Professional Documents
Culture Documents
Naukri AshishShishodia (6y 0m)
Naukri AshishShishodia (6y 0m)
201318, India
SHISHODIA
7289935097
ashishshishodia123@gmail.com
OPERATIONS TEAM LEADER
ABOUT ME
WORK EXPERIENCE
Effec ve and mo vated team
leader with a proven track record IENERGIZER Opera ons Team Leader
SERVICES PVT LTD
of monitoring progress to ensure • Guided the implementa on of strategies designed to achieve
Noida
goal a ainment. Adept in Apr 2017 - Present planned goals.
developing and implemen ng
• Managed teams of 20+ employees and monitored projects to
strategic and measurable steps to ensure progress.
achieve desired opera onal
• Assigned territories and reported to senior leadership as
outcomes.
needed.
• Nurtured and developed exis ng leads.
• Con nually worked to fully understand the needs of
customers and assisted in iden fying solu ons that met those
needs.
• Worked to create an environment of service excellence for
internal and external customers.
• Crea vely solved customer issues and provided resolu ons to
achieve the highest level of customer sa sfac on.
• Generated daily, weekly, monthly, and quarterly reports
regarding agent performance metrics and customer reten on
rates.
EDUCATION
SKILLS