This document appears to be a test for a high school organization and management class in the Philippines. It consists of 28 multiple choice questions testing concepts related to human resources, performance evaluation, employee engagement, collaboration, employee relations, leadership styles, motivation theories, communication barriers, change management, organizational culture, and more. The test includes questions about identifying the human resource function of staffing, methods of performance evaluation, types of employee engagement, barriers to good employee relations, leadership behaviors like directive and participative leadership, and concepts like cultural dimensions and ethnocentrism.
This document appears to be a test for a high school organization and management class in the Philippines. It consists of 28 multiple choice questions testing concepts related to human resources, performance evaluation, employee engagement, collaboration, employee relations, leadership styles, motivation theories, communication barriers, change management, organizational culture, and more. The test includes questions about identifying the human resource function of staffing, methods of performance evaluation, types of employee engagement, barriers to good employee relations, leadership behaviors like directive and participative leadership, and concepts like cultural dimensions and ethnocentrism.
This document appears to be a test for a high school organization and management class in the Philippines. It consists of 28 multiple choice questions testing concepts related to human resources, performance evaluation, employee engagement, collaboration, employee relations, leadership styles, motivation theories, communication barriers, change management, organizational culture, and more. The test includes questions about identifying the human resource function of staffing, methods of performance evaluation, types of employee engagement, barriers to good employee relations, leadership behaviors like directive and participative leadership, and concepts like cultural dimensions and ethnocentrism.
Region III SCHOOLS DIVISION OF PAMPANGA Effectively Date: High School Blvd. Brgy Lourdes, City of San Fernando SECOND PERIODIC EXAM in ORGANIZATION AND MANAGEMENT
Direction: Read the following and write the letter of your answer in the space provided. ______1. Which of the following is the Human Resource function of identifying, attracting, hiring and retaining people with the necessary qualifications to fill the responsibilities of current and future jobs in the organization? a. controlling c. organizing b. leading d. staffing ______2. Which of the following performance evaluation method seeks the important work characteristics of an employee such as creativity, emotional stability and etc.? a. Behaviourally Anchored Rating Scale c. Graphic Rating Scale b. Forced-choice Method d. Trait Methods ______3. Mark is very passionate in his work because he feels the deep connection of himself with the company. Which of the following type of employee Mark is? a. Actively Disengaged c. Engaged b. Not Engaged d. Motivated ______4. What describes as the connection created among employees/workers as they do their assigned tasks for the organization to which they belong? a. Employee Movement c. Unionism b. Employee Relation d. Collaboration ______5. Which of the following is NOT an example of barriers to good employee relations? a. Being conceited c. Lack of concern for others welfare b. Lack of cooperation d. Lack of knowledge ______6. Which of the following refers to the principle of combination for unity of purpose and action? a. Unionism c. Employee Movement b. Grievance d. Employee Relations ______7. This refers to the series of actions initiated by employee groups towards an end or specific goal a. Unionism c. Employee Movement b. Grievance d. Employee Relations 8-10. Determine which type of rewards system was used in the following scenarios by writing the letter of your answer in the space provided: ______8. As part of giving DOST employees a reward for their hard work, they were given full scholarships to any university of their choice as long as their course is related to their work a. pay/salary c. benefits b. award d. incentives ______9. Some companies are very generous by giving their employees an additional pay by means of giving 13 th month pay every December. a. pay/salary c. benefits b. award d. incentives ______10. In celebration for the teachers month certificates were given to teachers who performs beyond their duties. a. pay/salary c. benefits b. award d. incentives ______11. It is a management function that involves inspiring and influencing people in the organization to achieve a common goal a. managing c. staffing b. leading d. planning ______12. Mark is very sociable and assertive towards work, Mark shows which personality characteristics. a. extraversion c. agreeableness b. conscientiousness d. emotional stability ______13. The degree to which someone is calm, enthusiastic, and secure (positive), or tense, nervouse and etc. is an example of what personality character? a. Openness to Experience c. Extraversion b. Emotional Stability d. Agreeableness ______14. The degree to which someone is good natured, cooperative and trusting is what personality characteristics? a. extraversion c. agreeableness b. conscientiousness d. emotional stability ______15. The degree to which someone is responsible, dependable persistent, and achievement oriented is what personality characteristic? a. extraversion c. agreeableness b. conscientiousness d. emotional stability ______16. Which of the following theory states that the need for achievement, the need for power, and the need for affiliation serves as motivators at work? a. X and Y Theory c. Three Needs Theory b. Two Factor Theory d. ERG Theory ______17. Maslow:Hierarchy of Needs, Alderfer:_____________ a. X and Y Theory c. Three Needs Theory b. Two Factor Theory d. ERG Theory ______18. Mark is a leader who asks for his subordinates suggestions first before making any decision, Mark is an example of what kind of leadership behaviour? a. directive leadership c. participative leadership b. supportive leadership d. achievement-oriented leadership ______19. This is a kind of leadership behaviour wherein they show concern and friendliness to their subordinates a. directive leadership c. participative leadership b. supportive leadership d. achievement-oriented leadership ______20. Kaleb is a leader that gives specific guidelines to follow because he believes that by doing that tasks will be accomplished much easier a. directive leadership c. participative leadership b. supportive leadership d. achievement-oriented leadership ______21. A manager who is in a very bad mood and receives a good news may not see the positive aspect of it because his rational thinking process is affected. Which of the barriers of communication is being described? a. Language c. Emotions b. Filtering d. Defensiveness ______22. A sales agent reports to his manager the big amount of sales that he was able to make with one of their customers, but fails to report the complaints he received from other customers regarding their product. Which of the barriers of communication is being described? a. Language c. Emotions b. Filtering d. Defensiveness ______23. The following are required for an organization to manage resistance to change EXCEPT a. education c. acceptance b. participation d. coercion ______24. The usage of virtual workers who work from their homes or elsewhere is an example of what type of change? a. Changes in Structure c. Change in Technology b. Change in People d. Change Management ______25. Team building, sensitivity training, intergroup development are Organizational Development (OD) techniques used to address what type of change? a. Changes in Structure c. Change in Technology b. Change in People d. Change Management ______26. These are set of beliefs and values about how a community should act and do things a. culture c. norms b. tradition d. values ______27. This is a kind of belief that one’s own way of life or culture is superior to others a. Cultural Relativism c. Assertiveness b. Gender Egalitarianism d. Ethnocentrism ______28. It is a cultural dimension that refers to the amount of effort which must be put into minimizing gender discrimination and role inequalities a. Cultural Relativism c. Assertiveness b. Gender Egalitarianism d. Ethnocentrism ______29. Which of the following management functions involves ensuring the work performance of the organization’s members are aligned with the organization’s values and standards though monitoring, comparing, and correcting their actions. a. Planning c. Leading b. Organizing d. Controlling ______30. The following are the typical control process EXCEPT a. establish standards c. measuring and reporting actual standards b. evaluation of standards d. taking action ______31. Statement of Financial Position:Balance Sheet Income Statement:___________________________ a. inflow and outflow of cash statement c. asset and liability statement b. profit and loss statement d. statement of changes in equity ______32. Which of the following financial statements summarizes the inflow and outflow of cash during a given period? a. balance sheet c. cash flow statement b. income statement d. statement of changes in equity ______33. These are techniques used for measuring an organization’s financial stability, efficiency, effectiveness, production, output and organization’s member’s attitudes and morale a. Quantitative Method c. Control Method b. Nonquantitative Method d. System Method ______34. This is a method of control that makes use of data for monitoring and controlling production output a. Quantitative Method c. Control Method b. Nonquantitative Method d. System Method ______35. This is a method of control which makes use of tools such as inspection, reports, direct supervision and etc. to accomplish goals. a. Quantitative Method c. Control Method b. Nonquantitative Method d. System Method ______36. Current ratio = current assets / current liabilities a. leverage ratio c. liquidity ratio b. profitability ratio d. activity ratio ______37. This refers to an approach or process of measuring a company’s own services and practices against those of recognized leaders in the industry to identify areas for improvement a. benchmarking c. Corrective action b. strategic control d. adopt a company program ______38. These are plans to monitor, control, and implement the firm’s resources on its operation based on its objectives or goals a. budget c. blue print b. planning d. time line ______39. The following are the steps towards better budget-making EXCEPT a. collaborate and communicate with organizations administrations so that budget becomes acceptable to all b. practice flexibility c. relate the budget to company goals d. save for contingency purposes ______40. It is the process of attracting, training, developing, and maintaining an excellent work force a. human resource management c. operations management b. marketing management d. financial management ______41. Which of the following refers to the study of how goods and services are produced in an organization a. human resource management c. operations management b. marketing management d. financial management ______42. Which of the following refers to the process of managerial planning and carrying out of the conception, pricing, promotion, and distribution of ideas, goods and services in order to bring exchanges to satisfy individuals a. human resource management c. operations management b. marketing management d. financial management ______43. This refers to businesses that has fewer than 100 to 500 workers. a. micro mini business c. small business b. macro business d. large business ______44. Which of the following states the basic purpose and scope of the organization’s operations a. vision c. goal b. mission d. objective ______45. This provides the picture of where the entrepreneurial venture is headed and what the organization can become in the future a. vision c. goal b. mission d. objective ______46. The following are government agencies that are involved and should be tapped when starting a business EXCEPT. a. PNP c. DTI b. SEC d. BFP ______47. It is a business organization that is formed by two or more people formally agree to be joint owners of a business a. single proprietorship c. corporation b. partnership d. cooperative ______48. It is a business organization that is composed of a group enterprise made up of several traders, consumers or producers who are interested to produce or trade as a group a. single proprietorship c. corporation b. partnership d. cooperative ______49. A business owned by one person only a. single proprietorship c. corporation b. partnership d. cooperative ______50. A business entity involving five or more persons that owns it a. single proprietorship c. corporation b. partnership d. cooperative KEY TO CORRECTION 1. D 26. A 2. D 27. D 3. C 28. B 4. B 29. D 5. D 30. B 6. A 31. B 7. C 32. C 8. C 33. C 9. D 34. A 10. B 35. B 11. B 36. C 12. A 37. A 13. B 38. A 14. C 39. D 15. B 40. A 16. C 41. C 17. D 42. B 18. C 43. C 19. B 44. B 20. A 45. A 21. C 46. A 22. B 47. B 23. C 48. D 24. C 49. A 25. B 50. 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