ANJENICA BROWN

Addition Hills, Mandaluyong City, 1550 Metro Manila

09639523611
anjenicabrown8203@gmail.com

A flexible, reliable, and goal-driven working student seeking a new challenging opportunity with your firm to contribute my
knowledge of expertise from my previous field in line with the goals of the organization/company.

PROFESSIONAL EXPERIENCE

KORONADAL COMMERCIAL CORPORATION Governor Camins Avenue,

Sales Associate Brgy. Camino Nuevo,
Zamboanga City
March 2022 – April 2022
• Promoting sales, offers, and store loyalty programs to provide more choices and improve customers’
shopping experience.
• Being knowledgeable about beauty and health products and explaining the advantages and purposes of
products, as well as the best preparation techniques and ways to use them.
• Ensure maximum client satisfaction by providing exceptional service.
• Taking orders, processing them, running the POS register, and addressing returns.

SYKES ASIA, INC. 500 Shaw Zentrum,

Customer Service Agent (Financial Account) Mandaluyong City
May 2022 – August 2022
• Review American bank consumers’ transactions or disputes and provide recovery options as possible.
• Maintain stringent account quality security and confidentiality to keep the client’s trust.
• Providing account information, starting an investigation, assist online navigation with the following
accurate database systems.
• Handling complex situations, questions, and tax information.
• Achieving a great customer experience, monitors, contributing to, and taking action to fulfill or exceed the
various CSAT programs for clients, customers, agents, and businesses.

UPWORK Santa Clara, CA

Freelance Graphic Designer and Copywriter 2023 − Present

• Creating designs and layouts using software tools.

• Writing content blogs, editing, proofreading, revising, and researching with the intent to information, education,
and marketing.

EDUCATION

JOSE FABELLA MEMORIAL SCHOOL Welfareville Compound,

General Academics Strand Mandaluyong
2023 ─ Present

ADDITIONAL SKILLS
• Proficient in MS Office (Word, Excel, PowerPoint) Outlook, MS Project
• Communication
• Active Listening