Healthcare Facilities - KPI Library

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Objective Facilities Development

KPI

Objective Organization and Management


KPI

Objective Performance, Preparedness, and Response of Facility


KPI

Objective Maintenance Efficiency Parameters


KPI
% of planned developments on schedule
Number of unplanned initiatives
Quality of service standards
Maintenance issues resolved
Occupant concerns addressed
Adherence to compliance

Public safety
Efficiency of equipment and facilities
Building occupancy requirements
Service and Repairs

and Response of Facility


Clinical evaluations
Exposure reporting and evaluation
Supplies and Equipment
Engineering and Environmental controls
Patient isolation and cohorting
Staffing needs and Personnel policies
Communication and Reporting
Surveillance and Triage
Hospital access controls
Infection control and Respiratory hygiene

Total annual maintenance resources required by the facility as a cost


Cost of replacement and maintenance activities
Life cycle costs
Maintenance costs of light service
Maintenance cost of statutory regulatory requirements for preventive maintenance
Maintenance costs of electro-mechanical systems
The salient phases in a facility's service life that are most decisive for the effectiveness of its

Health care KPis for facilities development

ICU http://www.anzics.com.au/uploads/kpi-ws_proceedings_2005.pdf
Nursing heahttp://www.airedale-trust.nhs.uk/AboutUs/TrustBoard/tb_Agendas/February%202008/item%

Facilities development
% of planned developments on schedule
Number of unplanned initiatives
Quality of service standards
Maintenance issues resolved
Occupant concerns addressed
Adherence to compliance

Organization and Management


Public safety
Efficiency of equipment and facilities
Building occupancy requirements
Service and repairs

Performance, Preparedness, and Response of facility,


Clinical evaluation
Exposure reporting and evaluation
Supplies and equipment
Engineering and environmental Controls
Patient isolation and cohorting
Staffing needs and personnel policies
Communication and reporting
Surveillance and triage
Hospital access controls
Infection control and respiratory hygiene

Maintenance Efficiency Parameters http://www.entrepreneur.com/tradejournals/art


Total annual maintenance resources required by the facility as a cost
Cost of replacement and maintenance activities
Life cycle costs
Maintenance costs of light service
Maintenance cost of statutory regulatory requirements for preventive maintenanc
Maintenance Costs of electro-mechanical systems
st decisive for the effectiveness of its facilities management (FM) are the preliminary design, construction, and maintenance. The effectivene

_Agendas/February%202008/item%208%20-%20nursing%20KPIs.doc

w.entrepreneur.com/tradejournals/article/167696963_4.html
d by the facility as a cost
uirements for preventive maintenance
n, and maintenance. The effectiveness of facilities is vastly affected by decisions pertaining to the strategy of the organization that owns or
egy of the organization that owns or uses the facilities. The goal of this study was to develop key performance indicators (KPIs) for strategic
mance indicators (KPIs) for strategic FM that will provide a conclusive approach towards the facility's service life conditions. Parameters we
rvice life conditions. Parameters were developed by means of field surveys and statistical analyses, and were validated by means of case s
d were validated by means of case studies. The research resulted in a series of 11 KPIs for strategic healthcare FM, which can be classified
althcare FM, which can be classified into four categories: development, organization and management, performance, and maintenance effi
performance, and maintenance efficiency parameters. The study proposes age and occupancy coefficients as essential parameters for the
ients as essential parameters for the assessment of large healthcare facilities needs, as an effective measure for long term facility maintena
easure for long term facility maintenance planning, and for measuring FM effectiveness. The paper stresses that strategic healthcare facilitie
sses that strategic healthcare facilities management must integrate quantitative performance, manpower, and maintenance indicators.
er, and maintenance indicators.

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