GUEST INFORMATION

Contents
Welcome02

Important Information 03

Guest & Hotel Services 04

Safety Procedure Emergency 06

Local Services & Attractions 07

What’s on 09

Wal’s Kitchen Menu 10

Other Local Menus 12

WELCOME

Dear Guest,

On behalf of myself & all the staff, I would like to welcome you to the
Lakeview Hotel Motel. We hope that your time with us is enjoyable!

With this in mind, we have compiled this directory. The directory details the
facilities and services offered here at the hotel along with local information.
However, if you require any further information please do not hesitate to
contact reception or the manager on duty.

• Check in is 2pm. We are unable to guarantee an earlier check in, but

please enquire at reception as there may be availability.
• Please note check out is 10am on the day of your departure however if
you wish to arrange a late check out please notify reception.
• Late check out fees apply.

Credit card details are required by us, regardless of payment method. A $200
bond is also required, whether it be a cash deposit or a pre-authorization on
a credit card. The bond if paid by cash, will be re-imbursed once the room
has been cleared and checked out, providing no damages have been caused.

We do not offer Credit we do however accept Eftpos, major credit cards and
cash as room payment.

PLEASE NOTE: We have a 24 hour cancellation policy. We reserve the right

to charge the daily room rate, should guests fail to cancel their reservation
within 24 hours of check in.

Thank you for choosing to stay with us.

Kind Regards,

Petra Bright
HOTEL MANAGER

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IMPORTANT INFORMATION

Conditions of Bailment
1. This establishment shall not be liable to any guest or invitee of a guest for any loss,
damage or destruction to any personal property brought onto these premises by the
said guest or invitee unless such loss, damage or destruction was the deliberate or
negligent act of the proprietor or licensee of these premises, or its authorized agents
and employees or the property had been deposited in their safe custody.

2. Without limiting the forgoing, personal property shall include money, jewellery and
other personal effects, and motor vehicles parked on the premises.

3. When a guest registers at the reception or an invitee of a guest proceeds beyond

that point, they shall be deemed to have agreed to the bound of these conditions.

Rules of the House

1. Guests and Invitees of guests are expected to behave in a manner which is
conducive to the safety, comfort and convenience of other guests.

2. A breach of any House Rule may result in the summary eviction of the offender at
the discretion of the manager.

3. A breach of House Rules includes:

a. Noisy, offensive and/or unruly behavior.
b. Damage to or destruction of property.
c. Improper or unseemly conduct or any act or omission which in the opinion of the
manager, adversely effects or brings discredit upon the manager, owner or other
guests.

Smoking is
Prohibited Inside
All of Our Rooms
Ashtrays are located outside of your room.
Please respect other guests when smoking
outside of your room. Failure to comply will
incur a cleaning fee of $200.

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GUEST & HOTEL SERVICES
Hotel Services
Gaming Room
Located at the heart of the hotel is our
modern gaming facility offering a wide
range of the latest gaming machines in a
comfortable environment.
Keno
Keno facilities are also available in
the public bar & there is a self-service
terminal in the gaming room.
TAB
Try your luck on the horses at our TAB
facilities located in the public bar.
Retail Liquor
As a member of Liquor Stax retail chain,
we offer a wide range of beer, wine and
spirits. Our prices are very competitive
and our knowledgeable staff will be able
to help you with your requirements.
Please see our specials instore weekly.
Open until 10pm most nights.
Main Bar
The Main Bar offers a friendly
environment to meet friends or get to
know some of our local characters.
Please see our What’s On Flyer located
on page 9 of this compendium.
Join us for Happy Hour Monday to Friday
4-6pm & on Saturday & Sunday 4-5pm.
Lounge Bar
Our Lounge Bar provides relaxed
surroundings in which to enjoy a quiet
drink with friends. Listen to some music
and have a game of Keno or just sit &
relax and have a read in front of our open
fireplace.
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Hotel Hours
Ph: 02 4256 1822
Sun & Mon 10am -10pm
Tue 10am - 11pm
Wed to Sat 10am - 11.30pm
Wal’s Kitchen Hotel Bistro
The bistro operates:
Lunch 12-2pm from Tuesday to Sunday.
Dinner 5.30-8pm from Tuesday to
Saturday.
Please order at the bistro counter. No
room service available. Please see the
menu in the back of this compendium.
Functions
The Casablanca Room is available for
private functions. We cater to all types of
functions. The room can cater for 150pax
for a stand up function or 80pax for a
sit down dinner. (For more information
please see the manager or our website).
ATM
Facilities are located in the lounge bar of
the hotel.
Accounts
Bar & Restaurant accounts can be set
up – but a valid credit card must be
provided for payment upon checkout.
Please see a duty manager.
Airport
The Illawarra Regional Airport is located
approximately 6km from the hotel. You
should allow 20 minutes during peak
traffic periods. Jetgo runs service to
Brisbane & Melbourne from this airport.
GUEST & HOTEL SERVICES
Air-Conditioning
All rooms are fitted with a heating
and cooling system with individual
thermostat controls for your comfort.
Please allow 20 minutes between
adjustments for a change in temperature.
Please turn off the unit upon departure
or if you leave the room.
Baby Cots & Trundle Beds
Additional bedding can be provided on
request depending on availability at a rate
of $15 per night.
Check Out
Our check out time is 10am. If you wish
to extend your stay then payment may
be required. Please advise reception prior
to 11am on the extendable day.
PLEASE LEAVE YOUR KEY IN THE
ROOM & LOCK THE DOOR ON YOUR
DEPARTURE
Credit
We do not offer credit in any way
however we do accept all major credit
cards.
Housekeeping
Room Servicing is available daily. If you
have the “do not disturb” sign on your
door your room will not be serviced. If
any personal items are left on your bed,
your bed will not be remade. Please let
reception know if you require any fresh
linen or any additional amenities.
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Keys
Please leave your key locked in your
room at checkout. Any lost keys will
incur a $100 charge as the lock will need
to be changed.
Laundry
Laundry service is available daily at $10
per load and payable in advance. You can
collect a bag from reception for next day
delivery to your room.
Maintenance
If you find anything in your room that
is not in working order please contact
reception or a member of staff.
Medical Services
The closest Medical Centre is located
700m from the hotel at 2-6 College
Road, Oak Flats or alternately
Shellharbour Hospital is located 1.8km
away on Captain Cook Dr Barrack
Heights.
Pets
With the exception of Guide Dogs, we
regret that due to health regulations, pets
are not permitted in rooms.
Photocopying & Faxing
Is available at reception. Printing &
scanning charges 20c per page.
Faxing charges $1 for the 1st page & 50c
for each page after (does not include
international).
GUEST & HOTEL SERVICES

Noise
We ask that you respect the needs
of others by refraining from loud
discussions, playing loud music or
allowing entry doors to slam. We ask
that this courtesy is shown to all guests
staying in the motel. Failure to comply
will result in all guest being removed &
no refunds. The Lakeview Hotel Motel
has a very strict No Party Policy.
Security
Is extremely important to all of us, please
ensure that your door is locked if you
leave your room. Management accepts
no responsibility for any loss. Valuables
may be stored at reception on request.
Taxis
Are available through Wollongong Radio
Cabs 4254 2111.

Courtesy Bus
Is a free service that runs from Thursday
to Saturday from 4pm. Please contact
reception. We operate within a 5k radius.

Safety Procedure If you discover a fire in your room,

immediately report it to Reception/
Emergency Manager on duty.

Only try to put the fire out if you’re sure

Fire/Evacuation
Guestrooms are fitted with smoke
detectors. Fire hose reels and fire
extinguishers are also strategically
located throughout the hotel & on the
outside of the building.
Check the exits/fire escape plan: Coping
with a hotel fire begins right after check-
in. When you get to your room, take a
few moments to investigate possible
escape route.
you can handle it. If you are at all in
doubt, leave your room and close the
door and proceed to the evacuation
point in the South East corner of the car
park.
CALL POLICE, FIRE or ABULANCE FOR
ANY EMERGENCY ON 000 or Local
Police on 02 4232 5599

Note the location of fire extinguishers

and fire hoses.

Be sure you know how to use them. You

may have to activate them in the dark or
dense smoke.

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LOCAL SERVICES & ATTRACTIONS

Useful Local
Information
Retail Park
A variety of specialty stores including Woolworths, Hungry Jacks, Red Rooster &
Anytime Fitness.

Central Avenue
A variety of local stores including news agency, banks, pharmacy, take away foods,
cafes, bakery, IGA & Foodworks.

Stockland Shopping Mall & Event Cinema

Stockland Shellharbour is one of the largest shopping center’s in the Illawarra area.

Shellharbour Visitor Information Centre

Call the tourism office on 4221 6169 or visit their website
www.visitshellharbour.com.au

Popular
Attractions
PLEASE SEE SHELLHARBOUR VISITOR GUIDE FOR INFORMATION
www.visitshellharbour.com.au/visitor-guide/2017

Jamberoo Action Park The Links - Golf Course

www.jamberoo.net www.linksshellcove.com.au

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LOCAL SERVICES & ATTRACTIONS

Calderwood Valley Golf Course South Coast Leisure Times

www.calderwoodgolf.com.au www.southcoastleisuretimes.com.au

Illawarra Fly Seacliff Bridge

www.illawarrafly.com www.grandpacificdrive.com.au

Hars Aviation Nan Tien Temple

www.hars.org.au www.nantien.org.au
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