ROUTING

SERVICE REPORT
CATERPILLA
DEALER WORK COSTUMER
CODE ORDER NAME

EMPLOYEE EQUIPMENT
DATE / / / IDENTIFICATION LOCATION

CATERPILLAR CATERPILLAR INSTRUCTION

MODEL SERIAL NO.

HOURS MILES KILOMETERS

DO THE INCIDENT
PART NUMBER PART NAME QTY DESC* GRUP NUMBER GROUP NAME MAKE THE PRODUCT DESCRIPTIVE COMENTS
RESPONSIBLE CODE CONTAINING PARTS INOFERMATABLE (20 SPACES MAXIMUM PER INCIDENT)

YES
NO

YES
NO

YES
NO

A- Structural C-leaks E-system malfuncition G-general repair K-service ability X-operation

DESCRIPTION CODE
B- Surface D-factory asembly F-factory shiping H-adjusment N-abuee complant

RELATED SERIAL NUMBERS COMPONENT ARRANGEMENT/ TEST / LABOR MAN

DESCRIPTION
SERIAL NUMBER CODE HOURS
CATERPILLAR OEM PRODUCT
MODEL SERIAL NO MAKE/MODEL COMPONENT NUMBER

DATE OF LAS LABOR

WHAT WAS THE
CUSTOMER COMPLAINT

ADDITIONAL COMENT ON
THE CAUSE OF FAILURE?

WHAT WAS THE

RESULTAN DAMAGE?

HOW DID YOU

REPAIR IT?

CUSTOMER SERVICEMAN
SIGNATURE SIGNATURE
CATERPILLAR SERVICE REPORT

DEALER WORK CUSTOMER

CODE ORDER NAME
EMPLOYEE EQUIPMENT
DATE
IDENTIFICATION LOCATION
CATERPILLAR CATERPILLAR INSTRUCTION
MODEL SERIAL NO.

HOURS MILES KILOMETERS

PART NUMBER DESC GROUP NUMBER DID THE INCIDENT DESCRIPTIVE COMENT
RESPONSIBLE PART NAME QTY CODE CONTAINING PART GROUP NAME MAKE THE PRODUCT (20 SPACE MAXIMUM PER IN
INFERATABLE?

YES NO

YES NO

YES NO
A-structural C-Leaks E-System Malfunction G-general repair K-Service Ability
DESCRITION CODES* B-surface D-Factor assambly D-Factory Shiping H-Adjustmen N-Abuse
RELATED SERIAL NUMBER COMPONENT ARRANGEMENT/ LABOR DESCRIPTION
CATERPILLAR OEM PRODUCT TEST / SERIAL NUMBER CODE
MODEL SERIAL NO MAKE/MODEL COMPONENT. NUMBER

DATE OF LAS LABOR

WHAT WAS THE
CUSTOMER COMPLAINT

ADDITIONAL COMENT ON ON
THE CAUSE OF FAILURE

WHAT WAS THE

RESULTAN DAMAGE?

HOW DID YOU

REPAIR IT?
COSTUMER SERVICEMAN
SIGNATURE SIGNATURE
 ROUTING

DESCRIPTIVE COMENTS
(20 SPACE MAXIMUM PER INCIDEN)

K-Service Ability x-operation

N-Abuse complaint
MAN
DESCRIPTION HOURS

BOR