WEEK 2, Activity 2

A, pag 4
The key qualities for a successful manager are: organizez, responsible, skilled and
comunicative.
B,pag 4
1. Niall said that a successful manager must ask, listen to everyone’s opinions and problems.
2.Niall before coming into contact with people is interested in their cultural style and local
customs.

C, pag 5
The ways managers can get the best out of people is by listening, supporting them, giving
them advice and encouragement.

D pag 5
1.4A
1. The style would be discussion.
2 If I were a manager, the style would be conducting.

B 1-Yes
2-No
3-Yes
4-Yes
5-Yes
6-No
7-No
8-No
9-No
C. Manager talks, employees listen and react so employees know what to do.
D. a)
E.
Group 1  Group 2
1-c 1-b
2-b 2-e
3-a 3-d
4-f 4-a
5-d 6-e 5-c

F 1. Look
2. Make
3. Reach
4.Meet
5. Make
6. Deliver
7. Make
8. Achieve