FRESC Help Desk

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For non-Japanese people affected by COVID-19

The FRESC Help Desk accepts consultations by phone from non-Japanese

people who have lost their jobs or whose lives have otherwise been affected

by COVID-19.

We can tell you about help that is available to you, and what you need to do to

stay resident in Japan. Please give us a call if you are having any problems.

Days and Days : Monday to Friday


Time Time : 9:00 a.m. to 5:00 p.m.
(Closed on Saturdays, Sundays, or public holidays)

Japanese, Vietnamese, Chinese, English, Korean


Languages (日本語) (Tiếng Việt) (中文) (코리언)

Spanish, Portuguese, Nepali, Thai


(Español) (Português) (ने पाली भाषा) (ภาษาไทย)

Indonesian, Filipino, Burmese, Khmer, Mongolian


(Bahasa Indonesia) (ြမန်မာဘာသာစကား) ( ) (Монгол)

French, Sinhala, Urdu, Bengali


(français) ( හල) (‫)ﺍﺭﺩﻭ‬ (বাংলা)

Telephone (Free Dial)

0120-76-2029
がいこくじんざいりゅうしえん フ レ ス ク

外国人在留支援センター(FRESC)
https://www.moj.go.jp/isa/support/fresc/fresc01.html

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