Professional Documents
Culture Documents
Chapter 0 - ERP - QA
Chapter 0 - ERP - QA
Foundation of ERP
Outline
1. What is ERP?
2. How can ERP improve a company's business performance?
3. How long will an ERP project take?
4. Will ERP fix my integration problems?
5. What will ERP fix in my business?
6. Will ERP fit the ways I do business?
7. What does ERP really cost?
8. When will I get payback from ERP—and how much will it be?
9. What are the hidden costs of ERP?
10. Why do ERP projects fail so often?
11. How do I configure ERP software?
12. How do companies organize their ERP projects?
13. Is a "single instance" of ERP better?
14. How difficult is it to upgrade ERP software?
15. Will service-oriented architecture (SOA) replace ERP?
16. How does ERP fit with e-commerce?
17. Can I use ERP to manage a network of foreign suppliers?
What is ERP?
• Enterprise Resource Planning
– Forget about Planning, Resource term
– Enterprise: true ambition
• Integrate all departments and functions
a computer system
How can ERP improve a company’s
business performance?
• Short, 3 – 6 months
• Long, 1 – 3 years
• Important thing is
– Not how long
– But need to understand Why and How
Will ERP fix my integration
problems?
• No.
• ERP is designed to sovle integration
problems.
– Only provide environment for working
– About human?
• Customers are the happiest if ERP is
used to create new capabilities and
processes.
What will ERP fix in business?
• 5 major reasons:
– Integrate financial information
– Integrate customer order information
– Standardize and speed up manufacturing
processes
– Reduce inventory
– Standardize HR information
Will ERP fit the ways I do
business?
• Human!?
• Customization make the software more
unstable and harder to maintain
• Changing people’s habits easier than
customizing the software
How do I configure ERP software?
• Advantage:
– Single database
– Easy to upgrade
• Disadvantage:
– Network
– Storage system
– Complex to implement
Is a “single instance” of ERP better?
(cont.)
• Single instance if
– Have fairly commonplace business processes
– Have older systems that need to be replaced
– Have multiple ERP instances from a single vendor
• Integration layer if
– Have unique business processes that can’t be
change
– An existing investment is the best solution
– Want an environment in which it is easy to
integrate new application
How difficult is it to upgrade ERP
software?
• Extremely difficult!
Will service-oriented architecture
(SOA) replace ERP?
• Business Intelligence