (2), 125–146.
13. Davies A.(2006). Best Practice in Corporate Governance: Building Reputation and
Sustainable Success, Hants: Gower Publishing Limited
14. Fombrun, C. and Shanley, M. (1990). What’s in a name? Reputation building and
corporate strategy. Academy of Management Journal, 33(2), 233–258.
15. Fombrun, C.J. (1996). Reputation: Realizing Value from the Corporate Image, Harvard
Business School Press, Boston.
16. Gotsi, M. and WilsonA. (2001). Corporate Reputation:Seeking a definition, Corporate
Communications 6 (1) s.24-30
17. Hatch, M.J. and Schultz, M. (1997), “Relations Between Organizational Culture, Identity
and Image”, European Journal of Marketing, Vol. 31 Nos 5/6, pp. 356-365.
18. He, H.W. and Balmer, J. M. T. (2007). Identity Studies: Multiple Perspectives and
Implications for Corporate-level Marketing. European Journal of Marketing, Vol.41, No.
7/8., pp. 765-785.
19. Lange, D.; Lee, P.M. ; Dai, Y. (2011). Organizational Reputation: A Review. Journal of
Management, Vol. 37 No. 1, January 153-184
20. Love, G. E. and Kraatz, M. (2009). Character, Conformity or The Bottom Line? How and
why downsizing affected corporate reputation. Academy of Management Journal, 52:
314–335.
21. Martin G.and Hetrick S.(2006).Corporate Reputations, Branding and People
Management. Oxford: Elsevier Ltd.
22. Melewar, T.C. and Saunders, J. (1998), “Global Corporate Visual Identity Systems:
standardization, control and benefits”, International Marketing Review, Vol. 15 No. 4,
pp. 291-308.
23. Melewar, T.C. and Jenkins, E. (2002). Defining the Corporate Identity Construct.
Corporate Reputation Review, 5, 76–90.
24. Palacio, A.B., Meneses, G.D. and Pe ́rez, P.J. (2002). “The configuration of the university
image and its relationship with the satisfaction of students”, Journal of Educational
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25. Radomir, L.; Plaiaş, I., Nistor, V. (2014). Corporate Reputation, Image and Identity:
Conceptual Approaches. International Marketing Conference 7th Edition . p. 219-229
26. Roberts, P. W., and Dowling, G. R. (2002). Corporate Reputation and Sustained Superior
Financial Performance. Strategic Management Journal, 23(12), 1077-1093.
27. Van Riel C. B. and Balmer J. M. T.(1997). Corporate Identity: The Concept, Its
Measurement and Management. European Journal of Marketing, Bradford, No. 5, pp.
340-255
28. Walker, K. (2010). A Systematic Review of the Corporate Reputation Literature:
Definition, Measurement, and Theory. Corporate Reputation Review.Vol. 12 N. 4
29. Wang, C. H. (2013). How Relational Capital Mediates the Effect of Corporate Reputation
on Competitive Advantage: Evidence from Taiwan High-Tech Industry. Technological
Forecasting and Social Change.
30. Whetten, D.A. (1997). Part II: Where do reputations come from?: Theory development
10 OR REPUTATION?
and the study of corporate reputation’, Corporate Reputation Review, 1(1), 26–34.
LABOUR PRODUCTIVITY, REAL WAGES AND UNEMPLOYMENT: AN

APPLICATION OF BOUNDS TEST APPROACH FOR TURKEY
HacerSimayKaraalp-Orhan
Pamukkale University, Denizli, Turkey
skaraalp@pau.edu.tr
ABSTRACT
This study investigates the relationship between labour productivity, average real wages,
and the unemployment rate by employing the bounds testing procedure within an
autoregressive distributed lag (ARDL) modeling approach and applies Toda-Yamamoto
causality test for the period 2007:01−2016:04. The results indicate that real wages and
unemployment have a significant and positive long-run impact on labour productivity. While
a long-run wage–productivity elasticity of 0.97 supports the efficiency wage theorem and
the unemployment-productivity elasticity of 0.53 indicates that workers increase efforts to
secure jobs. Therefore, a rise in real wages and unemployment may induce higher
productivity by raising the costs and probability of job loss, respectively, which implies
rigidity in Turkish labour market.Furthermore, the causality tests provide evidence for the
effect of a high and persistent unemployment rate on the Turkish economy, where
unemployment affected both labour productivity and real wages. While a bi-directional
causality was found between labour productivity and unemployment, a unilateral causality
was observed between unemployment and real wages. Unemployment causes real wages,
but there is no evidence of reversal causation.
Keywords: Bounds testing procedure, Causality, Labour productivity, Real wages, Structural
break, Unemployment
1. INTRODUCTION
The relationship between productivity, real wages, and unemployment has been considered
as one of the important issues in the economics literature. In macroeconomic perspective,
with the effect of globalization and openness of countries to international trade, the growth
of productivity and wages become crucial factors, which decide the international
competitiveness between countries. The increase in productivity and competitiveness
12 TEST APPROACH FOR TURKEY
induces economic growth. This is especially true for the countries that are able to increase
their welfare by the job creation concomitant with the economic growth. On the other side,
there are many empirical studies that analyze the relationship between productivity-real
wages and productivity-real-wage inflation rate. However, there are a few studies that
examine the interrelationships among productivity, real wages, and unemployment. In this
context, Alexander (1993) investigated the relationship between productivity, wages, and
unemployment in the United Kingdom for the period 1955–91 by employing the
cointegrating VAR methodology and the Granger causality. After finding the evidence of a
structural break in 1979, the author divided the sample into two subperiods and stated that
‘before 1979 unemployment is the central variable, being caused by both wages and
productivity’; while after 1979 there is ‘a strong bivariate causality between wages and
productivity’. She related this shift to a change in the policy environment introduced by the
then Prime Minister Margaret Thatcher. Wakeford (2004) also analyzed the relationship
between productivity, real wages, and unemployment in South Africa by using cointegration
and the Granger causality tests.
The quarterly data comprise from 1983:Q1 to 2002:Q4. After finding evidence of a structural
break in 1990, Wakeford divided the sample into two subperiods and found a long-term
equilibrium (cointegrating) relationship between the real wages and productivity for the two
sub-periods. The results indicate that productivity has grown faster than real
wages.Pazarlıoğlu and Çevik (2007) analyzed the relationship between productivity, real
wages, and unemployment in Turkey by employing cointegration and causality tests for the
period of 1945−2005. After finding evidence of a structural break in 1967, they also divided
the sample into two subperiods and found the unemployment rate as the central variable
being caused by both the wages and productivity rate for the period of 1945−1966.
However, a unidirectional causality running from the unemployment to productivity and a
bi-directional causality between the productivity and real wages were found for the period
of 1969−2005, and then productivity became a central variable for the period of 1969−2005.
They related this shift to a change in the competition of international trade through the
impact of globalization, especially after the 1980s. Yusof (2007) examined the long-run and
dynamic behaviors of real wage-employment-productivity relationship for the Malaysian
manufacturing industry over the period of 1992:Q1− 2005:Q3. His findings indicate a
long−run relationship between the variables. The theory that real wages inversely affect
employment was not supported, while the performance-based pay scheme theory (but not
the efficiency wage theory), was validated. Following the previous studies, the main
objective of this one was to measure the relationship between average labor productivity,
real wages, and the unemployment rate in Turkish manufacturing industry by using the
autoregressive distributed lag (ARDL) approach to cointegration analysis and Toda-
Yamamoto’s (1995) causality tests. The quarterly dataset covers the period of
2007:01−2016:04. This study differs from the earlier ones in two ways. Firstly, an alternative
cointegration and causality approach is used to test the relationship between the variables.
Secondly, on the basis of empirical testing, this study attempts to shed some light on the
labour market theories that dominate the Turkish manufacturing industry at present. In this
context, this paper is structured as follows. Section 2 explains the theoretical background.
Section 3 describes the data and methodology. Section 4 presents the empirical results and,
finally, Section 5 concludes.
2. THEORETICAL BACKGROUND
The interrelationships between productivity, real wages, and unemployment are highly
complex, with many feedback effects as well as ambiguous or multiple signs. Most well-
known economics theories of the labour market, such as bargaining, search contract and
efficiency wage theories try to explain these relationships
Table 1: The theoretical relationship between productivity, wages, and unemployment

(Wakeford, 2004, p. 113)
Causal Direction Expected Sign Rationale
UR→PROD + Workers increase effort to secure jobs;
Less productive workers are fired first
UR→RW − Surplus labour weakens union bargaining power
PROD→ RW + Performance-based pay; bargaining
PROD→ UR + Greater efficiency implies reduced labour
− demand
Positive output effect on employment
RW → PROD + Efficiency wages
RW → UR + Higher labour costs cause factor substitution
Wakeford (2004) stated that the effect of an increase in average labour productivity on
unemployment is ambiguous. Whereas, in the light of the commonly known labour market
theories, and opposite effect of productivity on employment can be considered. If ceteris
paribus, an increase in the productivity of workers could reduce the demand for labour and
thus raise the unemployment rate. Contrary, an increase in the productivity of workers
could also reduce unemployment rate through the effect of output growth. As the efficiency
of worker increases, the output and investment of firms also increase. Thus increased
investments lead to labor demand and therefore productivity increase reduces
unemployment rates. Conversely, unemployment affects productivity. High unemployment
may induce workers not to shrink and increase their efforts. Therefore, workers’
productivity will increase in order to secure their jobs. As less productive workers are usually
the first to lose their jobs, increased unemployment may be associated with higher average
productivity among the remaining workers. Therefore, this will cause the efficiency of
workers to increase who are not the first to lose their jobs. The theories of wage bargaining
imply that the unemployment rate affects wages in two ways. High unemployment rate
weakens the bargaining power of union and therefore dampens the real wages. However,
during the period of the low unemployment rate, unions can be able to offer high nominal
wages (Pazarlıoğlu and Çevik, 2007, p.6). Secondly, if the individual pay is performance-
based, the productivity will increase, this, in turn, will cause the real wages to increase
(Alexander, 1993, p.87; Wakeford, 2004, p.113). Moreover, if real wages increase more than
the productivity growth, unemployment arises, because firms prefer to substitute costly
labour to capital. On the other hand, this substitution stemming from an increase in real
wages will also increase marginal productivity (Wakeford, 2004, p. 113; Yildirim, 2015, p.89).
3. DATAAND METHODOLOGY
Following Alexander (1993, p.88) and Wakeford (2004, p.115), the long-run empirical model
of labour productivity, real wages, and the unemployment rate could be specified as
follows:
ln LPRODt   0   1 ln RWt   2URt   t (1)
where LPRODt is labour productivity, RWtis the real wages, URt is the unemployment rate
and εt is the regression error term. While γ1, the coefficient of RWt, indicates the elasticity of
productivity with respect to real wages, γ2, the coefficient of URt, indicates the elasticity of
productivity with respect to the unemployment rate. Theoretically, both variables are
expected to have positive signs.
This study uses quarterly seasonal adjusted data for productivity, real wages, and the
unemployment rate for 2007:1–2016:4 period. The productivity represents average labour
productivity (production index/employment index) in the Turkish manufacturing industry.
The real wages are obtained by deflating the nominal wage index with the consumer price
index (CPI) (2000= 100). All data are obtained from the Turkish Statistical Institute
(TURKSTAT). The variables are transformed into logarithmic form except for the
unemployment rate.
In order to test the stationarity of variables and the integration and the possible
cointegration among the variables, the augmented Dickey–Fuller (ADF) test (Dickey and
Fuller, 1981) and an alternative Phillips–Perron (PP) unit-root test (Phillips and Perron, 1988)
are employed. Following the stationarity tests, the bounds test for co-integration within
ARDL modeling approach of Pesaran, Shin, and Smith (2001) was adopted to determine
whether a long-run relationship exists between average labour productivity, real wages, and
unemployment in Turkey. Since the bounds testing approach can be applied irrespective of
the order of integration of the variables, the regressors can be I(1), I(0) or mutually
cointegrated. First of all, for implementing the bounds test procedure the following ECM
(error correction model) was estimated:
p 1 p 1 p 1
 ln LPRODt   0  1 ln LPRODt i   2 ln RWt i   3URt i 
i 1 i 1 i 1
  4 ln LPRODt 1   5 ln RWt 1   6URt 1   7 D  t

(2)
Equation (2) can be further transformed to accommodate the one period lagged error
correction term (ECTt–1) as in equation (3).
p 1 p 1 p 1
 ln LPRODt  0  1 ln LPRODt i  2 ln RWt i  3URt i  4 D   ECTt 1  t
i 1 i 1 i 1
(3)
where Δ is first difference operator, ln is the log of the variables, and μt is the serially
independent random error with zero mean and finite covariance matrix, and the
deterministic term, constant, is denoted by α0. In Equation (3), the parameter λ represents
the long-run relationship and α1 and α2 represent short-run dynamics of the model. D is the
dummy variable that represents the structural break period. In order to examine the long-
run relationship between the dependent variable Yt and its determinants, an F-test
procedure is followed to estimate the combined significance of the coefficients of the
lagged levels of the variables. While the null hypothesis is H0:α4=α5=α6=0 (no cointegration)
and the alternative hypothesis is H1:α4 ≠ α5 ≠ α6 ≠ 0 (cointegration). If the null hypothesis is
rejected, it indicates the existence of a long-run relationship or cointegration. Pesaran et al.
(2001) provided a set of asymptotic critical values where the critical bounds can be applied
irrespective of the order of integration of the regressors. The critical values are composed of
two sets: lower bounds I(0) and upper bounds I(1). The first set gives the lower bound,
applicable when all regressors are I(0). The second one gives the upper bound, applicable
when all regressors are I(1) (Akkoyunlu and Siliverstovs, 2014:3240). If the calculated F-
statistic exceeds the upper bound, the null hypothesis of no relationship between
dependent variable Ytand independent variables Xt can be rejected. Conversely, if the F-
statistic falls below the lower bound, the null hypothesis of no long-run relationship cannot
be rejected. However, if the F-statistic falls within the critical bounds, the result of
cointegration will be inconclusive. According to Narayan (2005), the existing critical values
reported by Pesaran et al. (2001) cannot be used for small sample sizes because they are
based on large sample sizesfor 500 and 1000 observations. Therefore, Narayan (2005)
provided two sets of critical values for a given significance level with and without a time
trend for small samples between 30 to 80 observations. Given the relatively small sample
size in this study (40 observations), the hypothesis testing relies on the critical values
simulated by Narayan (2005).As the last step, the Granger causality test is applied to
examine the causal linkages between labor productivity, real wages, and unemployment.
The notion of the Granger causality (Granger, 1969; Engle and Granger, 1987) is one of the
most commonly and extensively used methods for evaluating the existence and direction of
linkages among time series variables withinvector autoregressive (VAR) models in
economics literature (Pitarakis and Tridimas, 2003:362). According to Sims et al. (1990), the
asymptotic distribution theory cannot be applied for testing causality of integrated variables
in the levelfrom using the VAR model even if the variables are cointegrated (see Clark and
Mirza, 2006; Wolfe-Rufael, 2007:201). In this context, Toda and Yamamoto (1995) proposed
an alternative approach that can be applied in the level VARs irrespective of whether the
variables are integrated, cointegrated, or not. Toda and Yamamoto (1995), on the basis of
augmented VAR(k) modeling, introduced a modified Wald test statistic that asymptotically
has a chi-square (χ2) distribution irrespective of the order of integration or cointegration
properties of the variables in the model (Wolde-Rufael, 2007:201). The test has two steps:
Firstly, in order to apply Toda and Yamamoto's approach (1995), it is essential to determine
the true lag length (k) and the maximum order of integration (dmax) of the series under
consideration. The modified Wald test statistic is valid regardless of whether a series is I(0),
I(1) or I(2) non-cointegrated or cointegrated of an arbitrary order. The lag length, k, is
obtained in the process of the VAR in levels among the variables in the system by using
different lag length criterion such as AIC (Akaike Information Criterion), SC (Schwarz
Information Criterion), HQ (Hannan-Quinn Information Criterion), FPE (Final Prediction
Error) and LR (Sequential Modified LR Test Statistic). Then the unit root testing procedure
can be used to identify the order of integration (dmax). As the second step, the modified
Wald test procedure is used to test the VAR(k) models for causality. The VAR(k) models are
estimated by Ordinary Least Squares (OLS) estimation technique. Unlike the Granger
causality test, Toda and Yamamoto's approach (1995) fits a standard vector auto-regression
on the levels of the variables, not on the first difference of the variables (Wolde-Rufael,
2007:202). Therefore, to undertake Toda and Yamamoto's version (1995) of the Granger
non-causality test, the following VAR system is presented:
k d max k d max
ln Yt   0   1i ln Yt i   1j ln Yt  j   1i ln X t i   1j ln X t  j  1t (4)
i 1 j 1 i 1 j 1
k d max k d max
ln X t   0   1i lnYt i   1 j ln Yt  j   1i ln X t i   1j ln X t  j  2t (5)
i 1 j 1 i 1 j 1
The null hypothesis that independent variable Xt does not cause dependent variable Yt is
constructed as follows: H0:ϕ1= ϕ2=…= ϕi =0. Similarly, in Equation (5), the null hypothesis
that Yt does not cause Xtis formulated as follows: H0=δ1= δ2=…=0.
4. EMPIRICAL RESULTS
Table 2 gives the ADF and PP unit root testing results of labour productivity, real wages, and
unemployment. All of the series are non-stationary (contain a unit root) in their levels but
are stationary in their first differences. Thus, they are integrated of order one, I(1).
Table 2: ADF and PP Tests for Unit Root

ADF
Level First Difference
τμ τη τμ τη
***
LPROD – – –5.253[0] –5.185[0]***
0.361[0] 2.481[0]
RW – – –5.341[0]*** –5.279[0]***
0.634[0] 1.848[0]
UR – – –4.205[1]*** –4.141[1]**
2.220[3] 2.185[3]
PP
Level First Difference
τμ τη τμ τη
LPROD 0.059[8] – – –
2.570[3] 5.023[10]*** 4.967[11]***
RW – – –5.312[3]*** –5.198[4]***
0.659[1] 1.837[3]
UR – – –3.387[6]** –3.342[6]*
1.647[2] 1.619[2]
Note: All series are at their natural logarithms except the unemployment rate. τμ represents
the model with a drift and without trend; τη is the most general model with a drift and
trend. The optimal lag lengths used in the ADF test are indicated within brackets and
determined by the AIC. When using PP test, the values in brackets represent Newey-West
Bandwidth (as determined by Bartlett Kernel). (*), (**) and (***) indicate that the
corresponding coefficient is significant at 10%, 5%, and 1% levels, respectively.
The long-run relationship between labour productivity, real wages, and unemployment rate
can be affected by the structural breaks/changes. In order to take this issue into account,
the Chow breakpoint test (1960) was employed to identify the existence of an exogenously
determined structural break time. The Chow test is applied for a linear model with one
known single break in the mean. In this context, a limitation of the Chow test is that the
breakdate must be known a priori. If the researcher picks an arbitrary or a known candidate
break date, there may be two cases. Firstly, the Chow test may be uninformative, as the true
breakdate can be missed. Secondly, the Chow test can be misleading, as the candidate
breakdate is endogenous (it is correlated with the data) and the test is likely to indicate a
break falsely when none in fact exists (Hansen, 2001, p.118). Therefore, the Quandt-Andrew
test where the breakdate is unknown a priori was introduced (Andrews, 1993; Quandt,
1960). This test examines one or more structural breakpoints in a sample. The null
hypothesis is ‘‘no breakpoints”, and the test statistics are based on the Maximum (Max)
statistic, the Exponential (Exp) Statistic, and the Average (Ave) statistic. In this study, to
improve the accuracy of the estimation, the Quandt-Andrews breakpoint test (Quandt,
1960; Andrews, 1993) was adopted in combination with the Chow test (Chow, 1960).
Table 3: Stability Test Results

A. Quandt–Andrews unknown breakpoint test.
Statistics Value p-Value
Max. LR F-stat. (2010:Q4) 67.6636 0.0000
Max. Wald F-stat. (2010:Q4) 202.9910 0.0000
Exp LR F-stat. 30.6467 1.0000
Exp Wald F-stat. 98.1296 1.0000
Ave LR F-stat. 31.3868 0.0000
Ave Wald F-stat. 94.1605 0.0000
B. The Chow breakpoint test result
Null Hypothesis: No breaks 67.663 F(3,34)=0.00
2010:Q4
Table 3 reports the stability (break−point) test results. The Quandt–Andrews unknown
breakpoint test compares 29 breakpoints and the null hypothesis of no break within the
trimmed sample period is rejected by two of the three test statistics. The test is performed
by using a trimming region of 15%. Hence, both tests suggest a structural break in 2010:Q4,
which represents a significant economic growth after the 2008 financial crisis in Turkey.
Since 2004, the Turkish economy showed a rapid economic growth of 9.4% in 2010. In this
case, the influence of break can be captured as a dummy variable in the cointegration test.
Following the results of unit root and stability tests, the long-run relationship between the
variables can be investigated by using the bounds test to cointegration within the ARDL
modeling approach developed by Pesaran et al. (2001). In this context, the lag length of the
estimation is determined. The lag length that provides the smallest critical value is
determined as the lag length of the model by using several lag selection criteria such as AIC,
SC, HQ, FPE, and LR. According to the results of the selection criteria and considering the
evidence of no residual autocorrelation, a value of 1 is preferred for the relationship
between LPROD, RW, and UR. The calculated F-statistics for Equation (1) is found as 4.833,
which is above the critical value. In this context, the null of no cointegration can be rejected
at 10% level, implying that there exists a long-run relationship or cointegration between
labour productivity, real wages, and unemployment rate.
Table 4: Results of Bounds Test for Cointegration
Model F-statistic
LPROD=f(RW, UR)
Calculated F Statistic 4.833
Narayan (2005) k=2, T=40
90%level 95%level 99%level
I(0) I(1) I(0) I(0) I(1) I(0)
3.373 4.377 4.113 5.260 5.893 7.337
Notes: (*), (**), and (***) indicate that the corresponding coefficient is significant at 10%,
5%, and 1% levels, respectively. Critical values are citied from Narayan (2005:1988) (Table
Case III: Unrestricted intercept no trend)
After establishing the cointegration relationship for Equation (1), the next step is to estimate
the long-run coefficients of the equation by using the ARDL specification. Owing to the ARDL
specification, it is assumed that the errors are serially uncorrelated and the, maximum lag is
selected as 1 according to the lag length criteria, where no autocorrelation is found in
Equation (1). The estimated long-run coefficients of ARDL(1,1,1) model are given in Table 5.
Table 5: Estimated Long-Run Coefficients Using ARDL Approach

Regressors ARDL(1,1,1)
Constant 0.076 [0.122]
RW 0.970 [2.429]**
UR 0.535 [1.853]*
DUMMY_2010 1.582 [2.710]**
Note: t-values are given in parentheses. (*), (**) and (***) indicate that the corresponding
coefficient is significant at 10%, 5%, and 1% levels, respectively.
The long-run coefficients show that all regressors in the productivity equation exhibit the
positive sign and are statistically significant at the 5% or higher level. The results imply the
importance of real wages in labour productivity in the long-run. The long-run coefficient of
real wages is positive and strongly statistically significant at 5% level. A 1% increase in the
real wages increases the labour productivity by 0.97%. The findings support the efficient
wage theory in Turkish manufacturing industry in the long-run. Moreover, the
unemployment rate also affects labour productivity in the long-run. A 1% increase in
unemployment rate increases the labour productivity by 0.53%. The results indicate that
high unemployment leads to increase workers' performance because less productive

workers are fired first. To sum up, the results found that both real wages and
unemployment positively affect labour productivity in the long-run.
The error correction model was also estimated within the ARDL framework. The results of
the short-run dynamic coefficients related to the long-run relationships estimated by
Equation (1) are reported in Table 6.
Table 6: Error Correction Model
Regressors ARDL(1,1,1)
Dependent variable:
ΔLPRODt
Constant 0.009[0.127]
ΔUR –0.451[–6.604]***
ΔRW –0.588[–5.463]***
DUMMY_2010 0.195 [1.867]*
ECTt–1 –0.171[–2.550]**
Adjusted R2: 0.79 DW:2.31 F=25.188(0.000)
 LM
2
(1)  0.242  ARCH
2
(1)  0.604
RESET
F(1,31)  0.247[0.622] NORM
2
(2)  0.649[0.722]
Note: t-values are given in parentheses. (*), (**), and (***) indicate that the corresponding
coefficient is significant at 10%, 5%, and 1% levels, respectively. The statistics are distributed
as chi-squared variates with the degrees of freedom in parentheses.
The results for 2007:Q1–2016:Q4 period show that the error correction term, ECTt–1, is
negative and statistically significant, indicating that the feedback mechanism is effective in
Turkey. In other words, the convergence to long-run equilibrium after a shock is relatively
small for the Turkish manufacturing industry. The estimated coefficient of error correction
term (–0.17) indicates that around 5% of the deviation from equilibrium is eliminated within
a quarter. However, the sign of the short-run coefficients is negative except dummy
variable and statistically significant in productivity equation.
The model passes the specification tests, such as the tests of no residual autocorrelation, no
residual ARCH effects, residual normality, and no residual heteroscedasticity and the RESET
test for functional form misspecification. The cumulative sum (CUSUM) and the cumulative
sum of squares (CUSUMQ) tests were employed to determine whether the parameters in
the models are stable. The results of CUSUM and CUSUM-Q tests are shown in Figure 1. The
lines show the boundaries of 5% significance levels. It can be seen in the figures that the
parameters are stable; the sum of the squared residuals lies inside the critical bounds of 5%
significance.
Figure following on the next page

15 1.4
1.2
10
1.0
5 0.8
0.6
0
0.4
-5 0.2
0.0
-10
-0.2
-15 -0.4
I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV
2011 2012 2013 2014 2015 2016 2011 2012 2013 2014 2015 2016
CUSUM 5% Significance CUSUM of Squares 5% Significance
Figure 1: CUSUM and CUSUM Q Test Results for Coefficient Stability
Toda and Yamamoto’s procedure (1995), which employs a modified Wald test does not
require pre-testing for the cointegrating properties of the system and is valid regardless of
whether a series is I(0), I(1) or I(2), non-cointegrated or cointegrated in an arbitrary order ‘as
long as the order of integration of the process does not exceed the true lag length of the
model’ (Toda and Yamamoto, 1995:225; Wolde-Rufael, 2007:202). Therefore, the results of
Toda−Yamamoto’s version (1995) of the Granger causality test are presented in Table 7.
Table 7: The Results of Toda-Yamamoto’s Causality Test

2
Null Hypothesis χ - Probability value Decision
p
statistic
UR does not cause LPROD 14.958 0.001 Bidirectional Causality
LPROD does not cause UR 12.508 0.005 UR↔ LPROD
RW does not cause LPROD 5.930 0.115
LPROD does not cause RW 2.684 0.442 No Causality
RW does not cause UR 3.355
Unidirectional 0.340
UR does not cause RW Causality
9.394 0.024
UR → RW
Notes: (*), (**), and (***) indicate that the corresponding coefficient is significant at 10%,
5%, and 1% levels, respectively. VAR is estimated by [k + dmax] =4 for the model, optimal lag
length k=3 is selected by lag length criteria, dmax=1.
According to Toda-Yamamoto’s causality test results shown in Table 7, it can be concluded

that the causal relationship between productivity and unemployment is bi-directional.
However, there exists a unidirectional causality running from the unemployment to real
wages. In other words, a bi-directional causality is found from unemployment to labour
productivity. A causality running from unemployment to labour productivity is found at the
5% level of significance but there is no evidence of reversal causation running from labour
productivity to unemployment. The results imply a significant effect of the unemployment
rate on the Turkish economy. Unemployment has been the central variable, being caused by
both real wages and productivity for the period of 2007:01−2016:04.
5. CONCLUSION
This study has empirically investigated the relationship between labour productivity,
average real wages, and the unemployment rate in Turkey using quarterly data from 2007
to 2016. The empirical results evidence a structural break at the end of 2010. The
break−date, which indicates the rapid economic growth of Turkish economy, appears to
have positively affected the relationship between the variables. The cointegration results
indicate a long-run equilibrium relationship between the real wages, unemployment, and
productivity. While a long-run wage-productivity elasticity of 0.97 implies the efficiency of
wage theorem in Turkish manufacturing industry; a long-run unemployment-productivity
elasticity of 0.53 implies the increasing efforts and thus the productivity of workers to
secure their jobs. The positive effects of real wages and unemployment together on the
labour productivity also indicate the rigidity of Turkish labour market. Furthermore, the
causality tests indicate the importance of unemployment rate in Turkey, where
unemployment affected both real wages and labour productivity. A bi-directional causality
was found between labour productivity and the unemployment rate. There exists a
feedback effect between the variables. High unemployment increases the productivity of
workers who do not want to lose their jobs. Contrary, the productivity causes
unemployment. If the productivity that leads to increase the output does not induce the
investments, then sufficient employment opportunities are not created in the economy and,
thus the unemployment rate continues to increase. The same effect was found in the
Turkish economy, especially soon after the 2008 economic crisis. However, a unilateral
causality was found between the real wages and unemployment. Unemployment causes
real wages, but the absence of the reversal causation implies a broken link. Increasing
labour supply affects the formation of wages. According to the theoretical expectations, if
the unemployment rate is to rise, one may expect to weaken union bargaining power and
the wages. However, one may mention the decreasing unionization of workers and thus
decreasing bargaining power of the unions in Turkish industry. As a result, the findings
indicate that the unemployment still remains an important macro−economic issue in
Turkey. A high and persistent unemployment rate has been one the structural
macroeconomic problems of Turkey. During the aforementioned period, the average
unemployment rate reached to 10.1%. Although the Turkish economy performed a rapid
economic growth right after the 2008 economic crisis, the strong economic growth
performance could not be sustained in the following years and thus sufficient employment
opportunities could not be created (Karaalp-Orhan and Gülel, 2016, p.152). Therefore,
unemployment appears to have a clear effect on labour productivity and real wages in
Turkey.
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AID SELECTIVITY PRACTICE AND AID EFFECTIVENESS IN SUB-SAHARAN AFRICA
Adeniyi JimmyAdedokun
Department of Economics, McPherson University, Seriki-Sotayo, Ogun State, Nigeria
jimmyades2005@yahoo.com
Abiodun O.Folawewo
Department of Economics,Faculty of the Social Sciences, University of Ibadan, Nigeria
afolawewo2001@yahoo.com
ABSTRACT
Foreign aid strategies have undergone restructuring as donors adopt aid selectivity practice
to improve aid effectiveness. This study investigates the impact of aid selectivity practice on
aid effectiveness (aid-growth relationship) in Sub-Saharan Africa (SSA) and several groups of
countries within SSA from 1980 to 2012. Employing system generalized methods of moments
(system GMM) technique; the study produces strong evidence that there is significant
improvement in aid effectiveness due to aid selectivity practice.
Keywords: Foreign aid, aid selectivity practice, aid effectiveness, Sub-Saharan Africa
1. INTRODUCTION
In theory, foreign aid is expected to serve as a means of transferring capital from developed
economies to developing ones. By doing this, it is likely that aid would stimulate social and
economic reforms by providing funds for development projects such as infrastructure,
technologies, education, health, and revitalizing crises stricken economies; thus, resulting in
economic growth. However, there has been a long standing and sustained debate about aid-
growth relationship that has challenged the effectiveness of aid on several grounds; making
the aid-growth link vague. Empirical evidences have shown that some of the high recipient
countries of foreign aid in the world especially in Sub-Saharan Africa (SSA) such as Central
African Republic and Malawi are still unable to account for positive corresponding growth,
while few countries like Niger has recorded significant economic progress (see Leeson,
2008).
24 AID SELECTIVITY PRACTICE AND AID EFFECTIVENESS IN SUB-SAHARAN AFRICA
Interestingly, an important question to ask, is why aid works in certain countries and fails in
some others? Past studies have highlighted several determinants of aid effectiveness.
The study that made the most popular qualified analysis of aid effectiveness is that of
Burnside and Dollar (2000), which posits that macroeconomic policy is an important
determining factor of the growth promoting impact of foreign aid. For instance, foreign aid
is expected to be more effective in countries with good macroeconomic policies than
countries with bad macroeconomic policies. Other studies such as Collier and Dehn (2001),
Dalgaard, et al (2004), and Ang (2010) opined that export price shocks, climate related
differences and financial liberalisation, respectively are channels through which aid affects
growth. Against the background, foreign aid strategies have undergone fundamental
reassessment as donors have come up with several measures to ensure that aid becomes
more effective. Initially, the concept of aid conditionality1 was the practice by the donor
community. This practice went through little change after the influential study of Burnside
and Dollar (2000). After the study, it was acknowledged that aid did promote growth but
should be allocated to countries that have adopted good policies. As a result, aid selectivity
or ex-post conditionality (Ramiarison, 2010) came into practice – where in some cases,
foreign aid is attached to several considerations and prerequisites such as macroeconomic
policy reforms, governance, and poverty or need, among others. As a general measure of
adequacy in recipient countries, aid selectivity in the recent times, in most cases, is pinned
on the state of governance. Consequently, efforts toward good governance in developing
countries have become a condition for attracting development assistance. However,
because donors also consider other factors related to living standards such as poverty when
giving aid, it becomes difficult for donors to aim at good governance alone as prerequisite
for aid as countries with weak governance most time record low living standards. As a
result, aid selectivity practice becomes difficult to implement. Nevertheless, Collier (1999)
suggested a dynamic case for a temporary increase in aid. That is, aid should be targeted at
inducing policy reform and to increase it evenafter policies improve because the resulting
growth needs to be sustained within a situation oflow private investment. According to him,
“aid needs to taper inwith policy reform rather than to taper out with reform as it is the
actual donor behaviour”.
A lot of weaknesses can still be identified in developing countries as regards economic

reforms. This situation is likely an important reason why donors are agitating for elements
that can boost the effectiveness of aid. For instance, in a summit on combating poverty in
Africa, held at Gleneagle, Scotland on July 7-8, 2005, the G-8 leaders reiterated the
requirement for aid in their final Communiqué. They noted that aid is to be focused on low
income countries committed to policy reforms such as growth and poverty reduction,
democratic, accountable and transparent government, and sound public financial
management (Gleneagles Communique, 2005). All these practices are within the framework
of aid selectivity – where aid flows are expected to be channelled to countries that have the
necessary environment that can promote effective aid management. The motivation for this
study is therefore to empirically investigate the claim by several studies in the past around
aid selectivity. For instance, the World Bank study titled “Assessing Aid” (1998) opined that
the allocation of foreign aid would have greater impact on poverty reduction if it were
1
The act of conditioning aid on promises of policy reforms
targeted to the poorest countries and among them favoured the ones with stronger
economic institutions and policies.
Also, the study by Burnside and Dollar (2000) empirically confirmed the view of “Assessing
Aid”, thus argued that aid is more effective in countries with good macroeconomic policies
than others. To support the two above studies and related ones, Dollar and Levin (2006),
argued that in year 2000-03, donors, especially multilateral ones are more selective in aid
practice than in the year 1984-89. Dollar and Levin (2006) revealed that donors have over
the years acted on the two earlier referenced studies and related ones to start aid selectivity
practice around year 2000. To conclude the debate on aid selectivity in the literature, the
next important investigation should centre on evaluating aid selectivity practice. Therefore,
the main focus of this study is to investigate the impact of aid selectivity practice on aid
effectiveness in SSA. This study investigates total aid, official development assistance (ODA),
as against grouping into multilateral and bilateral aid. Beyond aggregate SSA regression, this
study also investigates several groups of countries for robust analysis. Based on the
information available to the author, this is the first study to carry out an empirical
investigation on the effectiveness of aid selectivity practice. This study employs a simple
methodology by breaking the period of study into two. The first period covers 1980-2000
(pre-selectivity) and the second period covers 2001-2012 (post-selectivity). System
generalized methods of moments (system GMM) estimator proposed by Arellano and Bover
(1995) and Blundell and Bond (1998) is used for estimations. The study concludes that aid is
more effective in post-selectivity period as against its ineffective impact in pre-selectivity
period.
The rest of this paper is organized as follows. Section 2 presents summary of past relevant
empirical studies where aid effectiveness debate is well articulated. Section 3 presents the
methodology. Section 4 covers analyses of results where the result for pre and post-
selectivity period are presented for aggregate SSA and for other groups of countries in SSA.
Finally, section 5 presents conclusion.
2. SUMMARY OF PAST RELEVANT EMPIRICAL STUDIES

The trend of debate in the literature on foreign aid and its effectiveness has been very
interesting; starting from the justification for foreign assistance, built on the “Big Push”
argument initiated by Rosenstein-Rodan (1943, 1944), and developed by Nurkse (1953) to
the empirical studies by various authors. The “Big Push” argument suggests that
underdeveloped countries need huge amount of investment to move away from
backwardness to a path of economic development; but savings required for this huge
investment was insufficient. Based on this, mainstream economics suggests a need for
external sources of funds (the big push) aimed at complementing domestic savings. Through
this means, the ‘financing gap’ that leaves the underdeveloped countries stuck in a ‘poverty
trap’ can be closed. Because most of the underdeveloped countries have immature capital
market coupled with high risk attached to business, they do not stand a chance of making
that huge sum of money needed for investment purposes, enough to set them on the path
of long run growth, both locally and through borrowing in international market. Accordingly,
the ‘big push’ argument portrays external help (foreign aid) as the fundamental means to
complement domestic savings, increase investment and in turn, ensure long run desired
growth.Since the big push argument, several studies have endeavoured to investigate the
need for aid and the effectiveness of aid. To do this, extant empirical studies on aid
effectiveness concentrated more on aid-growth nexus using different theories and

methodologies. As a result, these studies came up with different results which made aid
effectiveness literature inconclusive and mix. Among the several existing studies, some
argued for a positive relationship between aid and growth (see Islam, 1992; Snyder, 1993;
Gounder, 2001; Moreira, 2005; Chowdhury and Das, 2011; and Kargbo, 2012, among
others). Authors in this category were of the opinion that aid increased growth by
augmenting savings, financing investments and increasing productivity. Conversely, studies
such as Friedman, 1958; Bauer, 1972; Boone, 1994 and 1996; Dhakal, Upadhyaya and
Upadhyaya, 1996; Bowen, 1998; Easterly, 1999 and 2001; Kanbur, 2000; Radelet, 2006; Duc,
2006; Mallik, 2008; and Leeson, 2008, among others, argued for a negative relationship
between aid and growth. A general consensus of this category of study was that aid failed to
induce growth. However, each study gave different reasons for supporting this claim.
Among the reasons given are misused of aid (aid fungibility), corruption, poor
administration, tying up of aid with precious resources in recipient countries and
questionable aid allocation decisions by donors, aid caused investment disincentive for
private sector, aid caused savings reduction, bad policies environment (e.g Boone 1996),
extremely low level of human capital (e.gKosack and Tobin, 2006) and volatility in aid
disbursement by donors (e.gKathavate, 2013).
The above highlighted two major strands in the literature caused several reflections and
reconsiderations. Scholars started asking questions on the reasons why foreign aid would
have significant negative relationship with economic growth. Thus, in a quest to find
answers to this, the focus of aid effectiveness debate changed from ordinary aid-growth
relationship investigation to a more in-depth one by investigating intermediate factors that
could determine aid effectiveness. The ground breaking and leading study in this category
was the study by Burnside and Dollar (2000) on 56 countries from 1970 to 1993. The study is
focussed on answering two basic questions. One, is the effect of aid on growth conditional
on economic policies? And two, do donor governments and agencies allocate more aid to
countries with good policies? The answer to the first question is that aid had a positive
impact on growth in developing countries with good macroeconomic policies (fiscal,
monetary, and trade) but had little effect in the presence of poor policies. As a result,
identifying good policies as important ingredient for growth, the study suggested that aid
would be more effective if it were more systematically conditioned on good policy. Answer
to the second question will be discussed shortly. Other related studies such as Hansen and
Tarp, 2001; Dalgaard and Hansen, 2001; Denkabe, 2003; Dalgaard, et. al. 2004; Asiedu and
Nandwa, 2007; Rajan and Subramanian, 2008; and Minoiu and Reddy, 2009, came up with
more factors such as governance, export shocks, financial liberalization, geographical
factors, and so on as intermediate factors that determine aid effectiveness.
As the debate on aid effectiveness broadens, scholars also investigated the second question
of Burnside and Dollar (2000) that has to do with aid selectivity. For Burnside and Dollar
(2000), their study argued that quality of policy had little impact on aid allocation. According
to the study, there was no significant tendency for total aid or bilateral aid to favour good
policy. In contrast, aid that was managed multilaterally (about one-third of the total) was
allocated in favour of good policy. However, as the debate continues, studies started
carrying out robust analysis on aid selectivity by employing different methodology from
what was used in Burnside and Dollar (2000). Thus, many studies carried out periodic
investigation and found that aid selectivity was not in practice in pre-2000, but was
practiced in post-2000. For instance, Dollar and Levin (2006) focused their study on 1984-89
and 2000-2003.
They found that multilateral aid was more selective than bilateral aid in targeting countries
with good rule of law. During 1984-89, both bilateral and multilateral aid had significant
negative relationships with rule of law; by 2000-03, this had shifted to a significant positive
relationship for multilateral aid, and a positive but statistically insignificant relationship for
bilateral aid. To conclude their study, they found that total foreign aid was more selective in
2000-2003 than in 1984-89. Some studies such as Mohammad (2014) which focused its
attention on 2001-2010, supported the findings of Dollar and Levin (2006) by producing
strong evidence that countries with good governance were given preferential treatment by
donors. The study found that among the six governance indicators, voice and accountability
and control of corruption were critical in aid allocation decision.
As can be observed from the above studies, empirical investigation on the impact of aid
selectivity practice on aid effectiveness has so far received little or no attention. The focus
of investigation in the past related to aid selectivity practice was to examine the extent to
which foreign aid (multilateral and bilateral) is selective in terms of democracy and property
rights/rule of law. Giving the position of debates in the literature, beyond establishing the
fact that donors have adopted aid selectivity practice in post-2000 more than any other
period in history, it is therefore imperative to extend the investigation to the effectiveness
of aid selectivity practice. Having established that this study has not been able to find a
study that empirically investigated the impact of aid selectivity practice on aid effectiveness,
it endeavours to bridge the gap in the literature, and to find an answer to an important
subject in aid administration. Consequently, results from this study will assist donors to
either stick to aid selectivity practice or jettison it. To achieve this result, a simple
methodology is adopted where year 2000 is identified as the structural change year in aid
administration.
3. METHODOLOGY
3.1 Empirical Model Specification and Variable Measurements
Following aid-growth literature, the objective of the study is investigated by estimating
equation (1).
𝑌𝒊𝒕 = 𝛼 + 𝛽𝒊 𝑋𝒊𝒕 + 𝛾𝑖 𝑍𝑖𝑡 + 𝜀 𝑌 𝑖𝑡 (1)
where ‘Y’ is the growth rate of real GDP per capita, ‘X’ is a vector of explanatory variables,
‘Z’ is a vector of control variables, ‘ɛ’ is the error term, subscript ‘i’ refers to country, ‘t’
refers to time, where β and γ are the estimated parameters. The explanatory variable in this
study is foreign aid as a percentage of GDP (ODA/GDP). Control variables are initial level of
GDP per capita (GDPt-1), investment as a percentage of GDP (INV/GDP), population growth
(POPN) employed as a proxy for labour force growth, broad money as a percentage of GDP
(M2/GDP) measures the development of financial markets, openness defined as total trade
as a percentage of GDP (OPEN), inflation (INF), government consumption as a percentage of
GDP (GC/GDP), and ethnolinguistic fractionalization (ELF).
Generally, data used for estimation in this study cover 472 countries in SSA between the
period 1980 and 2012. The study adopted the ELF indices computed by Roeder (2001),
where countries with values close to zero are more homogeneous and countries with values
close to one are more heterogeneous. GDP and other variables measured at year 2000
constant prices, US Dollars are sourced from the World Bank's World Development
Indicators (2014). Aggregate measurement of aid (ODA) is used.
3.2 Estimation Issues and Procedures

In the literature (see Burnside and Dollar, 2000; and Hansen and Tarp 2001; among others),
the estimates from aid regression may be biased due to three factors. One, the possibility of
endogeneity problem is very likely when estimating relationship between foreign aid and
growth. By definition, an explanatory variable is said to be endogenous if it correlates with
error term. In such case, the inconsistency of estimation methods such as OLS cannot be
overemphasized. Two, in estimating panel models, heterogeneity across countries and time
is very likely due to a certain degree of cross-section dependence introduced by unobserved
(heterogeneous) country and time-specific factors making the conventional estimators to be
seriously biased. Finally, conditional convergence as a result of the inclusion of initial GDP in
aid-growth model as common in past studies makes the estimates generated from pooled
regression and ordinary instrumental variable methods bias.
To correct for the above shortcomings and at the same time build on previous studies (such
as Burnside and Dollar, 2000; Dalgaard and Hansen, 2001; Dalgaardet. al., 2004; and Salisu
and Ogwumike, 2010, among others) that employed OLS and instrumental variable (IV)
methods of 2SLS, this study adopts the “system GMM” estimator, proposed by Arellano and
Bover (1995) and Blundell and Bond (1998). The system GMM mitigates the problem of poor
instrument in other dynamic panel GMM called “difference GMM3”. It identified that lagged
levels are often rather poor instruments for first differenced variables, especially if the
variables are close to a random walk. Thus, it includes lagged levels as well as lagged
differences. Specifically, the system GMM uses additional moment conditions in which
lagged differences of the dependent variable are orthogonal to levels of the disturbances.
According to Asiedu and Nandwa (2007), another advantage of the system GMM estimator
is that it reduces finite sample bias by exploiting additional moment conditions where the
autoregressive parameter is only weakly identified from the first-differenced equation. This
makes system GMM appropriate for regressions with small observations. Since the
observations of the sub-samples in this study is small, system GMM becomes appropriate.
Aid selectivity effectiveness investigation is carried out by dividing the entire period of this
study into two. Period before year 2000 is identified as pre-selectivity and period after year
2000 is identified as post-selectivity. The empirical models estimated for these two periods
are the same to ensure uniformity. Consequently, comparisons are made between the two
2
See Appendix C for the lists of countries. Somalia and South Sudan are not included in the empirical analysis
due to data limitation.
3
Difference GMM estimator is proposed by Arellano and Bond (1991). It uses lagged-levels of first difference of
variables as instruments.
same sets of models of different time frames. Year 2000 is chosen for two major reasons.
One, this is the year Burnside and Dollar published their popular paper and made campaign
for good policies as a determinant of aid effectiveness widespread in the literature. Second,
Dollar and Levin (2006) empirically found out that foreign aid was selective in 2000-03 other
than 1984-89. Thus, year 2000 marks the time when aid practice changed and donors
started engaging in what is popularly referred to as aid selectivity. Thereafter, the entire
period of this study is divided into two – the pre-selectivity period (1980 to 2000), and post-
selectivity period (2001 to 2012).This procedure to empirically investigate aid selectivity
effectiveness is novel and also consistent with the claim by Ramiarison (2010), where it is
stated that aid selectivity or ex-post conditionality practice is as a result of the study by
Burnside and Dollar (2000).
To arrive at the different categories of groups of countries investigated, the following are
done. For the sub-regions of SSA, the study focuses on West Africa, East Africa, Central
Africa, and Southern Africa. Oil producing category (resource endowment) comprises oil
producer and non-oil producer. Oil producers are countries that produce oil in commercial
level and non-oil producer are those that do not produce oil in commercial level. Countries
that newly discovered oil in commercial level are not included as oil producers in this study.
Income level is determined by dividing SSA into two, using per capita income. The average
income across SSA is determined after which countries that fall below the average income
are categorised as low income and countries above are categorised as high income. Finally,
aid intensity categorization is determined as in the case of income level. For reference
purpose, the list of countries in each set of the several categories above is presented in the
appendix.
4. ANALYSES OF RESULTS
4.1 Descriptive Analysis
Descriptive statistics of the variables used in this study are presented in Table 1. The Table
shows basic characteristics of the variables in terms of their average value (Mean), standard
deviation (SD), minimum (Min) and maximum (Max) values, and coefficient of variation (CV).
By definition, the mean value is the average outcome of a reference variable over specific
time period. SD is the measure of dispersion of variables from their reference mean, and it
measures the variability of spread of data. Min and Max are the minimum and maximum
values, respectively of the variable in question. As in SD, CV also measures dispersion but in
a more standardized form. It is a normalized measure of dispersion of a probability or
frequency distribution. It is defined as the ratio of standard deviation to mean. This
definition makes it superior to SD as it provides a vivid picture of relative variability. If CV is
higher than 0.50 (50%), dispersion is high, implying uneven distribution and higher
variability; if otherwise, dispersion is low.
Table 1 is presented in such a way that facilitates comparisons of aggregate SSA statistics
with that of the different regions such as West Africa, East Africa, Central Africa, and
Southern Africa. The SSA countries are further classified into 3 other groups: oil and non-oil
producers; high and low income countries; and high and low aid intensity countries. The
analysis therefore follows a specific pattern. The average aggregate SSA statistics should be
used as reference point for all other regions and groups. More importantly, comparisons
should be made across regions and groups. For clarity and simplicity of analysis, reference
should be made to the mean values.
Table 1: Descriptive Statistics of Major Variables: Aggregate SSA and Other Categories
West Africa East Africa
Variable Mean SD Min Max CV Variable Mean SD Min Max CV
PC 544.58 363.44 50.04 2749.48 0.67 PC 1248.388 2528.63 111.79 13889.95 2.03
PCGRT 0.65 7.74 -50.24 91.67 11.83 PCGRT 0.92 5.60 -47.31 36.77 6.09
ODA 15.86 15.89 0.06 181.19 1.00 ODA 14.29 11.51 -0.25 94.95 0.81
INV 17.82 8.36 -2.42 58.96 0.47 INV 17.82 6.92 2.00 47.85 0.39
POPN 13600000 27500000 301591 169000000 2.03 POPN 10200000 10600000 64400 47800000 1.04
OPEN 66.64 26.42 6.32 179.12 0.40 OPEN 61.02 28.34 10.95 144.70 0.46
ELF 0.73 0.15 0.32 0.90 0.21 ELF 0.61 0.25 0.08 0.92 0.41
Central Africa Southern Africa
PC 2077.70 2809.86 201.73 13518.04 1.35 PC 3028.55 1735.88 422.17 6693.75 0.57
PCGRT 2.10 12.27 -27.15 142.07 5.85 PCGRT 2.08 3.73 -8.69 16.96 1.80
ODA 10.02 11.63 -0.20 69.40 1.16 ODA 4.42 4.45 0.00 19.18 1.01
INV 29.62 32.39 1.93 219.07 1.09 INV 25.63 12.60 8.42 74.82 0.49
POPN 10200000 13400000 94953 65700000 1.31 POPN 9215433 15900000 603373 52300000 1.73
OPEN 97.36 80.62 20.06 531.74 0.83 OPEN 113.48 43.44 38.65 209.87 0.38
ELF 0.76 0.13 0.47 0.88 0.18 ELF 0.50 0.26 0.22 0.89 0.53
Oil Producers Non-oil Producers
PC 2568.16 2788.94 201.73 13518.04 1.09 PC 1034.22 1834.61 50.04 13889.95 1.77
PCGRT 1.53 11.77 -27.15 142.07 7.72 PCGRT 1.11 6.51 -50.24 91.67 5.87
ODA 6.38 10.63 -0.20 69.40 1.67 ODA 14.45 13.33 -0.25 181.19 0.92
INV 27.48 31.10 2.10 219.07 1.13 INV 19.29 9.79 -2.42 79.35 0.51
POPN 27800000 35500000 726454 169000000 1.28 POPN 7740606 8722152 64400 47800000 1.13
OPEN 96.44 77.48 20.44 531.74 0.80 OPEN 69.42 35.59 6.32 209.87 0.51
ELF 0.78 0.14 0.47 0.90 0.18 ELF 0.64 0.22 0.08 0.92 0.35
High Income Countries Low Income Countries
PC 4554.09 2929.69 1336.67 13889.95 0.64 PC 480.78 251.95 50.04 1324.99 0.52
PCGRT 3.03 10.21 -19.38 142.07 3.37 PCGRT 0.70 6.98 -50.24 91.67 9.97
ODA 4.04 5.01 -0.25 35.35 1.24 ODA 15.15 13.73 0.06 181.19 0.91
INV 27.27 22.35 3.62 218.99 0.82 INV 19.44 14.87 -2.42 219.07 0.77
POPN 6176610 11700000 64400 52300000 1.89 POPN 13300000 20600000 139428 16900000 1.55
0
OPEN 108.02 53.51 38.14 531.74 0.50 OPEN 65.74 42.18 6.32 504.88 0.64
ELF 0.61 0.20 0.27 0.92 0.33 ELF 0.68 0.22 0.08 0.92 0.32
High Aid Intensity Low Aid Intensity
PC 633.85 907.53 50.04 6742.23 1.43 PC 1786.63 2551.49 111.79 13889.95 1.42
PCGRT 1.26 8.38 -50.24 91.67 6.64 PCGRT 1.15 7.46 -27.15 142.07 6.51
ODA 24.42 15.32 12.92 181.19 0.63 ODA 6.06 3.87 -0.25 12.88 0.64
INV 22.74 19 -2.42 219.07 0.84 INV 19.87 15.32 0.29 218.99 0.77
POPN 7920927 10800000 64400 120000000 1.36 POPN 14200000 22900000 65128 16900000 1.62
0
OPEN 74.67 50.20 20.96 504.88 0.67 OPEN 74.75 46.63 6.32 531.74 0.62
ELF 0.65 0.22 0.084 0.92 0.34 ELF 0.68 0.21 0.08 0.92 0.32
Sub-Saharan Africa
Variable Mean SD Min Max CV
PC 1335.44 2144.57 50.04 13889.95 1.61
PCGRT 1.19 7.83 -50.24 142.07 6.57
ODA 12.89 13.24 -0.25 181.19 1.03
INV 20.97 16.88 -2.42 219.07 0.81
POPN 11600000 19100000 64400 169000000 1.65
OPEN 74.72 48.03 6.32 531.74 0.64
ELF 0.666 0.218 0.08 0.92 0.33
Source: Author’s computation using STATA /PC is per capita income, PCGRTB is PC growth, ODA is official
development assistance as a percentage of GDP, INV is investment as a percentage of GDP, POPN is
population, OPEN is openness, and ELF is ethnolinguistic fractionalization.
4.2 Empirical Analysis

Generally, for all the 22 models estimated, Hansen diagnostics tests show that the models
are suitable. The Hansen J test statistic indicates that the instruments are appropriately
uncorrelated with the disturbance process. Thus, this makes the instruments valid and
satisfies the orthogonality conditions. Also, autocorrelation tests (AR1and AR2) indicate that
there is no problem of serial correlation in the models. The major focus at this point is to
investigate if aid selectivity practice has really improved aid effectiveness in SSA. Tables 2
and 3 show the results for pre-selectivity period, 1980 to 2000 (first period) and post-
selectivity period, 2001 to 2012 (second period), respectively. Interestingly, in the pre-
selectivity period, foreign aid has significant negative relationship with economic growth in
aggregate SSA. This result shows that as foreign aid increased between 1980 and 2000 in
SSA, economic growth reduced. Of course, this period in history marked the time when
most of SSA countries’ governance structures deteriorated greatly as many of the countries
were governed by the military. However, if aid disbursement had been selective enough,
may be the result would have been different. In terms of magnitude, a 1% increase in aid as
a percentage of GDP reduces economic growth by 0.24% in SSA.
On the other hand, the post-selectivity period of the investigation reveals that foreign aid
has insignificant positive relationship with economic growth in aggregate SSA. This result
shows that this period (with the positive coefficient) is the period when increase in foreign
aid is related with an increase in economic growth in SSA. Albeit, in terms of significance,
the positive relationship that exists in the second period is not vital; meaning an increase in
economic growth as a result of an increase in foreign aid is not different from zero in the
second period. Comparing these two periods, it can be argued that at least for the
aggregate SSA regression, as a result of aid selectivity practice, the significant negative
relationship of foreign aid with economic growth in the first period has improved to an
insignificant positive relationship in the second period. This change may not be a noticeable
one because of the insignificant positive relationship in the second period. However,
breaking SSA into various sub groups may make the findings more interesting.
Table following on the next page

Table 2: System GMM for Foreign Aid and Economic Growth in Aggregate SSA and Other
Categories (1980 – 2000); First Period
Source: computed using STATA

Note: t-statistics of the GMM are in parentheses, while the figures in bracket are p-values for Hansen test and
serial correlation test. ***, **,* represent statistical significance at 1%, 5% and 10%, respectively.
Table 3: System GMM for Foreign Aid and Economic Growth in Aggregate SSA and Other
Categories (2001 – 2012); Second Period
Source: computed using STATA

Note: t-statistics of the GMM are in parentheses, while the figures in bracket are p-values for Hansen test and
serial correlation test. ***, **,* represent statistical significance at 1%, 5% and 10%, respectively.
Regression results of sub groups of countries give clearer and more convincing results than
aggregate SSA regression. In pre-selectivity period, foreign aid is negatively related with
economic growth in all of the categories, except for low aid intensity group of countries
which displays insignificant positive relationship. Moreover, half of the group of countries in
pre-selectivity period (5 out of 10), excluding aggregate SSA regression display significant
negative relationship at 10% level at least between foreign aid and economic growth. This
result further confirms that in pre-selectivity period, aid has no good to offer SSA countries,
as countries with low aid recorded positive relationship. The positive relationship in low-aid
intensity group of countries lend support to the argument of Friedman (1958) and Bauer
(1972) that foreign assistance to government is dangerous because it increases the power of
the elite in the recipient governments, leads to corruption, discourages the growth of
private sector investments, and encourages public sector-led growth, as well as economic
growth.Against pre-selectivity regression results, Table 3, which presents the result for post-
selectivity period shows that 6 models, excluding aggregate SSA regression display
significant positive relationship at 10% level at least between foreign aid and economic
growth. In all, foreign aid is positively related with economic growth in 8 categories, out of
which 3 are significant at 1% level (West Africa, non-oil producer and high aid intensity), 1 at
5% level (low aid intensity), 2 at 10% level (East Africa and oil producer); and 2 are
insignificant (Southern Africa and low income). These results show that there is significant
improvement in aid effectiveness as a result of aid selectivity practice in SSA. However,
reference to the results of post-selectivity period, there are 2 groups of countries that still
experience negative relationship between foreign aid and economic growth. Also, among
the ones that experience positive relationships, 3 including aggregate SSA are insignificant.
Thus, donors should intensify the practice of selectivity by favouring countries with stronger
economic institutions and policies in a set of poorest countries. This should be done not
only by giving aid to countries with sound governance alone, but also by targeting aid at
improving governance.To complement this, donors can also increase the amount of aid
given to SSA countries to improve results.
5. CONCLUSION
Studies have vastly argued that donors favoured aid selectivity in post-2000 than what was
the usual practice in pre-2000. However, the necessary question to ask is what is the impact
of such practice on aid effectiveness? The answer to this question is straight forward. Aid
selectivity practice improved aid effectiveness as aid translated to positive growth during
period of post-selectivity as against negative growth in pre-selectivity period. Thus, the
policy implications for this study are that donors should practice aid selectivity in aid
administration to improve effectiveness. This can be achieved by not only giving aid to
countries with good governance, but also by using aid as a tool to improve governance.To
complement this, volume of foreign aid flowing to favoured countries should be increased
to ensure more and significant aid effectiveness in SSA countries. Finally, this study
identifies that perhaps it is ideal to investigate effectiveness of aid selectivity practice by
differentiating between multilateral and bilateral aid. Thus, it suggests this demarcation for
further research in order to address some grey areas in the literature.
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Appendix
1. List of Countries in SSA
Angola Ethiopia Niger
Benin Gabon Nigeria
Botswana The Gambia Rwanda
Burkina Faso Ghana Sao Tome and Principe
Burundi Guinea Senegal
Cameroon Guinea-Bissau Seychelles
Cape Verde Kenya Sierra Leone
Central African Republic Lesotho South Africa
Chad Liberia Sudan
Comoros Madagascar Swaziland
Rep. of the Congo Malawi Tanzania
Dem.Rep. of the Congo Mali Togo
Cote d'Ivoire Mauritania Uganda
Djibouti Mauritius Zambia
Equatorial Guinea Mozambique Zimbabwe
Eritrea Namibia
2. List of Countries in West Africa

Benin Liberia
Burkina Faso Mali
Cape Verde Mauritania
Cote divoire Niger
Gambia Nigeria
Ghana Senegal
Guinea Sierra Leone
Guinea-Bissau Togo
3. List of Countries in East Africa

Burundi Mauritius
Comoros Mozambique
Djibouti Rwanda
Eritrea Seychelles
Ethiopia Tanzania
Kenya Uganda
Madagascar Zambia
Malawi Zimbabwe
4. List of Countries in Central Africa

Angola Rep. of the Congo
Cameroon Equitorial Guinea
Central African Rep. Gabon
Chad Sao Tome & Principle
Dem. Rep. of the Congo
5. List of Countries in Southern Africa

Botswana South Africa
Lesotho Swaziland
Namibia
6. List of Oil Producing Countries

Angola Equatorial Guinea
Cameroon Gabon
Cote d’Ivoire Nigeria
Democratic Republic of the Congo South Africa
Republic of the Congo
7. List of Non-Oil Producing Countries

Benin Guinea Rwanda
Botswana Guinea-Bissau Sao Tome and Principe
Burkina Faso Kenya Senegal
Burundi Lesotho Seychelles
Cape Verde Liberia Sierra Leone
Central African Republic Madagascar Sudan
Chad Malawi Swaziland
Comoros Mali Tanzania
Djibouti Mauritania Togo
Eritrea Mauritius Uganda
Ethiopia Mozambique Zambia
The Gambia Namibia Zimbabwe
Ghana Niger
40 SMART CITY SERVICES DRIVEN BY IOT: A SYSTEMATIC REVIEW
SMART CITY SERVICES DRIVEN BY IOT: A SYSTEMATIC REVIEW
Marko Mijac
Faculty of Organization and Informatics, University of Zagreb
Pavlinska 2, 42000 Varaždin, Croatia
rpicek@foi.hr
Darko Androcec
Faculty of Organization and Informatics, University of Zagreb
dandrocec@foi.hr
Ruben Picek
Faculty of Organization and Informatics
University of Zagreb
mmijac@foi.hr
ABSTRACT
The central role in development of information society is taken by smart cities and their
novel services through the use of modern technology and smart solutions. The key enabler
and driver of smart cities is Internet of Things (IoT). In this paper, we have conducted a
systematic literature review in order to investigate proposed smart city services driven by
IoT. We have formulated the review protocol to define the research question/s, search
strategy, selection criteria, study quality assessment, and data extraction strategy. We have
defined the following main research question: What are the reported applications of Internet
of Things in the development of smart city services? The papers were categorized by the
smart city services they proposed or described. We have recognized the following categories:
traffic and transport; environment monitoring; accessibility & healthcare; waste
management; public lighting; energy management; city infrastructure; and other.
Keywords:Digital transformation; Information society; Internet of Things; Smart cities
1. INTRODUCTION
Since its very beginnings, information and communication technology has been reshaping
our society. It introduced the changes in our private lives: how we interact with people and
environment. Equally it impacted the way we are doing business and how our governments
and public administrations interact with us. These effects have been so immense, that it is
hard to believe that the advent of personal computers, World Wide Web, smartphones and
other enabling technologies has happened in just a few decades. More than ever, we
deserve to call ourselves information society.
The central role in development of information society belongs to smart cities. Although the
formal definition of smart city is not yet widely adopted, according to Zanella et al. [1], the
final aim of smart city is to make better use of public resources, by increasing the quality of
services offered to citizens, and at the same time reducing operational costs of the public
administration.
Delivery of smart services in cities requires the ability to sense the city and gather data
about its environment, infrastructure, events, and inhabitants. Therefore, it does not come
as a surprise that the key enabler and driver of smart cities is Internet of Things (IoT). Origins
of the term Internet of Things date back in 1999 when Kevin Ashton proposed it as uniquely
identifiable interoperable connected objects with radio-frequency identification (RFID)
technology [2]. Since then, the concept became broader and encompassed more of the
evolving technologies. While no single definition has been accepted, the core concept of IoT
assumes billions of everyday “things” being embedded with microprocessors, software,
sensors and connected to Internet, thus participating in this vast network by sensing their
environment, generating, collecting, and exchanging information. The notion of “thing” is
quite flexible and encompasses a wide range of different smart and autonomous devices, as
well as very simple devices.With the help of IoT, smart cities can reshape existing traditional
city services into smart services, as well as offer novel services. Such may include
environmental monitoring, traffic services, monitoring and optimizing energy consumption,
security, healthcare and other services. Therefore, the goal of this paper is to investigate
how smart city services are driven by IoT. The literature review will be conducted in order to
obtain proposed IoT enabled solutions for smart city services. The paper is organized as
follows. The second section provides a description of research method used to review
papers on IoT and smart cities. The third section contain an overview and a meta-analysis of
relevant papers. The results of the review and discussion are presented in section four.
Finally, the last section concludes the topic.
2. RESEARCH METHOD
To examine IoT-enabled smart city services, we have conducted a systematic literature
review following steps listed in Kitchenham’s[3] work. We have formulated the review
protocol with aim to define the research question/s, search strategy, selection criteria, study
quality assessment, and data extraction strategy.
2.1. Defined research question

For purpose of this research, we have defined the following main research question: What
are the reported applications of Internet of Things in the development of smart city services?
2.2. Search strategy

We have used two keywords (Internet of things and smart city) to construct search query:
smart city AND “Internet of Things”. Next, we have chosen the following scientific databases
as relevant for our topic: SCOPUS, IEEE Xplore, ACM Digital Library, Google Scholar. We have
executed the search query on paper titles and abstracts on the before mentioned sources to
get the initial pool of relevant articles.
2.3. Selection criteria

Inclusion and exclusion criteria are listed in the Table 1 bellow. First, we have excluded all
duplicate papers (first iteration on Figure 1). Next, we evaluated all remaining papers by their
titles and abstracts, and removed the works not related to smart city services (second
iteration). On the end, we have read the full-text of the remaining papers and exclude low-
quality papers and works not focusing on IoT-based smart city services (third iteration).
INCLUSION AND EXCLUSION CRITERIA

Inclusion criteria Exclusion criteria
Papers written in English Non-English written
papers
Publications in scientific Non-reviewed papers,
conferences or scientific editorials, presentations
journals
Works focused on smart Papers not related to
city services enabled by smart city services
IoT enabled by IoT
Papers that propose IoT- Papers with no concrete
based solution(s) for solution/s
smart city service(s)
Duplicated studies
3. OVERVIEW OF THE INCLUDED PAPERS

3.1. Included papers
Executing specified search query on selected scientific databases resulted in total of 729
papers. After the inclusion and exclusion criteria mentioned in the previous section of this
work were applied, a final number of 96 relevant papers were obtained proposing IoT-based
solutions for smart cities.
Number of papers per iteration

3.2. Publications per years

Just a glance at the Figure 2 is enough to spot the trend in publishing papers on smart city
services enabled by IoT. Prior to 2012 research on this topic has been scarce, but starting
from 2013 the number of papers is rapidly increasing. More than 70% of papers were
published in 2015 and 2016. The reason for decline in 2017 is the fact that the review was
conducted in January 2017. What these data show is that this is relatively new field of
research, however, both smart city and IoT are recent buzzwords, and evidently they are
increasingly gaining interest among academic community.
Number of papers published per year
3.3. Types of publications

Most of the relevant papers were presented at scientific conferences (58 papers). Other 14
papers were published as journal articles, and two papers are book sections. While
conference papers dominate in IEEE and ACM databases, SCOPUS and Google Scholar
sources include more journal papers related to a topic of our research.
Number of papers per type
3.4. Citation Analysis

Google Scholar’s citation report (see Table 2 and Table 3) shows that most of the cited
papers have low number of citations, which can be partially attributed to most papers being
recently published.
PAPER CITATION CATEGORIES
Cited by 0 1-9 10-19 ≥ 20
No. of papers 38 24 9 3
TOP 10 MOST CITED PAPERS

Rank Citations Paper
1 40 Sanchez et al. [4]
2 24 Kyriazis et al. [5]
3 20 Ji et al. [6]
4 17 Somov et al. [7]
5 16 Rico et al. [8]
6 15 Cenedese et al. [9]
7 15 Attwood et al. [10]
8 14 Qi et al. [11]
9 12 Zheng et al. [12]
10 12 Abari et al. [13]
4. RESULTS AND DISCUSSION

After obtaining the list of relevant papers, the papers were categorized by the smart city
services they proposed or described. The papers were not restricted to only one smart city
service, therefore, some papers do appear in several categories. Also, the boundaries
between each category were not strict, because one particular smart city service may span
over more than one category. In such cases we considered the intention of authors, and
placed the service into category which we recognized as dominant. We have recognized the
following categories: (1) traffic and transport, (2) environment monitoring, (3) accessibility &
healthcare, (4) waste management, (5) public lighting, (6) energy management, (7) city
infrastructure, and (8) other. IoT is the main enabler and driver of smart city services. It
delivers the means for sensing the city and its inhabitants, and collecting huge amounts of
data about activities and events in the city. This is witnessed by a large number of proposed
solutions for monitoring traffic, environment, energy consumption, critical events and
emergencies, and city infrastructure. IoT solutions, however, do not stop at sheer monitoring
the heartbeat of the city. Rather, they process and analyze the data, and proceed to
intervene into concrete situations. Good examples of IoT’s active participation can be found
in reviewed papers. Intelligent road lane management systems, dynamic and adaptable
traffic light systems, waste collection optimization systems, dynamic street lighting,
emergency and evacuation systems are just some of these examples.In order to answer
research question we present Table 4 with a categorized IoT enabled smart city services. It is
evident that the most fertile ground IoT has found in enhancing existing, and offering novel
services in the category of traffic, transport and parking. This comes as no surprise, since
traffic is one of the most important aspects of modern cities. It affects people’s time,
productivity, health, safety, as well as pollution and energy consumption.
NUMBER OF PAPERS PER SERVICE CATEGORY

Category # Papers
Traffic & 2 [14][7][15][16][17][13][18][19][20][21][22][23][24][25][11][26][27][28][29][12][30][8][31][32][
Transport 7 33][6][34]
Environmen 1 [35][9][5][15][36][37][38][39][40][41][42][43][16][44]
t monitoring 4
Accessibility 8 [45][46][47][48][49][50][51][52]
and
Healthcare
Waste 8 [53][54][55][56][57][58][59][60]
managemen
t
Public 7 [9][61][15][62][63][64][65]
lighting
Critical 7 [66][14][67][10][68][21][69]
events and
security
Energy 6 [5][70][71][72][73][74]
managemen
t
City 4 [75][76][10][65]
infrastructu
re
Other 2 [77][78]
Other categories also offer number of prominent smart city services. For example, a number
of solutions for monitoring environmental parameters have been proposed, starting from
those monitoring temperature and humidity, to those focusing on measuring pollution levels.
Papers dealing with accessibility and healthcare prove that smart cities are aware of the
specific needs which elderly people and people with disabilities have.
Waste generation is one of the top problems in the world, and is being addressed from
different fields and perspectives. IoT offers its contribution in a form of smart city services
such as optimized waste collection. Public lighting is one of the largest infrastructural
systems of the city, and as such takes significant part in city’s energy consumption.
Therefore, it is only logical that optimization of lighting systems has been in focus of number
of papers. The support for other forms of city infrastructural elements have also been
explored, such as water, heating, gas, electricity and irrigation systems.
Security has perhaps never been more important at global scale, and cities, where the people
and goods are the most densely concentrated, are especially vulnerable for various kinds of
natural and man-made threats. IoT, in a form of different disaster management and
surveillance systems, offers help in predicting, identifying, preventing and managing such
critical events.
5. CONCLUSION
The goal of this paper was to systematically review IoT enabled services in smart cities. The
conducted review showed that this is relatively recent research area, and, judging by the
growing number of papers in a last few years, it is currently in its hype phase.
The results showed that indeed the IoT is the key enabler and driver of different smart city
services. It enables both the transformation of existing city services into smart services, and
the creation of novel smart city services. In order to do that, it collaborates and complements
with other modern technologies such as big data and cloud computing.
The real application of IoT in smart city services is still in its infancy phase, even in the cities
which are leaders in this area. However, the IoT potential has been recognized, and it is not
hard to imagine the services reviewed in this paper to become norm in a near future. Even
more, new ideas for IoT application and smart services emerge daily, and they will continue
to influence our environment and our lives.
Some of the possible future works and improvements in this area include:
- Comparison of IoT enabled smart city services from the perspective of technology,
maturity, validity etc.
- Creating taxonomy of IoT enabled smart city services,
- Simulation environments and testbeds,
- Integration frameworks for IoT and related technologies,
- Interoperability between various kinds of devices and middleware systems in the
smart city environment.
LITERATURE:
1. A. Zanella, N. Bui, A. Castellani, L. Vangelista, and M. Zorzi, “Internet of Things for Smart
Cities,” IEEE Internet Things J., vol. 1, no. 1, pp. 22–32, Feb. 2014.
2. K. Ashton, “The ‘Internet of Things’ Thing,” RFID J., 2010.
3. B. Kitchenham, O. Pearl Brereton, D. Budgen, M. Turner, J. Bailey, and S. Linkman,
“Systematic literature reviews in software engineering – A systematic literature review,”
Inf. Softw. Technol., vol. 51, no. 1, pp. 7–15, Jan. 2009.
4. L. Sanchez, I. Elicegui, J. Cuesta, and L. Munoz, “On the energy savings achieved through
an internet of things enabled smart city trial,” 2014, pp. 3836–3841.
5. D. Kyriazis, T. Varvarigou, A. Rossi, D. White, and J. Cooper, “Sustainable smart city IoT
applications: Heat and electricity management & Eco-conscious cruise control for
public transportation,” 2013, pp. 1–5.
6. Z. Ji, I. Ganchev, M. O’Droma, L. Zhao, and X. Zhang, “A Cloud-Based Car Parking
Middleware for IoT-based Smart Cities: Design and Implementation,” Sensors, vol. 14,
no. 12, pp. 22372–22393, Nov. 2014.
7. A. Somov, C. Dupont, and R. Giaffreda, “Supporting smart-city mobility with cognitive
Internet of Things,” in 2013 Future Network Mobile Summit, 2013, pp. 1–10.
8. J. Rico, J. Sancho, B. Cendon, and M. Camus, “Parking Easier by Using Context
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ARCHITECTURE IMPACT IN IMPROVING THE QUALITY OF SERVICES IN RETAIL

PHARMACIES: CASE STUDY PRISHTINA, KOSOVO
Arta Jakupi
Faculty of Civil Engineering and Architecture, University of Prishtina, Kosova
arta.jakupi@uni-pr.edu
ArianitJakupi
A2 - Pharmaceutical Consulting, Kosova
arianiti@gmail.com
ABSTRACT
Aim of this study is to analyse the performance of the pharmacist and the wellbeing of the
patients on the actual pharmacy layout (in retail pharmacies in Pristina, Kosovo) and
recognize the modifications that need to be done in architectural design of pharmacies, in
improving the quality of care, communication, decrease of the dispensing errors and
providing more private spaces to patients. Retail pharmacies are more complex environment
as in the same time besides being health care institution are also a retail business
environment, therefore there is a need for a more comprehensive analysis regarding the
workflow. The mixed methodology has been used, by employing questionaries’ as
quantitative method and empirical study of direct observation and interviews as qualitative
means. The layout proposals are not envisioned to be implemented as a retail models, but,
as ideas to provoke and encourage discussion. Kosovo retail pharmacies are a fast growing
market and as such functioning self-sufficiently, which means that they can easily adapt to
the local marketplace circumstances and cultural context. It is important for the retail
pharmacies to test out the recommendations and challenge its environment in aim of
equally maximize productivity and workflow, by keeping incorrectness to a minimum.
Keywords: Retail pharmacy, Pharmacy layout, Architecture design, Customer perception,
Design features
ARCHITECTURE IMPACT IN IMPROVING THE QUALITY OF SERVICES IN RETAIL PHARMACIES: CASE STUDY
52 PRISHTINA, KOSOVO
1. INTRODUCTION
Pharmaceutical sector in Kosovo is divided in public and private one. In the public sector
central pharmacies operate in hospitals of 7 major cities – one tertiary care hospital and six
secondary care hospitals, there also in some primary health care settings but it is mainly for
internal use. On the other part, the private sector is developed in different way with retail
pharmacies spread all over Kosovo which count 660 pharmacies (AKPPM 2017). The retail
pharmacies are very densely spread around Kosovo with one pharmacy in around 2900
inhabitants, with favourable conditions to start operating but endorsing difficulties when
trying to remain on the market (Jakupi, 2014). Existing legislation for pharmacies is Law
04/L-190 for pharmaceutical products and devices from which derives the sublegal act,
administrative instruction for pharmacies AI No: 11/2015 which details the requirements
that are needed in order to obtain the license for a pharmacy from the competent authority.
These requirements are based mainly in Good Pharmacy Practice and include criteria’s from
those administrative as premises, areas, layout, to those of professional work. These
criteria, as such, can be fulfilled with no much difficulty. There are no set restrictions
regarding open/closed shelves; or private consulting area for patients; OTC dispensing
outside of the main area for prescription medicines, but those criteria remain on the
preferences of the pharmacist/owner of the pharmacy, or the architect which makes the
design of the pharmacy. Most of the pharmacies have been designed by the pharmacist
itself whilst the role of the architects on pharmacy designs has been merely on delivering
the aesthetic side. The study reveals that most of Kosovo pharmacist haven’t considered
taking into the account their customer perception and experience from the overall store
image, therefore its relevance is under evaluated. Whilst in the developed countries the
store image is being considered among the three main components of the customer
satisfaction and experience, as such, its proper solution affects the customer loyalty and
store choice; the store layout, pricing, and general atmosphere of the pharmacy have been
shown to be significant to the retail marketing, of store positioning, profitability, customer’s
satisfaction and its image (Emmett et al, 2006, 68).
Due to retail pharmacy unique healthcare environment, that combines the delivery of
health services with the aspect of a retail environment and the need to maintain a viable
business (Croft et al, 2017), it is important to take into consideration the architectural
challenges that come with it, in sense of balancing function, comfort/safety and aesthetics.
Starting from the importance of the patient-pharmacist relationship, the research is based
on the inputs of both actors with the conjoint performing ground (meeting point) of the
retail pharmacy store. Pharmacists’ true societal power, including professional development,
lies in the relationship between the service and the users, therefore the definition of
professional value needs to be considered not just as professional education and skills, but
also in terms of how consumers perceive it(Cavaco et al, 2005, 54).
This research aims to identify aspects such as perceptions and performance related to the
usage of retail pharmacy, where both patient and pharmacist are confirmed as users of the
space, but from different stances of concepts, contributing on the physical arrangement of
the store; by ensuring the well performance of the pharmacist and the wellbeing of patient.
2. WHY CHANGES?
According to Embrey, M. (2012) good dispensing practices ensure that an effective form of
the correct medicine is delivered to the right patient in the correct dosage and quantity,
with clear instructions, and in package that maintains the potency of the medicine.
Dispensing includes all the activities that occur between the time when the prescription is
presented and the medicine or other prescribed items are issued to the patient. A safe,
clean and organized working environment provides a basis for good practice.
As Seston L &Schafheutle E (2010) suggests that pharmacists’ performance could be
impacted by several factors, among them is and the workplace conditions, as an important
issue, for its staff can remain vulnerable to the threats posed by poor layout and equipment
design.
There are many authors that made studies regarding factors that can influence changes in
pharmacies toward improvement of the quality of services provided by the pharmacists. In
order to make the needed improvement, primarily should be identified the factors that lead
to errors or mistakes, and according to Taylor E (2010) there are some factors identified that
were called as “latent conditions” which in pharmacies, can include noise, lighting,
interruptions and distractions, volume of prescriptions filled per hour, while latent errors
can often be reduced through environmental design interventions.
According to Cohen R. and Smetzer J. (2009) Medication errors have been linked to the
physical design of medication safety zones and to error-prone methods used, within these
zones to carry out medication use activities; while in the same article is making the analysis
of the new chapter in the United States Pharmacopeia (USP) which recently published its
proposed new General Chapter <1066>, Physical Environments That Promote Safe
Medication Use. The chapter describes the optimal physical environment needed for
promotion of accurate medication use and the ways that those involved in the process can
establish a safer workplace. Justified by evidence and expert opinion, standards are
provided in 5 key areas—illumination, interruptions and distractions, sound and noise,
physical design and organization, and medication safety zones.
According to Heise J (2010) Shifting from a product to a patient-focused Profession Shrinking
margins from traditional avenues of profit underline the need to shift from a simple
medicinal supply role to a health care advisory and consultancy role. There is certainly a
need to get back to the grass roots of pharmacy and focus on generating income through
service provision.
Hattingh L (2015) as community pharmacy practice is increasingly involved in advanced
medication management and disease state management services with unique privacy
requirements, pharmacy layouts and systems to address privacy challenges must evolve.
This requires a proactive approach in pharmacy design and the development of guidelines to
rectify identified gaps in compliance.
Aguilar Ch (2012) Redesigning the workflow may not only positively impact the prescription
dispensing process but may allow the pharmacist: more time to counsel patients, to be
more involved in receiving, dispensing and checking prescriptions, whilst technicians can
focus more on data entry and prescription filling. The above changes resulted in more
efficient use of both the pharmacists and technician’s time, reducing in this way the
medication errors.
On most of the arguments the focus is set to the pharmacist performance and its interests,
while in this article we bring out the consumer importance. The retail pharmacy will ensure
better performance by understanding the market trends as well as the consumer needs,
from the consumer perspective within the context of the changes in society
(Morgall, Almarsdóttir, 1999, 198). Pharmacy management was always concerned about
productivity, and the responsibility was set at the previous pharmacy design with its internal
disruptions (Coblio, 2011) , while today pharmacies needs to be aware of the rise of
consumerism and what is referred to as the “new” or “aggressive” consumer and its impact
on productivity (Morgall, Almarsdóttir, 1999, 198). A decent patient–pharmacist
relationship will assist on finding an adequate organization of the inventory.
The physical layout of the pharmacy impacts on both ways; with influence on pharmacists
performance as stated by Cohen L. and Smetzer J. (2006) that dispensing errors occur more
frequently when medications are stored on cluttered shelves, with the environment having
poor lighting conditions, distractions and interruptions, high noise levels, and unsafe
medication safety zones and environmental factors; while also playing a significant role in
the development of the customers' perceptions which can have a positive (or negative)
impact on its sales potential (Emmett et al, 2006, 67).
3. METHODS
Methodology for this study is of mixed methods, where the quantitative and qualitative
tools have been employed. The term mixed methods research is to refer to all procedures
collecting and analysing both quantitative and qualitative data in the context of a single
study. (Driscoll et al, 2007, 19). The research has been realized also with the engagement of
the students from the Department of Architecture, Faculty of Civil Engineering and
Architecture. The visits have been made in 17 retail pharmacies, one for each
neighbourhood of the city (Fig. 1).
Figure 1. The distribution of the survey – Pishtina map (Source: the author plot)
The idea was to collect the perceptions of both users, pharmacists and customers, therefore
there were 241 people interviewed, 37 of them were professionals/owners working at the
pharmacy and 204 were customers. The quantitative research comprised survey with open
ended questions directed to the customers, whilst the qualitative research of the
observation on the ground and interviews, helped on understanding how the pharmacist
interacts with the physical environment while completing the tasks. The cases have been
differentiated by the level of prioritization of one form of data over the other in the context
of the research problem. The combination of data forms in the research process (such as
during the collection or analysis phases) as well as the timing of data collection, took place
concurrently. (Driscoll et al, 2007, 19.)
The students had also to scan the physical environment by measuring the store and drawing
the layout, this in aim of understanding the actual disposition of the inventory and
comparing it with the user’s perceptions (Fig.2). The collected data were used also for the
realization of another research within the Department of Architecture related to the
architectural representation, therefore the students had to visit the chosen pharmacy
several times, in aim of observing its workflow during different times of the day.
Figure 2. The student’s sketch analyses of the actual retail pharmacy layout
The questions were addressed toward the physical and some professional aspects of retail
pharmacies that influence the perceptions of customers. Beside the interior design, the
analyses were done also on the exterior, parking, dress code, satisfaction with the service
and professionalism, for the reason that all of these aspects are interrelated and cannot be
researched as stand alone.
4. RESULTS AND DISCUSSIONS

The analyzed data reconfirmed some of the stands already known in more developed
countries, whilst there were some findings specific to the local context that should be
taken into consideration. It must be noted that the participant’s views and opinions
displayed general and some contradictory ideas, the superficial understanding is in line
with previous results from satisfaction studies, confirming a low expectation level deriving
from the public’s poor knowledge (Cavaco et al, 2005, 54).
Results indicate that surveyed population is mainly new age population, from both, clients
and personnel, being that the majority of the age groups was 20-29 and 30-39 years old
(Fig.3). While for the staff working in the pharmacy, dominant are females, composing
73% of the surveyed personnel (Fig.4).
Figure 3. Age structure of the interviewed person Figure 4. Gender structure of the interviewed persons
(Derivative from the survey) (Derivative from the survey)
Another factor in the context of the drug use is also the ages of people that are mostly to
consume medicines (Fig.5), indicating the age 50+, when the usage of medicaments
increases.
Figure 5. Use of medicines according to the age – (source Schvierz 2015)
As study shows, the pharmacy clients in Kosovo are mostly of new ages (this is something
also that is in line with the age of population, as the mean age of population is 29 and only
10% of population is above 60 – Statistical Agency of Kosovo 2017), this means that also the
built environment (besides the obligatory requirements), must also be in line with the
expectations of this age group, meaning that the products and services must be shaped
more in the context of the clients requirements, as explained above, the pharmacy is
simultaneously the health care institution and a business and as a business it aims on
maximizing profit.
The retail pharmacy with its physical compound regarded to its good presentation, is to be
seen as accumulation of different aspects/areas which need to be treated. These aspects
have been identified during the literature review and with the same concept of the
segmentation, the research problem has been developed in order to decrease dispensing
errors, create more comprehensive and communicable environment where both clients and
staff will feel more comfortable.
The research problem was segmented into its constituent parts, so that each stage can be
treated individually and the recommendation design can be applied to each one for the
improvement of the process.Therefore it has been considered the segmentation into:
exterior design; interior; service and professionalism; and other assorted minor issue. It
needs to be emphasized that these aspects/segments are directly or indirectly linked to the
physical arrangement and are impacting the overall perception of the architecture of the
retail pharmacy. Some of the nonphysical aspects have been included within the survey for
the sake of comparison, as to understand where does the physical layout stands within the
complexity of factors that determine the good performance.
4.1. Exterior - the entrance/ the signage / visibility / the parking:
The aim was to understand if the prospective customer can see the signage and its
entrance. Moreover if the overall exterior design communicates its right meaning of
pharmacy and health service. During the site visit, it was noted that the green cross
indicating pharmacy, as requested by authorities in the administrative instruction 11/2015
for pharmacies, is a signage that all the retail pharmacies had it and at the same time used
as a commercial board, however at some cases it was not visible from all the significant
observation points. The most evident problem was the overall exterior of the retail
pharmacies. They were usually located on the most livable areas, on the ground floor of the
building, altogether with other stores, therefore the competing images of other retailers
nearby, created a chaotic look; addition to this is the front store of the pharmacy, when the
posted up posters of the pharmacy marketing merge into that same messy look.
The costumer’s survey revealed that one of the main reasons for visiting the particular retail
pharmacy, was the location itself 1 (Fig.7). Those locations were usually on the most
frequented parts of the city, alongside the main road, and accessible to the pedestrians as
well as the drivers with cars. Therefore, when the customers were asked about the parking
places, 50 % of them had objection on lack of parking spaces (Fig. 6). The observation on the
ground reconfirmed this complaint by witnessing cars parking on the streets or sidewalks
while having a quick stop at the retail pharmacy.
1
Note that in the chart the bars labeled with ‘care and service’ and the other one with ‘staff’, should be taken as one response due to their
relation, therefore the ‘location’ bar will be among 4 most indicated aspects for choosing a retail pharmacy.
Figure 6. Parking space Figure 7. Indicator for choosing the retail pharmacy
(Derivative from the survey) (Derivative from the survey)
4.2. Interior design: retail area / prescription area / back area / the overall layout:
Retail area:The interior design is critical for the overall atmosphere it creates, to the
pharmacist and the customer, by making them feel comfortable, confident, familiar and
easy to navigate. It has been recognized that store layouts are under the explicit control of
the retailers and most of the retail pharmacies had a large portion of the store devoted to
general or non-health care merchandise (other than over the counter medications) (Emmett
et al, 2006, 68).Being that this is the largest area of the store, it should be paid much
attention to its organization. The organization of the shelves impacts the flow scheme of the
customers. The flow scheme is something which professional designers and architects need
to work, due to its complex nature. The interviewed customer and pharmacist did not reveal
any competent answer therefore they are not included into this paper. The exposed
products on the retail area must meet the market need, as well as trigger the impulsive
buying, therefore open shelves are needed so that the items can be seen, as a request from
the customers survey (Fig. 8). For consumers, it is imperative that items are accessible to
touch, test, and try-on, but unrestricted access creates a security weakness
(Carmel‐Gilfilen, 2011).
Figure 8. The costumer’s preferences of the open/closed shelves, as the biggest inventory of the retail
pharmacy. (Derivative from the survey)
The shelves together with the exposed products, as the most recognizable inventory of the
interior, which is changing nowadays as more OTC products are more and more exposed in
shelves as prescription medicines are moving behind (or in western countries also in
automation), and these need to be orderly organized. The packages of the medicaments and
other non-health products, with its shape and colour, are seen as part of the inventory, they
do impact the overall perception and if not properly organized, it will result as a
disorganized and cluttered image. From 50% of the customers’ answers, it was realized that
shelters need to be open. Nowadays the customer wants to have a sight of what is being
offered to her / him. The requested transparency is being realized through glass and open
elements, which at the same time it creates light, spacious, professional and appealing
environment. Important element is the arrangement of the prescription medicines, which is
left to the pharmacist domain, and whose responsibility is to check constantly the system
inventory reorder. Same as the National Community Pharmacy Association, provides
advices, on reviewing inventory levels to adjust for seasonal dispensing trends, as well as ask
the patientto assist in keeping expensive and rarely used drugs off the shelves. Prescription
area:The prescription areafor many pharmacies is the core area of the pharmacy but its
combination with the main retail areas would be the key to its success.Most of the
dispensaries were open, and the patient could see how the pharmacist is handling their
medicines safely, even though controlled medicines were kept in locked part.
One of the most discussed issue against retail pharmacy store by customers has been that
there is no privacy in them. Some customers are happy to talk openly to the pharmacist or
the staff about their health issues; many others are reluctant to do so (Buisson, 2005). The
results from this study revealed that 35 % of the customers think that the pharmacies lack
the consultation private area.
Back area: The back areas, are important to the pharmacy, even though some were small,
the bigger ones were integrated with the back office and not properly settled, and there
were also pharmacies which prohibited this space to be seen.
The overall layout: When the participants were asked about the overall layout, their
answers were indicating satisfaction with the actual layout. The safety and security issues of
the retail pharmacy were staffs responsibility and during the visit it was found out that they
focus on the security devices (cameras), product positioning, staff workstation, security
warning posters. Worthy issue raised by the customers was the waiting area furnished with
seating.
In customer mind association of pharmacy, is the cleanness, therefore their preferences
were toward bright colours, as to give a modern and health service background. They
welcomed the idea of having a signage that indicates particular facilities, since the majority
of the visited pharmacies did not possess that kind of signage.
Service and professionalism:This aspect was mentioned several times during the survey, for
the fact that is one of the main indicatives for the customer’s decision for visiting the
particular pharmacies (Fig.5). It was also important to understand the position of the
physical design of the retail pharmacies, in relation to software of the pharmacy.
4.3. Other assorted issue- sound / light / dress code:
Sound: As discussed earlier, the locations of the retail pharmacies were usually on the most
frequented parts of the city, alongside the main road, which produced a lot of noise, a
specific objection which was raised during the survey. The reduction of noise was desirable
by both parties.
Light:Another significant component of the overall perception of the quality of the space, is
lightning. Most of the retail stores had adequate lighting, by reflecting a welcoming
environment, but they lacked the interplay that the lightning could give, by capturing the
attention of the customer on specific products are areas. In general, subjective impressions
(freshness, pleasantness and attractiveness) varied more, suggesting that lighting may have
a greater influence on subjective impressions (Alsharhan, 2013).
Dress code: Tertiary to the subject, bur envisioned as an integral element of the space and
environment we prepared also questions and about the outfit/dress code of the pharmacist.
Same as the drugs packages which are exposed into open shelves, and do impact the
interior perception (due to its color and shape), same is with the outfit of the pharmacist, as
a moving figure. The survey revealed that the staff looks should be clean and presentable
with white lab coat which was seen as professional attribute.
Other:Some of customers request were the drinking water cans, more vegetation, more
pamphlets with explanations, and blood pressure device.
The overall image:Most of the visited retail pharmacies spaces were clean and controlling
the temperature, humidity and had all the required area, but still lack the professional
image and are cluttered.
5. CONCLUSION
With the professional standards from the pharmacy regulator set in administrative
instruction 11/2015 which details the requirements based mainly in Good Pharmacy
Practice, pharmacists are relatively free to decide on the look and composition of their
pharmacies.
The purpose of this study is to understand how spatial and design attributes can improve
the work flow within the retail pharmacy environment. Being more knowledgeable on this
topic will enable pharmacists, architects, practitioners, legal authorities to constructively
participate in the raised discussions.
The analyses of the result revealed a numerous issues which need to be addressed
(however, imprecision can arise when assessing patient’s perceptions and attitudes). By
following the logical investigative line of the study, it is suggested that:
The exterior, with its entrance and the front store, needs to be neatly organized, bold, with
no much marketing posters; the image of the health service should be emphasized; enough
space for fast parking; and ensuring visibility of the signage from different important stands.
The interior should have welcoming and health-based, design.
The suggestions are given in accordance to the three main areas: the retail, the prescription
area and the bask space.
The retail area should allow for maximum products exposure, it covers the biggest portion
of the space and its refitting should be done exclusively by the pharmacist and its
customers. In this part of the store, the products should be wisely exposed (these are non-
prescription products like cosmetics, OTC, kids’ corner etc.) by targeting the young age
costumers, as the biggest clientele according to the survey. This way they ensure sequential
reorganization which meets best the marketing needs, in accordance to the seasonal and
cultural preferences. The customers want to see what they are being served therefore they
prefer open shelves. The pharmacy should be able to offer the adequate retail purchasing
for its neighbourhood. A much needed feature is the seating area integrated within the
retail zone, as well as the toilet for the public use.
The prescription area is the core segment and always should be kept in mind that the retail
pharmacy is primary a health service and its proper function should never be endangered by
the aesthetics. The space behind the counter needs to be spacious enough for the staff to
move easily and the medicaments need to be ordered in a strategically manner by the staff
so they can reduce the time of unnecessary trajectories. The very important area, which is
not fulfilled as the customer requested, is the consultation area, which needs to be realized
as a private, soundproof area.
Back spaceare to contain the back office, storage and compounding laboratory, which even
if not seen by the public, it’s tidily organization can be beneficial for the wellbeing and good
performance of the staff.
The overall design should create an aesthetically pleasing atmosphere by using the rightful
colours which reflect the health service background, same as the proper lightning which is
welcoming and creates subjective perception of clean and professional environment. The
customers should be able to easy navigate, by putting proper name tags accordingly to the
offered service/products. The specific health promotion area and informative stand should
find its place in the store.
The above mentioned conclusion are not fundamental solutions to the good pharmacy
practice, but each suggestion will help increase the pharmacy’s capacity, improve efficiency
and productivity, eventually improving the customer experience.
The future implication for the big number of retail pharmacies operating in Kosovo, would
be to offer specialized services and differentiate themselves.
LITERATURE:
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dissertation, Arizona State University).
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consultation room in your pharmacy. Pharmaceutical Journal, 275(7378), 689-690.
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perceptions of the physical environment. Journal of Interior Design, 36(2), 21-38.
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community pharmacy in Portugal: a qualitative exploratory study. Pharmacy World
and Science, 27(1), 54-60.
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Productivity. University of South Florida.
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and quantitative data in mixed methods research: How to and why not. Ecological and
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Management Sciences for Health. USA
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consumers' perceptions? Journal of hospital marketing & public relations, 17(1), 67-77.
13. Hattingh H., Hallet J., and Tait R., (2015)Making the invisible visible’ through alcohol
screening and brief intervention in community pharmacies: an Australian feasibility
study. BMC Public Health 16(1141).1-12.
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pharmacy-solutions.com/au/news/pressreleases/Downloads/Dispensary-efficiency-and-
workflow.pdf. Accessed online on July 2017.
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on July 2017
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pharmacy. International Journal of Pharmacy Practice, 7(4), 198-201.
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23. United States Pharmacopeia (USP)
CORRUPTION AND FORMS OF GOVERNMENT
Ronald D. Francis
Victoria University, Australia
ronald.francis@vu.edu.au
Anona F. Armstrong
Victoria University, Australia
anona.armstrong@vu.edu.au
ABSTRACT
This paper addresses the issue of corruption, and does in the context of different forms of
government. Using democracies as a reference point they are compared, using corruption as
a measure, with each of the other forms of government. In the case of small states it was not
possible to do an analysis as the Transparency website did not record their corruption score.
In each case of governmental style: absolute monarchies, theocracies, dynasties, the most
populous states, and countries with lesser attention to human rights. The overall results are
that is no instance does the correlation between corruption and population reach statistical
significance. With respect to corruption each comparison, of the form of government
compared to democracies. This is also conservative in that it uses a two-tailed test, and is
thus open to the possibility that the reverse could be true. It is concluded that when
compared to democracies each of the other forms of government has a lesser corruption
score, taking the mean difference and taking variance into account. This approach may
commend itself to other researchers.
Keywords: Corruption, sovereign states, forms of government, types of government
1. INTRODUCTION: THE NATURE OF CORRUPTION

Corruption may be used to indicate a particular concept, or it can take on the air of abuse.
To be called ‘corrupt’ is definitely pejorative, and leads us to consider the nature of what we
have come to call ‘corruption’. Transparency International defines corruption as ‘… the
abuse of entrusted power for private gain’.
64 CORRUPTION AND FORMS OF GOVERNMENT
To these present authors this is fine as far as it goes, but one needs an extension of the
definition. First, among such forms of corruption are (in alphabetical order):
 Abduction for ransom

 Abuse of power
 Blasphemy
 Bribery
 Conflict of interest
 Deceit
 Extortion
 Hypocrisy
 Misuse of power
 Physical abuse
What these have in common is that they are contrary to, at least, Western law, have
elements of deceit, of elements of physical and political coercion, and of hypocrisy. Two
examples that require an extension of the definition are hypocrisy and blasphemy
respectively, and each have quite different problems associated with them. To further the
advancement of the study of corruption it is proposed that an extension of the definition be
offered. Where the Transparency definition is offered it is proposed that it be kept, with an
addition. The new proposed definition for consideration is:
‘The abuse of entrusted power for private gain, the total commitment to the rule of
law, and the right to be critical’.
Without making assumptions, a recent paper by the Word Economic Forum examined the
economic consequences of corruption (see References). They concluded that there is a two-
way effect of bureaucratic corruption. They noted that a firm’s performance may be or may
not be) enhanced by bribery (the greasing-the-wheels phenomenon). The prospect of
receiving such largesse may be one of the reasons why bribery does not disappear. They
acknowledge that it could well be a restraint on growth. The authors of the WEF report do
suggest that transparency of such interactions between business and public officials would
help. They argued that any reduction in discretionary power for both would lower any gains
from corruption, and could well lead to lowering any gains. It is worth noting that the
economic consequences of corruption apply differentially to different businesses.
Notwithstanding, it is noted that countries where corruption is rife do not, on average, fare
nearly so well as non-corrupt countries – particularly the Scandinavian countries. Hale
(2015) concluded that, as local politics differs so much, it is difficult to draw a conclusion). If
that is the case then there would be no generalities, and hence no conclusions. It seems to
the present writers a doctrine of despair. On a more positive note, Lambsdorff (1999)
concluded that research on causes of corruption lays emphasis on the lack of competition,
not having a policy on corruption prevention, distortions of policy, and salaries. Attention is
also given to such issues as gender and on colonialism. One might ask if the various forms of
government foster those factors.
Coming to more specific issues, there is a model of theocracy in which an analysis is

proposed (Ferrero, 2013). Taking a supervised thesis there is the finding of Rahman (2013)
where, among his conclusions is ’The key findings from this scrutiny are indicative that
countries with greater prevalence of dynasty politics are associated with higher levels of
corruption’.On getting wider perspectives there is the work of Alesina&Spolaore (2005),
who adapt an historical view, and deals with the general consequences of the size of the
population, as does the more recent work of Buchan & Hill (2014). At the philosophical level
Parfit (2011) has given us a perspective from a philosopher’s point of view. In an earthier
frame of reference Temkin (1993) proposed equality is a potent ideal, and that one has
obligations to the disadvantaged. It also addressed the fundamental question of when is one
situation worse than another regarding inequality: the formal question is ‘is one inequality
worse than another’.Lederman et al (2005) had already shown that democracy,
parliamentary traditions, political stability, and freedom of the press are all associated with
lower corruption. What is particularly interesting is that they conclude that ‘Additionally,
common results of the previous empirical literature, related to openness and legal tradition,
do not hold once political variables are taken into account’. This is an interesting
conclusion.The paper by Vargas-Hernandez (2009) characterises corruption as being multi-
faceted: the main categories being political, economic, and public administration. The paper
goes on to provide examples. It makes the distinction between the broader reach of the
political concept, and the narrower legal concept of bribery. The paper concludes that
‘However, it is difficult to assess the overall levels of corruption phenomena based on
empirical or perceived data which do not reflects the realities of corruption world’. One is
not quite sure what it means to hold that the empirical facts do not always represent the
realities of the corruption world.
Even so comprehensive a study as that of Heidenheimer & Johnston (2011) does not
address the issue of satire and free speech, nor does it address hypocrisy and its effects
from this standpoint – thus the present contribution. The pros and cons of the arguments
for and against corruption are clearly outlined in Johnson’s (2004) book: she does, however,
conclude that ‘Corruption does far more harm than any passing good obtained: Johnson
goes on to provide evidence and argument.’ We need to remind ourselves that this is so’. It
was noted by Laurance (2004) that corruption is particularly prevalent in countries with a
higher proportion of biodiversity. That is of particular concern as natural resources, animals,
timber, oil, precious metals etc. are prone to corrupt management practices. Using cross-
country data Goel& Nelson (2010) used about 100 nations, and thus made a distinct
contribution to the historical, geographical and governmental determinants of corruption.
They addressed two key issues: the effects of size and scope of governments for in relation
to countries; and second, what are the historical and geographical factors that influence
corruption. They were able to conclude, amongst other things, that governments have a
distinct influence on corruption.The work by Rothstein (2011) addresses the issue, amongst
other things, that poor quality governments have a deleterious effect on social and health
welfare the opposite is yet to be established. That is to say, that good governance criteria
are yet to be established with respect to their effectiveness. The theme of his work is about
social capital, and trust. In a slightly different frame of reference Larmour&Wolanin (2001)
quoted, with approval, the extant formula: monopoly + discretion – accountability =
corruption. It points to the major variables indicative of corruption.
They went on to nominate five themes: internationalism, economic, a new interest, it is

suspicious of state action, and the role of education & prevention is very important. One
would take issue with only one of those themes, being suspicious of state action. The state
may legislate to prevent the excesses of this paper, by Elbahnsasawy&Revier (2012), looked
at the effect of corruption determinants varying, or not varying, over time. One of their
prime conclusions is that the rule of law is an important determinant in minimising
corruption. As they note, richer countries have lower corruption, as does free expression
and accountability. They go on to outline some of the factors that are not important
determinants of corruption (such as the provision of natural resources, and religious
tradition). This is contrary to some previous findings, and bears further investigation.As
Haidt (2012) has remarked, one cannot study the mind without studying culture, and one
cannot study culture without studying psychology. He also noted that there are a cluster of
moral themes, nominated which he nominated as Autonomy, Community, and Divinity.
(p.99). Such themes need to be argued very closely.
Johnson (2004) compares four countries; the USA, Russia, India, and Israel and mentions the
importance of whistleblowing. Table 8.1, listing varieties of incentives and target
constituencies is seen as particularly valuable. The book is, basically, a moral argument
against corruption.Nor does the work of Johnston (2014) canvas such issues as different
types of government. There is no ‘dynasty’ or ‘theocracy’ listing in the Index, nor does it
mention comparative government. Among the questions posed is the role of cartels, and
the question of why is there so little corruption (Ch.2.p29). Table 8.1 on the varieties of
incentives and target constituencies is seen as particularly valuable. Even so thorough a
work as Rose-Ackerman &Palifka (2016) does not list a comparative study of the different
kinds of government. The Index does not list such items as comparisons of different forms of
government, nor theocracies, nor dynasties, etc. It lists cartels among the corruption
entities, as it does for judicial corruption. The latest work on corruption (that of Rose-
Ackerman &Palifka (2016)), in which the case is argued for institutional reform as an
essential factor in mitigating the effects of corruption. This second edition encompasses the
notions of the fall of the Berlin wall, the founding of Transparency International, changes to
World Bank policy (see References on World Economic Forum), and an increase in
globalisation generally.There are works that deal with issues in particular countries:
instances are: Mitchell in 1996 (Japan); Butt (2012) in Indonesia; and De Waal (2015) on the
Horn of Africa. Quite recently Pinker (2011) has argued, persuasively, on the diminution of
violence over the centuries. One could parallel that by arguing that the growth of ethics
over same relatively recent period has seen the growth of ethical concern.In addition to the
economic consequences of corruption one might also be concerned at its moral qualities. It
is noted that there are countries where it is endemic. Such places are, on the whole, less
prosperous, unless they have a world-demand resource (such as oil). The most severe
criticism of corruption practices is that it enhances disparities of income, and thus
contributes to inequality. It is noted that the struggle for equality is a never-ending one, one
of the most prominent of which is the universal franchise, particularly applicable to women.
The diminution of violence, as outlined in Pinker’s (2011) book, is one part of developing
equality, another is those countries that foster equality appear to have happier and fulfilled
populace, a third argument is that those countries which foster equality appear to
continually prosper. Taken collectively, all the arguments favouring equality appear to be
connected to the absence of corruption.
We do need to recognise that some cultures have it so that it is endemic. One has to note,
with satisfaction, that Shariah law does not permit the application of interest. With that
precept in mind it is valuable to observe that those countries that adopted such practices
weathered the GFC better than countries which did not follow the practice. Against this one
might add that such nations practice bribery (which is not in Sharia law) but is a cultural
effect. How those practices can be reconciled is an interesting proposition.
2. METHOD
The present approach is an attempt to further open a field of enquiry. To date there have
been various studies, but this current presentation uses a comparative approach. The
corruption scores of selected countries with different forms of government give the
corruption scores as set out below. Two cautions will be noted. One is that the USA has
been excluded from the comparison of democracies and most populous nations as it occurs
in both, and is thus excluded from ‘most populous nations’. The second caution is that a
comparison was made between democracies and absolute monarchies. It was done by
including and excluding the starred items, but made no difference to the outcome
probability level.
Democracies
The standard democracies are as listed. The populations have a great range: the lowest is
5.5 million, and the largest is 324 million. The average corruption level averages 84, and
ranges from 76 to 91. There is no statistically significant relationship between corruption
and population.
Absolute monarchies
There are few remaining absolute monarchies in the world today. Those that are include
Brunei, Oman, Qatar, Saudi Arabia, Swaziland, and the United Arab Emirates. Of the six
absolute monarchies the data show that the average corruption score is 57, short of the
ideal of 100. Further, although Qatar is an absolute monarchy the head of state and the
head of government are two different people.
Theocracies
This group consists in representative countries which have legal sanctions for either
apostasy or for blasphemy. The average corruption score is 37.
Dynasties
These countries where the head of state is nominated, and does not consist of
constitutional monarchies. The essential point is that the dynastic inheritor sets the
acceptable parameters. In the case of Zimbabwe Robert Mugabe has been president for 30
years, and has nominated his successor. The average corruption score is 35.
Most populated countries

The top nine countries of population were selected from the appropriate website. The
average corruption level was 35. It will be noted that the USA was excluded from this
analysis as it already appears in democracies, thus the n = 8 rather than 9.
States with lesser regard for human rights

The population ranges in size from the most populated country in the world (China- well
over a billion at 1,382,323,332) to Turkmenistan at just over 5.4 million. It is clear, as
mentioned, that population size has very little do with it. The corruption score for countries
with a lesser regard for human rights is 23, which is distinctly low, and is confirmation that
corruption and a lesser attention to attention to human rights are correlated.
The population size was collected because one hypothesis was to test was to see if
population size bore any relationship to corruption (see data sources).
The corruption measure from was the Transparency website. The main examination was to
see if corruption bore any relation to forms or style of government.
Of the ‘small states’ none had their corruption score listed on the Transparency website. As
a result no further calculations were possible. The countries listed are given in Table 1:
3. RESULTS
Table 1a Overall results

2016 data corr& pop Signif of
Corruption Population t value probabilty correl C&P correlat
Democracy Australia 79 24,641,662
Canada 83 36,626,083
Denmark 91 5,711,837
Finland* 90 5,541,274
Singapore* 85 5,784,538
Germany 81 80,636,124
New Zealand 88 4,604,871
UK 76 65,511,098
USA* 81 326,474,013
MEAN 84 61,725,722 -0.399 ns
Abslmonar Brunei 58 434,448

Oman 45 4,741,305
Qatar 61 2,338,085
Saudi Arabia 46 32,742,664
Swaziland** 43 1,320,356
UAE 66 9,397,599
MEAN 53 8,495,743 6.603 p < .001 -0.244 ns
Most popul Bangladesh 26 164,827,718

Brazil 40 211,243,220
China 40 1,388,232,693
India 40 1,342,512,706
Indonesia 37 263,510,146
Nigeria 28 191,835,936
Pakistan 32 196,744,376
Russia 29 143,375,006
USA 74 326,474,013
MEAN 38 469,861,757 16.749 p < .001 0.155 ns
Theocrsy Afghanistan 15 34,169,169

Brunei 58 434,448
Mauritania 27 4,266,448
Pakistan 32 196,744,376
Qatar 61 2,338,085
Sudan 14 42,166,323
UAE 66 9,397,599
Yemen 14 28,119,546
MEAN 37 38,930,962 6.867 p < .001 -0.266 ns
Dynasties Bahrein 43 1,418,895

Brunei 58 434,448
Morocco 37 35,241,418
North Korea 12 25,405,296
Oman 45 4,741,305
Swaziland 43 1,320,356
Syria 13 18,906,907
Zimbabwe 22 16,337,760
MEAN 35 15,172,117 9.647 p < .001 -0.429 ns
Lesser. Rts China 40 1,388,232,693

Egypt 34 95,215,102
Libya 14 6,408,742
North Korea 12 25,405,296
Somalia 10 11,391,962
Syria 13 18,906,907
Sudan 14 42,166,323
Turkmentn 22 5,502,586
MEAN 23 180,663,586 14.717 p < .001 0.498 ns
Not avail from TI. 2014 data only available

** Swaziland data taken from http://www.theglobaleconomy.com/Swaziland/transparency_corruption/
http://www.photius.com/rankings/2016/population/population_2016_0.html
Table 1b
Country What do these countries have in common
N.Korea Lesser rights Dynasty

Somalia Lesser rights
Libya Lesser rights
Sudan Lesser rights Theocracy
Syria Lesser rights Dynasty
Turkmnstn Lesser rights
Afghanstn Theocracy
Yemen Theocracy
Zimbabwe Dynasty
Six of the nine nations had lesser rights

Three of the nine were dynastic
Three of the nine were theocratic
It will be seen from the data that in each case of type of government there was no
significant relationship between population size and level of corruption. Democracies
corruption measure was used as the reference point, and was compared, using Student’s ‘t’
to each of the other forms of government. In each case the comparison showed a significant
increase in corruption, the ‘t’ tests showing that, taking variance into account, there is a
significant increase. Even though a two-tailed test was used that results (conservatively)
were statistically significant. In each case democracies had better scores than did any other
form of government. The results appear in summary form in Table 1. Additionally it will be
seen that the worst corruption scores were selected by country, and an attempt made to
see if any form of government predominated.
In the event six of the nine countries had a lesser concern with human rights: three of them
were theocracies; and three of them were dynasties. In two cases the lesser concern for
human rights also yielded a dynasty; and one combined a lesser concern with human rights
with a theocracy.
4. DISCUSSION
Among the issues of corruption is that of considering the relationship of culture to
corruption, the inconsistencies that affect attitudes to corruption, and the role of
blasphemy. The type of government (absolute monarchies, theocracies, dynasties, the most
populous states, and countries with a lesser regard for human rights. The relationships of
corruption to each of these forms of government was outlined in Rothstein’s book (2011).
An examination of the corruption data showed, in numerical form, the corruption index for
each type. The ideal score is 100 = no corruption: 0 = total corruption. The clear conclusions
here are:
 The relationship between population size and corruption is not significant on any
analysis.
 Using the selected democracies corruption perception index each of the stated
differences as between other forms of government are statistically significant.
 With respect to corruption the democracies have a distinctly better record compared
to countries, particularly for those with a lesser concern for human rights countries.
 Absolute monarchies seem to function relatively well, of the selected forms of

government they are second only to democracies.
 Theocracies rank third with respect to less corruption.
 Dynasties rank fourth with respect to corruption.
 Countries with a lesser concern for human rights rank bottom of this list.
 It is noted that population size, as such, appears to bear no relationship to

corruption.
This kind of comparative study may commend itself to those concerned with the issue of
corruption and forms of government. In an ideal world one would look at all nations, and to
categorise them. It is thus that one would have a better determination. What is put forward
here is an attempt to outline the problem.
LITERATURE:
1. Alesina A &Spolaore E (2005). The size of nations. Cambridge USA: MIT Press
2. Buchan B & Hill L (2014). An intellectual history of political corruption. Basingstoke:
Palgrave Macmillan
3. Butt S (2012). Corruption and law in Indonesia. London: Routledge
4. De Waal A (2015). The real politics of the Horn of Africa: money, war, and business
power. Cambridge: Polity
5. Elbahnsasawy N G &Revier C F (2012). The determinants of corruption: cross country
panel-data analysis. The developing economies. 50 (4) 311-333
6. Ferrero M (2013). The rise and demise of theocracy: theory and some evidence. Public
choice. 156 (3) 723-750
7. Goel R K & Nelson M A (2010). Causes of corruption: history, geography and
government. Journal of policy modelling. 32 (4) 433-447
8. Haidt J (2012). The righteous mind: why good people are divided by politics and religion.
NY: Pantheon Books
9. Hale L. (2015). Are monarchies less corrupt than republics?https://www.quora.com/Are-
monarchies-less-corrupt-than-republics
10. Heidenheimer A J & Johnston M (Eds) (2011). Political corruption: concepts and contexts.
New Brunswick, USA: Transaction publishers
11. Heidenheimer A J & Johnston M (Eds). (2011). (3rd Edition). Political corruption. New
Brunswick: Transaction Publishers
12. Johnson R A (2004).(Ed). The struggle against corruption. NY: Palgrave Macmillan
13. Johnston M (2014). Corruption, contention, and reform. Cambridge: Cambridge UP
14. Lambsdorff J G (1999). Corruption in empirical research: a review.
https://www.researchgate.net/profile/Johann_Lambsdorff/publication/220011287_Corr
uption_in_Empirical_Research_A_Review/links/00b4952722c1744928000000.pdf
15. Larmour P &Wolanin N (Eds) (2001). Corruption and anti-corruption. Canberra: Asia
Pacific Press
16. Laurance W F (2004). The perils of payoff: corruption as a threat to global biodiversity.
Trends in ecology and evolution. 19 (8) 399-401
17. Lederman D, Loayza N V & Soares R R (2005). Accountability and corruption: political
institutions matter. Economics and politics. 17 (1) 1-35
18. Mitchell R H (1996). Political bribery in Japan. Hawaii: Hawaii UP
19. Parfit D (2011). What matters.
20. Pinker, S. (2011). The better angels of our nature: the decline of violence in history and its
causes. Harmondsworth: Allen Lane (Penguin).
21. Rahman A (2013). Essays on political dynasties: evidence from empirical investigations.
(PhD thesis submitted to University of London).
https://core.ac.uk/download/pdf/16390456.pdf
22. Rose-Ackerman S &Palifka B (2016). Corruption and government. Cambridge: Cambridge
UP
23. Rothstein B O (2011). The quality of government. Chicago: Chicago UP.
24. Temkin L (1993). Inequality. Oxford: Oxford UP
25. Vargas-Hernandez J G (2009). The multiple faces of corruption: typology, forms and
levels. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1413976
26. World Economic Forum: https://www.weforum.org/agenda/2015/05/how-does-

corruption-affect-economic-growth/
Databases
1) Corruption is taken from Transparencies own website at www.transparency.org/country
(except where otherwise indicated)
2) Population
http://www.worldometers.info/world-population/
3) The Brunei data was not available of the TI website, and so it was gained elsewhere (see
References): http://www.theglobaleconomy.com/Brunei/transparency_corruption/
4) Swaziland data taken from:
http://www.theglobaleconomy.com/Swaziland/transparency_corruption/
INSTRUCTIONS TO AUTHORS
The official language for writing the paper is English. All papers have to be written in .doc or .docx
format (MS Office Word 97-2003 or higher). Bibliography must be listed as an autonomous final
chapter. Specific units of sources must be numbered and listed in alphabetical order by the author
surnames or by the publication title in the event of anonymous authors.
Lenght: Up to 10 pages
Font: Calibri
Size: 12
Alignment: both-side
Margins: 2,5 cm all around
Spacing: single
Paper must include:

 Title
 Name of Author(s)
 Author(s) Institution and Institutional Address
 Author(s) email Address
 Abstract (Body Text)
 Keywords (3-5 Keywords in Alphabetical Order)
 Introduction
 Chapters
 Subchapters
 Conclusion
 Literature
TITLE OF PAPER
[FONT CALIBRI, SIZE 12, BOLD]
Author 1 Name and surname [font Calibri, size 12, bold]

Organisation, Country
Email [font Calibri, size 12, italic]
Author 2 Name and surname [font Calibri, size 12, bold]

Organisation, Country
Email [font Calibri, size 12, italic]
Abstract[font Calibri, size 12, italic, bold]

Body text [font Calibri, size 10, italic]
Keywords: Keyword1, Keyword2, Keyword3,... (in Alphabetical order)[font Calibri, size 12,
italic]
1. Intorduction [font Calibri, size 12, BOLD]

Body text goes here [font Calibri, size 12]
*****

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Journal of Economic and Social Development (JESD), Vol. 4, No.

Members of the International Editorial Boad

Publisher: Varazdin Development and Entrepreneurship Agency, Mihanoviceva 4, Varazdin, Croatia

ISSN 1849-3327 (online version)

A THEORETICAL REVIEW OF A TERMINOLOGICAL CONFUSION: CHARACTER, IDENTITY,

LABOUR PRODUCTIVITY, REAL WAGES AND UNEMPLOYMENT: AN APPLICATION OF BOUNDS

AID SELECTIVITY PRACTICE AND AID EFFECTIVENESS IN SUB-SAHARAN AFRICA .................... 23

SMART CITY SERVICES DRIVEN BY IOT: A SYSTEMATIC REVIEW.............................................. 40

ARCHITECTURE IMPACT IN IMPROVING THE QUALITY OF SERVICES IN RETAIL PHARMACIES:

CORRUPTION AND FORMS OF GOVERNMENT ........................................................................ 63

A THEORETICAL REVIEW OF A TERMINOLOGICAL CONFUSION:CHARACTER,

3.2. Corporate Image

3.3 Corporate Character

Table following on he next page

Table 1. Major and Two Minor Dimensions of Corporate Character

Source: Martin and Hetrick, 2006:101

3.4. Corporate Reputation

LABOUR PRODUCTIVITY, REAL WAGES AND UNEMPLOYMENT: AN

Table 1: The theoretical relationship between productivity, wages, and unemployment

ln LPRODt   0   1 ln RWt   2URt   t (1)

  4 ln LPRODt 1   5 ln RWt 1   6URt 1   7 D  t

Table 2: ADF and PP Tests for Unit Root

Table 3: Stability Test Results

Table 5: Estimated Long-Run Coefficients Using ARDL Approach

high unemployment leads to increase workers' performance because less productive

Figure following on the next page

CUSUM 5% Significance CUSUM of Squares 5% Significance

Figure 1: CUSUM and CUSUM Q Test Results for Coefficient Stability

Table 7: The Results of Toda-Yamamoto’s Causality Test

According to Toda-Yamamoto’s causality test results shown in Table 7, it can be concluded

4. Clark, J. A., Mirza, S. (2006). A Comparison of Some Common Methods of Detecting

AID SELECTIVITY PRACTICE AND AID EFFECTIVENESS IN SUB-SAHARAN AFRICA

A lot of weaknesses can still be identified in developing countries as regards economic

2. SUMMARY OF PAST RELEVANT EMPIRICAL STUDIES

effectiveness concentrated more on aid-growth nexus using different theories and

𝑌𝒊𝒕 = 𝛼 + 𝛽𝒊 𝑋𝒊𝒕 + 𝛾𝑖 𝑍𝑖𝑡 + 𝜀 𝑌 𝑖𝑡 (1)

3.2 Estimation Issues and Procedures

4.2 Empirical Analysis

Table following on the next page

Source: computed using STATA

Source: computed using STATA

2. List of Countries in West Africa

3. List of Countries in East Africa

4. List of Countries in Central Africa

5. List of Countries in Southern Africa

6. List of Oil Producing Countries

7. List of Non-Oil Producing Countries

SMART CITY SERVICES DRIVEN BY IOT: A SYSTEMATIC REVIEW

2.1. Defined research question

2.2. Search strategy

2.3. Selection criteria

INCLUSION AND EXCLUSION CRITERIA

3. OVERVIEW OF THE INCLUDED PAPERS

Number of papers per iteration

3.2. Publications per years

Number of papers published per year

3.3. Types of publications

Number of papers per type

3.4. Citation Analysis