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Mxr65 (MXR Series)
Mxr65 (MXR Series)
Mxr65 (MXR Series)
Service Manual
Maytag Commercial
MXR Series
PD & PN Washers
WASHER MODELS:
TECHNICAL EDUCATION
FORWARD
This Maytag Service Manual, ”Maytag Commercial MXR Series PD & PN Washers”
(Part No. W10602871), provides the Commercial Laundry Service Professional with
information on the operation and service of the MXR series washers. For specific
information on the model being serviced, refer to the Wiring Diagram provided with
the washer. The Wiring Diagrams used in this Service Manual are typical and should
be used for training purposes only. Always use the Wiring Diagram supplied with
the washer when servicing. Throughout this Service Manual, and in the video, the
orientation of verbal locations of items will be as if facing the front of the washer,
unless otherwise specified. This will help to specify the exact meaning of words and
phrases like: left side, on the right, at the front or in the back.
ii
TABLE OF CONTENTS Page
View entire service video................................................................................................... vi
Document links.................................................................................................................. vi
General.................................................................................................................................. 1-1
Commercial washer safety................................................................................................ 1-1
Model and serial number designations.............................................................................. 1-2
Data plate and wiring diagram location.............................................................................. 1-3
Warranty............................................................................................................................ 1-4
General user information................................................................................................... 1-6
Washer maintenance......................................................................................................... 1-6
Belt inspection and adjustment.......................................................................................... 1-8
Bolt torque values.............................................................................................................. 1-9
Dimensions........................................................................................................................ 1-10
Technical specifications..................................................................................................... 1-12
Theory of operation......................................................................................................... 2-1
Water inlet valves............................................................................................................... 2-1
Power................................................................................................................................. 2-1
Washer mounting and construction................................................................................... 2-2
USB update procedure...................................................................................................... 2-3
Chemical injection.............................................................................................................. 2-3
Component Access............................................................................................................ 3-1
Open top panel.................................................................................................................. 3-1
Open control panel............................................................................................................ 3-2
Components in the control panel - PD models.................................................................. 3-3
Components in the control panel - PN models.................................................................. 3-3
Main control board............................................................................................................. 3-4
MC-7 control board connections........................................................................................ 3-5
Display board connections................................................................................................. 3-5
Display board..................................................................................................................... 3-6
Automatic door release module - PD models.................................................................... 3-7
Emergency stop button - PN models................................................................................. 3-8
Coin drop and coin sensor - PD models............................................................................ 3-10
Coin vault switch - PD models........................................................................................... 3-11
Coin vault - PD models...................................................................................................... 3-12
Control panel removal........................................................................................................ 3-14
User interface overlay........................................................................................................ 3-15
Top panel removal............................................................................................................. 3-16
Top panel prop rod............................................................................................................. 3-17
Chemical dispenser........................................................................................................... 3-18
Chemical dispenser lid and gasket.................................................................................... 3-19
Chemical dispenser removal............................................................................................. 3-20
Chemical dispenser support.............................................................................................. 3-22
Water inlet valve debris filters............................................................................................ 3-24
Water inlet valve solenoids - all models............................................................................. 3-25
iii
Water inlet valves 3/4” - 55 & 65 lb models....................................................................... 3-26
Water inlet manifolds - MXR55 - 65 only........................................................................... 3-28
Mains disconnect............................................................................................................... 3-29
Motor contactor.................................................................................................................. 3-30
Isolating transformer.......................................................................................................... 3-30
EMI filter............................................................................................................................. 3-31
Fuses................................................................................................................................. 3-31
USB port............................................................................................................................ 3-32
Chemical injection mixing chamber................................................................................... 3-33
Door glass bowl and seal................................................................................................... 3-34
Door handle....................................................................................................................... 3-35
Door and hinges................................................................................................................ 3-38
Front panel......................................................................................................................... 3-39
Door lock............................................................................................................................ 3-40
Front plate.......................................................................................................................... 3-41
Drain valve......................................................................................................................... 3-42
Door support front plate..................................................................................................... 3-44
Tub front cover................................................................................................................... 3-45
Back panel......................................................................................................................... 3-46
Lower back panel............................................................................................................... 3-47
Drive motor........................................................................................................................ 3-48
Inverter fan......................................................................................................................... 3-51
Inverter............................................................................................................................... 3-52
Temperature sensor........................................................................................................... 3-54
Rotation sensor.................................................................................................................. 3-55
Left side panel................................................................................................................... 3-56
Right side panel................................................................................................................. 3-58
Basket pulley..................................................................................................................... 3-59
Bearing house.................................................................................................................... 3-60
Basket................................................................................................................................ 3-62
Baffles in basket................................................................................................................ 3-63
Outer tub & bearing support.............................................................................................. 3-64
Basket reinstall.................................................................................................................. 3-67
Bearing house reinstall...................................................................................................... 3-68
Basket pulley reinstall........................................................................................................ 3-70
Toroidal autotransformer MXR20, 25 & 30 - 120VAC models........................................... 3-71
iv
COMPONENT TESTING............................................................................................................ 4-1
Water inlet valve testing & repairing.................................................................................. 4-1
Inlet valve-stem assembly parts........................................................................................ 4-2
Door lock component testing from door lock & harness plug............................................ 4-3
Contactor testing................................................................................................................ 4-4
Inverter testing................................................................................................................... 4-6
Inverter drive chart............................................................................................................. 4-7
Motor winding test.............................................................................................................. 4-8
Other component resistance chart..................................................................................... 4-8
Door lock component testing from control board............................................................... 4-9
Main control board testing................................................................................................. 4-10
PD keypad testing.............................................................................................................. 4-11
PN keypad testing.............................................................................................................. 4-12
Isolating transformer testing.............................................................................................. 4-13
Toroidal transformer testing - 120VAC models.................................................................. 4-13
Temperature sensor testing............................................................................................... 4-14
Diagnosis and Troubleshooting................................................................................. 5-1
Door will not unlock............................................................................................................ 5-1
Error message displayed................................................................................................... 5-1
How to handle fault messages........................................................................................... 5-2
Fault code overview........................................................................................................... 5-4
Diagnostic program............................................................................................................ 5-6
BASIC diagnostic wash program....................................................................................... 5-7
Wiring Diagrams.................................................................................................................. 6-1
Wiring diagram - MXR40 - 65............................................................................................ 6-1
Wiring diagram - MXR20 - 30............................................................................................ 6-2
Alphabetical component index................................................................................... 7-1
v
Navigating away from this page will require
INTERACTIVE SERVICE MANUAL INSTRUCTIONS
watching the Equipment & Safety section again.
Click the mouse on any topic in the table of contents to go directly to that section.
Click the mouse on any link that says (See page ?-?) to go directly to the page referenced.
Click the mouse on any button in the links section below to open the attached document.
This symbol means a video clip is available. Click the mouse on the camera icon
to view the video. To close the movie, click the X box at the top corner of the video window.
System requirements to view the video clips in this manual are:
Windows 2000 or higher, Adobe® Acrobat® Reader® version 6 or higher,
Windows Media Player for PC, QuickTime Player for Macintosh computers.
Document links
Programming Instructions PN
vi
General
IMPORTANT
Electrostatic Discharge (ESD)
Sensitive Electronics
ESD problems are present everywhere. ESD may damage or weaken the
electronic control assembly. The new control assembly may appear to
work well after repair is finished, but failure may occur at a later date due
to ESD stress.
1-1
�
Model
MODEL and
MODel AND serial
anD SERIAL number
SeRial NUMBER designations
nuMBeR DeSiGnaTiOnS
DESIGNATIONS
MODEL nuMBEr M XR
X 25 P A V S
BrAnD
M Maytag
DriVE & MOunTinG TYPE
FR Front Loading / Rigid Mounted Washer
FS Front Loading / Free Standing Washer
FX Front Loading / Industrial Free Standing Washer
XR Front Loading / Rigid Mounted Washer
XS Front Loading / Free Standing Washer
PrODuCT
18 - 275 Load Size in Pounds
SEriES
PD Processor Coindrop
PN Processor Non-coin
PC Processor Coin Drop Older Version
MC Mechanical with Coin Drop
MArKETinG CODE
A Non-Tilting Model
T Tilting Model
VOLTAGE CODE
G 220-240V-50Hz
W 120V-60Hz (US)
T 208-240V-60Hz Single Phase
V 208-240V-60Hz Three Phase
R 3380-440-480V-60Hz Three Phase
COLOr
S Stainless
1-2
1-2
Data plate and wiring diagram location
1-3
Warranty
If you need service, please contact your authorized Maytag Commercial Laundry distributor. To locate your authorized Maytag
Commercial Laundry distributor, or for web inquiries, visit www.MaytagCommercialLaundry.com.
Pour toute correspondance écrite :
Maytag Commercial Laundry Service Department
2000 M-63 North
Benton Harbor, Michigan 49022
4/09
1-4
MAYTAG COMMERCIAL LAUNDRY® WARRANTY
FOR COIN OPERATED MULTI-LOAD WASHERS
FIVE YEAR LIMITED WARRANTY (PARTS ONLY – LABOR NOT INCLUDED)
For the first five years from the original date of purchase, when this commercial appliance is installed, operated, and maintained
according to the instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation (hereafter “Maytag”)
will pay for factory specified replacement parts to correct defects in materials or workmanship that existed when this commercial
appliance was purchased. This limited warranty does not include labor.
SIXTH THROUGH TENTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY – LABOR NOT INCLUDED)
In the sixth through tenth years from the date of original purchase, when this commercial appliance is installed, operated, and
maintained according to instructions attached to or furnished with the product, Maytag will pay for factory specified replacement
parts for the following components to correct non-cosmetic defects in materials or workmanship in the part that prevent function of
the product and that existed when this commercial appliance was purchased. This is a limited 10-year warranty on the below named
parts only and does not include labor.
n Outer shell
n Drum and shaft assembly
n Inner welded frame
n Bearings and seals
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PART REPLACEMENT AS PROVIDED
HEREIN. Maytag recommends that you use an “in network” service provider to diagnose and repair your Commercial Laundry
product. Maytag will not be responsible under this warranty to provide additional replacement parts as a result of incorrect diagnosis
or repair by an “out of network” service company. This limited warranty is valid in the United States or Canada and applies only when
the commercial appliance is used in the country in which it was purchased. This limited warranty is effective from the date of the
original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. All other costs including labor, transportation, shipping, or custom duties for covered parts.
2. Factory specified replacement parts if this commercial appliance is used for other than normal, commercial use or when it is used
in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
3. Service calls to correct the installation of your commercial appliance, to instruct you on how to use your commercial appliance,
to replace or repair house fuses, or to correct external wiring or plumbing.
4. Damage resulting from improper handling of product during delivery, theft, accident, alteration, misuse, abuse, fire, flood, acts of
God, improper installation, installation not in accordance with local electrical or plumbing codes, or use of products not approved
by Maytag.
5. Pick up and delivery. This commercial appliance is designed to be repaired on location.
6. Repairs to parts or systems resulting from unauthorized modifications made to the commercial appliance.
7. The removal and reinstallation of your commercial appliance if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions.
8. Damage resulting from exposure to chemicals.
9. Changes to the building, room, or location needed in order to make the commercial appliance operate correctly.
10. Factory specified replacement parts on commercial appliances with original model/serial numbers that have been removed,
altered, or cannot be easily determined.
11. Discoloration, rust, or oxidation of stainless steel surfaces.
12. Factory specified replacement parts as a result of incorrect diagnosis or repair by an “out of network” service company.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and
provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply
to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to
province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this commercial appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes
with this commercial appliance, you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PART REPLACEMENT AS PROVIDED
HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not
allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you.
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
If you need service, please contact your authorized Maytag Commercial Laundry® distributor. To locate your authorized Maytag
Commercial Laundry® distributor, call 1-800-662-3587, or for web inquiries, visit www.MaytagCommercialLaundry.com.
09/13
For written correspondence:
Maytag Commercial Laundry® Service Department
2000 N M 63
Benton Harbor, Michigan 49022-2632 USA
1-5
General user Washer maintenance
information
Maintenance Schedule
1-6
Maintenance Every 500 Working 8. Turn on power at circuit breaker or fuse box.
Hours or 3 Months
Maintenance Every 1000 Working
Hours or 6 Months
nnTurn off hot and cold water to the washer at
the valves.
nnClean water filters.
Electrical Shock Hazard nnClean and remove dirt and dust from:
Disconnect power before servicing. – the inverter cooling fin
– the motor cooling fins
Replace all parts and panels before – the inverter internal fan (if present)
operating. – the external fan (if present)
Failure to do so can result in death or – the external air relieves.
electrical shock.
nnMake sure the fan in the inverter cool fins (if
present) is functioning.
nnObserve the washer from the back for one
wash cycle. Be sure that water does not nnMake sure the external fan (if present) is
leak out of the drain during the wash part functioning.
of the cycle and that it drains freely at the
beginning of extraction. Clean the drain if
either of these symptoms are observed.
1. Turn off power to washer at the circuit
breaker or fuse box.
1-7
Belt inspection and adjustment
1-8
Bolt torque values
IMPORTANT: Replace a damaged bolt with a bolt of the same strength value marked on its head.
1-9
Dimensions
DIMENSIONS
(Rigid-Mount Models)
B 7
A 8
10
D
Front View Side View
G F 6
Rear View
1-10
22
Dimensions
Dimensions (inches/mm)
Model
(lb/kg) A B C D E F G H I J K L M N
20/9 25.98 26.61 43.89 30.91 13.74 6.53 3.46 36.22 4.44 11.53 16.34 40.15 40.35
–
660 676 1115 785 349 166 88 920 113 293 415 1020 1025
25/11 29.53 26.61 48.22 30.91 13.46 8.85 3.85 40.55 4.44 13.31 19.88 44.48 44.68
–
750 676 1225 785 342 225 98 1030 113 338 505 1130 1135
30/14 29.53 31.02 48.22 35.43 13.46 8.85 3.85 40.55 4.44 13.31 19.88 44.48 44.68
–
750 788 1225 900 342 225 98 1030 113 338 505 1130 1135
40/18 35.03 32.09 55.51 36.02 18.31 11.02 5.12 47.72 4.44 11.93 24.61 50 51.85
890 815 1410 915 465 280 130 1212 113 303 625 1270 – 1317
55/24 35.03 37.80 55.51 41.73 18.31 11.02 5.12 47.72 4.44 11.93 24.61 50 51.85
–
890 960 1410 1060 465 280 130 1212 113 303 625 1270 1317
65/28 35.03 40.75 55.51 44.68 18.31 11.02 5.12 47.72 4.44 11.93 24.61 50 51.85
–
890 1035 1410 1135 465 280 130 1212 113 303 625 1270 1317
1-11
Technical specifications
Rigid-Mount
Model (lb/kg) 20/9 25/11 30/14 40/18 55/24 65/28
Washer Dimensions (inches/mm)
Width 25.98/660 29.53/750 29.53/750 35.03/890 35.03/890 35.03/890
Depth 30.91/785 30.91/785 35.43/900 36.02/915 41.73/1060 44.68/1135
Height 43.89/1115 48.22/1225 48.22/1225 55.51/1410 55.51/1410 55.51/1410
Packaging Dimensions (inches/mm)
Width 27.25/690 30.75/780 30.75/780 36.25/920 36.25/920 36.25/920
Depth 32.50/825 32.50/825 37.00/940 37.75/960 44/25/1125 46.75/1185
Height 48.50/1230 52.50/1335 52.50/1335 60.50/1535 60.50/1535 60.50/1535
Inner Drum Dimensions
Diameter 20.87/530 24.40/620 24.40/620 29.53/750 29.53/750 29.53/750
(inches/mm)
Drum Volume 19.8/75 27.7/105 35.7/135 39.59/150 52.8/200 61.6/230
(gal/L)
Door Opening
(inches/mm)
Weight (lb/kg)
Net 298/135 375/170 419/190 673/305 717/325 761/345
Gross 320/145 408/185 441/200 705/320 750/340 794/360
Electrical Requirements
Supply Voltage 208–240 V 1-phase
(60 Hz)
Power Supply – + 10%, with max 1% of the frequency
Deviations
Fuse/Breaker Type Slow (curve D)
GFCI** Class B
Current (Steady 4.8 A 7.5 A 8.1 A 12.5 A 13.0 A 13.2 A
State)
Supply Protection 10 A 10 A 15 A 15 A 15 A 15 A
Device
Washing Functions
Washing 50 RPM 46 RPM 46 RPM 42 RPM 42 RPM 42 RPM
High Extaction 820 RPM 760 RPM 760 RPM 690 RPM 690 RPM 690 RPM
G-Factor 200 200 200 200 200 200
Anchoring
Max. Static Load 427/194 495/225 607/275 899/408 1012/459 1102/499
on Floor (lb/kg)
Max. Dynamic Load 359 + 540/ 427 + 899/ 495 + 1147/ 764 + 1259/ 832 + 1686/ 877 + 1978/
on Floor (lb/kg) 163 + 245 194 + 408 225 + 520 347 + 571 377 + 765 398 + 897
Frequency of 13.7 Hz 12.7 Hz 12.7 Hz 11.5 Hz 11.5 Hz 11.5 Hz
Dynamic Load
Noise
Equivalent Noise 49 dB(A) 49 dB(A) 50 dB(A) 50 dB(A) 50 dB(A) (Wash) 50 dB(A) (Wash)
Level (dB[A]) (Wash) (Wash) (Wash) (Wash) 65 dB(A) (High Spin) 65 dB(A) (High Spin)
53 dB(A) 53 dB(A) 65 dB(A) 65 dB(A)
(High Spin) (High Spin) (High Spin) (High Spin)
1-12
Technical specifications
Soft-Mount and Rigid-Mount
Model (lb/kg) 20/9 25/11 30/14 40/18 55/24 65/28
Water Connection
Water Inlet Connection BSP 3/4"
Water Pressure Range 14.5–116 PSI/0.1–0.8 MPa/1–8 bar
Recommended Water Pressure 43–73 PSI/0.3–0.5 MPa/3–5 bar
Maximum Water Temperature 194°F/90°C
Drain Connection
Drain Type Gravity Feed
Drain Valve Diameter 3" (76 mm)
Flow Rate 55.5 gal/min (210 L/min)
Dispensing
Liquid Soap Signals 8 (See electrical schematic)
Soap Dispenser 4 Compartments (Prewash, Powder Wash, Liquid Wash, Fabric Softener/Last Rinse)
Working Conditions
Ambient Temperature 41 to 95°F/5 to 35°C
Relative Humidity 30% to 90% without condensation
Height Above Sea Level Up to 3280' (1000 m)
Storage Temperature 34 to 131°F/1 to 55°C
1-13
---- NOTES ----
1-14
Theory of operation
Water inlet valves Power
On MXR55 and 65 washers the hot and cold MOTOR POWER CIRCUIT:
water inlet valves are connected to brass When the mains disconnect is turned on,
fittings, that enter the washer from the back power flows through the black and blue wires
and each has a removeable debris filter. The to the contactor. The black and blue wires
manifold consists of a valve at the bottom, an enter the top of the contactor. The contacts
elbow, a coupling and a T fitting. On MXR20- of the contactor close. Power flows out the
40 washers the hot and cold water inlet valves bottom of the contactor, through the black and
are mounted directly to the upper rear panel red wires, to the inverter. The inverter changes
and the plastic hose connections of the inlet the 220 volt single phase to 220 volt three
valve bodies are protruding through this rear phase to run the motor.
panel.
CONTROLS POWER CIRCUIT:
Cold water inlet valve solenoids are located When the mains disconnect is turned on,
near the top back right corner of the washer. power flows through the black and blue wires
The cold water inlet has a 4-way inlet valve to the contactor. The black and blue wires
with a 3/4” inlet and 1/2” outlet. enter the top of the contactor and the EMI
Filter. Two black and 2 blue wires exit the EMI
Hot water inlet valve solenoids are located Filter. The smaller gauge wires go to the top 2
near the top back center of the washer. The fuses on the rear of the washer and the larger
hot water inlet has a 3-way inlet valve with a gauge wires go to the Contactor. The top
3/4” inlet and 1/2” outlet. two fuses power the controls and the control
outputs including the Contactor Coil. In the
Each group of valves is attached to a single MXR40-65 there is an Isolating/Separating
plastic manifold to make up a cold or hot water Transformer that is positioned between the top
inlet valve. These valves control water flow to two fuses and the Control Boards. With the
the individual cups in the chemical dispenser. Isolating Transformer the Black and Blue wires
go to the top of the Transformer (Primary)
If both a hot and cold water inlet is open, it and the Brown and White come off the bottom
can fill at up to 40 liters per minute, or up to 20 (Secondary) without changing the voltage.
liters per minute with only one valve open. The Brown goes to the third and bottom fuse
and comes out of the fuse Red. The Red
Each solenoid has a 220 volt coil. wire then goes to a connector in the harness
along the top rail of the left side panel where
55 and 65 pound washers have an additional it is changed to brown and goes to the J_P
3/4” water inlet valve that T’s off of each water connector on either the Main Control on PN
inlet manifold. These valves control water flow models or on the Auto Release Control on PD
to the chemical dispenser mixing chamber. models.
With the addition of the 3/4” valves, these
washers can fill at up to 50 liters per minute.
2-1
Washer mounting and
construction
This washer is a rigid mount washer which
must be bolted to the floor. There are two
holes in each of the four corners of the washer
base for mounting bolts. These bolts must be
kept tight to keep the washer from vibrating.
Toc Welds
2-2
USB update procedure Chemical injection
A USB port is in the top left corner of the back The chemical injection inlets are located in
panel, below the fuses. A USB extension wire the top right back corner of the back panel.
runs from the port at the back of the washer These inlets are closed off from the factory.
to the control panel. The USB extension cable Inlets must be drilled out before they can be
plugs into the left end of the display board used. The steam vent is part of the chemical
in the control panel. Software updates to the injection mixing chamber.
washer can be done by opening the control
panel and plugging a pre-programmed USB The chemical injection soap board is behind
stick into the display board port, or plug the a cover on the back panel. The chemical
pre-programmed USB stick into the port on injection board connects to the 9 pin
the back of the washer. When the washer is connector on the control board in the control
powered off, and then on again, it looks for a panel.
USB stick. If a USB stick is found it will read
the new programming from the USB stick and
overwrite any programming in the control.
2-3
---- NOTES ----
2-4
Component Access
3-1
Open control panel
Rubber
Pad
3-2
Components in the control panel - PD models
Automatic Door
Release Module
Components accessible in the control panel include the control board, the display board with
display, the automatic door release module on PD models, which stores some electricity in
a capacitor providing power to unlock the door in the advent of a power outage, and a single
Munzprufer coin mechanism with removable coin sensor on PD washers, or an emergency stop
button on PN washers.
3-3
Main control board
Two T-20
Screws
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1. Open the control panel. (See page 3-2) 6. Loosen two T-20 screws in tabs, at the back
edge of control board, inside control panel.
2. Release the locking tab and pull each These screws have a star and a flat washer.
connector off the control board.
Air Tube
Clamp
3-4
MC-7 control board connections
Recycling
J_B
Rotation
Sensor
J_E
DL1
Coin Drop &
Vault Switch
J_A
R2 Drain Valve 2 R10 Cold Water Hopper 4
DL16
Pin 1 Noted With R5 Contactor R11 Hot Water Hopper 1
White Line
Component R6 Heating R12 Hot Water Hopper 2
Power In Door Lock Outputs R7 Cold Water Hopper 1 R13 Cold Water Direct
J_P J_DL J_R R8 Cold Water Hopper 2 R14 Hot Water Direct
R9 Cold Water Hopper 3 R15 Drain Valve 1
USB
J_L
Display Power
Source
Card Reader
J_L
3-5
Display board
Red Edge
Display
3-6
Automatic door release module - PD models
L1 L2
Brown Grey DT6
DT1
DT1 - Brown - To L1
DT4 - White - To DL16
DT5 - Black - To DL8
DT6 - Orange - To DL2
DT8 - Purple - To DL13
(L2 - 230VAC)
T1 T6
T2 - Orange - To Door Lock #4 - Closed Switch
T9 - Brown - To Door Lock #8 - Closed Switch
T10 - Red - To Door Lock #7 - Locked Switch
T13 - Purple - To Door Lock #3 - Locked Switch
T16 - White - To Door Lock #6 - Solenoid Coil
3-7
Emergency stop button - PN models
Thumb Lock
3-8
9. To remove the knob from the control panel, 12. When reinstalling the knob, the arrow on
unscrew the retaining ring from the back of the base should face top of control panel.
the button.
Retaining
Ring
13. Reinstall the serrated side of the retaining
10. Pull the knob out through the front of the nut facing the control panel, so it can grip
control panel. the control panel.
11. The emergency stop button mounting 14. Reinstall the switch block with the thumb
plate can be removed from the control panel lock facing the top of the control panel.
by removing four nuts.
15. Push the switch block into place on the
back of the knob.
3-9
Coin drop and coin sensor - PD models
Sensor
Wires
6. Support the coin drop and remove it from
3. Attached to the top back edge of the coin the front of the control panel.
vault are the coin drop sensor connections
to the control board. These connections can
accommodate a single or multi-coin drop.
3-10
Coin vault switch - PD models
2. Open the top panel. (See page 3-1) 6. Rock switch while pushing it into coin vault.
3-11
Coin vault - PD models
Two T-20
Screws
3-12
9. Remove the T-20 screw below the front left 12. To remove the coin drop connector
corner of the coin vault. terminal board, remove two 7mm hex head
screws that secure it to the coin vault.
NOTE: There is a large flat washer used as
a spacer between the coin vault and the left
side panel.
Two Hex
Screws
T-20 Screw
3-13
Control panel removal
Two Squeeze
Clips
3-14
User interface overlay
Electrical Shock Hazard 6. Align the overlay with the recessed area of
Disconnect power before servicing. the control panel. Center it precisely and
press it into position.
Replace all parts and panels before
operating.
Failure to do so can result in death or 7. Smooth out the surface of the overlay by
electrical shock. rubbing across the entire surface.
Clear Film
Overlay
Ribbon
Connector
3-15
Top panel removal
Two T-20
Screws
Rivets
3-16
Top panel prop rod
Grommet In
Mounting Hole
3-17
Chemical dispenser
1. To access and service the chemical 4. A dispenser block-off cover can be installed
dispenser, lift the cover of the dispenser. to prevent access to the pre-wash or bleach
dispensers. Insert the block-off cover into
2. The bottom side of the cover is marked 1, the desired dispenser and push down until
2, 3 and a flower symbol for prewash, main the tabs on the front and back of the cover
wash, bleach and fabric softener click into position.
3-18
Chemical dispenser lid and gasket
Two T-20
Screws
Hinge Pin 7. Lift the front edge of the dispenser and slide
it forward to release the two tabs at the
back edge of the dispenser, and allow the
3. To remove the chemical dispenser outer dispenser to be lifted.
gasket, lift up at the edge and peel the
gasket away from the edge of the dispenser.
8. Make sure the gasket is wrapped under the
edge of the dispenser all the way around
the dispenser.
Gasket
Wrapped
Dispenser
Edge
3-19
Chemical dispenser removal
nnThe water inlet hoses attached to the 4. Loosen the worm gear clamps that secure
back of the chemical dispenser come pre- the hoses to the back of the chemical
installed on MXR washers. dispenser.
nnThe large diameter hose, attached to the TECH TIP: Worm gear clamps can be
lower right end of the chemical dispenser, removed with a Phillips or flat blade
connects to the chemical injection mixing screwdriver or a 7mm hex head socket.
chamber at the back right corner of the
washer. 5. Pull the hoses off the chemical dispenser.
2. Mark the chemical dispenser inlet hose 6. Loosen the worm gear clamp securing the
locations according to the water inlet valves chemical dispenser outlet hose.
they connect to.
7. Pull the hose off the dispenser.
Outlet
Hose
3-20
8. Remove the chemical dispenser outer 11. Lift the dispenser out of the support.
gasket by lifting up at the edge and peeling
the gasket away from the edge of the
dispenser. The cutouts on the back edge of
the gasket are for the lid hinges.
Gasket
Wrapped
Dispenser
Edge
Two T-20
Screws
3-21
Chemical dispenser support
Four T-30
Screws
Five
Standoffs 9. Remove two T-20 screws from the left side
of the support.
Two T-20
Screws
3-22
10. Remove the 10mm hex head bolts from 13. Remove the T-20 screw securing the
front corners of chemical dispenser support. center support brace to the back edge of
washer.
10mm Hex
Head Bolt
T-20 Screw
11. Clip the wire ties that secure the air tube to
the front of the support.
14. Remove the center support brace.
Wire Ties
T-20 Screw
3-23
Water inlet valve debris filters
3-24
Water inlet valve solenoids - all models
1. Open the top panel. (See page 3-1) 6. To remove the valve stem, use a pair of
needle nose pliers, or a valve core tool, to
unscrew valve stem from the valve body.
2. To remove a 3 or 4-way inlet valve coil, pull
the wire connectors off. These connectors
are not polarity specific.
3-25
Water inlet valves 3/4” - 55 & 65 lb models
Strain
Electrical Shock Hazard Relief
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Phillips
Screw
Screw
3-26
9. To remove the top valve plate, use a V4 size 13. To remove the valve stem and inspect the
hex key to remove four screws from the top coil bleed off area, remove two T-10 screws.
of the valve. There is a spring up in the stem that will
be pushing the stem up away from the top
valve plate.
Two T-10
Screws
Plunger
3-27
Water inlet manifolds - MXR55 - 65 only
3-28
Mains disconnect
Phillips
Screws
Two Phillips
Screws
3-29
Motor contactor Isolating transformer
1. Open the top panel. (See page 3-1) 1. Open the top panel. (See page 3-1)
2. The motor contactor is near the top left back 2. The Isolating Transformer is in left back
corner, inside the cabinet. corner, below the contactor, inside the
cabinet of 40 to 65 pound model washers.
Motor
Contactor Isolating
Transformer
3. To remove the motor contactor, press down
on the top and pull out at the bottom, then 3. To remove the transformer remove four T-20
lift up to release the spring loaded mount bolts on the back panel, with nuts inside the
from the bracket on the back panel. cabinet, that secure the transformer to the
back panel.
3-30
EMI filter Fuses
1. Open the top panel. (See page 3-1) 1. Remove two T-20 screws that secure the
guard over the fuses on the back panel.
2. The EMI or Electro-Magnetic Interference
filter is in left back corner, below the mains
disconnect, inside the cabinet.
Two T-20
Screws
Fuse Wire
Connectors
3-31
USB port
USB
Electrical Shock Hazard Extension
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
USB Port
Two T-20
Screws
3-32
Chemical injection mixing chamber
Hot Cold
Chemical
Outlet Overflow
3. Loosen the worm gear clamp securing 9. Pull the chemical mixing chamber out from
the chemical dispenser hose to the mixing the inside of the washer cabinet.
chamber inside cabinet. Pull the hose off.
NOTE: There is a baffle in the steam outlet
TECH TIP: Worm gear clamps can be that directs steam out the steam vents.
removed with a Phillips or flat blade
screwdriver or a 7mm hex head socket.
3-33
Door glass bowl and seal
1. To remove the door glass bowl and seal, 6. Pull the glass bowl and seal away from the
open the washer door. inside edge of the door to remove them.
3-34
Door handle
1. To access and service the door handle, use 4. Remove handle by sliding it off the shaft.
a small flat blade screwdriver to pry the front
cover away from the handle. NOTE: The handle has set screws that
press on springs inside the four channels.
Below the flat washer, in the center of the
handle, are four ball bearings. The springs
in the channels press the ball bearings into
notches in the center collar. The set screws
can be adjusted to provide proper tension
to latch and unlatch the door, but allow
the handle to ratchet around in the same
direction after it is latched or unlatched.
Thread
Lock
3-35
7. Insert the shaft into the hole in the door with 11. While holding the shaft tight to the inside
the hook of the latch facing the center of the of the door, reinstall the knob.
door.
NOTE: If the center collar of the knob is not
8. The bent end of the spring slides into a held in place, the shaft can push the collar
notch in the door. out, and allow the ball bearings to fall out. If
this happens, loosen, without removing, the
four Allen set screws in the channels of the
Notch handle. Reinstall a spring and ball bearing
Bent into each channel. Insert the collar into the
End center of the knob. Tighten the Allen set
screws until they are flush with the end of
each channel. The ball bearings will seat in
each notch of the center collar.
12. Align the flat side of the shaft with the flat
in the collar of the knob.
Flat Side
3-36
18. Reinstall the front cover ring, with the ridge 21. Verify that the hook of the shaft springs
facing the inside of the cover. back to the proper position that matches the
orientation of the hole in the front plate of
the washer.
3-37
Door and hinges
1. The door is attached to the washer with two 5. There may be shims between the hinges
hinges. To remove the door, remove two of and the door for proper alignment and door
the three T-30 bolts in the top hinge. closing pressure. Make sure the shims are
reinstalled as they were found. The shims
mount on posts on the hinge.
Two T-30
Bolts
Two T-30
Bolts
Hinge
Notches Door To Hinge
Hinge Bolt Block Bolt
3-38
Front panel
Locator
Pin
Two T-30
Screws 8. Move the bottom of the front panel in,
toward the washer. At the bottom left and
right side corners are nylon locator pins.
2. Grasp the panel on the sides and pull the These support bottom edges of front panel.
bottom edge out.
Locator
Pin
3-39
Door lock
Electrical Shock Hazard 6. When reinstalling the door lock, replace the
Disconnect power before servicing. wire ties through the two standoffs on the
side of the door lock.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Wire Ties
1. Remove the front panel. (See page 3-39)
3-40
Front plate
3. Remove the shims, if present. Pull the hinge 7. Remove the front plate.
blocks off the hinge pins. (See page 3-38)
Six T-30
Bolts
3-41
Drain valve
2. Lift the plastic splash shield below the tub 6. Disconnect the grey power wire by pulling
opening. the connector off.
3. Remove the cover from the motor wire 7. Disconnect the white power wire by pulling
connectors. This cover may have a wire tie the connector off.
securing it that will have to be removed.
TECH TIP: The drain valve has two taps
NOTE: Replace any wire ties that were cut available for varying frequencies. The tap
and removed during service or diagnostics. closest to the front is the 60Hz tap. Tap
behind that is the 50Hz tap.
Connector
Cover
50 Hz
60 Hz
3-42
9. Loosen the worm gear clamp securing the 11. Remove three 13mm hex head bolts and
main drain hose to the pump outlet. Pull the flat washers that secure the drain valve to
hose off the outlet. the washer. These bolts screw into rivet
nuts that are secured to the mounting tabs
TECH TIP: Worm gear clamps can be in the washer.
removed with a Phillips or flat blade
screwdriver or a 7mm hex head socket.
Main Drain
Hose
Three Hex
Bolts
10. Loosen the worm gear clamp securing the TECH TIP: Inside the drain valve is a
tub drain hose to the pump inlet. Pull the rotating diverter. The drain valve motor
hose off the inlet. rotates the diverter to close the drain valve
inlet, at the top, before the washer goes
NOTE: The drain hose exits out the back of into fill. If power is lost, the drain valve will
washer through a T fitting. The vertical hose open automatically because the motor must
attached to top of T fitting is the vent hose be powered to keep the drain valve closed.
which is also the overflow hose for washer. The diverter presses against the seal at the
top of the drain valve to keep water in the
tub. Foreign objects can get stuck between
Tub Drain the seal and diverter keeping the diverter
Hose from sealing properly. This can cause water
related error codes, like long fill, because
the water is draining continuously.
Diverter
3-43
Door support front plate
10mm Nuts
Hinge
Plates
3-44
Tub front cover
Three
Covers
Gasket
3-45
Back panel
Five T-30
Screws
Two T-30
Screws
3-46
Lower back panel
Four Wire
Two T-20 Ties
Screws
7. Remove lower back panel from washer.
3-47
Drive motor
3-48
7. Remove the 19mm nut on the drive motor 11. Remove the 19mm nut on the drive motor
mounting bolt securing the belt tension pivot bolt. There are no washers on the
plate. It may be necessary to use a wrench motor mounting bolts. The nuts have a
on the bolt head, under the washer, when nylon locking ring inside them.
loosening this bolt.
Belt Tension
Motor Bolt
Two T-20
Screws
3-49
16. Unscrew the #2 Phillips screw securing 19. Mark the wires from the drive motor to
the inverter front cover. Remove cover. The the inverter for proper reinstallation. These
screw does not come out of the cover. wires are connected to contacts U, V and W
of the inverter.
#2 Phillips TECH TIP: Changing the order of any two
Screw drive motor wire connections on the inverter
will change rotation direction of drive motor.
Drive Motor
Ground
3-50
Inverter fan
Two Tabs
Fan Wire
Connector
3-51
Inverter
2. The splash guard above the motor and 5. Remove the bottom inverter cover by
inverter must be reinstalled, if it is removed. squeezing in on both sides of the cover to
release the locking clips.
Splash
Guard
3. Unscrew the #2 Phillips screw securing the 6. Slide the cover down and out to remove it.
inverter front cover. Remove the cover. The
screw does not come out of the cover. 7. Mark wires from drive motor to inverter
for proper reinstallation. These wires are
#2 Phillips connected to contacts U, V and W.
Screw
3-52
8. Use a flat blade or Phillips screwdriver to 13. Support the inverter while removing the
loosen the screws on contacts U, V and W. two Phillips screws that secure the top
Pull the drive motor wire connectors down corners of the inverter heat sink. These
to remove them. screws have a lock washer and a flat
washer on them.
9. Loosen the ground wire screw and pull the
connector down to remove it.
Inverter
Ground Wires
3-53
Temperature sensor
3-54
Rotation sensor
Lock Nut
3-55
Left side panel
3. Remove the coin vault from inside the 6. There are six T-30 screws that secure the
washer cabinet. (See page 3-12) bottom edge of the side panel. The middle
two screw holes are slotted. Remove four
and loosen the two middle screws. Use
4. Clip the wire ties, in the standoffs, at the top thread lock when reinstalling these screws.
edge of the left side panel.
3-56
7. Remove two T-20 screws inside the washer 10. Clip the wire ties, in the standoffs, down
cabinet, under the chemical dispenser the back edge of the left side panel.
support, near the front. These are self
tapping screws with molded on washers. NOTE: Replace any wire ties that were cut
and removed during service or diagnostics.
Two T-20
Screws Wire Ties
Three T-20
Screws
3-57
Right side panel
Six T-30
Screws 8. Lift the panel up to release the slots from
the two screws at the base of the side
panel.
3-58
Basket pulley
2. Place a block through the pulley and brace 6. Support the pulley while using the puller to
it on the washer to keep pulley from turning. remove it from the shaft.
Key
Bolt And
Washer
3-59
Bearing house
3-60
9. Jack bolts for the MXR 40, 55 and 65 are 13. The shaft seal is reddish and is located
recommended to be M10 120mm bolts, a at the front of the bearing house. This is a
minimum of 100mm of threaded length is triple lip seal
required. Jack bolts for the MXR 20, 25 and
30, should be M8 100mm bolts. 14. The inner and outer lip seals are black and
are located below the shaft seal inside the
10. When using jack bolts, apply a few turns bearing house.
to each bolt in an alternating order. The
bearing house will begin to separate from
the bearing support.
Jack Bolts
3-61
Basket
4. Remove the door support front plate. 12. The shaft is attached to back of basket.
(See page 3-44)
3-62
Baffles in basket
1. To access and service the baffles in the 4. To remove a baffle, remove the double
basket, remove the basket. (See page 3-62) 19mm nuts at the back of the basket.
Double
19mm Nuts
Rod And
Plate
Baffle
Baffle Rod
3-63
Outer tub & bearing support
1. Remove the top panel. (See page 3-16) 6. Allow the top back panel to rest on the floor.
2. Remove both side panels of the washer. 7. Lower the control panel assembly. The
(See page 3-56) (See page 3-58) hoses will fold between the front and back
components.
3. Remove the T-20 screw, just behind the
chemical dispenser, securing the front end
of the center support brace.
7mm Hose
Clamp
3-64
9. Disconnect the air tube from the drain hose 13. Pull the basket out of the front of the
fitting. Move the clamp up the tube and pull washer onto the pallets. The shaft is
the tube off. attached to the back of the basket.
Air Tube
Clamp
10. Loosen clamp securing the drain hose to nnWith the basket removed, the features
the bottom of the tub and remove the hose. inside the outer tub can be seen.
11. Remove bearing house. (See page 3-60) nnNear the top of the back is the vent hole. At
the right of the back, is the inlet for water
NOTE: The shaft is covered with grease. It and chemicals.
may be necessary to lift the shaft, and push,
to get the basket started out of the tub.
Vent
12. Place pallets on a pallet jack and position Hole Inlet
them, so they are close to the bottom of the Hole
outer tub, in front of the washer.
Drain
Plug
Thermistor
Heater
Supports
Drain
3-65
nnIn the center of the back are eight 17mm 16. The outer tub seam is positioned on top, at
bolts that secure the bearing support on the the 12 o’clock position. This is required for
back of the outer tub. proper orientation of tub connections.
nnThe bearing support also has three arms 17. Four clamps on the top of the outer tub
that attach to the edge of the outer tub with secure the tub in the frame. Remove the
two 19mm bolts on each arm. 13mm bolt from each clamp.
Two 19mm
Bolts
14. To remove the outer tub, mark the top arm 18. Remove the outer tub from the frame of
of the bearing support to assist in proper the washer.
orientation during reinstallation.
3-66
Basket reinstall
Centering
Rod
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Heater
Brackets
3-67
Bearing house reinstall
3-68
6. Make sure to reinstall the wire bracket on 8. Remove the two support rods.
the bottom bolt with the washer between the
bracket and the bearing house.
Wire
Bracket
9. Reinstall the final two bolts where the
support rods were located.
7. Tighten the bolts in an opposing order.
Tighten the bolts until there is no gap 10. Tighten all the bolt securely.
between the bearing house and the support.
3-69
Basket pulley reinstall
Rotation
Sensor
3-70
Toroidal autotransformer
MXR20, 25 & 30 - 120VAC models
3-71
---- NOTES ----
3-72
COMpOnenT TeSTinG
COMPONENT TESTING
Depending on the model there are various Turn off power and remove the wire
numbers of water inlet valves and they may be connectors from the solenoid and check
dual coil or singe coil inlet valves. At the time resistance across the two terminals of the
of this printing all inlet valves for MXR washers solenoid. The resistance found should be
are of the Elbi-Bitron® type. Part numbers for approximately 4,600 (4.6K) Ohms. If the
the inlet valves are: 3-way valve #W10712646 reading is an open circuit (infinite Ω) or varies
and 4-way valve #W10712721. A replaceable from what is shown here by more than 10%,
diaphragm Kit, Part #23003442, has only 1 replace the water inlet valve.
diaphragm in it.
There are screens in the inlet nipples,
Checking for a failed diaphragm, disconnect accessed from the back of the washer, that
power to the washer. Open the top, determine may become clogged. Remove the hoses to
the valve that needs to be checked or check check these screens.
all of them. Remove the clamp from the outlet
side of the valve(s) and see if water is coming Usually an occasional cleaning of the valve
through the valve. No water should be coming is all that is needed to maintain proper valve
through the valve with the power turned off. If operation. In areas with high chlorine content
water is passing through then that diaphragm in the water supply the rubber diaphragm
needs to be replaced, or the entire valve may be affected. Replacement diaphragms
should be replaced. are available to correct swollen or “gummy”
diaphragms. Diaphragm part number
If a coil has failed, it will not allow water to 23003442. It is often more economical
pass, once energized. This can be due to an to replace the entire valve that to use
open circuit in the valve coil or the coil is too replacement parts , however, it is easier to repair
weak to pull the diaphragm and allow water the valve without having to remove the valve
to pass. If the solenoid is activated, the coil body.
should be giving off a slight vibration from the
buzzing coil. The correct reading for the single coil brass
body valve is 1,313 Ohms.
4-1
Inlet
inleT valve-stem
valve-STeM assembly
aSSeMBly parts
paRTS
4. Use a pair of needle nose pliers as a 9. Push the diaphragm on until it catches, so
wrench to turn the stem assembly counter- it does not fall out.
clockwise to remove it.
nOTe: Kit is available for repairing
Elbi-Bitron® inlet valves;
Stem
7-2
4-2
Electrical Shock Hazard
Disconnect power before servicing.
Electrical
ElectricalShock
ShockHazard
Hazard
Replace
Disconnectall parts
power and panels
before before
servicing. operating.
Disconnect power before servicing.
Failure to do
Replace so can panels
result in deathoperating.
or electrical shock.
Replaceall
allparts
partsand
and panelsbefore
before operating.
Failure
Failureto
todo
dososocan
canresult
resultin
indeath
deathor
orelectrical
electricalshock.
shock.
TeSTinG DOOR lOCk COMpOnenTS FROM
DOOR
Door lOCk
DOOR COMPONeNT
lOCk
lock component TeSTiNG
& HaRneSS pluG
testing
FROM
from DOOR
door lOCk
lock &
& HaRNeSS
harness PluG
plug
To check Door Lock Components Testing Door Lock Switches:
from the plug:
Leave the door lock wire harness To test the Door Components
connector on the door lock assembly. from the Lock mechanism,
unplug the harness and follow
Pin 8 Pin 7 Pin 5 same test procedures.
To test the Door Closed Switch:
Touch one test lead to pin #4.
Touch other test lead to pin #8.
4-3
4-3
Contactor testing
DANGER WARNING
WARNING
4-4
The second cause of the contactor contacts The fourth reason for a contactor not passing
not closing is worn or burnt contacts within the voltage through it would be that the coil is not
contactor. getting voltage to it. To check continuity of the
1. Check for proper line voltage at the connecting wire:
terminals marked L1, L2, on the contactor.
1. Unplug washer or disconnect power.
2. Unplug washer or disconnect power.
2. Remove the two wires from the coil and
3. Connect voltage measurement equipment. from the control board.
4. Plug in washer or reconnect power and 3. Check the wires between the coil
confirm correct line voltage. connectors and the control board connector
for continuity (0Ω). If there is continuity (0Ω)
5. Unplug washer or disconnect power. in both wires, then the problem is in the
control board. Replace the control board,
reconfigure and initialize the control board,
6. If voltage is correct, move the meter leads then check for proper motor operation.
to the opposite side of contactor (T1, T2).
4-5
Inverter testing
DANGER WARNING
WARNING
4-6
5. Remove the cover of the D700 series 1. Check DC Buss voltage between Positive
inverter to gain access to the motor (+) and Negative (-) terminals.
connections on the right side and the input
power connections on the left side. 2. Unplug washer or disconnect power.
(See page 3-52)
3. Connect voltage measurement equipment.
6. Measure voltage from Positive (+) to
Negative (-) terminals of the inverter. NOTE: Make sure voltmeter is set to
DC voltage of a setting higher than the
NOTE: This voltage measurement must be expected reading. Black and Red leads
below 24VDC before attempting to remove of the meter need to be polarity sensitive.
the inverter drive or contactor from the Make sure black lead is in Negative port of
washer. If voltage is not below 24VDC, wait meter and it is touching Negative (-) contact
another 10 minutes and repeat step 6. on inverter.
D700 Inverter
4. Plug in washer or reconnect power and
Negative (-) Positive (+) measure voltage.
4-7
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
4-8
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
To test the Door Lock Solenoid Coil: To test the Door Lock Solenoid Coil:
Test wires T8 and T16 Disconnect the terminal connector.
The meter should indicate 2.9K - 3.1KΩ. Use wires #8 and #16 in the harness plug.
The meter should indicate 2.9K - 3.1KΩ.
To test the Door Closed Switch:
Test wires T8 and T9 To test the Door Closed Switch:
The meter should indicate continuity (0 Ω) Disconnect the terminal connector.
with the door closed or locked. Use wires DL9 and DL8 in the harness plug.
The meter should indicate continuity (0 Ω)
To test the Door Locked Switch: with the door closed or locked.
Test wires T10 and T13
The meter should indicate continuity (0 Ω) To test the Door Locked Switch:
with the door closed and locked. Disconnect the terminal connector.
Use wires DL10 and DL13 in harness plug.
The meter should indicate continuity (0 Ω)
with the door closed and locked
4-9
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Of All the parts that are returned to Whirlpool Next, look at the power supply connector
Corporation for testing, that have been found (J_P) on the Main Control Board for PN
to have No Apparent Defect (NAD), it is by far models, or at J_P on the Auto Lock Release
the electronic control that heads the list. More Board, on PD models. Make sure this
control boards have been replaced in the field connector is properly positioned on the control
without actually fixing the problem than any board. The grey wire should always be to
other part. the left. Then check for proper power (220-
240VAC) at the connector, if these two items
There is not much to test on a control board check OK, then the Main Control Board is
that is not basically visual, but depending on defective. If no voltage check the fuses on the
the symptom or failure mode there are items washer rear.
to test. Always check that all connectors
are firmly connected to the control board. NOTE: When replacing a failed control board
Sometimes, just unplugging a connector and that is out of warranty it could be a good idea
re-plugging it onto the control will correct a to remove, wrap and store the display as a
problem. service part for future needs. Many complete
control boards are replaced yearly that really
If the failure displayed is a “Memory Failure” it only required a working display board.
could be due to a small area failure in a fixed
Random Access Memory (RAM) chip that may
not cause this problem again for years. If a
Memory Failure occurs more than a couple
times a year, then it is cause to replace the
control board.
4-10
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
PD keypad testing
1. Unplug washer or disconnect power. NOTE: Due to variablility in contacts within the
membrane switches, full continuity may not be
2. Set the ohmmeter to the R X 1 scale. Set achieved. Look for changes of resistance on
digital ohmmeters to lowest scale. the meter.
3. Using a ribbon connector test board like the Display board pin-outs:
one shown below; touch the ohmmeter test J_K = User interface ribbon connector, coin.
leads to the contacts listed. Press the button
listed for each pair of contacts. The meter Button Ribbon Trace
should indicate continuity (0 Ω). If the meter
indicates an open circuit (infinite Ω), replace Power Wash K8 K9
the membrane switch. Normal K5 K9
Delicates K7 K9
Temperature K4 K7
Soil Level K4 K8
Extra Rinse K4 K7
Start K3 K6
Stop K3 K7
Soft Key A K4 K6
Ribbon Trace 1 Soft Key B K6 K9
Marked
4-11
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
PN keypad testing
Ribbon Trace 1
Marked
4-12
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Secondary
3. Touch the ohmmeter test leads to the 5. Touch the ohmmeter test leads to the Red
primary winding. Meter should indicate 22Ω. and Brown wires. Meter should indicate
180 Milli-Ohms.
4. Touch the ohmmeter test leads to the
secondary winding. The meter should NOTE: Each reading can be ± 20 Milli-Ohms
indicate 16Ω if set for 208-220VAC primary.
4-13
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Left pin: White wire = Negative (-) 4. Short the left pin and the right pin together.
Middle pin: Black wire = Shielded wire
Right pin: Brown wire = Positive (+) 5. Check in Status Screen for temperature
reading. Temperature reading in the display
The Thermistor within the sensor is connected should be 34°F.
across the left pin (negative) and the right
pin (positive). Measuring at the control board 6. Check resistance across Negative (-) and
“T1” with the sensor connector disconnected, Positive (+) terminals. Resistance readings
the normal DC voltage measured from left pin at various temperature levels are shown
to right pin = approximately 5 volts below. An open circuit (infinite Ω) reading or
a reading of 20% difference higher or lower
is cause to replace the thermistor.
4-14
Diagnosis and Troubleshooting
Door will not unlock Error message
displayed
Various messages may appear on the display
at the start, during, or at the end of a washing
cycle. In some cases, an audible signal will
alert the operator. When an error occurs, the
washer will automatically go to a safe state.
Use the Diagnostic Program to determine the
Electrical Shock Hazard problem. This program will test the individual
Disconnect power before servicing. functions of the washer one by one.
Replace all parts and panels before nnIf a failure occurs the computer will display a
operating. diagnostic error message.
Failure to do so can result in death or
electrical shock. nnThe program number and step at which the
interruption has occurred are displayed.
IMPORTANT: nnThe Fault Message itself contains a number
and a corresponding text label by which it
nnBefore opening the door, turn off the is easy to find the related information in the
washer. manual.
nnDo not open the door if the drum has not nnIf UNLOAD is displayed, the door can be
completely stopped. opened.
nnDo not open the door if “TOO HOT” is
displayed.
nnDo not open the door if any part of the
washer feels too warm.
nnDo not open the door if there is water in the
drum.
Possible Cause
nnA power outage.
XX: the program number
Solution
YY: the program step number
nnMake sure it is OK to open the door.
Err ZZZ: the number of the occurred error
nnRemove front panel.
nnReach over the edge of the front panel on Fault Message: the text label of the error
the door lock side. message
5-1
How to handle fault messages
nnCheck the failure code information in this If at the end of the cycle the safety
section to determine the nature of the conditions are not met, the display will show
problem. TOO HOT or WATER IN CAGE.
nnAsk for an experienced technician’s
assistance to solve the problem.
nnAll relevant safety messages must be
followed before proceeding.
How to override and erase Fault
Messages:
nnPressing SERVICE
nnPressing STOP or ENTER in the Program
Mode
nnSwitching the power off/on
nnOpening the door (faults 4 and 41)
For safety reasons, the door will not be nnIf the cause has corrected itself, for
unlocked if: example, the water has dropped below
the required level for spin or the water
– There is still water in the drum temperature has dropped below 131°F
(55°C) the error messages TOO HOT
– The water temperature is above 131°F or WATER IN CAGE will disappear
(55°C) automatically.
– The drum is still turning (for safety IMPORTANT:
reasons, the door will not unlock until
the drum comes to a complete stop) nnIf the drain valve does not function and
if there is still hot water in the tub at the
– There is a problem with the door lock end of the wash cycle, the actual water
system temperature and level will be shown on the
display. Wait until the water drains and is
nnAt the end of the cycle, the washer cooled before any intervention is performed
computer will perform a safety test because hot water can cause severe burns.
sequence.
nnThe error message “TOO HOT” can also
appear at the end of a cycle even if no
failure occurred in the cycle. This signal will
continue until the drum temperature drops
below 131°F (55°C).
5-2
The computer will begin a specific Special cases:
routine depending on the failure nnFor E11: Fill Time failure and E14:
type: Heating time failure after overriding and
erasing the Failure Message, restart or
nnWHEN SAFETY IS INVOLVED stop the sequence, when “Continue ?” is
displayed.
Full stop + tumble:
Possible cause:
– The program is stopped but will run the – water supply inlets off
tumble sequence – decreasing capacity of heating elements;
or washer does not have heating elements
Full stop + safety:
nnFault 31: Initialization Fault Inverter
– Time the program is stopped and a and 32: Verification Fault Inverter can
safety time is started be erased by switching off the power.
But as Faults 31 and 32 indicate that the
Do not start: Frequency Inverter is not loaded with the
correct parameter settings, the washer
– The program will not be started as long can be damaged when the Inverter is
as the safety conditions are not fulfilled functioning with the incorrect settings.
nnWHEN SAFETY IS NOT INVOLVED Before using the washer, have a technician
inspect the problem.
Full stop + request for continue: nnFault 41: Service Due will keep occurring
– A request to Continue ? the program is until the cycle counter is reset.
displayed
Skip + continue:
– The actual cycle step is skipped and the
program continues with the next step
Continue:
– The program continues
5-3
Fault code overview
Fault Code Overview
CODE MESSAGE FAILURE FAULT OCCURRENCE ACTION
E2 No Drain End Drain failure Draining Full Stop + Tumble
E3 Tilt Fault Safety switch activated Whole cycle, revolutions Full Stop + Tumble
under distribution revolutions
level
E4 Imbalance Safety switch activated Spin Skip + Continue
during transition from
distribution into spin
sequence
E5 Tilt High Sp Safety switch activated at High revolutions Full Stop + Safety Time
high revolutions
E6 Door Switch Door switch failure Whole cycle Full Stop + Safety Time
E7 Door Coil Door lock failure Whole cycle Full Stop + Safety Time
E8 Door Start Door lock failure in beginning Beginning of cycle Do not start
of cycle
E9 Door End Door lock opening failure at End of cycle Do not start
end of cycle
E11 No Fill Fill failure Filling Full Stop + Request for Continue
E12 OverFill Failure due to water overfill After or during filling Full Stop + Tumble
(water level above pre-set
value)
E13 No Heating Heating failure Heating Full Stop + Tumble
E14 Heat. Time Heating time failure Heating Full Stop + Request for Continue
E15 Too Hot Too hot Heating Full Stop + Tumble
E21 OverFlow Water level too high After or during filling Full Stop + Tumble
E24 Level Sens. Defective level sensor Before start up Continue + Do not start
E25 Temp Sensor Defective temperature sensor Before start up Continue + Do not start
E26 Mitsub. Code Undefined frequency inverter Whole cycle Full Stop + Tumble
error code
E27 Invert.Com. Communication fault inverter Whole cycle Full Stop + Safety Time
E28 THT time THT Time out Spin sequence Full Stop + Safety Time
E29 OV3/OP time OV3 Time out/E.OP Spin sequence Full Stop + Safety Time
E31 Load Par Initialization fault frequency Parameter set-up Do not start
inverter
E32 Verify Par Verification fault frequency Parameter loading Do not start
inverter parameters
E35 Wrong Softw Incorrect software version Using new software version Do not start
E36 Imbalance Unbalance detection system Spin sequence Reduction of spinning sequence
activated revolutions (for information only)
E37 No Drain Spr Drain failure at spray Spray sequence Full Stop + Tumble
sequence
E39 Out of Soap Soap supplies running out of Wash step For information only
soap
E41 Service Due Service due warning End of cycle For information only
Open door = reset
E42 Connection No network connection Data transfer networking For information only
E43 Voltage Par Incorrect voltage range Configuration menu Make correct selection
selection
E44 Model Type Incorrect selection of Configuration menu Make correct selection
machine type
5-4
49
Fault Code Overview (continued)
CODE MESSAGE FAILURE FAULT OCCURRENCE ACTION
E80 SoapTimeOut Incorrect signal for liquid Whole cycle Full Stop + Tumble
detergent dispensing
E81 No Reheat Heating failure Wash step (traceability only) Full Stop + Tumble
E82 No Refill Refill failure Wash step (traceability only) Full Stop + Request for Continue
E83 Power Interruption No successful wash cycle Abnormal cycle termination Re-enter wash cycle selections
termination (traceability only)
E85 RTC Reset Bat Real time clock, no battery End cycle (traceability only) For information only
or battery low power
E100 Weigh No Comm Communication fault (models with weighing Full Stop + Tumble
weighing system system only)
E101 Weigh Low Washer weight too low (models with weighing Do not start
system only)
E102 Weigh High Washer weight too high (models with weighing Do not start
system only)
E103 Weigh Balance Weight not balanced over (models with weighing Do not start
4 load cells system only)
E104 Weigh Overload Weight on individual load cell (models with weighing Full Stop + Tumble
exceeds maximum system only)
E105 Weigh Airbags No functional air pressure (models with weighing Do not start
system system only)
E300– MITS ERR Specific Mitsubishi inverter Whole cycle Full Stop + Safety Time
E353 alarm
E500– MEMORY ERR Memory error Any time Full Stop + Safety Time
E525
E550 TRACEABILITY Internal memory error data Traceability function, For information only
WRITE for traceability whole cycle
E551 TRACEABILITY Internal traceability memory Traceability function, For information only
FULL is full whole cycle
E560– USB ERRORS Errors in communication Only in advanced menu For information only
E563 with USB flash disk data export/import
E600– SOFTW. ERR Software error Any time Full Stop + Safety Time
E628
5-5
50
DIAGNOSTIC PROGRAM
The purpose of the Diagnostic Program is to test the washer Service Menu
Menu
functions one by one. Service
Select dia
•• Select dia
n HOW TO GET INTO THE DIAGNOSTIC MENU Diagnostic Prog
Prog …
…
1. Select Cycle is displayed.Diagnostic program Diagnostic
Enter the Setup Mode. (See page 5.)
The Main Menu is now available.
Press ARROW DOWN to select the Service Menu. n Select Diagnostic Program
Select the Diagnostic Program Menu at the Service Menu.
The purpose of the Diagnostic Program is to 3. Motor test
test the
TESTwasher functions one by one.
SEQUENCE Diagnostic Cycle
Diagnostic Cycle
ST
Press ST
Display test and door lock test •• Press
TEST SEQUENCE
Sensor test 4. Test of outputsStart
for Cycle
external chemical
No
pumps
Start Cycle No
Motor test
1. Display test
Test and door
of outputs lock liquid
for external test detergent pumps Exit
Exit
Water fill, heating and drain test 5. Water fill, heating and drain test
BASIC Diagnostic Wash program
n Press START if you want to start
2. Sensor test 6. BASIC Diagnostic Wash
Diagnostic program
Program.
NOTE: The second drain valve will be opened if the second drain valve has been selected in the Configuration Menu.
No number 2 is displayed at the sensor test as this takes only a fraction of a second.
REMARK: If ++ ++ is displayed at the motor test sequence, then you can Advance (press START) the test Sequence.
53
5-6
BASIC diagnostic wash program
BASIC Diagnostic Wash program
Slowdown – – – – – 1 min –
Error messages:
If the computer detects some problem during the Diagnostic Help Program, a diagnostic error message is generated.
Also check the Error Log List in the Service Menu.
Check the error handling and explanation of the error messages.
5-7
---- NOTES ----
5-8
Wiring diagram - MXR40 - 65
Wiring Diagrams
6-1
Wiring diagram - MXR20 - 30
6-2
Alphabetical component index
Automatic door release module - PD models.................................................................... 3-7
Back panel......................................................................................................................... 3-46
Baffles in basket................................................................................................................ 3-63
Basket................................................................................................................................ 3-62
Basket pulley..................................................................................................................... 3-59
Basket pulley reinstall........................................................................................................ 3-70
Basket reinstall.................................................................................................................. 3-67
Bearing house.................................................................................................................... 3-60
Bearing house reinstall...................................................................................................... 3-68
Chemical dispenser........................................................................................................... 3-18
Chemical dispenser lid and gasket.................................................................................... 3-19
Chemical dispenser removal............................................................................................. 3-20
Chemical dispenser support.............................................................................................. 3-22
Chemical injection mixing chamber................................................................................... 3-33
Coin drop and coin sensor - PD models............................................................................ 3-10
Coin vault - PD models...................................................................................................... 3-12
Coin vault switch - PD models........................................................................................... 3-11
Components in the control panel - PD models.................................................................. 3-3
Components in the control panel - PN models.................................................................. 3-3
Control panel removal........................................................................................................ 3-14
Display board..................................................................................................................... 3-6
Display board connections................................................................................................. 3-5
Door and hinges................................................................................................................ 3-38
Door glass bowl and seal................................................................................................... 3-34
Door handle....................................................................................................................... 3-35
Door lock............................................................................................................................ 3-40
Door support front plate..................................................................................................... 3-44
Drain valve......................................................................................................................... 3-42
Drive motor........................................................................................................................ 3-48
Emergency stop button - PN models................................................................................. 3-8
EMI filter............................................................................................................................. 3-31
Front panel......................................................................................................................... 3-39
Front plate.......................................................................................................................... 3-41
Fuses................................................................................................................................. 3-31
Inverter............................................................................................................................... 3-52
Inverter fan......................................................................................................................... 3-51
Isolating transformer.......................................................................................................... 3-30
Left side panel................................................................................................................... 3-56
Lower back panel............................................................................................................... 3-47
Main control board............................................................................................................. 3-4
Mains disconnect............................................................................................................... 3-29
MC-7 control board connections........................................................................................ 3-5
Motor contactor.................................................................................................................. 3-30
Open control panel............................................................................................................ 3-2
Open top panel.................................................................................................................. 3-1
Outer tub & bearing support.............................................................................................. 3-64
7-1
Right side panel................................................................................................................. 3-58
Rotation sensor.................................................................................................................. 3-55
Temperature sensor........................................................................................................... 3-54
Top panel prop rod............................................................................................................. 3-17
Top panel removal............................................................................................................. 3-16
Toroidal autotransformer MXR20, 25 & 30 - 120VAC models........................................... 3-71
Tub front cover................................................................................................................... 3-45
USB port............................................................................................................................ 3-32
User interface overlay........................................................................................................ 3-15
Water inlet manifolds - MXR55 - 65 only........................................................................... 3-28
Water inlet valve debris filters............................................................................................ 3-24
Water inlet valves 3/4” - 55 & 65 lb models....................................................................... 3-26
Water inlet valve solenoids - all models............................................................................. 3-25
7-2
---- NOTES ----
7-3