Mxr65 (MXR Series)

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W10602871

Service Manual

Maytag Commercial
MXR Series
PD & PN Washers

WASHER MODELS:

MXR65, MXR55, MXR40, MXR30, MXR25 & MXR20


PD & PN

TECHNICAL EDUCATION
FORWARD
This Maytag Service Manual, ”Maytag Commercial MXR Series PD & PN Washers”
(Part No. W10602871), provides the Commercial Laundry Service Professional with
information on the operation and service of the MXR series washers. For specific
information on the model being serviced, refer to the Wiring Diagram provided with
the washer. The Wiring Diagrams used in this Service Manual are typical and should
be used for training purposes only. Always use the Wiring Diagram supplied with
the washer when servicing. Throughout this Service Manual, and in the video, the
orientation of verbal locations of items will be as if facing the front of the washer,
unless otherwise specified. This will help to specify the exact meaning of words and
phrases like: left side, on the right, at the front or in the back.

GOALS AND OBJECTIVES


The goal of this Service Manual is to provide information that will enable the
Commercial Laundry Service Professional to properly diagnose malfunctions and
repair the MXR Series Washers. The objectives of this Service Manual are to:

• Understand and follow proper safety messages.

• Successfully troubleshoot and diagnose malfunctions.

• Successfully perform necessary repairs.

• Successfully return the washer to its proper operational status.

WHIRLPOOL CORPORATION assumes no responsibility


for any repairs made on our products by anyone other than
authorized Commercial Laundry Service Professionals.

•Phillips is a registered trademark of Phillips Screw Company.

Copyright © 2014, Whirlpool Corporation, Benton Harbor, MI 49022

ii
TABLE OF CONTENTS Page
View entire service video................................................................................................... vi
Document links.................................................................................................................. vi
General.................................................................................................................................. 1-1
Commercial washer safety................................................................................................ 1-1
Model and serial number designations.............................................................................. 1-2
Data plate and wiring diagram location.............................................................................. 1-3
Warranty............................................................................................................................ 1-4
General user information................................................................................................... 1-6
Washer maintenance......................................................................................................... 1-6
Belt inspection and adjustment.......................................................................................... 1-8
Bolt torque values.............................................................................................................. 1-9
Dimensions........................................................................................................................ 1-10
Technical specifications..................................................................................................... 1-12
Theory of operation......................................................................................................... 2-1
Water inlet valves............................................................................................................... 2-1
Power................................................................................................................................. 2-1
Washer mounting and construction................................................................................... 2-2
USB update procedure...................................................................................................... 2-3
Chemical injection.............................................................................................................. 2-3
Component Access............................................................................................................ 3-1
Open top panel.................................................................................................................. 3-1
Open control panel............................................................................................................ 3-2
Components in the control panel - PD models.................................................................. 3-3
Components in the control panel - PN models.................................................................. 3-3
Main control board............................................................................................................. 3-4
MC-7 control board connections........................................................................................ 3-5
Display board connections................................................................................................. 3-5
Display board..................................................................................................................... 3-6
Automatic door release module - PD models.................................................................... 3-7
Emergency stop button - PN models................................................................................. 3-8
Coin drop and coin sensor - PD models............................................................................ 3-10
Coin vault switch - PD models........................................................................................... 3-11
Coin vault - PD models...................................................................................................... 3-12
Control panel removal........................................................................................................ 3-14
User interface overlay........................................................................................................ 3-15
Top panel removal............................................................................................................. 3-16
Top panel prop rod............................................................................................................. 3-17
Chemical dispenser........................................................................................................... 3-18
Chemical dispenser lid and gasket.................................................................................... 3-19
Chemical dispenser removal............................................................................................. 3-20
Chemical dispenser support.............................................................................................. 3-22
Water inlet valve debris filters............................................................................................ 3-24
Water inlet valve solenoids - all models............................................................................. 3-25

iii
Water inlet valves 3/4” - 55 & 65 lb models....................................................................... 3-26
Water inlet manifolds - MXR55 - 65 only........................................................................... 3-28
Mains disconnect............................................................................................................... 3-29
Motor contactor.................................................................................................................. 3-30
Isolating transformer.......................................................................................................... 3-30
EMI filter............................................................................................................................. 3-31
Fuses................................................................................................................................. 3-31
USB port............................................................................................................................ 3-32
Chemical injection mixing chamber................................................................................... 3-33
Door glass bowl and seal................................................................................................... 3-34
Door handle....................................................................................................................... 3-35
Door and hinges................................................................................................................ 3-38
Front panel......................................................................................................................... 3-39
Door lock............................................................................................................................ 3-40
Front plate.......................................................................................................................... 3-41
Drain valve......................................................................................................................... 3-42
Door support front plate..................................................................................................... 3-44
Tub front cover................................................................................................................... 3-45
Back panel......................................................................................................................... 3-46
Lower back panel............................................................................................................... 3-47
Drive motor........................................................................................................................ 3-48
Inverter fan......................................................................................................................... 3-51
Inverter............................................................................................................................... 3-52
Temperature sensor........................................................................................................... 3-54
Rotation sensor.................................................................................................................. 3-55
Left side panel................................................................................................................... 3-56
Right side panel................................................................................................................. 3-58
Basket pulley..................................................................................................................... 3-59
Bearing house.................................................................................................................... 3-60
Basket................................................................................................................................ 3-62
Baffles in basket................................................................................................................ 3-63
Outer tub & bearing support.............................................................................................. 3-64
Basket reinstall.................................................................................................................. 3-67
Bearing house reinstall...................................................................................................... 3-68
Basket pulley reinstall........................................................................................................ 3-70
Toroidal autotransformer MXR20, 25 & 30 - 120VAC models........................................... 3-71

iv
COMPONENT TESTING............................................................................................................ 4-1
Water inlet valve testing & repairing.................................................................................. 4-1
Inlet valve-stem assembly parts........................................................................................ 4-2
Door lock component testing from door lock & harness plug............................................ 4-3
Contactor testing................................................................................................................ 4-4
Inverter testing................................................................................................................... 4-6
Inverter drive chart............................................................................................................. 4-7
Motor winding test.............................................................................................................. 4-8
Other component resistance chart..................................................................................... 4-8
Door lock component testing from control board............................................................... 4-9
Main control board testing................................................................................................. 4-10
PD keypad testing.............................................................................................................. 4-11
PN keypad testing.............................................................................................................. 4-12
Isolating transformer testing.............................................................................................. 4-13
Toroidal transformer testing - 120VAC models.................................................................. 4-13
Temperature sensor testing............................................................................................... 4-14
Diagnosis and Troubleshooting................................................................................. 5-1
Door will not unlock............................................................................................................ 5-1
Error message displayed................................................................................................... 5-1
How to handle fault messages........................................................................................... 5-2
Fault code overview........................................................................................................... 5-4
Diagnostic program............................................................................................................ 5-6
BASIC diagnostic wash program....................................................................................... 5-7
Wiring Diagrams.................................................................................................................. 6-1
Wiring diagram - MXR40 - 65............................................................................................ 6-1
Wiring diagram - MXR20 - 30............................................................................................ 6-2
Alphabetical component index................................................................................... 7-1

v
Navigating away from this page will require
INTERACTIVE SERVICE MANUAL INSTRUCTIONS
watching the Equipment & Safety section again.
Click the mouse on any topic in the table of contents to go directly to that section.
Click the mouse on any link that says (See page ?-?) to go directly to the page referenced.
Click the mouse on any button in the links section below to open the attached document.

This symbol means a video clip is available. Click the mouse on the camera icon
to view the video. To close the movie, click the X box at the top corner of the video window.
System requirements to view the video clips in this manual are:
Windows 2000 or higher, Adobe® Acrobat® Reader® version 6 or higher,
Windows Media Player for PC, QuickTime Player for Macintosh computers.

PC users click here Macintosh users click here


VIEW ENTIRE SERVICEto
to continue the video
VIDEO
continue the video

Document links

Installation Instructions Programming Instructions PD

Programming Instructions PN

vi
General

Commercial washer safety

IMPORTANT
Electrostatic Discharge (ESD)
Sensitive Electronics
ESD problems are present everywhere. ESD may damage or weaken the
electronic control assembly. The new control assembly may appear to
work well after repair is finished, but failure may occur at a later date due
to ESD stress.

• Use an anti-static wrist strap. Connect wrist strap to green ground


connection point or unpainted metal in the appliance
-OR-
Touch your finger repeatedly to a green ground connection point or
unpainted metal in the appliance.
• Before removing the part from its package, touch the anti-static bag to a
green ground connection point or unpainted metal in the appliance.
• Avoid touching electronic parts or terminal contacts; handle electronic
control assembly by edges only.
• When repackaging failed electronic control assembly in anti-static bag,
observe above instructions.

1-1

Model
MODEL and
MODel AND serial
anD SERIAL number
SeRial NUMBER designations
nuMBeR DeSiGnaTiOnS
DESIGNATIONS
MODEL nuMBEr M XR
X 25 P A V S
BrAnD
M Maytag
DriVE & MOunTinG TYPE
FR Front Loading / Rigid Mounted Washer
FS Front Loading / Free Standing Washer
FX Front Loading / Industrial Free Standing Washer
XR Front Loading / Rigid Mounted Washer
XS Front Loading / Free Standing Washer
PrODuCT
18 - 275 Load Size in Pounds
SEriES
PD Processor Coindrop
PN Processor Non-coin
PC Processor Coin Drop Older Version
MC Mechanical with Coin Drop
MArKETinG CODE
A Non-Tilting Model
T Tilting Model
VOLTAGE CODE
G 220-240V-50Hz
W 120V-60Hz (US)
T 208-240V-60Hz Single Phase
V 208-240V-60Hz Three Phase
R 3380-440-480V-60Hz Three Phase
COLOr
S Stainless

SEriAL nuMBEr 20 000052 X A


DiViSiOn rESPOnSiBiLiTY
20 Series Number
N b
PRODUCTION SEQUENCE NUMBER
6 Digits starting with 000001
YEAr OF PrODuCTiOn
G 2005 R 2010 T 2011 B 2014
J 2006 N 2008 V  D 2015
L 2007 P 2009 X 2013 F 2016
MOnTH OF PrODuCTiOn
A & B January J & K May R&U Sepember
C & D February L & M June T&W October
E & F March N & Q July V&Y November
G & H April P & S August X&Z December

1-2
1-2
Data plate and wiring diagram location

Data Plate Located On


The Upper Back Panel

Wiring Diagram Located


Inside The Washer Cabinet

1-3
Warranty

MAYTAG COMMERCIAL WARRANTY FOR


ON-PREMISE
MULTI-LOAD WASHERS AND DRYERS
THREE YEAR LIMITED WARRANTY ON PARTS
For the first three (3) years from the date of purchase, when this commercial appliance is installed, maintained and operated according
to the instructions attached to or furnished with the product, Maytag Commercial Laundry brand of Whirlpool Corporation (thereafter
“Maytag”) will pay for factory specified parts or original equipment manufacturer parts to correct defects in materials or workmanship.
FOURTH AND FIFTH YEAR LIMITED WARRANTY ON CERTAIN PARTS
In the fourth and fifth years form the date of purchase, Maytag will pay for the following washer parts: the outer shell, drum and shaft
assembly, inner welded frame, and bearings and seals.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PART REPLACEMENT AS PROVIDED
HEREIN. Proof of original purchase date is required to obtain parts under this warranty.

ITEMS MAYTAG WILL NOT PAY FOR:


1. All other costs including labor, transportation, or custom duties.
2. Service calls to correct the installation of your commercial appliance, to instruct you how to use your commercial appliance,
to replace or repair fuses, or to correct external wiring or plumbing.
3. Repairs when your commercial appliance is used for other than normal, commercial use.
4. Damage resulting from improper handling of product during delivery, theft, accident, alteration, misuse, abuse, fire, flood, acts of
God, improper installation, installation not in accordance with local electrical or plumbing codes, or use of products not approved
by Maytag.
5. Pickup and Delivery. This commercial appliance is designed to be repaired on location.
6. Repairs to parts or systems resulting from unauthorized modifications made to the commercial appliance.
7. The removal and reinstallation of your commercial appliance if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions.
8. Chemical damage is excluded from all warranty coverage.
9. Changes to the building, room, or location needed in order to make the commercial appliance operate correctly.
10. Damage caused by failure to reasonably adhere to required maintenance schedule, including but not limited to lubrication
of bearings and seals.

LIMITATIONS OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES


CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PART REPLACEMENT AS
PROVIDED HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied
warranties of merchantability or fitness, so these exclusions or limitations may not apply to you. This warranty gives you specific
legal rights and you may also have other rights, which vary from state to state or province to province.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on
the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.

If you need service, please contact your authorized Maytag Commercial Laundry distributor. To locate your authorized Maytag
Commercial Laundry distributor, or for web inquiries, visit www.MaytagCommercialLaundry.com.
Pour toute correspondance écrite :
Maytag Commercial Laundry Service Department
2000 M-63 North
Benton Harbor, Michigan 49022

4/09

1-4
MAYTAG COMMERCIAL LAUNDRY® WARRANTY
FOR COIN OPERATED MULTI-LOAD WASHERS
FIVE YEAR LIMITED WARRANTY (PARTS ONLY – LABOR NOT INCLUDED)
For the first five years from the original date of purchase, when this commercial appliance is installed, operated, and maintained
according to the instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation (hereafter “Maytag”)
will pay for factory specified replacement parts to correct defects in materials or workmanship that existed when this commercial
appliance was purchased. This limited warranty does not include labor.
SIXTH THROUGH TENTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY – LABOR NOT INCLUDED)
In the sixth through tenth years from the date of original purchase, when this commercial appliance is installed, operated, and
maintained according to instructions attached to or furnished with the product, Maytag will pay for factory specified replacement
parts for the following components to correct non-cosmetic defects in materials or workmanship in the part that prevent function of
the product and that existed when this commercial appliance was purchased. This is a limited 10-year warranty on the below named
parts only and does not include labor.
n Outer shell
n Drum and shaft assembly
n Inner welded frame
n Bearings and seals
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PART REPLACEMENT AS PROVIDED
HEREIN. Maytag recommends that you use an “in network” service provider to diagnose and repair your Commercial Laundry
product. Maytag will not be responsible under this warranty to provide additional replacement parts as a result of incorrect diagnosis
or repair by an “out of network” service company. This limited warranty is valid in the United States or Canada and applies only when
the commercial appliance is used in the country in which it was purchased. This limited warranty is effective from the date of the
original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. All other costs including labor, transportation, shipping, or custom duties for covered parts.
2. Factory specified replacement parts if this commercial appliance is used for other than normal, commercial use or when it is used
in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
3. Service calls to correct the installation of your commercial appliance, to instruct you on how to use your commercial appliance,
to replace or repair house fuses, or to correct external wiring or plumbing.
4. Damage resulting from improper handling of product during delivery, theft, accident, alteration, misuse, abuse, fire, flood, acts of
God, improper installation, installation not in accordance with local electrical or plumbing codes, or use of products not approved
by Maytag.
5. Pick up and delivery. This commercial appliance is designed to be repaired on location.
6. Repairs to parts or systems resulting from unauthorized modifications made to the commercial appliance.
7. The removal and reinstallation of your commercial appliance if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions.
8. Damage resulting from exposure to chemicals.
9. Changes to the building, room, or location needed in order to make the commercial appliance operate correctly.
10. Factory specified replacement parts on commercial appliances with original model/serial numbers that have been removed,
altered, or cannot be easily determined.
11. Discoloration, rust, or oxidation of stainless steel surfaces.
12. Factory specified replacement parts as a result of incorrect diagnosis or repair by an “out of network” service company.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and
provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply
to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to
province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this commercial appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes
with this commercial appliance, you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PART REPLACEMENT AS PROVIDED
HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not
allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you.
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
If you need service, please contact your authorized Maytag Commercial Laundry® distributor. To locate your authorized Maytag
Commercial Laundry® distributor, call 1-800-662-3587, or for web inquiries, visit www.MaytagCommercialLaundry.com.
09/13
For written correspondence:
Maytag Commercial Laundry® Service Department
2000 N M 63
Benton Harbor, Michigan 49022-2632 USA

1-5
General user Washer maintenance
information
Maintenance Schedule

After Each Load


nnRemove debris from the washer basket
including paper clips, coins, and other hard
Electrical Shock Hazard items.
Disconnect power before servicing. nnWhen not in use, leave the washer door
Replace all parts and panels before open to allow the washer to air out and
operating. prolong gasket life.
Failure to do so can result in death or
electrical shock. Daily Maintenance
nnClean water, detergent, and other stains off
Disconnect the washer from the electrical of the washer with a soft cloth dampened
power source before removing any panels. with a mild detergent solution.
nnDry with a soft cloth, not abrasives.
Before proceeding with disassembly, turn off
the water supply. nnClean detergent residue and other
contamination off the door seal with a soft
cloth dampened only with a mild detergent
Sizes of hardware are provided in this manual solution. Avoid using solvents or acids.
so the technician will know the tool size to Avoid lubricating seal with oil or grease.
remove the hardware, not to identify the
nnRemove residue from the detergent hoppers
thread size. For instance, if a procedure with a plastic scraper. Wipe the hoppers
describes a 24mm hex nut or a 24mm hex with a soft cloth dampened with water.
head bolt, that description means a 24mm
nnCheck water inlets for leaks. Correct as
socket or wrench will be needed. necessary.
In video clips and photographs in this nnCheck drain valve for leakage during a wash
manual, parts may be removed that are not cycle (the valve is in open position when
there is no electricity to it).
necessary to be removed for the particular
procedure being described. Parts are not Maintenance Every 200 Working
replaced as video recording is done. Parts Hours or Every Month
may be removed to provide better viewing
nnMake sure external liquid soap supply
of the procedure being shown. Refer to the system is not leaking. Check all hose joints,
procedural steps in this service manual for the screw joints and all connections in the
correct list of parts that must be removed for system.
access to each component.

1-6
Maintenance Every 500 Working 8. Turn on power at circuit breaker or fuse box.
Hours or 3 Months
Maintenance Every 1000 Working
Hours or 6 Months
nnTurn off hot and cold water to the washer at
the valves.
nnClean water filters.
Electrical Shock Hazard nnClean and remove dirt and dust from:
Disconnect power before servicing. – the inverter cooling fin
– the motor cooling fins
Replace all parts and panels before – the inverter internal fan (if present)
operating. – the external fan (if present)
Failure to do so can result in death or – the external air relieves.
electrical shock.
nnMake sure the fan in the inverter cool fins (if
present) is functioning.
nnObserve the washer from the back for one
wash cycle. Be sure that water does not nnMake sure the external fan (if present) is
leak out of the drain during the wash part functioning.
of the cycle and that it drains freely at the
beginning of extraction. Clean the drain if
either of these symptoms are observed.
1. Turn off power to washer at the circuit
breaker or fuse box.

2. Check the tightness of the bolts securing


the rear panel of the washer.

3. Check the belt tightness or for belt damage.


(See page 1-8)

4. Check mounting bolt tightness. Retighten if


necessary (fixed installation only).

5. Inspect all hoses and connections inside the


washer for leaks and correct as necessary.

6. Wipe off any stains with a soft cloth


dampened with water or a mild detergent
solution. Be sure that control components
are not exposed to dust and moisture during
cleaning.

7. Put covers back on and check that all bolts


are properly torqued.

1-7
Belt inspection and adjustment

5. To adjust the belt, loosen the locking nut


and loosen or tighten the belt as necessary.
(See page 1-9 for retightening the locking
nut when adjusted and recheck.)

6. Replace rear panel of washer. Turn on


Electrical Shock Hazard power at circuit breaker or fuse box.
Disconnect power before servicing.
Belt Tension Values
Replace all parts and panels before
operating. Model Value
Failure to do so can result in death or 20 lb/9 kg 88–98 Hz
electrical shock. 25 lb/11 kg 62–67 Hz
30 lb/14 kg 73–78 Hz
On a new washer or after a belt replacement,
make an inspection of the belt tightness: 40 lb/18 kg 56–61 Hz
1. After the first 24 hours of operation; 55 lb/24 kg 63–73 Hz
65 lb/28 kg 80–86 Hz
2. After the first 80 hours of operation; and,
SERVICE TIP: The ideal tool to measure belt
3. Every 3 months or 500 hours of operation, tension is a harmonizer. Select the function to
whichever comes first. measure Hertz. Strum belt midway between
two pulleys and read the measurement.
Belt Inspection and Adjustment Frequency of the belts should be within the
values listed above.
1. Turn off power to washer at the circuit
breaker or fuse box.

2. Belts are accessible after the rear cover


has been removed. Check belts to make
sure they are neither too tight or too
loose. Change belts if they are worn out or
damaged. Always change a complete set
of belts for one transmission with the same
type of belts being removed.

3. Be sure that belt pulleys are aligned by


laying a straight edge along the pulley
faces. If all points are touching straight
edge, the pulleys are aligned.

4. See “Belt Tension Values” chart to verify


correct tension.

1-8
Bolt torque values

IMPORTANT: Replace a damaged bolt with a bolt of the same strength value marked on its head.

Standard torques are used, except in the locations specified below:

Bolts For: Dimension Nm Torque (ft. lb.)


Securing Door Lock M5 2.5 1.8
Central Door Handle M6 8.8 6.5
Door Handle Turning Mechanism 3.5 - 3.8 2.6 - 2.8
Door Hinge, Front Panel M6 8.8 6.5
Anchoring M16 100 73 - 74
External Tub Tightening Flange M8 26 19 - 20
Motor Holder M12 5 3.7 - 4

1-9
Dimensions
DIMENSIONS
(Rigid-Mount Models)
B 7
A 8

10

D
Front View Side View

1. Electrical connection 11. Fuses


2. Hot water 12. USB port
1 2 4 13 3. Cold water 13. Electrical connection
K
I 4. Main switch to liquid soap pumps
11 5. Connection liquid soap 14. Trace-Tech connection
3
6. Drain (valve) (RS485)
12 7. Soap dispenser 15. Air relieve/vent
14 8. Control panel
9. Button CENTRAL STOP
5 10. Door opening:
20 lb/9 kg: ø 12.99"
15 (330 mm), 25-30 lb/
J 11-14 kg: ø 16.14"
(410 mm), 40-55-65 lb/
18-24-28 kg: ø 18.11"
N (460 mm)
L
H

G F 6

Rear View

1-10
22
Dimensions

Dimensions (inches/mm)
Model
(lb/kg) A B C D E F G H I J K L M N
20/9 25.98 26.61 43.89 30.91 13.74 6.53 3.46 36.22 4.44 11.53 16.34 40.15 40.35

660 676 1115 785 349 166 88 920 113 293 415 1020 1025
25/11 29.53 26.61 48.22 30.91 13.46 8.85 3.85 40.55 4.44 13.31 19.88 44.48 44.68

750 676 1225 785 342 225 98 1030 113 338 505 1130 1135
30/14 29.53 31.02 48.22 35.43 13.46 8.85 3.85 40.55 4.44 13.31 19.88 44.48 44.68

750 788 1225 900 342 225 98 1030 113 338 505 1130 1135
40/18 35.03 32.09 55.51 36.02 18.31 11.02 5.12 47.72 4.44 11.93 24.61 50 51.85
890 815 1410 915 465 280 130 1212 113 303 625 1270 – 1317

55/24 35.03 37.80 55.51 41.73 18.31 11.02 5.12 47.72 4.44 11.93 24.61 50 51.85

890 960 1410 1060 465 280 130 1212 113 303 625 1270 1317
65/28 35.03 40.75 55.51 44.68 18.31 11.02 5.12 47.72 4.44 11.93 24.61 50 51.85

890 1035 1410 1135 465 280 130 1212 113 303 625 1270 1317

1-11
Technical specifications
Rigid-Mount
Model (lb/kg) 20/9 25/11 30/14 40/18 55/24 65/28
Washer Dimensions (inches/mm)
Width 25.98/660 29.53/750 29.53/750 35.03/890 35.03/890 35.03/890
Depth 30.91/785 30.91/785 35.43/900 36.02/915 41.73/1060 44.68/1135
Height 43.89/1115 48.22/1225 48.22/1225 55.51/1410 55.51/1410 55.51/1410
Packaging Dimensions (inches/mm)
Width 27.25/690 30.75/780 30.75/780 36.25/920 36.25/920 36.25/920
Depth 32.50/825 32.50/825 37.00/940 37.75/960 44/25/1125 46.75/1185
Height 48.50/1230 52.50/1335 52.50/1335 60.50/1535 60.50/1535 60.50/1535
Inner Drum Dimensions
Diameter 20.87/530 24.40/620 24.40/620 29.53/750 29.53/750 29.53/750
(inches/mm)
Drum Volume 19.8/75 27.7/105 35.7/135 39.59/150 52.8/200 61.6/230
(gal/L)
Door Opening
(inches/mm)
Weight (lb/kg)
Net 298/135 375/170 419/190 673/305 717/325 761/345
Gross 320/145 408/185 441/200 705/320 750/340 794/360
Electrical Requirements
Supply Voltage 208–240 V 1-phase
(60 Hz)
Power Supply – + 10%, with max 1% of the frequency
Deviations
Fuse/Breaker Type Slow (curve D)
GFCI** Class B
Current (Steady 4.8 A 7.5 A 8.1 A 12.5 A 13.0 A 13.2 A
State)
Supply Protection 10 A 10 A 15 A 15 A 15 A 15 A
Device
Washing Functions
Washing 50 RPM 46 RPM 46 RPM 42 RPM 42 RPM 42 RPM
High Extaction 820 RPM 760 RPM 760 RPM 690 RPM 690 RPM 690 RPM
G-Factor 200 200 200 200 200 200
Anchoring
Max. Static Load 427/194 495/225 607/275 899/408 1012/459 1102/499
on Floor (lb/kg)
Max. Dynamic Load 359 + 540/ 427 + 899/ 495 + 1147/ 764 + 1259/ 832 + 1686/ 877 + 1978/
on Floor (lb/kg) 163 + 245 194 + 408 225 + 520 347 + 571 377 + 765 398 + 897
Frequency of 13.7 Hz 12.7 Hz 12.7 Hz 11.5 Hz 11.5 Hz 11.5 Hz
Dynamic Load
Noise
Equivalent Noise 49 dB(A) 49 dB(A) 50 dB(A) 50 dB(A) 50 dB(A) (Wash) 50 dB(A) (Wash)
Level (dB[A]) (Wash) (Wash) (Wash) (Wash) 65 dB(A) (High Spin) 65 dB(A) (High Spin)
53 dB(A) 53 dB(A) 65 dB(A) 65 dB(A)
(High Spin) (High Spin) (High Spin) (High Spin)

1-12
Technical specifications
Soft-Mount and Rigid-Mount
Model (lb/kg) 20/9 25/11 30/14 40/18 55/24 65/28
Water Connection
Water Inlet Connection BSP 3/4"
Water Pressure Range 14.5–116 PSI/0.1–0.8 MPa/1–8 bar
Recommended Water Pressure 43–73 PSI/0.3–0.5 MPa/3–5 bar
Maximum Water Temperature 194°F/90°C
Drain Connection
Drain Type Gravity Feed
Drain Valve Diameter 3" (76 mm)
Flow Rate 55.5 gal/min (210 L/min)
Dispensing
Liquid Soap Signals 8 (See electrical schematic)
Soap Dispenser 4 Compartments (Prewash, Powder Wash, Liquid Wash, Fabric Softener/Last Rinse)
Working Conditions
Ambient Temperature 41 to 95°F/5 to 35°C
Relative Humidity 30% to 90% without condensation
Height Above Sea Level Up to 3280' (1000 m)
Storage Temperature 34 to 131°F/1 to 55°C

1-13
---- NOTES ----

1-14
Theory of operation
Water inlet valves Power

On MXR55 and 65 washers the hot and cold MOTOR POWER CIRCUIT:
water inlet valves are connected to brass When the mains disconnect is turned on,
fittings, that enter the washer from the back power flows through the black and blue wires
and each has a removeable debris filter. The to the contactor. The black and blue wires
manifold consists of a valve at the bottom, an enter the top of the contactor. The contacts
elbow, a coupling and a T fitting. On MXR20- of the contactor close. Power flows out the
40 washers the hot and cold water inlet valves bottom of the contactor, through the black and
are mounted directly to the upper rear panel red wires, to the inverter. The inverter changes
and the plastic hose connections of the inlet the 220 volt single phase to 220 volt three
valve bodies are protruding through this rear phase to run the motor.
panel.
CONTROLS POWER CIRCUIT:
Cold water inlet valve solenoids are located When the mains disconnect is turned on,
near the top back right corner of the washer. power flows through the black and blue wires
The cold water inlet has a 4-way inlet valve to the contactor. The black and blue wires
with a 3/4” inlet and 1/2” outlet. enter the top of the contactor and the EMI
Filter. Two black and 2 blue wires exit the EMI
Hot water inlet valve solenoids are located Filter. The smaller gauge wires go to the top 2
near the top back center of the washer. The fuses on the rear of the washer and the larger
hot water inlet has a 3-way inlet valve with a gauge wires go to the Contactor. The top
3/4” inlet and 1/2” outlet. two fuses power the controls and the control
outputs including the Contactor Coil. In the
Each group of valves is attached to a single MXR40-65 there is an Isolating/Separating
plastic manifold to make up a cold or hot water Transformer that is positioned between the top
inlet valve. These valves control water flow to two fuses and the Control Boards. With the
the individual cups in the chemical dispenser. Isolating Transformer the Black and Blue wires
go to the top of the Transformer (Primary)
If both a hot and cold water inlet is open, it and the Brown and White come off the bottom
can fill at up to 40 liters per minute, or up to 20 (Secondary) without changing the voltage.
liters per minute with only one valve open. The Brown goes to the third and bottom fuse
and comes out of the fuse Red. The Red
Each solenoid has a 220 volt coil. wire then goes to a connector in the harness
along the top rail of the left side panel where
55 and 65 pound washers have an additional it is changed to brown and goes to the J_P
3/4” water inlet valve that T’s off of each water connector on either the Main Control on PN
inlet manifold. These valves control water flow models or on the Auto Release Control on PD
to the chemical dispenser mixing chamber. models.
With the addition of the 3/4” valves, these
washers can fill at up to 50 liters per minute.

2-1
Washer mounting and
construction
This washer is a rigid mount washer which
must be bolted to the floor. There are two
holes in each of the four corners of the washer
base for mounting bolts. These bolts must be
kept tight to keep the washer from vibrating.

These washers are assembled with Toc Welds


wherever two pieces of metal are connected.
These welds are created with air pressure.

Toc Welds

2-2
USB update procedure Chemical injection

A USB port is in the top left corner of the back The chemical injection inlets are located in
panel, below the fuses. A USB extension wire the top right back corner of the back panel.
runs from the port at the back of the washer These inlets are closed off from the factory.
to the control panel. The USB extension cable Inlets must be drilled out before they can be
plugs into the left end of the display board used. The steam vent is part of the chemical
in the control panel. Software updates to the injection mixing chamber.
washer can be done by opening the control
panel and plugging a pre-programmed USB The chemical injection soap board is behind
stick into the display board port, or plug the a cover on the back panel. The chemical
pre-programmed USB stick into the port on injection board connects to the 9 pin
the back of the washer. When the washer is connector on the control board in the control
powered off, and then on again, it looks for a panel.
USB stick. If a USB stick is found it will read
the new programming from the USB stick and
overwrite any programming in the control.

2-3
---- NOTES ----

2-4
Component Access

Open top panel


4. Use the prop rod at the top of the washer,
behind the chemical dispenser, to hold the
top panel open.

5. Insert prop rod into small round hole along


the front right bottom edge of the top panel.
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. To open the top panel, use a 9300 Euro


Lock key.
Locking
Velcro Tabs
2. Unlock the two locks at the front corners of
the top panel.

NOTE: The locking velcro tab under the top


panel and on the center support brace lock
together to reduce vibration when the top
panel is closed.

3. Lift from the front corners of the top panel.

3-1
Open control panel

4. There are rollers, that move through


channels in the control panel brackets on
both ends, which allow the control panel
to be opened and leaned forward, or lifted
and removed from the washer. Position the
control panel with the rollers in the middle
of the channels and lift to remove the rollers
Electrical Shock Hazard from the channels.
Disconnect power before servicing.
Replace all parts and panels before
operating. Service
Failure to do so can result in death or Position Hook
electrical shock.
Roller
1. Open the top panel. (See page 3-1) Channel

2. Remove two T-20 screws, with star Roller


washers, from the front top edge of the
control panel.

5. Hang the rollers on the hooks at the top


corners, which hold the control panel in the
service position.

NOTE: Below the control panel, on the top


of the front panel, are rubber pads to help
Two T-20 reduce vibration between the panels. If
Screws replacing a panel, make sure to reinstall any
rubber pads in the same locations as on the
original panel.
3. Grasp left and right ends of control panel.
Lift and pull panel away from the washer.

Rubber
Pad

3-2
Components in the control panel - PD models

Automatic Door
Release Module

Coin Drop Display Control Control


Mechanism Board Board

Components accessible in the control panel include the control board, the display board with
display, the automatic door release module on PD models, which stores some electricity in
a capacitor providing power to unlock the door in the advent of a power outage, and a single
Munzprufer coin mechanism with removable coin sensor on PD washers, or an emergency stop
button on PN washers.

Components in the control panel - PN models

Emergency Display board Control Board


stop Button

3-3
Main control board

5. Remove two T-20 screws, with star


washers, from the top edge of control panel
that secure control board mounting bracket.

Two T-20
Screws
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Open the control panel. (See page 3-2) 6. Loosen two T-20 screws in tabs, at the back
edge of control board, inside control panel.
2. Release the locking tab and pull each These screws have a star and a flat washer.
connector off the control board.

Locking Tab Two T-20


Screws

7. Slide the mounting bracket and board down,


3. Remove pressure switch air tube by and lift it out of the control panel.
squeezing ears of clamp and sliding it off
nipple of pressure switch on control board. 8. To remove control board from mounting
bracket, remove eight #1 Phillips screws
and star washers.

9. Lift the control board by the edges only and


remove it from the bracket.

Air Tube
Clamp

4. Disconnect the ground wires from the


control board and mounting bracket.

3-4
MC-7 control board connections

Display Board 24VAC (100mA) Chemical Signals Temperature Sensor


Ribbon Connector J_M J_Q J_T1
J_02

Recycling
J_B

Rotation
Sensor
J_E
DL1
Coin Drop &
Vault Switch
J_A
R2 Drain Valve 2 R10 Cold Water Hopper 4
DL16
Pin 1 Noted With R5 Contactor R11 Hot Water Hopper 1
White Line
Component R6 Heating R12 Hot Water Hopper 2
Power In Door Lock Outputs R7 Cold Water Hopper 1 R13 Cold Water Direct
J_P J_DL J_R R8 Cold Water Hopper 2 R14 Hot Water Direct
R9 Cold Water Hopper 3 R15 Drain Valve 1

Display board connections


User Interface
Ribbon Connector Control Board
J_K Ribbon Connector
J_01

USB
J_L

Display Power
Source

Card Reader
J_L

Inverter RJ45 CAT Cable


J_F J_C

3-5
Display board

4. Remove four #1 Phillips screws that secure


the display board to the control panel.

NOTE: This is an MC-7 control.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or Four #1 Phillips
electrical shock. Screws

1. Open the control panel. (See page 3-2)

2. Disconnect the wire connectors from the


display board.
5. Lift the display board out of the control
panel. Hold the board by its edges only.

3. Disconnect the jumper ribbon cable that


connects to the main control board. When
reconnecting the jumper ribbon cable, make
sure the red edge, on the ribbon, faces the 6. The display board has the display attached
back of the control board. to the front side of the control.

Red Edge

Display

3-6
Automatic door release module - PD models

4. To remove the board from the control panel,


squeeze the five standoffs, with needle
nose pliers, to release corners of the board.

5. Pull the board away from the washer and


remove it.
Electrical Shock Hazard
Disconnect power before servicing. 6. If replacing the chemical dispenser support,
remove the five standoffs that secure the
Replace all parts and panels before automatic door release module. Reinstall
operating. them in the new support.
Failure to do so can result in death or
electrical shock.

1. Open the control panel. (See page 3-2)

2. Lean the control panel down, leaving it on Five


the lower hooks, to access the automatic Standoffs
door release module.

3. Disconnect wire connectors from board.


Press thumb lock and pull connector off.

L1 L2
Brown Grey DT6
DT1
DT1 - Brown - To L1
DT4 - White - To DL16
DT5 - Black - To DL8
DT6 - Orange - To DL2
DT8 - Purple - To DL13
(L2 - 230VAC)

T1 T6
T2 - Orange - To Door Lock #4 - Closed Switch
T9 - Brown - To Door Lock #8 - Closed Switch
T10 - Red - To Door Lock #7 - Locked Switch
T13 - Purple - To Door Lock #3 - Locked Switch
T16 - White - To Door Lock #6 - Solenoid Coil

3-7
Emergency stop button - PN models

4. To remove a switch from the switch block,


insert a flat blade screwdriver in the tab at
the end of the switch.

5. Pull the tab to release that end of switch.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Open the control panel. (See page 3-2)

2. The emergency stop button is a Normally


Closed switch. The bottom of the switch
also indicates the switch position. There are
two switches activated by the emergency 6. Lift the switch to release the tab on the
stop button, one switch for each leg of the other end, and remove the switch.
power.
7. To disconnect wires from the switch, use a
3. To remove the switches from the knob, flat blade screwdriver to loosen the screw
slide the thumb lock to the left and pull the securing the wire to the switch.
switches up off the knob.

Thumb Lock

8. Pull the wire out of the hole in the switch.

3-8
9. To remove the knob from the control panel, 12. When reinstalling the knob, the arrow on
unscrew the retaining ring from the back of the base should face top of control panel.
the button.

Retaining
Ring
13. Reinstall the serrated side of the retaining
10. Pull the knob out through the front of the nut facing the control panel, so it can grip
control panel. the control panel.

11. The emergency stop button mounting 14. Reinstall the switch block with the thumb
plate can be removed from the control panel lock facing the top of the control panel.
by removing four nuts.
15. Push the switch block into place on the
back of the knob.

3-9
Coin drop and coin sensor - PD models

4. Use a small flat blade screwdriver to release


the coin sensor wires.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Open the control panel. (See page 3-2)

2. Clip the wire ties that secure the coin drop


sensor wires. 5. Remove four 7mm hex head nuts, with flat
and star washers, that secure the coin drop
TECH TIP: Make sure that all removed wire to the inside of the control panel.
ties are replaced during reassembly.

Sensor
Wires
6. Support the coin drop and remove it from
3. Attached to the top back edge of the coin the front of the control panel.
vault are the coin drop sensor connections
to the control board. These connections can
accommodate a single or multi-coin drop.

3-10
Coin vault switch - PD models

5. Press tabs on top and bottom of the switch.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before Tabs
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the coin box.

2. Open the top panel. (See page 3-1) 6. Rock switch while pushing it into coin vault.

3. The coin vault switch registers when the


coin box is removed. The switch is mounted
to the back of the coin vault, inside the
cabinet.

4. To remove the coin vault switch, pull the


wire connectors off.

NOTE: Above the coin vault, in the group of


wires, is a 220 volt jumper plug which can
be used to power an additional accessory if
Coin Vault desired.
Switch
Jumper
Plug

NOTE: These wires are not polarity


sensitive.

3-11
Coin vault - PD models

6. Mark the coin drop connector wire colors


and order them for proper reinstallation.

NOTE: The colors and order of wires are


Red, Blue, Green, and Green, from the
inside to outside of washer. Green wires are
marked 1 and A1 from inside to outside of
Electrical Shock Hazard washer.
Disconnect power before servicing.
Replace all parts and panels before
operating. Wire
Colors
Failure to do so can result in death or
electrical shock.

1. Open the top panel. (See page 3-1)

2. Remove the coin box.

3. Remove the front panel. (See page 3-39)

4. Use a small flat blade screwdriver to release


the coin sensor wires from the connections
at the back of the coin vault. 7. Remove the wire connectors from the coin
drop connector terminals.
Wire Release
Screw 8. Remove two T-20 screws that secure the
top edge of the coin vault to the chemical
dispenser support.

NOTE: These are self tapping screws with


molded on washers.

Two T-20
Screws

5. Remove the coin vault switch.


(See page 3-11)

3-12
9. Remove the T-20 screw below the front left 12. To remove the coin drop connector
corner of the coin vault. terminal board, remove two 7mm hex head
screws that secure it to the coin vault.
NOTE: There is a large flat washer used as
a spacer between the coin vault and the left
side panel.

Two Hex
Screws
T-20 Screw

13. To remove the coin vault bezel in the top


left corner of the front panel, remove two flat
blade screws from the top edge of panel.
10. Clip the wire tie securing the wires to the
lower back edge of the coin vault. Two Flat
Blade Screws
11. Remove the coin vault from inside the
washer cabinet.

3-13
Control panel removal

7. Peel off the plastic splash guard, secured by


double stick tape, from the top edge of the
control panel.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Open the control panel. (See page 3-2)

2. Remove the main control board.


(See page 3-4)
8. Remove the 7mm hex head nut, star
3. Remove the display board. (See page 3-6) washer and flat washer, that secure ground
wire to middle of control panel.
4. Remove the coin drop from the front of the
control panel. (See page 3-10) Ground
Wire
5. Clip two wire ties in the standoffs inside the
top edge of the control panel.

6. The standoffs are secured with squeeze


clips through the top edge of control panel.

9. Lift control panel and remove from washer.

Two Squeeze
Clips

3-14
User interface overlay

4. Remove the clear film from the inside of the


display window.

5. Peel the backing paper off the new overlay


to expose the adhesive.

Electrical Shock Hazard 6. Align the overlay with the recessed area of
Disconnect power before servicing. the control panel. Center it precisely and
press it into position.
Replace all parts and panels before
operating.
Failure to do so can result in death or 7. Smooth out the surface of the overlay by
electrical shock. rubbing across the entire surface.

TECH TIP: If the display board is being


1. To replace the vinyl user interface, open the replaced, it comes with a clear film overlay
control panel. (See page 3-2) on the lens, to avoid scratches. This film
must be removed before installation to
2. Disconnect the ribbon connector from the avoid a double layer of film over the display
display board. since the user interface overlay has a clear
covered area for the display.

Clear Film
Overlay

Ribbon
Connector

3. Peel the original overlay off the front of


control panel.
Clear
Covered Area

3-15
Top panel removal

3. Lift the top panel and slide it back.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove two T-20 screws from the bottom


half of each hinge. These are self-tapping
screws. 4. Grasp the panel from the sides, lift and slide
the panel off the top of the washer.

Two T-20
Screws

2. Unlock the two locks at the front corners of


the cabinet. NOTE: The top half of each hinge is riveted
to the top panel. If it is necessary to replace
a hinge, rivets would have to be drilled out.

Rivets

3-16
Top panel prop rod

5. The top panel prop rod support is attached


to the chemical dispenser support with
double stick tape.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Prop Rod
Failure to do so can result in death or Support
electrical shock.

1. Open the top panel. (See page 3-1)

2. To remove the top panel prop rod, rotate the


rod forward.

3. Slide the end of the hook out of the


mounting hole.

Grommet In
Mounting Hole

4. The rubber grommet can be removed from


the prop rod mounting hole.

3-17
Chemical dispenser

1. To access and service the chemical 4. A dispenser block-off cover can be installed
dispenser, lift the cover of the dispenser. to prevent access to the pre-wash or bleach
dispensers. Insert the block-off cover into
2. The bottom side of the cover is marked 1, the desired dispenser and push down until
2, 3 and a flower symbol for prewash, main the tabs on the front and back of the cover
wash, bleach and fabric softener click into position.

3. The two right chemical dispenser cups have


siphon covers that can be removed for
cleaning. Use a small flat blade screwdriver
to pry the top corner of siphon away from
the edge and lift the siphon off the tube.
5. To remove a block-off cover, use a small flat
blade screwdriver to pry under the corner
of the cover and release the clips from the
dispenser.

NOTE: These siphons need to be cleaned


frequently to avoid build up of chemicals.
Clean up inside the tube and all around the
chemical dispenser cup.

3-18
Chemical dispenser lid and gasket

4. The cutouts on the back edge of the gasket


are for the lid hinges.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or 5. When reinstalling the gasket, the chemical
electrical shock. dispenser will at least need to be lifted to
allow the gasket to be wrapped under the
edge of the dispenser frame.
1. Open the top panel. (See page 3-1)
6. Remove two T-20 screws from the front
2. The chemical dispenser lid can be removed, edge of the dispenser frame.
by pulling the long hinge pin out, with a pair
of pliers.

Two T-20
Screws

Hinge Pin 7. Lift the front edge of the dispenser and slide
it forward to release the two tabs at the
back edge of the dispenser, and allow the
3. To remove the chemical dispenser outer dispenser to be lifted.
gasket, lift up at the edge and peel the
gasket away from the edge of the dispenser.
8. Make sure the gasket is wrapped under the
edge of the dispenser all the way around
the dispenser.

Gasket
Wrapped

Dispenser
Edge

3-19
Chemical dispenser removal

3. Mark the water inlet valves, if they are not


already marked.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the top panel of the washer.


(See page 3-16)

nnThe water inlet hoses attached to the 4. Loosen the worm gear clamps that secure
back of the chemical dispenser come pre- the hoses to the back of the chemical
installed on MXR washers. dispenser.

nnThe large diameter hose, attached to the TECH TIP: Worm gear clamps can be
lower right end of the chemical dispenser, removed with a Phillips or flat blade
connects to the chemical injection mixing screwdriver or a 7mm hex head socket.
chamber at the back right corner of the
washer. 5. Pull the hoses off the chemical dispenser.

2. Mark the chemical dispenser inlet hose 6. Loosen the worm gear clamp securing the
locations according to the water inlet valves chemical dispenser outlet hose.
they connect to.
7. Pull the hose off the dispenser.

Outlet
Hose

3-20
8. Remove the chemical dispenser outer 11. Lift the dispenser out of the support.
gasket by lifting up at the edge and peeling
the gasket away from the edge of the
dispenser. The cutouts on the back edge of
the gasket are for the lid hinges.

12. Reinstall the gasket before reinstalling the


dispenser. Make sure the gasket is wrapped
under the edge of the frame, all the way
around the dispenser.
9. Remove two T-20 screws from the front
edge of the dispenser frame.

Gasket
Wrapped

Dispenser
Edge

Two T-20
Screws

10. Lift the front edge of the dispenser and


slide it forward to release the two tabs at the
back edge of the dispenser and allow the
dispenser to be lifted.

3-21
Chemical dispenser support

7. Remove two T-20 screws from the right


side, that secure the chemical dispenser
support to the side panel.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Two T-20
Screws
1. Remove the chemical dispenser.
(See page 3-20)
8. Remove four T-30 screws from the lower
2. Remove the automatic door release front edge of the support.
module. (See page 3-7)

3. If replacing the chemical dispenser support,


remove the five standoffs that secure the
automatic door release module in control
panel. Reinstall them in the new support.

Four T-30
Screws

Five
Standoffs 9. Remove two T-20 screws from the left side
of the support.

Two T-20
Screws

4. Remove the control panel from the washer.


(See page 3-14)

5. Remove the top panel prop rod, rubber


grommet and prop rod support.
(See page 3-17)

6. Remove the coin vault from inside the


washer cabinet. (See page 3-12)

3-22
10. Remove the 10mm hex head bolts from 13. Remove the T-20 screw securing the
front corners of chemical dispenser support. center support brace to the back edge of
washer.

10mm Hex
Head Bolt

T-20 Screw

11. Clip the wire ties that secure the air tube to
the front of the support.
14. Remove the center support brace.

15. Remove the chemical dispenser support.

Wire Ties

12. Remove the T-20 screw securing the


center support brace to the chemical
dispenser support.

T-20 Screw

3-23
Water inlet valve debris filters

3. Pull the filter out of the inlet with a twisting


motion.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Access the water inlet valve debris filters on


the back of the washer.
TECH TIP: Debris filters come from the
Water Inlets factory with the end of the filter pointing
toward the back. Maytag recommends that
filters be installed the opposite way, so the
filter forms a cup shape to catch incoming
debris. This can help reduce the frequency
of filter cleaning.

2. To remove a debris filter, use a pair of pliers


to grip the end of the filter.

3-24
Water inlet valve solenoids - all models

4. Use a flat blade screwdriver to pry up under


the metal frame of the coil.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock. 5. Pull the coil up off the valve stem.

1. Open the top panel. (See page 3-1) 6. To remove the valve stem, use a pair of
needle nose pliers, or a valve core tool, to
unscrew valve stem from the valve body.
2. To remove a 3 or 4-way inlet valve coil, pull
the wire connectors off. These connectors
are not polarity specific.

7. The diaphragm can now be inspected or


replaced.

8. Inspect the valve seat for wear or debris.


Replace or clean as necessary.

3. If removing more than one valve or coil at a


time, mark the valves, hoses and wires for Diaphragm
proper reinstallation.
Valve Seat

TECH TIP: To determine which water valve


is currently energized, use a steel shaft flat
blade screwdriver. Move the screwdriver
near the top of each valve individually. The
valve that has a magnetic attraction to the
screwdriver is the valve that is currently
energized.

3-25
Water inlet valves 3/4” - 55 & 65 lb models

5. Pull the connectors off the coil.

6. To access the connectors, unscrew the


strain relief.

Strain
Electrical Shock Hazard Relief
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Open the top panel. (See page 3-1)

2. To service the components of a single coil


brass body valve, remove the spin nut and
spring washer on top of the coil.
7. Pull the connectors out of the housing.

Nut And 8. To disconnect a wire from a plug, use a #1


Washer Phillips screwdriver to loosen the screw
securing each wire. The plug on the coil
is keyed, with one long blade, for proper
orientation on reinstallation.

Phillips
Screw

3. Lift the coil off the valve stem.

4. Use a flat blade or Phillips screwdriver


to remove the screw securing the wire
connectors to the coil.

Screw

3-26
9. To remove the top valve plate, use a V4 size 13. To remove the valve stem and inspect the
hex key to remove four screws from the top coil bleed off area, remove two T-10 screws.
of the valve. There is a spring up in the stem that will
be pushing the stem up away from the top
valve plate.

Two T-10
Screws

10. Lift the top valve plate and stem off.

14. Lift the valve stem up. The plunger in the


valve stem is spring loaded.

Plunger

11. Lift the spring and diaphragm off.

12. Inspect valve seat for damage or debris.


15. Inspect the bleed off area for damage or
debris. Replace or clean as necessary.
Valve Seat
Bleed Off
Area

NOTE: When reinstalling the diaphragm,


make sure the brass disc faces down, and
the silver disc faces up. Place the spring in
the center of the silver disc.

3-27
Water inlet manifolds - MXR55 - 65 only

5. The manifold, inside the cabinet, can now


be moved away from the back panel.

6. The manifold consists of a valve at the


bottom, an elbow, a coupling and a T-fitting.
The hot water manifold is removed the
Electrical Shock Hazard same way.
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Open the top panel. (See page 3-1)

2. On 55 & 65 pound washers, remove the


27mm brass fitting securing the manifold to
the upper back panel. Use a pipe wrench
inside washer cabinet to secure manifold
while loosening the fitting on the back.

3. Remove brass fitting from the back panel.

4. Use pipe dope to seal the threads of the


fitting during reinstallation.

3-28
Mains disconnect

4. Remove the knob shroud.

5. Open the top panel. (See page 3-1)

6. The mains disconnect is near the top left


back corner inside the cabinet.
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the Phillips head screw securing


the knob to the switch on the back panel. Mains
Disconnect

7. Remove four Phillips screws, from the


switch base on the back panel, to release
the switch inside the cabinet.

2. Pull the knob off the switch.

3. Remove two Phillips screws behind knob.


8. Loosen the Phillips head screws that secure
the wires to the switch.

Phillips
Screws

Two Phillips
Screws

3-29
Motor contactor Isolating transformer

Electrical Shock Hazard Electrical Shock Hazard


Disconnect power before servicing. Disconnect power before servicing.
Replace all parts and panels before Replace all parts and panels before
operating. operating.
Failure to do so can result in death or Failure to do so can result in death or
electrical shock. electrical shock.

1. Open the top panel. (See page 3-1) 1. Open the top panel. (See page 3-1)

2. The motor contactor is near the top left back 2. The Isolating Transformer is in left back
corner, inside the cabinet. corner, below the contactor, inside the
cabinet of 40 to 65 pound model washers.

Motor
Contactor Isolating
Transformer
3. To remove the motor contactor, press down
on the top and pull out at the bottom, then 3. To remove the transformer remove four T-20
lift up to release the spring loaded mount bolts on the back panel, with nuts inside the
from the bracket on the back panel. cabinet, that secure the transformer to the
back panel.

3-30
EMI filter Fuses

Electrical Shock Hazard Electrical Shock Hazard


Disconnect power before servicing. Disconnect power before servicing.
Replace all parts and panels before Replace all parts and panels before
operating. operating.
Failure to do so can result in death or Failure to do so can result in death or
electrical shock. electrical shock.

1. Open the top panel. (See page 3-1) 1. Remove two T-20 screws that secure the
guard over the fuses on the back panel.
2. The EMI or Electro-Magnetic Interference
filter is in left back corner, below the mains
disconnect, inside the cabinet.
Two T-20
Screws

2. To remove a fuse, use a flat blade


screwdriver to twist a fuse holder one
quarter turn to the left and pull it out.

NOTE: The top two fuses, numbers 1 and


2, are 1 amp, 250 volt. The 3rd and bottom
EMI Filter fuse is only on the MXR40-65 models that
use an Isolating/Separating Transformer.
This fuse is .5 amp, 250 volt.

3. To access wire connectors for fuse sockets,


open the top panel. (See page 3-1)

4. Wire connectors for the fuse sockets are at


the back left corner of the washer cabinet.

Fuse Wire
Connectors

3-31
USB port

5. Open the control panel. (See page 3-2)

6. Disconnect the USB extension cable from


the left end of the display board.

USB
Electrical Shock Hazard Extension
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Open the top panel. (See page 3-1)

2. The USB port is in the back left corner,


inside the cabinet, below the fuses.

USB Port

3. Remove two T-20 screws from back panel.

Two T-20
Screws

4. Pull the USB port away from the back panel


inside the cabinet.

3-32
Chemical injection mixing chamber

5. Loosen the worm gear clamp securing


the steam vent hose to the left side of the
mixing chamber. Pull the hose off.

Hot Cold

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating. Steam
Chemical
Failure to do so can result in death or Dispenser
electrical shock.
6. Remove the back panel. (See page 3-46)
1. Open the top panel. (See page 3-1)
7. Loosen the worm gear clamp securing the
2. Remove four T-20 screws from back panel. overflow hose to the bottom left side of the
mixing chamber. Pull the hose off.

8. Loosen the worm gear clamp securing the


chemical outlet hose to bottom right side of
the mixing chamber. Pull the hose off.

Chemical
Outlet Overflow

3. Loosen the worm gear clamp securing 9. Pull the chemical mixing chamber out from
the chemical dispenser hose to the mixing the inside of the washer cabinet.
chamber inside cabinet. Pull the hose off.
NOTE: There is a baffle in the steam outlet
TECH TIP: Worm gear clamps can be that directs steam out the steam vents.
removed with a Phillips or flat blade
screwdriver or a 7mm hex head socket.

4. On washers with additional brass body inlet


valves, loosen the worm gear clamps that
secure the hot and cold water inlet hoses to
the top left and right of the mixing chamber. Steam
Pull hoses off. Baffle

3-33
Door glass bowl and seal

1. To remove the door glass bowl and seal, 6. Pull the glass bowl and seal away from the
open the washer door. inside edge of the door to remove them.

2. Use a flat blade screwdriver to slide behind


the rubber seal and fold it down away from
the front of the door.

7. To remove the seal, pull the front edge of


the seal over the edge of the glass bowl.

8. Slide the seal down the inside edge of the


glass bowl and remove it.

9. For reinstallation, install the seal around the


3. Push the screwdriver up between the inside edge of the glass bowl.
edge of the door and the seal.
10. Set the bottom edge of the glass bowl
4. Slide the screwdriver approximately one and seal onto the bottom edge of the door
third of the way around the door opening to opening with the lip of the seal over the
separate the seal from the door. edge of this opening.

11. Push the lip of the seal through the


opening, to the front of the door, all the way
around the glass bowl.

5. From the inside of the door, grasp the glass


bowl and seal through the area separated
with the screwdriver. 12. Push the glass bowl to seat the seal in the
door opening.

3-34
Door handle

1. To access and service the door handle, use 4. Remove handle by sliding it off the shaft.
a small flat blade screwdriver to pry the front
cover away from the handle. NOTE: The handle has set screws that
press on springs inside the four channels.
Below the flat washer, in the center of the
handle, are four ball bearings. The springs
in the channels press the ball bearings into
notches in the center collar. The set screws
can be adjusted to provide proper tension
to latch and unlatch the door, but allow
the handle to ratchet around in the same
direction after it is latched or unlatched.

2. The blue ring behind the cover has a ridge


on one side that sets into the ridge inside
the cover.

NOTE: There is a dab of thread lock on the


nut and bolt that secure the handle to the
door. Use non-permanent thread lock on
this bolt when reinstalling the nut.
5. Pull the door handle shaft and spring out,
from of the inside of the door. The spring
has a hook on one end. The other end of
the spring is bent at a right angle.

Thread
Lock

3. Remove the 10mm nut from the center of


the handle. The nut has a nylon insert.
6. To reinstall the spring place the hooked end
onto the shaft. The hook catches on a post
Nylon on the shaft.
Insert

3-35
7. Insert the shaft into the hole in the door with 11. While holding the shaft tight to the inside
the hook of the latch facing the center of the of the door, reinstall the knob.
door.
NOTE: If the center collar of the knob is not
8. The bent end of the spring slides into a held in place, the shaft can push the collar
notch in the door. out, and allow the ball bearings to fall out. If
this happens, loosen, without removing, the
four Allen set screws in the channels of the
Notch handle. Reinstall a spring and ball bearing
Bent into each channel. Insert the collar into the
End center of the knob. Tighten the Allen set
screws until they are flush with the end of
each channel. The ball bearings will seat in
each notch of the center collar.

12. Align the flat side of the shaft with the flat
in the collar of the knob.

Flat Side

9. Before fully seating the shaft in the door,


rotate the shaft one full turn to wind
the spring and provide the tension to
automatically return the hook of the latch
from the 11 o’clock position to the 1 o’clock
position. 13. Hold the shaft tight to the inside of the
door with tension on the spring.
10. Seat the shaft into the door.
14. Hold the collar, in the center of the knob,
to keep the collar and ball bearings in place.

15. Slide the handle onto the shaft with the


flats aligned.

16. Insert flat washer into center of the knob.

17. Reinstall the nut on the shaft.

3-36
18. Reinstall the front cover ring, with the ridge 21. Verify that the hook of the shaft springs
facing the inside of the cover. back to the proper position that matches the
orientation of the hole in the front plate of
the washer.

19. Reinstall front cover, by aligning channels


of the knob with the slots in the cover. 22. Close and latch the door.

23. Verify that the handle latches and ratchets


in the close direction.

24. Unlatch and open the door.


20. Snap the cover into position.
25. Verify that the handle ratchets while
turning further in the open direction.

3-37
Door and hinges

1. The door is attached to the washer with two 5. There may be shims between the hinges
hinges. To remove the door, remove two of and the door for proper alignment and door
the three T-30 bolts in the top hinge. closing pressure. Make sure the shims are
reinstalled as they were found. The shims
mount on posts on the hinge.

Two T-30
Bolts

2. Remove three T-30 bolts from bottom hinge.

6. Pull the hinge blocks off the hinge pins.

Two T-30
Bolts

3. Support the door and remove the last bolt


from the top hinge.
7. To remove the hinge blocks from the
4. Remove the door. There are notches in the washer, remove two T-30 bolts from each
door frame that the hinges fit into. hinge block.

NOTE: The hinge block bolts are longer


than the door to hinge bolts.

TECH TIP: When reinstalling these bolts,


use thread lock on the first 1/8” to 1/4” of the
threads.

Hinge
Notches Door To Hinge
Hinge Bolt Block Bolt

3-38
Front panel

4. Inside the front panel is a rubber edge


cover, around the door opening.

Electrical Shock Hazard Rubber


Disconnect power before servicing. Edge Cover
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
5. A noise and vibration dampening material
is adhered to the lower portion of the inside
1. Remove two T-30 screws, with flat washer, front panel.
at the bottom of the front panel. On PD
models these will be T-30 security screws.
6. There are four rubber pad strips on the front
TECH TIP: These screws may have come edge of each side panel to help reduce
from the factory with thread lock. Applying vibration of the front panel.
some upward pressure on the bottom of the
panel while removing the screws may assist 7. On the top left and right corners of the
in removal. Make sure not to damage the front panel are nylon locator pins. When
front panel in the process. reinstalling the front panel, position these
pins up into holes in the bottom of the
control panel sides.

Locator
Pin

Two T-30
Screws 8. Move the bottom of the front panel in,
toward the washer. At the bottom left and
right side corners are nylon locator pins.
2. Grasp the panel on the sides and pull the These support bottom edges of front panel.
bottom edge out.

3. Drop the top edge down and pull the panel


away from the washer.

Locator
Pin

3-39
Door lock

4. Pull the door lock mechanism out from


behind the door support front plate.

5. Clip the two wire ties that secure the wire


harness to the door lock assembly.

Electrical Shock Hazard 6. When reinstalling the door lock, replace the
Disconnect power before servicing. wire ties through the two standoffs on the
side of the door lock.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Wire Ties
1. Remove the front panel. (See page 3-39)

2. Open the washer door.

NOTE: The door handle will ratchet if it is


repeatedly turned same direction. This is
designed to avoid damage to the plastic
locking mechanism from overturning handle.
7. Pull the wire harness connector off the door
lock. The wire harness is wire tied to the
3. Remove three T-20 screws that secure door front of the washer, where it enters into the
lock behind the front plate. These screws cabinet, below the coin vault.
have deep threads to secure into plastic.
8. Open the top panel. (See page 3-1)

9. Clip any other wire ties necessary to release


Three T-20 the wire harness inside the cabinet.
Screws
10. Open the control panel and lean it forward
in the service position. (See page 3-2)

11. The wire harness connects to the


TECH TIP: On the left side of the door lock automatic door release module in the
mechanism is a button to manually release control panel. Press the locking tab and pull
the door. Push the button and turn the the wire harness connector out.
handle at the same time.
NOTE: Replace any wire ties that were cut
and removed during service or diagnostics.

Manual Door Lock


Release Connector

3-40
Front plate

6. These bolts are slightly shorter than the


door to hinge bolts. Use thread lock when
reinstalling these bolts.

Front Plate Door To Hinge


Bolt Hinge Bolt Block Bolt
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the front panel. (See page 3-39)

2. Remove the door. (See page 3-38)

3. Remove the shims, if present. Pull the hinge 7. Remove the front plate.
blocks off the hinge pins. (See page 3-38)

4. Remove the hinge blocks. (See page 3-38)

5. Remove six T-30 bolts that secure the front


plate to the washer.

NOTE: The bottom bolt is behind the


warning sticker below the door opening.

Six T-30
Bolts

3-41
Drain valve

4. Press the thumb tabs at the top and bottom


of the cover and pull the cover away from
the drain valve.

TECH TIP: If the securing tabs of the cover


happen to break off, make sure to secure
the cover in place with a wire tie through
Electrical Shock Hazard the holes that secure the tabs. The tabs
Disconnect power before servicing. of the cover are not centered. There is a
Replace all parts and panels before notch in the cover that allows a wire to pass
operating. through. The notch needs to be positioned
to the right. The offset tabs assist in proper
Failure to do so can result in death or orientation for reinstallation of the cover.
electrical shock.
5. Disconnect the ground wire by pulling the
1. Remove the front panel. (See page 3-39) connector off.

2. Lift the plastic splash shield below the tub 6. Disconnect the grey power wire by pulling
opening. the connector off.

3. Remove the cover from the motor wire 7. Disconnect the white power wire by pulling
connectors. This cover may have a wire tie the connector off.
securing it that will have to be removed.
TECH TIP: The drain valve has two taps
NOTE: Replace any wire ties that were cut available for varying frequencies. The tap
and removed during service or diagnostics. closest to the front is the 60Hz tap. Tap
behind that is the 50Hz tap.

Connector
Cover

50 Hz
60 Hz

8. The air tube travels down the right side of


the outer tub and connects to the tub drain
hose. There is a foam bumper around the
air tube where it would contact the outer tub
to avoid rubbing on the air tube.

3-42
9. Loosen the worm gear clamp securing the 11. Remove three 13mm hex head bolts and
main drain hose to the pump outlet. Pull the flat washers that secure the drain valve to
hose off the outlet. the washer. These bolts screw into rivet
nuts that are secured to the mounting tabs
TECH TIP: Worm gear clamps can be in the washer.
removed with a Phillips or flat blade
screwdriver or a 7mm hex head socket.

Main Drain
Hose

Three Hex
Bolts

12. Pull the drain valve out of the washer.

10. Loosen the worm gear clamp securing the TECH TIP: Inside the drain valve is a
tub drain hose to the pump inlet. Pull the rotating diverter. The drain valve motor
hose off the inlet. rotates the diverter to close the drain valve
inlet, at the top, before the washer goes
NOTE: The drain hose exits out the back of into fill. If power is lost, the drain valve will
washer through a T fitting. The vertical hose open automatically because the motor must
attached to top of T fitting is the vent hose be powered to keep the drain valve closed.
which is also the overflow hose for washer. The diverter presses against the seal at the
top of the drain valve to keep water in the
tub. Foreign objects can get stuck between
Tub Drain the seal and diverter keeping the diverter
Hose from sealing properly. This can cause water
related error codes, like long fill, because
the water is draining continuously.

Diverter

3-43
Door support front plate

4. Use a pry bar behind the door support front


plate, around the tub opening, to remove it
from the tub front cover.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the front plate. (See page 3-41)

2. Remove three T-20 screws that secure the


door lock behind door support front plate.
(See page 3-40) NOTE: There are hinge plates riveted on
the inside.
3. Remove fifteen 10mm nuts that secure door
support front plate to the tub front cover.

10mm Nuts
Hinge
Plates

3-44
Tub front cover

5. Measure from the base of the washer to the


middle of a bolt on the tub front cover. Mark
the distance on the cover.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the door support front plate.


(See page 3-44) 6. Measure and mark a bolt on the other side
for proper orientation during reinstallation.
2. Pull the drip shield off which is installed with
double stick tape. 7. Loosen the 13mm nuts on both ends of top
bolt clamp securing the tub front cover.
3. The three covers at the bottom are for
heater elements, which would have to be
removed if they were present.

Three
Covers

8. Support the tub front cover.

9. Release the clamp and remove it from


around the edge of the cover.

10. Remove tub front cover from the washer.


4. Mark tub front cover, clamp and tub to assist
in proper orientation during reinstallation. 11. There is a gasket around the entire edge
inside the cover.

Gasket

3-45
Back panel

3. Loosen the two T-30 screws at the bottom


of the panel.

Electrical Shock Hazard


Disconnect power before servicing. Two T-30
Replace all parts and panels before Screws
operating.
Failure to do so can result in death or
electrical shock.

1. Remove five T-30 screws from each side of


the back panel.

4. Pull the top of panel away from the washer


and lift the slots off screws at the bottom to
remove panel from washer.

Five T-30
Screws

2. Remove two T-30 screws from the top edge


of the panel.

Two T-30
Screws

3-46
Lower back panel

4. Remove two T-30 screws from the bottom


back edge of the panel. These screws may
need to be accessed from inside the back of
the washer. The bottom edge is inset under
the back edge of the washer.

Electrical Shock Hazard T-30 Screw


Each Side
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the back panel. (See page 3-46)

2. Remove two T-30 screws from each end of


the lower back panel. 5. Remove two T-30 screws from the back
side bottom edge of the washer.

Two T-30 T-30 Screw


Screws Each Side

6. Clip four wire ties that secure drive motor


3. Remove two T-20 screws that secure the cable to lower back panel. Do not clip the
drain valve T fitting to the lower back panel. standoffs, just the wire ties, or there will be
Push the T fitting inside the washer. nothing to reinstall replacement wire ties to.

Four Wire
Two T-20 Ties
Screws
7. Remove lower back panel from washer.

3-47
Drive motor

4. The belt tension adjustment is a plate with


multiple holes and a spring attached to the
frame of washer.

TECH TIP: There are four holes in the


frame of the washer. When adjusting belt
tension, choose the hole in the base to
Electrical Shock Hazard keep the spring as vertical as possible,
Disconnect power before servicing. depending on which hole is being used in
Replace all parts and panels before the adjustment plate
operating.
Failure to do so can result in death or Belt Tension
electrical shock. Adjustment

1. Remove the back panel. (See page 3-46)

2. The splash guard above the motor and


inverter must be reinstalled, if it is removed.

Splash 5. To remove motor, remove the belt by rolling


Guard it off the edge of the pulley while pulling
the belt away from the washer. The belt is
grooved to match the motor pulley grooves.

3. The bolts that hold the drive motor are on


the inside of the washer, the nuts are at the
back. The bolt on the right is the pivot bolt.
The bolt on the left is connected to the belt
tension adjustment.
6. Loosen the 19mm nut on the drive motor
pivot bolt.

Drive Motor Drive Motor


Bolts Pivot Bolt

3-48
7. Remove the 19mm nut on the drive motor 11. Remove the 19mm nut on the drive motor
mounting bolt securing the belt tension pivot bolt. There are no washers on the
plate. It may be necessary to use a wrench motor mounting bolts. The nuts have a
on the bolt head, under the washer, when nylon locking ring inside them.
loosening this bolt.

Belt Tension
Motor Bolt

12. Remove the pivot bolt from the mount on


the washer frame. Tap it out if necessary.

8. Place a lever device under the motor to


assist in lifting the motor.

9. Slide the belt tension plate off the drive


motor mounting bolt.

10. Remove the spring from the hole in the


frame of the washer.
13. Lift the drive motor and pull it out of the
washer.

14. Remove one of the T-20 screws, below the


inverter, that secure the drive motor cable
strain relief. This screw has a lock washer
and a flat washer.

15. Loosen the second screw and remove the


cable from behind the strain relief.

Two T-20
Screws

3-49
16. Unscrew the #2 Phillips screw securing 19. Mark the wires from the drive motor to
the inverter front cover. Remove cover. The the inverter for proper reinstallation. These
screw does not come out of the cover. wires are connected to contacts U, V and W
of the inverter.
#2 Phillips TECH TIP: Changing the order of any two
Screw drive motor wire connections on the inverter
will change rotation direction of drive motor.

17. Disconnect the RJ-45 inverter


communication wire by pressing the thumb
tab and pulling the connector out.

20. Use a flat blade or Phillips screwdriver to


loosen the screws on contacts U, V and W.

21. Pull the drive motor wire connectors down


to remove them.

22. Loosen the ground wire screw and pull the


connector down to remove it.
RJ-45
Wire

18. Remove the bottom inverter cover by


squeezing in on both sides of the cover to
release the locking clips. Slide the cover
down and out the back of the washer.

Drive Motor
Ground

23. Remove the motor from the washer.

3-50
Inverter fan

5. Lift the thumb tab on the fan cover and


remove the cover.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Thumb Tab
1. Remove the back panel. (See page 3-46)

2. To remove the fan from the inverter heat


sink, use a flat blade screwdriver to lift the 6. Lift the fan out of the inverter heat sink.
two tabs, one on each side, that secure the
inverter cover.

Two Tabs

3. Lift the cover to expose the connectors


inside. 7. Clean the fan, and inverter heat sink air
passages, to allow proper air flow to cool
4. Use a flat blade screwdriver to lift the fan the inverter.
wire connector. Pull the connector off.
NOTE: This cleaning should be performed
at a minimum of annually to avoid overheat
damage to the inverter.

Fan Wire
Connector

3-51
Inverter

4. Disconnect the RJ-45 inverter


communication wire by pressing the thumb
tab and pulling the connector out.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
RJ-45
Wire
1. Remove the back panel. (See page 3-46)

2. The splash guard above the motor and 5. Remove the bottom inverter cover by
inverter must be reinstalled, if it is removed. squeezing in on both sides of the cover to
release the locking clips.

Splash
Guard

3. Unscrew the #2 Phillips screw securing the 6. Slide the cover down and out to remove it.
inverter front cover. Remove the cover. The
screw does not come out of the cover. 7. Mark wires from drive motor to inverter
for proper reinstallation. These wires are
#2 Phillips connected to contacts U, V and W.
Screw

3-52
8. Use a flat blade or Phillips screwdriver to 13. Support the inverter while removing the
loosen the screws on contacts U, V and W. two Phillips screws that secure the top
Pull the drive motor wire connectors down corners of the inverter heat sink. These
to remove them. screws have a lock washer and a flat
washer on them.
9. Loosen the ground wire screw and pull the
connector down to remove it.

10. Loosen the screws that secure the red and


black power wires to the inverter. Pull the
wires down to remove them.

Inverter
Ground Wires

14. Lift inverter and heat sink up, off bottom


two screws, and remove it from the washer.
Inverter Drive Motor
Power Wires Ground Wire

11. Loosen the screw securing the two ground


wires to the inverter. Pull the wires down to
remove them.

12. Loosen the two Phillips screws that secure


the bottom corners of the inverter heat sink.

3-53
Temperature sensor

3. Use a pair of pliers and a slight twisting


motion, to pull the sensor out of the rubber
mounting grommet.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the back panel. (See page 3-46)

2. The temperature sensor is a thermistor


located at the back of the outer tub, near the
bottom edge, next to the tub drain out fitting. TECH TIP: When replacing a failed
temperature sensor, cut the wire off near
the failed thermistor probe. Disconnect the
opposite end connector at the control board.
Cut off the old connector. Wire tie the new
temperature sensor cable along the existing
wire harness. Reconnect at the control
board. When reinserting the sensor into the
rubber grommet, wet it to make insertion
easier.
Temperature
Sensor

3-54
Rotation sensor

5. To remove the sensor, remove the rear most


nut and star washer.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the back panel. (See page 3-46)

2. The tub rotation sensor counts every time


the plate, on the pulley, goes past it. 6. Pull the sensor out of the mounting bracket.

TECH TIP: When replacing a failed


Sensor rotation sensor, cut the wire off near the
Plate failed sensor. Disconnect the opposite
end connector at the control board (J_E).
Cut off the old connector. Wire tie the
new sensor cable along the existing wire
harness. Reconnect at the control board.
Rotation Adjust position as noted in step #3.
Sensor

3. To adjust the rotation sensor, loosen the


lock nuts and move the sensor into position.
The sensor should be approximately 1/16th
of an inch from the plate. Make sure the
plate will not hit the sensor.

4. Tighten the lock nut. Rotation


Sensor

Lock Nut

3-55
Left side panel

5. Remove two T-20 screws inside the front


left edge, near the top. These screws have
a star washer on them.

Electrical Shock Hazard Two T-20


Disconnect power before servicing. Screws
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the front panel. (See page 3-39)

2. Open the top panel. (See page 3-1)

3. Remove the coin vault from inside the 6. There are six T-30 screws that secure the
washer cabinet. (See page 3-12) bottom edge of the side panel. The middle
two screw holes are slotted. Remove four
and loosen the two middle screws. Use
4. Clip the wire ties, in the standoffs, at the top thread lock when reinstalling these screws.
edge of the left side panel.

Standoff Six T-30


Screws

3-56
7. Remove two T-20 screws inside the washer 10. Clip the wire ties, in the standoffs, down
cabinet, under the chemical dispenser the back edge of the left side panel.
support, near the front. These are self
tapping screws with molded on washers. NOTE: Replace any wire ties that were cut
and removed during service or diagnostics.

Two T-20
Screws Wire Ties

8. Remove the back panel. (See page 3-46)


11. Pull the top edge of the side panel away
9. Remove three T-20 screws from the edge of from the washer.
the upper back panel.
12. Lift panel up to release slots from the two
screws at the base of side panel.

Three T-20
Screws

13. Remove the side panel from the washer.

3-57
Right side panel

5. Remove two T-20 screws inside the washer


cabinet, under the chemical dispenser
support, near the front. These are self
tapping screws with molded on washers.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the front panel. (See page 3-39) Two T-20


Screws
2. Open the top panel. (See page 3-1)

3. Remove two T-20 screws inside the front


right edge, near the top. These screws have 6. Remove the back panel. (See page 3-46)
a star washer on them.
7. Remove three T-20 screws from the edge of
the upper back panel.

NOTE: It may help to lift up on the corner of


the control panel while pulling the top edge
of the side panel away from the washer.
Two T-20
Screws

4. There are six T-30 screws that secure the


bottom edge of the side panel. The middle
two screw holes are slotted. Remove four Three T-20
and loosen the two middle screws. Screws
NOTE: Use thread lock when reinstalling
theses screws.

Six T-30
Screws 8. Lift the panel up to release the slots from
the two screws at the base of the side
panel.

9. Remove the side panel from the washer.

3-58
Basket pulley

4. Insert a puller bolt into the shaft. This bolt


is part of the tool kit. It has a conical hole in
the head of the bolt for the center push rod
of the puller to seat in.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
5. Install a three arm puller on the basket
1. Remove the back panel. (See page 3-46) pulley.

2. Place a block through the pulley and brace 6. Support the pulley while using the puller to
it on the washer to keep pulley from turning. remove it from the shaft.

7. There is a key that keeps the pulley from


turning on the shaft.
3. Remove the 24mm bolt and washer
securing the pulley. NOTE: Make sure to keep track of the key.

Key
Bolt And
Washer

3-59
Bearing house

4. Install two support rods into the holes of the


bolts just removed.

5. Mark the bearing house, and support, for


proper alignment during reinstallation.

Electrical Shock Hazard Marks


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Support
1. To access and service the bearing house Rods
without removing the basket, install basket
centering tool from tool kit into door opening
of washer. This will keep basket shaft
centered when bearing house is removed.

6. Remove the remaining 19mm bolts from the


bearing house. These bolts each have a flat
washer.

7. There is a wire bracket on the bottom bolt.


The washer is positioned under the bracket,
against the bearing house.

2. Remove the basket pulley. (See page 3-59)

3. Remove two 19mm bolts, on opposite sides,


that secure the bearing house to the support
on the back of the outer tub.
Wire
Bracket

8. The support rods will hold the bearing


Two 19mm house once all the bolts have been
Bolts removed.

3-60
9. Jack bolts for the MXR 40, 55 and 65 are 13. The shaft seal is reddish and is located
recommended to be M10 120mm bolts, a at the front of the bearing house. This is a
minimum of 100mm of threaded length is triple lip seal
required. Jack bolts for the MXR 20, 25 and
30, should be M8 100mm bolts. 14. The inner and outer lip seals are black and
are located below the shaft seal inside the
10. When using jack bolts, apply a few turns bearing house.
to each bolt in an alternating order. The
bearing house will begin to separate from
the bearing support.

Jack Bolts

NOTE: MXR 40 - 65 models have a cylinder


bearing located behind the inner and outer
seals at the front of the bearing house.
11. There should be an audible sound from There is a sealed ball bearing located at the
the seal, when it releases. Keep turning the rear of the bearing house.
jack bolts with a wrench until they are loose
enough to be turned by hand.

12. Pull the bearing house away from the


basket, off the shaft, and off support rods.

MXR 20 - 40 models have sealed ball


bearings in both the front and rear with no
cylinder bearing.

3-61
Basket

8. Remove the back panel. (See page 3-46)

9. Remove the basket pulley. (See page 3-59)

10. Remove the bearing house.


(See page 3-60)
Electrical Shock Hazard
Disconnect power before servicing. 11. Using two people, pull the basket out of
Replace all parts and panels before the outer tub and set it on its front.
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the front panel. (See page 3-39)

2. Remove the door. (See page 3-38)

3. Remove the front plate. (See page 3-41)

4. Remove the door support front plate. 12. The shaft is attached to back of basket.
(See page 3-44)

5. Remove tub front cover. (See page 3-45)

6. Wedge a 2 x 4 between the basket and


outer tub to keep the basket from turning.

7. Place a couple 2 x 4s under the basket to


support the basket during removal.

NOTE: 2 x 4s need to be inserted so they


avoid the electric element receiver brackets
at the bottom rear of outer tub.

3-62
Baffles in basket

1. To access and service the baffles in the 4. To remove a baffle, remove the double
basket, remove the basket. (See page 3-62) 19mm nuts at the back of the basket.

Double
19mm Nuts

2. There are three baffles, or lifters in basket.


Each baffle is secured on a rod that is 5. To release the baffle, pull the rod and plate
welded to a plate on the front of the basket. out from the front of the basket.

Rod And
Plate

Baffle

3. The rod is visible through holes in basket.

Baffle Rod

3-63
Outer tub & bearing support

5. Slide control panel and chemical dispenser


assembly toward the back of the outer tub.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. Remove the top panel. (See page 3-16) 6. Allow the top back panel to rest on the floor.

2. Remove both side panels of the washer. 7. Lower the control panel assembly. The
(See page 3-56) (See page 3-58) hoses will fold between the front and back
components.
3. Remove the T-20 screw, just behind the
chemical dispenser, securing the front end
of the center support brace.

4. Remove the T-20 screw from the top back


frame rail and remove center support brace.

8. Loosen the 7mm hose clamp securing the


chemical inlet hose to the back of the outer
tub. Pull the hose off.

7mm Hose
Clamp

3-64
9. Disconnect the air tube from the drain hose 13. Pull the basket out of the front of the
fitting. Move the clamp up the tube and pull washer onto the pallets. The shaft is
the tube off. attached to the back of the basket.

Air Tube
Clamp

10. Loosen clamp securing the drain hose to nnWith the basket removed, the features
the bottom of the tub and remove the hose. inside the outer tub can be seen.

Drain Hose nnThe thermistor is located near the bottom of


Clamp the back of the outer tub beside the capped
off hole for a drain plug.

nnOn the bottom of the tub are three heating


element supports. These would hold the
end of the elements and keep them from
warping up when they are heated.

nnThe drain is located in bottom center of tub.

11. Remove bearing house. (See page 3-60) nnNear the top of the back is the vent hole. At
the right of the back, is the inlet for water
NOTE: The shaft is covered with grease. It and chemicals.
may be necessary to lift the shaft, and push,
to get the basket started out of the tub.
Vent
12. Place pallets on a pallet jack and position Hole Inlet
them, so they are close to the bottom of the Hole
outer tub, in front of the washer.

Drain
Plug
Thermistor
Heater
Supports

Drain

3-65
nnIn the center of the back are eight 17mm 16. The outer tub seam is positioned on top, at
bolts that secure the bearing support on the the 12 o’clock position. This is required for
back of the outer tub. proper orientation of tub connections.

nnThe bearing support also has three arms 17. Four clamps on the top of the outer tub
that attach to the edge of the outer tub with secure the tub in the frame. Remove the
two 19mm bolts on each arm. 13mm bolt from each clamp.

Two 19mm
Bolts

14. To remove the outer tub, mark the top arm 18. Remove the outer tub from the frame of
of the bearing support to assist in proper the washer.
orientation during reinstallation.

15. Remove the bearing support.

3-66
Basket reinstall

4. Install a centering rod in the center hole of


the shaft, through the opening in the tub.

Centering
Rod
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. To reinstall the basket, lay a couple 2 x 4s


in the bottom of the tub for the basket to 5. Using two people, one person to push the
slide in on. Make sure to stay in front of the basket into tub, the other person to guide
electric element receiving brackets. the shaft through hole in the tub. Keep the
shaft centered in the hole. Avoid touching
Element the sides of the hole on the way through.
Brackets

2. Position the basket in front of the tub. Use


pallets and boards as needed to get the
basket to the level of the boards in the tub. 6. Make sure boards below the basket do not
get up onto the heater brackets at the back
3. Push the basket about half way into the tub. of the tub, or the basket will be positioned
too high for the shaft to be centered.

Heater
Brackets

3-67
Bearing house reinstall

3. Make sure the marks made on the bearing


house, align with the marks on the support.

4. Move the bearing house as close as


possible to the support at the back of tub.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. To reinstall bearing house, position bearing


house and slide it onto the support rods.

5. When reinstalling the bolts, use thread lock


on the first 1/8th to 1/4” of each bolt.

2. Slide the bearing house over the shaft,


keeping shaft centered in bearing house.

3-68
6. Make sure to reinstall the wire bracket on 8. Remove the two support rods.
the bottom bolt with the washer between the
bracket and the bearing house.

Wire
Bracket
9. Reinstall the final two bolts where the
support rods were located.
7. Tighten the bolts in an opposing order.
Tighten the bolts until there is no gap 10. Tighten all the bolt securely.
between the bearing house and the support.

3-69
Basket pulley reinstall

3. Block the pulley to the basket and tighten


center bolt, pressing pulley onto the shaft.

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

1. To reinstall the basket pulley on the shaft,


when the basket was not removed, align the
key with the slot in the shaft.
4. Reinstall the rotation sensor.

5. Adjust the sensor so the plate passes within


approximately 1/16th of an inch of the
sensor.
Key

Rotation
Sensor

2. Reinstall the center bolt and washer.

3-70
Toroidal autotransformer
MXR20, 25 & 30 - 120VAC models

Advantages of toroidal transformers relative to


other core configurations:
nnMagnetic circuit is nearly ideal

nnLower stray magnetic field


Electrical Shock Hazard
Disconnect power before servicing.
nnLess volume and weight
Replace all parts and panels before
operating.
nnLess audible hum
Failure to do so can result in death or
electrical shock.
nnHigher efficiency
120VAC models use a doughnut style
transformer. This is a step up transformer to nnEasy mounting
bring incoming voltage from 120V to 230V.

NOTE: When servicing the toroidal


transformer make sure that the splash shield
is re-installed above it to protect it from water
dripping from connections above.

3-71
---- NOTES ----

3-72
COMpOnenT TeSTinG
COMPONENT TESTING

Electrical Shock Hazard


Electrical Shock Hazard
Disconnect power before servicing.
Disconnect power before servicing.
Replace all parts and panels before operating.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Failure to do so can result in death or electrical shock.

TeSTinG & RepaiRinG WaTeR inleT valveS


Water inlet valve testing & repairing

Depending on the model there are various Turn off power and remove the wire
numbers of water inlet valves and they may be connectors from the solenoid and check
dual coil or singe coil inlet valves. At the time resistance across the two terminals of the
of this printing all inlet valves for MXR washers solenoid. The resistance found should be
are of the Elbi-Bitron® type. Part numbers for approximately 4,600 (4.6K) Ohms. If the
the inlet valves are: 3-way valve #W10712646 reading is an open circuit (infinite Ω) or varies
and 4-way valve #W10712721. A replaceable from what is shown here by more than 10%,
diaphragm Kit, Part #23003442, has only 1 replace the water inlet valve.
diaphragm in it.
There are screens in the inlet nipples,
Checking for a failed diaphragm, disconnect accessed from the back of the washer, that
power to the washer. Open the top, determine may become clogged. Remove the hoses to
the valve that needs to be checked or check check these screens.
all of them. Remove the clamp from the outlet
side of the valve(s) and see if water is coming Usually an occasional cleaning of the valve
through the valve. No water should be coming is all that is needed to maintain proper valve
through the valve with the power turned off. If operation. In areas with high chlorine content
water is passing through then that diaphragm in the water supply the rubber diaphragm
needs to be replaced, or the entire valve may be affected. Replacement diaphragms
should be replaced. are available to correct swollen or “gummy”
diaphragms. Diaphragm part number
If a coil has failed, it will not allow water to 23003442. It is often more economical
pass, once energized. This can be due to an to replace the entire valve that to use
open circuit in the valve coil or the coil is too replacement parts , however, it is easier to repair
weak to pull the diaphragm and allow water the valve without having to remove the valve
to pass. If the solenoid is activated, the coil body.
should be giving off a slight vibration from the
buzzing coil. The correct reading for the single coil brass
body valve is 1,313 Ohms.

4-1
Inlet
inleT valve-stem
valve-STeM assembly
aSSeMBly parts
paRTS

5. The stem assembly consists of a


diaphragm, a plunger with a rubber tip and a
return spring.
Rubber Tip

Electrical Shock Hazard


Disconnect power before servicing.
Replace all parts and panels before
operating.
Diaphragm Plunger Spring
Failure to do so can result in death or
electrical shock.
6. Inside the valve, the water comes in on
one side and exits out the middle of the
1. Raise the top of the washer (See page 4-2). inlet valve. If the metal sealing surfaces are
damaged, the complete valve assembly
2. Disconnect the coil connections. needs to be replaced.

3. Use a small screw driver to pry the coil off


the stem assembly.

Water In Water Out

7. To reassemble the stem assembly, reinstall


the return spring.

8. Install the plunger with the rubber tip facing


Coil up.

4. Use a pair of needle nose pliers as a 9. Push the diaphragm on until it catches, so
wrench to turn the stem assembly counter- it does not fall out.
clockwise to remove it.
nOTe: Kit is available for repairing
Elbi-Bitron® inlet valves;

Diaphragm part #23003442.

Stem

7-2
4-2
Electrical Shock Hazard
Disconnect power before servicing.
Electrical
ElectricalShock
ShockHazard
Hazard
Replace
Disconnectall parts
power and panels
before before
servicing. operating.
Disconnect power before servicing.
Failure to do
Replace so can panels
result in deathoperating.
or electrical shock.
Replaceall
allparts
partsand
and panelsbefore
before operating.
Failure
Failureto
todo
dososocan
canresult
resultin
indeath
deathor
orelectrical
electricalshock.
shock.
TeSTinG DOOR lOCk COMpOnenTS FROM
DOOR
Door lOCk
DOOR COMPONeNT
lOCk
lock component TeSTiNG
& HaRneSS pluG
testing
FROM
from DOOR
door lOCk
lock &
& HaRNeSS
harness PluG
plug
To check Door Lock Components Testing Door Lock Switches:
from the plug:
Leave the door lock wire harness To test the Door Components
connector on the door lock assembly. from the Lock mechanism,
unplug the harness and follow
Pin 8 Pin 7 Pin 5 same test procedures.
To test the Door Closed Switch:
Touch one test lead to pin #4.
Touch other test lead to pin #8.

To test the Door Locked Switch:


Touch one test lead to pin #7.
Touch other test lead to pin #3.

Pin 4 Pin 1 With the door closed or locked, the meter


Pin 3
should indicate continuity (0 Ω)

With the door open, the meter should indicate


open circuit (infinite Ω).

Pin 8 Pin 7 Pin 5

To test the Door Lock Solenoid Coil:


Touch one test lead to pin #1.
Touch other test lead to pin #5.
The meter should indicate 2.9K - 3.1K Ω.
Pin 4 Pin 3 Pin 1
7-3
Door Lock
Connection

4-3
4-3
Contactor testing

DANGER WARNING
WARNING

Electrical Shock Hazard Electrical Shock Hazard


Only authorized technicians should Disconnect power before servicing.
perform diagnostic voltage Replace all parts and panels before
measurements. operating.
After performing voltage Failure to do so can result in death or
measurements, disconnect power electrical shock.
before servicing.
Failure to follow these instructions
can result in death or electrical
shock.

Voltage Measurement Safety Information


When performing live voltage measurements, you must do the following:
< Verify the controls are in the off position so that the appliance does not start when energized.
< Allow enough space to perform the voltage measurements without obstructions.
< Keep other people a safe distance away from the appliance to prevent potential injury.
< Always use the proper testing equipment.
< After voltage measurements, always disconnect power before servicing.

The contactor is a multi-pole switch activated 2. Unplug washer or disconnect power.


by an electromagnet to close the contacts.
The magnet is activated by voltage supplied 3. Connect voltage measurement equipment.
to a coil of wire wrapped around a ferrous
metal bar (usually made of iron). The voltage 4. Reconnect power and confirm voltage
is supplied to the coil from the control board, reading is correct line voltage.
whenever a cycle is started.
5. If correct voltage is found and the contactor
If the contactor contacts fail to close, the is not pulling in, then the contacts can be
tested by manually pushing in contactor.
inverter will not receive input power to convert
to 3 phase, which runs the motor. The first
6. If this allows the motor to run, the contactor
cause of contacts failing to close is no voltage coil needs to be replaced. Usually the entire
supplied to the contactor coil. contactor is replaced, although the coils are
replaceable separately.
1. Check for proper line voltage or (208-240V)
at the coil. 7. Unplug washer or disconnect power.

4-4
The second cause of the contactor contacts The fourth reason for a contactor not passing
not closing is worn or burnt contacts within the voltage through it would be that the coil is not
contactor. getting voltage to it. To check continuity of the
1. Check for proper line voltage at the connecting wire:
terminals marked L1, L2, on the contactor.
1. Unplug washer or disconnect power.
2. Unplug washer or disconnect power.
2. Remove the two wires from the coil and
3. Connect voltage measurement equipment. from the control board.

4. Plug in washer or reconnect power and 3. Check the wires between the coil
confirm correct line voltage. connectors and the control board connector
for continuity (0Ω). If there is continuity (0Ω)
5. Unplug washer or disconnect power. in both wires, then the problem is in the
control board. Replace the control board,
reconfigure and initialize the control board,
6. If voltage is correct, move the meter leads then check for proper motor operation.
to the opposite side of contactor (T1, T2).

7. Plug in washer or reconnect power and


confirm correct line voltage at T1 and T2 L1 L2
after the contactor is energized and the coil
pulls in. If not, replace the contactor.

8. Unplug washer or disconnect power.

NOTE: Do not do the contactor contact test


by manually pushing in the contactor, as the
pressure on the contacts will be different
and could lead to a false diagnosis.
Coil
The third reason for a contactor failing is an Connectors
open coil. To check resistance at the coil:
1. Unplug washer or disconnect power.

2. Remove the two wires from the coil


connectors.

3. Check resistance across the two terminals. T1 T2


Resistance should be approximately 525Ω.
An open circuit (infinite Ω) reading or a
reading of 20% difference higher or lower
is cause to replace the coil or the complete
contactor.

4-5
Inverter testing

DANGER WARNING
WARNING

Electrical Shock Hazard Electrical Shock Hazard


Only authorized technicians should Disconnect power before servicing.
perform diagnostic voltage Replace all parts and panels before
measurements. operating.
After performing voltage Failure to do so can result in death or
measurements, disconnect power electrical shock.
before servicing.
Failure to follow these instructions
can result in death or electrical
shock.

Voltage Measurement Safety Information


When performing live voltage measurements, you must do the following:
< Verify the controls are in the off position so that the appliance does not start when energized.
< Allow enough space to perform the voltage measurements without obstructions.
< Keep other people a safe distance away from the appliance to prevent potential injury.
< Always use the proper testing equipment.
< After voltage measurements, always disconnect power before servicing.

MXR models use Mitsubishi inverters and To test an inverter,


have 208-240VAC supplied from the contactor 1. Unplug washer or disconnect power.
when a washer cycle is started or running.
The contactor is connected to terminals “L1” & 2. Wait 10 minutes before attempting any
“L2” of the inverter. further steps.

3. Remove the back panel (See page 3-46)

4. Make sure to use a DC volt meter for the


following test because an AC volt meter will
register zero and there could be too much
voltage present.

NOTE: First, test meter at another source


to make sure the meter can measure DC
voltage.

4-6
5. Remove the cover of the D700 series 1. Check DC Buss voltage between Positive
inverter to gain access to the motor (+) and Negative (-) terminals.
connections on the right side and the input
power connections on the left side. 2. Unplug washer or disconnect power.
(See page 3-52)
3. Connect voltage measurement equipment.
6. Measure voltage from Positive (+) to
Negative (-) terminals of the inverter. NOTE: Make sure voltmeter is set to
DC voltage of a setting higher than the
NOTE: This voltage measurement must be expected reading. Black and Red leads
below 24VDC before attempting to remove of the meter need to be polarity sensitive.
the inverter drive or contactor from the Make sure black lead is in Negative port of
washer. If voltage is not below 24VDC, wait meter and it is touching Negative (-) contact
another 10 minutes and repeat step 6. on inverter.
D700 Inverter
4. Plug in washer or reconnect power and
Negative (-) Positive (+) measure voltage.

5. Formula to determine DC Buss voltage


between Positive and Negative terminals
on the inverter is 1.4 x input voltage (for
example; 1.4 x 240VAC = 336VDC Buss
voltage).

6. Unplug washer or disconnect power.

Input Power 7. If DC Buss voltage is 10% or more higher or


lower than expected, replace inverter.

Inverter drive chart


Model Inverter Inverter D700 kW
Brand Rating
MXR20 Mitsubishi 0.4kW
MXR25 Mitsubishi .75kW
MXR30 Mitsubishi .75kW
MXR40 Mitsubishi .75kW
MXR55 Mitsubishi 1.5kW
MXR65 Mitsubishi 1.5kW

4-7
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

Motor winding test Other component


resistance chart
MXR20 - 65 motors have 3 motor winding Component Resistance
wires, 3 black, 1 green (ground) (Ohms / Ω)
Door Lock Coil 2.9K - 3.1KΩ
1. Unplug washer or disconnect power.
Drain Valve 120Ω
2. To gain access to the inverter connections, Contactor Coil 525Ω
remove the rear panel, loosen the Phillips Control Board (P1 to P3 on
screw securing the inverter cover, and 160Ω
control board)
remove the cover.
Elbi Inlet Valve Coil
3.75KΩ
(3 - 4 way valve)
3. Remove wire cover from bottom of the
inverter by gently squeezing in on the sides Danfoss Inlet Valve Coil 1.35KΩ
and pulling it down away from the inverter.

4. Ohm test for shorted winding by checking


each motor lead to ground and the reading
should be an open circuit (infinite Ω).

5. Motor wires connected to inverter drive


and to motor junction box are marked
“1”, “2” and “3” in all MXR20 - 65 models.
Resistance measurements are made from
“1” to” 2”, “2” to” 3”, and from “1” to “3” as
noted in the table below.

NOTE: Make sure the inverter wire cover,


and front cover and screw as well as any
removed wire ties are reinstalled or properly
replaced.

Model Resistance (Ohms / Ω)


MXR20PDA/PNA 7.4Ω, 7.4Ω, 7.4Ω
MXR25PDA/PNA 5.9Ω, 5.9Ω, 5.9Ω
MXR30PDA/PNA 4.5Ω, 4.5Ω, 4.5Ω
MXR40PDA/PNA 4.5Ω, 4.5Ω, 4.5Ω
MXR55PDA/PNA 2.3Ω, 2.3Ω, 2.3Ω
MXR65PDA/PNA 2.2Ω, 2.2Ω, 2.2Ω

4-8
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

Door lock component testing


from control board
To disconnect wires on the door lock wire To disconnect wires on the door lock wire
harness on a PD model, go to the Auto-Unlock harness on a PN model, go to the Main
module J_T connector. Control Board J_DL connector.

To test the Door Lock Solenoid Coil: To test the Door Lock Solenoid Coil:
Test wires T8 and T16 Disconnect the terminal connector.
The meter should indicate 2.9K - 3.1KΩ. Use wires #8 and #16 in the harness plug.
The meter should indicate 2.9K - 3.1KΩ.
To test the Door Closed Switch:
Test wires T8 and T9 To test the Door Closed Switch:
The meter should indicate continuity (0 Ω) Disconnect the terminal connector.
with the door closed or locked. Use wires DL9 and DL8 in the harness plug.
The meter should indicate continuity (0 Ω)
To test the Door Locked Switch: with the door closed or locked.
Test wires T10 and T13
The meter should indicate continuity (0 Ω) To test the Door Locked Switch:
with the door closed and locked. Disconnect the terminal connector.
Use wires DL10 and DL13 in harness plug.
The meter should indicate continuity (0 Ω)
with the door closed and locked

To test rectifiers remove control harness plug


and test at the control terminals.
Set meter to 2KΩ min, good rectifiers will read
in 1 direction only.
Rectifier #1:
Touch one test lead to terminal DL3.
Touch other test lead to Terminal DL11.
Rectifier #2:
Touch one test lead to terminal DL7.
Touch other test lead to Terminal DL15.
Rectifier #3:
Touch one test lead to terminal DL8.
Touch other test lead to Terminal DL16.

4-9
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

Main control board testing

Of All the parts that are returned to Whirlpool Next, look at the power supply connector
Corporation for testing, that have been found (J_P) on the Main Control Board for PN
to have No Apparent Defect (NAD), it is by far models, or at J_P on the Auto Lock Release
the electronic control that heads the list. More Board, on PD models. Make sure this
control boards have been replaced in the field connector is properly positioned on the control
without actually fixing the problem than any board. The grey wire should always be to
other part. the left. Then check for proper power (220-
240VAC) at the connector, if these two items
There is not much to test on a control board check OK, then the Main Control Board is
that is not basically visual, but depending on defective. If no voltage check the fuses on the
the symptom or failure mode there are items washer rear.
to test. Always check that all connectors
are firmly connected to the control board. NOTE: When replacing a failed control board
Sometimes, just unplugging a connector and that is out of warranty it could be a good idea
re-plugging it onto the control will correct a to remove, wrap and store the display as a
problem. service part for future needs. Many complete
control boards are replaced yearly that really
If the failure displayed is a “Memory Failure” it only required a working display board.
could be due to a small area failure in a fixed
Random Access Memory (RAM) chip that may
not cause this problem again for years. If a
Memory Failure occurs more than a couple
times a year, then it is cause to replace the
control board.

Blank displays can be checked by opening


the top of the washer and looking at the back
side of the control board. The Display Board
powers the display through a 2-pin connector
with red and white wires located between
J_L and J_01. Make sure this connector is
secure, and provides 4.5VDC. If there is
correct voltage then the Display Board is bad.
Also check that the jumper between the Main
Control Board and Display Board is secure.

4-10
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

PD keypad testing

1. Unplug washer or disconnect power. NOTE: Due to variablility in contacts within the
membrane switches, full continuity may not be
2. Set the ohmmeter to the R X 1 scale. Set achieved. Look for changes of resistance on
digital ohmmeters to lowest scale. the meter.

3. Using a ribbon connector test board like the Display board pin-outs:
one shown below; touch the ohmmeter test J_K = User interface ribbon connector, coin.
leads to the contacts listed. Press the button
listed for each pair of contacts. The meter Button Ribbon Trace
should indicate continuity (0 Ω). If the meter
indicates an open circuit (infinite Ω), replace Power Wash K8 K9
the membrane switch. Normal K5 K9
Delicates K7 K9
Temperature K4 K7
Soil Level K4 K8
Extra Rinse K4 K7
Start K3 K6
Stop K3 K7
Soft Key A K4 K6
Ribbon Trace 1 Soft Key B K6 K9
Marked

4-11
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

PN keypad testing

1. Unplug washer or disconnect power. NOTE: Due to variablility in contacts within


the membrane switches, full continuity
2. Set the ohmmeter to the R X 1 scale. Set may not be achieved. Look for changes of
digital ohmmeters to lowest scale. resistance on the meter.

3. Using a ribbon connector test board like


the one shown below; touch the ohmmeter
test leads to the ribbon traces shown below.
Press the button listed for each pair of
traces. The meter should indicate continuity
(0 Ω). If the meter indicates an open circuit
(infinite Ω), replace the membrane switch.

Ribbon Trace 1
Marked

Display board pin-outs: J_K = User interface ribbon connector, OPL.

4-12
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

Isolating transformer Toroidal transformer


testing testing - 120VAC models

Secondary

The Isolating Transformer is in left back 1. Unplug washer or disconnect power.


corner, below the contactor, inside the cabinet
of 40 to 65 pound model washers. This 2. Set the ohmmeter to the R X 1 scale. Set
transformer is used to isolate the power legs digital ohmmeters to lowest scale.
to the controls and small components from the
power circuit to the inverter and drive motor. 3. Touch the ohmmeter test leads to the Red
It is not used to change voltage. and Yellow wires. Meter should indicate
410 Milli-Ohms.
1. Unplug washer or disconnect power.
4. Touch the ohmmeter test leads to the Yellow
2. Set the ohmmeter anywhere between the and Brown wires. Meter should indicate
R X 500 and 1000 scale. 220 Milli-Ohms.

3. Touch the ohmmeter test leads to the 5. Touch the ohmmeter test leads to the Red
primary winding. Meter should indicate 22Ω. and Brown wires. Meter should indicate
180 Milli-Ohms.
4. Touch the ohmmeter test leads to the
secondary winding. The meter should NOTE: Each reading can be ± 20 Milli-Ohms
indicate 16Ω if set for 208-220VAC primary.

4-13
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

Temperature sensor testing

The temperature sensor cable is connected at QUICK TEST:


the upper right hand side of the control board
1. Unplug washer or disconnect power.
on a 3 pin connector labeled “J_T1” and it is
wire-tied along the cabinet with the rest of the
wire harness until it reaches the bottom right 2. Disconnect the Temperature Sensor from
rear of the outer tub, where it is inserted and “T1” on the control board.
held in place by compression.
3. Check in Status Screen for temperature
The 3 pins on the T1 connection of the washer reading. Temperature reading in the display
control board are as indicated below: should be 255°F.

Left pin: White wire = Negative (-) 4. Short the left pin and the right pin together.
Middle pin: Black wire = Shielded wire
Right pin: Brown wire = Positive (+) 5. Check in Status Screen for temperature
reading. Temperature reading in the display
The Thermistor within the sensor is connected should be 34°F.
across the left pin (negative) and the right
pin (positive). Measuring at the control board 6. Check resistance across Negative (-) and
“T1” with the sensor connector disconnected, Positive (+) terminals. Resistance readings
the normal DC voltage measured from left pin at various temperature levels are shown
to right pin = approximately 5 volts below. An open circuit (infinite Ω) reading or
a reading of 20% difference higher or lower
is cause to replace the thermistor.

Degree F: (C) Ohms:


50 (10) 880
70 (21.1) 955
90 (32.2) 1055
110 (43.3) 1145
130 (54.4) 1245
Thermistor
Connector 150 (65.6) 1340
170 (76.7) 1440

4-14
Diagnosis and Troubleshooting
Door will not unlock Error message
displayed
Various messages may appear on the display
at the start, during, or at the end of a washing
cycle. In some cases, an audible signal will
alert the operator. When an error occurs, the
washer will automatically go to a safe state.
Use the Diagnostic Program to determine the
Electrical Shock Hazard problem. This program will test the individual
Disconnect power before servicing. functions of the washer one by one.
Replace all parts and panels before nnIf a failure occurs the computer will display a
operating. diagnostic error message.
Failure to do so can result in death or
electrical shock. nnThe program number and step at which the
interruption has occurred are displayed.
IMPORTANT: nnThe Fault Message itself contains a number
and a corresponding text label by which it
nnBefore opening the door, turn off the is easy to find the related information in the
washer. manual.
nnDo not open the door if the drum has not nnIf UNLOAD is displayed, the door can be
completely stopped. opened.
nnDo not open the door if “TOO HOT” is
displayed.
nnDo not open the door if any part of the
washer feels too warm.
nnDo not open the door if there is water in the
drum.
Possible Cause
nnA power outage.
XX: the program number
Solution
YY: the program step number
nnMake sure it is OK to open the door.
Err ZZZ: the number of the occurred error
nnRemove front panel.
nnReach over the edge of the front panel on Fault Message: the text label of the error
the door lock side. message

nnFirst push the emergency door opening


button, then turn the door handle right.
nnOpen the door.

5-1
How to handle fault messages

nnCheck the failure code information in this If at the end of the cycle the safety
section to determine the nature of the conditions are not met, the display will show
problem. TOO HOT or WATER IN CAGE.
nnAsk for an experienced technician’s
assistance to solve the problem.
nnAll relevant safety messages must be
followed before proceeding.
How to override and erase Fault
Messages:
nnPressing SERVICE
nnPressing STOP or ENTER in the Program
Mode
nnSwitching the power off/on
nnOpening the door (faults 4 and 41)

For safety reasons, the door will not be nnIf the cause has corrected itself, for
unlocked if: example, the water has dropped below
the required level for spin or the water
– There is still water in the drum temperature has dropped below 131°F
(55°C) the error messages TOO HOT
– The water temperature is above 131°F or WATER IN CAGE will disappear
(55°C) automatically.
– The drum is still turning (for safety IMPORTANT:
reasons, the door will not unlock until
the drum comes to a complete stop) nnIf the drain valve does not function and
if there is still hot water in the tub at the
– There is a problem with the door lock end of the wash cycle, the actual water
system temperature and level will be shown on the
display. Wait until the water drains and is
nnAt the end of the cycle, the washer cooled before any intervention is performed
computer will perform a safety test because hot water can cause severe burns.
sequence.
nnThe error message “TOO HOT” can also
appear at the end of a cycle even if no
failure occurred in the cycle. This signal will
continue until the drum temperature drops
below 131°F (55°C).

5-2
The computer will begin a specific Special cases:
routine depending on the failure nnFor E11: Fill Time failure and E14:
type: Heating time failure after overriding and
erasing the Failure Message, restart or
nnWHEN SAFETY IS INVOLVED stop the sequence, when “Continue ?” is
displayed.
 Full stop + tumble:
Possible cause:
– The program is stopped but will run the – water supply inlets off
tumble sequence – decreasing capacity of heating elements;
or washer does not have heating elements
 Full stop + safety:
nnFault 31: Initialization Fault Inverter
– Time the program is stopped and a and 32: Verification Fault Inverter can
safety time is started be erased by switching off the power.
But as Faults 31 and 32 indicate that the
 Do not start: Frequency Inverter is not loaded with the
correct parameter settings, the washer
– The program will not be started as long can be damaged when the Inverter is
as the safety conditions are not fulfilled functioning with the incorrect settings.
nnWHEN SAFETY IS NOT INVOLVED Before using the washer, have a technician
inspect the problem.
 Full stop + request for continue: nnFault 41: Service Due will keep occurring
– A request to Continue ? the program is until the cycle counter is reset.
displayed
 Skip + continue:
– The actual cycle step is skipped and the
program continues with the next step
 Continue:
– The program continues

5-3
Fault code overview
Fault Code Overview
CODE MESSAGE FAILURE FAULT OCCURRENCE ACTION
E2 No Drain End Drain failure Draining Full Stop + Tumble
E3 Tilt Fault Safety switch activated Whole cycle, revolutions Full Stop + Tumble
under distribution revolutions
level
E4 Imbalance Safety switch activated Spin Skip + Continue
during transition from
distribution into spin
sequence
E5 Tilt High Sp Safety switch activated at High revolutions Full Stop + Safety Time
high revolutions
E6 Door Switch Door switch failure Whole cycle Full Stop + Safety Time
E7 Door Coil Door lock failure Whole cycle Full Stop + Safety Time
E8 Door Start Door lock failure in beginning Beginning of cycle Do not start
of cycle
E9 Door End Door lock opening failure at End of cycle Do not start
end of cycle
E11 No Fill Fill failure Filling Full Stop + Request for Continue
E12 OverFill Failure due to water overfill After or during filling Full Stop + Tumble
(water level above pre-set
value)
E13 No Heating Heating failure Heating Full Stop + Tumble
E14 Heat. Time Heating time failure Heating Full Stop + Request for Continue
E15 Too Hot Too hot Heating Full Stop + Tumble
E21 OverFlow Water level too high After or during filling Full Stop + Tumble
E24 Level Sens. Defective level sensor Before start up Continue + Do not start
E25 Temp Sensor Defective temperature sensor Before start up Continue + Do not start
E26 Mitsub. Code Undefined frequency inverter Whole cycle Full Stop + Tumble
error code
E27 Invert.Com. Communication fault inverter Whole cycle Full Stop + Safety Time
E28 THT time THT Time out Spin sequence Full Stop + Safety Time
E29 OV3/OP time OV3 Time out/E.OP Spin sequence Full Stop + Safety Time
E31 Load Par Initialization fault frequency Parameter set-up Do not start
inverter
E32 Verify Par Verification fault frequency Parameter loading Do not start
inverter parameters
E35 Wrong Softw Incorrect software version Using new software version Do not start
E36 Imbalance Unbalance detection system Spin sequence Reduction of spinning sequence
activated revolutions (for information only)
E37 No Drain Spr Drain failure at spray Spray sequence Full Stop + Tumble
sequence
E39 Out of Soap Soap supplies running out of Wash step For information only
soap
E41 Service Due Service due warning End of cycle For information only
Open door = reset
E42 Connection No network connection Data transfer networking For information only

E43 Voltage Par Incorrect voltage range Configuration menu Make correct selection
selection
E44 Model Type Incorrect selection of Configuration menu Make correct selection
machine type

5-4
49
Fault Code Overview (continued)
CODE MESSAGE FAILURE FAULT OCCURRENCE ACTION
E80 SoapTimeOut Incorrect signal for liquid Whole cycle Full Stop + Tumble
detergent dispensing
E81 No Reheat Heating failure Wash step (traceability only) Full Stop + Tumble
E82 No Refill Refill failure Wash step (traceability only) Full Stop + Request for Continue
E83 Power Interruption No successful wash cycle Abnormal cycle termination Re-enter wash cycle selections
termination (traceability only)
E85 RTC Reset Bat Real time clock, no battery End cycle (traceability only) For information only
or battery low power
E100 Weigh No Comm Communication fault (models with weighing Full Stop + Tumble
weighing system system only)
E101 Weigh Low Washer weight too low (models with weighing Do not start
system only)
E102 Weigh High Washer weight too high (models with weighing Do not start
system only)
E103 Weigh Balance Weight not balanced over (models with weighing Do not start
4 load cells system only)
E104 Weigh Overload Weight on individual load cell (models with weighing Full Stop + Tumble
exceeds maximum system only)
E105 Weigh Airbags No functional air pressure (models with weighing Do not start
system system only)
E300– MITS ERR Specific Mitsubishi inverter Whole cycle Full Stop + Safety Time
E353 alarm
E500– MEMORY ERR Memory error Any time Full Stop + Safety Time
E525
E550 TRACEABILITY Internal memory error data Traceability function, For information only
WRITE for traceability whole cycle
E551 TRACEABILITY Internal traceability memory Traceability function, For information only
FULL is full whole cycle
E560– USB ERRORS Errors in communication Only in advanced menu For information only
E563 with USB flash disk data export/import
E600– SOFTW. ERR Software error Any time Full Stop + Safety Time
E628

5-5
50
DIAGNOSTIC PROGRAM
The purpose of the Diagnostic Program is to test the washer Service Menu
Menu
functions one by one. Service
Select dia
•• Select dia
n HOW TO GET INTO THE DIAGNOSTIC MENU Diagnostic Prog
Prog …

1. Select Cycle is displayed.Diagnostic program Diagnostic
Enter the Setup Mode. (See page 5.)
The Main Menu is now available.
Press ARROW DOWN to select the Service Menu. n Select Diagnostic Program
Select the Diagnostic Program Menu at the Service Menu.
The purpose of the Diagnostic Program is to 3. Motor test
test the
TESTwasher functions one by one.
SEQUENCE Diagnostic Cycle
Diagnostic Cycle
ST
Press ST
 Display test and door lock test •• Press
TEST SEQUENCE
Sensor test 4. Test of outputsStart
for Cycle
external chemical
No
pumps
Start Cycle No
 Motor test
1. Display test
 Test and door
of outputs lock liquid
for external test detergent pumps Exit
Exit
 Water fill, heating and drain test 5. Water fill, heating and drain test
 BASIC Diagnostic Wash program
n Press START if you want to start
2. Sensor test 6. BASIC Diagnostic Wash
Diagnostic program
Program.

Test Info Explanation


Black display followed Door lock test (locks and unlocks the door 5 times)
1
by a Text display. Display test
*** None Sensor test (all washer sensors are tested)
3 Motor Reverse Wash Speed (inverse direction high spin)
4 Motor Stop Standstill motor
5 Motor Forward Wash Speed (same direction high spin)
6 Motor Distribute Distribution speed (same direction high spin)
7 Motor Low spin Low spin speed (same direction high spin)
8 Motor High spin High spin speed
9 Motor Stop Free run or controlled deceleration
15 Detergents 1..8 The external liquid detergent pumps get activated one by one
20 Inlet 1 The washer takes water at inlet 1
21 Drain 1 The water is drained at drain valve 1
The washer takes water at inlet 2 until the safety level for heating is reached
22 Inlet 2
Heating activated (only if Wait temp = on)
23 Drain 1 (2)* The water is drained at drain valve 1
24 Inlet 3 The washer takes water at inlet 3
25 Drain 1 The water is drained at drain valve 1
26 Inlet 4 The washer takes water at inlet 4
27 Drain 1 The water is drained at drain valve 1
28 Inlet 5 The washer takes water at inlet 5
29 Drain 1 The water is drained at drain valve 1
30 Inlet 6 The washer takes water at inlet 6
31 Drain 1 The water is drained at drain valve 1
32 Inlet 17 The washer takes water at inlet 7
33 Drain 1 The water is drained at drain valve 1
34 Inlet 18 The washer takes water at inlet 8
35 Drain 1 The water is drained at drain valve 1
50 Tumble The tumble sequence
Unload End of the Diagnostic Cycle

NOTE: The second drain valve will be opened if the second drain valve has been selected in the Configuration Menu.
No number 2 is displayed at the sensor test as this takes only a fraction of a second.
REMARK: If ++ ++ is displayed at the motor test sequence, then you can Advance (press START) the test Sequence.

53
5-6
BASIC diagnostic wash program
BASIC Diagnostic Wash program

Sequence Supply Inlet Temp Level Wash action Time R.P.M.

Wash B 3-4-5 104°F (40°C) NL A=12 sec R=3 sec 6 min W


Step 1
Drain – – – – – 30 sec D

Rinse 1 – 2-5-6 – NH A=12 sec R=3 sec 1.5 min W


Step 2
Spin – – – – – 1 min L

Final Rinse C 1(+6) – NL A=12 sec R=3 sec 2 min W


Step 3
Spin – – – – – 4.5 min H

Slowdown – – – – – 1 min –

Tumble – – – – A=12 sec R=3 sec 30 sec W

Error messages:
If the computer detects some problem during the Diagnostic Help Program, a diagnostic error message is generated.
Also check the Error Log List in the Service Menu.
Check the error handling and explanation of the error messages.

5-7
---- NOTES ----

5-8
Wiring diagram - MXR40 - 65
Wiring Diagrams

6-1
Wiring diagram - MXR20 - 30

6-2
Alphabetical component index
Automatic door release module - PD models.................................................................... 3-7
Back panel......................................................................................................................... 3-46
Baffles in basket................................................................................................................ 3-63
Basket................................................................................................................................ 3-62
Basket pulley..................................................................................................................... 3-59
Basket pulley reinstall........................................................................................................ 3-70
Basket reinstall.................................................................................................................. 3-67
Bearing house.................................................................................................................... 3-60
Bearing house reinstall...................................................................................................... 3-68
Chemical dispenser........................................................................................................... 3-18
Chemical dispenser lid and gasket.................................................................................... 3-19
Chemical dispenser removal............................................................................................. 3-20
Chemical dispenser support.............................................................................................. 3-22
Chemical injection mixing chamber................................................................................... 3-33
Coin drop and coin sensor - PD models............................................................................ 3-10
Coin vault - PD models...................................................................................................... 3-12
Coin vault switch - PD models........................................................................................... 3-11
Components in the control panel - PD models.................................................................. 3-3
Components in the control panel - PN models.................................................................. 3-3
Control panel removal........................................................................................................ 3-14
Display board..................................................................................................................... 3-6
Display board connections................................................................................................. 3-5
Door and hinges................................................................................................................ 3-38
Door glass bowl and seal................................................................................................... 3-34
Door handle....................................................................................................................... 3-35
Door lock............................................................................................................................ 3-40
Door support front plate..................................................................................................... 3-44
Drain valve......................................................................................................................... 3-42
Drive motor........................................................................................................................ 3-48
Emergency stop button - PN models................................................................................. 3-8
EMI filter............................................................................................................................. 3-31
Front panel......................................................................................................................... 3-39
Front plate.......................................................................................................................... 3-41
Fuses................................................................................................................................. 3-31
Inverter............................................................................................................................... 3-52
Inverter fan......................................................................................................................... 3-51
Isolating transformer.......................................................................................................... 3-30
Left side panel................................................................................................................... 3-56
Lower back panel............................................................................................................... 3-47
Main control board............................................................................................................. 3-4
Mains disconnect............................................................................................................... 3-29
MC-7 control board connections........................................................................................ 3-5
Motor contactor.................................................................................................................. 3-30
Open control panel............................................................................................................ 3-2
Open top panel.................................................................................................................. 3-1
Outer tub & bearing support.............................................................................................. 3-64

7-1
Right side panel................................................................................................................. 3-58
Rotation sensor.................................................................................................................. 3-55
Temperature sensor........................................................................................................... 3-54
Top panel prop rod............................................................................................................. 3-17
Top panel removal............................................................................................................. 3-16
Toroidal autotransformer MXR20, 25 & 30 - 120VAC models........................................... 3-71
Tub front cover................................................................................................................... 3-45
USB port............................................................................................................................ 3-32
User interface overlay........................................................................................................ 3-15
Water inlet manifolds - MXR55 - 65 only........................................................................... 3-28
Water inlet valve debris filters............................................................................................ 3-24
Water inlet valves 3/4” - 55 & 65 lb models....................................................................... 3-26
Water inlet valve solenoids - all models............................................................................. 3-25

7-2
---- NOTES ----

7-3

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