Technology careers at Optum have no shortage of innovation

At Optum, part of the UnitedHealth Group family of businesses, you will be part of a team that’s evolving health care
so everyone can have the opportunity to live their healthiest life. The work you will do with our world-class technology
team has the potential to change the lives of people around the world. Here, at Optum, you will work with some of
the brightest minds in the industry. Our teams are using data analytics, leading-edge development tools and high-end
cybersecurity to help millions of people receive care. Come make a meaningful difference as we empower you to do
your life’s best work.SM

Engineering (Dev & DevOps)

Positions in this function typically involve providing network related analysis, design, and integration services. This
includes coordination between clients, vendors, and other internal support services and includes both data and voice.
Tasks include the following:
•Build, design, & deploy networks
•Monitor network infrastructure
•Respond to and resolve network incidents
•Analyze issues to detect recurring problems
• Assess severity of network issues
•Maintain knowledge/technical documents
•Identify end-user requirements

Key Responsibilities:

▪ Monitors performance and availability using appropriate tools and instrumentation

▪ Gathers and compares data against criteria to assess system performance
▪ Follows documented procedures in the installation and migration of systems
▪ Follows documented procedures in the installation and migration of systems; ensures service availabili ty but follows
best practices
▪ Gathers and compares data against criteria to assess system monitoring
▪ Understands and adheres to the IM process and policies
▪ Understands and adheres to the process and policies for problem management.
▪ Understands and adheres to the change management process and policies
▪ Interprets security standards and applies to own work
▪ Identifies relevant security standards that apply to own work and adheres to protocols
▪ Understands security risks & implications when evaluating solutions
▪ Knowledgeable about current security controls

Qualifications:
• Degree in Bachelor’s of Technology/ Engineering (B.Tech/B.E) in CS/IT/ECE/EE/EIE.
• Degree in Master of Computer Application.

Technical Skills:
• Has responsibility and capability to work a single primary platform
• Works with guidance or on routine issues/activities
• Follows procedures

Behavioral Skills:

• Customer Centricity - Strives to exceed the customer expectations through error free and timely deliverables
• Communication - Communicates clearly and concisely on a routine basis (verbally and in writing)
• Collaboration & Teamwork - Works collaboratively with other members of the team by sharing ideas and
information
• Excellence in Execution - Works hard to meets the goals/ targets given to him, and is motivated by opportunities
for reward and recognition
• Learning & Applying - Focusses on learning and development as per the feedback provided for enhancing one's
own performance