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Wireless Flowchart 5.1 - 5.6
Wireless Flowchart 5.1 - 5.6
Wireless Flowchart 5.1 - 5.6
Incident Assignment
Online Troubleshooting
Switches/ Routers/ Manufacturers Manual/ Wireless Controller / LDAP Server / DHCP Server/
Solved ?
NO
Onsite troubleshooting
YES
NO
User information
END RECORD
Flowchart 5.1
RESPONSIBILITY
Monitor every network status -network health -network traffic -network application
Refer to Bandwidth Management / Network Management System/ Wireless Controller / Airwave Server
NO
Troubleshoot
YES
Supervisor
Supervisor
File Records
END
Flowchart 5.2
USER
Engineer
Configure Firewall
Engineer
NO
Engineer
Confirm?
YES
END
Flowchart 5.3
RESPONSIBILITY
User K/C/D
User request
NO
Engineer
Approved?
Information rejected
YES
Engineer
Configure
NO
User
User confirmation
YES
END
Flowchart 5.4
RESPONSIBILITY
START
Engineer
Project Analysis
Business Plan
Engineer
Project design
Technical evaluation
Proposal/ Report
Engineer / Administrative
Procurement / tender
Engineer
Installation / delivery
Engineer
END
Flowchart 5.5
Assistant Engineer
Intrusion Prevention System/ Firewall/ Bandwidth Management/ Wireless controller/ Airwave Server -Network slow -Application slow -Abnormal traffic -Network intermittence -Attack
NO
Supervisor
Check appliances
Intrusion Prevention System/ Firewall/ Bandwidth Management/ Wireless controller/ Airwave Server
Supervisor
-Identification of source/
destination IP address
Intrusion Prevention System/ Wireless controller/ Wireless Firewall/ Airwave Server Bandwidth Management / LDAP/ DHCP Server Intrusion Prevention System/ Wireless controller/ Wireless Firewall/ Airwave Server Bandwidth Management / LDAP/ DHCP Server
Supervisor
Deploy prevention
YES
Symptoms exist?
NO
Assistant Engineer
Inform user
Email announcement
END
Monthly report
Flowchart 5.6