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Business Ethics Assignment
Business Ethics Assignment
Answer 1.
INTRODUCTION
The name corona virus when comes to our mind creates a state of disbalance in our minds.
This pandemic has created a havoc in our lives. In 2019 when this virus was spread in India it
created a loss of human lives as well as degraded the economy. The impact of Corona virus is
ruthless. Almost all the sectors of the economy have been adversely affected by this virus and
it disrupted the manufacturing, production and distribution channels. At the time when
economy was in boom state this pandemic proves to be a bane to the whole nation and
economy.
It is seen that COVID-19 disruptions have not affected all businesses equally. Based on the
condition and situations some businesses or industries are deemed essential and remained
open, while others were required to close. Some businesses had the provision to shift
employees to work from home, while others were ill equipped for the transition and it became
a very critical situation for those businesses. Leaving behind the extent of impact, we can say
that each industry or business had a bad impact on their operations because of this pandemic.
1. Making the labour work overtime and proving them good incentives along with good
health conditions
The labour which was in need of work worked for overtime and earned a much higher
amount than they earlier used to. Meals were provided to the labour, also there were first aid
kits provided to labour including masks and gloves. Labour was provided with higher perks
so that they remain motivated to work. This somehow could help in reducing the challenges
of manufacturing of tyres.
2. Tie-ups with ecommerce companies and also start-up of all-in-one Application-
The company made tie ups with ecommerce firms as it was projected that customer would
approach an online mode for the purchase of commodities. So now the customer could
purchase the tyres online from ecommerce portal such as amazon and India mart. Also, the
company started an application which was a link between dealers, customers and sales
department so that all the three can interlink with each other and this process may boost up
the sales of the company. This somehow could help in boosting sales.
3. Starting of VOIP (Voice Over Internet Protocol) and Employees shifted to Work
from home-
The company was in a dilemma to resolve this issue of connectivity of customers with the
company as the customers used to call on the toll-free number which landed the calls via IVR
Portal, the problem came how can the calls be landed without IVR. So, the company provided
the employees with Laptops with VOIP Application installed so that calls could be landed
with each employee via this application and they could do Work from Home (WFH) with an
ease. As at that time physical inspection of the tyres was not possible so company started the
process of Eclaim, which was an application through which complaint was registered and
inspection could be done by seeing the photographs of the tyre condition which could prove
to be a relief to the end user. So, the problem of connectivity of the end user with company
could be resolved and After sales services managed to continue its operations even from
Work from Home.
Though this pandemic created a bad impact on operations of the businesses and industries
also there were many challenges which businesses and industries faced but the efforts made
by the them resulted in their survival and also gave them the motivation and courage to face
the worst situations. The plans and strategies formulated worked and businesses managed
their survival.
CONCLUSION
Though this corona outbreak had many negative impacts but also there were positive impacts
too as now businesses have recognised that work can be done with same efficiency as at
office, even the meetings can be done through online platforms like Zoom or Skype which
saves travelling time and office resources. Also, there was a strong relation build between the
employer and employees as employer motivated the employees to work with zeal and also
employees proved that they will work in the difficult situations also and together will lead to
business survival. The HR On the other hand plays an empathetic role in supporting
employees and motivating them so that trust is built between them and relationship grow
stronger.
Answer 2.
INTRODUCTION
A Business can be successful only when the work environment and work culture is healthy in
the workplace. The work culture plays a crucial role in maintaining the position and dignity
of the enterprise. It is seen that in many companies and corporations mostly females face the
troubles such as harassment in some or the other way. It is said that if women employees are
safe then the work culture of that organization is ethical and fruitful. Although it is said that
now women are educated and have earned a higher standard of living and are competent
enough to protect themselves from any sort of situations such as harassment. It is a pathetic
dilemma that women at work place still suffer from sexual harassment also everyday women
are mistreated in the workplace by their co-workers. Sexual harassment leads to anxiety,
depression, lower self-esteem, and degradation of overall physical and mental health . In
order to combat such situations, Sexual Harassment of Women at Workplace (Protection,
Prohibition, Redressal) Act 2013 have been put in place.
Our company ‘Ace Solutions’, a midsize IT services company, have taken all the mandatory
requirements for compliance to “Sexual Harassment of Women at Workplace (Protection,
Prohibition, Redressal) Act 2013. There are major ethical issues which include inequitable
performance appraisal and discrimination of employees on the basis of age, gender, religion
or disability.
THERE ARE MAJOR ETHICAL ISSUES WHICH THE ORGANIZATIONS FACE,
AMONG THEM ARE –
Unfair
Performance
Appraisal
Sexual Discrimination
Harrasment in Employment
Ethical issues
Unjustified and
Discriminative
Privacy Issues
Work
conditions
Safety and
Health Issues
Being the Head of Marketing department, according to me the below mentioned are the
critical practices or initiatives which we need to genuinely implement to ensure providing a
safe working environment to all the women employees-
Answer 3(a)
INTRODUCTION
In the context of business, ethics is all about conducting the business based on a set of
principles and standards for the welfare of all associated. Business ethics ensure creating a
good image of an organization, stopping the malpractices, develop good relation and ensure
right conduct of business. To create an ethical environment in an organization, it should be
ensured that ethics of the organization are embedded in its culture. Many organizations face
ethical dilemma whether the prospect is ethical and morally correct or no. Businesses usually
face ethical issues like insider trading, bribery, discrimination and fiduciary responsibilities.
As per the situation, As the purchasing manager is expecting a favour in return of providing a
large order is highly unethical. The further points may support that the practice or the
expectation is highly unethical. This is purely an example of Favourism or it can be said
that it is an indirect form of bribe.
It is always said that donations and charity is done with no expectations and free
from any pressure or force. And if the manager is expecting the donation from the
sales person for the charity of supporting a local youth sports team trained by his wife
is purely for his benefit and not for the company and it can be considered as a form of
bribe and not charity.
As it’s the first order of this company, starting any deal with unethical norms would
lead the company in creating an unethical environment and also it may face
consequences later on.
Now, for providing the order of 10 lakh, the manager has expected a donation of Rs
20000, it may happen that if the sales person of the mid-size IT Company agrees for it
then later on there are chances that, for the next big order, he might expect a large
amount of donation. This would lead to a corruptive practice in the long run.
The donation expected by the manager of the large company was for his own
personal benefit as the donation for the charity of the local youth sports team and not
benefit the company and this is purely against ethical norms.
If the sales person may agree to the expectations of manager of the large company,
then it will create an urge in the manager to earn more by the form of expectations in
the form of charity or donations and he will continue this practice.
Getting a small order as per the right code of conduct is beneficial than getting large
orders with the following of unethical practices.
Expecting something in return is purely Favourism and an indirect form of bribe. The act of
donating can also result into misuse of his company’s fund and the sales manager would be
the medium, he/she would get stuck in the management audit to which there will be no record
to show. Hence, as a fund trajectory cannot be traced back, he shall not encourage the said
transaction on Ethical grounds.
Answer 3(b)
Acting ethically is not a cup of tea but is the right thing to do .While making
decisions it becomes the need of the hour to prioritize between ethical values
and principles .Choosing the high standard of conduct is not just about takin
right or wrong decisions but has ethical dilemma involved in it .
Let me explain this in the context of the above example where there was a
decision to be made by the sales manager whether he should accept the
order of 10 lakh offered by the manager and expected a donation of Rs 20000 as a charity
for a sports club trained by his wife. The sales manager has faced a lot of ethical dilemmas
whether he should accept the order as it could be a good opportunity for the expansion of the
business and as it was their first order denying the order would be a big loss to the
opportunity for the company or he must deny the offer as it is highly unethical as expecting
something in return is purely Favourism and an indirect form of bribe and also it is said that
charity and donations is done with no expectations and free from any pressure or force
and in the long run this decision of not accepting the order as it is highly unethical will
prove to be a good decision .
Thus , taking decisions which are ethically correct would lead to a successful
organization with good decision making power .It can be said that Ethical decision-
making is based on ethical values like Trustworthiness , respect , responsibility ,
fairness , responsibility and good citizenship. Ethical decisions leads to ethical behaviors
and provide a foundation for good business practices.
Ethical decision-making is based on core character values like trustworthiness,
respect, responsibility, fairness, caring, and good citizenship. Ethical decisions
generate ethical behaviors and provide a foundation for good business practices.