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  • Clinic Staff Ipc 3

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    Nur faeza Yahya
    18 views2 pages
    The document is a hospital record that evaluates an individual staff member's performance over a year based on key performance indicators. It tracks their performance in areas like ensuring sales targets are met, patient satisfaction scores, compliance with standard operating procedures, response times to patients, medical errors, training requirements, complaint handling, and timely reporting. The staff member's signature is required at the bottom to acknowledge their performance evaluation.

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    CLINIC STAFF IPC 3.xlsx

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    The document is a hospital record that evaluates an individual staff member's performance over a year based on key performance indicators. It tracks their performance in areas like ensuring sales targets are met, patient satisfaction scores, compliance with standard operating procedures, response times to patients, medical errors, training requirements, complaint handling, and timely reporting. The staff member's signature is required at the bottom to acknowledge their performance evaluation.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    18 views2 pages

    Clinic Staff Ipc 3

    Uploaded by

    Nur faeza Yahya
    The document is a hospital record that evaluates an individual staff member's performance over a year based on key performance indicators. It tracks their performance in areas like ensuring sales targets are met, patient satisfaction scores, compliance with standard operating procedures, response times to patients, medical errors, training requirements, complaint handling, and timely reporting. The staff member's signature is required at the bottom to acknowledge their performance evaluation.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 2

    HOSPITAL PUSRAWI RECORD OF INDIVIDUAL PERFORMAN

    Staff Name: Position:


    Hospital/ Department: Period of Review / M

    Objective Performance Indicator Target 1 2 3 4 5 6 7 8 9


    SALES Ensure achieve sales target 100%
    Patient satisfaction 80%

    Best Practice
    Compliance score (Operation SOP, MSQH, 95%
    KKM)
    Walk-in patients seen within 1 hour 100%
    Percentage of appointment patients seen 100%
    within 15 mins
    Rate of patient fall 0%
    Hand hygiene compliance rate ≥75%
    Critical value notified within 30 minutes 100%
    Medication Error 0%
    Documentation Audit ≥95%

    OPERATIONAL
    Needle Stick Injury 0%
    Ensure the manpower all clinic met by 95%
    schedule rostering
    Supervised staff on clinical audit, Training,
    clinical Incidents (clinic area) and 100%
    maintaining hospital standards.

    Assisting maintaining adequate stock levels, 100%


    operation checklist & medication in the unit

    Attending hospital clinical meeting 95%


    Internal Complaint handle/ attend within 30 95%
    Complaint minutes
    Handling External Complaint with support 100%
    documents/IR within 24 hours
    Attending CNE 4 hours
    Training
    Participate giving training/presentation 4 hours
    Marketing Participate CSR 1

    Report
    Report submission - daily updates (cencus & 100%
    revenue of the day)

    Staff Signature:
    INDIVIDUAL PERFORMANCE CONTRACT YEAR 2022

    Position:
    Period of Review / Month :

    10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 TOTAL

    Manager Signature:

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