At NTT we believe that by using innovative technology we can solve global challenges and

create a world that is sustainable and secure. We are looking for curious people, from diverse
backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is
why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we
encourage a balance of working from home and our local office. Ask our recruitment team if
this is a hybrid role.

Want to be a part of our team?

The MS Engineer (L3) is responsible for providing a service to clients by proactively

identifying and resolving technical incidents and problems. Through preemptive service
incident and resolution activities, as well as product reviews, operational improvements,
operational practices and quality assurance this role will maintain a high level of service to
clients. Their primary objective is to ensure zero missed service level agreement (SLA)
conditions.

The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts
advanced and complicated tasks, and provides resolution to a diverse range of complex
problems. This position uses considerable judgement and independent analysis within defined
policies and practices. Applies analytical thinking and deep technical expertise in achieving
client outcomes, while coaching and mentoring junior team members across functions.

Radford reference:

Provides technical support to field engineers, technicians, and product support personnel who
are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical
equipment, computer systems, complex software, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in
malfunctioning equipment or software. Reports design, reliability and maintenance problems
or bugs to design engineering/software engineering. May be involved in customer installation
and training. Provides support to customer/users where the product is highly technical or
sophisticated in nature. Survey Tip: In software companies this position generally interacts
directly with the customer/user when the product is highly technical or sophisticated in
nature, such as with systems level software where the user has a technical background. In a
less sophisticated environment, as with many applications products where the user is
nontechnical, this position would generally interact with product support personnel and
potentially the customer when the customer’s problem cannot be resolved directly by first-
level resources.

Working at NTT

1. SQL Server Senior DBA, with experienced more than 5 years

2. Understand all of SQL Server Technology and features

3. Have an experienced leading team is a plus

4. Able to work under pressure

5. Understanding of VMware and Windows OS is a plus

6. Have some experience in Linux Technology

What will make you a good fit for the role?

Standard career level descriptor for job level:

 Have wide-ranging experience

 Uses professional concepts and company objectives to solve complex issues in
creative ways
 Networks with others outside own area of expertise
 Exercises judgment in selecting methods, techniques and evaluation criteria to obtain
results
 May coordinate others’ activities
 Typically requires significant related experience with a Bachelor’s or equivalent
degree

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer

NTT is proud to be an equal opportunity employer with a global culture that embraces
diversity. We are committed to providing an environment free of unfair discrimination and
harassment. We do not discriminate based on age, race, color, sex, religion, national origin,
disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status,
or other protected category.