Leadership is a complex phenomenon involving the leader, the followers,

and the situation.

Leadership An interpersonal relation which others comply because they

want to, not because they have to.

Successful Spends relatively more time in socializing and politicking and

managers spend relatively less time on traditional management
responsibilities like planning and decision making.

effective manager make real contributions to their organization's performance.

Leadership is both Includes actions and influences based on reason and logic as
rational and well as hose based on inspirational and passion
emotional
Leadership is both There are leaders that are effective even though they are
science and art not trained and there are also leaders that has
specialization but not effective as a leader.

Management suggests words like efficiency, planning, paperwork,

procedures, control, regulations, and consistency.

Leadership associated with words like risk taking, dynamic, creativity,

change and vision.

Leaders and are thought to do right thing

Managers
Leadership and complement each other, and both are vital to organizational
Management success.

Effective leaders differ from their followers and from ineffective leaders on
elements such as personality traits, cognitive abilities, skills,
and values.

In- group when there is a high degree of mutual influence and

attraction between the leader and the few subordinates.
 True (True or False)

Leaders with only coercive or legitimate power tend to use

coalition, legitimizing, or pressure tactics.

False (True or False)

Leaders with LOW referent power generally do not use

legitimizing or pressure tactics

Personal appeals When a target is asked to do a favor out of friendship.

are motivated, Leaders who rely on referent and expert powers have
satisfied, absent subordinates who
less, perform better
Coercive power Potential to influence others through the administration of
negative sanctions or the removal of positive events
(French and Raven's Bases of Social Power)

Reward power It is a joint function of the leader, the followers, and the
situation. (French and Raven's Bases of Social Power)

Reward power Involves the potential to influence others through control

over desired resources (French and Raven's Bases of Social
Power)

Legitimate power Depends on a person's organizational role or his or her

formal or official authority.

Allows exertion of influence through requests or demands

deemed appropriate by virtue of one's role and position.

(French and Raven's Bases of Social Power)

True (True or False)

Followers with relatively more referent power than their

peers are often spokespersons for their units and have more
latitude to deviate from work unit norms.
 True (True or False)

Desire to maintain referent power may limit a leader's

actions in certain situations.

True (True or False)

Referent power takes time to develop but can be lost

quickly.

Referent power Potential influence one has because of the strength of the
relationship between the leader and the followers (French
and Raven's Bases of Social Power)

False (True or False)

If different followers have considerably greater amounts of

expert power, the leader may be ABLE to influence them
using expert power alone.

Expert power Happens when some people can influence others with their
relative expertise in particular areas.

Expert power It is power of knowledge (French and Raven's Bases of

Social Power)

Leader - Followers Reward (Source of Leader Power)

- Situation
Leader - Situation Coercive Power (Source of Leader Power)

Leader - Followers Referent Power (Source of Leader Power)

Leader Expert Power (Source of Leader Power)

Ingratiation When an agent attempts to get a target in a good mood

before making a request.

Consultation When the target is allowed to participate in deciding how to

carry out or implement a request.
 Inspirational When agents make a request or proposal designed to arouse
appeals enthusiasm or emotions in targets.

Rational persuasion When logical arguments or factual evidence is used to

influence others.

True True or false

Followers with relatively more referent power than their

peers are often spokesperson for their units and have more
latituse to deviate from work unit norms.