Dialog Recording

Cst : Hello, Good Morning

Seller : Mornig, can i help you?

Cst : is this true with Cartenz Adventure Services? I need information about a package to
trekking sindoro sumbing mountain

Seller : Well we have packages available for you 3 days 2 nights with attractive features

Cst : Ok, i take the package

Seller : Alright, for the Sindoro Sumbing trekking tour package for IDR 1,899,999 per pax
for adults

Cst : Ok, then what are the facilities that i get?

Seller : During the climb get tent facilities, mattresses, cooking utensils, professional guide &
porter, climbing permits & insurance, transportation from Purwokerto to the climbing
location, eat during the program, SAR & P3K, soft file documentation

Cst : Ok, i’ll take it for March 10. Is it available?

Seller : Yes sir, of course. May i know your name please?

Cst : David

Seller : Ok. Mr. Nicko. I need you to give information to fill the booking check list. How
many people will join this package?

Cst : Four people

Seller : Alright, four people. is there any child in the group?

Cst : No just 4 adults

Seller : Could you give me the details? I mean full name and date of the birth?

Cst : Yes.... BAGAS ADI, May 28 1989

Seller : Well.... Mr. BAGAS ADI May 28 1989 isn’t it?

Cst : Yes... then... SEPTIAN BAGUS, August 19 1990.

Seller : Ok. Then?

Cst : DAVID MAULANA March 3 1987, MARIANA PUTRI December 8 1988, and YOGA
ADI July 23 1992.

Seller : Thank you sir... is there any special request or food allergies?

Cst : Emm, vegetables food and no fish.

Seller : Alright, Have you booked the ticket?

Cst : I will buy the ticket after this booking, i will inform you later.

Seller : Alright sir, so the total for this package is IDR 9,500,000. The maximum payment is
one days after the booking. I need your email to send you the invoice for payment.

Cst : davidmaulana@gmail.com

Seller : Ok, then i need your phone number and address.

Cst : My phone number is +62895806402297, and i live in Garuda Street no 192, Bandung.

Seller : Alright Mr. David, let me confirm your contact information. Phone number is
62895806402297, the address is Garuda Street No 192, then your email is
davidmaulana@gmail.com.

Cst : Yes.. correct.

Seller : Well, Mr. David. We will send the invoice of this booking to your email then. Is there
anything else that i can help you?

Cst : That’s enough. Thank you.

Seller : Alright Mr. David, thank you for booking the package in Cartenz Adventure Services,
we wish you have a nice day. See you...

Cst : Ok, thank you. See you too