INTERNSHIP OBJECTIVES

 To apply business concepts and theories to real time decision making.

 To develop and improve business skills in communication, technology, quantitative,
reasoning and team work.
 To recommend necessary steps for overcoming problems.
 To analyze financial reports of the company and with ratio analysis.
 To undertake a survey on the study on employee satisfaction.
 To expand the network of professional relationships and contacts.
 To get better understanding of the financial activities carried out by the finance
department
 To gain practical insight of the real working conditions.
 To know about the operating procedures of different departments in general.
 To know about the different strategy of RBB and how is it successful in dealing with its
customers.
 To help to develop the managerial skills within ourselves to be successful managers in
future.
 To be familiar to the banking practices, rules and regulations of banking system of Nepal.
 Gain early understanding and appreciation of the practical life real-life
situationchallenges associated with application of the theoretical knowledge acquired.
 Develop expected professional self-awareness, internalization of career job
requirementsand experience.
 Develop and acquire critical skills needed to proactively observe and
analyzeproblems/challenges encountered while executing career duties and
responsibilities atwork.
 Student gain knowledge about practical aspects of functioning of an organization on
thedomestic and foreign markets with a special emphasis on finance/
accountingmanagement in public administration, private sector, non-governmental
organizations,self-employment and other.
 Student knowledge about performing specific tasks and develop problem
identificationand problem solving skills in finance management /accounting.
 PERSONAL DEVELOPMENT TARGETS

 Work with the management team to consolidate the monthly earnings and spending
report.
 Learning how to communicate with entrepreneurs, customers, and other participants
in the Company.
 Build and maintained positive relationships at the workplace.
 Acquire new learning through challenging and meaningful activities.
 Develop self understanding, self discipline, maturity and confidence.

EXPECTATIONS

An internship is an opportunity to test drive a career without making any serious Commitments.
It provides experiences, lessons and the tools that need to get a practice.

 To gain an understanding of the transferable skills and knowledge required for success in
a professional work environment and integrates those skills with academic learning.
 To explore a specific field of interest, expand the professional network and understanding
of the qualifications and duties involved in a specific profession or career field.
 To gain decision making skills, self confidence, business survey, ethics and teamwork
required for success in a professional work environment.
 To participate in each and every work happening in the company and to know the
company practices.
 To develop work habits and attitudes necessary for job success.
CHAPTER 2

2.1 INTRODUCTION

This chapter deals with the history of Ponjesly Super Speciality Hospital, its mission and vision
Statement, Nature and business of organisation, Organizational structure, types of products
produced and Customers and competitors of organisation and SWOT analysis.

2.2 HISTORY OF ORGANIZATION

Ponjesly Charity Trust was founded in the year 1991. Shri. Pon. ROBERT SINGH, a young
dynamic, able administrator and an industrialist with visionary zeal founded Ponjesly Public
Higher Secondary School in the year 1996, Ponjesly College of Engineering in the year 2004,
and Ponjesly College of Education in the year 2005. The main objective of the Trust has been
focused on starting the Educational Institutions Schools, Engineering Colleges, Teacher
Education Colleges, Medical Colleges, Law Colleges, and Arts and Science Colleges to provide
quality education to the entire student community at all levels.

Ponjesly SUPER SPECIALITY HOSPITAL is a Technology based Multi-Super Speciality

Hospital located in Nagercoil, Kanyakumari, Tamilnadu. Ponjesly Hospital is catering for head-
to-toe health requirements of the human body & Mind. P.J.S.S.H Hospital is equipped with
world standard equipments and imaging specialties to cover all speciality and super specialty
facilities and services. Ponjesly Hospital believes in pin- point diagnosis and treatment, early
recovery and less hospital stay.

HOSPITAL PROFILE

HOSPITAL NAME PONJESLY SUPER SPECIALITY HOSPITAL

6/147 AB, KALLIANCAUD, ERACHAKULAM ROAD,
ADDRESS PARVATHIPURAM, NAGERCOIL-629003
LANDLINE NUMBER 04652-220086
REGISTRATION AUTHORITY TAMILNADU GOVERNMENT

NO.OF BEDS TOTAL 250

NO.OF BEDS IN GENERAL WARD 25
 (MALE)
NO.OF BEDS IN GENERAL WARD
(FEMALE) 25
NO.OF ICU BEDS 15
NO.OF P-ICU BEDS 10
NO OF BEDS IN MICU 15
NO OF BEDS IN SICU 15
NO OF BEDS IN CARDIO THORACIC
ICU 10
RECOVERY ROOM 10
NO.OF BEDS IN CASUALTY 18

SUIT ROOM (N/AC) 29

SUIT ROOM (AC) 25

LABOUR WARD 10

SUPER DELUXE 1
DATE OF OPENING 14.02.2022
PAN NUMBER AAATP1335K
NO.OF OPERTAION THEATERS 4
LABOUR OT 1
PARTNERSHIP (AUTHORISED
SIGNATORY) MR.PON ROBERT SINGH

CONTACT NUMBER 9443331394

INSURANCE MANAGER ASHA R

CONTACT NUMBER 8270273957

HOSPITAL FACILITIES
1 24 hrs CT SCAN FACILITY
2 24 hrs X-RAY FACILITY
3 24 hrs LABORATORY FACILITY
4 24 hrs PHARMACY
5 ECHO & ECG,X-RAY ,ULTRASOUND FACILITY AVAILABLE
6 ABG FACILITY
7 FULLY EQUIPPED OPERATION THEATRE
8 ETO AUTOCALVE
 9 ELECTROLYTE ANALYZER
10 URINE ANALYZER
11 DEFIBRILLATOR
REMOTE TABLE WITH HALGEN LIGHT IN OPERATION
12 THEATRE
13 24 hrs ACCIDENT TRAUMA CARE AVAILABLE
14 CSSD AUTOCLAVE
CENTRALIZED O2 & SUCTIONS& CENTRALIZED SUCTIONS
15 AND COMPRESSORS
BOYLES APPARATUS & GENERAL ANAESTHESIA WORK
16 STATION
17 COMPUTERIZED BILLING
18 USG & GENERATOR BACKUP ON WHOLE BUILDING
19 IN HOUSE CT SCAN, X-RAY, LAB, PHARMACY(24 hrs)
20 TIE-UP ( MRI, BIOPSY, BLOOD BANK)
21 FIRE SAFETY
22 MEDICAL RECORD DEPARTMENT
23 BIOMEDICAL WASTE MANAGEMENT
24 POLLUTION CONTROL BOARD CERTIFICATE
25 INSURANCE DESK
26 24 hrs SURVEILLANCE CAMERA & R.O WATER
27 PARKING SAPCE AVAILABLE
28 NABH APPLIED (ENTRY LEVEL) UNDER PROCESS

2.3 MISSION STATEMENT

Our Mission, is to provide true health education and advanced medical facilities to the needy
patients of the society and support their physical, mental and social well being.

2.4 VISION STATEMENT

To provide quality health care access to all segments of population irrespective of sex, age and
prosperity, and protecting human lives by providing a comprehensive health shield for reducing
suffering from diseases and ill health. Improving the quality and dignity of life by providing a
health care that aims at physical, mental and social well being of human beings has been our
dream for many years now. The result of this dream is PONJESLY SUPER SPECIALTY
HOSPITAL. PJSSH Health Care’s vision is to percolate to all segments of the population and to
be easily accessible to the needy patients at all hours of the day. It aims at protecting, reducing
suffering and improving quality and dignity of human lives.

2.5 NATURE AND BUSINESS OF ORGANIZATION

Hospitals are great icons of modern health care but the nature of the business of health care is
that most of it takes place outside hospitals. We need hospitals when our treatments require
expensive technology or our illnesses have become difficult to diagnose or unstable. But not for
a lot else. We need to shift our thinking to a wider, less medicalised vision of health care with
most of it taking place in local communities close to our lifestyles. For example, we are living a
lot longer than our parents but many of those extra years come with significant disability for us,
particularly with our minds, our bones, our muscles and our senses. Local and social solutions
are required as well as medical ones. And for most of us death will not come through infectious
disease, under-nutrition or trauma but through uncontrolled blood pressure, continuing to smoke,
drinking too much, being sedentary for over 21 hours a day or eating fruitless diets that are too
salty, fatty and sugary.

2.5.1 SPECIALITIES

1. Cardiology
Ponjesly super speciality Hospital offers preventive diagnostic and therapeutic services
for all kinds of cardiac and vascular diseases. The endo-vascular interventions include
angiogram, PTCA, stenting of coronary arteries, carotid and renal arteries – angioplasty,
stenting of the abdominal aorta and the upper and lower extremity blood vessels, Pace-
maker implantation, ASD/PFO/PDA device closure, management of intra-arterial
thrombolysis, venous stenting and endovascular repair of aneurysms. The main aim of the
team is to provide efficient and speedy management of heart attacks and to prevent
further damage to the human system.
 This department is equipped with GE- 2100 IQ digital CathLAB, GE Vivid5 state- of-
the-art 4D echo, GE Morquet5000 Treadmill and GE Holter monitor. This department is
managed by Super Specialists who are well-trained and have vast experience in
invasive/non-invasive cardiology.

CathLab

Treadmill

2. Dermatology
Dermatology is the branch of medicine dealing with the skin. It is a speciality with both
medical and surgical aspects. A dermatologist is a specialist medical doctor who manages
diseases related to skin, hair, nails, and some cosmetic problems.
 Provides services for disorders of the skin, venereal disease, allergic, immunological,
Psoriasis and all other skin disorders. Dermasurgeons – will be carrying out some of the
surgical corrections of the scars, moles, skin tags and others.

3. Dialysis
Dialysis is a procedure to remove waste products and excess fluid from the blood when
the kidneys stop working properly. It often involves diverting blood to a machine to be
cleaned.

Dialysis Machine Positive

Dialysis Machine Negative

4. ENT
The ENT super specialty offers treatment for Ear, Nose and Throat.
 Ear surgeries
 Radical mastoidectomy
 Modified Radical mastoidectomy.
 Stapedectomy
 Tympanoplasty
 Cochlear implants

Nose surgeries

 Rhinoplasty
 SMR [Submucosal Resection of the Septum]
 Polypectomy
 Caldwellock Operations
 Endoscopic sinus surgeries

Throat surgeries

 Tonsillectomy and Adenoidectomy

 Micro Laryngeal surgery
 Snoring Sleep apnoea syndrome.
5. Gastroenterology
We offer a complete range of procedures in Gastroenterology which includes medical and
surgical treatment. The focus will be on addressing patients with stomach, intestinal
disorders, Liver and Pancreatic diseases [Cirrhosis, Pre and Post Liver Transplant care],
Vomiting, Nausea, Loss of appetite,Benign/malignant [Cancers] Growths, bleeding from
Stomach or Intestine, Chronic Ulcers, Chronic Acidity and Reflex Gastritis,
Inflammatory bowel disease [Ulcerative colitis and Crohn’s disease].

Procedures like Diagnostic gastroscopy, Colonoscopy, ERCP, Liver biopsy and stenting
of the Bile and Pancreatic duct, CBD stone removal, Endoscopy and Treatment for
bleeding Ulcers, Esophageal Varices banding and Pancreatic structure dilatation and
stenting, Polyps, Foreign body removal will be performed.

This department is led by a team of medical and surgical gastroenterologists having vast
experience in Medical and Surgical Gastroenterology, having been trained both overseas
and in India by prestigious institutions.
ERCP
6. General and Laparoscopic Surgery
The Ponjesly Super Speciality Hospital Department of General and Laparoscopic Surgery
is equipped with sophisticated instruments to carry complex yet simple Laparoscopic
surgeries. The procedure of Laparoscopy uses an instrument called a laparoscope to look
at the abdominal organs. A laparoscope is a long, thin tube with a high-intensity light and
a high-resolution camera at the front. The instrument is inserted through an incision in the
abdominal wall. As it moves along, the camera sends images to a video monitor. It is
often used for surgeries occurring in the gallbladder, liver, pancreas ,small intestine and
large intestine (colon)spleen ,stomach, pelvic or reproductive organs.

The Department of General Ponjeshly Super Speciality Hospital aims:

 To provide minimally invasive surgery in general and digestive surgery.

 To assist in removing scars on the abdomen and minimal less post-surgery pain
and greater esthetic benefits.
 To provide patients with specialized assessment, latest treatments along with
clinical post-operative care, medications and regular follow ups.

7. Medicine – ICU
Medicine, also known as internal medicine, is a practice that focuses on preventative
measures, diagnostic tests, and therapeutic interventions for adult diseases. Primary care
doctors are doctors who specialise in medicine. They are particularly adept at managing
patient populations with indistinct or multi- system pathological conditions. Primary care
doctors provide care to both hospitalised and outer patients and may be involved in
academic research.
We at Ponjesly Super Speciality Hospitals provide the best in class medicine services by
utilising the most advanced medical technology and equipment, as well as a team of
friendly and medically qualified personnel. If you just have any issues or queries, please
feel free to contact the emergency care number on our website. If patients have to be
admitted for secondary and tertiary health care, Ponjesly Super Speciality Hospitals has
 state-of-the-art facilities to accommodate 24/7 healthcare monitoring and treatment. The
hospital makes every effort to ensure that patients have a pleasant recovery and
recuperation, and our satisfied healthy patients are proof of that.

8. Nephrology
Ponjeshly Super Speciality Hospital offer medical treatment for acute and chronic renal
failures, nephritis, nephrotic syndromes, Urinary tract infections [UTI], Cystitis,
Urethritis, Pyelo Nephritis, Benign and malignant Tumors of the Kidney, Ureter and
Bladder. For patients with chronic and acute renal failure, dialysis treatment is offered.
Renal transplant procedures are conducted for renal failures not responding to dialysis
treatment.

This department is led by a team of elite surgeons having vast experience in Nephro-
Urology surgeries, who have been trained both overseas and in India by prestigious
institutions.

9. Obstectics and Gynacology

P.J.S.S.H believes in advanced medical technologies to manage the high risk pregnancies,
infertility, IVF/ICSI (test tube babies) and routine obstetrics and gynaecology and
advanced Gynaec laparoscopic surgeries.

This specialty is managed by specialist having vast experience in handling complicated

pregnancy and Delivery procedures.

World class labour and birth suites with attached modular operation theatres, managed by
advanced ultrasonic machines – GE Volusion 730 pro (3D, 4D scans), Continuous fetal
monitoring with dedicated corometrics fetal monitor. Patients with twin pregnancy
(multiple pregnancy) monitored by twin monitoring corometric machines. This is the
world’s best Intra partum fetal monitoring system. Labour pain and agony is reduced by
entonox. Obstetric epidural analgesia. The high risk pregnancy unit is supported by
 neonatology [NICU] and high-end diagnostic facilities like imaging [ultrasound, CT,
MRI] and computerized laboratory.

Labour OT

10. Oncology
Oncology Super Specialty offers diagnostic, medical and surgical treatment for cancers of
any the body [Brain, Spinal Cord, Blood, Thyroid, Liver, Pancreas and Gastrointestinal
system, Kidney, Ureter, Bladder, Breast, Cervical, Uterine, Ovarian and Others].
This speciality deals with Curative & Palliative care, Radiotherapy, Chemotherapy and
Pain management. The focus of the treatment is to improve dignity, and quality of life
and increase the lifespan with a holistic approach. This department is led by highly
qualified, popular, specialized Medical Oncologists, Radiotherapists and Oncosurgeons.

11. Ophthalmology
Ophthalmology specialty offers medical and surgical treatment for the diseases of the eye
that includes Refractive errors of the Eye, eyelids, cornea, conjunctiva, iris, lens, vitreous,
retina, optic nerve and muscles of the eyeball. Treatment is also offered for conditions
like Cataract, Glaucoma, Hypertensive/Diabetic retinopathy, microsurgery, Phaco and
Laser treatments for cataract and retina.
 This department is led by a team of elite surgeons having vast experience in
Ophthalmology surgeries, having been trained both overseas and in India from
prestigious institutions.

12. Orthopaedics
Ponjesly super-speciality offers the complete procedures of Orthopaedics like Trauma,
Fractures, External and Internal fixation Under and degenerative musculoskeletal
procedures. The specialized team of Orthopaedic surgeons will on restoring functions
bones joints Spinal injuries, Amputations, and Sports crush injuries.

C ARM

13. Pediatrics ( NICU, PICU )

Paediatrics super speciality team offers comprehensive outpatient and in-patient care.
This exclusive service is offered by specialized paediatricians. Neonatologists and a team
of skilled paramedical and well-trained nurses in a child-friendly atmosphere. This
department is supported by a state-of-the-art NICU, PICU which is well-equipped to
meet all kinds of emergencies and complications in children and newborns who are
acutely ill, including paediatric surgeries. Counselling for inborn Metabolic Errors,
congenital malformations, well-baby clinics, and immunizations are also provided.
 PICU

14. Pediatrics Surgery

Our Pediatrics team offers comprehensive inpatient and outpatient care. This exclusive
service is offered by technical paediatricians, neonatologists and by the platoon of
professed paramedical and well-trained nursers in a child-friendly atmosphere.

15. Plastic/ Reconstructive Surgery

This super specialty services offers burns, cosmetic constructive surgeries for ear, nose
and lip deformities.
 Cosmetic surgery to improve the facial appearance of the individual.
 Breast reconstructive surgery
 Correction of cleft lip and palate
 Hair transplant
 Abdominoplasty
 Finger Reconstructive Surgery
 Plastic Surgery for Diabetic Foot and others
 Liposuction

16. Pulmonology
We deal with diseases of the respiratory tract. (Nose, Throat, Trachea, Lungs / Pleura).
This includes Tuberculosis, Allergic Bronchitis, Bronchitis, COPD, Interstitial lung
 disease, Bronchial Asthma, Lung abscess, Pleural effusion, and some cancer of the lungs,
i.e. Bronchogenic Carcinoma. All these diseases are diagnosed and treated under one
roof.
17. Radiology
 Diagnostic Radiology
This is the most basic type of radiology – it is used to see details inside your body.
The images gained from diagnostic radiology help doctors gain perspective on the
causes of symptoms clients may be experiencing, check how well your body is
adjusting to treatment and screen for various diseases and illnesses like heart
disease or cancer.
Some of the technology involved in diagnostic radiology includes:
CT scan
MRI
Mammography
X-Rays
Ultrasound
 Interventional Radiology
Interventional radiology is more complicated as it is image-guided surgery. They
use the imaging tools mentioned above as a guide for their procedures.
 Therapeutic Radiology
This type of radiology is sometimes referred to as radiation therapy. It focuses on
treating cancer and other diseases using radiation.
 Portable X-ray

18. Urogynaecology
Male sexual problems have been hidden from the public eye since time immemorial.
However, medical advances have significantly alleviated these issues. We provide the
following services to help men with their sexual health issues. Erectile Dysfunction or
Impotence Impotence can be primary (present from birth) or secondary (occurring after
years of normal sex). It can be classified as arteriogenic, venogenic, neurogenic,
endocrinologic, mixed, or psychogenic based on the cause. Counselling, oral medication,
hormone replacement, external vacuum devices, penile injections and implants, and
microsurgery are all used as treatment methods.

19. Urology
Ponjesly super-speciality offer a complete range of procedures in Urology like
Laparoscopic nephrectomy. Prostatectomy, Reconstructive surgeries, Renal
transplantation etc.Procedures like PCNL, URS, Laser lithotripsy, Laparoscopic stone
removal, TURP, Radical cystectomy, UVF [Uretro Vesicle Fistula], VVF [Vesico
Vaginal Fistula], and RVF [Recto Vaginal Fistula] repair, Hypo spadiasis, Orchidopexy,
Ureteric reimplantation, Reconstructive surgeries like Pyeloplasty and Urethroplasty will
be performed.This department is led by a team of elite surgeons having vast experience in
Medical and Surgical Urology, having been trained both overseas and in India by
prestigious institutions.

2.6 ORGANISATION STRUCTURE

2.7 TYPES OF SERVICE

Ponjesly Super Speciality Hospital offer a wide range of medical laboratory testing services
including blood tests, urine tests, stool tests, and more. The state-of-the-art technology and
experienced technicians ensure that all results are accurate and delivered promptly. Be it
allergies, cardiac Issues, HIV, thyroid, arthritis, hepatitis, diabetes, renal or liver concerns,
anaemia, vitamin deficiencies, hormonal tests or any other, healthcare nt sickcare bring to you
the newest in testing apparatus and techniques.

2.8 CUSTOMER’S SERVICE

Patient service is key in healthcare in any medical facility. A good patient experience can greatly
improve his quality of life, which is the cornerstone of the hospital’s success. Accordingly,
enhancing the patient’s quality of life and focusing on how to improve the medical service
provided to them is fundamental to achieving satisfaction.

Customer service in any facility, whatever the nature of its work, is very important. However, it
is paramount in medical facilities, therefore, regional hospitals and medical institutions were
keen to provide the finest humanitarian and medical services. A nice smile, a gentle touch, and
simple gestures are all essential factors in healthcare. Patient-centered care is the basis of our
work and its primary goal and benefit is to improve individual health outcomes. Focusing on the
patient is the way to enhance work efficiency in the hospital and improve its reputation. The
hospital must combine modern technology and the human touch in order to improve the patient
experience.

2.9 COMPETITORS OF PONJESLY SUPER SPECIALITY HOSPITAL

1. JEYASEKHARAN MEDICAL TRUST – HOSPITAL & NURSING HOME

2. BENSAM MULTISPECIALITY HOSPITAL
3. MUTHU NEURO CENTRE HOSPITAL
4. SUSHRUSHAH HOSPITALS
5. ST XAVIERS CATHOLIC MULTI SPECIALITY HOSPITAL
6. JOSEPH SAHAYAM MULTISPECIALITY HOSPITAL
7. BALASUNDARAM SHYAMLA HOSPITAL
8. MORRIS MATHIAS HOSPITAL