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How to Enroll to Intune (MS Endpoint Manager) in iOS device

Prerequisites
• Device running iOS 14.0 and later.
• Ensure to go through the Security Compliance requirement and the
Terms & Conditions for enrolling your mobile device(s).
• Have alternate methods available for 2FA other than authenticator apps.
• Maintain a data connection (preferably Wi-Fi) until all steps are
complete.

Please ensure to complete all the steps given in this document.

Install Intune Company Portal from Apple App Store

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Once the Company Portal app is installed on your device, go to the home
screen and tap on it.

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You will be prompted with a login screen.

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Login with your Kyndryl id (xxxx@kyndryl.com) i.e ( Microsoft ID/Password.)

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You will be prompted for 2FA authentication. If you cannot approve the
request through MS Authenticator app in another device, then tap on “I can’t
use my Microsoft Authenticator app right now” to select the alternate method
of text message, that you had setup earlier in your Microsoft account for
Kyndryl ID.

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Tap on “Text +XX XXXXXXX” to receive the verification code.

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Once you receive the text message with the code, enter it and tap on “Verify”.

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Once you login, please follow the screen shots below to configure company
portal on your device.

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Tap on “Begin” to start the configuration of company portal on your device.

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Tap on “Continue”

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Tap on “Continue”

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Tap on “Allow”

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You will see the company profile downloaded on the device. Tap on “Close” button.

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Tap on “Continue” to complete the set up.

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Tap on “Continue”

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Go to the Home screen and then open the Settings app.
Select “Profile Downloaded” (go to Page 21 for next steps)
If you don’t see that option, then Go to General.

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You will find the Kyndryl Management Profile is installed for Mobile Device
Management

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Once the Profile is installed the go to the “Home” screen of the device and tap on the
company portal app to open it again.

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Tap on Continue.

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Wait for the process to complete.
If you get a prompt saying “Unable to Confirm settings. This is taking longer than
expected”. Then please tap on “Retry”.

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You may be prompted to manage your existing Apps. Tap on “Manage” to continue.
You will be prompted to install Kyndryl managed Apps. Tap on “Install” to continue.

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Once the setup process is complete, tap “Done”

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After the enrollment process is completed successfully, you will find all the
available Kyndryl managed apps listed in the Apps tab within the Company
Portal app.
On the bottom of the Company Portal app go to “Devices” option, tap on it.

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You will find all your registered devices listed here. Tap on the iOS device to see
the details.

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Tap on “Check Status” to sync the device with Intune for getting all policy and
configuration updates.

Restart the device after completion of all the steps.

Intune Self-service Portal


You can also login to the Intune Self-service Portal to check the status of your
enrolled device(s) - https://portal.manage.microsoft.com/devices
Configure Outlook
It is highly recommended to configure the Microsoft Outlook app first, before you
configure other Kyndryl managed Microsoft apps.

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