Sr. No.

Questions A B C D Answer

1 What is the new equation of the business Cost + Profit = Price Price - Cost = Profit Price + Profit = Cost Price + Cost = Profit B

2 According to the new business reality, what is the best way to increase profits? Increase price Reduce price Increase cost Reduce costs D

3 Projects can be selected from Voice of Customer Voice of Business Voice of Process All of the above D

4 "I want the product delivered faster" is related to which CTQ? Cost Quality Delivery Service C

5 "You shipped the product to the wrong address" is related to which CTQ? Cost Quality Delivery Service B

6 "You missed your quarterly budget numbers" is related to which CTQ? Cost Quality Delivery Service A

7 Which VOC data collection method should we usually start off with? Baseline Research Interviews Focus Groups Surveys A

8 Critical to Quality (CTQ) are derived from which of the following? Project Charter Voice of Customer Key Stakeholders Sponsor B

9 A typical Green Belt project has how many primary metrics? zero one two more than two B

10 What type of a map is typically used in a lean deployment journey? SIPOC Cross Functional Deployment Map Value Stream Map Flow Chart C

A production operator measures the first three products made in each shift. What type of a
11 Simple Random Sampling Sequential Sampling Stratified Random Sampling Subgroup Sequential Sampling D
sample is he or she using?
The primary metric Y measures the number of units of a product sold in the marketplace
12 Continuous Binary  Nominal Ordinal D
every month. What would be the appropriate type of data for this primary metric?
In the presence of outliers, which metric will you use to measure the central tendency of the
13 Mean Median Mode Standard Deviation B
data set?
In a 5 Whys analysis technique, how many why's need to be asked in order to arrive at the
14 No need to ask why's Ask why's exactly 5 times Could be any number of times None of the above C
root cause?
Which Tool is the most appropriate to compare the fuel efficiencies of cars with “Normal
15 ANOVA 2 sample t test Chi Square  Regression B
Petrol” and “Hi – Octane Petrol”:
Which of the following would be a valid null hypothesis for a checking if the average salary
16 Mu = 20 Mu > 20 Xbar = 20 Xbar > 20 A
of a company is greater than 20K?

17 What is the typical value of alpha used for hypothesis testing? 0 0.05 0.5 1 B

The SOD values for three failure modes are shown below. How would you prioritize these
three failure modes?

i) S = 10, O = 3, D = 5
18 i) is most important ii) is most important iii) is most important All three are equally important A
ii) S = 3, O = 5, D = 10

iii) S = 5, O = 3, D = 10

19 Implementation plan can include which of the following elements? Communication Plan Project Plan Resource Plan All of the above D

Which of the following tools can be used to compare the performance of a process before
20 Control Charts Capability Analysis Hypothesis Tests All of the above D
and after improvement?

21 What is the typical duration of a Kaizen event 1 day 5 days 15 days 1 month B

Total Productive Maintenance requires the active involvement of which group of

22 Customers Suppliers Investors Employees D
stakeholders?
Which control chart will you use for monitoring the pressure of a vessel where the subgroup
23 I-MR Chart Xbar-R Chart Xbar-S Chart P Chart C
size is 15? 
Introduction , Problem
24 Which of the following is not a Design Methodology DFSS DMADV DMAIC None of the above C
solving Methodolies
According to the new business reality, what is the best way to Introduction , Problem solving
25 Increase price Reduce price Increase cost Reduce costs D
increase profits? Methodolies
Introduction , Problem
26 A DMAIC project is usually initiated when The Solution is Known The problem is known Both i) and ii) Either i) or ii) B
solving Methodolies
Which of the follwoing methodology is associated with the term Introduction , Problem solving
27 Six Sigma TRIZ PDCA Theory of Constraints D
"Bottleneck" Methodolies
Sr. No. Questions A B C D Answer

Which of the following tools can be used for sourcing of project

28 I and II II and III III and IV I, II, III and IV D Project Selection
ideas: I. VOC II. VOB III. VOE, IV. COPQ
Which of the following methods of collecting VOC is low on cost, promotes honest answers
29 Telephone Surveys Focus Groups Email Surveys Face to Face Interviews C Project Selection
but doesn’t allow any further probing or opportunity for clarification:
A view of Balanced Scorecard can help in :
i) Provide a view of lagging indicators only
30 ii) Choose a project that is critical to the organization i, ii and iii ii, iii and iv i, iii and iv i, ii, iii and iv B Project Selection
iii) Understand the strategy of a company
iv) Understand which metrics are trending Red

All categories of customer Different categories of customer All pricing categories have the Different pricing categories have a
31 What is the fundamental idea of the Kano model? requirements have the same impact requirements have a different impact on same impact on customer different impact on customer B Project Selection
on customer satisfaction customer satisfaction satisfaction satisfaction

Which of the following categories of need best describe the following, situation. "Customer
32 Basic Performance Excitement Reverse A Project Selection
is dissatisfied if there is no restaurant in the hotel but is not excited if there is one"
What %age of the total employees are being addressed in the project
with the Decision tree below :

33 80% 70% 56% 50% C Define

34 Which of the following tool helps you identify internal and external customers? Quality Function Deployment SIPOC Decision Tree Gantt Chart B Define

35 Which of the following is not an outcome of the Define phase : Approved Project Charter SIPOC Critical X's Project Team C Define

Provodes the view of complete

Which of the following statements is NOT true about Value Stream Depicts the flow of materials and
36 Highlight waste in the value stream System and hence avoids sub- None of the above D Measure
Mapping : information and their linkages
optimization
In the given Value Stream Map , What is the Value add time :

37 60 Sec 190 Sec 28 Days 9 Days B Measure

In the given Value Stream Map , What is the NonValue add time :

38 60 Sec 190 Sec 28 Days 9 Days C Measure

Sr. No. Questions A B C D Answer

Estimate the sigma level for a process which has Specification Width
39 3 sigma 1.5 sigma 4 sigma 6 sigma D Measure
twice as much as the Process Width :
The FTY for 3 consecutive processes is 90%. What would be the RTY
40 90% 81% 73% None of the above C Measure
of the overall process :
Baseline or current performance of
41 What is the output of Measure Phase Approved Project Charter Baseline or current performance of Y ii) & iii) B Measure
X
Basis the given scatter plot , which of the following is correct about
correlation coefficient :

42 Correlation coefficient is Positive Correlation coefficient is Negative Correlation coefficient is zero Can't say A Analyze

Which Statistical test you will do in the below case :

"Response time" of a phone is tested on same set of 20 phones with 5 applications open
43 2 Sample t test Paired t test Regression None of the above B Analyze
and then 10 applications open.
Time is measured using a calibrated digital clock with a least count of 0.1 sec

44 Sample size does not depends on ------------------------------ . Polpulation Size Variation in the population Confidence level None of the above A Analyze

Running trial combination twice Running trial combination twice with a

45 In context to DOE ( Design of Experiments) , Replication is : Two operators taking the trials None of the above B Improve
without changing the setting change in setting

46 A factor 5 design with 8 runs is a : Resolution IV design Resolution III design Resolution V design Resolution VI design B Improve

47 Which of the LEAN tool you will use first in a cluttered work place : SMED Kanban 5S VSM C Improve

Which of the 5S step helps in significant reduction of SEARCH TIME and Frustration in
48 Set in Order Shine Standardize Sustain A Improve
searching the item

49 "Quick Changeover" term is associated with which of the fllowing lean tools : 5S Pull SMED Push C Improve

50 In which of the LEAN tool , we "Convert Internal activities to External Activities" : 5S SMED Kanban All of the above B Improve

A tool that requires minimal investment, involves making small improvements on a continual
51 Pareto Force Field Analysis Kaizen VSM C Improve
basis is:

52 Control charts and their limits are the? Voice of the customer Voice of the team Voice of the process Voice of the employee C Control

53 Which is the most preferred method of ensuring process control : Visual Control Statistical Process Control SOP Poka-Yoke D Control

54 Which of the following among Control Methods in "Least Effective" : Verbal instruction Statistical Process Control SOP Poka-Yoke A Control

55 Which of the following is the best method of Poka-Yoke : Detection Elimination Facilitation Mitigation B Control

56 is the traditional approach of defect detection : Poka Yoke SPC Inspection All of the above C Control

Handoff meeting with the Identifying Best Practices and

57 Which of the following is NOT a part of the Control phase? Creating a Control Plan Optimizing the Solution C Control
process owner Replication opportunities
Different types of variation
58 Control charts show : Only random variation Only non-random variation Random and non-random variation C Control
depending on the type of process

Different types of variations are

Both Random and non-
59 While using SPC , When there are NO out-of-control signals : Only random variation is present Only non-random variation is present present, depending on the type of A Control
random variations are present
process