Professional Documents
Culture Documents
Capstone 2 Final Artifact
Capstone 2 Final Artifact
Lillian A Tagle
ORGL-4361-VF4-Capstone II
March 3, 2023
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Abstract
Many accomplished men and women have studied leadership theory to figure out how to make
people want to follow them, as well as how to manage and operate organizations skillfully and
successfully. Understanding the theories around leadership can help leaders better identify their
followers' needs and motivations and provide insight into how to effectively delegate tasks and
manage a team's performance. In this report, three leadership theories will be presented and
discussed, and explain how they may be used to combat the increasing number of teachers
leaving education. Furthermore, the theories will be applied to current research and data to
determine which strategies can be implemented to improve retention in the education field.
theory
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Henri Fayol, Elton Mayo, and Douglas McGregor were innovators of business
administration, and they each brought forth theories of leadership which have been applied in
organizations worldwide for over a decade with positive outcomes. Fayol's theory of
management focused on the importance of organization and structure in the workplace, while
Mayo's Hawthorne studies emphasized the importance of employee morale and satisfaction or
understanding how different management styles can affect employee motivation and
productivity. Their findings demonstrated that effective management practices are essential for
achieving organizational success, which requires a balance between structure and employee
wellbeing. Even though these leadership theories of the past were developed many years ago, it
is significant to note that they continue to hold relevance in these current times and are still being
applied in businesses all over the world. This proves that effective management is timeless and
remains a crucial factor in achieving success - regardless of the era. Therefore, it is essential to
study and understand these theories to gain further insight into effective management and
leadership.
Theorist Background
It is through his profession in the mining industry that Henri Fayol developed his
expertise in leadership and management, but he also lived during the industrial revolution which
opened his eyes to areas of weakness within the industry. After a while, it became clear that
management theory and training in managerial competence were needed. Fayol subsequently
published a book in the year1916 titled "General & Industrial Management" that was first
published in the French language and was not translated into the English language until 1949,
thirty-three years later (Wren, et al, 2002)! This writing not only listed six activities of industry,
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but also five management functions and more importantly the fourteen management principles
and laid the foundation for what Fayol stated in a speech he made in June 1900, "doing work and
managing others at work requires a re-tooling of a person’s abilities” or what was also known as
and controlling (Hatchuel & Segrestin, 2019). These functions remain relevant to organizations
today. Putting these five functions into use, a constructive relationship can be developed between
personnel and their management, and points of reference can be provided so that problems can
also be solved creatively. As part of Fayol's theory, he explained that there were six areas in
which a manager must be involved, but not necessarily to do the work. The six activities of
industry are: technical, commercial, financial, security, accounting and managerial (2019). These
functions are critical to the success of any organization, as they may help to ensure that resources
are used efficiently and effectively, and that the organization can reach its goals. For instance,
the financial function ensures that the organization has enough resources to cover its expenses
and it also ensures that the financial decisions that are made are in the financial best interests of
the organization. Without these functions, organizations would lack the structure and direction
needed to succeed in the organization. In his writings, he also highlighted fourteen management
principles that were areas where a manager could approach people and try to move them in the
right direction. The principles state, for instance, that a manager must be aware that an
organization is a social system and that they should leverage the organization's culture to
motivate employees. Each of the fourteen principles are based on the idea that the manager
should focus within the organization and work to create a structured work environment
(Hatchuel & Segrestin, 2019). As he sees it, managers are responsible for communicating
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effectively with their teams and making sure that the company makes as much money as possible
while incurring as little expenditure as possible. The impact of his work has been widespread,
especially in the study of organizational behavior, and more significantly his work has become
Originally from Australia, Elton Mayo, who some have criticized as being a college drop-
out, went on to become a professor at Pennsylvania University and later at Harvard University.
During his tenure at Harvard University, he made a name for himself as a pioneer in social
science thanks to the Hawthorne research he conducted in 1927 among employees of the
Hawthorne Works factory of the Western Electric Company in Cicero, Illinois (Ionescu, et al,
2013). Mayo's work focused on the study of human behavior in the workplace, specifically the
role of motivation and morale in the workplace. He conducted experiments in which employees
were given more control over their work and provided with better working conditions. These
experiments resulted in higher productivity and increased morale among the workers. Mayo's
impact on the field of social science was profound, as it revolutionized the way we now view the
workplace and how it affects worker behavior and morale. For instance, Mayo showed that
providing employees with a breakroom and taking short breaks throughout the day improved the
productivity of their work overall (Smith, 1998). Furthermore, Mayo's findings illustrated the
supportive and collaborative working environment. According to Ionescu, et al, (2013), after
Elton Mayo passed away there were many critics of this theory who tried to debunk the
information that Mayo had brought forth and despite these setbacks, Mayo's theories continue to
Douglas McGregor left an indelible mark on the world in the fifty-eight years he lived,
especially in the fields of human relations, human resources, and business administration. In
Institute of Technology, he also authored a book called "The Human Side of Enterprise”. In
1967, he authored another book titled "The Professional Manager" and in this book he outlined
his leadership theories titled Theory X and Theory Y. According to him, the only way to
motivate workers is not through command and control, but through self-direction and self-
believing that employees should be respected and appreciated to perform their best. He also
believed that employees should be given the opportunity to take ownership of their work and
make decisions on their own, which would lead to greater engagement and higher motivation.
Maslow and his theory of the hierarchy of needs and Maslow is said to have reiterated the same
opinion and acknowledged a strong belief in Theory Y, since, in his view, it is consistent with
the higher levels of his need's hierarchy theory of human behavior (2005). As such, McGregor
encourages them to take responsibility and use their creative abilities to reach their maximum
potential. For example, McGregor suggested that managers should provide supportive
environments in which employees can develop their own goals and objectives, and then be given
the freedom to reach them. Furthermore, this encourages employees to take ownership of their
These theories continue to be studied and taught to those looking to enhance their
leadership skills and better understand how to gain the trust and respect of others. Studying
leadership theories helps us understand human behavior, how people interact with each other,
and how trust and respect can be gained. It also teaches us how to effectively communicate and
motivate others to work towards a common goal. Around the world, there are many educational
institutions that continue to study management/leadership theories and/or styles by Fayol, Mayo,
and McGregor. These theories have been applied in business contexts for many years, providing
the opportunity for organizations to grow, succeed, and make a lasting impact. For example,
Texas Instruments has conducted extensive research with Theory Y and found that it does indeed
work. They found through their internal research using Theory Y that “people are responsible
and creative when given the opportunity” (Myers, 1968) Further, Fayol contributed greatly to the
field of business administration, so today many employers apply his administrative theory to
their work. To this day, many businesses continue to use his methods. For example, Fayol's five
still used in many business practices today. This underscores the importance of Fayol's theories
and their lasting impact on business administration even in the modern era. In addition, Mayo's
theory of human relations has now become commonplace in many industries, and workers are
more aware of their rights as employees and how to advocate for themselves. For instance, at
many companies, employees now take part in regular management meetings to discuss their
working conditions and the progress of their projects. As such, the concept of human relations is
no longer a radical idea, and workers have become powerful stakeholders in their own success.
Organization Background
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Vanguard Academy Charter School was founded in 2001 in Pharr, TX and started with
one school that housed grades Kinder through 5th grade. In 22 short years it has expanded to over
5000 students spanning over 4 cities valley-wide, with campuses across the Rio Grande Valley in
Alamo, Edinburg, three in Pharr and now in Mission starting August 2023 and is the second-
largest charter school district in Texas (About Us, n.d.). Currently Vanguard Academy Charter
School employees approximately 850 teachers/educators not including auxiliary staff. Their
mission and goal are to provide “A purpose in life and a reason for learning” for all students and
they are also founded on a pure values system and a strong moral and ethical foundation. Not
only do they place an emphasis on the Fine Arts, but they challenge students to engage in dual
enrollment opportunities at institutions of higher education such as South Texas College and
RGV college and they provide all students with industry-based certifications to give them a head
start of their future careers and make them more employable upon graduating. These programs
along with other equitable programs offered for their students is what make Vanguard Academy
Charter School standout not only amongst other schools in Texas but also the United States. It is
not news that the field of education has always been one that could easily attract employees due
to the intrinsic benefits it offers, but unfortunately this field is currently having to deal with a
dilemma that is only getting more serious with each passing year. Increased numbers of
educators are leaving the teaching profession to seek employment in fields unrelated to teaching,
and it is becoming a more frequent practice. Furthermore, due to the growing demand for highly
qualified teachers, school leaders are finding it increasingly difficult to recruit and retain these
professionals. Consequently, schools are unable to provide students with the quality of education
they are entitled to due to a shortage of highly competent teachers in the field. Educating diverse
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students with complex needs requires a well-founded educational system that can attract and
Leadership theories, such as Theory Y by Douglas McGregor, are beneficial for school
districts as it can provide insight on strategies that can increase teacher retention and motivate
them in the long-term. This theory emphasizes that employees are motivated by more than just
money and that they can be self-directed and take initiative. Theory Y emphasizes that
employees are capable of self-direction and self-control and can be motivated by the chance to
use their creativity, be a part of a team, and work towards a common goal (Lawter, et al, 2015).
This theory is important for school districts as it allows them to create an environment that is
motivating and encouraging, which will help them to attract the best teachers and administrators.
A manager's ability to unleash the human potential of employees and build flexibility could be
enhanced by dealing with the human side of the organization, according to Kelly (2000).
Additionally, McGregor suggested aligning higher level needs with organizational goals to build
a motivated workplace. As Kelly (2000) emphasized, managers should recognize that their
employees' potential lies in their capacity to think and act and should focus on the human side of
their organization to maximize this potential. Implementing Theory Y strategies can help retain
teachers and create a positive working environment where employees feel valued and motivated
to succeed. For instance, school boards that offer teachers the chance to participate in decision-
making and provide them with feedback on their performance are examples of Theory Y
strategies that can be used to improve teacher morale and motivation. Additionally, encouraging
teachers to take initiative and recognize their individual contributions to the school's success can
help foster a sense of ownership and pride in their work, leading to greater job satisfaction and
commitment to the school. Theory Y strategies also recognize the importance of teachers being
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able to use their own judgment and discretion to make decisions and take action. By providing
teachers with an environment that values their opinions and appreciates their efforts, school
boards can create a culture of collaboration and trust, which can further increase teacher morale
for graduate programs. Furthermore, if teachers feel like their needs are being met and they are
respected, they are more likely to stay in their position and even help in recruiting new and
upcoming educators. This will lead to enhancement in the work environment and when given the
opportunity to recommend other potential employees, and the employment is accepted, the
referring employees feel that they have contributed to the success of the organization, as well as
that their opinions/suggestions have been recognized. It is a positive experience for employees
to feel that they have contributed to the success of the organization and that their superiors notice
and listen to them. This is the type of motivation McGregor described as possible when applying
Theory Y practices and school districts would do well to incorporate these leadership theories
into the school culture, enticing teachers to stay at their jobs rather than looking elsewhere.
Making good use of these strategies and leadership theories will lead to teachers feeling more
valued and fulfilled in their roles, and thus more likely to stay in their positions ensuring the best
possible outcomes for not only the district but also more importantly for the students whose lives
are directly impacted by this issue. There is a tremendous opportunity to improve teachers and
educators' intrinsic and extrinsic benefits. By addressing the needs of teachers and educators, we
In order to be an effective leader, one must always remember that it is an ongoing process
that continues to evolve and change as the time changes. It is crucial to an organization's success
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that teachers' intrinsic and extrinsic needs are met at the level that is being recommended. As
school districts adapt to the 21st century, they must ensure not only that they have a large pool of
candidates, but also that they have the best candidates for the positions. This means that leaders
must not only be aware of current trends and technologies, but also be able to anticipate what the
future may bring. They must be willing to develop and implement innovative strategies to ensure
that their school district is competitive and that they are able to attract the best teachers and
administrators. To achieve this, leaders must possess a combination of vision, foresight, and a
During their time, Fayol, Mayo, and McGregor were all innovators and were often
criticized for thinking freely or “outside the box” or more precisely being risk-takers. Their
pioneering thinking was eventually recognized and respected as revolutionary for their time,
creating a lasting influence on modern management theory. It is similar to the way pioneers are
viewed in hindsight; although they may have been seen as troublemakers initially, their ideas and
accomplishments are eventually honored and celebrated. As a result, these pioneers are now seen
not only as innovators, but also as heroes who provided invaluable contributions to the world of
management theory. Like planting a seed and watching it grow into a mighty oak tree, greatness
takes time to blossom. Their success story serves as an inspiration to all aspiring leaders - it
serves as a reminder of the incredible potential of diligent work and dedication. It also shows that
no matter how difficult the goal may seem, it is possible to achieve with perseverance, passion,
and the right attitude. These pioneers have shown us that even the greatest of dreams can become
a reality if you are willing to put in the effort and take risks.
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References
https://www.vanguardacademy.education/apps/pages/index.jsp?
uREC_ID=1064647&type=d&pREC_ID=2252798
Hatchuel, A., & Segrestin, B. (2019). A century old and still visionary: Fayol’s innovative theory
of management. (“(PDF) A century old and still visionary: Fayol's innovative theory of
org.ezproxy.southtexascollege.edu/10.1111/emre.12292
Kelly, E. P. (2000). Douglas McGregor, Revisited: Managing the Human Side of the
Enterprise. (“Douglas McGregor, Revisited: Managing the Human Side of the Enterprise
https://ezproxy.southtexascollege.edu/login?url=https://www.proquest.com/
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Lawter, L., Kopelman, R. E., & Prottas, D. J. (2015). McGregor's Theory X/Y and Job
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Issues, 27(1-4), 84-101,7.
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journals/mcgregors-theory-x-y-job-performance-multilevel/docview/1756232048/se-2
Myers, M. S. (1968). Every Employee a Manager. California Management Review, 10(3), 9–20.
https://doi-org.ezproxy.southtexascollege.edu/10.2307/41164113
Smith, J. H. (1998). The enduring legacy of Elton Mayo. Human Relations, 51(3), 221-249.
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Wren, D. A., Bedeian, A. G., & Breeze, J. D. (2002). The foundations of Henri Fayol’s
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