37. Observe the 2 statements and select the correct option.

flight attendant who is expected to

act cheerful and happy as a part of the job. Statement A: would likely experience emotional labour.
Statement B: would likely to experience emotional deviance

a. Both statement A and statement B are correct and statement B is the correct explanation of
statement A

b. Both statement A and statement B are correct, but statement B is not the correct
explanation of statement A

c. Statement A is correct, but statement B is not correct

d. Statement A is not correct, but statement B is correct

https://quizlet.com/192692305/mgmt-391-ch-4-flash-cards/

38. Free-rein leadership means

a. Laissez-Faire leadership

b. Autocratic Leadership

c. Democratic Leadership

d. Participative Leadership

https://www.indeed.com/career-advice/career-development/free-rein-leadership#:~:text=What
%20is%20free%2Drein%20leadership,unless%20the%20employees%20request%20it.

39. Observe the 2 statements and select the correct option. High achievers prefer to be in
situations where they fully use their talents and apply their knowledge. Statement A: The feedback
should be given to them fairly quick. Statement B: Feedback should be reflective of progress
towards goal achievement.

a. Both statement A and statement B are correct and statement B is the correct explanation of
statement A

b. Both statement A and statement B are correct, but statement B is not the correct
explanation of statement A

c. Statement A is correct, but statement B is not correct

d. Statement A is not correct, but statement B is correct

ChatGPT.
40. Observe the 2 statements and select the correct option. Jim is a sales person who focuses on
non-verbal cues when working with a client. Jim will be more successful if he: Statement A:appears
eager when the client appears eager. Statement B: present the positive consequences of purchasing
his product

a. Both statement A and statement B are correct and statement B is the correct explanation of
statement A

b. Both statement A and statement B are correct, but statement B is not the correct
explanation of statement A

c. Statement A is correct, but statement B is not correct

d. Statement A is not correct, but statement B is correct

ChatGPT