HOW

VALUES-DRIVEN
to Source andAPPROACH
Attract
TO FACILITIES PROJECT MANAGEMENT
Game-Changing Talent in an Era of
Social Recruiting
Managing facilities projects that value add to organisations

16 th
- 17 th
March 2023
9 Gardens
The
th
- 10 FEBRUARY
th
2015Lumpur
Hotel, Kuala
100%
100%
SATISFACTION
SATISFACTION
Boulevard Hotel, Kuala Lumpur GUARANTEE
GUARANTEE

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by
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+(6)012 886 3991
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MINISTRY OF FINANCE MALAYSIA

TRE S DN
CEN B
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HD
S S T R A I NI N

Organised By:
LA

HRD Corp Claimable Course www.wtc-intl.com

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WO RLD
ABOUT THE PROGRAM
In today’s competitive business environment, organisations need to keep changing and upgrading to
improve their products or services to remain relevant and competitive. As an organisation changer,
facilities are also required to undergo transformations to support and enable organizational change.

Facilities management effort is largely aimed at conducting continual facilities improvements since
most repetitive activities have been outsourced. The primary focus is adding value to its organisation
through initiating and implementing projects that support business objectives, needs, changes and
challenges.

Project management skills are more important now than ever, in the new normal after Covid, for facilities
managers to provide leadership in initiating facilities solutions to support organizational change and
enhancing facilities services to be innovative, productive, and create a better-quality workplace.

Managing facilities projects is different from managing routine tasks. The primary responsibilities are to
plan, organize, and control a project to its successful completion and to ensure smooth transition to
operations. To do that, the facilities manager needs to gather what work needs to be done, get the right
resources to the right work, manage the communication among all the stakeholders, people who have
vested interest in the project, involved and control the plan when the project requirements change.

Chances are you have been or are anticipating being tasked to manage projects because you have shown
great success getting tasks done. When that happens, you will be tempted to neglect the strategic aspect
of the facilities management’s role and immerse yourself in the tactical and operational aspects.

This seminar sets out to demystify the project management process and equip the team with the
tools and techniques to control as well as deliver projects in line with expectations. Participants will
be shown how to define a project brief, assign responsibilities, produce a time plan, communicate
and measure progress, troubleshoot, control documents and to assemble support. The trainer will
take delegates through a tried and tested facility project knowledge and illustrate the application of a
feasible methodology.

OBJECTIVES This workshop is intended for those

involved in facility management, who are
COMPLETE Projects As An Initiator Of Change To new, likely to be involved in a project or
Support The Organisation’s Objectives are directly contributing to a project. No
prior knowledge of project management
MEASURE Facilities Projects In Line With is required.
Objectives, Budgets And Expectations Facility Directors/ Managers/ Engineers
Facility Management Operations
EXPLAIN Project Management Process That Is Managers
Relevant To Facilities Projects Facility Management Process Directors/
Managers/ Engineers
IDENTIFY Tensions And Challenges In Managing Projects Directors/ Managers
Facilities Management Projects Operations Managers
Chief of Building & Facilities
DISPLAY Knowledge on Application of Project Maintenance Directors/ Managers
Management Tools And Techniques Building Services Directors/ Managers
Property Directors/ Managers
ENSURE Project Success By Utilising The Project Premises Directors/ Managers
Success Formula = TCQ + SS + P3 Support Services Managers
GM Support Services
ANCHOR The Key Activities Of Each Project Phase Estate Service Officers
Contracts Administrators
Superintendents Admin Services
 DAY ONE 1545 Development Phase
• Develop Facilities Project Plan:
- Establish facilities project objectives
statement
0845 Registration & Welcoming - Determine the major project deliverables
- Form Internal Project Core Team
0900 Introduction - Conduct Project Risk Assessment and
• The increasing need for Value-Based Facilities Management Planning
Management - Prepare Macro Project Scheduling
• The unique characteristics of facilities project
management 1700 Open Forum on Day 1 Topics
• Incorporating facilities management
throughout project life cycle 1730 End of Day 1
• Essential elements of facilities project
management competency

0930 WHY FM needs to manage projects more

than ever before?
• Forces of change in the post-pandemic
affecting the built environment
• Types of facilities projects for new normal
adjustment
• FM as a value contributor to add business
YOU LEARN FROM THE
advantage to organisations EXPERT WHO KNOWS
ACTIVITY: Smart Building Technologies YOUR BUSINESS...
Hundreds of hours of research, study,
1030 Scheduled Break (15 minutes)
planning and fine tuning go into the
production of each of our seminars or
1045 Value-Driven Facilities Project Management
conferences. Our course developers have
Approach
looked at your industry’s needs and
• Opportunities Assessment
analysed the processes, systems and
• Evaluation Criteria
approaches. This course reflects the latest
• Facilities Project Strategy
findings and best practices in your field
ACTIVITY: How Internet of Things
today and addresses the up-to-the-minute
technology increase user experience
issues. You will get tools, tips, strategies
that are proven and tested against real
1200 Overview of Facilities Project Management
world situations as you learn from case
Life Cycle Activities
studies and the experience of our expert
• Conceptual Phase
trainers. Our course is comprehensive,
• Development Phase
in-depth, and packed with need-to-know
• Execution Phase
information you can use as soon as you
• Close-Out (Transition to Facilities Operations)
return to your workplace.
Phase

1300 Lunch Break

1400 Conceptual Phase

• Validate facilities project’s requirements with
Stakeholder
• Conduct feasibility evaluation for project
solution options
• Present Proposed facilities project

1530 Scheduled Break (15 minutes)

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 DAY TWO

0845 Registration

0900 Revision of Day 1 Topics

0915 Development Phase (Continue)

• Set out the project’s activities sequence Partial List of Companies
• Allocate resources to each activity
• Develop the project’s schedule Attended Steven Ee’s Programs
ACTIVITY:
Abb Malaysia S/B Mcis Zurich Berhad
1. Prepare dependency diagram, plan Aims Data Centre Sdn Bhd Media Prima Berhad
resources, and schedule tasks Alliance Financial Group Mimos Berhad

2. Risk Assessment Ambang Wira S/B Mnrb Holdings Berhad

Asean Bintulu Fertilizer S/B Multimedia University Malaysia
Baiduri Bank Normah Medical Specialist Centre
1030 Scheduled Break (15 minutes) Bandar Raya Development Berhad Northport (Malaysia) Berhad
Bank Islam Brunei Darussalam Berhad Opus International (M) Berhad

1045 Execution Phase

Bank Muamalat (M) Berhad Padiberas Nasional Berhad
Bank Negara Malaysia Pelabuhan Tanjung Pelepas Sdn Bhd
• Implement Record Management Bank Simpanan Nasional Pelaburan Hartanah Bhd
• Conduct Stakeholders Management Beyonics Technology (Senai) Sdn Bhd Perbadanan Insurans Deposit Malaysia (Pidm)

• Track, Evaluate and Control Project’s Bintulu Development Authority Perbadanan Kemajuan Negeri Selangor
Boustead Penang Shipyard Sdn Bhd Perodua Sales Sdn Bhd
Outcomes Canon Opto (M) Sdn Bhd Pertubuhan Keselamatan Sosial
• Report Project’s Progress and Performance Celcom Axiata Berhad Petroliam Nasional Berhad

ACTIVITY: Cycle of Validation Commerce Dot Com Sdn Bhd
Crest Builder
Crown Beverage Cans Malaysia Sdn Bhd
1300 Lunch Break Dagang Net Technologies Sdn Bhd
Drb-Hicom Environmental Services S/B
Petronas - Asean Bintulu Fertilizer Sdn Bhd
Petronas Carigali Sdn Bhd
Petronas Chemicals Derivatives S/B
Petronas East Coast Regional Office
Philip Morris (M) Sdn Bhd

1400 Close-Out (Transitioning to Facilities Education@Iskandar Sdn Bhd Plus Expressway Berhad
Emart (Sarawak) S/B Prasarana Malaysia Berhad
Operations) Phase Etiqa Insurance & Takaful Propel Berhad
• Verify the facilities project’s scope Exxonmobil Exploration & Production Malaysia Inc. Puspakom S/B

• Conduct Technical Audit Faber Group Berhad Robert Bosch (M) Sdn Bhd
Gleneagles Hospital (Kuala Lumpur) Sdn Bhd S. E. H. Malaysia S/B
• Conduct Financial Audit Heitech Padu Berhad Sabah Electricity Sdn Bhd
• Handover completed facilities to FM Institut Jantung Negara Sanjung Etika Sdn Bhd

• Terminate the facilities project Institut Kumpulan Wang Simpanan Pekerja Sapura Resources Bhd
Iskandar Investment Berhad Sapura Resources Bhd
ACTIVITY: Transiting project to facilities Johnson Controls (M) Sdn Bhd Savills (Kl) Sdn Bhd
operations Kl Starrail Sdn Bhd Securities Commission Malaysia
Konsortium Logistik Berhad Suruhanjaya Komunikasi Dan Multimedia Malaysia

1530 Scheduled Break (15 minutes) Kulim Technology Park Corporation Sdn Bhd Syarikat Perumahan Negara Berhad (Spnb)
Kumpulan Wang Simpanan Pekerja (Kwsp) Syarikat Sesco Bhd
Labuan Financial Services Authority Technology Park Malaysia Corporation Sdn Bhd
1545 Success formula for Facilities Project Labuan Shipyard & Engineering Sdn Bhd Telekom Malaysia

Management: TCQ + SS + P3 Lembaga Hasil Dalam Negeri Tenaga Nasional Berhad

Magnificient Diagraph Sdn Bhd (Carrefour) The Royal Bank Of Scotland Berhad
• Verifying the Project’s Scope Malayan Banking Berhad The Star Publication
• Conducting Technical Audit Malaysia Airports Holdings Berhad Touch N Go Sdn Bhd

• Conducting Financial Audit Malaysia Lng Sdn Bhd Universiti Of Nottingham

Malaysia Marine And Heavy Engineering Sdn Bhd Universiti Teknologi Malaysia
• Terminating the Contract Malaysian Alliance Property Services Sdn Bhd Universiti Utara Malaysia
Maxis Mobile Sdn Bhd Upha Pharmaceutical Mfg (M) Sdn Bhd
1700 Open Forum on Day 2 Topics Maybank & many more...

1715 Certificates Award

1730 End of Day 2

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Steven Ee MSc, CFM
Mr Steven Ee is the Principal Consultant
with FMS Associates Asia Pte Ltd, a well
known facilities organisation
provides solution for facilities managers.
that
Steven is an experienced trainer that will
share his FM experiences and practical
practice in both private and public sectors as
well as the NGO environment. Steven’s
training style is highly interactive and using the adult
accelerated learning methodology.
Steven Ee is the author of “Value-Based Facilities
Management”, and “Essential Managerial Finance for
Facilities Management: Articulating the Value of Facilities
Services in a Language Understood by Senior
Management”, which have received praises internationally
from FM authors, Fellows of renowned FM associations, and
professionals. His mission is to raise the recognition of
facilities management, has taken him around the world. His
workshops and executive coaching have challenged facilities
practitioners to raise the bar and earn respect as strategic
resources for their organisation.
He has managed FM projects in different industries such as
commercial building maintenance, water treatment, metal,
breweries, semi conductor and the list goes on.
He is a Certified Facilities Manager awarded by the
International Facility Management Association (IFMA), an
IFMA Approved Instructor, and IFMA Subject Matter Expert for
its Facility Management Professional program.
His sincere, multi-disciplinarian approach has translated
complex ideas into practical results, and has inspired other
practitioners to pursue excellence in the profession.
He is regularly invited to speak at seminars and conferences
attended by over thousands of facilities practitioners in
Singapore, Malaysia, Brunei, Thailand, Indonesia,
Philippines, and China.
Check out Classroom Activities’
Photos from our Facebook page
www.facebook.com/WorldClassTrainingCentre
www.wtc-intl.com
Testimonials from
delegates attended
our past workshops
“Steven Ee is very experienced in this matter. I have learnt about the
Facility Management versus Project Management, Project Cycles and
Feasibility study. By attending this course, I may now have a very clear
picture about the Facility Management as a whole."
Maintenance-Building, Executive, Labuan Shipyard & Engineering Sdn
Bhd
“I have learnt about the Facility Management as a value-added function
to the organisation, problem solving and decision making.”
Mechanical, Manager, Normah Medical Specialist Centre
“I have learnt about the Project success formulas. As a result of attending
this course, I may now have a better knowledge on FM and
Project-Driven FM.”
Assistant Manager, Facilities, Faber Group Berhad
“Steven Ee gives new ideas that I can implement in my workplace. I like
the best about sharing in decision making and solving in Project
Management.”
Executive, Engineering, Padiberas Nasional Berhad
“Steven Ee is very confident and knowledgeable in the area. I have learnt
about Risk Management studies and phases of Project Life Cycles. I like
this course because it is informative and really reflect my job description.”
Executive (Commercial Procedures & Policies), Maintenance-Facility,
Celcom Axiata Berhad
“I have learnt about the Green Building Index Course from Steven Ee and
I like the best about the project selection technique. Overall, this course
meets my learning objectives.”
Senior Executive, Property, Malaysia Airports Holdings Berhad
“From this training, I have learnt about how to create a new type of POM
method. I will definitely recommend this course to my colleagues.”
Senior Engineer, Maintenance, Petronas Gas Berhad (Cuf)
“Presentation style was done in a way to help me understand the course
content and the pace of delivery was just right for my learning.”
Manager, Urus Harta, Perbadanan Kemajuan Negeri Selangor
“Steven Ee is very interactive. I will be able to apply the knowledge and /
or skills gained from the course to help me perform my job better.”
Assistant Mechanical Manager, Facilities & Works, Normah Medical
Specialist Centre
“I have learnt that the Work Breakdown Structure in geographical is more
effective. Besides, by attending this course, I may now know that facility
management can contribute better to the organization too.”
Assistant Manager, Facility, Pelabuhan Tanjung Pelepas Sdn Bhd
 Sales Contract
CANCELLATION & SUBSTITUTION PFM9380-23
All cancellations of registration must be
made in writing. If you are unable to attend,
Value-Driven Approach to Facilities Project Management
a substitute delegate will be very welcomed 16 th - 17 th March 2023, The Gardens Hotel, Mid Valley, KL
in your place. All cancellations will carry a
10% administration fee and cancellation
must be in writing. Registrations which are
cancelled less than 14 working days before RM4,988 per delegate RM4,788 per delegate
the event must be paid in full. The full (For 1st & 2nd delegate) (From 3rd & subsequent delegate only)
conference payable is non-refundable. A full
set of documentation will be posted or
couriered to you after the event.
Please complete this form immediately and fax to us at
ACCOMMODATION +(6)082 265 828 or Email to us at team_leader@wtc-intl.com
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not included in the training fee. For reservations, (Please write in BLOCK LETTERS)
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1188 and quote that you are participant of World
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