(A) Communication is made for only three (3) purposes.

(B) Informative
communication’s purpose is to advocate and appeal to the feelings. *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
Copying another writer's work with no attempt to acknowledge that the material was
found in an external source is an example of__________. *
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Fabrication
Sabotage
Plagiarism
Cheating
(A) The confidence of the speaker determines a good delivery of a public speech. (B)
Articulation and Enunciation are the same. *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
(A) Business writing is considered professional writing. (B) Business writing refers to
communication in and outside a corporation. *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
Ashley has a family emergency and won't be able to attend work today. How should she
communicate her absence with her manager? *
1/1
Email message
Handwritten message
Don't say anything; follow up with her manager when she returns
Carrier owl
What would be the best definition of the tone of a letter? *
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Grammar usage
The format of the letter (e.g. block or modified block)
The attitude of the sender
The punctuation style
This pertains to the person/s whom the sender is conveying the message. *
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Audience
Objective
Context
Strategy
This type of speech relies heavily on logic and sound reasoning to convince on a
particular belief. *
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Argumentative
Persuasive
Informative
Entertainment
What word is placed at the top of the page in the Memo format? *
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"To"
"Subject"
"Memo"
"Date"
(A) Conversations are highly structured compared to Public Speaking. (B) Public
speaking requires variety of delivery. *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
What aligns the manner and the message of an individual or organization’s
communication? *
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Tool
Audience
Objective
Context
What is the format of this letter? *
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Captionless Image
Block
Modified Block
Semi-block
Modified Semi-Block
When it comes to writing the Minutes of the meeting, one does NOT necessarily need
to... *
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Write the date, time, and place of the meeting
Include the names of the group holding the meeting
List all the PowerPoint presentations used during the meeting
Indicate all that were discussed
This is a type of Public speaking where the presentation of message has no
preparation. *
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Reading Speech
Extemporaneous Speech
Memorized Speech
Impromptu
All are examples of multimodal texts EXCEPT: *
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Comics
Camera
Film
Web series
Which of the following is an example of redundancy? *
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honest truth
please and thank you
go outside and play
as per our conversation
A company learns that what they have received are not the specifications in their order.
What kind of business letter do they need to send? *
1/1
Letter of Adjustment
Letter of Complaint
Letter of Inquiry
Letter of Order
This is a type of Public speaking where the speaker reads from a prepared script or
manuscript. *
1/1
Reading Speech
Extemporaneous Speech
Memorized Speech
Impromptu
An instructor teaches a group of people how to use a computer. This is an example
of______. *
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Informative
Persuasive
Argumentative
Entertainment
All are guidelines in preparing the minutes EXCEPT: *
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All motions and resolutions are recorded, and proponents are identified by name.
Future tenses are used in writing.
Lengthy discussions, debates, and report should be summarized.
Minutes of the previous meeting should be taken up.
The latest promo from a company was sent to the customers. What is the
communication-network pattern? *
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Upward
Downward
Lateral/Horizontal
Outward
This is the part of the speech where the speaker engages his listeners/readers. *
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Introduction
Body
Conclusion
Any part of the speech will do
Which of these is the best recommendation for business communicators using e-mail? *
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Consider using e-mail to deliver bad news or to resolve arguments so that you can
avoid a face-to-face conversation.
Add humor or tongue-in-cheek comments to lighten the tone of serious e-mail topics.
Type your message in all capital letters to increase your speed and efficiency.
Edit your text for readability and proofread for typos or unwanted auto-corrections.
This the usual communication-network pattern in terms of the use of Memo. *
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Upward
Downward
Lateral/Horizontal
Outward
Which of the following is true about a modified block letter? *
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All letter parts are aligned at the left margin
Date, salutation, and signature block (complimentary close and writer’s name and title)
begin at the center point of the page
Date and signature block (complimentary close and writer’s name and title) begin at the
center point of the page
Location of the parts of the letter can be placed either at the left or right margin.
Option 5
A debate on the current COVID19 Health Management issues is conducted. This is an
example of______. *
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Informative
Persuasive
Argumentative
Entertainment
The following are all functions of a memorandum EXCEPT: *
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making announcements
giving instructions
selling a product
changing of policy or procedure
This is the part of a letter where the name of the sender and position is written. *
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Signature Block
Salutation
Body of the letter
Inside Address
"In Ms. Pineda's classroom, we see a lot of things. To the left of the class, we see 10
posters in the colors of the rainbow. In front of us is a white, square projector shade. At
the back, is a green rectangular chalkboard." What is the context of the message
above? *
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A description of Ms. Pineda’s classroom
A narration of the struggles of a teacher
The life of Ms. Pineda
The challenges of a student
What is the purpose of the opening paragraph of a sales/persuasive letter? *
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to state the news
to get the reader’s attention
to tell the reader the different choices
to entertain the audience
All of these define persuasive communication EXCEPT: *
1/1
to advocate something
to appeal to the audience
to provide a choice
to convince them to believe something
Which of the following BEST shows a communication strategy in terms of the audience?
*
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A speaker asks the background of the audience during his speech.
A speaker researches the attitude of the audience online.
A speaker converses with the audience at least an hour before the speech.
A speaker counts the total number of attendees.
What is a business letter? *
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the best communication channel when sending urgent messages
an outdated form of communication in the business world
a letter for situations that is formal and sensitive.
a letter that is less confidential than other forms of communication.
This is the part of a letter where a greeting to the recipient is written. *
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Heading
Inside Address
Salutation
Body of the letter
(A) Communication Strategy is ONLY done in formal conversations (B) Communication
Strategy helps and guides the effectivity of communication *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
This pertains to the loudness and softness of the voice in the delivery. *
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Pitch
Rate
Volume
Vocal Variety
(A) Stand-up Comedians are considered public speakers. (B) Public speech is a
structured type of speaking. *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
Objective in the communication strategy is important because… *
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It proves the assertion of the speaker
It distorts the communication process
It widens the scope of the audience
It determines the manner and message
The inaccuracy of citing a statement is deliberately a/an____________. *
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Suppression of Information
Overstatement/understatement
Falsification
Selective Misquoting
Which of the following is an example of downward communication? *
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Subordinate to Superior/Supervisor
Superior/Supervisor to Subordinate
Subordinate to Subordinate
Peer to Peer
Which of the following should NOT be asked in considering the reader/audience? *
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Who am I writing to?
What are their job titles?
What do they know about this topic?
What is the location of the speech?
(A) Multimedia presentations are visually oriented. (B) Multimedia presentations are
limited to ONE modality. *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
"In Ms. Pineda's classroom, we see a lot of things. To the left of the class, we see 10
posters in the colors of the rainbow. In front of us is a white, square projector shade. At
the back, is a green rectangular chalkboard." What communication strategy text did the
writer use? *
0/1
Topical
Problem-solution
Spatial
Chronological
A saleslady sells a Korean Skin Care product to consumers. This is an example
of______. *
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Informative
Persuasive
Argumentative
Entertainment
(A) Communicating appropriately in the workplace requires to have sensitivity and tact.
(B) Business and technical documents, such as minutes, memorandum, reports and
proposals, are used in all fields – healthcare, business, education, and media *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
The following are important components of an effective meeting EXCEPT *
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Date, time, and place allocations
Agenda items, prioritized by importance
Clearly defined meeting objective
Schedule for Inspirational quotes and humor
(A) Rather than being reader-centered, you must be writer-centered in business letters.
(B) Business writing includes communication such as research papers, thesis, reflection
papers. *
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Only A is True
Only B is True
Both A & B are True
Both A & B are False
This is done when a company formally wants to avail the service or product of another
company. *
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Letter of Adjustment
Letter of Complaint
Letter of Inquiry
Letter of Order
During World War II, medical discoveries, such as effective ways to treat wound
infections and malaria, were military secrets. This an example of what tactic? *
1/1
Suppression of Information
Overstatement/understatement
Falsification
Selective Misquoting
The following examples are considered as verbal communication EXCEPT *
1/1
Email
Winking
Letters
Phone Call