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Activity 1 - On Communication Process-Ronaldo Yabut
Activity 1 - On Communication Process-Ronaldo Yabut
Activity 1 - On Communication Process-Ronaldo Yabut
Think about a situation you have experience in which communication in your workplace went wrong. Diagnose the
problem by finding the parts of the communication process that contributed to the trouble:
B. Message. Was the message unclear? Were there too many messages?
When we prepared the Learning Delivery Modality Portfolio, the instructions on how to do it were not
clear. We were able to form many interpretations. Everyone started working and poured a lot of time and
resources. Later, the department issued formal instruction on how to do it. Seeing that our
accomplishments were wrong, we wasted time and resources, and we ended up blaming each other.
D. Receiver. Was there no receiver at all? Was the message poorly formulated for the person (s) at whom it
was aimed? Was it received by the wrong person?
A message was sent via group chat. It contains reports and activities to be done and submitted. But no one
specified for whom and who should do it. A few days later, my school head called one of my colleagues and
looked for the reports and needed to be submitted. It hasn't been done yet because my colleague didn't
know that he was the one to do it. He was scolded and hurried to finish the reports.
E. Feedback. Was feedback adequate to ensure understanding?
Giving feedback is one way to demonstrate to employees that they are valued and helpful. Even negative
comments may cause people to want to do better. Any feedback, good or bad, will confirm to your staff
that there is a point to their work. You should explain the feedback to the person receiving it so as not to
change its meaning. There was a situation where my fellow teacher received a comment that he was
offended via a group chat message. Many teachers read some said my colleague did it wrong, and some
said it was right. The comment caused misunderstanding among some teachers who read it.
Submitted by:
RONALDO M. YABUT