La Consolacion University Philippines

City of Malolos, Bulacan, Philippines 3000

Basic Education
Senior High School
School Year 2022-2023
LOCAL GUIDING SERVICES
MIDTERM EXAMINATION

“Commit to the Lord whatever you do, and your plans will succeed.” (Proverbs 16:3)

HISTORY OF TOUR GUIDING, TRAVEL MOTIVATORS, THE TOURIST ATTRACTION,

COMMUNICATION IN TOUR GUIDING, ARRANGING ITINERARY, PREPARING A TOUR
COMMENTARY: MULTIPLE CHOICE
I. DIRECTIONS: Choose the letter of the best answer.
NO ERASURES (50 points)

b. Do the best that you can to answer the question

1. It is also known as “guidespeak” even if you are not sure.
a. Tour Itinerary c. Tell your guest truthfully that you do not know
b. Tour Introduction the answer, but you will find it out for them.
c. Tour Commentary d. Make up a story, so that you will not be
d. Tour Guide embarrassed.

2. It refers to what tour guides say in front of the guests 8. It is the reciprocal sharing of verbal or non-verbal
when describing an attraction. information following a set of rules.
a. Tour Itinerary a. Commentary
b. Communication
b. Tour Introduction
c. Collaboration
c. Tour Commentary d. Confirmation
d. Tour Guide

3. The steps in creating a tour commentary has an 9. Shaina is a tour guide of Mabuhay Tours. While
acronym of GIS-JOE. What does I stand for? delivering her tour commentary, she unconsciously
a. Know the Information moves her hands to explain the location well. What
b. Know the Introduction component of Communication is she using?
c. Know the Insights a. Verbal
d. Know the Itinerary b. Nonverbal
c. Paraverbal
4. Kath provides an overview of the tour schedule and d. None of the above
what to expect during the tour. In what part of the
tour commentary is it included? 10. This component refers to how we say what we say–
a. Introduction the tone, pacing, and volume of our voices.
b. Body a. Verbal
c. Reaction b. Nonverbal
d. Closing c. Paraverbal
d. None of the above
5. As a tour guide, you should encourage your tour
participants to ask questions during the tour. This is 11. The ___________ is the information relayed from the
part of the ___________. source to the receiver.
a. Introduction a. Source
b. Body b. Message
c. Reaction c. Channel
d. Closing d. Receiver

6. “On behalf of Suntan Tours, have a wonderful 12. This is where the information comes from.
vacation in San Jose and I hope to see you tomorrow a. Source
at the information session.” b. Message
What part of tour commentary is this spiel? c. Channel
a. Introduction d. Receiver
b. Body
c. Reaction 13. The following are the examples of channel
d. Closing EXCEPT: ___________.
a. Lapel
b. Cellphone
7. What will you do if one of your guests asked a
c. Microphone
question, but you do not know the answer?
d. Brightness
a. Divert the attention of the guest by saying
unnecessary things.
14. It prevents the message from reaching the receiver 22. During this period, Grand Tour was undertaken
and creating the desired effect. by upper-class young European men, and they
a. Communication barriers were accompanied by tour guides.
b. Physical barrier
c. Socio-psychological barrier a. Ancient times
d. Barrier b. Dark-middle ages
c. Renaissance
15. Because of the loud noise of the honking vehicles d. Modern age
outside the tour bus, Jimmy cannot deliver the tour
commentary well. This kind of disruption is from: 23. Thomas Cook founded his travel agency during
a. Communication barriers this age.
b. Physical barriers
c. Socio-psychological barriers a. Ancient times
d. Barrier b. Dark-middle ages
c. Renaissance
16. Tour guides should not perceive communication d. Modern age
barriers as problems, but as ___________ that can
be surmounted. 24. Which of the following is NOT a tour guide’s
a. Mountains role as time evolved?
b. Challenges
c. Competitions a. Communicator
d. Exams b. Moderator
c. Educator
17. The Chinese guide was saying something about d. Shepherd
chocolate, but the American tourists cannot fully
understand him because of his pronunciation. This 25. Coleen is a self-employed guide and she makes
is an example of ___________. her own tours to sell it on her social media
a. Communication barriers accounts. What type of tour guide is Coleen
b. Physical barriers based on how she earns?
c. Socio-psychological barriers
a. Employed guide
d. Barriers
b. Freelance guide
c. Docile guide
18. Which of the following is NOT a purpose of d. Volunteer guide
Communication in Tour Guiding?
a. To inform 26. Jay works in the National Museum as a tour
b. To clarify guide. He is receiving regular wage monthly.
c. To destroy relationship What type of tour guide is Jay based on how he
d. To evaluate the service earns?

19. He/she guides tourists, both foreign and a. Employed guide

domestic, for a fee, commission, or any other b. Freelance guide
form of lawful remuneration c. Docile guide
a. Tourist d. Volunteer guide
b. Tour operator
c. Tour guide 27. These are employed by corporations to conduct
d. Tour participant tours in the company’s plant or factory. Their
main goal is to promote the company’s public
20. It refers to the provision of professional service image by touring and educating the visitors
to interpret the cultural and natural heritage of an about the business’ goals and operations.
area
a. Tour guide a. Employed guides
b. Touring b. Adventure guides
c. Tour guiding c. City guides
d. Tour participant d. Plant guides

21. In this period, tour guide’s role was “safety 28. These guides are who specialize in a particular
escort”. city or province. They provide information on a
city’s history and heritage as well as its
a. Ancient times relevance to the country’s socio-economic
b. Dark-middle ages development.
c. Renaissance
d. Modern age a. Employed guides
b. Adventure guides
c. City guides
d. Plant guides
 La Consolacion University Philippines
City of Malolos, Bulacan, Philippines 3000
Basic Education
Senior High School
School Year 2022-2023
LOCAL GUIDING SERVICES
MIDTERM EXAMINATION

29. These are certain percentage of the cost of goods 35. This is the center of attention in a tourist
sold to tourists which is also a source of income destination.
for tour guides.
a. Tourist destination
a. Regular Wage b. Tourist attraction
b. Tips c. Site
c. Monetary gifts d. Sight
d. Commission
36. It is a place consists of one or more tourist sites
30. Elijah’s promised himself to visit Israel on his and tourist attractions.
21st birthday, because he wants to see first hand
the holy city. What factor was pushing Elijah to a. Tourist destination
go to Israel? b. Tourist attraction
c. Tourist site
a. Fulfilling prestige d. Tourist sight
b. Seeking relaxation
c. Gaining knowledge
d. Fulfilling spiritual needs 37. Tubbataha Reefs Natural Park, Puerto Princesa
Underground River, Coron Bay Shipwrecks, and
31. These are origin-related, intangible or intrinsic Kayangan Lake are some of the examples of
desires of the individual travelers to leave their these.
place of origin and go to a certain destination.
a. Tourist destinations
a. Push factors b. Tourist attractions
b. Sightseeing variety c. Tourist sites
c. Pull factors d. Tourist sights
d. Marketing efforts
38. It involves not only the sense of sight but also
32. Kierra was browsing the internet when she the other senses as well – touch, smell, sound,
noticed a Piso fare promo in Cebu Pacific Air. and taste.
She didn’t plan to have a vacation, but because
of a discounted airline ticket, she decided to go a. Tourist destination
to Korea. What factor pulls Kierra to go to b. Tourist attraction
Korea? c. Tourist site
d. Tourist sight
a. Events and Activities
b. History and Culture 39. Gillian joined a familiarization trip to gather
c. Marketing Efforts information about her research paper. What
d. Natural Resources source of information did she use?

33. These emerge as a result of the attractiveness of a. Primary sources

a destination as it is perceived by the traveler. b. Secondary sources
c. Tertiary sources
a. Push factors d. Triangulation
b. Sightseeing Variety
c. Pull factors 40. Which of the following is not an example of
d. Marketing efforts secondary sources of information?

34. Donny wished to visit his grandmother in U.S. a. Interview with locals
during his summer vacation. So, he booked an b. Hotel brochures
airline ticket in order for him to visit his c. Travel guides
grandmother. What factor pushed Donny to go d. Books
to U.S.?
41. This is done to ensure that the gathered
a. Fulfilling prestige information is accurate, authentic, and reliable.
b. Seeking relaxation
c. Gaining knowledge a. Primary sources
d. Enhancing relation b. Secondary sources
c. Double-checking
 d. Triangulation d. Echos-London-India

42. One of the elements of the voice that pertains to 46. This type of commentary highlights the guide’s
the accent or pronunciation. role as an educator.

a. Required
a. Volume b. Informative
b. Speed c. Requested
c. Articulation d. Optional
d. Tone

43. Which of the following is not a tip in handling 47. This type of commentary highlights the tour
phone calls? guide’s engaging and entertaining traits. It
allows for the tour guide’s deeper involvement
a. Attend to the phone promptly. Answer the call in a conversation and analysis.
within thirteen rings.
b. Use bridge-building language or bridge a. Required
remark such as “How may I help you?” b. Informative
c. Get all possible information on the first call so c. Requested
that calls are attended to immediately. d. Optional
d. Always take the initiative of picking up a call
whenever someone is not available to attend to 48. Letty wants to arrange their family’s tour
it. itinerary logically. What is the least to consider
to make a logically arranged tour?
44. Cang, a tour guide of Happy Tour Travel a. Location of the attraction
Agency uses telephone to communicate with a b. Flow of an interesting story
tourism supplier. She was spelling out the names c. Budget
of their tour participants, but the signal was d. Nationality
poor, so she used phonetic alphabet to spell the
name clearly. What is the corresponding words 49. One of the elements of a tour itinerary that refers
of each letter if the name to be spelled out is: to the time to move within the attraction, time to
MORI? move from one attraction to the next, and the
time of the start and end of the tour.
a. Mama-Oscar-Romeo-India
b. Mama-Oppa-Romeo-Igloo a. Time and distance
c. Mike-Oppa-Romeo-India b. Flow of the story
d. Mike-Oscar-Romeo-India c. Profile of the guest
d. Weather
45. Cang, a tour guide of Happy Tour Travel
Agency uses telephone to communicate with a 50. Johnny was tasked to arrange a tour itinerary
tourism supplier. She was spelling out the names about the famous attractions in Bohol. He made
of their tour participants, but the signal was sure that the first stop of the tourists is the
poor, so she used phonetic alphabet to spell the Chocolate hills because he knows that there is a
name clearly. What is the corresponding words high possibility to rain in the afternoon. What
of each letter if the name to be spelled out is: element of tour itinerary did he consider?
ELI?
a. Time and distance
a. Echo-London- India b. Flow of the story
b. Echos-Lima-Igloo c. Profile of the guest
c. Echo-Lima-India d. Weather

Prepared by: Approved by:

MR. LEONARDO FLORES MS. DIANA CARLYN M. FELIX

Local Guiding Services – Teacher Subject Area Coordinator- TVL/TLE/P.E.