QUALITY POLICY

Saytech General Inspection Services Sdn Bhd holds the basic philosophy, which is the strict independence and neutrality in
the performance of its services. The integrity and professionalism of our employees in combination with our neutral
ownership enable us to provide services not influenced by pressure of any third party.
Saytech General Inspection Services Sdn Bhd is committed to provide reliable, high quality services to meeting customer
requirement and enhancing customer satisfaction through continual improvement of its services and the quality management
system.
In support of this, we are committed to the quality objectives as define below :-
1. Providing a safe environment for achieving fulfillment and growth for our employees.
2. Being responsible and attentive to our customer’s needs and satisfaction by meeting or exceeding their requirements or
expectations in a fast, accurate and non-bias manner.
3. Reaching out for new opportunities to broaden our horizons by utilizing all available resources.
4. Providing a responsive communication channel for innovative ideas and constructive criticism, and to perform timely
assessments to improve the quality system.
5. Being recognized as a team of well trained and quality oriented personnel.
6. Maintaining a strong organization through mutual respect and support.
7. Being recognized by our employees and the industry for maintaining a high level of technical competency and high degree
of professional integrity.
8. Operate within a defined quality management system, based on ISO 9001:2000.
Targets for the above performance indicators shall be recorded and reviewed during the management review meeting. All
staffs have a part to play in achieving the objectives. All are responsible for ensuring that their contribution is effective and
satisfies customer requirements.
 QUALITY OBJECTIVES

Saytech General Inspection Services Sdn Bhd will deliver its service within the customer-designated timeframes and at the
same time focus on continuous improvement. .
Saytech General Inspection Services Sdn Bhd has in place an internal communications program focusing on the achievement
of these objectives and performance of our management system.
Saytech General Inspection Services Sdn Bhd has a business planning process in place that identifies administrative and
operational objectives. These are reviewed to identify improvement opportunities.