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Lecture 2 (APPLICATION OF COMMUNICATION THEORIES IN THE WORKPLACE)
Lecture 2 (APPLICATION OF COMMUNICATION THEORIES IN THE WORKPLACE)
Lecture 2 (APPLICATION OF COMMUNICATION THEORIES IN THE WORKPLACE)
LECTURE 2
1. Workplace Communication
4. Customer/Client Communication
• CONCLUSION
INTRODUCTION
1. Communication = the process of transferring information
from the sender to the receiver who decodes the
information and acts accordingly.
• The source, or where the information or idea comes
from;
Workplace Application:
Communication is a process where each one of us
specifically assign and engage in the act of conveying a
certain meaning so that two or more individuals create a
level of understanding that is shared among all parties.
1. WORKPLACE COMMUNICATION
• Workplace Communication involves:
1. Visual Communication includes specially designed signs,
electronic communication, documents, presentations.