La Consolacion University Phillippines

City of Malolos, Bulacan

Basic Education Department
S.Y. 2021 – 2022

TABLE OF SPECIFICATION
Subject: Front Office Services Submitted by: Ms. Jasmine Joef T. Manarang
Quarter: Midterm Date: March 18, 2022

SKILLS
No. of Days No. of (Bloom’s Taxonomy)
Content Objectives Type of Test
Items
Remembering Understanding Applying Analyzing Evaluating Creating
To analyze situations given and
Introduction to Night
identify the four stages of 4 12 1, 2, 5, 7 3, 4 6, 8, 9 12 10, 11
Audit
guest cycle.
Functions of To analyze situations given and
Night Audit identify various types of products 2 7 14, 16, 17 13, 15 18, 19
and services in hotel.
To analyze situations given and
Debit and Credt
identify the proper ways to handle 2 7 23, 24 20, 21 22, 25, 26
guest’s complaints.
To analyze situations and identify the
Manual Posting
emphasized functions of 4 12
Sheet 28, 29, 30 27 35 31, 33, 34 32, 36, 37, 38
Communication in receiving and
Multiple Choice
processing room reservation.
Occupancy Percentage To analyze and evaluate given
and Total Rooms situations portraying different 45, 47 39, 40, 41 43, 48 49 42, 44, 46, 50
Revenue 4 12
departments in a hotel.

Total: 16 50 LOTS: 20= 40% HOTS: 30= 60%

Checked and Approved by:

Ms. Diana Carlyn M. Felix

Subject Area Coordination
HOW TO COMPUTE

To analyze situations given and NUMBER OF DAYS NUMBER OF ITEMS

Elements and Nature identify the elements of
2 7
of Communication communication present.
2 (number of days) divided by 16 (total number of days) times 50 (total number
of items) = 6.25 (7 items)

TOTAL 16 50

LOTS – 50 X .40 = 20

HOTS – 50 X .60 = 30