The document appears to be a list of IT support tickets, including ticket numbers, dates/times opened, short descriptions of issues, callers, priorities, statuses, and assignment groups. There are over 20 tickets related to issues with accounts, VPN access, software installation, printing, and applications. The tickets are in various states such as on hold, in progress, and have varying priority levels.
The document appears to be a list of IT support tickets, including ticket numbers, dates/times opened, short descriptions of issues, callers, priorities, statuses, and assignment groups. There are over 20 tickets related to issues with accounts, VPN access, software installation, printing, and applications. The tickets are in various states such as on hold, in progress, and have varying priority levels.
The document appears to be a list of IT support tickets, including ticket numbers, dates/times opened, short descriptions of issues, callers, priorities, statuses, and assignment groups. There are over 20 tickets related to issues with accounts, VPN access, software installation, printing, and applications. The tickets are in various states such as on hold, in progress, and have varying priority levels.
Number Opened Short description Caller Priority State Assignment group
INC087966 2022-12-28 20:21:03 IT Support - My Monica Ye 3 - Medium On Hold Global Service
2 INC088134 2022-12-30 08:54:23 account IT Supportcan't log in - VPN Lili Xie 4 - Low In Progress Desk Global Service 8 INC088116 2022-12-30 05:06:51 failed to connect. IT Support - Trade Kathi 3 - Medium On Hold Desk Global Service 3 INC088030 Management 2022-12-29 09:49:15 IT Support - Needis not Stenstrom Joe 4 - Low On Hold Desk Global Service 5 INC087966 FTP access for 2022-12-28 20:28:01 IT Support - I have Croarkin Jordan 3 - Medium On Hold Desk Global Service 9 INC087951 2022-12-28 17:56:17 received IT Support a new - I don't Jones Michał 4 - Low On Hold Desk Global Service 9 INC087938 have access 2022-12-28 15:02:56 IT Support - Hi,to Wojenko Dominika 4 - Low On Hold Desk Global Service 5 INC088151 please install 2022-12-30 14:37:02 Hi, I have the Puchalska Tetyana 4 - Low On Hold Desk Global Service 1 INC087841 problem of 2022-12-27 22:30:19 Outlook setup on file Ivliyeva Danny 4 - Low On Hold Desk Global Service 6 INC087518 new mobile 2022-12-24 00:21:37 IT Support - Im Molezion Travis 4 - Low On Hold Desk Global Service 6 INC087984 trying to access the George 2022-12-28 23:58:17 IT Support - where Dave Diaz 4 - Low On Hold Desk Global Service 5 INC088066 is this ticket 2022-12-29 16:47:58 IT Support - I got stuck? Dareen 3 - Medium On Hold Desk Global Service 5 INC088072 "outlook need 2022-12-29 19:02:03 IT Support - Hi Tourky Rossana 4 - Low On Hold Desk Global Service 7 INC088042 team, could you 2022-12-29 13:22:46 IT Support - I have Ahmed Agnini 4 - Low On Hold Desk Global Service 5 INC087834 issue for mic in my Abdelhafiz 2022-12-27 21:39:55 IT Support - Need to Mohammad 4 - Low On Hold Desk Global Service 3 INC088051 followison 2022-12-29 15:08:47 User open the getting ticket Lyonnelle Khaled 4 - Low Desk Service In Progress Global 9 INC086873 License error 2022-12-19 16:10:48 Unity Citrix (GC & on Ngami Mahesh 4 - Low On Hold Desk Global Service 7 INC088148 AIS ERP Portal) 2022-12-30 13:38:47 我的手机outlook app King Liu Ghule 3 - Medium On Hold Desk Global Service 0 INC088087 不能登录我的账号了 2022-12-29 21:20:24 IT Support - I've got Phillip 3 - Medium On Hold Desk Global Service 1 INC088051 a new laptop 2022-12-29 15:08:16 Connect Nowand Issueit Michela Hardie 3 - Medium On Hold Desk Service Global 2 INC088173 - I can't print with my Belardinelli 2022-12-30 20:08:30 IT Support - Since Jack Lam 4 - Low In Progress Desk Global Service 6 INC087998 we are rebuilding 2022-12-29 02:16:42 Password Reset a Lavanya 4 - Low On Hold Desk Global Service 1 INC087970 2022-12-28 21:04:37 Lavanya GC Oracle Royal EBS Royal Gary Staley 3 - Medium On Hold Desk Global Service 2 INC088153 2022-12-30 15:13:58 IT Support -Issues Application Hi - Pramoda 3 - Medium On Hold Desk Global Service 0 INC088107 Team, 2022-12-30 02:16:00 MFA Reset | Alexis Kharvi Alexis 4 - Low On Hold Desk Global Service 0 INC088102 2022-12-30 00:44:44 Hernandez Americas ECS IT Hernandez Christine 4 - Low In Progress Desk Global Service 3 INC088152 2022-12-30 14:53:10 Issues - ECS GC Oracle NA EBS Gilberg Maria 2 - High On Hold Desk Global Service 1 INC088176 Application 2022-12-30 21:00:50 IT Support -Issues My - Zuziakova Keith Marx 3 - Medium In Progress Desk Global Service 3 INC088082 2022-12-29 20:38:06 Laptop continually Jeanette IBC: 5168596291 4 - Low On Hold Desk Global Service 1 INC088105 New laptop 2022-12-30 01:38:24 Americas ECS ITsoftware Weingart Brian 4 - Low On Hold Desk Global Service 1 INC087110 Issues - ECS 2022-12-21 00:32:46 IT Support - I am NA Henderson Sue 4 - Low In Progress Desk Global Service 7 INC088113 experiencing 2022-12-30 04:06:51 IBC: 9522106516 issues Semaszczu 4 - Low | Linda On Hold Desk Global Service 2 INC087329 2022-12-22 16:58:01 user wants EBS GC Oracle to share Manderfeld Zsófia 4 - Low On Hold Desk Global Service 2 INC087862 Application Issues - Várkoly 2022-12-28 01:29:31 eIC Support - I am Mohammed 4 - Low On Hold Desk Global Service 7 INC087880 2022-12-28 06:11:13 not able to -connect IT Support I cannot ayaz James Rice 4 - Low On Hold Desk Global Service 4 INC087829 log into 2022-12-27 20:45:05 The the Time password is Steve 3 - Medium On Hold Desk Global Service 6 INC087937 incorrect 2022-12-28 14:56:33 MFA Setup Morse Chau Cao 4 - Low On Hold Desk Global Service 6 INC087763 2022-12-27 10:15:53 G6LH6Q3 - Cannot Yeruva 4 - Low On Hold Desk Global Service 6 INC087985 2022-12-29 00:04:55 access America's || IBC: 9785388008 Reddy Frank 4 - Low On Hold Desk Global Service 2 Unable to access Castiglione Desk Assigned to Updated Updated by Chin Keong 2022-12-30 14:51:48 A92184 Lai Danny Teoh 2022-12-30 14:51:55 152284 Debojit Guria 2022-12-30 06:03:26 135571 Debojit Guria 2022-12-30 01:42:02 135571 Debojit Guria 2022-12-29 23:20:20 135571 Devendra 2022-12-30 21:46:26 153935 Patil Devendra 2022-12-30 19:13:40 153935 Patil Ganesh 2022-12-30 21:59:59 137619 Pawale Janardhan T 2022-12-30 01:55:01 153647 S Janardhan T 2022-12-30 01:55:47 153647 S Janardhan T 2022-12-30 22:06:14 133350 S Kamlesh 2022-12-30 17:10:30 137619 Rao Kamlesh 2022-12-30 17:14:24 137619 Rao Kamlesh 2022-12-30 21:12:28 154516 Rao Kamlesh 2022-12-30 17:12:37 137619 Rao Mahesh 2022-12-30 19:55:00 A84877 Ghule Mahesh 2022-12-30 17:04:46 133271 Ghule Monisha C 2022-12-30 15:01:10 156082 Ngamminlun 2022-12-30 21:59:32 134916 Kipgen Priyanka N 2022-12-30 13:30:43 154833 Priyanka N 2022-12-30 21:50:11 154833 Rohan 2022-12-30 22:07:30 154117 Kanhai Rohan 2022-12-30 22:07:13 133350 Kanhai Saichandu 2022-12-30 17:11:30 153071 Neerunemul Shamanth 2022-12-30 04:40:37 153733 Prasad ShamanthM S 2022-12-30 21:55:04 133350 Prasad Shanthi M S 2022-12-30 15:30:49 154516 Priya K E Shanthi 2022-12-30 21:19:03 154516 Priya KE Shanthi 2022-12-29 21:23:43 154516 Priya KE Shashikiran 2022-12-30 09:10:01 A82700 Shiva Suraj Marar 2022-12-30 07:11:47 A76270 Suraj Marar 2022-12-30 05:16:38 149921 Swapnil 2022-12-30 12:59:36 138193 Malpani Vijay CM 2022-12-30 22:09:34 133350 Vijay CM 2022-12-30 22:09:34 133350 Vijay CM 2022-12-30 22:09:24 133350 Vijay CM 2022-12-30 22:09:14 133350 Vijay CM 2022-12-30 07:23:43 133350 Vijay CM 2022-12-30 22:09:55 133350