A Complete GIS for

Intelligent Water System

Industry & Solutions Strategist Team
Esri Indonesia
Session Highlights

• Esri Profile Introduction

• Challenge for Water Utilities
• GIS Solutions for Water Utilities
• How to Start GIS?
 By the Numbers
• Esri software is used by more than
350,000 organizations, including 75% of
the fortune 500 organizations, most
national governments, 20,000 cities, 50
states and more than 7,000 universities
• We spend 30% of our revenue on R&D –
five times more than Apple and twice
what Microsoft spends
• 62% of the global water market is using
Esri technology
• In the US, the top 300 largest water
utilities use Esri software to help run
their business
• More than 100,000 water utility workers
are using the Geospatial cloud to
respond to main breaks, collect
information in the field, analyze the "Esri’s vision for location
water system and plan for their capital intelligence is to help
investments
organizations understand
why things happen where
and when they happen,
with the goal of gaining
business advantage
through better
understanding" Forrester
Market Trends

Aging Rising Revenue Technology

Infrastructure Cost Reduction Adoption
Important Analytics

Infrastructure Customers Operations

ArcGIS Empowers The Entire Water
Utilities
Smart System
Operational Sharpen Engagement
Management and Experience
Improve coordination Advanced Analytics
across department in Enable location analytics
PDAM to faster the usual
business process

Asset
Management
Supporting PDAM on
managing their geospatial Esri Geospatial
assets data Infrastructure
GIS Solutions Journey
A multi-step to achieve value realization

System of Insights System of Engagement

(Analytics) (Apps and Maps)

Real-Time Measurement
(Field / IoT / Remote Sensing)

System of Record
(Transactions)

Bringing Together Systems, Workflows and Content

Solutions for Asset Management
Water Network Distribution Foundation Water Utilities Organizational Geoportal

ArcGIS provides network capabilities and Assisting the management of web-based GIS
access to asset information across the entire Online content (data, maps, and applications)
platform that can be accessed by the organization
Solutions for Asset Management

Assets & Customer Relationship Assets Dashboard

Summarize information on assets owned by

PDAM that can be accessed by various
departments based on the web
Helps the Workplanner Department in
managing customer data and sharing within
the organization
Solutions for Operational Management
Customer Complaint WebApp Workforce Management Fieldworker Data Collector

Assisting the Customer Service Office in

handling customer complaints through
WebGIS which is integrated with the
Distribution Department
Helps fieldworkers (Distribution and Meter
Reading Department) to capture data in the
Assist the Distribution Department in field with digital maps and forms and
managing field workers for handling integrates in real time with Workforce
customer complaints from the Customer Management and Dashboard for Executive
Service Office and other inspection activities
scheduled by the supervisor
Solutions for Operational Management
Operational Activities Dashboard
for Executive

Assist level managers, senior managers, and

BoD in monitoring the progress of filed
operations activities and making tools to
support decision making
Solutions for Smart System
New Service Request Form Predicted Cost Analysis & Reporting of New Water Outage (Utility Network required)
Service Requests

Assist the Sales Marketing Department in

estimating the cost of installing new
connections from prospective customers
after completing the form

Assist PDAMs in receiving requests for new

connection installations from prospective
customers
Help fieldworkers quickly isolate the broken
main, send notifications to people that need
to know, and coordinate repair activities
Solutions for Advanced Analytics
Main Break Predictive Analysis Market Development using GeoAI

Leveraging historical location data, pipe

material, diameter, and installation year with
Water service request is micro-demand, so
predictive analysis using ArcGIS Insight to
the building data is important thing to have,
predict main break
leveraging imagery with Deep Learning in
ArcGIS can help PDAM to expand their
market
Preliminary Assessment

Full Capability
Utility Data
GIS Format? Yes Yes of ArcGIS for
Model? Water Utilities

ArcGIS
Available No No Utility Network
(encouraged)*

Digital Data
for SPAM?
Migration to
Not GIS
available

ArcGIS Field
Data Collection

*It will enable the capabilities of tracing and other advanced capabilities
ArcGIS Utility Network | Advanced Network Modeling

Complete

Containment

Distribution
& Collection

Network
Controllers
Devices
Connectivity

Data Models, Cartography and Capabilities . . .

ArcGIS Utility Network | Pervasive Access

From the Desktop

On the Web

In the Field

Update Device Information in Real-Time. . .

Migration to GIS from Textual/Analog to Digital and Spatial
ArcGIS Integrates All Types of Data

Maps
Creating a Common Language Scenes
Layers

Imagery CAD / BIM

Tabular
Lidar
Big Data
Unstructured

Vector Real-Time
3D (IoT)
ArcGIS Field Data Collection

Collector for ArcGIS

Survey123 for ArcGIS

ArcGIS QuickCapture

Spike

Back in the Office

ArcGIS Pro
Trimble R1
ArcMap GNSS Receiver
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