MACPUARSA MICROBASIC CONTROLLER

Knowledge Article

FA U LT C O D E S O F M I C R O B A S I C C O N T R O L L E R
(MACPUARSA)

X0000203034

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MACPUARSA MICROBASIC CONTROLLER
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© 2017 KONE Corporation

All rights reserved.

Important Notice

This guidelines and instructions document and its contents (the “Instructions”) are for training
purposes, KONE technician use, and other authorized internal use. The Instructions do not contain
all the relevant information regarding the performance of the maintenance for the equipment in
question and the installation or replacement of associated components (the “Work”). Any person
engaging in the Work must follow all instructions related to the respective equipment and all
applicable KONE safety rules. Further, such persons must be qualified and authorized to perform
the Work, which includes possessing licenses required by law and training provided by KONE for
the specific equipment.

Authorized Use - License

Only technicians who perform the Work and their supervisors, as well as other individuals KONE
may from time to time designate in writing (“Authorized User”), are intended to possess and use the
Instructions. KONE grants the Authorized User a limited, revocable license to possess and use the
Instructions during the Authorized User’s term of employment with KONE to perform the Work
(“License”). Possession or use of the Instructions in a manner inconsistent with the License granted
is strictly prohibited. Under no circumstances is the Authorized User permitted to copy, disclose,
publish, or disseminate the Instructions to anyone, unless prior written consent has been obtained
from the KONE legal function. The Authorized User shall return the Instructions to KONE upon
separation of employment with KONE. Violation of this paragraph may result in disciplinary action,
up to and including termination of employment, and legal action against the Authorized User.

Prohibited Possession or Use by Others

Possession, use, copying, disclosure, publication, or dissemination of the Instructions by an

individual who or entity that is not an Authorized User is strictly prohibited (“Prohibited Use”), unless
prior written consent is obtained from the KONE legal function. KONE disclaims any and all liability
for loss or damage including without limitation, indirect or consequential loss or damage, resulting
from or in connection with Prohibited Use. Prohibited Use shall result in legal or equitable action by
KONE against violators.

P r o p r i e t a r y, C o n f i d e n t i a l , I n t e l l e c t u a l P r o p e r t y

The Instructions are owned by KONE Corporation, its affiliates, and its subsidiaries (“KONE”). The
Instructions are proprietary, confidential, and contain KONE intellectual property and trade secrets.
The Instructions are protected by international and local intellectual property laws, including but not
limited to copyright law. Unless otherwise expressly mentioned, all trademarks and product names
in the Instructions are trademarks or registered trademarks of KONE. Unauthorized possession,
use, copying, disclosure, publication, or dissemination of the Instructions infringes upon KONE’s
legal rights and shall result in legal or equitable action by KONE against violators.

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TA B L E O F C O N T E N T S

1 ABOUT THIS DOCUMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1 Purpose of this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.2 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.3 Related documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.4 Approvals and changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 SAFETY AND MAINTENANCE TARGETS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1 Maintenance method safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.2 Environmental issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3 Customer experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 FA U LT C O D E S D I S P L AY E D I N M I C R O B A S I C C O N T R O L L E R ( M A C P U A R S A ) . . . . . . . . . . . 8
3.1 R E A S O N F O R E L E VAT O R N O T S TA R T I N G ( A ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.2 LIST OF CONDITIONS (E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.3 FAULT CODES (F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

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1 ABOUT THIS DOCUMENT

1.1 Purpose of this document

This document describes about the Fault codes of MACPUARSA Micro BASIC.

N O T E : This document does not replace or substitute any instructions or manuals provided by
the original manufacturer of the equipment.

N O T E : The user of this document must always ensure that all equipment specific instructions
are taken into consideration when working with the elevator.

N O T E : These instructions are compiled using only few units which KONE has access to.
Units manufactured in different years or installed in different countries may have different
technical details or special features. Therefore it is not always possible to describe every
procedure in detail. Some units must be assessed locally on a case-by-case basis.

N O T E : THYSSEN, OTIS, SCHINDLER, HITACHI, ORONA and MITSUBISHI are registered

trademarks of ThyssenKrupp, Otis Elevator Company, Schindler Group, Hitachi Elevator
Company, Orona Group and Mitsubishi Group respectively.
X0000202956 A.3

1.2 Audience

This information is intended to be used by people who are familiar with elevator maintenance
and have received proper training on methods and safety as specified by KONE.

1.3 Related documents

– AS-01.01.004 Take Care End user safety in elevator maintenance.
– AS-01.03.101 On-site Maintenance Safety Manual.
– AS-01.01.190 Environmental excellence-Maintenance.
– AM-01.03.002 Take 5 - Electrical safety when working on elevators, escalators and
Autowalks.
– AS-12.02.001 Electrostatic discharge (ESD) protection for field personnel.
X0000202957 A.4

1.4 Approvals and changes

Issue: -

D a t e : 2017–11–16

Reference CR:

Changes:
– First Issue
Compiled by:

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– Speight Guy, Technical Field Support

– Manivannan D, Technical Support Engineer
Checked by:
– Le Boursicaud Sebastien, Technical Support Specialist
– Julien Bidault, Manager, NKE
Approved by:
– Philippe Miska, Head of Operations Development
X0000202959 A.5

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2 S A F E T Y A N D M A I N T E N A N C E TA R G E T S

Refer to AS-01.03.101 On-site Maintenance Safety Manual for general safety precautions
and personal safety issues.

2.1 Maintenance method safety

– General KONE safety regulations must be followed during the work. All normal safety
measures required in elevator maintenance must be implemented. Local safety regulations
must also be followed.
– Refer to AM-01.03.002 Take 5 - Electrical safety when working on elevators, escalators
and autowalks. The Take 5 safety initiative is designed for installation, servicing,
maintenance and modernisation work done on the elevators.
– Refer to AM-01.03.010 Elevator installation - safety manual when working in the elevator
shaft.
– Ensure you have adequate information to do the work and fully understand all the possible
effects of your actions.
IF IN DOUBT - ASK.
– Talk to your supervisor if you have any doubts about the working method or safety related
issues.
– Any local variations to the method must be supported by a local method statement and risk
assessment.
– Follow all the safety rules and instructions concerning general working with the elevator.
– Keep the working area closed to the public at all times.
– Keep the area outside the working area clean.
– Avoid storing materials outside the working area.
– Control cabinet cover must be kept securely locked whenever an authorized person is not
in attendance.
– Control cabinet should have safe means of access in accordance with local codes.
– Control cabinet and machine should have suitable warning signs.
– When working at the control cabinet, ensure that unauthorized persons cannot come into
contact with exposed equipment. Use safety fences to isolate the work area as necessary.
– When performing maintenance work at the control cabinet, ensure that no one can enter
the elevator car.
– When working at the control cabinet or machine be aware of high voltages. Always switch
the main power off and wait for residual stored energy to discharge (typically 3 – 5
minutes). For discharge timings, refer to warning labels on the control cabinet or machine.
– Ensure that you have the necessary tools, equipment and personal protective equipment
to complete your work tasks safely.
– Use only tools that are approved for use by your local unit. Electrical hand tools
(screwdrivers, cutters) must be insulated to withstand the maximum circuit voltage and be
in serviceable condition.
– Electrical test instruments must comply with local regulations and must be regularly tested
in accordance with your local unit procedures.

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– Wear gloves.
N O T E : This instruction is not intended to replace the manufacturer's original instructions.
This instruction has been created using one or few examples of the elevator, reminding that
there might be some differences depending on where and when the elevator has been
installed.

2.2 Environmental issues

Handle hazardous and other waste according to local regulations and environmental strategy
of KONE.

X0000193527

2.3 Customer experience

The focus of your work must always be customer satisfaction. To reach and exceed the
customers’ expectations, be polite, constructive and co-operative, and communicate clearly.
Remember that for customers, you represent KONE, so ensure that you handle or at least
communicate all customer requests and feedback to the correct persons.

For more information on how to deliver best-in-class customer experiences through behavior
and communication, see the KONE Ambassador program in KONE intranet (search for
Ambassador) or contact your supervisor.
X0000068408 B.3

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3 FA U LT C O D E S D I S P L AY E D I N M I C R O B A S I C C O N T R O L L E R
(MACPUARSA)

3.1 R E A S O N F O R E L E VAT O R N O T S TA R T I N G ( A )

Code Component
A01 Electric safety chain fuse (FM) blown.
A02 Electric safety chains open.
A03 Motor terms or machine room temperature device tripped.
A04 110% load.
A05 Attendant control active.
A06 Door contacts open - manual doors.
A07 Door open push (PAP) or door sensitivity (SEN) or photocell (CEL) open.
A08 Car door contact and landing lock circuit open.
A09 Car or hall call for floor where car is positioned (keeping doors open).

3.2 LIST OF CONDITIONS (E)

Code CONDITON (DIGIT NOT FLASHING)

E01 100% overload (active).
E02 Attendant control (active).
E03 Car door & landing locks (closed).
E04 Safety zone, leveling (active).
E05 Electric safety chain prior to locks (active).
E06 Not in use.
E07 Level circuit (closed).
E08 Not in use.
E09 Lower pre limit [slow limit] (closed).
E10 Upper pre limit [slow limit](closed).
E11 Inspection control (active).
E12 Manual Doors - series circuit (closed).
E13 Door open circuit PA P S E L S E N (closed).

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E14 STOP circuit [sill switch] (open).

E15 Firefighter switch [car] (active).
E16 Leveling down direction.
E17 Firefighter switch [landing] (active).
E18 High-speed relay (active).
E19 Relay (CB) or (CL) (active).
E20 Electric safety chain fuse [FM] (closed).
E21 Pin f-P2 active, arrival gong trig.
E22 Elevator resetting.
E23 Temporarily out of service.
E24 Permanently out of service.
E25 Elevator in travel.
E26 Elevator in slow speed.
E27 End of service.

3.3 FA U LT C O D E S ( F )

Code Reason
F01 Maximum running time. Journey timer.
F02 Elevator outside of or previous series Main electric safety chains open.
open.
F03 Elevator stopped after actuation of final Hydraulic elevator has over traveled.
limit switch (hydraulic).
F04 Stuck contactor circuit tripped. Stuck contactor, high speed or valve
relay.
F05 Repeat fault - door lock contact circuit. Car gate / landing lock not.
F06 Series of open doors during an Gates lock open.
operation.
F07 Series of open lock contacts during Gates lock open.
service.
F08 Misregulation of pulses. Incorrect "floor pulse" sequence.
F09 Control fuse (FM) 'blown' or supply
fuses (FF_) 'blown'.
F10 Error on MicroBasic PCB. MicroBasic PCB faulty.

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F11 Door circuit opens too long (excess Semi-Automatic Landing doors left open
time). or contact not made.
F12 PA P, S E L , S E N , open too long (excess Door open button / SE /Door hold and
time). so on.
F13 Elevator between floors with prelimit Incorrect slowdown switch operation.
switches open.
F14 Both prelimit switches open. Both slowdown switches.
F15 Upper prelimit switch moves from Top slowdown limit bouncing.
closed to open during Down travel.
F16 Lower prelimit switch moves from Bottom slowdown limit bouncing.
closed to open during Up travel.
F17 Configuration parameters incorrect Re input parameters.
(new input).
F18 Error of frequency converter. VF Inverter not starting.
F19 Button of operating panel stuck. Stuck call button.
F26 Elevator at floor level and (CPS) for Leveling magnet sequence wrong or
hydraulic elevator not active. 538 PCB faulty.
F27 No change of (CPS) into gear for floor. CPS not changing going into floor.

X0000202960 A.5

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